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Service Now Administrator / Developers Online Training

ServiceNow is a platform-as-a-service (PaaS) provides a platform for forms-

based workflow application development. Administrator can access to system

functional and data areas regardless of security constraints.

what is servicenow?

ServiceNow Administration training teaches how to efficiently perform installation and set-up of process applications and create

custom applications with complete certificate guidance as per industry terminology.

ServiceNow Administration teaches

Ø Introduction to Service NowØ Configuration EssentialsØ User AdministrationØ Data ManagementØ The Service Automation PlatformØ SLA & SDLCØ Core Application Administration

Course Outline

Ø Customize HomepageØ Creating GaugesØ Define CSS properties, UI properties Ø Change Visibility of Homepage and banner Ø Tables, Form, DictionaryØ Creating Application, module Ø Creating tablesØ Personalizing form and table layoutØ Creating section,View

*Roles and Responsibilities include:*

1) Configuration/Customization of the ServiceNow system, including deciphering current and creating workflows to support; Incident, Problem and Change Management

2) Build service requests from customer requirements including requests, request items and tasks using workflows to manage data flows from the customer to the support teams providing the service

3) Uses scripting tools and Service Now functionality to create script to automate role tasks being done in ServiceNow

4) Develops integrations/interfaces with other existing tools, e.g monitoring tools

5) Gathers specifications from the IT department and delivers a product/release that meets the needs presented.

6) Create requirements definitions and technical specifications documentation.

7) Load, manipulate, and maintain data between Service-now and other systems

4) Develops integrations/interfaces with other existing tools, e.g monitoring tools5) Gathers specifications from the IT department and delivers a product/release that meets the needs presented.6) Create requirements definitions and technical specifications documentation.7) Load, manipulate, and maintain data between Service-now and other systems

http://maxonlinetraining.com/servicenow-online-training/For Complete Course Overview and to a book @

https://goo.gl/MBnyGyContact Us to Know More DetailsPhone: +1 940 440 8084 / +91 8452073000Email id: info@maxonlinetraining.com

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