Service lifecycle management with fieldomobify

7
1 of 25 Contact Us DP Road, Kothrud, Pune, India P.+91 8983462134/ [email protected] www. fieldomobify.com Service Lifecycle Management …. An Introduction

description

Know service management cycle with fieldomobify. How service is evolved and the complete cycle of service management.

Transcript of Service lifecycle management with fieldomobify

Page 1: Service lifecycle management with fieldomobify

1 of 25Contact UsDP Road, Kothrud, Pune, IndiaP.+91 8983462134/ [email protected]

www. fieldomobify.com

Service Lifecycle

Management

…. An Introduction

Page 2: Service lifecycle management with fieldomobify

Contact UsDP Road, Kothrud, Pune, IndiaP.+91 8983462134/ [email protected]

www. fieldomobify.com

What is service lifecycle?

Service life cycle is the series of events that brings a service into existence, and tracks its maturation process, its critical mass and drop in value.

Page 3: Service lifecycle management with fieldomobify

Contact UsDP Road, Kothrud, Pune, IndiaP.+91 8983462134/ [email protected]

www. fieldomobify.com

Phases of Service Lifecycle

There are various phases for the service life cycle and these include:

1. Product development phase

2. Market introduction phase

3. Growth phase

4. Maturity phase

5. Decline phase

Before anyone invests in a service business, it is essential that they fully understand the processes and plan adequately how to successfully undergo each of them.

Page 4: Service lifecycle management with fieldomobify

Contact UsDP Road, Kothrud, Pune, IndiaP.+91 8983462134/ [email protected]

www. fieldomobify.com

Success of any firm is highly dependent on its phase of development. If in the growth and development stage, there will be few sales than if in the maturity or growth phase. Note that growth is a continuous process, and by a firm being fully mature and realized higher sales revenue, it doesn’t mean that it’s developing or growing, it is only that it has attained threshold for growth.

The best approach to improving service lifecycle is Service Lifecycle Management.

Page 5: Service lifecycle management with fieldomobify

Contact UsDP Road, Kothrud, Pune, IndiaP.+91 8983462134/ [email protected]

www. fieldomobify.com

Service Life Cycle

Management (SLM)This is strategy employed by service businesses to give them support, and help them realize maximum revenue. The best approach to this is considering service opportunities as a complete life cycle, and not a solitary event. The efficacy of this is combination of the entire service based operations into a single, complex set of workflows, and the related business processes. This is a unique process that needs expatriate designing and implementation.

SLM includes the following elements:

• Administration of a business’s workforce

• Returns inwards and repair management

• Managing both the contracts awarded to a business, and those it awards

• Administering knowledge

• Reverse logistics

• Managing enterprise asserts

• Planning and forecasting components

Page 6: Service lifecycle management with fieldomobify

Contact UsDP Road, Kothrud, Pune, IndiaP.+91 8983462134/ [email protected]

www. fieldomobify.com

How to improve Service

Lifecycle Management

New tools for making this strategy realistic are needed, because they are rapidly changing, and lagging behind for a short time can have serious negative effects.

Users should consider using tools that provide them with more flexibility and power. If an SLM has already been implemented, there is need to continually improve on its human capital, critical asserts and capital equipment.

Most business has under tapped SLM, and there is great need to formulate new strategies that will ensure it’s fully tapped, for increased profitability.

Finding the right company to provide SLM services is the first step towards an improved SLM, however, this is major challenge in that most of the companies that claim to provide the services cannot. Also considering an SLM that fully reflects full value proposition should be considered.

Page 7: Service lifecycle management with fieldomobify

Contact UsDP Road, Kothrud, Pune, IndiaP.+91 8983462134/ [email protected]

www. fieldomobify.com

THANK YOU