Service Delivery Indicators Report, July 2013 - World...

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Page 1: Service Delivery Indicators Report, July 2013 - World Banksiteresources.worldbank.org/AFRICAEXT/Resources/SDI-Report-Kenya.… · Service Delivery Outcomes and Perspective of the
Page 2: Service Delivery Indicators Report, July 2013 - World Banksiteresources.worldbank.org/AFRICAEXT/Resources/SDI-Report-Kenya.… · Service Delivery Outcomes and Perspective of the

SERVICEDELIVERYINDICATORS

Kenya

July2013

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ContentsEXECUTIVESUMMARY.........................................................................................................................................................v 

INTRODUCTION......................................................................................................................................................................1 

ANALYTICALUNDERPINNINGS.......................................................................................................................................3 

ServiceDeliveryOutcomesandPerspectiveoftheIndicators........................................................................3 

IndicatorCategoriesandtheSelectionCriteria....................................................................................................3 

IMPLEMENTATION................................................................................................................................................................6 

Education...............................................................................................................................................................................6 

Health......................................................................................................................................................................................7 

SurveyInstrumentsandSurveyImplementation................................................................................................8 

RESULTS:Education............................................................................................................................................................10 

Teachers...............................................................................................................................................................................10 

AbsencefromSchool..................................................................................................................................................10 

AbsencefromClass.....................................................................................................................................................11 

Timespentteaching...................................................................................................................................................12 

Shareofteacherswithminimumknowledge..................................................................................................13 

Correlatesofteachereffort.....................................................................................................................................18 

InputsatSchool................................................................................................................................................................19 

Availabilityofteachingresources........................................................................................................................19 

Functioningschoolinfrastructure........................................................................................................................19 

Studentspertextbook................................................................................................................................................20 

Student‐teacherratio.................................................................................................................................................21 

Correlationsbetweenteachereffortandinfrastructureandresources..............................................21 

AssessmentofStudentLearning..............................................................................................................................22 

Correlationsbetweenindicatorsandoutcomes...........................................................................................24 

RESULTS:Health...................................................................................................................................................................26 

HealthProviders...............................................................................................................................................................26 

Caseload...........................................................................................................................................................................26 

Absencerate...................................................................................................................................................................27 

DiagnosticAccuracy....................................................................................................................................................31 

ProcessQuality:Adherencetoclinicalguidelines.........................................................................................32 

ProcessQuality:Managementofmaternalandneonatalcomplications.............................................33 

InputsinHealthFacilities.............................................................................................................................................34 

DrugAvailability..........................................................................................................................................................34 

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Equipmentavailability..............................................................................................................................................35 

Infrastructureavailability........................................................................................................................................37 

WHATDOESTHISMEANFORKENYA?......................................................................................................................38 

ANNEXA.Methodology......................................................................................................................................................40 

EducationSurvey..............................................................................................................................................................40 

SamplingStrategy........................................................................................................................................................40 

SurveyInstrument.......................................................................................................................................................42 

DefinitionofIndicators.............................................................................................................................................43 

HealthSurvey.....................................................................................................................................................................45 

SamplingStrategy........................................................................................................................................................45 

SurveyInstrument.......................................................................................................................................................47 

DefinitionofIndicators.............................................................................................................................................49 

ANNEXB.AdditionalandMoreDetailedResults:Education............................................................................51 

ANNEXC.AdditionalandMoreDetailedResults:Health....................................................................................68 

References................................................................................................................................................................................88 

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EXECUTIVESUMMARY

TheServiceDeliveryIndicatorsprovideasetofmetricsforbenchmarking servicedeliveryperformance ineducation andhealth inAfrica. Theoverallobjectiveoftheindicatorsistogaugethequalityofservicedeliveryinprimaryeducationand basic healthservices.The indicatorsenablegovernmentsandserviceproviderstoidentifygapsandtotrackprogressovertimeandacrosscountries.Itisenvisagedthatthebroadavailability,highpublicawarenessandapersistentfocusontheindicatorswillmobilizepolicymakers,citizens,serviceproviders,donorsandotherstakeholders foractiontoimprovethequalityofservicesandultimatelytoimprovedevelopmentoutcomes.ThisreportpresentsthefindingsfromtheimplementationoftheServiceDeliveryIndicatorsinthehealthandeducationsectorinKenyain2012/13.SurveyimplementationwasprecededbyextensiveconsultationwithGovernmentandkeystakeholdersonsurveydesign,sampling,andadaptationofsurveyinstruments.Pre‐testingofthesurveyinstruments,enumeratortrainingandfield‐worktookplaceinthelatterhalfof2012.ThesurveyswereimplementedbytheKenyaInstituteofPublicPolicyResearchandAnalysis(KIPPRA)andKimtericawithsupportbytheWorldBankandtheUSAID‐fundedHealthPolicyProject.TheWorldBank’sSDITeamprovidedqualityassuranceandoversight.Informationwascollectedfrom294publicandnon‐profitprivatehealthfacilitiesand1,859healthproviders.Theresultsprovidearepresentativesnapshotofthequalityofservicedeliveryandthephysicalenvironmentwithinwhichservicesaredeliveredinpublicandprivate(non‐profit)healthfacilitiesatthethreelevels:dispensaries(healthposts),healthcentersandfirst‐levelhospitals.Thesurveyprovidesinformationontwolevelsofservicedelivery:(i)fivemeasuresofproviderknowledge/abilityandeffort,and(ii)fivemeasuresoftheavailabilityofkeyinputs,suchasdrugs,equipmentandinfrastructure.Theresultsrevealthatthecountrydoesbetterontheavailabilityofinputssuchasequipment,textbooks,andmosttypesofinfrastructure,thanitdoesonproviderknowledgeandeffort,whicharerelativelyweak.Significantly,moreinvestmentsareneededin“software”than“hardware”.Whatserviceprovidershavetoworkwith

Kenyapublicfacilitiesdorelativelywellontheavailabilityofinputs:95%ofhealthfacilitieshaveaccesstosanitation,86%ofschoolshavesufficientlightforreading,andtheaveragenumberoftextbooksexceedsKenya’stargetof3perpupil.Theavailabilityofimportantdrugsformothersremainsachallenge:only58%oftracerdrugsformotherswasavailableinpublicfacilities.

Whatserviceprovidersdo

Inbotheducationandhealth,theproblemoflowprovidereffortislargelyareflectionofsuboptimalmanagementofhumanresources.Thisisevidencedbythefindingsthat:

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- Over29%ofpublichealthproviderswereabsent,withthehighestabsencerateinlargerurbanhealthcenters.Eightypercentofthisabsencewasapprovedabsence,andhencewithinmanagement’spowertoinfluence.

- Inpublicandprivateschoolsteachersareroughlyequallylikelytoshowupatschool.Themaindifferenceisthatpublicteachersmaybeatschool,butare50%lesslikelytobeinclassteaching.

- Apublicschoolchildreceives1hour9minuteslessteachingthanherprivateschoolcounterpart.Theimplicationisthatforeveryterm,achildinapublicschoolreceives20dayslessofteachingtime.

Whatserviceprovidersknow

Whilebetterthaninmanyothercountries,significantgapsinproviderknowledgeexistamongbothpublicandprivateprovidersinbothsectors.

Only58%ofpublichealthproviderscouldcorrectlydiagnoseatleast4outof5verycommonconditions(likediarrheawithdehydrationandmalariawithanemia).Publicprovidersfollowedlessthanhalf(44%)ofthecorrecttreatmentactionsneededformanagementofmaternalandneonatalcomplications.Providercompetencewascorrelatedwithleveloftraining.

Justathird(35%)ofpublicschoolteachersshowedmasteryofthecurriculumtheyteach.Seniorityandyearsoftrainingamongteachersdidnotcorrelatewithbetterteachercompetence.

Thecombinationofinputsiswhatmatters—andthatraisesevenmoreconcerns.AuniquefeatureoftheServiceDeliveryIndicatorsurveyisthatitlookedattheproductionofservicesatthefrontline.Successfulservicedeliveryrequiresthatallthemeasuresofservicedeliveryneedtobepresentatafacilityinthesameplaceandatthesametime.Whiletheaverageestimatesofinfrastructureavailabilityarerelativelypositive,thepictureisquitebleakwhenweassessavailabilityofinputsatthesametimeinthesamefacility—only49%offacilitieshadcleanwaterandsanitationandelectricity.Evenmoredisconcertingisthefindingthatnotasinglehealthfacilityhadall10tracerdrugsforchildrenorall16tracerdrugsformothers.Only16%ofproviderswereabletocorrectlydiagnoseallfiveofthetracerconditions,13%ofproviderssuccessfullyadheredtothecountry’sprescribedguidelinesforthetracerconditions.Moreoptimistically,62%ofprovidersfollowedtheprescribedtreatmentactionstomanagethetwomostcommonmaternalandneonatalcomplications,andintheareaofinputs,morethanthreequartersofpublicfacilitiesmettheminimumequipmentrequirements.

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WHATDOESTHISMEANFORKENYA?AlmosteveryreportonKenya’seconomicprospectscallsforimprovementsintheeffectivenessofKenya’seducationexpenditure.Today10millionstudentsareofprimaryschool‐goingageandthatcohortwillaccountforhalfofthenextdecade’syouthbulge.WhetherthatcohortiseducatedornotwilldeterminewhetherKenyawillexperiencetheeducationdividendrequiredforVision2030,Kenya’sblueprintforeconomicandhumandevelopment.Educationisoneofthesinglemostpowerfulpredictorsofsocialmobility.QualityofeducationwillalsodetermineifthepromiseofVision2030willbesharedbythethirdofthepopulationwholiveonlessthan$2aday.Kenyahasinvestedheavilyineducation—todaythegovernmentspendsmorethananyofitsneighbors,bothasashareofgovernmentspendingandasashareofGDP.ThereisadisconnectbetweenKenya’sspendingoneducationandlearningoutcomes.Moreofthesameisnotgoodenough.TheSDIresultspointtogapsinteacherknowledge,timespentteachingandabsencefromclassroomthatrequireurgentaction.Unlikeeducation,governmentspendingonhealthismodestinrelationtoitsregionalcomparators.1Thatsaid,KenyahasmadetangibleprogresstowardsthehealthMillenniumDevelopmentGoals.Significantgapsremain—gapswhichcanonlypartlybeexplainedbylackofresources.Fiscalheadroomisfacingcompetingdemands.Thefiscalheadroomforabudgetincreaseforanysectorintheimmediatefutureispotentiallyconstrainedbythepastandthepresent:fiscalexpansionoverthepastfewyearsneededtobolstertheeconomy2andlikelybudgetarypressureposedbythenewconstitution’scountyreforms.MorethaneverbeforeisittruethatqualityimprovementsinKenya’shealthsectorwillhavetoinitiallycomefromproductivityandefficiencygains.Further,thesuccessofthehealthsectorinattractingagreaterbudgetallocationwillbestronglybolsteredbydemonstratingvalueformoneyandtheeffectivenessofexistinghealthspending.Kenyahasmadesomephenomenalgainsinrecentyears.Forexample,theinfantmortalityratehasfallenby7.6%peryear,thefastestrateofdeclineamong20countriesintheregion.Arguably,thenextsetofgainswillbemorechallenging—marginalwomenandchildrenwillbecomeharder(andcostlier)toreach,andaddressingtheperformancegapsidentifiedintheSDIsurveyatthefrontlinehealthfacilitiesandserviceproviderswillbeacriticaldeterminantofprogress.TheSDIresultsfoundthatKenyadoesrelativelywellontheavailabilityofkeyinputssuchasinfrastructure,teachingandmedicalequipment,andtextbooks.Onmeasuresofproviderproductivityandefficiency,theresultswerelesspositive.Regardingtheavailabilityofdrugs,therearesomeimportantgaps:onlytwo‐thirdsofthetracerdrugsareavailable,andsomegapsremain

1In2012governmenthealthspendingwas8.5%oftotalgovernmentspending,andgovernmenthealthexpenditurehasremainedataconstant4.8%ofGDPsince2001.2ExpansionaryfiscalpolicyyearshascausedtheKenyangovernment’s2012budgettobeatabout30percentofGDP.Kenya’publicsectordebthasdoubledbetween2007and2012.DebtasaproportionofGDPhasnowincreasedbyabout4percentagepointsfrom39percentin2007to43percentattheendof2012butitisstillbelowthepolicytargetof45percent(WorldBank,KenyaPublicExpenditureReview,2013).

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especiallyintheavailabilityoftracerdrugsformothers.3Thegreatestchallengeisintheareaofprovidereffort(evidencedbytheproviderabsencedata),andproviderability(evidencedbytheassessmentsofproviders’knowledgeandabilities).Highproviderabsenceandsub‐optimalproviderabilitysuggestroomforimprovementintheefficiencyofspendingonhumandevelopmentandreflectsystemicproblems.Theresultsshouldnotbeviewednarrowlyasacriticismofteachersorhealthproviders,butasasnapshotofthestateoftheeducationandhealthsystemsasawhole.Overtime,astheimpactofreformsistrackedthroughrepeatsurveysineachcountry,theindicatorswillallowfortrackingofeffortstoimproveservicedeliverysystems.Valuablecross‐countryinsightswillalsoemergeasthedatabasegrowsandmorecountrypartnersjointheSDIinitiative.Finally,improvementsinservicequalityinKenyacanbeacceleratedthroughfocusedinvestmentsonreformstotheincentiveenvironmentsfacingproviders,andintheskillsofproviderstoensurethatinputsandskillscometogetheratthesametimeandatthesameplace.ThiswillbecriticaltoensurethatKenya’sgainsinhumandevelopmentoutcomescontinuebeyond2015,bringingthecountryclosertoachievingthepromisessetoutintheVision2030.

3ExpansionaryfiscalpolicyyearshavecausedtheKenyangovernment’s2012budgettobeatabout30%ofGDP.Kenya’publicsectordebthasdoubledbetween2007and2012.DebtasaproportionofGDPhasnowincreasedbyabout4percentagepointsfrom39%in2007to43%attheendof2012butitisstillbelowthepolicytargetof45%.

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Table1.ServiceDeliveryIndicatorsat‐a‐Glance:Education

All Public PrivateUrbanPublic

RuralPublic

Schoolabsencerate 15.5% 16.4% 13.7% 13.7% 17.2%

Classroomabsencerate 42.2% 47.3% 30.7% 42.6% 48.8%

Classroomteachingtime(alsoknownasTimeonTask)

2h40min

2h19min

3h28min

2h37min

2h13min

Minimumknowledgeamongteachers 39.4% 35.2% 49.1% 32.9% 35.8%

Student‐teacherratio 32.0 37.1 20.8 40.8 35.9

StudentspertextbooksTextbooksperstudent

3.1 3.5 2.2 2.5 3.8

TeachingEquipmentavailability 95.0% 93.6% 98.2% 93.7% 93.5%

Infrastructureavailability 58.8% 58.5% 59.3% 93.7% 93.5%

Table2.ServiceDeliveryIndicatorsat‐a‐Glance:Health

All Public Private

RuralPublic

UrbanPublic

Caseload 9.02 8.67 10.37 8.47 10.3

Absencefromfacility 28% 29% 21% 28% 38%

DiagnosticAccuracy 72% 74% 75% 73% 79%

AdherencetoclinicalGuidelines 44% 43% 48% 42% 52%

Managementofmaternal/neonatalcomplications

45% 44% 46% 43% 49%

Drugavailability(all) 54% 52% 62% 53% 49%

Drugavailability(children) 70% 69% 75% 71% 57%

Drugavailability(mothers) 44% 41% 54% 41% 44%

Equipmentavailability 78% 77% 80% 76% 81%

Infrastructureavailability 47% 39% 75% 37% 59%

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INTRODUCTION

1. Todate,thereisnorobust,standardizedsetofindicatorstomeasurethequalityofservicesasexperiencedbythecitizeninAfrica.Existingindicatorstendtobefragmentedandfocuseitheron final outcomes or inputs, rather than on the underlying systems that help generate theoutcomes or make use of the inputs. In fact, no set of indicators is available for measuringconstraintsassociatedwithservicedeliveryandthebehavioroffrontlineproviders,bothofwhichhaveadirectimpactonthequalityofservicescitizensareabletoaccess.Withoutconsistentandaccurate information on the quality of services, it is difficult for citizens or politicians (theprincipal) to assess how service providers (the agent) are performing and to take correctiveaction.2. The Service Delivery Indicators (SDI) provide a set of metrics to benchmark theperformanceofschoolsandhealthclinicsinAfrica.TheIndicatorscanbeusedtotrackprogresswithinandacrosscountriesovertime,andaimtoenhanceactivemonitoringofservicedeliverytoincreasepublicaccountabilityandgoodgovernance.Ultimately, thegoalof thiseffort is tohelppolicymakers, citizens, serviceproviders,donors,andotherstakeholdersenhance thequalityofservicesandimprovedevelopmentoutcomes.3. The perspective adopted by the Indicators is that of citizens accessing a service. TheIndicators can thus be viewed as a service delivery report card on education and health care.However, insteadofusingcitizens’perceptions toassessperformance, theIndicatorsassembleobjective and quantitative information from a survey of frontline service delivery units, usingmodules from the Public Expenditure Tracking Survey (PETS), Quantitative Service DeliverySurvey(QSDS),StaffAbsenceSurvey(SAS),aswellashealthfacilitysurveyssuchastheServiceAvailabilityandReadinessAssessment(SARA).4. Theliteraturepointstotheimportanceofthefunctioningofhealthfacilities,andmoregenerally,thequalityofservicedelivery.4Nursesanddoctorsareaninvaluableresourceindeterminingthequalityofhealthservices.Whileseeminglyobvious,theliteraturehasnotalwaysmadethelinksbetweensystemsinvestmentsandtheperformanceofproviders,arguablytheultimatetestoftheeffectivenessofinvestmentsinsystems.5Theservicedeliveryliteratureis,however,clearthat,conditionalonprovidersbeingappropriatelyskilledandexertingthenecessaryeffort,increasedresourceflowsforhealthcanindeedhavebeneficialeducationandhealthoutcomes(seeBox1).65. ThisreportpresentsthefindingsfromtheimplementationofthefirstServiceDeliveryIndicator(SDI)surveyinKenya.AuniquefeatureoftheSDIsurveysisthatitlooksattheproductionofhealthservicesatthefrontline.Theproductionofhealthservicesrequiresthreedimensionsofservicedelivery:(i)theavailabilityofkeyinputssuchasdrugs,equipmentand4SpenceandLewis(2009).5Swansonetal.(2012).6SpenceandLewis(2009).

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infrastructure;(ii)providerswhoareskilled;and(iii)providerswhoexertthenecessaryeffortinapplyingtheirknowledgeandskills.Successfulservicedeliveryrequiresthatalltheseelementsneedtobepresentinthesamefacilityandatthesametime.Whilemanydatasourcesprovideinformationontheaverageavailabilityoftheseelementsacrossthehealthsector,theSDIsurveysallowfortheassessmentofhowtheseelementscometogethertoproducequalityhealthservicesinthesameplaceatthesametime.6. Thispaperisstructuredasfollows:Section2outlinestheanalyticalunderpinningsoftheindicatorsandhowtheyarecategorized.Italsoincludesadetaileddescriptionoftheindicatorsthemselves.Section3presentsthemethodologyoftheKenyaSDIeducationandhealthsurveys.Theresultsarepresentedandanalyzedinsection4andSection5.The report concludes with a summary of the overall findings and some implications for Kenya.

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ANALYTICALUNDERPINNINGS

ServiceDeliveryOutcomesandPerspectiveoftheIndicators7. Servicedeliveryoutcomesaredeterminedbytherelationshipsofaccountabilitybetweenpolicymakers,serviceproviders,andcitizens(Figure1).Healthandeducationoutcomesaretheresultoftheinteractionbetweenvariousactorsinthemulti‐stepservicedeliverysystem,anddependonthecharacteristicsandbehaviorofindividualsandhouseholds.Whiledeliveryofqualityhealthcareandeducationiscontingentforemostonwhathappensinclinicsandinclassrooms,acombinationofseveralbasicelementshavetobepresentinorderforqualityservicestobeaccessibleandproducedbyhealthpersonnelandteachersatthefrontline,whichdependontheoverallservicedeliverysystemandsupplychain.Adequatefinancing,infrastructure,humanresources,material,andequipmentneedtobemadeavailable,whiletheinstitutionsandgovernancestructureprovideincentivesfortheserviceproviderstoperform.Figure1.Relationshipsofaccountabilitybetweencitizens,serviceproviders,andpolicymakers

IndicatorCategoriesandtheSelectionCriteria8. Thereareahostofdatasetsavailableinbotheducationandhealth.Toalargeextent,thesedatasetsmeasureinputsandoutcomes/outputsintheservicedeliveryprocess,mostlyfromahouseholdperspective.Whileprovidingawealthofinformation,existingdatasources(likeDHS/LSMS/WMS)coveronlyasub‐sampleofcountriesandare,inmanycases,outdated.(Forinstance,therehavebeenfivestandardorinterimDHSsurveyscompletedinAfricasince2007).WethereforeproposethatallthedatarequiredfortheServiceDeliveryIndicatorsbecollectedthroughonestandardinstrumentadministeredinallcountries.9. Giventhequantitativeandmicrofocus,wehaveessentiallytwooptionsforcollectingthedatanecessaryfortheIndicators.Wecouldeithertakebeneficiariesorserviceprovidersastheunitofobservation.Wearguethatthemostcost‐effectiveoptionistofocusonserviceproviders.

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Obviously,thischoicewill,tosomeextent,restrictwhattypeofdatawecancollectandwhatindicatorswecancreate.

10. Ourproposedchoiceofindicatorstakesitsstartingpointfromtherecentliteratureontheeconomicsofeducationandhealth.Overall,thisliteraturestressestheimportanceofproviderbehaviorandcompetenceinthedeliveryofhealthandeducationservices.Conditionalonserviceprovidersexertingeffort,thereisalsosomeevidencethattheprovisionofphysicalresourcesandinfrastructure–especiallyinhealth–hasimportanteffectsonthequalityofservicedelivery.711. Thesomewhatweakrelationshipbetweenresourcesandoutcomesdocumentedintheliteraturehasbeenassociatedwithdeficienciesintheincentivestructureofschoolandhealthsystems.Indeed,mostservicedeliverysystemsindevelopingcountriespresentfrontlineproviderswithasetofincentivesthatnegatetheimpactofpureresource‐basedpolicies.Therefore,whileresourcesaloneappeartohavealimitedimpactonthequalityofeducationandhealthindevelopingcountries,8itispossibleinputsarecomplementarytochangesinincentives

7Foranoverview,seeHanushek(2003).CaseandDeaton(1999)show,usinganaturalexperimentinSouthAfrica,thatincreasesinschoolresources(asmeasuredbythestudent‐teacherratio)raisesacademicachievementamongblackstudents.Duflo(2001)findsthataschoolconstructionpolicyinIndonesiawaseffectiveinincreasingthequantityofeducation.Banerjeeetal(2000)find,usingarandomizedevaluationinIndia,thatprovisionofadditionalteachersinnonformaleducationcentersincreasesschoolparticipationofgirls.However,aseriesofrandomizedevaluationsinKenyaindicatethattheonlyeffectoftextbooksonoutcomeswasamongthebetterstudents(GlewweandKremer,2006;Glewwe,KremerandMoulin,2002).8Morerecentevidencefromnaturalexperimentsandrandomizedevaluationsalsoindicatesomepotentialpositiveeffectofschoolresourcesonoutcomes,butnotuniformlypositive(Duflo2001;GlewweandKremer2006).

