Services For Total Water Management

Reliable Service At Your Doorstep

Our Unique Expertise at Your Service

Veolia’s Service Support in APAC

With a proven experience in servicing and operating water treatment facilities,throughout the APAC region, Veolia’s business line offers both periodic and customservice solutions, to suit the needs of our customers. This ensures your watertreatment plant investment, continues to operate efficiently for its design life.

With over 1000 employees across Asia Pacific, Veolia’s Service Solutionsspecialises in customising offerings for municipal and industrial customers fordrinking water, process water, wastewater treatment, recycling/reuse, watertreatment chemicals and mobile water solutions.

Veolia dedicates and applies Service resources to maintain water qualityrequirements, compliance requirements and optimise technical solutions across avariety of markets, such as food and beverage, microelectronics, photovoltaic,pharmaceuticals, power, chemicals and oil & gas industries and municipal.

Water expertise across several markets

Commercial Buildings

Pharmaceutical &Cosmetics

Food & Beverage

Mining

Power

Palm Oil

Microelectronics &Photovoltaic

Oil & Gas

Chemical ProcessingIndustries

Metals

Lab & Healthcare

Pulp & Paper

Beijing

Shanghai

Kuala Lumpur Singapore

Bangkok

Taipei

Manila

Jakarta

Perth

Adelaide

Melbourne

Sydney

Brisbane

Ho Chi Minh

MaintenanceServiceContracts

AuditProgram :Screen &Green2Biz

AQUAVISTATM

TMHydrex Chemicals

MobileWaterServices

ServiceDeionization(SDI) and Regeneration

Spare Parts &Consumables

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3 4

5

6

7 8

9

10

StandardSolutions &EngineeredSystems

Elga LabWater

Pilot Test

Our Service Portfolio

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Maintenance Service ContractsHighly trained and experienced teams which can be mobilized to assist you introubleshooting, maintaining and / or operating your water treatment systems(See below typical scope of services which encompasses Total Water Management).

Audit Program : Screen & Green2BizA 360° evaluation of your production site for compliance, performance and improvement ofbusiness challenges using Veolia's standard and digital methodology adapted from ISO 50001Energy Management  and ISO 14001 Environmental Management methodologies. You willreceive action plans with detailed solutions and KPIs to achieve reported improvement as wellas online access to dashboards with benchmark between audited sites.

3AQUAVISTATM

AQUAVISTA™ provides our customers with real-time digital tools to efficiently manageand operate water and wastewater treatment equipment and plants, through 4 modulesthat gives you fast-track access to Veolia's global expertise. This product series includes:

5Mobile Water ServicesOur fleet of mobile water services units may be deployed as stand-alone units orin combination to form complete systems: RO/EDI/Cation, Anion, Mixed Bed/MMF/ActifloClarifier/MBBR… which are skid-mounted, containerized or on trailers.Our mobile units are the ideal solution for your temporary water needs like project buffer,shutdown, emergency and pilot testing.

Corrective andpreventivemaintenance

Labmanagement

Stafftraining

Assetmanagement

360evaluation

Detailedaction plan

Onlinedashboards

Internalbenchmarking

BENCHMARK

4HYDREX™ ChemicalsThe HYDREX™ water treatment chemicals range by Veolia includes both organic and inorganicchemicals formulated to meet the individual specifications of customers in the industrial andmunicipal sectors.This product series includes:

AQUAVISTA™ PortalAQUAVISTA™ Assist

AQUAVISTA™ InsightAQUAVISTA™ Plant

Real time remotemonitoring SIGN OUT

Dashboard

Chart

Form

Email

Pro�l

Setting

2

2

Dashboard Search

100

200

300

400

500

270

200

400

LORE IPSUM

65%

LORE IPSUM LORE IPSUM

Lorem ipsum

Lorem ipsum

Lorem ipsum

Lorem ipsum

Quick glancedashboard

Documentmanagment

Dynamic alarmmanagement

Scale & Corrosion inhibitorsBiocidesDispersants

Oxygen ScavengersFlocculants and CoagulantsAntifoams

Corrosioninhibitors Biocides Metal

removalGreenchemistry

Modulardesign

Emergencyrental

Long termcontract

Fast delivery &commissioning

DELIVERYFAST

Automated chemicaldosing equipment

Our Service Portfolio

6Service Deionization (SDI) & RegenerationWith our dedicated customer service center and facility, one of the largest in Asia Pacific,ensures constant supply of high quality water (delivery, exchange, regeneration,and return of all kind of SDI units)Regenerating more than 100m³ of resin per month, we guarantee quality control forready-to-use mobile vessels and/or resin changes on your site.

