session 1 introduction 13-14 2 sem.pptx
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Transcript of session 1 introduction 13-14 2 sem.pptx
Welcome toBUSI 1007/MGMT2401
Principles of Management
School of BusinessThe University of Hong Kong
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Course Objectives
Overview of what management is about
What is it like to be managers? Practice your management skills
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Professor Simon Lam KKL 719 3917-1008 [email protected]
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Subclasses
Class F: Class G: Class H: Class I: Class J: Class K:
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Topics Week 1 Introduction to Management Week 2 Management: Yesterday and Today Week 3 Strategic Management Week 4 Organizational Culture and the
Environment Week 5 Planning and Decision making Week 6 Organizational Structure Week 7 Reading Week – no class Week 8 Managerial Communication Week 9 Controlling Week 10 Motivating Employees Week 11 Leadership Week 12 Group Presentation
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Course Assessment
20% Class Participation 25% Group Project 25% Group Term Paper 30% End of Term Test
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Text Book
Robbins, S.P. & Coulter, M., Management Prentice-Hall.
Management Lab
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Classroom Courtesy Managers need to establish policies and
enforce them
Mobile Phone Policy – ?
Foods – If you bring in a lavish meal (e.g. hamburger), make sure you bring enough for everybody?
Please try to sit with your group members.
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Rules
Do not come with your phone on Do not talk but share Do not memorize but analyze Do not just hand in works but learn
something Do not hesitate to come to my office
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Electronic Components Firm Hunghom invites applicants for the following
Sales ManagerResponsibilities:• Lead a sales team to develop distribution network in HK & China• Develop sales action plans to achieve target sales• Direct & control sales activities to achieve assigned group sales targets• Implement administrative procedures, organization, quality audit and control of the
department
Requirements:• Degree or Higher Diploma in Electronic Engineering or Business Studies• Minimum 3-5 yrs experience in sales & marketing field• Good communication and interpersonal skills• Work independently, result-oriented, creative with good leadership skills
Sales ExecutiveResponsibilities:• to develop new sales accounts• to explore and expand sales and marketing network
Requirements:• Degree or Higher Diploma in Electronic Engineering• Minimum 2 yrs experience in sales & marketing field• Customer focused with good presentation skills• Self-driven, energetic, and good team player
Why are Managers Important?
Organizations need their managerial skills and abilities more than ever in these uncertain, complex, and chaotic times.
Managerial skills and abilities are critical in getting things done.
The quality of the employee/supervisor relationship is the most important variable in productivity and loyalty.
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Who Are Managers? Manager
The people responsible for coordinating the use of an organization’s resources to meet its goals
Management is the process of coordinating work activities so that they are completed efficiently and effectively with and through other people
Management is what managers do. Authority and responsibility.
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Management FunctionsManagement RolesManagement Skills
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What Do Managers Do?
Planning - defining goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate activities
Organizing - determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are made
Leading - directing and motivating all involved parties and dealing with employee behavior issues
Controlling - monitoring activities to ensure that they are going as planned
Four Functions of Management
Management Roles
Interpersonal roles Figurehead, leader, liaison
Informational roles Monitor, disseminator, spokesperson
Decisional roles Entrepreneur, disturbance handler,
resource allocator, negotiator
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Management Roles specific categories of managerial
behavior Interpersonal - involve people and duties
that are ceremonial and symbolic in nature Informational - receiving, collecting, and
disseminating informationDecisional - revolve around making
choices emphasis that managers give to the
various roles seems to change with their organizational level
Managerial Roles
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Management Skills
Technical - knowledge of and proficiency in a certain specialized field
Human - ability to work well with other people both individually and in a group
Conceptual - ability to think and to conceptualize about abstract and complex situations
see the organization as a whole understand the relationships among subunits visualize how the organization fits into its broader
environment
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SKILLS NEEDED AT DIFFERENT MANAGEMENT LEVELS
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What is management?
Efficiency getting the most output from the
least amount of inputs Effectiveness
completing activities so that organizational goals are attained
Effectiveness and Efficiency
Efficiency “Doing things right” Getting the most
output for the least inputs
Effectiveness “Doing the right
things” Attaining
organizational goals
E & E
Efficiency and Effectivenessin Management
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Why should we study Management?
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Why Study Management?
The Reality of Work most people have some
managerial responsibilities
most people work for a manager
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Why Study Management?
Universality of Management management is needed
in all types and sizes of organizations at all organizational levels in all work areas
management functions must be performed in all organizations
consequently, have vested interest in improving management
Universal Need for Management
Rewards and Challenges of Being a Manager
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So how can you be a good manager?
What makes a good manager?
Have you ever encountered a good manager?
Can you name some of the qualities or attributes?
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