Box1.Servicedeliveryproductionfunction

Consideraservicedeliveryproductionfunction,f,whichmapsphysicalinputs,x,theeffortputinbytheserviceprovidere,aswellashis/hertype(orknowledge),θ,todeliverqualityservicesintoindividualleveloutcomes,y.Theeffortvariableecouldbethoughtofasmultidimensionalandthusincludeeffort(broadlydefined)ofotheractorsintheservicedeliverysystem.Wecanthinkoftypeasthecharacteristic(knowledge)oftheindividualswhoselectintospecifictask.Ofcourse,asnotedabove,outcomesofthisproductionprocessarenotjustaffectedbytheservicedeliveryunit,butalsobytheactionsandbehaviorsofhouseholds,whichwedenotebyε .Wecanthereforewrite

y=f(x,e,θ)+ε . (1)Toassessthequalityofservicesprovided,oneshouldideallymeasuref(x,e,θ).Ofcourse,itisnotoriouslydifficulttomeasurealltheargumentsthatentertheproduction,andwouldinvolveahugedatacollectioneffort.Amorefeasibleapproachisthereforetofocusinsteadonproxiesoftheargumentswhich,toafirst‐orderapproximation,havethelargesteffects.

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andsocouplingimprovementsinbothmayhavelargeandsignificantimpacts(seeHanushek,2007).AsnotedbyDuflo,Dupas,andKremer(2009),thefactthatbudgetshavenotkeptpacewithenrollment,leadingtolargestudent‐teacherratios,overstretchedphysicalinfrastructure,andinsufficientnumberoftextbooks,etc.,isproblematic.However,simplyincreasingthelevelofresourcesmightnotaddressthequalitydeficitineducationandhealthwithoutalsotakingproviders’incentivesintoaccount.12. Weproposethreesetsofindicators:Thefirstattemptstomeasureavailabilityofkeyinfrastructureandinputsatthefrontlineserviceproviderlevel.Thesecondattemptstomeasureeffortandknowledgeofserviceprovidersatthefrontlinelevel.Thethirdattemptstoproxyforeffort,broadlydefined,higherupintheservicedeliverychain.ProvidingcountrieswithdetailedandcomparabledataontheseimportantdimensionsofservicedeliveryisoneofthemaininnovationsoftheServiceDeliveryIndicators.213. Inaddition,wewantedtoselectindicatorsthatare(i)quantitative(toavoidproblemsofperceptionbiasesthatlimitbothcross‐countryandlongitudinalcomparisons)3,(ii)ordinalinnature(toallowwithinandcross‐countrycomparisons);(iii)robust(inthesensethatthemethodologyusedtoconstructtheindicatorscanbeverifiedandreplicated);(iv)actionable;and(v)costeffective.Table3.Indicatorcategoriesandindicators

Education HealthProviderEffort

SchoolabsencerateClassroomabsencerateTeachingtime

AbsencerateCaseloadperprovider

ProviderKnowledgeandAbilityKnowledgeinmath,English,Pedagogy Diagnosticaccuracy

AdherencetoclinicalguidelinesManagementofmaternalandneonatalcomplications

InputsInfrastructureavailabilityTeachingequipmentavailabilityTextbooksperteacherPupilsperteacher

DrugavailabilityMedicalequipmentavailabilityInfrastructureavailability

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IMPLEMENTATION

Education14. TheIndicatorsdrawinformationfromastratifiedrandomsampleof239publicand67privateschoolsandprovidearepresentativesnapshotofthelearningenvironmentinbothpublicandprivateschools.ThedetailsonthesamplingprocedureareinANNEXA.TheeducationServiceDeliveryIndicatorsinKenyawereimplementedaspartofthedialoguewiththeGovernmentofKenyaonimprovingpublicexpendituremanagementandspendingforresults.Asapartofthisprocess,theWorldBankandotherpartnerssupportedtheGovernmentofKenya’seffortstoundertakeaneducationsectorPublicExpenditureTrackingandServiceDeliverySurvey.AvalidationprocesstookplaceinKenyathatinvolvedconsultationswithGovernmentonsurveydesignandprocess,pre‐testingandadaptationofsurveyinstruments.Afterconsultations,thesampleforKenyawasbroadenedtoprovideinformationonthreelevels:(i)publicandprivateschools,(ii)urbanandruralschoolsand(iii)casestudiesatthecountylevel.SurveytrainingandfieldworktookplacebetweenMayandJuly2012.ThesurveywasimplementedbyKimetrica,withsupportandsupervisionbytheWorldBank.15. Table1providesdetailsofthesamplefortheServiceDeliveryIndicators.Intotal,306primaryschools,ofwhich78percent,or239schools,werepublicschoolsandtheremaining22percenteitherprivatefor‐profitorprivatenot‐for‐profitschools.Thesurveyassessedtheknowledgeof1,679primaryschoolteachers,surveyed2960teachersforanabsenteeismstudyandobserved306grade4lessons.Inaddition,learningoutcomesweremeasuredforalmost3000gradefourstudents.Table4.EducationSDIsampleinKenya

VariableSample

WeightedDistributionTotal

ShareofTotal

Ownership 306

Public

Private

Location

Rural 207

Urban 99

Urbanpublic 61

Ruralpublic 173

Teachers 1,679

Pupils 2,953

Notes:a.Differentweightswereappliedwheretheunitofanalysiswasfacilitiesandwhereunitofanalysiswashealthproviders.

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Health

16. SurveyimplementationwasprecededbyextensiveconsultationwithGovernmentandkeystakeholdersonsurveydesign,sampling,andtheadaptationofsurveyinstruments.Pre‐testingofthesurveyinstruments,enumeratortrainingandfieldworktookplacebetweenSeptemberandDecember2012.ThesurveywasimplementedbytheKenyaInstituteofPublicPolicyResearchandAnalysis(KIPPRA)withsupportbytheWorldBankandtheUSAID‐fundedHealthPolicyProject.TheWorldBank’sServiceDeliveryIndicators(SDI)Teamprovidedqualityassuranceandoversight.17. InKenya,asinmosthealthsystems,asignificantmajorityofpeopleencounterwiththehealthservicesathealthposts(alsocalleddispensaries),healthcentersandthefirstlevelhospitals.Inthe2012/13SDIsurvey,informationwascollectedfrom294suchfacilitiesand1,859healthproviders(seeTable5).Theresultsprovidearepresentativeassessmentofthequalityofservicedeliveryandtheenvironmentwithinwhichtheseservicesaredeliveredinruralandurbanlocations,inpublicandprivate(non‐profit)healthfacilities.Theprivate(non‐profitfacilities)includelargelyfacilitiesownedbyfaith‐basedorganizationandalsoincludessomenon‐governmentfacilities.

18. Thesurveyusedamulti‐stage,clustersamplingstrategywhichallowedfordisaggregationbygeographiclocation(ruralandurban);byprovidertype(publicandprivatenon‐profit)andfacilitytype(dispensaries/healthposts,healthcentersandfirstlevelhospitals)(seeTable5).9ANNEXAprovidesdetailsofthemethodologyandsamplefortheKenyaServiceDeliveryIndicatorssurvey.ThemodulesofthesurveyinstrumentareshowninTable29.

9UsingtheKenyadesignation,levels2,3and4wereincludedinthesample(Error!Referencesourcenotfound.inANNEXA).

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Table5.HealthSDIsampleinKenya

VariableSample Weighted

DistributionTotal ShareofTotal

Facilities 294 100% 100%

Healthposts(dispensaries) 102 35% 79%

Healthcenters` 147 50% 15%

Hospitals(firstlevel) 45 34% 6%

Ownership 292b

Public 134 46% 79%

Private(non‐profit) 158 54% 21%

Location 292b

Rural 206 71% 85%

Urban 86 29% 15%

Urbanpublic 46 34% 9%

Ruralpublic 88 34% 70%

Healthcareworkers 1,859 100% 100%

Nursesandmidwives 1,016 55% 61%

Clinicalofficers 265 14% 10%

Doctors 47 3% 2%

Paraprofessionals 531 29% 27%

Notes:a.Differentweightswereappliedwheretheunitofanalysiswasfacilitiesandwhereunitofanalysiswashealthproviders.b.Thetotalsforlocationandownershipsumto292astheyexcludetworefusals.

SurveyInstrumentsandSurveyImplementation

19. Thesurveyusedasector‐specificquestionnairewithseveralmodules(seeTable3),allofwhichwereadministeredatthefacilitylevel.ThequestionnairesbuiltonprevioussimilarquestionnairesbasedoninternationalgoodpracticeforPETS,QSDS,SASandobservationalsurveys.Apre‐testoftheinstrumentswasdonebythetechnicalteam,incollaborationwiththein‐countryresearchpartners,intheearlypartof2010.ThequestionnairesweretranslatedintoSwahiliforTanzania.

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Table6.Linkingthesurveyinstrumentandindicators

SampleQuestionnaire

ModulesIndicators

Education

Nationallyrepresentative,disaggregatedbyrural/urban.306publicandprivate(for‐andnon‐profit)primaryschools.

Schoolinformation

INPUTS‐Infrastructureavailability‐Teachingequipmentavailability‐Textbooksperteacher‐PupilsperteacherPROVIDEREFFORT‐Schoolabsencerate‐Classroomabsencerate‐TeachingtimePROVIDERABILITY‐Knowledgeinmath,English,Pedagogy

2,960teachersTeacherinformation(includingattendance)

306grade4classroomsClassroomobservation

1,669teacherassessments(maths,Englishandpedagocicalskills)

Teacherassessment

Health

Nationallyrepresentative,disaggregatedbyrural/urban.294publicandprivate(non‐profit)facilities.

Healthfacilityinformation

INPUTS‐Infrastructureavailability‐Medicalequipmentavailability‐DrugavailabilityPROVIDEREFFORT‐Absencerate‐CaseloadperproviderPROVIDERABILITY‐Diagnosticaccuracy‐Adherencetoclinicalguidelines‐Managementofmaternalandneonatalcomplications

1,859healthproviders(nurses,clinicalofficers,doctorsetc.)

Healthproviderinformation(includingattendance)

Assessmentsof1,859healthprovidersAssessmentofhealthproviderknowledgeandability

Box2.ServiceDeliveryIndicatorsInitiativeTheServiceDeliveryIndicatorsinitiativeisapartnershipofWorldBank,theAfricanEconomicResearchConsortium(AERC)andAfricanDevelopmentBanktodevelopandinstitutionalizethecollectionofasetofindicatorsthatwouldgaugethequalityofservicedeliverywithinandacrosscountriesandovertime.TheultimategoalistosharplyincreaseaccountabilityforservicedeliveryacrossAfrica,byofferingimportantadvocacytoolforcitizens,governments,anddonorsalike;towardtheendofachievingrapidimprovementsintheresponsivenessandeffectivenessofservicedelivery.MoreinformationontheSDIsurveyinstrumentsanddata,andmoregenerallyontheSDIinitiativecanbefoundat:www.SDIndicators.organdwww.worldbank.org/sdi,[email protected].

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RESULTS:Education

Teachers20. Theindicatorsrelatingtoteachereffortandteacherknowledge;Absencefromschool,Absencefromclass,Minimumknowledge,andTimespentteaching,andthedifferencesinoutcomesbetweenpublicandprivate,andurbanandruralschools,respectively,arepresentedinTable7.Inthefollowing,wediscusstheindicatorsrelatedto teacher effort (Absencefrom school,Absencefrom classroom,and Timespent teaching) first.Thereafter follows adiscussion aboutthe indicator related toteacherabilityorknowledge(Minimumknowledge).

AbsencefromSchool21. Tomeasureabsence, ineachschool, tenteacherswererandomlyselected fromthelistofallteachersduring thefirstvisittotheschool.Thewhereaboutsofthesetenteacherswasthenverifiedinasecondunannouncedvisit.10Absencefromschoolisdefinedastheshare(ofamaximumof10teachers)whocouldnotbefoundontheschoolpremisesduringtheunannouncedvisit.22. AsevidentfromTable7,absencefromschoolisrelativelylowanduniformacrossprivateandpublicandurbanandruralschools.Thereissomevariationacrossschools,however,asillustratedinFigure2.While70percentoftheschoolshaveanabsence rate between 0‐20%, 20percent have an absence rate between 20‐40%,and10%anabsencerateabove40%.Table7.TeacherEffort

All Public Private Rural Urban

RuralPublic

UrbanPublic

Absencefromschool 15.5% 16.4% 13.7% 13.7% 17.2% ‐3.5% 15.5%

Absencefromclass 42.2% 47.3% 30.7% 42.6% 48.8% ‐6.1% 42.2%

Timespentteaching2h40min

2h19min

3h28min

2h38min

2h14min

24min 2h40min

Note:Weightedmeansusingsamplingweight.Results based on observations from 2,960 teachers in 306schools.Datacollapsed attheschoollevel.SeeTable34formoredetailonthedifferences in means between private and public (urbanandrural)schools.

23. Table33reportssimplecorrelationstoexplorehowteacherabsenteeismisrelatedtoteacherobservables.11Therearefewobservablecharacteristics thatcanaccountfordifferencesinabsenteeismfromtheschool.Onlyseniorityandwhethertheteacherisborninthesame

1010The majority of the surprise visits took place during the morning with roughly 70% of the enumerators arriving before 12am (the mode of arrival is between 9-10 am). The surprise visit lasted 45 minutes on average. As one would expect, absenteeism increases gradually throughout the school day.11The correlations are based on simple bivariate regressions of the absence indicators on each of the reported correlates and a constant.

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districtastheschoolhe/sheisworkinginhavesomepredictivepower;i.e.,moreseniorteachersandteachersborninthesamedistrictastheschoolissituatedinaresignificantlymorelikelytobeabsent.

AbsencefromClass24. Evenwheninschool,teachersmaynotnecessarilybefoundintheclassroomteaching.Totakeaccountofthis,wedefineanindicatorlabeledAbsencefromclass.Hereateacherismarkedasabsenteitheriftheyarenotontheschoolpremisesoriftheyarepresentontheschoolpremises,butnotfoundinsideaclassroom.1225. Comparingabsencefromschoolandabsencefromclass,itisobviousthatthemainleakageintermsofteachertimeactuallytakesplaceinsidetheschool.Whileabsenteeismfromschoolis16%,4in10teachersareabsentfromtheclassroomduringtheunannouncedvisit.Therearesmalldifferencesbetweenurbanandruralschoolswithrespecttoabsencefromclass.Thereare,however,largedifferencesinabsenteeismbetweenprivateandpublicschools.Apublicschoolteacheris17percentagepoints,oronethird,morelikelytobeabsentfromtheclassroomthanaprivateschoolteacher(Table7).26. Thereissignificantvariationacrossschools inAbsence fromtheclass:Outcomesontheindicatorrangefromallteachersbeingpresent intheclassroomtoall teachersbeingabsent(figure1).Specifically,foronethirdoftheschools,lessthan3teachers(outof10)areabsentfromtheclass,foronethird,between3and6teachers(outof10)areabsent,andfortheremainingthird,6ormoreteachers(outof10)arenotfoundintheclassroom.27. Table33, column2, shows the correlates ofAbsence from theclass. In sum,we findthatolder,maleteacherswithhighereducation,trainingandseniorityaresignificantlymorelikelytobeabsent.Absenteeismisalsomorelikelyamongteacherswho teachhigher grades,whoareborn in thesamedistrict as theschooltheyareworkinginandwhoareonpermanentcontracts.Toillustratetheeffects,amaleteacherwithapermanentcontractis27percentagepointsmorelikelytobeabsentfromtheclassroomcomparedtoafemaleteacherwithnopermanentcontract.28. AscanbegleanedfromTable32,columns2‐3,thisisalsotheprofileofpublicschoolteachers, while private school teachers tend to be younger, female, and have lesseducationandtraining.Theyarealsomorelikelytocomefromoutsidethedistrict.Onemightthereforeinferthatthecorrelationsbetweenteacherobservablesandabsenteeism are in fact driven bythedifference in the composition of the teacherstaffinprivateversuspublicschools.Thisdoesnotseemtobethecase,however.Restrictingthesampletopublicschoolsonlyresultsincoefficientsofthesamesignandroughlythesamemagnitude.

12A small number of teachers are found teaching outside, and these are marked as present for the purposes of the indicator.

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Figure2.DistributionsoftheIndicatorsAbsentfromschool,Absentfromclass,andtimespentteaching

Timespentteaching29. Thisindicatormeasurestheamountoftimeateacherspendsteachinginaschoolduringanormalday,whichonaverageis2hoursand40minutesinKenya(Table31).Thatis,teachersteachonlyabouthalfoftheschedule time(thescheduled timeforgradefourstudentsis5hoursand42minutesafterbreaktimes).Toshowhowwearriveatthisnumber,Table34reportssomeintermediateinputsusedinthecalculationoftheindicator.30. Webeginbyrecordingthescheduledtimeofateachingdayfromschoolrecords,i.e.,5hoursand42minutes inKenyaafterbreak times.Wethenmultiply thisnumberby theproportionof teachersabsentfrom classroom.The idea being that if 10teachersaresupposedtoteach5hoursand42minutesperday,but4ofthemareabsentfromeithertheschoolortheclassatanyonetime,thenscheduledteachingtimeisreducedto3hoursand19minutes(5hoursand42minutesx0.58).31. Evenwhenintheclass,however,teachersmaynotnecessarilybeteaching.Thepercentageofthelessonlosttonon‐teachingactivitiesismeasuredthroughobservation of a grade 4

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lesson.1314 As reported in Table34, roughly 82%of a typicallessonisdevotedtoteaching,theremaindertonon‐teachingactivities.532. To takeaccount of this,we thereforemultiply ourmeasure by theproportion ofatypicallessonthatisspentonteaching.Intheexample,theteachingtimeof3hoursand19minutesisthereforereducedfurtherto2hoursand40minutes(3hoursand19minutesx0.82).Again,thereislargevariationinthismeasurewithsomeschoolsteachingalmostasscheduledand10%oftheschoolsofferingnext tonoteaching. Ingeneral, roughlyone fifthoftheschoolsteach lessthananhour,onefifthbetween1and2hours,1fifthbetween2‐3hours,1fifthbetween3‐4hoursandtheremainderfourhoursormore(seeFigure2).33. Table34alsoshowsthatthereisalargedifferencebetweenpublicandprivateschools.While the scheduledtime teaching per day is similar across private andpublicschools,theactualtimespentteachingismorethanonehourlongerperdayinprivate schools.This isdespite the fact thatactual teaching inprivate schools isonlyabout60percentofthescheduledteachingtime.34. Table34alsoprovidesinformationonacomplementarymeasureofeffort–theshareofclassroomswithpupilsbutnoteacher;i.e.orphanedclassrooms.Thisismeasuredbyinspectingtheschoolpremises,countingthenumberofclassroomswithstudentsandrecordingwhetherateacherispresentintheclassroomornot.Theshareoforphanedclassrooms isthencalculatedbydividingthenumberofclassroomswithstudentsbutnoteacherbythetotalnumberofclassroomsthatcontainedstudents.35. In total, about30%of classroomswereorphaned (almost twice asmany inpublicthaninprivateschools).Thedifferencebetweenabsencefromclassroommeasuredattheteacherlevel(50%)andorphanedclassroomsmeasuredattheclassroomlevel(30%)islikelyexplainedbytheschooladjustingforteacherabsencebyeithercancellingclassesorlettingstudentswhoseteacherisabsentjoinotherclasses.36. Tosumup,teachersspendlessthanhalfofthescheduleddayactuallyteaching,andmostoftheleakageoccursontheschoolpremisesbyteacherswhoarepresent,butnotintheclass.

Shareofteacherswithminimumknowledge37. Theshareofteacherswithminimumcontentknowledgeiscalculatedonthebasisofacustom‐designedteachertestadministeredtothegrade4mathematicsandEnglishteacherofthe2011cohortand2012cohort.1313This is most likely an upper bound on the time devoted to teaching during a lesson, since presumably a teacher is more likely to teach when under direct observation (i.e. Hawthorne effects will bias the estimate upward).1414During the observation, enumerators first had to judge whether the teacher was teaching or not. If they judged the teacher to be teaching, they were supposed to indicate how much time the teacher spent on any of the following teaching activities: teacher interacts with all children as a group; teacher interacts with small group of children; teacher interacts with children one on one; teacher reads or lectures to the pupils; teacher supervises pupil(s) writing on the board; teacher leads kinesthetic group learning activity; teacher writing on blackboard; teacher listening to pupils recite/read; teacher waiting for pupils to complete task; teacher testing students in class; teacher maintaining discipline in class; teacher doing paperwork.

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38. Theobjectiveoftheteachertestistwo‐fold:toexaminewhetherteachershavethebasicreading,writingandarithmeticskillsthatlowerprimarystudentsneedtohaveinordertoprogressfurtherwiththeireducation.Thisisinterpretedastheminimumknowledgerequiredfortheteachertobeeffectiveandisthebasisforthe"ShareofTeacherswithminimumknowledgeindicator."39. Inaddition,thetestalsoexaminestheextenttowhichteachersdemonstratemasteryofsubjectcontentskillsthatareabovetheleveltheyareteachingatandmasteryofpedagogicskills.Outofcourtesy to teachers the testwasdesigned asamarkingexercise,inwhichteachershadtomarkandcorrectahypotheticalstudent's exam.TheEnglish testwasadministered toteachers teachingEnglish,orEnglish andother subjects, and themathematicstestwas administered to teacherteachingmathematics,ormathematicsandothersubjects.Thetestwasvalidated against theKenyanprimary curriculum aswell as12otherSub‐Saharancurricula.1540. Theminimumknowledge indicator iscalculatedasthepercentageofteacherswhoscoremore than 80% on the lower primary part of the English andmathematicstest. The test alsocontainsmore advanced questions inboth subjects aswell as apedagogysection.41. ContentknowledgeamongKenyanteachersislow.Infact,overall,only39%ofteachersscoremorethan80%onthetest(Table8).Whilethereisalargesignificantdifference(14%)betweenprivateandpublicschoolteachers,levelsofcontentknowledgearedisappointinglylowinbothsectors.42. Table8detailstheaveragescoreonthetestandshowsthesensitivityoftheminimumknowledgeindicatortodifferentcut‐offs(i.e.requiringascoreof100%,90%,and70%).Theresultsappear fairlysensitive tothechoiceofthreshold,withonly14%oftheteachersviewedashavingminimumknowledgewhentheminimumknowledgeindicatoris calculatedas thepercentageof teacherswho score morethan90%onthelowerprimarypartoftheEnglishandMathematics test,and66%oftheteachersviewedashavingminimumknowledgewhentheminimumknowledgeindicatoriscalculatedasthepercentageofteacherswhoscoreatleast70%onthetest.Theaveragescoreonallthreesectionsofthetest(includinglowerandupperprimarymaterial)was57%,theaveragescoreoncontentknowledgewas74%indicatingthatpedagogyamongteachersisespeciallyweak.43. Table36shedsfurtherlightonwhyminimumknowledgeissolow.Inparticular,thelowscoresontheEnglishsection‐‐only10%ofteachersareabovethe80%cut‐off‐‐accountfortheoveralllowscores,while75%ofthemathematicsteachersareabovethe80%cut‐off.Figure3graphsthedistributionsofthetestscores.Thereiswidevariation,andonecanseethatespeciallypedagogicalknowledgeislowamongteacherswiththemaximumscore,collapsedattheschoollevel,standingat60%.

15See “Teaching Standards and Curriculum Review“, prepared as background document for the SDI by David Johnson, Andrew Cunningham and Rachel Dowling.

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Table8.Teachertest

All Public PrivateUrbanPublic

RuralPublic

ShareofTeacherswithminimumknowledge 39.4% 35.2% 49.1% 32.9% 35.8%

Averagescoreontest

Averagescoreontest(English,Maths,Pedagogy)

57.2% 56.2% 59.6% 54.4% 56.7%

Averagescoreontest(EnglishandMaths) 74.1% 72.9% 76.4% 71.6% 73.3%

Differenceinthresholds

Minimumknowledge:100% 5.6% 5.9% 4.9% 5.7% 5.9%

Minimumknowledge:90% 13.6% 13.4% 14.0% 13.1% 13.5%

Minimumknowledge:80% 39.4% 35.2% 49.1% 32.9% 35.8%

Minimumknowledge:70% 65.7% 61.4% 75.6% 60.7% 61.6%Note:Weightedmeansusingsamplingweight.Resultsbasedonobservationsfrom2,960teachersin306schools.1,157teacherseitherteachEnglishorbothEnglishandMathematicsand1,174teacherswhoteacheitherMathematicsorbothEnglishandMathematics.Datacollapsedattheschoollevel.SeeTable35andTable36formoredetailedbreakdownanddifferencesinmeansbetweenprivateandpublic(urbanandrural)schools.