LowCAPEX

Easymaintenance

Modulardesign

Buy backavailable

$$

7Spare Parts & ConsumablesSupply of all types of filters, parts and consumables for your industry including:

MMF, ACF and all kinds of mediaMajor brands of all grade of resins & ultra-low TOC polishing resinRO, MF, UF MembranesUV disinfection lamps & systems partsPNB, CEDI modules & critical parts Pumps, Valves and other critical mechanical parts.

Filtermembranes

Pumps &valves

UVlamps

UV MBBRmedia

8Standard Solutions & Engineered SystemsImprove the Total Water Balance of your plant with a complete range of key standardsolutions from microfiltration to ultrafiltration, tailor-made design and build DI systems,demineralization, softening, RO and Continuous Electro Deionization. These systems can becombined together to reduce space and environmental footprint.

Flexibledesign

Spacesaving

Ultra pure wateroption available

Low operatingcost

Space saving

UPW

$

9ELGA LabWater ELGA LabWater is our global laboratory water brand and offers the widest range of waterpurification systems available to meet various water quality specifications.This product series includes:

Real time TOCmonitoring

Ensure microbialpurity

Removes endotoxins,proteins and nucleases.

Flexibledispensing

CENTRA® for laboratory build & manufacturingMEDICA® for clinical diagnostics

PURELAB® for laboratoriesBIOPURE for patient & healthcare

10Pilot TestVeolia has the ability to conduct bench-scale and pilot-scale water and wastewatertreatment studies. Our pilot test includes Hydrex™ chemical/physical separation,Multimedia filtration, Anoxkaldnes™ MBBR, Actiflo® clarification, Reverse osmosis,Ion exchange (general and ion specific) and Jar tests.

SHORT TERMJar test Short term tesing Fast delivery &commissioning

DELIVERYFAST

Service Package

Our Unique Expertise at Your Service

With over more than 35 years of experience in Asia Pacific, andextensive network of skilled service engineers and technicians,we offer tailor made service contracts that meet industrial ormunicipal specifications.

We work in partnership with our clients to guarantee high andconsistent water quality, from process water to treated or reusewastewater, produce or recover energy, extract raw materials,capitalize on products.

Our best practices: Quality Assurances Asset Management Plan Preventive, Corrective Maintenance Laboratory Management Process Audit Staff Training & Development Service Quality Management adopted and accordance to ISO standards

Our service offering is tailored to meet our customers’changing needs. We work with our customers to developa solution that suits their business needs – no matter thesize or scope of the sites, we have a comprehensive rangeof service offerings that can be tailored to meet yourrequirements. Only 3 simple steps:

SAFETYIS AT THE HEARTOF EVERYTHING

WE DO

Optional extras:Choosing one or more of our Lifecycle options, will ensurelifetime support for your system and the peace of mindthat comes with having a reliable service that you can trust.

Choose your flexible lifecycle support options

*Available on selected products

Mobile water treatment

Training Packages

Cleaning and sanitisation

Hydrex water treatment chemicals

Parts & labour

inclusive pack

3-year warranty

Additional instrument calibration

pack

Validation and qualification

Vision Air* – Remote

monitoring

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3 Contact usPlease refer to our contact us page.

AQUAserviceTM Protect provides planned serviceand preventative maintenanceContract duration: One year

AQUAserviceTM Secure offers a priority breakdownresponse time for one of our engineers to attendsite to diagnose and repair where possible anyproblem to help minimise system downtime.Contract duration: Three years

AQUAserviceTM Total offers all service for highlysensitive and critical applications to ensure the bestperformance of the plant and equipment.Contract duration: Five years

Our Global References

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Vales Point Power Station, Delta ElectricityNew South Wales, Australia> Site service, support & maintenance agreement with supply of Hydrex Specialty Water Chemicals for Microfiltration and Reverse Osmosis plant> The service provided includes maintenance of Microfiltration and Reverse Osmosis plants and ancillary equipment including remote monitoring on Hydrex antiscalants and cleaners> Capacity: 1.2 ML/day.> Application: The MF & RO plant reuses treated effluent from nearby sewage treatment plant for use in the power station’s demineralisation plant.

Tun Razak ExchangeKuala Lumpur, Malaysia> 20 years operation & maintenance agreement of WWTP> The service provided includes 24/7 operation support, 7 days a week.> Capacity: 13,300 m3/day.> Application: Reclamation of commercial wastewater for non-potable water consumption.> Technologies applied: Multiflo, AnoxKaldnes MBBR, Hydrotech Discfilter.> Awards: LEED Gold certification, GBI Platinum Certification

Japanese Probiotic Beverage Manufacturer Australia> 36 months service contract for reverse osmosis systems> Supply of Hydrex water treatment chemicals.

