Service Continuity Data on Distribution System … 2013 Service Continuity Data on Distribution...

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2013 Service Continuity Data on Distribution System Performance in Electrical Utilities

Composite, Non-Confidential

Electric Power System Reliability Assessment

INTRODUCTION This report presents the results of the fifty-first consecutive survey of the performance of the Distribution Systems in electrical utilities. The report, prepared by the Canadian Electricity Association (CEA), presents a statistical summary of the Distribution Systems Performance for the year 2013 and compares it to 2012, as well as to the 2009-2013 five-year average. The report presents some industry standard metrics for the Electricity Distribution including:

• System Average Interruption Frequency Index (SAIFI) • System Average Interruption Duration Index (SAIDI) • Customer Average Interruption Duration Index (CAIDI) • Index of Reliability (IOR) • Customer Interruptions per Kilometre (CIKM) • Customer Hours per Kilometre (CHIKM)

By using the above metrics in combination with the cause of an electricity interruption, utility companies can

• set targets for improvement • develop programs in support of their improvement targets • make design/build decisions that try to mitigate interruption causes

Members of the Service Continuity Committee and participants in the Service Continuity program follow a systematic procedure for collecting and analyzing data with regard to the Distribution System Performance according to definitions set by the Committee. This procedure follows the guidelines set out by CEA’s Electric Power System Reliability Assessment program (EPSRA) which governs system continuity statistics for the entire electricity system. This includes the statistics captured in this report for the Distribution system and also statistics captured in the Bulk Electric System (BES) for service interruptions within the Transmission system. The EPSRA program is governed by the Consultative Committee on Outage Statistics (CCOS). The CCOS Committee was chaired until early 2010 by Dr. Roy Billinton of the University of Saskatchewan, a world renowned expert in the field of Electricity Equipment and Systems Reliability. The mission and vision of the Service Continuity Committee is below: Mission: Provide a comprehensive database of component and system reliability and performance data which will assist member utilities in the optimal utilization of corporate and financial resources. Vision: To be recognized as a world-class reliability database which meets the needs of its member utilities. At the recommendation of the program participants, CCOS approved the creation of the Service Continuity Committee (SCC). The objectives of the SCC are:

• To add value to SCC members by providing a forum for Distribution System personnel to identify, develop and monitor the relevancy of key performance indicators and actively seek ones that provide a perspective on the continuity of electric supply to the customer

• To facilitate development of inter-utility networking for Distribution System reliability • To maintain, update and provide guidance on common definitions and terms used in service continuity

performance measurement consistent with Canadian and international utility practices • Provide guidance with respect to maintaining data integrity • Reporting to CEA’s Consultative Committee on Outage Statistics (CCOS) and supporting its overall

mandate of providing its members with relevant comparative reliability information together with a network of contacts to enhance performance

• Coordinate with other CEA groups such as the Distribution and Customer Councils The membership of SCC includes one member of each of the participating CEA Corporate member utilities. It is chaired by Tom Janzen of Fortis Alberta. The Vice-Chair is Lisa Gryba of EPCOR.

ACKNOWLEDGEMENT We wish to thank the Consultative Committee on Outage Statistics (CCOS) and in particular, its former Chair, Dr. Roy Billinton, for their support and guidance. We wish to thank the utilities that have contributed data for this report. They are: ATCO Electric BC Hydro Caribbean Utilities City of Medicine Hat City of Red Deer Enersource Hydro Mississauga ENMAX Power Co. EPCOR Fortis Alberta Fortis BC Horizon Utilities Hydro One Hydro Ottawa Hydro Québec London Hydro Manitoba Hydro Maritime Electric Co. Ltd. New Brunswick Power Newfoundland and Labrador Hydro Newfoundland Power

Newmarket-Tay Power Distribution Ltd. Northland Utilities Northwest Territories Power Corp. Nova Scotia Power Oakville Hydro Oshawa PUC Networks PowerStream Inc. Saint John Energy Saskatoon Light & Power SaskPower St. Lucia Electricity Services St. Thomas Energy Tata Power (India) Toronto Hydro Trinidad & Tobago Electricity Commission Veridian Connections Waterloo North Hydro Yukon Electrical Co. Ltd. Yukon Energy