EnglishSection44. Table37presents theaverage scoreontheEnglishSectionofthetest,aswellasadetailed analysis ofparticular questions. The average scoreon theEnglish sectionwas 65%correctanswersindicatingthat teachersonly masterabout2/3 of thelowerprimarycurriculum.Nevertheless, thisgives aslightlymorepositivepicturethan the "Minimumknowledge indicator", calculated as share of teachers scoringabove80%,whichmeasures10%overall.45. Teachers scored an average over 90% on the grammar assessment,which askedthemto complete sentences with the correct conjunction, verb (active or passivevoice anddifferent tenses) or preposition. Four alternatives including the correctoneweregivenforeachsentence.Despitethehighscores,thereweresomegapsthough.Forexample,30%ofteacherswerenotabletocorrectthefollowingsentence “Ifyoutidyupyourroom,youwon’tgetcandy.”,eventhough thecorrectalternative(Unless)wasgiven(recallthatteacherswereaskedtomarkahypotheticalstudent’sexam).

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Figure3.Distributionsoftheteachertestscores

46. Teachersscoredsomewhatlower(70%)onaClozeexercise,whichassessesvocabularyandtextcomprehension.Theexerciseconsistedofashortstorywithcertainwordsremoved,andtheteachershadtofillthegapsinameaningfulway.Again,someweaknessesemerged.Whileteacherswereabletoconfirmthatstudentshadansweredcorrectly,theystruggledtocorrectwronganswersorcomplete sentences that the student had left blank. For example, 60%ofteacherscouldnotcorrectthesentence“Iwantnotgotoschool.”47. It is noticeable that private school teachers outperform public school teachers oneverysectionofthetest,however,thedifferencesareverysmall(about2‐3%)whencompared to the"Share of MinimumKnowledgeIndicator",where the differencestandsat14%.

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Table9.EnglishSection

All Public PrivateUrbanPublic

RuralPublic

FractioncorrectonEnglishsection 64.6% 63.7% 66.6% 63.4% 63.8%

Fractioncorrectongrammartask 92.9% 92.2% 94.6% 92.6% 92.1%

FractioncorrectonClozetask 68.6% 67.6% 70.9% 69.3% 67.0%

Fractioncorrectoncompositiontask 50.9% 50.0% 53.0% 48.5% 50.5%

MathematicsSection48. Table36andTable38presenttheaveragescoreontheMathematicsSectionofthetest,aswellasadetailedanalysisofparticularquestions.TheaveragescoreontheMathematics sectionwas 80% correct answers and thedifference between scoresonthelowerandupperprimarycurriculumwassmall.Again,privateschoolteachersoutperformpublicschoolteachers,bothoverall(asignificantdifferenceof3%overall,Table35)andonmanysingleindividualquestion.Thedifference inperformance issmall,however.Teachers inrural schools tend toperformbetterthanteachersinurbanschools,althoughmostdifferencesaresmall.49. Lookingatthedetailsof thetest(Table10),between12‐14percentofteacherscannotmaster fairly simple tasks (all partof thegrade four students’ curriculum),suchassubtractingdoubledigitnumbers.Formorecomplicatedtasks,alargerfractionofmathematicsteachersfail.Forexample,everyotherteachercannotcomparefractionswithdifferentdenominators.

Table10.MathematicsSection(selectedexamples)

All Public PrivateUrbanPublic

RuralPublic

FractioncorrectonMath 80.6% 79.7% 82.7% 77.8% 80.3%

Addingdoubledigitnumbers 97.2% 97.1% 97.3% 95.4% 97.6%

Subtractingdoubledigits 88.0% 87.0% 90.2% 84.6% 87.7%

Addingtripledigitnumbers 87.5% 87.5% 87.5% 86.5% 87.7%

Multiplyingtwodigitnumbers 86.8% 86.5% 87.6% 85.3% 86.9%

Addingdecimals 76.6% 72.5% 85.7% 72.2% 72.6%

Comparingfractions 47.9% 49.6% 44.1% 41.7% 52.0%

Time(readingaclock) 76.9% 76.2% 78.3% 71.6% 77.7%

InterpretingaVennDiagram 72.8% 72.0% 74.4% 69.6% 72.8%

InterpretingDataonaGraph 66.7% 65.1% 70.3% 62.9% 65.7%

Squareroot(noremainder) 87.8% 85.9% 91.8% 82.9% 86.9%

Subtractionofdecimalnumbers 82.1% 78.9% 89.9% 73.0% 80.4%

DivisionofFractions 69.0% 65.5% 76.7% 57.7% 67.6%

OneVariableAlgebra 72.3% 70.6% 76.3% 65.2% 72.2%

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PedagogySection50. Theoverallscoreonthepedagogysectionwas36%withlittledifferencebetweenbasicandmoreadvancedquestions(Table11).Thatis,onaverage,teachersonlymanaged about one‐third of the tasks in the pedagogic test. Pedagogical skills, ormoreaccurately lackofskills,appeartobesimilar inpublicandprivateschools,aswellasschoolslocatedinurbanandruralareas.51. Thepedagogytestconsistedofthreesectionsdesignedtocapturealltheskillsteacherswouldroutinelybeaskedtoapplywhenteaching.Thefirstsectionaskedteacherstopreparealessonplanaboutroadaccidents inKenyabasedonasimpleinformation‐giving texttheyhadread.Theaveragescoreonthistaskwas40%.Thesecond taskasked teachers toassesschildren’swritingonthebasisoftwosampleletters(writtenbyKenyangrade4children).Theaveragescoreonthistaskwas34%.The final taskasked teachers to inspect test scoresof10children, aggregatethemandmakesomestatementsaboutpatternsoflearning.Thistaskreceived thelowestscoreat29%.52. Thelowscoresonthepedagogysectioncombinedwiththeperformanceonthecurriculumcontent imply that teachers know little more than their students andthatthelittletheyknow,theycannotteachadequately.

Table11.PedagogySection

All Public Private UrbanPublic

RuralPublic

FractioncorrectonPedagogySection 35.9% 35.1% 37.8% 33.6% 35.5%

FractioncorrectonbasicPedagogySection

37.0% 36.0% 39.3% 34.0% 36.6%

FractioncorrectonadvancedPedagogySection

35.1% 34.4% 36.7% 33.4% 34.7%

Preparingalessonplan 40.4% 40.0% 41.3% 39.4% 40.2%

Assessingchildren'sabilities 33.8% 32.5% 36.7% 31.3% 32.9%

Evaluatingstudents'progress 29.4% 28.4% 31.6% 24.3% 29.7%

Correlatesofteachereffort53. Table40presentscorrelatesbetweenteacherknowledgeandobservables.Incontrast toteachereffort, therelationshipbetweenteacherknowledgeandteachercharacteristicsisweakeranddoesnotalwaysgointhesamedirectiononallpartsofthetest.Nevertheless,similar,andfairlysensible,patternsemerge.54. Teacherswho are female,youngerand less experiencedon short‐termcontractsscorebetteronthetest.Asonewouldexpect,teacherswhoteachhighergradesandhavemore

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completededucationscorebetter.Strikingly,thereisnosignificantrelationshipbetweenteachertrainingandseniorityandperformanceonthetest.

InputsatSchool55. TheindicatorsAvailabilityofteachingresources,Functioningschoolinfrastructure,Student‐teacherratio,andStudentspertextbookareallconstructedusingdatacollectedthroughvisualinspectionsofagrade4classroomandtheschoolpremisesineachprimaryschool.Belowwediscusseachindicatorinsomemoredetail.Table12summarizesthefindings.

Availabilityofteachingresources56. Ofthefourindicators,Minimumteachingresourcesappearslessofconstraint.Minimumteachingresourcesisameasurefrom0‐1capturing(a)whetheragrade4classroom has afunctioning blackboard and chalk,(b) the share of studentswithpens,and(c)theshareofstudentswithnotebooks,givenequalweighttoeachofthethreecomponents. Specifically, intheclassroom, thesurveyor coded iftherewasafunctioningblackboardintheclassroom,measuredaswhetheratextwrittenontheblackboardcouldbereadatthefrontandbackoftheclassroom,andwhethertherewaschalkavailabletowriteontheblackboard.Ifthatwasthe case,theschoolreceivedascore1onthissub‐indicator. Thesurveyor thencounted thenumberofstudentswithpencilsandnotebooks,respectively,andbydividingeachcountbythenumber of studentsin the classroom one can then estimate the share of studentswithpencilsandtheshareofstudentswithnotebooks.Minimumteachingresourcesisasimpleaverageofthesethreesub‐indicators.57. As reported in Table12, themean outcome for each sub‐indicator is high in bothpublicandprivateschool,andthereislittlevariation(seefigure3).Someshortfallsappearthough:15%ofpublicschoolsdonothaveafunctioningblackboard.Privateschoolshavebetteraccesstoteachingresourcescomparedtopublicschools,butthedifferencesacrossthesub‐indicatorsaresmallinmagnitude.Thus,overall,lackofteaching equipment does not appear tobeabinding constraint forproviding highqualityteachinginmostschools.

Functioningschoolinfrastructure58. The indicatorFunctioning school infrastructure points to amore problematic area.Theindicator isdefinedas theproportion ofschoolswhichhad functioning toiletsandsufficientlighttoreadtheblackboardatthebackoftheclassroom.Whetherthetoiletswerefunctioning(operationalizedasbeingclean,private,andaccessible)wasverifiedbythesurveyors.Tocheckwhetherthelightintheclassroomisofminimumstandard,thesurveyorplacedaprintoutontheboardandcheckedwhetheritwaspossibletoreadtheprintoutfromthebackoftheclassroom.59. Table12reportsthemeansforeachsub‐indicator.Allschools(withtheexceptionofone)haveatoiletavailable,andthetoiletsarebothaccessibleandprivateinalmostallcases.Cleanliness isanissue,however.Lessthanthreequarteroftoiletsarejudgedtobeclean.Itinterestingtonotethatthereislittlecorrelationbetweenthetwosub‐indicators.Thatis,theschoolswithsufficientlighttoreadtheblackboardatthebackoftheclassroomarejustaslikely

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tohavefunctioningtoiletsastheschoolswherethelightintheclassroomwasdeemedinsufficient.

Table12.AttheSchool,auxiliaryinformation

All Public Private Rural Urban

Availabilityofteachingresources

Shareofstudentswithpencils 97.9% 97.2% 99.2% 97.7% 97.1%

Shareofstudentwithpaper 98.2% 97.5% 99.8% 99.9% 96.7%

Haveblackboard 99.0% 98.5% 100.0% 100.0% 98.0%

Chalk 93.0% 91.6% 96.0% 90.7% 91.9%

Sufficientcontrasttoreadboard 95.1% 93.7% 98.1% 90.2% 94.8%

Functioningschoolinfrastructure

Visibilityjudgedbyenumerator 86.2% 85.5% 87.6% 84.8% 85.8%

Toiletclean 73.6% 75.3% 69.8% 74.2% 75.6%

Toiletprivate 95.3% 93.2% 100.0% 96.4% 92.3%

Toiletaccessible 97.9% 96.9% 100.% 96.6% 97.0%

Student‐teacherratio

Pupilsperteacher 30.2 34.9 19.7 34.6 35.1

Textbooksperstudent

Ratioofstud.withtextbook(English)

3.5 4.1 2.2 2.8 4.4

Ratioofstud.withtextbook(Math) 2.6 2.8 2.3 2.3 3.0

Studentspertextbook60. Table12alsoreportsstudentspertextbookbrokendownbysubjectarea(EnglishandMathematics).Overall,eachmathematicsandEnglishtextbookneedstobesharedby2.6and3.5students,respectively.Inpublicschools,thereare2.8and4.1studentspermathematicsandEnglishtextbook,whileinprivateschools,about2studentsshareeachtextbook.Thereisalsoasignificantdifferencebetweenschoolsinurbanareas(2.5studentspertextbook)andruralareas(3.8studentspertextbook).61. Figure4showsthatthereislargevariationintheindicator.Inonly10%oftheschools,studentsdonothavetosharetextbooks.Attheotherextreme,lessthanoneinfivestudentshasatextbook(roughly5%ofschools).

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Figure4.DistributionsoftheIndicatorsMinimumteachingresources,Studentspertextbooks,Student‐teacherratio

Student‐teacherratio62. Theaveragestudent‐teacherratiosstandat34,whichisbelowtheKenyantargetof40studentsperclassroom.63. Therearelargeandsignificantdifferencesbetweenprivateandpublicschools,withpublicschoolclassesalmosttwiceaslarge(at37)thanprivateschoolclasses(at21).Crowdingisalsomoresevereinurbanschoolswithaverageclasssizesof41ascomparedtoruralschoolswith36studentsperteacher.64. Importantly,thereislargevariationinthestudent‐teacherratioacrossKenya,withoneteacherhavingtoteach50studentsormorein20%oftheschools(seeFigure4).

Correlationsbetweenteachereffortandinfrastructureandresources65. Onemightexpectthatbetter infrastructurewouldbeassociatedwithmoreteachereffort–at leastpoorquality infrastructure isoftennamedby teachersasareasonforlowmotivation.LookingattheSDIdata,however,thereislittleevidencethatschoolresourcesarecorrelatedwithteachereffort.ExaminingthecorrelationsbetweenAbsencefromschoolandAbsencefromclassroomandthevariousinfrastructureindicators,noconsistentpictureemerges.Whileabsence

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isnegativelycorrelatedwithminimumteachingequipmentandpupilsperclassroom,itispositivelycorrelatedwithminimuminfrastructureandtextbooksperstudent.LookingatTimespentteaching,thecorrelationsarereversed.Insum,theredoesnotappear tobeaclearrelationship between thephysical resources at theschool andteachereffort.

AssessmentofStudentLearning66. It is instructive to think of the Service Delivery Indicators as measuringkeyinputs,withafocusonwhat teachersdoandknow, inaneducationproduction function.Theseinputsareactionableandtheyarecollectedusingobjectiveandobservationalmethodsattheschool level.Theoutcomeinsuchaneducationproductionfunctionisstudentlearningachievement.Whilelearningoutcomescapturebothschool‐specificinputs(forinstancethequalityandeffortexertedbytheteachers)andvarious child (for instance innate ability) andhousehold (for instance thedemandforeducation) specific factors,andthusprovide,atbest,reducedformevidenceonserviceprovision,itisastillanimportantmeasuretoidentifygapsandtotrackprogressinthesector.Moreover,whiletheServiceDeliveryIndicatorsmeasureinputs‐‐andlearningoutcomesarenotpartoftheIndicators‐‐inthefinalinstanceweshouldbeinterestedininputsnotinandofthemselves,butonlyinasfarastheydelivertheoutcomeswecareabout.Therefore,aspartofthecollectionoftheServiceDeliveryIndicatorsinKenya,learningoutcomesweremeasuredforgrade4students.Thissectionreportsonthefindings.67. Theobjectiveofthestudentassessmentwastoassessbasicreading,writing,andarithmeticskills,the“threeRs”.Thetestwasdesignedbyexpertsininternationalpedagogyandbasedonareviewofprimarycurriculummaterialsfrom13Africancountries,includingKenya16ThestudentassessmentalsomeasurednonverbalreasoningskillsonthebasisofRaven’smatrices,astandardIQmeasurethatisdesignedtobevalidacrossdifferentcultures.Thismeasurecomplementsthestudent test scores in English andMaths and can be used as aroughmeasure tocontrolforinnatestudentabilitywhencomparingoutcomesacrossdifferentschools.Thus,thestudentassessmentconsistedofthreeparts:Mathematics,English,andnon‐verbalreasoning(NVR).68. Thetest,usingmaterialuptothegradethreelevel,wasadministeredtogradefourstudents.Thereasonforthechoiceofgradefourstudentsisthreefold.First,thereisscantinformationonachievementinlowergrades.SACMEQ,forexample,testsstudentsingrades6.Uwezoisarecentinitiativethataimstoprovideinformationonstudents’ learning irrespectiveof whether they are enrolled in school or not andtestsall childrenunder theageof16ongrade2material.While this initiativehasprovided very interesting results, it isnotpossibleto link student achievement toschoolleveldata,sincethesurveyisdoneatthehouseholdlevel.69. Second, the sample of children inschool becomesmoreandmore self‐selective asonegoes higher up due to high drop‐out rates. Finally, there is growing evidencethatcognitive

16For details on the design of the test, see Johnson, Cunningham and Dowling (2012) “Draft Final Report, Teaching Standards and Curriculum Review”.

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abilityismostmalleableatyoungerages.Itisthereforeespeciallyimportanttogetasnapshotofstudent’slearningandthequalityofteachingprovidedatyoungerages.70. Thetestwasdesignedasaone‐on‐onetestwithenumeratorsreadingoutinstructionstostudentsintheirmothertongue.Thiswasdonesoastobuildupadifferentiatedpictureofstudents’cognitiveskills;i.e.oralone‐to‐onetestingallowsustotestwhetherachildcansolveamathematicsproblemevenwhenhisreadingabilityissolowthathe/shewouldnotbeabletoattempttheproblemindependently.TheEnglishtestconsistedofanumberofdifferenttasksrangingfromasimpletasktestingknowledgeofthealphabet,towordrecognition,tomorechallengingreadingcomprehensiontest.Altogether,thetestincluded6tasks.Themathematicstestalsoconsistedofanumberofdifferenttasksrangingfromidentifyingandsequencingnumbers,toadditionofone‐tothree‐digitnumbers,toone‐andtwo‐digitsubtraction,tosingledigitmultiplicationanddivisions.Themathematicstestincluded6tasksandatotalof17questions.71. TheoverallresultsfortheEnglishandMathematicsscoresarereportedinTable42.Overall,students answered71% of questionson the test correctly.17The averagescoreinEnglishwas78%andthe averagescorein mathematicswas62%.Theaveragescoreonthenon‐verbalreasoningpartwas60%.72. ScoresinprivateschoolsweresignificantlyhigherbothinEnglishandMathematics(17%and11%).Non‐verbalreasoningabilitywasalso9%higher,givensomeindication thattheremaybesomeselectiononability intoprivate schools (thoughtheseresultshave tobeinterpretedwithcautionasnon‐verbal reasoningmaynotnecessarilybeimmutablebyschooling).Whilethemeanscoreisanimportantstatistic, itisalsoanestimatethatbyitself isnoteasy to interpret. Table43andTable44depict abreakdown of the results. Roughlynineoutoftenstudentsmanagethesimplesttasks;i.e.canidentifyaletterandcanrecognize asimpleword.However, only80%canreadall tenwordsofasentencecorrectlyandonly42%canreadall58wordsinasimpleparagraph.Giventhis,itisnot surprising that only around halfthe students could answer a factual questionabout the text and even fewer could answer aquestion about themeaning of thepassage.73. Onthemathematics side,scoresweresomewhat lower,andagain,someimportantgapsarerevealed.Whilestudentswerelargelycomfortablewithsingledigitnumberoperations,theystruggledwhenitcametodoubleandtripledigitoperations.Only12%couldmultiplydoubledigitsandonly40%coulddividedoubledigits.Incaseofthe former five times asmany privateschool students as public schools studentscouldcompletethetask(26%comparedto5.6%).Incaseofthelatter,thedifferencewas22percentagepoints.Itisalsonotablethatstudentsstruggledwithquestionsthatrequirednumberoperations as part of a problem‐solvingtask.70% ormore of students could notcompletethetasksthatrequiredanyanalyticalreasoningofthem.

17The total score is calculated by weighting the English and Mathematics section equally.

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74. Overall,whileaveragescoresonthestudenttestwerehigh,thescoresalsorevealimportantareasofthelowerprimarycurriculumthatstudents ingrade4havenotyetmastered.Forexample, thecomplete9x9multiplication tableisintendedtobetaughtbygrade3;simpledivisionisalsoclearlyinthecurriculum.Itdoesnotspeakwellofthematchbetweencurriculumgoalsandstudentachievementthatonly56%(50%inpublicschools)and64%(59%inpublicschool)ofthepupilsinthesample,respectively,areabletoaccomplishthesegrade3taskswhentestedhalfwaythroughgrade4.75. ItisalsoworthnotingthatthesummarystatisticsfromtheServiceDeliveryIndicatorstudent data are in close agreementwith those tabulated byUwezo (forthesamecohortofchildren),thoughthetestingstandardsdifferedslightly.Thegeneral agreement between surveyresults isacomforting fact fromadataqualitypointofview.

Correlationsbetweenindicatorsandoutcomes76. Withoutcomedataineducation,wecanalsocheckwhetherourinputmeasuresareinsomewaysrelatedtooutcomes.Ofcourse,thesearemerecorrelationsthatcannotbeinterpretedcausally.Nevertheless,thefocusonServiceDeliveryIndicatorsonlymakessenseiftheyspeaktothequestionofhowtoimproveoutcomes.ThereforeitisinterestingtoexaminehowtheServiceDeliveryIndicatorscorrelatewitheducationalachievement.77. Table45depictsunconditionalcorrelationsbetweenstudentachievementandtheeducationindicators.PanelApooldatafromallschools,whilePanelBusesdatafrompublicschoolsonlyandcontrolfordifferencebetweenurbanandruralschools.Interestingly–andacrosstheboard–therearefairlystrongrelationshipsbetweentheindicatorsandstudentknowledgeinPanelA,withallthecorrelationshavingtheexpectedsign.Thecorrelationsarealsosignificantforallindicatorsexcept“Availabilityofteachingresources”and“Functioningschoolinfrastructure”.78. PanelBdepictsthecorrelationsinthesampleofpublicschools:Thepatternsinthedataremainbroadlythesame.Higherabsenceratesandhigherstudent‐teacherratio are significantlynegatively correlated with test scores. Time spent teachingand teacher test scores (includingpedagogy) is significantlypositively correlatedwithtestscores.Figure5providesagraphicalillustrationofthesecorrelations.

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Figure5.Correlationsbetweenindicatorsandlearning(studenttestscores)

Note: The graphs show the scatter plots (red dots) and the predicted OLS relationship (blue solid line) for various indicators and student test scores in public schools. The regression coefficients are reported in table 19, panel B.

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RESULTS:Health

HealthProviders

Caseload79. Thecaseloadindicatorisdefinedasthenumberofoutpatientvisits(recordedinoutpatientrecords)inthethreemonthspriortothesurvey,dividedbythenumberofdaysthefacilitywasopenduringthe3‐monthperiodandthenumberofhealthworkerswhoconductpatientconsultations(i.e.paramedicalhealthstaffsuchaslaboratorytechniciansorpharmacistsassistantsareexcludedfromthedenominator).Inhospitals,thecaseloadindicatorwasmeasuredusingout‐patientconsultationrecords;onlyprovidersdoingout‐patientconsultationswereincludedinthedenominator.Thetermcaseloadratherthanworkloadisusedtoacknowledgethefactthatthefullworkloadofahealthproviderincludesworkthatisnotcapturedinthenumerator,notablyadministrativeworkandothernon‐clinicalactivities.Fromtheperspectiveofapatientoraparentcomingtoahealthfacility,caseload—whilenottheonlymeasureofworkload—isarguablyacriticallyimportantmeasure.80. Theaveragecaseloadinthepublicsectorwasrelativelylowat8.7patientsperproviderperday(Table13).Thedistributionofthisvariablewasquiteskewed,andthemediancaseloadinpublicfacilitieswasevenlower—thecaseloadfor50percentofhealthproviderswas7patientsperdayorless.Theaveragecaseloadamongprivate(non‐profit)providerswas10.4patientsperproviderperday,slightlyhigherthantheaverageinpublicfacilities,althoughthedifferenceswerenotstatisticallysignificant.Casemixacrossfacilitytypesmayvary,soitisworthlookingatcomparisonsbyleveloffacility.Inthepublicsector,thehighestcaseloadwasfoundinurbanhealthfacilities:15.4perproviderforhealthcentersand15.3perproviderforurbanhospitals,significantlyhigherthanruralpublicfacilities18.Figure6showsthecaseloadbysizeoffacility.Healthcenterswithbetween3and20workersaccountfor86%ofallhealthcentersandjustunderhalf(47%)ofallfacilities.Thesefacilitieswerealsotheoneswiththelowestcaseloadlevels—between6.4and6.6patientsperproviderperday.81. Caseloadisusuallyofconcernbecauseashortageofhealthworkersmaycausecaseloadtoriseandpotentiallycompromiseservicequality.ThedataforKenyasuggeststhatalargeshareofhealthproviders,especiallythoseinmoderatelysizedfacilities,haveverylowcaseloadlevels.Itisworthnotingthatthecaseloadindicatordidnottakeintoaccountthestaffabsencerates.Thismayexplainwhyhealthstaffmemberswhoarepresentatworkfeelthattheirtrueworkloadishigherthanthesenumberssuggest.

