Service PresentationService Presentation...SWPS 430O Value Siemens Wind Power Service Programs...

Service PresentationService Presentation

Service RenewablesService Renewables Wind PowerWind Power

August, 2012© Siemens AG / Service Renewables 2012. All rights reserved

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© Siemens AG / Service Renewables 2012. All rights reserved

C t tContent

Facts and FiguresService organization

Locations worldwide

Facts and highlights

Portfolio and MarketService Wind Power portfolio

Market development

Service strategy

Concepts and SolutionsService Wind Power programs

Value added ServicesValue-added Services

Strategies and Innovation


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Facts and Figures


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Si E S tSiemens Energy Sector

E d t d l ti i 6 Di i iP d t d S t i 6 Di i i

Energy S i

Solar & Power T i i

Oil & Fossil PowerG ti

Wind

Energy products and solutions – in 6 DivisionsProducts and Systems in 6 Divisions

ServiceHydro TransmissionGas Generation Power


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Service Wind Power consists of 4 R i 1 P d t li d Gl b l HQ f ti4 Regions, 1 Product lines and Global HQ functions

Contract Management

Finance & Controlling

Service Renewables

Service Wind Power

UK/IrelandAmericasAsia-PacificEMEA

Product line Service Wind

Finance & Controlling

Business Development

- Operations Support- Maritime Projects- Onshore and Offshore Sales- Product Concepts & Strategic Projects

EHS

Gl b l T h l d L i ti Global HRGlobal Technology and Logistics- Service Technology- Diagnostic- Training and Resources- Supply Chain Management- Business Improvement Controlling and Administration

Global HR

Business Improvement, Controlling and Administration

Supporting Functions Product Marketing & Development, Business Improvement,


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Company Programs, Business Development

*EMEA: Europe, Middle East and Africa

Service Wind Power headquarters are located in B d DK ti i l ffi ld idBrande, DK, supporting regional offices worldwide

14,200 MW installed onshoreWP Service Headquarters(Brande, DK)

+ 1,700 MW installed offshore

11,100 MW under service

2,500 employees in service

UK/Ireland(Newcastle, UK)3,000 MW2 600 MW

, p y

AMERICAS(Houston, TX)7 000* MW

EMEA (Bremen, G)5,500 MW3 500 MW

2,600 MW

7,000 MW4,900 MW ASIA-PACIFIC

(Singapore)420 MW70 MW

3,500 MW

CSP Service (Beit Shemesh, Israel)

Service Renewables (Orlando, FL)


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* installed numbers, source: Siemens Wind Power fleet database May 2012, numbers rounded offfirst number in row: installed in total, second number in row: under warranty and service

Service Wind Power F t t lFacts at a glance

We have 30 years of experience in servicing wind turbines

Nearly 16,000 MW installed and 11,100 MW under service

Around 2,500 people work currently at Service Wind Powerp p y

75 per cent of our employees are based close to the customers, in four Regions

We service wind turbines in 20 countries, and plan to be in 30 countries by end of 2012

With more than 4,500 turbines with installed diagnostics systems we lead the industry

Siemens is the leading supplier in the offshore market with over 20 years experience*


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g pp y p

* Vindeby was the first offshore wind farm worldwide, commissioned in 1991

Portfolio, Customers and Markets


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Siemens Wind Power’s on- and offshore portfolioA lif ti f t lA lifetime of customer value

Planning Production InstallationOperation & Maintenance

With Siemens as a partner, there will be no loose ends in our customersʼwind power projects. Working intimately with our customers is key to finding the perfect solution for every site and need.

As part of Siemens, one of the worldʼs largest suppliers of products and solutions along the entire energy conversion chain, we offer a holistic view.


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Service Wind Power offers world class services d d t f i d t biand products for wind turbines

Regular Service & Maintenance

Trouble shooting & Repair

Modernizations & Upgrades

Value added Services

Remote monitoring& diagnostics Turbine inspections

S h d l d

Unscheduled maintenance

Improvement of turbine, e.g.:

Training

Turn key solutions

Scheduled maintenance

Repairs

Spare parts

Power curve upgrade

Turbine load control

Hand Over to Service

End of Warranty

Project Management

Warranty Period

Year 0

Post Warranty Period

Year 5Year - 3


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Concepts and Solutions


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Service Product Portfolio – Comprehensive range f f d ff hof programs for on- and offshore

SWPS 430O

Siemens Wind Power Service Programs

Valu

e

SWPS-420O(Offshore Availability)

SWPS-430O(Offshore Warranty)

PartsWarranties

Offshore Selected Services

PartsWarranties

SWPS-300W(Warranty)

SWPS-200A (Availability)

Offshore Selected Services

Offshore LogisticSolutions

Offshore LogisticSolutions

AvailabilityWarranty



SWPS-100B(Basic)


RemoteDiagnostic Services




BoP &Complexity

ScheduledService

ScheduledService

ScheduledService

ScheduledService

( )Scheduled

Service

Selected Service

Products

UnscheduledService

ServiceTools

BasicTraining

RemoteDiagnosticServices

Technical Support

TCM Reporting

Operations

Parts Warranties

Mods &Ups

SpareParts

BoP &Turnkey ServicesOffshoreSelectedServices


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Services p g Services

Service Product PortfolioM i t t t f S i PMaximum contract terms for Service Programs

