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Organizational Behavior
Session 1
Organizational behavior
OB is a field of study that
investigates the impact that
individuals, groups, and
structure have on behavior
within organizations for the
purpose of applying such
knowledge towards
improving an organization’s
effectiveness.
Importance
Implementation of most managerial decisions requires understanding how people behave and react to different issues.
Management skills According to Robert Katz, essential
management skills are: Technical skills Human skills Conceptual skills
Human skills are essential for all kinds of managerial positions.
Management skills and levels
Main topics Interaction between values, beliefs, and perceptions and
behaviors;
Motivation theories;
Group and team behaviors;
Communication;
Leadership theories;
Power and politics;
Conflict management;
Organizational culture and structure.
Important approaches of the course
Multilevel approach
Level 3 Organizational level Organizational performance Organizational culture Strategies, Structure--------------------------------------------------------------------------------------------------Level 2 Group level Group performance,
Cooperation Group learning, Cohesion
--------------------------------------------------------------------------------------------------Level 1 Individual level Individual performance,
Personality Beliefs, Attitudes
Important approaches of the course (continued)
Cross-cultural approach
Cultural influences on individuals;
Cultural differences and cross-cultural management;
Culture and management theories.