18Therural‐urbandifferenceincaseloadforpublichealthcenters,p=0.015;andforpublichospitals,p=0.069.

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Table13.Caseloadperclinicianbyleveloffacility

All Public Private

(non‐profit) Rural UrbanRuralPublic

UrbanPublic

Allfacilities 9.0 8.7 10.4 8.8 10.2 8.5 10.3Dispensaries 9.3 8.7 11.4 9.3 8.8 8.9 7.3HealthCenters 7.3 7.7 6.0 6.3 11.8 6.4 15.4Firstlevelhospitals 10.1 10.5 9.0 7.6 14.0 7.8 15.3Notes:SeeTable50informoredetails(includingstandarderrors).

Figure6.Caseloadperclinicianbyfacilitysize

Absencerate82. Theaveragerateofabsenceatafacilityismeasuredbyassessingthepresenceofatmosttenrandomlyselectedclinicalhealthstaffatafacilityduringanunannouncedvisit.Onlyworkerswhoaresupposedtobeondutyareconsideredinthedenominator.Theapproachofusingunannouncedvisitsisregardedbestpracticeintheservicedeliveryliterature.19Healthworkersdoingfieldwork(mainlycommunityandpublichealthworkers)werecountedaspresent.Theabsenceindicatorwasnotestimatedforhospitalsbecauseofthecomplexoff‐dutyarrangements,interdepartmentalshiftsetc.83. Closetoathird(29.2%)ofprovidersinpublicfacilitieswasfoundtobeabsent,comparedtoafifth(20.9%)amongprivate(non‐profit)providersbutthedifferencewasnotstatisticallysignificant(p=0.254)(Table14).Absencewasparticularlyhighinurbanpublicfacilitieswherejustunderfourintenhealthproviders(37.6%)wereabsent;9.3%pointshigherthaninruralpublicfacilities(p=0.177).2084. Inanyworkplacesetting,absencemaybesanctionedornotsanctioned.Thesurveyfoundthattheoverwhelmingshare(88%)ofabsencewasindeedsanctionedabsence(Figure8).But,fromtheconsumer’sperspective,theseprovidersarenotavailabletodeliverservices—whether

19Rogers,H.andKoziolM.(2012).20Droppingthehospitalobservationsfromtheabsenceratevariablereducesthenumberofobservations,butwhenincluded,thep=0.06.

11.1

6.4 6.4 6.6

14.3

10.59.3

1‐2workers 3‐5workers 6‐10workers 11‐20workers >20workers

Healthcenters Hospitals

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sanctionedornot.Itispossiblethatabsencecanbeimprovedbymoreprudentsanctioningofabsence.Thissuggeststhatmanagementimprovementsandbetterorganizationandmanagementofstaffcanpotentiallyimprovetheavailabilityofstaffforservicedelivery.85. Thecaseloadofhealthworkersistosomedegreeinfluencedbyserviceutilizationanddemand‐sidefactors,andmaybeacontributortolowercaseloadinruralareas.Butwealsoseethatabsenceinsomeruralfacilities,especiallyruralhealthcenters,isquitehigh(41.9%)(Figure9).Takentogetherthefindingsonabsenceandcaseloadaresuggeststhereissomeroomforimprovementinthelevelsofproductivityinhealthservicedelivery.86. Insum,whoaremostlikelytobeabsent?ThemultivariateanalysispresentedinTable52inconfirmedthesefindings:(i)Absenceratesweresimilaracrosscadre‐types;(ii)Absencewasmorelikelyamonghealthprovidersinruralfacilities;(iii)Absenceinfacilitieswithstaffinexcessofsixworkersrelativetofacilitieswith1‐2workerswerefoundtohavehigherabsencerates;and(iv)Whileabsenceinprivate(non‐profit)facilitieswas40%lowerthanpublicfacilities,thiswasnotstatisticallysignificantaftercontrollingforotherfactors.Table14.Absencebyleveloffacility

All Public Private(non‐profit) Rural Urban

RuralPublic

UrbanPublic

Allfacilities 27.5% 29.2% 20.9% 26.9% 31.2% 28.3% 37.6%Dispensaries 25.5% 26.9% 20.1% 24.8% 31.5% 25.9% 38.1%HealthCenters 37.5% 41.1% 24.8% 39.2% 30.4% 41.9% 36.1%

Figure7.Absencebycadretype

37.6% 36.1%30.0%

Doctors ClinicalOfficers Nurses

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Figure8.Reasonsforabsence

Figure9.Absencerateandcaseloadbyfacilitysize(healthcentersonly)

7.1%

10.1%

19.8%

51.0%

3.2%

5.4%

3.4%

Sickandmaternityleave

Traningandseminarattendance

Officialmission

Otherapprovedabsence

Onstrike

Notspecified

Unapprovedabsence

88.0%

12.0%

Sanctioned NotSanctioned

11.1

6.4 6.4 6.6

14.3

16%

35%

45%

37%40%

0

0

0

0

0

1

1

0.0

2.0

4.0

6.0

8.0

10.0

12.0

14.0

16.0

1‐2workers 3‐5workers 6‐10workers 11‐20workers >20workers

Caseload Absencerate

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87. Havinghealthprofessionalspresentinfacilitiesisanecessarybutnotsufficientconditionfordeliveringqualityhealthservices.Forthisreason,qualitywasalsoassessedusingtwoprocessqualityindicators(theadherencetoclinicalguidelinesinseventracerconditionsandthemanagementofmaternalandnewborncomplications)andanoutcomequalityindicator,diagnosticaccuracyinfivetracerconditions.88. Thechoiceoftracerconditionswasguidedbytheburdenofdiseaseamongchildrenandadults,andwhethertheconditionisamenabletousewithasimulationtool,i.e.,theconditionhasapresentationofsymptomsthatmakesitsuitableforassessingproviderabilitytoreachcorrectdiagnosiswiththesimulationtool.Threeoftheconditionswerechildhoodconditions(malariawithanemia;diarrheawithseveredehydration,andpneumonia),andtwoconditionswereadultconditions(pulmonarytuberculosisanddiabetes).Twootherconditionswhereincluded:post‐partumhemorrhageandneonatalasphyxia.Theformeristhemostcommoncauseofmaternaldeathduringbirth,andneonatalasphyxiaisthemostcommoncauseofneonataldeathduringbirth.Thesuccessfuldiagnosisandmanagementofthesesevenconditionscanavertalargeshareofchildanadultmorbidityandmortality.89. Theseindicatorsweremeasuredusingthepatientcasesimulationmethodology,alsocalledclinicalvignettes.Clinicalvignettesareawidelyusedteachingmethodusedprimarilytomeasureclinicians(ortraineeclinicians)knowledgeandclinicalreasoning.Avignettecanbedesignedtomeasureknowledgeaboutaspecificdiagnosisorclinicalsituationatthesametimegaininginsightastotheskillsinperformingthetasksnecessarytodiagnoseandcareforapatient.Accordingtothismethodology,oneofthefieldworkersactsasacasestudypatientandhe/shepresentstotheclinicianspecificsymptomsfromacarefullyconstructedscriptwhileanotheractsasanenumerator.Theclinician,whoisinformedofthecasesimulation,isaskedtoproceedasifthefieldworkerisarealpatient.Foreachfacility,thecasesimulationsarepresentedtouptotenrandomlyselectedhealthworkerswhoconductoutpatientconsultations.Iftherearefewerthantenhealthworkerswhoprovideclinicalcare,alltheprovidersareinterviewed.2190. Theresultsofthemeasuresusedtoassessproviderknowledgeandabilityarepresentedbelow.Thereweresimilartrendsobservedacrossthevariousmeasuresofproviderknowledgeandability.First,therewaslittlevariationinmeasuresofproviderknowledgeandabilityacrosspublicandprivate(non‐profit)providers.Second,providerabilityscoresprogressivelydeclinedamongthethreecadretypes:doctors,clinicalofficersandnurses.Finally,theseperformancemeasuresweregenerallytheworstamongruralpublicnurses.

21Formoreinformationonthemethodology,seewww.SDIndicators.org.Therearetwoothercommonlyusedmethodstomeasureproviderknowledgeandability,andeachhasprosandcons.Themostimportantdrawbackinthepatientcasesimulationsisthatthesituationisanotarealoneandthatthismaybiastheresults.Thedirectionofthispotentialbiasmakesthisissuelessofaconcern—theliteraturesuggeststhatthedirectionofthebiasislikelytobeupward,suggestingthatourestimatescanberegardedasupperboundestimatesoftrueclinicalability.ThepatientcasesimulationapproachofferskeyadvantagesgiventhescopeandscaleoftheServiceDeliveryIndicatorsmethodology:(i)Arelativelysimpleethicalapprovalprocessisrequiredgiventhatnopatientsareobserved;(ii)Thereisstandardizationofthecasemixandtheseverityoftheconditionspresentedtotheclinician;and(iii)Thechoiceoftracerconditionsisnotconstrainedbythefactthatadummypatientcannotmimicsomesymptoms.

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DiagnosticAccuracy91. Diagnosticaccuracywasmeasuredastheunweightedaverageofthenumberofcasescorrectlydiagnosed,asaproportionofallfivecasesdiagnosed.Table15showsthatprovidersarrivedatthecorrectdiagnosisinthreequarters(72.2%)ofthetracerconditions.22Aswithprocessquality,therewaslittlevariationacrosspublic‐private(non‐profit)providers,andthehighestscoreswereamongdoctorsandamongclinicalofficers.Only15.6%ofproviderswereabletocorrectlydiagnoseallfiveofthetracerconditions,andonly42.1%coulddiagnosefouroutofthefivecases(Figure10).Table15.Diagnosticaccuracybycadre

All Public Private(non‐profit) Rural Urban

RuralPublic

UrbanPublic

Allcadres 72.2% 71.6% 74.2% 70.8% 77.7% 74.8% 71.1%

Doctors 85.4% 88.3% 78.4% 88.9% 82.6% 83.9% 92.9%

Clinicalofficers 80.2% 79.6% 81.1% 80.1% 80.3% 75.9% 82.6%

Nurses 69.8% 70.1% 68.7% 69.3% 74.0% 72.3% 69.9%

Figure10.Diagnosticaccuracybynumberofcasescorrectlydiagnosed

92. Thediagnosticaccuracyratevariedacrosscaseconditions,rangingfrom35%forlowformalariawithanemiato97%forpulmonarytuberculosis.Twoineverytenclinicianswerenotabletooffercorrectdiagnosisofrelativelycommonconditionssuchasacutediarrhea,pneumoniaanddiabetes.Formalariawithanemiaonlythreeineverytenclinicalofficerswereabletogivecorrectdiagnosis.Due to the significance of malaria in Kenya’s burden of disease a closer look was taken at the malaria case. The diagnosis of malaria with anemia was least accurate at 27%, although a relatively larger share (59%) of providers arrived at the diagnosis of malaria (without specifying the additional diagnosis of anemia).

22Figure18 to Figure19 in showsthehistorytakingandexaminationquestionsprovidersaskedwhoprovidedthecorrectdiagnosis.

0.5%

11.5%

30.3%

42.1%

15.6%

1 case

2 cases

3 cases

4 cases

5 cases

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Figure11.Diagnosticaccuracybycondition

ProcessQuality:Adherencetoclinicalguidelines93. Theassessmentofprocessqualityisbasedontwoindicators:(i)clinicians’adherencetoclinicalguidelinesinfivetracerconditionsand(ii)clinicians’managementofmaternalandneonatalcomplications.Theformerindicatorisanunweightedaverageoftheshareofrelevanthistorytakingquestions,andtheshareofrelevantexaminationsperformedforthefivetracerconditions.ThesetofquestionsisrestrictedtocoreorimportantquestionsasexpressedintheIntegratedManagementofChildhoodIllnesses(IMCI)andtheKenyaNationalGuidelinesforthetracerconditions.94. PublicprovidersinKenyawerefoundtoadheretounderhalf(42.7%)oftheclinicalguidelinesinthemanagementofthefivetracerconditions.Thisrelativelymodestperformancewasnotsignificantlydifferentbetweenprivate(non‐profit)andpublicproviders(Table16).Thismeasureofprocessqualityprogressivelydeclinedbycadretype,beinghighestdoctors,followedbyclinicalofficersandnurses(Table16).23Itisnotablethatthehighestprocessqualityscoreswerefoundamongruraldoctorswhereroughlythreequartersofclinicalguidelineswereadheredto.Thelowestscoreswereamongruralnursesat39.4%foradherencetoclinicalguidelines.Thisimpliesthatwhenachildoradultreceivestreatmentfromaruralnurseonlyabouttwofifthsofthecountry’sclinicalguidelinesarefollowed,yetnursesconstitutethelargerproportion(75%)ofhealthworkerswhoregularlyconductoutpatientconsultationsinruralareas.

23ThedisaggregationofthetwoprocessqualityindicatorsbyfacilitytypeisshowninTable54andTable56in)

35%

80%

81%

83%

97%

Malariawithanemia

Diabetes

Acutediarrhea

Pneumonia

Pulmonarytuberculosis

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Table16.Adherencetoclinicalguidelinesbycadre

All Public Private

(non‐profit) Rural UrbanRuralPublic

UrbanPublic

Allcadres 43.7% 42.7% 47.6% 41.7% 52.0% 41.1% 51.2%

Doctors 61.2% 60.9% 61.7% 69.2% 54.6% 72.5% 49.7%

Clinicalofficers 54.3% 52.4% 57.2% 53.9% 54.8% 51.7% 53.3%

Nurses 40.3% 40.4% 39.6% 39.4% 47.9% 39.7% 48.9%

95. Howmanyprovidersadheredtoalltheguidelinesforthefivetracercases?Figure12ashowsthatlessthan1%ofprovidersadheredtoatleast75%oftheguidelinesforeverytracercondition.Usingalowerthresholdof50%,Figure12ashowsthatonly13%ofprovidersadheredtoatleasthalfoftheguidelinesforeachtracercondition.

ProcessQuality:Managementofmaternalandneonatalcomplications96. Thesecondprocessqualityindicatorisclinicians’abilitytomanagematernalandneonatalcomplications.Thisindicatorreflectstheunweightedshareofrelevanttreatmentactionsproposedbytheclinician.ThesetofquestionsisrestrictedtocoreorimportantquestionsasexpressedintheIntegratedManagementofChildhoodIllnesses(IMCI).Publicprovidersadheredtoonly44.2%oftheclinicalguidelinesformanagingmaternalandnewborncomplications,wasnotsignificantlydifferentbetweenprivate(non‐profit)andpublicproviders.Thisprocessqualitywasalsofoundtoprogressivelydeclinebycadretype(Table17)andbyfacilitylevel(Table56in97. ).Table17.Managementofmaternalandneonatalcomplicationsbycadre

All Public Private(non‐profit) Rural Urban

RuralPublic

UrbanPublic

Allcadres 44.6% 44.2% 45.8% 43.6% 48.3% 43.4% 48.7%

Doctors 57.4% 57.1% 58.1% 72.0% 45.4% 75.3% 39.4%

Clinicalofficers 46.4% 45.6% 47.7% 45.4% 47.5% 43.1% 48.6%

Nurses 44.5% 44.5% 44.3% 43.8% 49.9% 44.0% 50.9%

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Figure12.Shareofproviderswhoattainedaminimumshareofadherencetotheclinicalguidelinesbynumberoftracerconditions

Tracerconditions Maternalandnewborncomplications

98. Itisdisturbingthatlessthan1%ofprovidersadheredtoatleast75%oftheguidelinesforthetwomaternalandneonatalcomplications(Figure12b).Usingalowerthresholdof50%,Figure12bshowsthatonly20%ofprovidersadheredtoatleasthalfofthetreatmentactionsforeachofthetwocomplications.

InputsinHealthFacilities

DrugAvailability99. Thisindicatorisdefinedasthenumberofdrugsofwhichafacilityhasoneormoreavailable,asaproportionofallthedrugsonthelist.Thedrugshadtobeunexpiredandhadtobeobservedbytheenumerator.ThedruglistcontainstracermedicinesforchildrenandmothersidentifiedbytheWorldHealthOrganization(WHO)followingaglobalconsultationonfacility‐basedsurveys.24The10tracerdrugsforchildrenand16tracerdrugsforwomenarelistedinTable6125Somedrugsarenotdispensedatthelowestlevelfacilities(dispensaries)andthe

24WHO(2011).Prioritymedicinesformothersandchildren20122.GenevaWorldHealthOrganization.www.who.int/medicinces/publications/A4prioritymedicines.pdf.25Note,thetwolistsoverlapbythreedrugs,soatotalof21drugsareintheSARAlist.ThreeadditionaldrugswereaddedtothelistoftracerdrugsforwomenintheadaptationoftheinstrumentfortheKenyanclinicalguidelines.SeeTable61in.

34%

10%13%

20%

11% 13%

78%

14%

3% 4%1% 1%

1 2 3 4 5 6Number of cases

At least 50%

At least 75%

33%

48%

20%

92%

7%1%

1 2 3Number of cases

At least 50%

At least 75%

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estimatesofdrugavailabilityadjustedforleveloffacilityarepresentedinTable18andTable19.26100. Onaverage,publicfacilitieshadtwothirds(66.8%)oftheessentialdrugsavailable.Theavailabilityofessentialdrugsforchildrenwasrelativelyhigh(77.9%).Giventhenationalconcernaboutmaternalmortalityandeffortstoimprovematernalhealthoutcomes,theavailabilityofessentialdrugsforwomenwasquitelowat58.4%.Itiscommonlyreportedthatruralfacilitiessufferseveredrugshortagescomparedtotheirurbancounterparts.InKenya,therewasnoevidencetosupportthis.Infact,ruralpublicfacilitieshad13%more(p=0.01)ofessentialdrugsforchildrencomparedtourbanpublicfacilities.However,notasinglehealthfacility—includingfirstlevelhospitals—hadalltheessentialdrugsforchildrenandwomen.Table18.Drugavailability(adjustedforfacilitytype)

All Public Private(non‐profit) Rural Urban

RuralPublic

UrbanPublic

Allessentialdrugs 67.2% 66.8% 68.9% 67.3% 66.4% 67.2% 63.2%

Essentialdrugsformothers 59.2% 58.4% 62.1% 58.7% 62.5% 58.4% 58.9%

Essentialdrugsforchildren

77.9% 77.9% 77.9% 78.9% 72.3% 79.0% 69.8%

Table19.Drugavailabilitybyleveloffacility(adjustedforleveloffacility)

All Public Private(non‐profit)

Rural UrbanRuralPublic

UrbanPublic

Dispensaries 66.9% 66.9% 66.7% 67.1% 65.4% 67.3% 62.8%

Healthcenters 69.1% 67.6% 74.4% 70.0% 65.5% 68.7% 61.3%

Firstlevelhospitals 66.9% 62.9% 79.8% 63.9% 71.1% 60.5% 66.2%

Equipmentavailability101. Theequipmentindicatorfocusesontheavailability(observedandfunctioningbytheenumerator)ofminimumequipmentexpectedatafacility.Thepiecesofequipmentexpectedinallfacilitiesare:aweighingscale(adult,childorinfant),astethoscope,asphygmonometerandathermometer.Inaddition,itisexpectedthatthefollowingpiecesofequipmentbeavailableathealthcentersandhospitals:sterilizingequipmentandarefrigerator.Table21showsthe

26TheunadjustedestimatesareshowninError!Referencesourcenotfound.andError!Referencesourcenotfound.in.

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availabilityofeachofthesetypesofequipmentandTable20presentsavailabilityofminimumequipmentadjustedbyleveloffacility.27102. Morethanthreequarters(77.0%)ofpublicfacilitiesmettheabovementionedrequirementsthatmakeuptheequipmentindicator(Table20).Thepublic‐privatedifferenceswereespeciallylargefordispensaries:private(non‐profit)facilitiesexceededpublicfacilitiesbyathird(31percent;p=0.146)ontheavailabilityofequipment.Similarly,thepublicrural‐urbandifferenceswerepronouncedatthedispensarylevel(p=0.2538),butnotatotherlevelsoffacility.Table20.Medicalequipmentavailability(adjustedforleveloffacility)28

All Public Private

(non‐profit) Rural UrbanRuralPublic

UrbanPublic

Allfacilities 76.5% 72.4% 91.6% 74.5% 87.9% 70.5% 87.2%

Dispensaries 76.1% 71.2% 94.9% 74.0% 92.3% 69.4% 91.2%

Healthcenters 75.9% 75.2% 78.0% 73.4% 86.0% 73.1% 88.1%

Firstlevelhospitals 82.5% 81.4% 86.5% 88.4% 74.9% 85.5% 75.6%

Table21.Availabilityofspecifictypesofmedicalequipment

All Public Private

(non‐profit) Rural UrbanRuralPublic

UrbanPublic

Anyscale(adult,child,infant) 98.7% 98.4% 99.6% 98.5% 99.4% 98.2% 100.0%

Thermometer 92.0% 90.8% 96.5% 91.2% 96.8% 90.1% 96.2%

Stethoscope 94.3% 92.9% 99.4% 93.8% 97.5% 92.4% 97.3%

Sphygmonometer 86.3% 83.1% 98.1% 84.5% 96.8% 81.6% 94.8%

Refrigerator(HealthcentersandFirstlevelhospitalsonly) 98.0% 98.2% 97.3% 99.2% 94.6% 100.0% 91.8%

Sterilizationequipment(HealthcentersandFirstlevelhospitalsonly) 84.8% 85.3% 83.3% 83.0% 90.1% 83.2% 92.5%

103. Therewasnosignificantdifferenceintheaggregateequipmentindicatorbetweenpublicandprivate(non‐profit)facilities(p=XXX).Theavailabilityofsphygmonometersandsterilizationequipmentisthemostconstrainingpiecesofequipmentcomprisingtheaggregateequipmentindicator(Table21).Itisanimportantachievementthatrefrigerationisavailableinmorethan98.2%ofpublichealthcentersandfirstlevelhospitals,andin100%ofpublicruralhealthcentersandhospitals.

27Table65showstheequipmentindicatorusingonlythefollowingequipment:weighingscale(adult,childorinfant),astethoscope,asphygmonometerandathermometer.28See Table67 in for availability of individual pieces of equipment across the various facility levels.

