Service Offer - Customer Survey Results 2016

1
Customer Surveys 2016 Newspapers Magazines Retailer SHOP Key focus areas Focus area: Sales development Information provision Focus area: Sales development Being open & transparent Focus area: Availability Driving profitability Promoting category

Transcript of Service Offer - Customer Survey Results 2016

Page 1: Service Offer - Customer Survey Results 2016

Customer Surveys 2016

Newspapers

Magazines

Retailer

SHOP

Key focus areas

Focus area:Sales developmentInformation provision

Focus area:Sales developmentBeing open & transparent

Focus area:AvailabilityDriving profitabilityPromoting category