BlueKoldingJutland, Denmark> The first implementation of AQUAVISTA Plant took place in 2007 at the central wastewater treatment plant (WWTP) in Agtrup to maximise the use of the existing facilities and at the same time to ensure an optimum and compliant operation under dry and wet weather conditions.> 25% lower Total-N> 45% reduction in chemical precipitation> 22% reduction in cost related to planned extension compared to original budget.> Reduced overflow events from approx. 35 to <10 per year.

Global Leading Computer Disk Drive andData Storage SolutionsJohor, Malaysia> 24/7 operation and maintenance of ultrapure water plant> Supply of MOFI for primary and polishing loops.> Process Capacity: UPW (200 m3/h) > Technologies delivered: RODI & UPW systems

Contact Us

Veolia Water Technologies Phils.inc.#16 , Philcrest Compound, Km 23 West Service Road, Cupang, Muntinlupa City1771 - PhilippinesTel: +632 809 4011 • Fax: +632 809 4017

Veolia Water Technologies VietnamSuite 9.2, 9th Floor, E-town 1 Building, 364Cong Hoa Street, Ward 13, Tan Binh District,Ho Chi Minh City, VietnamTel: +84 (0) 28-38127757 • Fax:+84 (0) 28-38127759

Veolia Water Technologies Taiwan Corporation4F, N° 14, Lane 609, Section 5, Chung-ShingRoad Sanchung, Taipei County, TaiwanTel: +886 2 2278 1006 • Fax: +886 2 2278 1002

Australia Head OfficeLevel 3, 1 Innovation Road, Macquarie Park,NSW 2113Tel: +61 2 8514 3200 • Fax: +61 2 8514 3222

New South Wales Regional Office374 Vardys Road, Kings Park NSW 2148Tel: +61 2 8867 9600 • Fax: +61 2 8867 965124hr Tel: 1300 726 678

Queensland Regional Office42 Suscatand Street, Rocklea, QLD 4106Tel: +61 7 3737 2670 • 24hr Tel: 1300 726 678

Western Australia Regional Office124 Kewdale Road, Kewdale WA 6105Tel: +61 8 9449 1700 • Fax: +61 8 9353 468924hr Tel: 1300 726 678

South Australia Regional Office500 Churchill Road, Kilburn SA 5084Tel: +61 8 8168 0500 • Fax: +61 8 8168 059924hr Tel: 1300 726 678

Victoria Regional OfficeUnit 1, 191-195 Greens Road, Dandenong South VIC 3175Tel: +61 3 8414 0001 • Fax: +61 3 8414 009024hr Tel: 1300 726 678

Veolia Water Technologies (SEA) Pte Ltd6 Serangoon North Avenue 5 #05-05Singapore 554910Tel: +65 6 715 5200

Veolia Water Technologies Sdn Bhd & VeoliaWater (Malaysia) Holding Sdn BhdUnit 20-1 and 20-2, Level 20, Mercu 3, No. 3,Jalan Bangsar KL Eco City59200 Kuala Lumpur, MalaysiaTel: +603 2264 1818 • Fax: +603 2264 1881

PT Veolia Water Technologies IndonesiaVentura Building 6th floor suite 605Jl. R.A. Kartini 26,Jakarta Selatan 12430IndonesiaTel: +62 21 750 4707 • Fax: +62 21 750 4708

Veolia Water Technologies (Thailand) Ltd.142 Two Pacific Place Bldg, Room 2204,Sukhumvit Road, Kwang/Khet Klongtoey,Bangkok, ThailandTel: +66 2 653 2202 • Fax: +66 2 653 2208

Veolia Water Technologies (Beijing)22/F, Office Building 1 & 2 Tower, Beijing LandmarkTowers, 8 North Dongsanhuan Road, Chaoyang District100004 P.R. - Beijing, ChinaTel: +86 10 59532000 • Fax: +86 10 6590 6822

Veolia Water Technologies (Shanghai)Room 1201-1206 & 1210-1212, CITIC Square1168 West Nanjing Road, Jing'an DistrictShanghai 200001, P.R. ChinaTel: +86 21 6193 8088 • Fax: +86 21 6193 4499

www.veoliawatertech.com/asia/ Veolia Water Technologies Asia Pacific

marcom.apac@veolia.com