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Infrastructureavailability104. Theinfrastructureindicatorcapturestheavailabilityofthreeinputs:water,sanitationandelectricity.Theindicatorisanunweightedaverageofthesethreecomponents.105. Inthepublicsector,morethanthreequartersofhealthcenters(77.5%%)andnearlyallfirstlevelhospitals(95.8%%)meettheminimuminfrastructurerequirements(Table22).Whiletheaverageestimatesofindividualcomponentsofinfrastructureavailabilityarerelativelypositive(80.0%havecleanwater,73.0%haveaccesstoelectricityand95.3%haveanimprovedtoilets),whenweassesstheavailabilityofallofthethreeinputsatthesametimeinthesamefacility,wefindthatonly56.9percentoffacilitieshavecleanwaterandsanitationandelectricity.Inthepublicsector,electricityisanimportantinfrastructureconstraint:only68.4%ofpublicfacilitieshadaccesstoelectricity.AsshowninTable23,thedifferencebetweenpublicurbanpublicwassubstantial(90.1%versus68.4%;p<0.005).Table22.Infrastructureavailability

All Public Private Rural Urban

RuralPublic

UrbanPublic

Allfacilities 56.9% 49.2% 85.6% 54.8% 68.7% 48.0% 58.1%

Dispensaries 49.8% 40.4% 85.9% 48.3% 61.2% 40.3% 41.1%

Healthcenters 77.5% 77.4% 78.0% 80.3% 65.8% 79.1% 67.0%Firstlevelhospitals 95.8% 94.5% 100.0% 94.5% 97.7% 92.8% 96.9%

Table23.Availabilityofspecifictypesofinfrastructure

All Public Private

(non‐profit) Rural UrbanRuralPublic

UrbanPublic

Cleanwater 80.0% 75.4% 97.3% 77.1% 97.1% 72.5% 97.6%

Toilet 95.3% 94.8% 97.2% 98.9% 73.9% 98.7% 64.3%

Electricity 73.0% 68.4% 90.1% 69.2% 95.4% 65.2% 93.7%

106. Thebreakdownofthesourceofwater,electricityandsanitationrevealsthatunderhalfofpublicfacilities(42.7%)and80.7%ofprivate(non‐profit)facilitieswereonthepowergrid.Urbanfacilitieswerealsomorelikelytobeonthepowergrid(94.6%comparedto43.2%ofruralfacilities).Othermostcommonsourceofelectricityissolarpower,accountingforaquarter(25.2%)ofpublicfacilitiesandamuchsmallershareofprivate(non‐profit)facilities(7.4%).Itisnotablethatprivate(non‐profit)facilitiesaremostlikelytosufferpoweroutages(11.9%)comparedtopublicfacilities(8.9%)(seeFigure27in107. ).

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WHATDOESTHISMEANFORKENYA?

108. Kenyahasinvestedheavilyineducationbutlesssoinhealth.Todaythegovernmentspendsmoreoneducationthananyofitsneighbors,bothasashareasashareofgovernmentspendingandasashareofGDP.Conversely,governmentspendingonhealthismodestinrelationtoitsregionalcomparators.29Thatsaid,KenyahasmadetangibleprogresstowardsthehealthMDGs.Significantgapsremain—gapswhichcanonlypartlybeexplainedbylackofresources.109. Fiscalheadroomisfacingcompetingdemands.Thefiscalheadroomforabudgetincreaseforanysectorintheimmediatefutureispotentiallyconstrainedbythepastandthepresent:fiscalexpansionoverthepastfewyearsneededtobolstertheeconomy30andlikelybudgetarypressureposedbythenewconstitution’scountyreforms.MorethaneverbeforeisittruethatqualityimprovementsinKenya’shealthsectorwillhavetoinitiallycomefromproductivityandefficiencygains.Furthermore,thesuccessofthehealthsectorinattractingagreaterbudgetallocationwillstronglybolsteredbydemonstratingvalueformoneyandtheeffectivenessofexistinghealthspending.110. Someimpressivepastgains,butwhatnext?Kenyahasmadesomephenomenalgainsinrecentyears.Forexample,theinfantmortalityratehasfallenby7.6%peryear,thefastestrateofdeclineamong20countriesintheregion.Arguably,thenextsetofgainswillbemorechallenging—marginalwomenandchildrenwillbecomeharder(andcostlier)toreach,andaddressingtheperformancegapsidentifiedintheSDIsurveyatthefrontlinehealthfacilitiesandserviceproviderswillbeacriticaldeterminantofprogress.111. TheSDIresultsfoundthatKenyadoesrelativelywellontheavailabilityofkeyinputssuchasinfrastructure,teachingandmedicalequipment,andtextbooks.Onmeasuresofproviderproductivityandefficiency,theresultswerelesspositive.Regardingtheavailabilityofdrugs,therearesomeimportantgaps:onlytwo‐thirdsofthetracerdrugsareavailable,andsomegapsremainespeciallyintheavailabilityoftracerdrugsformothers.Thegreatestchallengeisintheareaofprovidereffort(evidencedbytheproviderabsencedata),andproviderability(evidencedbytheassessmentsofproviders’knowledgeandabilities).Highproviderabsenceandsub‐optimalproviderabilitysuggestroomforimprovementintheefficiencyofspendingonhumandevelopmentandreflectsystemicproblems.112. Theresultsshouldnotbeviewednarrowlyasacriticismofteachersorhealthproviders,butasasnapshotofthestateoftheeducationandhealthsystemsasawhole.Overtime,astheimpactofreformsistrackedthroughrepeatsurveysineachcountry,theindicatorswillallowfor

29In2012governmenthealthspendingwas8.5%oftotalgovernmentspending,andgovernmenthealthexpenditurehasremainedataconstant4.8%ofGDPsince2001.30ExpansionaryfiscalpolicyyearshascausedtheKenyangovernment’s2012budgettobeatabout30percentofGDP.Kenya’publicsectordebthasdoubledbetween2007and2012.DebtasaproportionofGDPhasnowincreasedbyabout4percentagepointsfrom39percentin2007to43percentattheendof2012butitisstillbelowthepolicytargetof45percent(WorldBank,KenyaPublicExpenditureReview,2013).

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trackingofeffortstoimproveservicedeliverysystems.Valuablecross‐countryinsightswillalsoemergeasthedatabasegrowsandmorecountrypartnersjointheSDIinitiative.113. Finally,improvementsinservicequalityinKenyacanbeacceleratedthroughfocusedinvestmentsonreformstotheincentiveenvironmentsfacingproviders,andintheskillsofproviderstoensurethatinputsandskillscometogetheratthesametimeandatthesameplace.ThiswillbecriticaltoensurethatKenya’sgainsinhumandevelopmentoutcomescontinuebeyond2015,bringingthecountryclosertoachievingthepromisessetoutintheVision2030.

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ANNEXA.Methodology

EducationSurvey

SamplingStrategy1. FourdatasourceswereusedindevelopingthesamplingframeforKenya.

The2007SchoolFacilityDatabasewasusedtodrawboththeprivateandpublicsamples,asitwasthemostcompletelistingavailable,providingGPScoordinatesforcontainedbothpublicandprivateschools.

2006‐2010KenyaNationalExaminationCouncildataprovidepassratesonthenationalprimaryschoolleavingexamination(theKCPE),whichwereusedtostratifycountiesonexaminationperformance.

TheKenyaPrivateSchoolsAssociationdatabasewasusedtoconfirmthatthenumberofprivateschoolsinthe2007databasewasclosetoacurrentfigure.

Location‐specificdataonthefractionofthelocalpopulationlivinginpoverty,andthefractionlivinginurbanareas,werebasedon1999data.

2. Therearesomeconcernsabouttheaccuracyofthenowfive‐year‐old2007schoollist,whichareintendedtobehandledduringthepreparationsforfielddatacollection.

Stratification3. Ingeneral,theschoollististobedisaggregatedbysub‐nationalstrata(regions,provincesordistricts)andurban/rurallocation.InthecaseofKenya,47newly‐formedcountiesarenowthemostsalientadministrative unit. Wecategorizecountiesasruralorurbanbasedoncounty‐level 1999urbanization; relatively richor poorbasedon county‐level1999povertyrates;andhigh‐or low‐performingbased on county‐level2010 KCPE passing rates. Thesethree binary distinctionsyieldeightstratawithinwhichtosampleschools.Withineachstratum,countiesareselectedrandomly;withineachcounty, locationsareselectedrandomly;andwithinalocation,primaryschoolsareselectedrandomly.Inthecasesofbothcountiesandlocations,the probability of selecting a county or a location is proportional to thepopulationwithinit.

Scenarios4. Thesamplingstrategyrepresentsatradeoff:forafixedsamplesize,thequalityofbetween‐countycomparisonsis mosteasilyincreasedby samplingmoreschoolsfromeachoffewercounties,effectivelydecreasingthequalityoftheoverallnationalmeasurement.Assumingdata are collected on 240 public and 60 private schools(whichisroughlyinproportiontothenumbersofschoolsofeachtypeinKenya),theresultingestimationstandarderrorsareshowninTable1belowforpublicandprivateschoolsundermultiplescenarios.5. Scenarios 1Band2Brepresent extremes; scenarios 3Band4Baremoreplausible.Tomanagethetradeoffbetweencounty‐specificandnationalestimates,wecanoversample schoolsinasmallnumber ofcounties tomeasure regional differencesprecisely,thenrandomlysample

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additionalcountiestoformtherestofthenationalsample.ThisoptionisshowninScenarios5Band6B.

SamplesizeandlevelofpowerToanticipatethestatisticalpropertiesofthesample,weuseanintra‐clustercorrelationof11.7percent forteacherabsenteeism, and9.4percent forpupilliteracy,bothderivedfromtheTanzaniaSDIpilotdata.Ofthesixdifferentpublicschool scenariosillustrated below, we choseScenario 6B. It is only slightly lessprecise atthenational level thanotherplausiblescenarios,andgivesus fourcountiestooversample. Sincethisrequiresdatacollectioninatotalof20counties,wethenchoseScenario2Cfortheprivateschools.6. Atthenationallevel,thisgivesusananticipatedstandarderrorof1.6percentagepointsforabsenteeism, and4.4percentagepoints forpupil literacy.Atthecountylevel,weanticipateastandarderrorof3.1percentforabsenteeismand9.0percentfor literacy. In anycounty‐countycomparisonof absenteeism,for example,thismeansa county‐levelminimumdetectableeffectof 12.3percentagepoints,withpower!Z=0.8andconfidencelevel95%(!Z=0.05).

Selectingcounties7. Four countieswere hand‐pickedfor oversamplingbased on their characteristics.Theyare:

Nairobi‐Asthecapital,itisexceptionalineveryway. Nyandarua‐Anotherurbanarea,butwithrelativelypoorKCPEperformance consideringitslowpovertyrate. NyamiraandSiaya‐Bothrelativelyrural,inNyanzaprovince,andwithhighpoverty

rates, these two counties have very different performances on theKCPE.8. Afterchoosingthesefourcounties,thereare40countiesremaining,excludingthreecountiesofNorthEasternprovinceduetocurrentsecurityconcerns. Ofthese40,sixteenwerechosenatrandom‐twofromeachofeightstrata,asoutlinedabove.Inthe four oversampledcounties, the 28 schools per county were drawn frompotentially alladministrativelocationswithin the county; intheother sixteencounties,theeightschoolspercountyweredrawnfromtworandomlychosenlocationswithinthecounty. Thoughtheremaybeasmallstatisticalcost,samplingfromtwolocationsratherthanalllocationsisdoneinordertomaketheactualcollectionofdatamorelogisticallystraightforward. Finally,backupschoolsweredrawnfromeachlocationincasethe2007listisproventoincludeschoolswhichnolongerexist.9. Forprivate schools, threeschoolswerechosencompletely atrandom fromeachofthetwentysampled counties,withbackups selectedatthecounty level incasethesamplingframeincludednon‐existentschools.

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SurveyInstrumentTable24.HealthSDI/PETS+surveyinstrument

Module Description

Module1:FacilityQuestionnaireAdministeredtotheheadoftheschooltocollectinformationaboutschooltype,facilities,schoolgovernance,pupilnumbersandschoolhours.Includesdirectobservationsofschoolinfrastructurebyenumerators.

SectionA:GeneralInformation

SectionB:GeneralInformation

SectionC:Infrastructure

Module2:StaffRosterAdministeredtoheadteacherandindividualteacherstoobtainalistofallschoolteachers,tomeasureteacherabsenceandtocollectinformationaboutteachercharacteristics.

SectionF:FacilityFirstVisit

SectionG:FacilitySecondVisit

Module3:SchoolFinancesAdministered to the head teacher to collect information about school finances.  

Module4:Classroomobservation Anobservationmoduletoassessteachingactivitiesandclassroomconditions.

Timeontask  Classroom

environment 

Teachingactivities  

Module5:PupilAssessmentModule5:TeacherAssessment   

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DefinitionofIndicatorsTable25.NomenclatureanddefinitionofEducationServiceDeliveryIndicators

Schoolabsencerate

Shareofamaximumof10randomlyselectedteachersabsentfromschoolduringanunannouncedvisit.

Duringthefirstannouncedvisit,amaximumoftenteachersarerandomlyselectedfromthelistofallteacherswhoareontheschoolroster.Thewhereaboutsofthesetenteachersarethenverifiedinthesecond,unannounced,visit.Teachersfoundanywhereontheschoolpremisesaremarkedaspresent.

Classroomabsencerate

Shareofteacherswhoarepresentintheclassroomoutofthoseteacherspresentatschoolduringscheduledteachinghoursasobservedduringanunannouncedvisit.

TheindicatorisconstructedinthesamewayasSchoolAbsenceRateindicator,withtheexceptionthatthenumeratornowisthenumberofteacherswhoarebothatschoolandintheclassroom.Thedenominatoristhenumberofteacherswhoarepresentattheschool.Asmallnumberofteachersarefoundteachingoutside,andthesearemarkedaspresentforthepurposesoftheindicator.

Classroomteachingtime(alsoknownasTimeonTask)

Amountoftimeateacherspendsteachingduringaschoolday.

ThisindicatorcombinesdatafromtheStaffRosterModule(usedtomeasureabsencerate),theClassroomObservationModule,andreportedteachinghours.Theteachingtimeisadjustedforthetimeteachersareabsentfromtheclassroom,onaverage,andforthetimetheteacherremainsinclassroomsbasedonclassroomobservationsrecordedevery5minutesinateachinglesson.Distinctionismadebetweenteachingandnon‐teachingactivitiesbasedonclassroomobservationdoneinsidetheclassroom.Teachingisdefinedverybroadly,includingactivelyinteractingwithstudents,correctingorgradingstudent'swork,askingquestions,testing,usingtheblackboardorhavingstudentsworkingonaspecifictask,drillingormemorization,andmaintainingdisciplineinclass.Non‐teachingactivitiesisdefinedasworkthatisnotrelatedtoteaching,includingworkingonprivatematters,doingnothingandthusleavingstudentsnotpayingattention,orleavingtheclassroomaltogether.

Minimumknowledgeamongteachers

Shareofteacherswithminimumknowledge

Thisindicatormeasuresteacher’sknowledgeandisbasedmathematicsandlanguagetestscoveringtheprimarycurriculumadministeredattheschoolleveltoallteachersofGrade4.

Textbooksperstudent

Numberofmathematicsandlanguagebooksusedinagrade4classroomdividedbythenumberofstudentspresentintheclassroom

Theindicatorismeasuredasthenumberofmathematicsandlanguagebooksthatstudentsuseinagrade4classroomdividedbythenumberofstudentspresentintheclassroom.Thedatawillbecollectedaspartoftheclassroomobservationschedule.

Student/teacherratio

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Averagenumberofgrade4pupilspergrade4teacher.

Theindicatorofteachers’availabilityismeasuredasthenumberofstudentsperteacherbasedontheClassroomObservationModule,wherethenumberofstudentsarecountedperteacherteaching.

TeachingEquipmentavailability

Unweightedaverageoftheproportionofschoolswiththefollowingavailable:functioningblackboardwithchalk,pencilsandnotebooks.

Minimumteachingresourcesisassigned0‐1capturingavailabilityof(i)whetheragrade4classroomhasafunctioningblackboardandchalk,(ii)theshareofstudentswithpens,and(iii)theshareofstudentswithnotebooks,givingequalweighttoeachofthethreecomponents.Functioningblackboardandchalk:Theenumeratorassessesiftherewasafunctioningblackboardintheclassroom,measuredaswhetheratextwrittenontheblackboardcouldbereadatthefrontandbackoftheclassroom,andwhethertherewaschalkavailabletowriteontheblackboard.Pencilsandnotebooks:Theenumeratorcountsthenumberofstudentswithpencilsandnotebooks,respectively,andbydividingeachcountbythenumberofstudentsintheclassroomonecanthenestimatetheshareofstudentswithpencilsandtheshareofstudentswithnotebooks.

Infrastructureavailability

Unweightedaverageoftheproportionofschoolswiththefollowingavailable:functioningelectricityandsanitation.

Minimuminfrastructureresourcesisassigned0‐1capturingavailabilityof:(i)functioningtoiletsoperationalizedasbeingclean,private,andaccessible;and(ii)sufficientlighttoreadtheblackboardfromthebackoftheclassroom,givingequalweighttoeachofthetwocomponents.Functioningtoilets:Whetherthetoiletswerefunctioningwasverifiedbytheenumeratorsasbeingaccessible,cleanandprivate(enclosedandwithgenderseparation).Electricity:Functionalavailabilityofelectricityisassessedbycheckingwhetherthelightintheclassroomworksgivesminimumlightquality.Theenumeratorplacesaprintoutontheboardandchecks(assistedbyamobilelightmeter)whetheritwaspossibletoreadtheprintoutfromthebackoftheclassroomgiventheslightsource.

Educationexpenditurereachingprimaryschool

Educationexpenditurereachingprimaryschool

Theindicatorofavailabilityofresourcesattheprimaryschoollevelassessestheamountofresourcesavailableforservicestostudentsattheschool.Itismeasuredastherecurrentexpenditure(wageandnon‐wage)reachingtheprimaryschoolsperprimaryschoolagestudentinUSdollarsatPurchasingPowerParity(PPP).Unliketheotherindicators,thisindicatorisnotaschool‐specificindicatorandiscalculatedastheamountofresourcesreachedpersurveyedschool,andthensampleweightsareusedtoestimatevalueforthepopulation(ofallschools)inaggregate.Quantitiesandvaluesofinkinditemswerecollectedaspartofthesurveyandwhenvaluesofinkinditemsweremissing,averageunitcostswereinferredusinginformationfromothersurveyedschools.Sourcesforthenumberofprimaryschoolagechildren,brokendownbyruralandurbanlocation,aretheMinistryofEducationandVocationalTraining(2010)forTanzaniaandANSD(2008)forSenegal.

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HealthSurvey

SamplingStrategy10. Theunitofanalysisinthissurveyisthehealthfacility‐forindicatorsmeasuringinputsandresourcesatthehealthfacilitylevelandthehealthworkersforthoseindicatorsmeasuringprovidereffortandcompetency.BecauseofitsfocusontheproviderexperienceoftheaverageKenyan,thesurveycoversonlygovernmentandprivate(non‐profit)(i.e.faith‐basedandNGOs)facilities.TheHealthSDI/PETS+sampleusedinKenyaissummarizedinTable5,andthesamplingstrategyusedtoarriveatthissampleisdescribedbelow.11. Thesamplingstrategyrepresentsatradeoff:forafixedsamplesize,thequalityofbetween‐countycomparisonsismosteasilyincreasedbysamplingmorefacilitiesfromeachoffewercounties,effectivelydecreasingthequalityoftheoverallnationalmeasurement.Therewerealsopracticalconsiderationssuchascostandlogisticaleffort.Asimplerandomsamplewouldimplyaddedcostsoftravelandadministration.Withthisinmindthefirststratificationwasbycounties(versusfacilities)inordertomanagethegeographicspreadofthesample.

SamplingFrame12. ThetargetpopulationisthepopulationofKenya,withthecountiesoftheNortheastProvincebeingexcludedbecauseofinaccessibilityforsecurityreasons.Fourdatasourceswereusedindevelopingthesamplingframe:(i)Publicfacilities:MinistriesofHealth;(ii)Private(non‐profit)facilities:[statesource];(iii)Location‐specificdataonthefractionofthelocalpopulationlivinginpovertywasobtainedfromtheKenyaNationalBureauofStatistics;and(iv)Thefractionlivinginurbanareas,wasobtainedfromthenationalstatisticalauthority.ThisnoteassumesthatthesamplingframeprovidedbytheMinistryofHealthandprivate(non‐profit)organization(NGOs)/Faith‐basedorganizations(FBOs)iscomplete,andthatthepovertydataarethelatestavailable.Populationestimateswereobtainedfromthelatestpopulationprojectionsfor2009providedbytheKenyaNationalBureauofStatistics,usingthelatestcensus(2009)data.13. Inanycountrytherearenumeroustypesoffacilities.Thefacilitylistwasrestrictedtothreemajorcategories:Dispensaries;Healthcenters(includingmedicalclinics);Districthospitals(includingsub‐districthospitals).Takingownershipintoaccount,thefacilitieswerethenaggregatedintosixcategories(theassumptionsanddefinitionsusedareshowninError!Referencesourcenotfound.).

Stratification14. Ingeneral,thefacilitieslististobedisaggregatedbysub‐nationalstrata(regions,provincesordistricts)andurban/rurallocation.InthecaseofKenya,47newly‐formedcountiesarenowthemostsalientadministrativeunit.Basedonthemostrecentavailablefromnationalstatisticalauthority,thecountieswerecategorizeasruralorurbanandpooronnon‐poor.Thesetwobinarydistinctionsyieldfourstratawithinwhichtosamplefacilities.Withineachstratum,countiesareselectedrandomly;withineachcounty,locationsareselectedrandomly;andwithinalocation,facilitiesareselectedrandomly.Inthecasesofbothcountiesandlocations,theprobabilityofselectingacountyoralocationisproportionaltothepopulationwithinit.

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Table26.Servicedeliveryactivitiesandstaffingnormsbyleveloffacility

Leveloffacility ServicedeliveryactivitiesLevel1–CommunityHealthUnit:populationof5,000 50CORPS Nosupportstaff

Consistsofhouseholds,communities,andvillages.Activitiesencouragehealthybehaviorsandassistcommunitymemberstoidentifysymptomsofconditionsthatneedtobemanagedatotherlevelsofcare.

Level2–Dispensariesand/orClinics:population10,000(rural)‐15,000(urban). 4nursesandcommunityhealthworkers

4supportstaff

Interfacebetweenthecommunityandhealthsystemfacilities.Responsibleforengagingthecommunityanditsstructuresthroughcurative,promotive,preventive,andrehabilitativecareatthemostbasiclevels,aswellasparticipatinginthecensus,keepinghealthrecords,andmicro‐planningtocontributetotheAOPandensurethatallcommunitiesarereceivingcare.

Level3–HealthCenters,Maternities,NursingHomes:population30,000–40,000 35healthworkers 9supportstaff

ProvidesLevel2servicesforitsimmediatecatchmentpopulation(10,000‐15,000),andadditionalsupportservicesforLevel2facilitiesincluding:higherlevelhealthactivities;recognizingandfacilitatingreferralservices;providinglogisticalsupporttolevel2facilities(e.g.,coldchainsupportforKEPI);andcoordinatinginformationflow.Thislevel’sadditionalhealthactivitiesinclude:additionaloutpatientcare(limitedtominorout‐patientsurgery);limitedemergencyinpatientservices(emergencyinpatients,awaitingreferral,12‐hourobservation,etc.);limitedoralhealthservices;individualhealtheducation;maternalcarefornormaldeliveries;specificlaboratorytests(routinelab,includingmalaria;smeartestforTB;HIVtesting).

Level4–PrimaryHospitals(Districtandsub‐Districthospitals):population100,000(rural)–200,000(urban). 167healthworkers 22supportstaff

PrincipalreferrallevelforallKEPHinterventionsfromlevels1‐3andincludesmanagementfunctionssupportedbytheDMOHanddistrictpartners.ItsfocusisappropriatecurativecarethroughprimaryhospitalswhichprovideLevels2and3functionsfortheirsurroundingareas,butthehospitalsalsoprovide:clinicalsupportivesupervisiontolevels2‐3,higherlevelhealthactivities,recognizingandfacilitatingreferrals,providinglogisticalsupport,andcoordinatinginformationflowfromfacilitiesinthecatchment.Additionalhealthactivitiesaddedatthislevelinclude:referralleveloutpatientcare,inpatientservices,emergencyobstetriccare,oralhealthservices,surgeryoninpatientbasis,clienthealtheducation,morespecializedlaboratorytests,andradiologyservices.