Extended TSA

TSA*

SWPS-300W (Warranty)

SWPS-430O (Warranty)

SWPS-100B (Basic)**

SWPS-200A and 420O (Availability)

( i i ) 10 201

SWPS 100B (Basic)


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5 years (minimum term) 10 years 20 years* TSA – Turbine Supply Agreement** Only applicable post TSA warranty

15 years

Modernizations and Upgrades G ti dditi l l f tGenerating additional value for our customers

Improve the turbine to achievebetter performance and more yield

Power enhancement

A il bilit iAvailability increase

Life-time extensionPerformance: Vortex generator Availability: Ultrasonic anemometer

Efficiency improvement

Better reliability

Data processing & control


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Reliability: Oil particle counter Efficiency: Grid support at no wind & update remote control system

Siemens Monitoring and Diagnostics P di ti l i d t di ti iPredictive analysis and remote diagnostic service

P i i d 24/ i i dd l i d f d i l i i i d

Siemens Condition Monitoring (TCM) as well as the Siemens WebWPS SCADA(Supervisory Control And Data Acquisition)

Preventive maintenance and 24/7 monitoring adds value to customers’ wind farms as production losses are minimized

(Supervisory Control And Data Acquisition)

Turn unplanned into planned service

Reduce time ‘spent in the field’

Ensure high wind operations and hence optimize cost of energy

Early detection and diagnostics can help optimize maintenance planning

> 4,500 turbines equipped with diagnostics systems

first system delivered in 1998

24/7 surveillance as an essential cornerstone

Remote error fix rate ~ 80 percent

A ti 10 i t


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Average response time 10 minutes

Siemens Monitoring and Diagnostics T bi C diti M it i

Si T bi C di i M i i H i k

Turbine Condition Monitoring

Siemens Turbine Condition Monitoring – How it works.

The system is based on accelerometers located on or near main components, such as the main bearings, gearbox and generator.

SVM sensors conduct structural vibration analyses and monitoring through built-in two-analyses and monitoring through built in twoaxial accelerometers.

The M-system acquires data and conducts front-end analyses and alarm evaluations in real time for early detection of weakness orreal time for early detection of weakness or failure.

MCM accelerometers conduct machine condition monitoring.


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Training and Qualification 4 t i i it i E d th U it d St t4 training sites in Europe and the United States

BrandeN tl

BremenNewcastleHoustonChallenge: Service technicians work

under difficult conditions:

Remote areas

Limited working space

Various heights

Harsh elements on- and offshoreHarsh elements on and offshore

Answer: Wind Power Service Training Centers offer up-to-date technical co rses and safet trainings to ens recourses and safety trainings to ensure safety at work and value in the wind industry.


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Learning safe and correct rescue from height T i i C t B GTraining Center Bremen, Germany


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Strategies and Innovation


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I am safety. - Zero HarmW i f tWe never compromise on safety

We will make safety personal

As a world leader in the wind industry, we strive for excellence, no matter what we do!

First and foremost, we insist on doing it safely. Every thing we do in regards to safety isEvery thing we do in regards to safety, is included in our “I am safety.” program, aiming to achieve a true Zero Harm culture.

Zero Harm means for us:

No accidents or incidents and no work related illness!related illness!


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Utilization of New TechnologiesS i t th T h f B tt iP d il t i USService at the Touch of a Button – iPad pilot in US

Service technicians require service manuals safetyservice manuals, safety documentation, service checklists and warranty instructions

The electronic system enables technicians to complete their ‘paperwork’ faster

In one month service technicians in Texas managed to service 12 instead of the planned 10 turbines


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planned 10 turbines

Modernizations and Upgrades I t lli P C U d

Power Curve Upgrade

Installing Power Curve Upgrades

Power Curve Upgrade

Aerodynamic upgrades including Vortex Product for SWT-2.3-82, SWT-2.3-93, y pg ggenerators, DinoTail® and DinoShellTM

components Reduce levelized cost of electricity

, ,SWT-3.6-107Customer value: +1 5% in annual energy productiony

Applicable to several rotor types and turbines onshore and offshore

+1.5% in annual energy production~7,500 EUR/turbine/year*~135,000 EUR over lifetime*


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Reduce levelized cost of electricity

* Based on typical US site

* Based on typical US site, at an annual mean wind speed of 7.5 m/s

Predictive Diagnostics Li it i k d id ti l dLimit risk and avoid consequential damages

Failure avoided and availability kept highDiagnostics identify potential failure Failure avoided and availability kept highDiagnostics identify potential failure

A Inspection Request2009-03-12B

C Remote diagnostics allowed Siemens to detect the failure before an actual damage occurredDowntime for customer minimized

B

C

2009 03 12

Inspection2009-03-25

Exchange

ADowntime for customer minimizedPotential consequential damages in the turbine were avoidedSiemens best in class availability kept high

2009-04-21 An unscheduled activity was turned into a well planned activityPossibility for Siemens to bundle activity with other service work at the site saving time and Visual inspection performed gresourcesSavings in mobilization of crane

Visual inspection performed

Visual inspection confirms the expected

B

The specific case is an excellent example of how diagnostic services can give significant savings and eliminate risk for the customer, as well as for Siemens

pdamage in the main bearingExchange of component


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planned

Thank you for your attention!


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