Service elton
5
Electronic-mechanical transactions • Chocolate fountain Waterfall appearance Chocolate taste
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Transcript of Service elton
Electronic-mechanical transactions
• Chocolate fountainWaterfall appearanceChocolate taste
Indirect personal transactions:
• Reservation desk: telephone contact• Online restaurant reservation
Operator‘s attitude Book at any time
Face-to-face transactions
Personal interaction
Face-to-face food cooking
Dishes collection
Task
Cold weather, ask hot or cold water
Take photos
Timely when ordering
Pepper & salt
•Metallic appearance•Special design•Appropriate quantity
Flower•Warm atmosphere•Smell
Light•Food appearance•Elegant, luxury
Music
• High-class music• Warm atmosphere