CountyandFacilitySelection15. Nairobiwaspre‐selectedbecauseasthecapitalitisexceptional.Similarly,Mombasawaspre‐selected.Afterpre‐selectingNairobiandMombasa,alongwiththreeother“casestudy”counties,theremainingtencountieswereselectedrandomlywiththeexclusionofthreecountiesofNorthEasternprovinceduetosecurityconcerns.Ofthesecounties,tenwerechosenatrandom—twoorthreefromeachoffourstrata,asoutlinedabove.16. Backupfacilitiesweredrawnfromeachlocationincasethesamplingframeincludesfacilitiesthatnolongerexist,arenotfunctionalorareinaccessibleduetosecurityorextremeweatherconditions.Note,theseback‐upfacilitiesarenottobeusedforlogisticaleasereplacementfacilitieswereselectedinkeepingwiththeprobabilitysamplingapproach.17. Forprivate(non‐profit)facilities,thefacilitieswerechosencompletelyatrandomfromeachofthetwentysampledcounties,withbackupsselectedatthecountylevelincasethesamplingframeincludednon‐existentfacilities.

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Table27.Selectedcounties

Province County Province County1 Western Bungoma 9 RiftValley Nakuru2 Nyanza HomaBay 10 Nyanza Nyamira3 Coast Kilifi 11 Central Nyandarua4 Central Kirinyaga 12 Nyanza Siaya5 Eastern Kitui 13 RiftValley TransNzoia6 Eastern Makueni 14 RiftValley UasinGishu7 Coast Mombasa 15 RiftValley WestPokot8 Nairobi Nairobi Notes:1.NairobiandMombasa,asthetwomostpopulouscities,andthecapital(inthecaseforNairobi),werepre‐selectedfortheirspecificimportance.

Samplesizeandlevelofpower18. Toanticipatethestatisticalpropertiesofthesample,anintra‐clustercorrelationofselectedservicedeliveryindicatorsfromtheTanzaniaSDIpilotdatawereused.Thiswasusedtogeneratevariousscenarios(showingnumberofcounties,numberoffacilitiespercounty,statisticalpropertiesassociatedwithselectedindicatorsfornational‐levelandhealthcenter‐levelcomparisons).Thestatisticalpropoerties).Theminimumdetectableeffect(intermsofpercetagepoints)shwoninthescenariosiswhatcanbedetectedwithpower =0.8andconfidencelevel95%( =0.05).]Table28.PrecisionofestimatesforselectedSDI/PETS+variable

NumberofCountiessampled 15ResultingHealthCenterConfidenceInterval(+/‐): 11.875%ResultingNationalConfidenceInterval(+/‐): 4.421%Facilitiespercounty1

PublicHospital 2PublicHealthCentre 6PublicDispensary 2FB/NGOHospital 1FB/NGOHealthCentre 6FB/NGODispensary 2

Averagefacilitiespercounty 19Totalfacilitycount 302Notes:1.InNairobi,twiceasmanyfacilitiesofeachfacility‐type(otherthanhospital)wassampled.

SurveyInstrumentThesurveyinstrumentconsistsofthesixmodulescomposedasfollows:

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Table29.Healthsurveyinstrument

Module Description

Module1:FacilityQuestionnaireSectionA:GeneralInformationSectionB:GeneralInformationSectionC:InfrastructureSectionD:Equipment,MaterialsandSuppliesSectionE:Drugs

Administeredtothein‐chargeorthemostseniormedicalstaffatthefacility.Self‐reportedandadministrativedataonhealthfacilitycharacteristics,staffing,andresourcesflows.

Module2:StaffRosterSectionF:FacilityFirstVisitSectionG:FacilitySecondVisit

Administeredtothein‐chargeorthemostseniormedicalstaffatthefacility.Administeredto(amaximumof)tenmedicalstaffrandomlyselectedfromthelistofallmedicalstaff.Secondvisitisadministeredtothesametenmedicalstaffasinmodule4.Anunannouncedvisitaboutaweekaftertheinitialsurveytomeasuretheabsencerates.

Module3:ClinicalKnowledgeAssessmentSectionH:PreliminaryInformationSectionI:IntroductionSectionJ:IllustrationSectionK:CaseStudySimulations

MalariawithanemiaDiarrheawithseveredehydration;PneumoniaPulmonarytuberculosisDiabetesPost‐partumhemorrhageNeonatalasphyxia

Administeredtomedicalstaffinfacilitytoassessclinicalperformance.

Module4:PublicExpenditureTrackingSectionQ:GeneralSectionR:UserfeesSectionS:HSSF/HMSFSectionT:MedicinesandMedicalSuppliesDistribution

Administeredtothein‐chargeorthemostseniormedicalstaffatthefacility.

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DefinitionofIndicatorsTable30.NomenclatureanddefinitionofHealthServiceDeliveryIndicators

Student/teacherratio

Caseloadperhealthprovider

Numberofoutpatientvisitsperclinicianperday.

Thenumberofoutpatientvisitsrecordedinoutpatientrecordsinthethreemonthspriortothesurvey,dividedbythenumberofdaysthefacilitywasopenduringthethreemonthperiodandthenumberofhealthworkerswhoconductpatientconsultations(i.e.excludingcadre‐typessuchaspublichealthnursesandout‐reachworkers).

Absencerate

Averageshareofstaffnotinthefacilitiesasobservedduringoneunannouncedvisit.

Numberofhealthworkersthatarenotoffdutywhoareabsentfromthefacilityonanannouncedvisitasashareoftenrandomlysampledworkers.Healthworkersdoingfieldwork(mainlycommunityandpublichealthworkers)werecountedaspresent.Theabsenceindicatorwasnotestimatedforhospitalsbecauseofthecomplexarrangementsofoffduty,interdepartmentalshiftsetc.

Adherencetoclinicalguidelines

Unweightedaverageoftheshareofrelevanthistorytakingquestions,theshareofrelevantexaminationsperformed.

Foreachofthefollowingfivecasestudypatients:(i)malariawithanemia;(ii)diarrheawithseveredehydration;(iii)pneumonia;(iv)pulmonarytuberculosis;and(v)diabetes.

HistoryTakingQuestions:Assignascoreofoneifarelevanthistoryrakingquestionisasked.Thenumberofrelevanthistorytakingquestionsaskedbytheclinicianduringconsultationisexpressedasapercentageofthetotalnumberofrelevanthistoryquestionsincludedinthequestionnaire.

RelevantExaminationQuestions:Assignascoreofoneifarelevantexaminationquestionisasked.Thenumberofrelevantexaminationtakingquestionsaskedbytheclinicianduringconsultationisexpressedasapercentageofthetotalnumberofrelevantexaminationquestionsincludedinthequestionnaire.

Foreachcasestudypatient:Unweightedaverageofthe:relevanthistoryquestionsasked,andthepercentageofphysicalexaminationquestionsasked.ThehistoryandexaminationquestionsconsideredarebasedontheKenyaNationalClinicalGuidelinesandtheguidelinesforIntegratedManagementofChildhoodIllnesses(IMCI).

Managementofmaternalandneonatalcomplications

Shareofrelevanttreatmentactionsproposedbytheclinician.

Foreachofthefollowingtwocasestudypatients:(i)post‐partumhemorrhage;and(ii)neonatalasphyxia.Assignascoreofoneifarelevantactionisproposed.Thenumberofrelevanttreatmentactionsproposedbytheclinicianduringconsultationisexpressedasapercentageofthetotalnumberofrelevanttreatmentactionsincludedinthequestionnaire.

Diagnosticaccuracy

Averageshareofcorrectdiagnosesprovidedinthefivecasestudies.

Foreachofthefollowingfivecasestudypatients:(i)malariawithanemia;(ii)diarrheawithseveredehydration;(iii)pneumonia;(iv)pulmonarytuberculosis;(v)diabetes.

Foreachcasestudypatient,assignascoreofoneascorrectdiagnosisforeachcasestudypatientifcaseismentionedasdiagnosis.Sumthetotalnumberofcorrectdiagnosesidentified.Dividebythetotalnumberofcasestudypatients.Wheremultiplediagnoseswereprovidedbytheclinician,thediagnosisiscodedascorrectaslongasitismentioned,irrespectiveofwhatotheralternativediagnosesweregiven.

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Drugavailability

Shareofbasicdrugswhichatthetimeofthesurveywereavailableatthefacilityhealthfacilities.

Prioritymedicinesformothers:Assignscoreofoneiffacilityreportsandenumeratorconfirms/observesthefacilityhasthedrugavailableandnon‐expiredonthedayofvisitforthefollowingmedicines:Oxytocin(injectable),misoprostol(cap/tab),sodiumchloride(salinesolution)(injectablesolution),azithromycin(cap/tabororalliquid),calciumgluconate(injectable),cefixime(cap/tab),magnesiumsulfate(injectable),benzathinebenzylpenicillinpowder(forinjection),ampicillinpowder(forinjection),betamethasoneordexamethasone(injectable),gentamicin(injectable)nifedipine(cap/tab),metronidazole(injectable),medroxyprogesteroneacetate(Depo‐Provera)(injectable),ironsupplements(cap/tab)andfolicacidsupplements(cap/tab).

Prioritymedicinesforchildren:Assignscoreofoneiffacilityreportsandenumeratorconfirmsafterobservingthatthefacilityhasthedrugavailableandnon‐expiredonthedayofvisitforthefollowingmedicines:Amoxicillin(syrup/suspension),oralrehydrationsalts(ORSsachets),zinc(tablets),ceftriaxone(powderforinjection),artemisinincombinationtherapy(ACT),artusunate(rectalorinjectable),benzylpenicillin(powderforinjection),vitaminA(capsules)

Wetakeoutofanalysisofthechildtracermedicinestwomedicines(Gentamicinandampicillinpowder)thatareincludedinthemotherandinthechildtracermedicinelisttoavoiddoublecounting.

Theaggregateisadjustedbyfacilitytypetoaccommodatethefactthatnotalldrugs(injectables)areexpectedtobeatthelowestlevelfacility,dispensaries./healthpostswherehealthworkersarenotexpectedtoofferinjections.

Equipmentavailability

Shareoffacilitieswiththermometer,stethoscopeandweighingscalerefrigeratorandsterilizationequipment.

MedicalEquipmentaggregate:Assignscoreofoneifenumeratorconfirmsthefacilityhasoneormorefunctioningofeachofthefollowing:thermometers,stethoscopes,sphygmonometersandaweighingscale(adultorchildorinfantweighingscale)asdefinedbelow.Healthcentersandfirstlevelhospitalsareexpectedtoincludetwoadditionalpiecesofequipment:arefrigeratorandsterilizationdevice/equipment.

Thermometer:Assignscoreofoneiffacilityreportsandenumeratorobservesfacilityhasoneormorefunctioningthermometers.

Stethoscope:Assignscoreofoneiffacilityreportsandenumeratorconfirmsfacilityhasoneormorefunctioningstethoscopes.

Sphygmonometer:Assignscoreofoneiffacilityreportsandenumeratorconfirmsfacilityhasoneormorefunctioningsphygmonometers.

WeighingScale:AssignscoreofoneiffacilityreportsandenumeratorconfirmsfacilityhasoneormorefunctioningAdult,orChildorInfantweighingscale.

Refrigerator:Assignscoreofoneiffacilityreportsandenumeratorconfirmsfacilityhasoneormorefunctioningrefrigerator.

Sterilizationequipment:AssignscoreofoneiffacilityreportsandenumeratorconfirmsfacilityhasoneormorefunctioningSterilizationdevice/equipment.

Infrastructureavailability

Shareoffacilitieswithelectricity,cleanwaterandimprovedsanitation.

Infrastructureaggregate:Assignscoreofoneiffacilityreportsandenumeratorconfirmsfacilityhaselectricityandwaterandsanitationasdefined.

Electricity:Assignscoreofoneiffacilityreportshavingtheelectricpowergrid,afueloperatedgenerator,abatteryoperatedgeneratororasolarpoweredsystemastheirmainsourceofelectricity.

Water:Assignscoreofoneiffacilityreportstheirmainsourceofwaterispipedintothefacility,pipedontofacilitygroundsorcomesfromapublictap/standpipe,tubewell/borehole,aprotecteddugwell,aprotectedspring,harvestedrainwater.

Sanitation:AssignscoreofoneiffacilityreportsandenumeratorconfirmsfacilityhasoneormorefunctioningflushtoiletsorVIPlatrines,overedpitlatrine(withslab,compostingtoilet..

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ANNEXB.AdditionalandMoreDetailedResults:Education

Table31.Teachereffortandknowledge

All Public Private Diff. UrbanPublic

RuralPublic Diff.

(1) (2) (3) (4) (5) (6) (7)Absencefromschool 15.5% 16.4% 13.7% ‐2.7% 13.7% 17.2% ‐3.5%

Absencefromclassroom 42.2% 47.3% 30.7% ‐16.7%*** 42.6% 48.8% ‐6.1%Shareofteacherswithminimumco te t k o ledge

39.4% 35.2% 49.1% 14.0%*** 32.9% 35.8% ‐2.9%Timespentteachingintheclassroo

2h40min 2h19min 3h28min 1h9min*** 2h37min 2h13min 24minMinimumteachingresources(%f h l )

95.0% 93.6% 98.2% 4.6%*** 93.7% 93.5% 0.0%Minimumschoolinfrastructure(% f h l )

58.8% 58.5% 59.3% 0.8% 58.0% 58.7% 0.7%

Student‐teacherratio 32.0 37.1 20.8 ‐16.0*** 40.8 35.9 4.9***

Studentspertextbook 3.1 3.5 2.2 ‐1.25*** 2.5 3.8 ‐1.26***

Obs. 306 239 67 66 173 Note:Weightedmeansusingsamplingweight.Resultsbasedonobservationsfrom2960teachersin306schools.Datacollapsedattheschoollevel.Diff.incolumn4(7)isdifferencesinmeansbetweenprivateandpublic(urbanandrural)schools.Superscript(*)denotesthatthedifferenceinmeans,usingstandarderrorsclusteredattheschoollevel,issignificantatthe***1%,**5%,*10%significancelevel.

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Table32.Teachercharacteristics

All Public Private Diff.

(1) (2) (3) (4)Age 36.7 40.1 28.8 ‐11.3***Female 54.2% 51.9% 59.6% 7.8%***Experience 12.5 15.6 5.5 ‐10.1***HighestGrade 5.4 5.7 4.8 ‐0.9***Educationcompleted 2.8 2.8 2.6 ‐0.2***Teachertraining 2.0 2.3 1.4 ‐0.8***Permanentcontract 64.4 81.6 23.4 ‐58.1***Seniority 4.9 4.7 5.3 0.6***BorninDistrict 62.6% 69.2% 47.3% ‐22.0%***Obs. 2,960 2,333 627 Note:Weightedmeansusingsamplingweight.Resultsbasedonobservationsfrom2960teachersin306schools.Datacollapsedattheschoollevel.Diff.isdifferencesinmeansbetweenprivateandpublicschools.Definitionofregressors:

"Experience"denotesthenumberofyearstheteacherhasbeenteaching. "HighestGrade"denotesthehighestgradeinwhichtheteacheristeachingintheschool. “Educationcompleted”isanordinalvariablecodedas0iftheteacherhasnoeducation,1if

theteacherhascompletedprimaryeducation,2iftheteacherhascompletedsecondaryeducation,3iftheteacherhasadiploma/certificate,4iftheteacherhasauniversitybachelordegreeand5iftheteacherhasamasters’degree.

"Teachertraining"isanordinalvariablecodedas0iftheteacherhasnotraining,1iftheteacherhasanEarlyChildhoodEducationcertificate,2iftheteacherhasaprimary1certificate,3iftheteacherhasaprimary2certificate,4iftheteacherhasadiplomainteachingand5iftheteacherhasauniversitydegreeineducation.Othercategoriessuchasspecialneedseducationareexcluded.

“Seniority”isanordinalvariablecodedas1iftheteacherisavolunteer,2iftheteacherisapaidcontractteacher,3iftheteacherisapermanent(governmentteacher),4iftheteacherisseniorteacher,5iftheteacheristhedeputyheadteacher,6iftheteacheristheheadteacher/principaland7iftheteacheristheowner/directoroftheschool.

“Permanentcontract”issetto1iftheteacherhasapermanentcontractandzerootherwise."Borninthedistrict"isadummysetto1iftheteacherisborninthesamedistrictastheschoolwherehe/sheworksandzerootherwise.

Superscript(*)denotesthatthedifference,usingstandarderrorsclusteredattheschoollevel,issignificantatthe***1%,**5%,*10%significancelevel.

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Table33.CorrelatesofTeacherEffort

Corr.withabsencefrom

school

Corr.withabsencefrom

classAge 0.001 0.006***

(0.0009) (0.001)Female ‐0.015 ‐0.163***

(0.017) (0.024)Experience(yearstaught) 0.000 0.005***

(0.0009) (0.001)HighestGradetaught ‐0.001 0.026***

(0.003) (0.004)Educationcompleted 0.009 0.087***

(0.015) (0.022)TeacherTraining 0.002 0.037***

(0.008) (0.01)Permanentcontract 0.023 0.139***

(0.022) ‐0.029Seniority 0.016** 0.075***

(0.008) (0.01)BorninDistrict 0.042** 0.133***

(0.02) (0.029)Obs. 2,960 2,960Thecorrelationsarebasedonaregressionofabsencefromschoolorclassroomseparatelyoneachofthereportedcorrelatesandaconstant.Theregressionuses

samplingweights.Fordefinitionsoftheregressors,seeTable32.Robuststandarderrorsinparentheses,clusteredatthevillagelevel.***1%,**5%,*10%significance.

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Table34.TeacherEffort,AuxiliaryInformation

All Public Private Diff(%point)

UrbanPublic

RuralPublic

Diff(%point)

(1) (2) (3) (4) (5) (6) (7)

Absencefromschool 15.5% 16.4% 13.7% ‐2.7% 13.7% 17.2% ‐3.5%

Absencefromclassroom 42.2% 47.3% 30.7% ‐16.7%*** 42.6% 48.8% ‐6.1%

TimespentTeaching 2h40min 2h19min 3h28min 1h9min 2h38min 2h14min 24min

Auxiliaryinformation

Proportionoflessonspentteaching 81.4% 77.9% 89.3% 11.4% 82.1% 76.6% 5.6%

Scheduledteachingday 5h42min 5h35min 5h54min 18mins 5h33min 5h37min ‐4min

Classroomswithpupilsbutnoteacher

30.8% 36.0% 19.2% ‐16.8%*** 35.9% 36.4% ‐0.6%

Obs. 306 239 67 66 173 Note:Weightedmeansusingsamplingweight.Resultsbasedonobservationsfrom2,960teachersin306schools.Datacollapsedattheschoollevel.Diff.incolumn4(7)isdifferencesinmeansbetweenprivateandpublic(urbanandrural)schools.Superscript(*)denotesthatthedifference,usingstandarderrorsclusteredattheschoollevel,issignificantatthe***1%,**5%,*10%significancelevel.

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Table35.TeacherAssessment

All Public Private Diff(%point)

UrbanPublic

RuralPublic

Diff(%point)

(1) (2) (3) (4) (5) (6) (7)

ShareofTeacherswithminimumknowledge 39.4% 35.2% 49.1% 14.0%*** 32.9% 35.8% ‐2.9%

Averagescoreontest

Averagescoreontest(English,MathsandPedagogy) 57.2% 56.2% 59.6% 3.5%*** 54.4% 56.7% ‐2.2%*

Averagescoreontest(EnglishandMaths) 74.1% 72.9% 76.4% 3.5%*** 71.6% 73.3% ‐1.7%

Differenceinthresholds

Minimumknowledge:100% 5.6% 5.9% 4.9% ‐1.0% 5.7% 5.9% 0.3%

Minimumknowledge:90% 13.6% 13.4% 14.0% 0.6% 13.1% 13.5% ‐0.3%

Minimumknowledge:80% 39.4% 35.2% 49.1% 14.0%*** 32.9% 35.8% ‐2.9%

Minimumknowledge:70% 65.7% 61.4% 75.6% 14.2%*** 60.7% 61.6% ‐0.9%

Obs. 306 239 67 66 173 Note:Weightedmeansusingsamplingweight.Resultsbasedonobservationsfrom2,960teachersin306schools.1,157teacherseitherteachEnglishorbothEnglishandMathematicsand1174teacherswhoteacheitherMathematicsorbothEnglishandMathematics.Datacollapsedattheschoollevel.Diff.incolumn4(7)isdifferencesinmeansbetweenprivateandpublic(urbanandrural)schools.Superscript(*)denotesthatthedifference,usingstandarderrorsclusteredattheschoollevel,issignificantatthe***1%,**5%,*10%significancelevel.

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Table36.TeacherAssessment:Disaggregation

All Public Private Diff(%point)

UrbanPublic

RuralPublic

Diff(%point)

(1) (2) (3) (4) (5) (6) (7)FractioncorrectonEnglishSection 64.6% 63.7% 66.6% 2.9%* 63.4% 63.8% ‐0.4%

FractioncorrectonMathsSection 80.6% 79.7% 82.7% 3%* 77.8% 80.3% ‐2.4%FractioncorrectonPedagogySection 35.9% 35.1% 37.8% 2.8% 33.6% 35.5% ‐1.9%

English

Minimumknowledge:100%correct 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%

Minimumknowledge:90%correct 0.1% 0.2% 0.0% ‐0.2% 0.0% 0.3% ‐0.3%

Minimumknowledge:80%correct 10.1% 8.7% 13.2% 4.5% 9.1% 8.6% 0.5%

Minimumknowledge:70%correct 37.0% 33.2% 45.6% 12.5%** 36.0% 32.3% 3.7%

Mathematics

Minimumknowledge:100%correct 13.3% 14.3% 11.0% ‐3.3% 12.8% 15.1% ‐2.4%

Minimumknowledge:90%correct 33.8% 34.2% 32.9% ‐1.2% 27.5% 36.2% ‐8.7%*

Minimumknowledge:80%correct 75.3% 72.3% 82.0% 9.7%** 71.0% 72.6% ‐1.6%

Minimumknowledge:70%correct 84.9% 82.8% 89.7% 6.9%* 79.8% 83.7% ‐4.0%Pedagogy

Minimumknowledge:100%correct 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%

Minimumknowledge:90%correct 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%

Minimumknowledge:80%correct 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%

Minimumknowledge:70%correct 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%

Obs. 306 239 67 66 173 Note:Weightedmeansusingsamplingweight.Resultsbasedonobservationsfrom2,960teachersin306schools.Datacollapsedattheschoollevel.Diff.incolumn4(7)isdifferencesinmeansbetweenprivateandpublic(urbanandrural)schools.Superscript(*)denotesthatthedifference,usingstandarderrorsclusteredattheschoollevel,issignificantatthe***1%,**5%,*10%significancelevel.

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Table37.EnglishSection

All Public Private Diff(%point)

UrbanPublic

RuralPublic

Diff(%point)

(1) (2) (3) (4) (5) (6) (7)

FractioncorrectonEnglishsection 64.6% 63.7% 66.6% 2.9%* 63.4% 63.8% ‐0.4%

Fractioncorrectongrammartask 92.9% 92.2% 94.6% 2.4%*** 92.6% 92.1% 0.5%

FractioncorrectonClozetask 68.6% 67.6% 70.9% 3.3% 69.3% 67.0% 2.3%

Fractioncorrectoncompositiontask 50.9% 50.0% 53.0% 3.0% 48.5% 50.5% ‐1.9%

Obs. 306 239 67 66 173 Note:Weightedmeansusingsamplingweight.Resultsbasedonobservationsfrom2,960teachersin306schools.1,157teacherseitherteachEnglishorbothEnglishandMathematicsand1174teacherswhoteacheitherMathematicsorbothEnglishandMathematics.Datacollapsedattheschoollevel.Diff.incolumn4(7)isdifferencesinmeansbetweenprivateandpublic(urbanandrural)schools.Superscript(*)denotesthatthedifference,usingstandarderrorsclusteredattheschoollevel,issignificantatthe***1%,**5%,*10%significancelevel.

