SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to...
Transcript of SERVICES & CAPABILITIES · vOur capabilities go far beyond what you will ever need. Our Oath to...
GreggWolfe-Principal
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SERVICES &CAPABILITIES
WhyTopCompaniesChooseKaplanLeaman &Wolfe
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TheMostQualifiedCourt
Reporters
TranscriptsofImpeccable
Quality
Competitive,Transparent
Pricing
OurOathtoClient
Service
OurDepthofExperience
inYourWorld
TheMostQualifiedCourtReporters
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“Weworkonlywiththemostqualified,mostprofessionalandmostcommittedprofessionals inthecourtreporting
business.”
vTalentandprecisionvEquippedwiththelatesttechnology
vAnsweringtohigheststandardsofprofessionalism
vScreenednotjustforskill,butforattitude,reliabilityandappearance
TrackRecord
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v Firmestablishedin1981(37years)v HeadquartersinPhiladelphiawithatrulyglobalreachv Allreportersskilledinservingtechnical,verticalindustriesv Customizedsolutionsbuiltforclientsacrossindustry,
specialtyareasv Wemeeteveryclientrequest,everytimev Westriveforcontinuousimprovementacrossourentire
team
DeepExperience
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vHaveworkedwithhundredsofclientsnationwide
vProvidefullspectrumofcourtreporting&litigation-supportservicesvDepositionsvHearingsvArbitrationsvLiveevents
vOurcapabilitiesgofarbeyondwhatyouwilleverneed
OurOathtoClientService
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v24/7online&telephonicscheduling
vAlwaysfriendly,alwaysresponsivevYoururgencybecomesouremergency
vEnd-to-endfollowthroughwithbookings
vFlexibilityandreachtoaccommodatealmostanyrequest
“Whenrequestsbecomemorecomplexandurgent,ouroathtocustomerserviceshines
brightest.”
MajorLawFirms
InsuranceCarriers
Corporations
GovernmentalAgencies
ThirdPartyAdministrators
“Allinall,wewouldrecommendKaplan,Leaman&Wolfetoanycolleaguewhoisinneedofareliable, friendly,customerservice-drivenlitigationsupportcompany.”
- ScottM.Signorino,Paralegal
“Yourstaffisalwayscourteous,andmostimportantly,Ineverhavetobeconcernedaboutanydetailordoanythingmorethanpreparemyselfforthedeposition. Yourstafftakescareoftherest.”
- RichardAbraham,Esquire
OurClientele…
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NationwideCoverage
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vCanmeetanyclientneed,anywhereontheplanet
vSecure,onlineschedulingvConsistentqualityandservice,nomatterwhereyou’relocated
vStreamlined,integratedproduction
Reporting&Analytics
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vMonthlyactivityreportsvCustomizedtoyourneedsvActivities,depositionsscheduledvDetailedcostsavingsasneeded(sixmonths,quarterly,annual)
vBystateorlocalityvAnalyticstomatchyourrequestsvRegularsuggestionsonhowtolowercosts,addefficiency
Billing
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vOnlinesystemintegrateswithanyclientplatform
vClear,straightforwardinvoices(nosurprises)vAncillarychargesonlyasagreedwithclient
vDeepexperienceinmanagingnationalanddifferentialpricingbystate/locality
ManagingCosts
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vFixedpageratesbystatevFixedvideographyfeesasrequestedvNosurprisesonancillarycharges(whatyouseeiswhatyouget)
vVolumediscountsvMulti-partydiscountsvComplimentaryfirstcopyforclientwhenitistheschedulingparty
vRealtime,daily,overnightatfixed,agreed-uponcostvNocostforuseoflaptopsforrealtime
vNominimumtranscriptfee
Technology
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vSecureonlinescheduling,transcriptrepositoryforallparties
vAllreportersvettedtomeethighestprofessionalstandards
vEquippednotjusttounderstandtechnology,buthowtoapplytechnologyforclientbenefit
vCanofferremoterealtime toclientsanywhereglobally
Security
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vWorkwithclientsthatrequirehighestlevelsofsecurity
vServerandallsystemsencryptedtoensurecompliancewithanystandardofprivacy,confidentiality
vReporterstrainedtoadheretouniqueprivacyneedsofclients
vAccustomedtoadjustingtoclients’uniquerequests
Competitive,TransparentPricing
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vNotalwaysthecheapest,butalwaysthebestvalue
vNosurprisesoninvoicesvClearline-itemexplanationofcharges
vBillingsystemandinvoicingcustomizedtoyourneeds“Thereisacostforvalue,butwithKLWthatwon’t
comewithacompromisetotransparency, clarityandfullaccountabilityinourpricingandbilling
practices.”
TranscriptsofImpeccableQuality
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vStrictmulti-layerqualitycontroltopreventmistakes
vUnderstandingofandadherencetorulesandregulationsinprevailingjurisdictions
vWhenwesay“deadline,”wemeanitvExpedites,dailies,orrealtime?JustaskvNochargeforlaptops,tabletswithrealtime
“Weprideourselvesnotjustonourabilitytoprovideahigh-quality transcript,buttodoso
onatimelinethatmatchesyourneeds.”
