Service Quality Innovation Trust Safety Welcome & Background Arthur Samet 1.

Service • Quality • Innovation • Trust • Safety

Welcome & Background

Arthur Samet

1


Backlog & Market Outlook

2


C/I HEA EDU HOU$0

$50

$100

$150

$200

$250

$300

$350

$48$21

$67

$99

$235

$100

$250

$300

Sold & AwardPipeline

Million $

2014 Backlog & Market Outlook

By Group

3


2014 Backlog & Market Outlook

By Location Sold & Award

Triad

Charlotte

Other

Pipeline of Work

4

Triad

Charlotte

Other


‘Pre-Recession’ Strategic Plan

Key Elements

• Grow: Through Geographic Expansion

• Diversify: Through a Market-Based (Group) Strategy

• Invest: By Creating Opportunities for

People

5


Google, Lenoir, NC

Sheetz, Rendering

Sheetz, Under Construction

Recent Projects

6

Resume Projects --

Commercial / Industrial


Brightmore of South Charlotte

Ashton Place

Camden Place

Recent Projects

7

Resume Projects --

Healthcare


925 W. Morgan Apartments

Fountains at New Bern Station

Reynolds Village

Recent Projects

8

Resume Projects --

Housing


Joint School of Nanoscience and Nanoengineering

WSSU DJR Student Activities Center

GTCC – Donald W. Cameron Campus

Recent Projects

9

Resume Projects --

Education


Recent Projects

10

VA Hospital, Fayetteville, NC


Pre-Recession Strategic Plan Results

• Grow our Geography

• Diversify our Projects/Markets

• Grow our People & Talent

11


• What are the top 3 issues affecting Samet growth & future success?

2014 Strategic Plan Approach

12

• Vision• Values• The Samet Way

• Survey Results• Priority Improvement Initiatives

• What do we need to START doing?• What do we need to STOP doing?• What do we need to KEEP doing?

Two 1-Day Workshops

Two Associate Surveys


Communicating C

ulture

& St

rategy

Developing O

rganiza

tional Depth

Deliverin

g Opera

tional Exc

ellence

Leve

ragin

g Competitive

Advantage

s0

20

40

60

80

Response Frequency

2014 Strategic Plan Survey Results

13


2014 Strategic Plan

Core Values Vision

2024 Goal: $500M in Profitable Revenue

ServiceCustomersPartners

Associates

QualityInnovation

TrustSafety

‘The Samet Way’

Plan the jobKnow the job

Protect the jobExecute the job

Make the job Safe

To hold an unparalleled competitive advantage in the southeast construction and development marketplace and a

reputation as an advocate for our customers, partners & associates.

1. Achieved Through Best in Class People, Relationships and Services

2. By Adding Strong Growth in Two or More New Market Locations and Two or More New Business Units

3. With Owners, Partners & Associates Who Are “Raving Fans” Because of our Unparalleled Positive Customer Service Experience

14


2014 Strategic Plan

So, You Ask…What Does It Mean to Me?

Theme It Means…

Communicating Culture & Strategy

Clear and broadly understood expectationsMore aligned teams and groups (greater consistency)More FUN making it happen together

Developing Organizational Depth

Stronger teams and better leadersClear succession and career plansEffective on-boarding & training for personal/professional development

Delivering Operational Excellence

Eliminating wasted time and work effortsImproved service: you get what you need to be successfulConsistent systems and processes (The Samet Way)Better project outcomes / more profitable results

Leveraging Competitive Advantages

Best in class delivery creating Raving Fans (inside and out!)More & better professional and project opportunities

15


2014 Strategic Plan

16

Q & A

…Thank You!

Service Quality Innovation Trust Safety Welcome & Background Arthur Samet 1.

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