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Table38.MathematicsSection

All Public Private Diff

(%point) UrbanPublic RuralPublic Diff(%point)

(1) (2) (3) (4) (5) (6) (7)

FractioncorrectonMath 80.6% 79.7% 82.7% 3.0%* 77.8% 80.3% 2.5%

FractioncorrectonLowerPrimary 82.2% 81.5% 83.9% 2.4% 79.4% 82.1% ‐2.8%

FractioncorrectonUpperPrimary 77.7% 76.4% 80.6% 4.2%* 75.0% 76.8% ‐1.8%

Addingdoubledigitnumbers 97.2% 97.1% 97.3% 0.2% 95.4% 97.6% ‐2.3%

Substractingdoubledigitnumbers 88.0% 87.0% 90.2% 3.2% 84.6% 87.7% ‐3.1%

Addingtripledigitnumbers 87.5% 87.5% 87.5% 0.1% 86.5% 87.7% ‐1.2%

Dividingdoublebysingle 88.0% 86.6% 91.2% 4.6%* 82.1% 88.0% ‐5.9%

Multiplyingtwodigitnumbers 86.8% 86.5% 87.6% 1.1% 85.3% 86.9% ‐1.5%

Addingdecimals 76.6% 72.5% 85.7% 13.2%*** 72.2% 72.6% ‐0.4%

Divisionoftwodigitnumbers‐Conceptual understanding 89.9% 88.3% 93.7% 5.4%** 85.9% 89.0% ‐3.1%

Comparingfractionswithdifferentdenominators 47.9% 49.6% 44.1% ‐5.5% 41.7% 52.0% ‐10.2%**

Monetaryunits‐Multiplication 82.8% 82.6% 83.3% 0.7% 78.4% 83.9% ‐5.5%*

Geometry‐2DShapes 94.0% 94.3% 93.2% ‐1.1% 90.0% 95.6% ‐5.6%*

Geometry‐typesoflines 93.6% 93.2% 94.5% 1.3% 88.3% 94.7% ‐6.4%**

Time(readingaclock)‐ProblemSolving 76.9% 76.2% 78.3% 2.0% 71.6% 77.7% 6.1%

InterpretingDataonaVennDiagram 72.8% 72.0% 74.4% 2.3% 69.6% 72.8% 3.2%

InterpretingDataonaGraph 66.7% 65.1% 70.3% 5.2% 62.9% 65.7% ‐2.8%

Squareroot(noremainder) 87.8% 85.9% 91.8% 5.9%** 82.9% 86.9% ‐3.9%

Subtractionofnumberswithdecimals 82.1% 78.9% 89.9% 11.2%*** 73.0% 80.4% ‐7.5%

DivisionofFractions 69.0% 65.5% 76.7% 11.2% 57.7% 67.6% ‐8.9%*

OneVariableAlgebra 72.3% 70.6% 76.3% 5.8% 65.2% 72.2% ‐7.0%

Geometry‐computingperimeterofarectangle 80.3% 78.2% 85.0% 6.8%* 73.6% 79.6% ‐6.0%

Geometry‐computingareaofarectangle 73.8% 71.6% 78.8% 7.2%* 69.8% 72.2% ‐2.4%

Obs. 304 237 67 65 172Note:Weightedmeansusingsamplingweight. Results based on observations from 1,174 teachers in 304 schoolsthatwho either teach Mathematics or both English and Mathematics.Datacollapsedattheschoollevel.Diff.incolumn4(7)isdifferences inmeansbetweenprivateandpublic(urbanandrural)schools.Superscript (*)denotesthatthedifference,usingstandarderrorsclusteredattheschoollevel,issignificantatthe***1%,**5%,*10%significance level.

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Table39.PedagogySection

All Public Private Diff(%point)

UrbanPublic

RuralPublic

Diff(%point)

(1) (2) (3) (4) (5) (6) (7)FractioncorrectonPedagogySection 35.9% 35.1% 37.8% 2.8% 33.6% 35.5% ‐1.9%

FractioncorrectonbasicPedagogySection 37.0% 36.0% 39.3% 3.3% 34.0% 36.6% ‐2.6%

FractioncorrectonadvancedPedagogySection 35.1% 34.4% 36.7% 2.3% 33.4% 34.7% ‐1.3%

Preparingalessonplan 40.4% 40.0% 41.3% 1.3% 39.4% 40.2% ‐0.8%

Assessingchildren'sabilities 33.8% 32.5% 36.7% 4.1%* 31.3% 32.9% ‐1.6%

Evaluatingstudents'progress 29.4% 28.4% 31.6% 3.2% 24.3% 29.7% ‐5.4%

Obs. 306 239 67 66 173

Note:Weightedmeansusingsamplingweight.Resultsbasedonobservationsfrom1,174teachersin304schoolsthatwhoeitherteachMathematicsorbothEnglishandMathematics.Datacollapsedattheschoollevel.Diff.incolumn4(7)isdifferencesinmeansbetweenprivateandpublic(urbanandrural)schools.Superscript(*)denotesthatthedifference,usingstandarderrorsclusteredattheschoollevel,issignificantatthe***1%,**5%,*10%significancelevel.

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Table40.CorrelationofTeacherKnowledge

Corr.with Corr.with Corr.with Corr.with Corr.with Corr.with

TotalscoreEnglishScore

English(80%)

MathScore Math(80%)Pedagogyscore

(1) (2) (3) (4) (5) (6)

Age ‐0.001* ‐0.002*** ‐0.003*** ‐0.001 ‐0.004* ‐0.001**

(0.0001) (0.0005) (0.0009) (0.0008) (0.002) (0.0007)

Female 0.015** ‐0.001 ‐0.012 0.03** 0.121*** 0.005

(0.007) (0.009) (0.021) ‐0.013 ‐0.033 ‐0.01

Experience ‐0.003*** ‐0.001*** ‐0.002*** ‐0.004*** ‐0.010*** ‐0.003***

(0.0004) (0.0005) (0.0009) (0.0006) (0.002) (0.0005)

HighestGradetaught 0.01*** 0.011*** 0.009* 0.02*** 0.053*** 0.013***

(0.002) (0.002) (0.005) (0.003) (0.009) (0.003)

Educationcompleted 0.018*** 0.028*** 0.045*** 0.027*** 0.037 0.027***

(0.005) (0.007) (0.013) (0.01) (0.025) (0.008)

TeacherTraining 0.001 0.004 0.013 0.005 ‐0.003 0.007

(0.003) (0.004) (0.008) (0.005) (0.013) (0.004)

PermanentContract ‐0.017* ‐0.016 ‐0.020 ‐0.028 ‐0.034 ‐0.006

(0.01) (0.011) (0.022) (0.017) (0.02) (0.015)

Seniority ‐0.001 ‐0.002 ‐0.001 ‐0.008 ‐0.002 0.006

(0.004) (0.004) (0.012) (0.007) (0.022) (0.005)

Obs. 1,678 1,157 1,157 1,174 1,174 1,678Thecorrelationsarebasedonregressionsofeachdependentvariable(toprow)separatelyoneachofthereportedcorrelatesandaconstant.Theregressionusessamplingweights.Fordefinitionsoftheregressors,seeTable32.Robuststandarderrorsinparentheses,clusteredatthevillagelevel.***1%,**5%,*10%significance.

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Table41.AttheSchool,auxiliaryinformation

All Public Private Diff(%point)

UrbanPublic

RuralPublic

Diff(%point)

(1) (2) (3) (4) (5) (6) (7)

Availabilityofteachingresources

Shareofstud.withpencils 97.9% 97.2% 99.2% 2.0%** 97.7% 97.1% 0.6%

Shareofstud.withpaper 98.2% 97.5% 99.8% 2.4%** 99.9% 96.7% 3.2%**

Haveblackboard 99.0% 98.5% 100.0% 1.5% 100.0% 98.0% 2.0%

Chalk 93.0% 91.6% 96.0% 4.4% 90.7% 91.9% ‐1.3%

Sufficientcontrasttoreadboard 95.1% 93.7% 98.1% 4.4%* 90.2% 94.8% ‐4.6%

Functioningschoolinfrastructure

Visibilityjudgedbyenumerator 86.2% 85.5% 87.6% 2.1% 84.8% 85.8% ‐1.0%

Toiletclean 73.6% 75.3% 69.8% ‐5.5% 74.2% 75.6% ‐1.4%

Toiletprivate 95.3% 93.2% 100.0% 6.8%*** 96.4% 92.3% 4.2%

Toiletaccessible 97.9% 96.9% 100.% 3.1%** 96.6% 97.0% ‐0.5%

Student‐teacherratio

Pupilsperteacher 30.2 34.9 19.7 ‐15.2*** 34.6 35.1 ‐0.5

Textbooksperstudent

Shareofstud.Withtextbook(English) 3.5 4.1 2.2 ‐1.91*** 2.8 4.4 ‐1.6**

Shareofstud.Withtextbook(Math) 2.6 2.8 2.3 ‐0.59 2.3 3.0 ‐0.8***

Obs. 306 239 67 66 173 Note:Weightedmeansusingsamplingweight.Results based on observations from 2960 teachers in 306 schools.Datacollapsed at the school level. Diff. in column 4(7)isdifferencesinmeansbetweenprivateandpublic(urbanandrural)schools.Superscript(*)denotesthatthedifference,usingstandarderrorsclusteredattheschoollevel,issignificantatthe***1%,**5%,*10%significancelevel.

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Table42.Studentperformance

All Public Private Diff(%point)

UrbanPublic

RuralPublic

Diff(%point)

(1) (2) (3) (4) (5) (6) (7)Avg.Score(English&Maths) 71.0% 66.7% 80.6% 13.9%*** 70.1% 65.6% 4.4%**

Avg.Score(English) 80.4% 75.2% 92.1% 16.9%*** 80.5% 73.5% 7.0%**

Avg.Score(Maths) 61.6% 58.2% 69.0% 10.8%*** 59.7% 57.8% 1.9%

Avg.Scorenon‐verbalreasoning 60.0% 57.2% 66.4% 9.2%*** 58.6% 56.7% 1.9%

Obs. 306 239 67 66 173 Note:Weightedmeansusingsamplingweight.Resultsbasedonobservationsfrom2,953studentsin306schools(2,378studentsinpublicand575studentsinprivateschool).Datacollapsedattheschoollevel.Diff.incolumn4(7)isdifferencesinmeansbetweenprivateandpublic(urbanandrural)schools.Superscript(*)denotesthatthedifference,usingstandarderrorsclusteredattheschoollevel,issignificantatthe***1%,**5%,*10%significancelevel.

Table43.StudentPerformanceontheEnglishSection

All Public Private Diff(%point)

UrbanPublic

RuralPublic

Diff(%point)

(1) (2) (3) (4) (5) (6) (7)Canreadaletter(averagescore) 96.5% 95.2% 99.4% 4.2%*** 96.9% 94.7% 2.2%*Canreadaword(averagescore) 93.6% 91.3% 98.9% 7.6%*** 93.7% 90.6% 3.1%Hasbasicvocabulary(averagescore)

85.0% 80.0% 96.3% 16.4%*** 86.6% 77.9% 8.7%***

Canreadasentence 80.8% 74.9% 94.2% 19.3%*** 82.2% 72.6% 9.6%**Canreadaparagraph 41.8% 27.5% 73.8% 46.3%*** 36.2% 24.9% 11.3%**Comprehension(factual) 56.3% 44.2% 83.3% 39%*** 53.7% 41.3% 12.5%***Comprehension(analytic) 47.6% 36.3% 72.7% 36.4%*** 44.6% 33.8% 10.8%***Obs. 306 239 67 66 173 Note:Weightedmeansusingsamplingweight.Resultsbasedonobservationsfrom2,953studentsin306schools(2,378studentsinpublicand575studentsinprivateschool).Datacollapsedattheschoollevel.Diff.incolumn4(7)isdifferencesinmeansbetweenprivateandpublic(urbanandrural)schools.Superscript(*)denotesthatthedifference,usingstandarderrorsclusteredattheschoollevel,issignificantatthe***1%,**5%,*10%significancelevel.

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Table44.StudentPerformanceonMathematicsSection

All Public Private Diff(%point)

UrbanPublic

RuralPublic

Diff(%point)

(1) (2) (3) (4) (5) (6) (7)Numberrecognition 98.7% 98.5% 99.0% 0.5% 98.8% 98.4% 0.3%

Orderingnumbers 73.7% 71.7% 78.2% 6.5%** 73.1% 71.2% 1.9%

Addition(singledigits) 92.5% 91.7% 94.5% 2.8%** 93.4% 91.2% 2.2%

Addition(doubledigits) 86.0% 83.2% 92.4% 9.2%*** 86.3% 82.2% 4.1%*

Addition(tripledigits) 88.6% 86.0% 94.4% 8.4%*** 89.3% 85.0% 4.4%**

Subtraction(singledigits) 89.0% 87.3% 92.8% 5.4%*** 90.1% 86.5% 3.6%*

Subtraction(doubledigits) 66.8% 60.6% 80.5% 19.9%*** 61.0% 60.5% 0.5%

Multiplication(singledigits) 55.6% 49.9% 68.3% 18.4%*** 51.8% 49.3% 2.5%

Multiplication(doubledigits) 12.0% 5.6% 26.4% 20.8%*** 7.8% 4.9% 2.9%

Multiplication(tripledigits) 5.5% 1.7% 14.2% 12.6%*** 1.7% 1.7% 0.0%

Division(singledigits) 64.1% 58.9% 75.5% 16.6%*** 59.6% 58.7% 0.9%

Division(doubledigits) 40.7% 34.1% 55.6% 21.5%*** 35.1% 33.8% 1.3%

Division(analytical) 29.5% 26.9% 35.5% 8.6%*** 26.9% 26.9% 0.1%

Multiplication(problemsolving)

19.2% 11.7% 35.9% 24.2%*** 13.0% 11.3% 1.7%

Completesequence 27.5% 25.3% 32.4% 7.1%** 29.0% 24.1% 4.8%

Obs. 306 239 67 66 173

Note:Weightedmeansusingsamplingweight.Resultsbasedonobservationsfrom2,953studentsin306schools(2,378studentsinpublicand575studentsinprivateschool).Datacollapsedattheschoollevel.Diff.incolumn4(7)isdifferencesinmeansbetweenprivateandpublic(urbanandrural)schools.Superscript(*)denotesthatthedifference,usingstandarderrorsclusteredattheschoollevel,issignificantatthe***1%,**5%,*10%significancelevel.

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Table45.CorrelationsbetweentheServiceDeliveryIndicatorsandTestScores

Absence

fromschoolAbsencefromclass

Timespentteaching

Shareofteacherswith

minimumknowledge

Teachertestscore(EnglishandMath)

Teachertestscore(English,Math,

Pedagogy)

Minimumteachingresources

Minimumschoolinfra‐

structure

Student‐teacherratio

Studentsper

textbook

(1) (2) (3) (4) (5) (6) (7) (8) (9) (10)

PanelA

All ‐0.15** ‐0.16*** 0.021*** 0.08* 0.30*** 0.47*** 0.10 0.02 ‐0.003*** ‐0.01*

(.06) (.03) (.004) (.04) (.11) (.13) (.07) (.02) (.001) (.003)

Observations 306 306 306 306 306 306 301 306 306 284

PanelB

PublicSchools ‐0.16*** ‐0.13*** 0.016*** ‐0.03 0.10 0.33** 0.03 ‐0.01 ‐0.002*** ‐0.001

(.06) (.03) (.004) (.04) (0.12) (.14) (.07) (.002) (.001) (.003)

Observations 239 239 239 239 239 239 236 239 239 220Notes:Eachcellrepresentaregressionwheretestscoreisregressed ontheindicatornotedinthecolumnandaconstant.Theregressionusessamplingweights.PanelAisallschools.PanelBis publicschools,controllingforrural‐urbanlocation.Weightedrobuststandarderrorsinparenthesis.Timespentteachingismeasuredinhours.*(**)[***]denotesignificanceatthe10%,(5%),[1%]level.

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Figure13.DistributionsoftheIndicatorsAbsentfromschool,Absentfromclass,andtimespentteaching

Figure14.Distributionsoftheteachertestscores

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Figure15.DistributionsoftheIndicatorsMinimumteachingresources,Studentspertextbooks,Student‐teacherratio

Figure16.Correlationsbetweenindicatorsandlearning(studenttestscores)

Note: The graphs show the scatter plots (red dots) and the predicted OLS relationship (blue solid line) for various indicators and student test scores in public schools. The regression coefficients are reported in table 19, panel B.

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Table46.TanzaniaandSenegalServiceDeliveryIndicators

Tanzania Senegal

Teachers

Absencefromschool 23% 18%

Absencefromclassroom ‐ ‐

Shareofteacherswithminimumknowledge(language) 9% 29%

Shareofteacherswithminimumknowledge( h i )

73% 75%

Timespentteachingintheclassroom 2h40min 3h15min

Schools:

Minimumteachingresources(%ofschools) ‐ ‐

Functioningschoolinfrastructure ‐ ‐

Student‐teacherratio 74 34

Textbooksperstudent 1 2.5Note:Theindicator"E2:Absencefromclass"wasnotreportedinthepilotsinTanzaniaandSenegal.Thedatafortheindicator"E5:Availabilityofteachingresources"and"E6:Functioningschoolinfrastructure"wasnotcollectedinthepilotsinTanzaniaandSenegal.Theindicator"E8:Textbooksperstudent"isdefinedastextbooksperstudentswhileindicatorE8inthereportisdefinedasstudentspertextbook.ThedatacollectionmethodsusedtoderivetheseindicatorsdifferslightlyfromthepilotsandtheKenyaSDI.

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ANNEXC.AdditionalandMoreDetailedResults:Health

Table47.Distributionofhealth personnel by provider type

All Public Private

(non‐profit) Rural UrbanRuralPublic

UrbanPublic

Doctors 4.1 4.6 2.5 2.1 7.9

ClinicalOfficer 12.7 11.9 15.4 9.4 19.1

Nurses 55.9 59.1 45.5 59.2 49.6

Midwives 1.7 1.6 2.0 2.0 1.2

Para‐professionals 19.2 18.2 22.2 22.0 14.0

BSc.Nurses 0.5 0.2 1.4 0.4 0.6

NurseAides 1.9 0.6 6.1 1.5 2.7

Pharmacists 3.9 3.6 4.9 3.5 4.8

Totals 100.0 100.0 100.0 100.0 100.0 n=3,161Note:UG:universitygraduate;PG:post‐graduate;andMTC:medicaltrainingcollege

Table48.Distributionofhealth personnel by facility type

All Dispensaries

Healthcenters

Hospitals

Doctors 4.1 0.2 1.4 11.7

ClinicalOfficer 12.7 6.8 12.9 21.0

Nurses 55.9 61.4 56.9 47.2

Midwives 1.7 3.2 0.5 0.6

Para‐professionals 19.2 22.6 21.3 12.8

BSc.Nurses 0.5 0.1 0.3 1.2

NurseAides 1.9 2.5 1.8 1.3

Pharmacists 3.9 3.2 4.9 4.2

Totals 100.0 100.0 100.0 100.0

Table49.Distributionofhealth personnel by gender

All Female MaleDoctors 4.1 3.6 5.0ClinicalOfficers 12.7 12.0 13.9Nurses 55.9 55.2 57.1Midwives 1.7 2.4 0.6Para‐professionals 19.2 20.2 17.5BSc.Nurses 0.5 0.5 0.5NurseAides 1.9 2.0 1.8Pharmacists 3.9 4.1 3.7Totals 100.0 100.0 100.0

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Table50.Caseloadperclinicianbyleveloffacility

All Public Private Diff

(%point) Rural Urban Diff(%point)

RuralPublic

UrbanPublic

Diff(%point)

Allfacilities 9.0 8.7 10.4 1.7 8.8 10.2 1.4 8.5 10.3 1.8 (0.9) (0.9) (1.7) (1.4) (1.0) (2.5) (2.6) (1.0) (2.7) (2.8)Dispensaries 9.3 8.7 11.4 2.6 9.3 8.8 (0.5) 8.9 7.3 (1.6) (1.1) (1.1) (2.0) (1.9) (1.1) (3.8) (3.8) (1.1) (5.0) (3.9)HealthCenters 7.3 7.7 6.0 (1.7) 6.3 11.8 5.5 6.4 15.4 9.0 (1.0) (1.1) (1.0) (1.1) (0.8) (2.3) (2.2) (0.8) (3.4) (3.3)Firstlevelhospitals

10.1 10.5 9.0 (1.5) 7.6 14.0 6.5 7.8 15.3 7.5(1.3) (1.6) (4.1) (4.7) (0.9) (2.7) (2.9) (1.2) (3.5) (3.8)

Table51.Absencebyleveloffacility

All Public Private Diff

(%point) Rural Urban Diff(%point)

RuralPublic

UrbanPublic

Diff(%point)

Allfacilities 0.275 0.292 0.209 ‐0.083 0.269 0.312 0.043 0.283 0.376 0.093 (0.05) (0.06) (0.04) (0.07) (0.05) (0.021) (0.04) (0.06) (0.03) (0.07)Dispensaries 0.255 0.269 0.201 ‐0.068 0.248 0.315 0.067 0.259 0.381 0.123 (0.05) (0.07) (0.04) (0.08) (0.06) (0.026) (0.05) (0.07) (0.04) (0.08)HealthCenters 0.375 0.411 0.248 ‐0.163 0.392 0.304 ‐0.087 0.419 0.361 ‐0.058 (0.04) (0.04) (0.05) (0.05) (0.04) (0.040) (0.04) (0.04) (0.05) (0.05)

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Table52.CorrelatesofAbsence

Dependentvar.:Absencerate unweightedregression weightedregression

NormalSE WithclusteredSE NormalSE WithclusteredSEPublicowned(d) 0.169*** 0.169** 0.095 0.095

(0.037) (0.060) (0.073) (0.065)Ruralfacility(d) 0.037 0.037 0.123* 0.123**

(0.034) (0.033) (0.063) (0.045)Dispensaryorhealthpost(d) 0.044 0.044 0.039 0.039

(0.037) (0.055) (0.059) (0.066)Hasminimuminfrastructure(d) ‐0.012 ‐0.012 ‐0.007 ‐0.007

(0.034) (0.045) (0.074) (0.075)Hasminimummedicalequipment(d) 0.02 0.02 0.103 0.103

(0.054) (0.069) (0.098) (0.093)Proportionofprioritydrugsavailable 0.065 0.065 ‐0.131 ‐0.131

(0.118) (0.180) (0.235) (0.233)Numberofhealthworkers(Onetotwoisreferencecategory)ThreetoFiveworkers(d) 0.172** 0.172** 0.163 0.163

(0.070) (0.085) (0.139) (0.099)Sixtotenworkers(d) 0.233*** 0.233** 0.339** 0.339**

(0.069) (0.104) (0.134) (0.123)Eleventotwentyworkers(d) 0.236** 0.236** 0.356** 0.356**

(0.077) (0.110) (0.128) (0.114)Morethantwentyworkers(d) 0.233** 0.233** 0.306** 0.306**

(0.084) (0.104) (0.145) (0.115)Cadretype(Nurseisreferencecategory)Medicaldoctor(d) 0.15 0.15 0.028 0.028

(0.163) (0.157) (0.185) (0.194)Midwife(d) 0.046 0.046 ‐0.114 ‐0.114

(0.129) (0.085) (0.201) (0.201)Clinicalofficer(d) ‐0.043 ‐0.043 ‐0.074 ‐0.074

(0.041) (0.034) (0.063) (0.055)MedicalParaprofessional(d) ‐0.076** ‐0.076** ‐0.078 ‐0.078 (0.031) (0.031) (0.070) (0.070)N 1214 1214 1214 1214r2_p 0.037 0.037 0.059 0.059Note:(d)fordiscretechangeofdummyvariablefrom0to1;*p<0.1,**p<0.05,***p<0.001;standarderrorsinparenthesesCaseloadwasexcludedasanexplanatoryvariablebecauseofpotentialendogeneity.

