Chair’s Introduction

Keynote 1William MUHAIRWE, NWSC Factors and Approaches for Securing Enhanced Outcomes from Service Providers – Perspective 1

Panel 1 – Case Studies from Africa and MENAModerator: Vijay JAGANNATHAN, MENA Water Division, World Bank Synthesis: Piers CROSSPanelists: Case study on Casablanca

Case study on Maputo – Pedro SERRACase study on South Africa

Keynote 2 Maurice BERNARD, AFDSmaller Scale Providers and the Evolution of Utilities

Panel 2 – Global Experience to DateModerator: Maurice BERNARD, AFD Panelists: Case study on Mozambique – Nelson BEETE, FIPAG

Case study on Manila - Perry RIVERA, Manila Water

TEA BREAK

SESSION 4.4.2 PROGRAMME

Panel 3 – Case Studies from AsiaModerator: Ryan YUEN, IWA Synthesis: Ryan YUEN, IWA Panelists: Case study on Karnataka - Olivier GILBERT, Veolia

Case study on Manila - Perry RIVERA, Manila WaterCase Study on Turkey

Keynote 3Gerard PAYEN, Aquafed Factors and Approaches for Securing Enhanced Outcomes from Service Providers –

Perspective 2

Panel 4 – Case Studies from Latin AmericaModerator: Philippe MARIN, World Bank Synthesis: Corinne CATHALA , IADBPanelists: Case study on COPASA - Cassilda TEIXEIRA

Case study on Aguas Andinas, Chile - Felipe LARRAIN

Keynote 4Celine KAUFMANN, OECD Optimizing Public and Private Roles. An OECD Checklist for Public Action

Panel 5 – Stakeholder Perspectives Moderator: Philippe MARIN, World BankPanelists: Gerard PAYEN, Aquafed David BOYS – PSI

William MUHAIRWE, NWSC Robert SIMPSON – Water Dialogue

Celine KAUFMANN – OECD Juergen WELSCHOF – KfWAbel MEJIA – World Bank

Chair’s Summary and Final Wrap-up