SERVICE SOLUTIONS

2011

Your expectations :

To be free of technical problems To have reliable and well maintained machines To be able to control your maintenance costs To benefi t from the best package of quality, price and service

Haulotte Services gives you choice.You can opt for separate services or a complete package.

HAULOTTE Services, anywhere, anytime.

SERVICE SOLUTIONS

Haulotte Services gives you complete peace of mind.

HAULOTTE Services offers a range of Services Solutions:

WARRANTY EXTENSION

Package

ROUTINEMAINTENANCE

Package

ALL IN ONEPackage

WarrantyExtension

Maintenance& Revision

PeriodicInspections

Provisions

ServiceSolutions

Warranty extensionsFully warranted equipment as new. Parts, labour and costs included.•A warranty period of your choice:•

Years 2 and 3 can be taken without maintenance contract; years 4, 5 and 6 can only be taken with maintenance contract (All In One solution).

Exclusions: tyres, batteries, fuses, windscreen wipers, bucket teeth, AWP truck loader, any breakdown related to misuse. Subject to using recommended parts and components.

Maintenance and RepairHighly maintained equipment by Haulotte Services experts•Compliance with manufacturer’s recommendations•Ensures optimal performance of your machines•Spare parts, labour and travel costs included•

Repair schedule based on the Maintenance Book.Replacement of filters, pads etc.

Compulsory Periodic InspectionsOffered with the All-In-One package•Compliance with legal obligations•HAULOTTE manages the inspection schedule•Inspections to be carried out by approved companies•

The frequency of those mandatory periodic inspections depends on the rules in each country.

ALL IN ONE packageIncludes complete maintenance and extended warranty•Customer can choose up to 6 years of full coverage•HAULOTTE arranges Compulsory Periodic Inspections•

The complete technical management of your fleet

Well maintained, machines mean less downtime, have a longer life cycle and a higher residual value.Only HAULOTTE Services can give you peace of mind that your machines are well maintained.

SOLUTIONS THAT GIVE YOUPEACE OF MIND

MAINTENANCE PROVISION THE SERVICE EXCELLENCE

General maintenance provision

The maintenance provided may vary according to:- machine model- number / presence of primary and secondary fi lters

Only Haulotte genuine spare parts are supplied.

Replacement of hydraulic fi lter(s)1. Replacement of air fi lter(s)2. Replacement of wear pads according to machine condition3. Check levels4. Check battery voltage*5. Check main indicators operation 6. (hour recorder, indicators...)

Check main safety devices operation7. Visually check mechanical parts8. Check wheel nut torque9. Check chain tension10. Check tyre’s condition, use and pression11. Dynamic test of the vehicle12. Express wash 13. (according to available means on site)

Update of the Maintenance Book (Intervention log section)14.

* Depending on machine

THE SERVICE EXCELLENCE

Complementary maintenance provision - diesel machines

Replacement of engine oil filter15. Replacement of all fuel filters and primary filters16. Replacement of engine oil17. Replacement of hydraulic oil18. Replacement of radiator coolant*19. Replacement / check belt tension20. Check for hydraulic leaks21.

Complementary maintenance provision - machines with cab

Replacement of front and rear axle oil22. Replacement of transfer gear-box oil23. Lubrication of wheel pivots and oscillating bearing24. Lubrication of cardan joint25. Cleaning of lamelles radiator fins26. Check lighting condition and operation27. Check windscreen wiper condition28. Check windscreen washer operation and levels29. Check front axle brake discs*30.

* Depending on machine

HAULOTTE GROUP - La Péronnière - BP9 - 42152 L’Horme - FRANCETél. : +33 (0)4 77 29 24 24 - Fax : +33 (0)4 77 29 43 95 - web : www.haulotte.com

S P A R E P A R T S

95 000 genuine references ensure a perfect availability of spare parts and improve your equipment life cycle.

T R A I N I N G

5 programmes and 47 dyna-mic modules reinforce safety and autonomy for your colla-borators.

T E C H N I C A LA S S I S T A N C E

A network of experts within call centers answer your tech-nical requests and organise on site interventions whene-ver needed.

S E R V I C E S O L U T I O N S

Maintenance, Warranty Exten-sions, Periodic Inspections, All-In-One et Full Service pac-kages simplify your fl eet ma-nagement.

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