OurDepthofExperienceinYourWorld
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vWorld-classexperienceacrossallphasesofdiscovery,depositions,trials,hearings,arbitrationsandtrials
vAnextensionofyourteam,somethingwenevertakeforgranted
vCultivatingarelationship,notjustatransaction
“There’sacosttoworkingwiththebestreporters.There’sacosttosupplying thehighestquality
transcripts.But,atKLW,weknowthatinvestinginourpeopleandourprocessesisthebestwayto
buildatrustedrelationshipwithclients.”
Best-in-Class|CourtReporting&LitigationSupportPartner
Engendersconfidenceinalllegalproceedings
Respondsexpeditiouslyto
allinquiries
Proactivelyanticipatesallyourneeds
Createsgreatvalueateveryturn
Executesataveryhighlevel
everyday
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OneWayVideoStreams• Studyawitnesswithoutbeingseen
TwoWayVideoStreams• Bevisibletothewitnessandotherparties
Teleconferencing• Nomicrophonenecessary
LiveLitigation:It’sBetterthanBeingThere
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•Instantlyuploadanddownloaddocuments,videos,audiofilesandpicturestosharewithallinvolvedparties
DocumentSharing
•Securely shareprivatethoughtswithyourteamorchatone-on-onewithindividualsnomatterwheretheyarelocated
Group&PrivateChat
•AttendfromanyPC,Mac,iPad,KindleFireorAndroidEnabledSmartphone/Tablet
100%Web-Based
LiveLitigation:It’sBetterthanBeingThere
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TrialSupport
Wemanagetheprocessingofthedigitaltrialdatabase,ensuringallrelevantexhibitsarereadilyavailableattrial.
Workwithattorneysand/orexpertstodevelopdemonstrativeexhibits foropenings/closingsandexperttestimony
Configureandtestallcourtroompresentationequipment priortotrial
Preparewitnesses byreviewingexhibitswiththemtosimulateacourtroomexperience
Sitinthe“hot-seat”incourttooperatepresentationsoftwareatthedirectionoftheattorneys
Provideanobjectiveperspective,asecondsetofeyes, andasoundingboardforattorneysinthemidstoftrial
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Animation3Danimationbreathes life
intoexpertreports, drawings,photosandoperativereports.
PreViewAcompellingwayto
demonstratecomplexideasthrough viewing3Dobjects
interactively.
InteractiveInteractivegraphicstofitanysubjectmattertopresentcomplexandsimpleideas.
TimelinesAneffectivewayforthe
audienceto“see”eventsunfold.
MedicalIllustrations
Medicalillustratorseliminatecomplexitybycreatingcompellingexhibits.
TrialSupportGraphics&Animation
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Noadditionalcosttoyou,oryourclientsReportsinclude,butarenotlimitedto…
KLWCostContainmentProgram
LawFirmOffice
Attorney
Location
CaseName,Dateof
DepositionPerPageRate
TotalPages
ClaimNumber
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Courtreportingserviceswithworldwidecoverage
Legalvideoservicesforanyvideotapedproceeding
Complimentaryinternettranscriptrepository
On-line depositionscheduling
Videoconferencingforremotedepositionparticipation
LiveDepositionremoteand/orlocalRealtimeinternetstreaming
Video-to-textsynchronization ConferenceFacilities CentralizedScheduling
BillingandArchiving
CorporateServicesDepartment
InterpretersandTranslationServices
OurCommitmentIstoYourSuccess
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GreggWolfeGreggWolfeistheprincipalofKaplan Leaman &Wolfeandisarecognized leader inthecourtreporting industry.APhiladelphianative,Mr.Wolfeattended TempleUniversitySchoolofCourtReportingbeforespending morethan35yearsasafederalcourtreporterwherehetookpartinhundreds ofcasesacrossallmanneroflegalproceedings.
Thatbackgroundprovidedanappropriate preparation forMr.Wolfe’sascendency tothehelmofKLWwherehisattentiontodetailandqualityservice permeates theorganization andestablishes acultureofexcellencethatisthebenchmark forthefirm’sworkwithclients fromalloverthenation.
Mr.WolfeiscertifiedasaRegistered ProfessionalReporter (RPR)andRegistered MeritReporter (RMR)withtheNationalCourtReportersAssociation (NCRA).HealsoisaFederal CertifiedRealtime Reporter.HeisanactivememberofbothNCRAand theUnitedStatesCourtReportersAssociation. HehasbeenaboardmemberoftheCancerFoundation forPersonalAppearance since2001.
AbouttheOwner
“Accuracy,promptdeliveryandprofessionalismarethreeexcellent aspectsofourfirm’scapability.”
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Contact
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www.KLWReporters.com
877.KLW.DEPO [email protected]
230 S Broad St #1303 Philadelphia, PA 19102