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Table53.Adherencetoclinicalguidelinesbycadre

All Public Private Diff

(%point) Rural Urban Diff(%point)

RuralPublic

UrbanPublic

Diff(%point)

Allcadres 0.437 0.427 0.476 0.049 0.417 0.520 0.103 0.411 0.512 0.101(0.032) (0.034) (0.040) (0.039) (0.035) (0.015) (0.028) (0.037) (0.015) (0.031)

Doctors 0.612 0.609 0.617 0.008 0.692 0.546 (0.146) 0.725 0.497 (0.227)(0.052) (0.073) (0.031) (0.080) (0.030) (0.065) (0.068) (0.038) (0.074) (0.076)

ClinicalOfficers 0.543 0.524 0.572 0.048 0.539 0.548 0.009 0.517 0.533 0.016(0.022) (0.019) (0.046) (0.047) (0.033) (0.022) (0.034) (0.028) (0.011) (0.024)

Nurses 0.403 0.404 0.396 (0.008) 0.394 0.479 0.086 0.397 0.489 0.092(0.031) (0.034) (0.033) (0.039) (0.034) (0.011) (0.029) (0.037) (0.024) (0.043)

Table54.Adherencetoclinicalguidelinesbyfacilitytype

All Public Private Diff

(%point) Rural Urban Diff(%point)

RuralPublic

UrbanPublic

Diff(%point)

Dispensaries 0.434 0.422 0.473 0.051 0.418 0.519 0.101 0.409 0.528 0.119(0.037) (0.041) (0.041) (0.046) (0.041) (0.016) (0.039) (0.044) (0.001) (0.045)

Healthcenters 0.503 0.499 0.526 0.027 0.489 0.572 0.083 0.489 0.564 0.075(0.024) (0.024) (0.042) (0.037) (0.026) (0.014) (0.021) (0.026) (0.023) (0.034)

Hospitals 0.573 0.548 0.662 0.113 0.555 0.591 0.036 0.549 0.547 (0.002) (0.030) (0.032) (0.056) (0.067) (0.041) (0.032) (0.044) (0.043) (0.036) (0.047)

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Table55.Managementofmaternalandneonatalcomplicationsbycadre

All Public Private Diff

(%point) Rural Urban Diff(%point)

RuralPublic

UrbanPublic

Diff(%point)

Allcadres 0.446 0.442 0.458 0.016 0.436 0.483 0.047 0.434 0.487 0.053 (0.03) (0.03) (0.04) (0.03) (0.03) (0.03) (0.03) (0.03) (0.02) (0.02)Doctors 0.574 0.571 0.581 0.011 0.720 0.454 ‐0.266 0.753 0.394 ‐0.359 (0.07) (0.10) (0.08) (0.13) (0.03) (0.08) (0.09) (0.03) (0.08) (0.09)Clinicalofficers 0.464 0.456 0.477 0.021 0.454 0.475 0.021 0.431 0.486 0.055 (0.03) (0.02) (0.05) (0.05) (0.03) (0.04) (0.05) (0.02) (0.02) (0.02)Nurses 0.445 0.445 0.443 ‐0.003 0.438 0.499 0.061 0.440 0.509 0.069 (0.02) (0.03) (0.03) (0.03) (0.03) (0.02) (0.03) (0.03) (0.01) (0.03)

Table56.Managementofmaternalandneonatalcomplicationsbyfacilitytype

All Public Private Diff

(%point) Rural Urban Diff(%point)

RuralPublic

UrbanPublic

Diff(%point)

Dispensaries 0.433 0.430 0.444 0.014 0.423 0.488 0.065 0.419 0.525 0.106(0.031) (0.034) (0.036) (0.033) (0.034) (0.042) (0.050) (0.035) (0.019) (0.037)

Healthcenters 0.460 0.457 0.475 0.017 0.455 0.482 0.027 0.456 0.466 0.010(0.017) (0.015) (0.036) (0.031) (0.017) (0.018) (0.015) (0.016) (0.020) (0.019)

Hospitals 0.490 0.484 0.514 0.031 0.507 0.475 (0.032) 0.511 0.452 (0.059) (0.025) (0.031) (0.067) (0.080) (0.026) (0.038) (0.040) (0.028) (0.044) (0.045)

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Table57.Diagnosticaccuracycadre

All Public PrivateDiff(%

point)Rural Urban

Diff(%

point)

RuralPublic

UrbanPublic

Diff(%

point)Allcadres 0.722 0.716 0.742 0.026 0.708 0.777 0.069 0.711 0.748 0.037 (0.018) (0.023) (0.025) (0.036) (0.022) (0.018) (0.027) (0.027) (0.026) (0.038)Doctors 0.854 0.883 0.784 (0.100) 0.889 0.826 (0.064) 0.929 0.839 (0.090) (0.032) (0.039) (0.035) (0.048) (0.054) (0.029) (0.062) (0.046) (0.046) (0.067)Clinicalofficers 0.802 0.796 0.811 0.015 0.801 0.803 0.003 0.826 0.759 (0.067) (0.012) (0.024) (0.028) (0.046) (0.019) (0.015) (0.024) (0.022) (0.023) (0.026)Nurses 0.698 0.701 0.687 (0.013) 0.693 0.740 0.046 0.699 0.723 0.025 (0.026) (0.033) (0.030) (0.053) (0.030) (0.028) (0.041) (0.036) (0.036) (0.049)

Figure17.Treatment actions prescribed by cadre

86%81%

72%79%

73%66%

48%43%

37%

Doctors Clinical officers Nurses

Correct diagnosis Partial treatment Full treatment

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Figure18.Diagnostic accuracy by questions asked: Acute diarrhea with severe dehydration

Figure19.Diagnostic accuracy by questions asked: Malaria with anemia

0 20 40 60 80 100

Duration of diarrrhoea

Frequency of diarrrhoea

Blood in stool

Vomiting

Breastfeeding well

Abdominal discomfort

General Health condition

Skin pinch

Offer drink

Sunken eyes

Check weight

Oedema of both feet

Percentage

0 20 40 60 80 100

Duration of fever

Convulsions

Vomiting

Hands palmar pallor

Eyes pale colour

Responsiveness/general condition

Temperature

Neck stiffness

Respiratory rate

Percentage

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Figure20.Diagnostic accuracy by questions asked: Pneumonia

Figure21.Diagnostic accuracy by questions asked: Diabetes mellitus

0 20 40 60 80 100

Duration of cough

Difficulty in breathing

Fever

Convulsions

Recent history of measles

Count respiratory rate

Observe breathing

Auscultate the chest

Examine throat

Ears

Percentage

0 20 40 60 80 100

Appetite

Thirst

Urinary output

Exercise

Diabetes in family

Abdomen liver

Height

Blood pressure

Percentage

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Figure22.Diagnostic accuracy by questions asked: Pulmonary tuberculosis

0 20 40 60 80 100

Duration of cough

Blood in sputum

Chest pain and breathing difficulties

Presence of fever and pattern

Night sweats

HIV test taken

Weight loss

Appetite

General health condition

Take temperature

Check weight

Check height

Take pulse rate

Take respiratory rate

Chest examination

Retraction

Blood pressure

Percentage

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Figure23.CorrectTreatmentActions:Post‐partumhemorrhage

Figure24.CorrectTreatmentActions:Neonatalasphyxia

0 20 40 60 80 100

Other symptoms

Number of pads

Duration of labour

Labour augmentation

Prolonged bleeding (Fibloids)

Attendance of ANC

Placenta praevia/ abruption

Temperature

Weight

Retained placenta

Ruptured uterus

Uterine palpation

Percentage

0 20 40 60 80 100

Check heart rate

Observe respiratory effort

Muscle tone

Test reflex irritability

Look at neonatal colour

Score using AGPAR scale

Agpar score 0‐4/<4

Clear airways

Keep baby warm

Resucitation with bag and mask

Give baby 5 inflation good breaths

Check heart rate

Check if chest is moving

See if pulse or breathing improved

Provide oxygen

Call help

Percentage

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Table58.Availabilityofspecifictypesofequipmentusedintheequipmentindicator

All Public Private Diff

(%point) Rural Urban Diff(%point)

RuralPublic

UrbanPublic

Diff(%point)

Anyscale(adult,child,infant) 0.987 0.984 0.996 0.012 0.985 0.994  0.009 0.982 1.000 0.018

(0.01) (0.02) (0.00) (0.02) (0.01) (0.01) (0.02) (0.02) (0.00) (0.02)

Thermometer 0.920 0.908 0.965 0.057 0.912 0.968  0.056 0.901 0.962 0.062

(0.03) (0.04) (0.03) (0.05) (0.04) (0.02) (0.04) (0.04) (0.03) (0.06)

Stethoscope 0.943 0.929 0.994 0.065 0.938 0.975  0.037 0.924 0.973 0.049

(0.05) (0.06) (0.01) (0.06) (0.06) (0.01) (0.06) (0.07) (0.03) (0.07)Sphygmonometer 0.863 0.831 0.981 0.150 0.845 0.968  0.123 0.816 0.948 0.132

(0.09) (0.120) (0.019) (0.124) (0.110) (0.03) (0.115) (0.134) (0.057) (0.146)HealthcentersandFirstlevelhospitalsonly  

Refrigerator 0.980 0.982 0.973 (0.009) 0.992 0.946  (0.047) 1.000 0.918 (0.082)

(0.01) (0.02) (0.03) (0.03) (0.01) (0.06) (0.06) (0.00) (0.09) (0.08)Sterilizationequipment 0.848 0.853 0.833 (0.019) 0.830 0.901  0.071 0.832 0.925 0.092

(0.05) (0.06) (0.07) (0.05) (0.07) (0.06) (0.09) (0.07) (0.04) (0.09)

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Table59.Drugavailability(adjustedforfacilitytype)

All Public Private Diff

(%point) Rural Urban Diff(%point)

RuralPublic

UrbanPublic

Diff(%point)

Allessentialdrugs(adjusted)

67.2% 66.8% 68.9% 2.1% 67.3% 66.4% ‐0.9% 67.2% 63.2% (0.040)

(0.018) (0.021) (0.017) (0.021) (0.021) (0.027) (0.037) (0.023) (0.045) (0.049)

Essentialdrugsformothers(adjusted)

59.2% 58.4% 62.1% 3.7% 58.7% 62.5% 3.8% 58.4% 58.9% 0.005

(0.025) (0.032) (0.019) (0.037) (0.030) (0.029) (0.045) (0.035) (0.047) (0.057)

Essentialdrugsforchildren(adjusted)

77.9% 77.9% 77.9% 0.0% 78.9% 72.3% ‐6.6% 79.0% 69.8% (0.092)

(0.022) (0.025) (0.018) (0.017) (0.025) (0.024) (0.033) (0.026) (0.044) (0.046)

Table60.Drugavailabilitybyleveloffacility(adjustedforleveloffacility)

All Public Private Diff

(%point) Rural Urban Diff(%point)

RuralPublic

UrbanPublic

Diff(%point)

Dispensaries 66.9% 66.9% 66.7% ‐0.2% 67.1% 65.4% ‐1.6% 67.3% 62.8% (0.045)

(0.023) (0.025) (0.021) (0.023) (0.026) (0.034) (0.045) (0.027) (0.083) (0.067)

Healthcenters

69.1% 67.6% 74.4% 6.8% 70.0% 65.5% ‐4.5% 68.7% 61.3% (0.073)

(0.014) (0.019) (0.019) (0.028) (0.015) (0.024) (0.027) (0.019) (0.035) (0.034)

Firstlevelhospitals

66.9% 62.9% 79.8% 17.0% 63.9% 71.1% 7.2% 60.5% 66.2% 0.057

(0.024) (0.024) (0.030) (0.040) (0.025) (0.033) (0.038) (0.024) (0.041) (0.044)

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Table61.DrugsidentifiedintheServiceAvailabilityandReadinessAssessmentanddrugsassessedintheKenyaSDI/PETS+survey

Drug Kenya 

SDI/PETS+ (all) 

Kenya SDI/PETS+ (mothers) 

Kenya SDI/PETS+ (children) 

SARA  (all) 

SARA (mothers) 

SARA (children) 

Amoxicillin syrup/suspension  x  x  x    x 

Ampicillin powder for injection  x  x  x  x  x  x 

Artemisinin combination therapy  x  x  x    x 

Artusunate (rectal or injectable forms)  x  x  x    x 

Azithromycin cap/tab or oral liquid  x  x     x   

Procaine benzylpenicillin powder (injection)  x  x  x  x  x  x 

Betamethasone/Dexamethasone injectable  x  x     x   

Calcium gluconate injectable  x  x     x   

Cefixime cap/tab  x  x     x   

Ceftriaxone powder for injection  x  x  x    x 

Gentamycin injectable  x  x  x  x  x  x 

Magnesium sulfate injectable  x  x     x   

Metronidazole injectable  x  x     x   

Misoprostol cap/tab  x  x     x   

Morphine granule, injectable or cap/tab               x 

Nifedipine cap/tab  x  x     x   

Oral rehydratation salt  x  x  x    x 

Oxytocin injectable  x  x     x   

Paracetamol syrup/suspension           x    x 

Sodium chloride injectable solution  x  x     x   

Zinc tablets  x  x  x    x 

Vitamin A  x  x  x    x 

Folic acid supplements  x  x       

Iron supplements  x  x       

Medroxyprogesterone  x  x       

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Figure25.Availabilityofdrugsbyfacilitytype

0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 1.00

oxytocin_injectable

misoprostol_cap_tab

sodium chloride saline sol

azithromycin cap tab or orl

calcium gluconate injectabl

 cefixime cap tab

magnesium sulfate injectabl

benzathinebenzylpenicillinq

ampicillin powder for injec

betamethasone or dexamethaso

gentamicin injectable

nifedipine cap tab

metronidazole injectable

medroxyprogesterone acetate

iron supplements cap tab

folic acid supplements cap

amoxicillin syrup susp

oral rehydration salts ors

zinc tablets

ceftriaxone powder for inje

artemisinin combination ther

artusunate rectal or inject

benzylpenicillin

vitamin a capsules

Availability of drugs by facility type

Hospitals

Health centres

Dispensaries

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Table62.Vaccinesavailabilitybyleveloffacility

All Public Private Diff

(%point) Rural Urban Diff(%point)

RuralPublic

UrbanPublic

Diff(%point)

Allfacilities 0.808 0.834 0.717 0.799 0.859 0.834 0.840 (0.043) (0.051) (0.060) (0.049) (0.047) (0.057) (0.072)Dispensaries/Healthposts 0.769 0.793 0.686 0.772 0.733 0.803 0.580 (0.059) (0.071) (0.077) (0.064) (0.091) (0.074) (0.167)HealthCenters 0.909 0.937 0.779 0.896 0.945 0.933 0.948 (0.025) (0.020) (0.080) (0.031) (0.032) (0.021) (0.040)Firstlevelhospitals 0.928 0.950 0.865 0.903 0.959 0.938 0.966 (0.023) (0.017) (0.076) (0.038) (0.020) (0.024) (0.024)

Table63.Availabilityofspecifictypesofequipmentusedintheequipmentindicator

All Public Private Diff

(%point) Rural Urban Diff(%point)

RuralPublic

UrbanPublic

Diff(%point)

Anyscale(adult,child,infant)

0.987 0.984 0.996 0.012 0.985 0.994  0.009 0.982 1.000 0.018

(0.01) (0.02) (0.00) (0.02) (0.01) (0.01) (0.02) (0.02) (0.00) (0.02)

Thermometer0.920 0.908 0.965 0.057 0.912 0.968  0.056 0.901 0.962 0.062

(0.03) (0.04) (0.03) (0.05) (0.04) (0.02) (0.04) (0.04) (0.03) (0.06)

Stethoscope0.943 0.929 0.994 0.065 0.938 0.975  0.037 0.924 0.973 0.049

(0.05) (0.06) (0.01) (0.06) (0.06) (0.01) (0.06) (0.07) (0.03) (0.07)

Sphygmonometer

0.863 0.831 0.981 0.150 0.845 0.968  0.123 0.816 0.948 0.132

(0.09) (0.120) (0.019) (0.124) (0.110) (0.03) (0.115) (0.134) (0.057) (0.146)

Refrigerator0.980 0.982 0.973 (0.009) 0.992 0.946  (0.047) 1.000 0.918 (0.082)

(0.01) (0.02) (0.03) (0.03) (0.01) (0.06) (0.06) (0.00) (0.09) (0.08)

Sterilizationequipment

0.848 0.853 0.833 (0.019) 0.830 0.901  0.071 0.832 0.925 0.092

(0.05) (0.06) (0.07) (0.05) (0.07) (0.06) (0.09) (0.07) (0.04) (0.09)

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Table64.Equipmentavailability(adjustedforleveloffacility)

All Public Private Diff

(%point) Rural Urban Diff(%point)

RuralPublic

UrbanPublic

Diff(%point)

Allfacilities0.765 0.724 0.916 0.192 0.745 0.879 0.134 0.705 0.872 0.167

(0.096) (0.121) (0.035) (0.131) (0.108) (0.052) (0.106) (0.130) (0.080) (0.125)

Dispensaries 0.761 0.712 0.949 0.236 0.740 0.923  0.183 0.694 0.912 0.219

(0.11) (0.14) (0.04) (0.15) (0.13) (0.05) (0.14) (0.15) (0.14) (0.19)

Healthcenters

0.759 0.752 0.780 0.027 0.734 0.860  0.126 0.731 0.881 0.150

(0.07) (0.07) (0.09) (0.06) (0.08) (0.07) (0.10) (0.07) (0.08) (0.10)

Firstlevelhospitals

0.825 0.814 0.865 0.051 0.884 0.749  (0.135) 0.855 0.756 (0.099)

(0.09) (0.12) (0.13) (0.19) (0.08) (0.11) (0.07) (0.11) (0.15) (0.10)

Table65.Equipmentavailability(unadjustedforleveloffacility)

All Public Private Diff

(%point) Rural Urban Diff(%point)

RuralPublic

UrbanPublic

Diff(%point)

Allfacilities 0.797 0.756 0.951 0.195 0.774 0.937  0.163 0.733 0.935 0.202

(0.09) (0.12) (0.04) (0.13) (0.11) (0.03) (0.11) (0.13) (0.06) (0.14)

Dispensaries 0.761 0.712 0.949 0.236 0.740 0.923  0.183 0.694 0.912 0.219

(0.11) (0.14) (0.04) (0.15) (0.13) (0.05) (0.14) (0.15) (0.14) (0.19)

Healthcenters

0.909 0.900 0.940 0.041 0.906 0.922  0.017 0.894 0.933 0.039

(0.02) (0.03) (0.03) (0.05) (0.03) (0.05) (0.06) (0.03) (0.07) (0.08)

Firstlevelhospitals

0.983 0.978 1.000 0.022 0.970 1.000  0.030 0.962 1.000 0.038

(0.02) (0.02) 999.00 (0.02) (0.03) (0.00) (0.03) (0.04) (0.00) (0.04)

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Table66.Availability of individual types of equipment

All Public Private

(non‐profit)Diff

(%point) Rural Urban Diff(%point)

RuralPublic

UrbanPublic

Diff(%point)

Stethoscope 100.0 100.0 100.0 100.0 100.0 Thermometer 99.6 100.0 98.0 99.6 99.3 Adultscale 94.9 94.1 97.7 94.3 98.2 Childscale 99.4 99.3 99.7 99.2 100.0 Infantscale 98.4 99.2 95.5 99.0 94.1 Sphygmonometer 93.7 92.0 99.6 92.8 98.5 Autoclave 77.8 73.5 92.2 78.4 75.2 Electricboiler 90.8 87.0 100.0 100.0 71.8 Electricsterilizer 55.2 41.2 98.5 48.4 82.4 Electricpot 98.0 97.5 100.0 100.0 64.6 Incinerator 86.4 82.1 97.0 95.0 62.8 Averages 90.4 87.8 98.0 91.5 86.1

Table67.Availability of individual types of equipment by facility type

All Dispensary HealthCenter HospitalStethoscope 100.0 100.0 100.0 100.0

Thermometer 99.6 99.4 100.0 100.0

Adultscale 94.9 93.6 99.2 100.0

Childscale 99.4 99.9 96.1 99.4

Infantscale 98.4 98.1 98.9 100.0

Sphygmonometer 93.7 92.3 97.5 100.0

Autoclave 77.8 71.8 91.3 95.1

Electricboiler 90.8 91.2 100.0 68.6

Electricsterilizer 55.2 30.9 87.8 100.0

Electricpot 98.0 97.4 100.0 100.0

Incinerator 86.4 83.7 89.7 89.9

Averages 90.4 87.1 96.4 95.7

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Figure26.Access to various forms of electronic communication

5.6

2.9

21.0

2.0

13.0

38.0

4.0

9.9

75.0

77.0

58.0

72.0

79.0

98.0

80.0

54.0

1.7

0.9

6.6

0.6

4.0

8.0

1.5

2.3

20.0

1.4

58.0

9.0

47.0

98.0

14.0

43.0

14.0

9.0

40.0

6.0

27.0

82.0

9.0

33.0

0.0 20.0 40.0 60.0 80.0 100.0

Total

Rural

Urban

Dispensary

Health Centre

Hospital

Government

Non‐Government

Internet Computer SW Radio Cellular Phone Landline

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Table68.Purposeoflasttripthatvehicleorambulancemadebyfacilitylevel

   All PublicPrivate

Rural UrbanRuralPublic

UrbanPublic(non‐profit)

Transportingpatients 64.5% 78.4% 50.0% 63.7% 65.7%Collectingmedicinesandsupplies 12.9% 8.0% 18.2% 39.1% 26.1% Transportingpersonnel 14.5% 8.0% 21.3% 19.3% 7.5%

Other 8.0% 5.6% 10.5% 13.1% 0.6%

Table69.Availabilityofspecifictypesofinfrastructureusedintheinfrastructureindicator

All Public Private Diff

(%point)Rural Urban Diff

(%point)

RuralPublic

UrbanPublic

Diff(%point)

Cleanwater 0.567 0.493 0.845 0.352 0.500 0.959  0.459 0.429 0.987 0.558

Toilet 0.953 0.948 0.972 0.024 0.989 0.739 ‐0.250 0.987 0.643 ‐0.343

Electricity 0.730 0.684 0.901 0.217 0.692 0.739  0.262 0.652 0.937 0.285

Table70.Infrastructureavailability

All Public Private Diff

(%point) Rural Urban Diff(%point)

RuralPublic

UrbanPublic

Diff(%point)

Allfacilities 0.468 0.393 0.749 0.356 0.434 0.669  0.235 0.367 0.593 0.225

(0.078) (0.083) (0.063) (0.057) (0.090) (0.09) (0.120) (0.093) (0.103) (0.135)

Dispensaries 0.388 0.296 0.740 0.444 0.363 0.574  0.211 0.285 0.411 0.126

(0.093) (0.100) (0.081) (0.079) (0.106) (0.10) (0.147) (0.109) (0.039) (0.114)

Healthcenters

0.681 0.681 0.683 0.002 0.680 0.686  0.006 0.672 0.733 0.062

(0.057) (0.064) (0.075) (0.083) (0.067) (0.07) (0.085) (0.074) (0.098) (0.124)

Firstlevelhospitals

0.970 0.961 1.000 0.039 0.966 0.977  0.011 0.955 0.969 0.013

(0.023) (0.031) (0.00) (0.031) (0.036) (0.02) (0.042) (0.047) (0.034) (0.057)

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Figure27.Power outages over last 3 months

11.3

11.3

10.8

9.7

16.6

17.8

11.9

8.9

0.0 5.0 10.0 15.0 20.0

All

Rural

Urban

Dispensary

Health Centre

Hospital

Non‐Government

Government

Power outages  in last 3 months

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