TABLE OF CONTENTS PAGE 1.0 DEFINITIONS ............................................................................................................................................. 1 1.1 Definition of Terms............................................................................................................... 2 1.2 Classification of Interruptions by Cause .............................................................................. 4 2.0 PERFORMANCE OF UTILITIES................................................................................................................ 5 2.1 Comparison of 2013 System Indices to 2012 ...................................................................... 6 2.2 General Statistics Summary ................................................................................................ 7 Graph 2-1 Systems Indices for 2008-2013 Canadian Data .................................................................. 8 Graph 2-2 Causes of Interruptions for 2009-2013 Canadian Data ..................................................... 9 Graph 2-3 Contribution to SAIFI by Cause for 2009-2013 Canadian Data ........................................ 10 Graph 2-4 Contribution to SAIDI by Cause for 2009-2013 Canadian Data ....................................... 11 Graph 2-5 Contribution to CAIDI by Cause for 2009-2013 Canadian Data ...................................... 12 Graph 2-6 Contribution to CHIKM by Cause for 2009-2013 Canadian Data ...................................... 13 Graph 2-7 Contribution to CIKM by Cause for 2009-2013 Canadian Data ......................................... 14 3.0 TABULATION AND ANALYSIS OF SERVICE INTERRUPTION DATA ................................................. 15 Table 3-1 Summary of Interruption Data for the Years 2008 to 2013 ................................................ 16 Table 3-2 System Causes of Service Interruption for Year 2013 – Canadian .................................. 17 Table 3-2a System Causes of Service Interruption for Year 2013 – International .............................. 18 4.0 SUMMARY ........................................................................................................................................... 19 5.0 SYSTEM CAUSES OF SERVICE OUTAGES BASED ON CUSTOMER DATA ..................................... 21 Graph 5-1 Contributions to SAIFI for 2013 - Canadian ....................................................................... 22 Graph 5-1a Contributions to SAIFI for 2013 - International .................................................................. 23 Graph 5-2 Contributions to SAIDI for 2013 - Canadian ...................................................................... 24 Graph 5-2a Contributions to SAIDI for 2013 - International .................................................................. 25 Graph 5-3 Contributions to CAIDI for 2013 - Canadian ...................................................................... 26 Graph 5-3a Contributions to CAIDI for 2013 - International .................................................................. 27 Graph 5-4 Contributions to CHIKM for 2013 – Canadian ................................................................... 28 Graph 5-4a Contributions to CHIKM for 2013 – International ............................................................... 29 Graph 5-5 Contributions to CIKM for 2013 – Canadian ...................................................................... 30 Graph 5-5a Contributions to CIKM for 2013 – International .................................................................. 31 Graph 5-6 Summary of Causes for All Interruptions for 2013 Canadian Data .................................... 32 Graph 5-6a Summary of Causes for All Interruptions for 2013 International Data ............................... 33 6.0 TABULATION OF SERVICE INTERRUPTION DATA FOR REGION 1 (URBAN UTILITIES) ................................................................................................................................ 36 6.0 List of Region 1 Utilities .................................................................................................... 37 Table 6-1 Region 1 Summary of Interruption Data for 2008-2013 ..................................................... 38

Table 6-2 Region 1 System Causes of Service Interruption for 2013 ............................................... 39 Graph 6-1 Region 1 SAIDI Excluding MPEs ....................................................................................... 40 Graph 6-2 Region 1 SAIDI Excluding Significant Events .................................................................... 40 Graph 6-3 Region 1 SAIDI Including All Events .................................................................................. 41 Graph 6-4 Region 1 CAIDI Excluding MPEs ....................................................................................... 41 Graph 6-5 Region 1 CAIDI Excluding Significant Events .................................................................... 42 Graph 6-6 Region 1 CAIDI Including All Events .................................................................................. 42 Graph 6-7 Region 1 Customer Hours per KM Excluding MPEs ......................................................... 43 Graph 6-8 Region 1 Customer Hours per KM Excluding Significant Events ...................................... 43 Graph 6-9 Region 1 Customer Hours per KM Including All Events .................................................... 44 Graph 6-10 Region 1 Customer Interruptions per KM Excluding MPEs ............................................... 44 Graph 6-11 Region 1 Customer Interruptions per KM Excluding Significant

Events .......................................................................................................................... 45 Graph 6-12 Region 1 Customer Interruptions per KM Including All Evens ........................................... 45 Graph 6-13 Region 1 SAIFI Excluding MPEs ....................................................................................... 46 Graph 6-14 Region 1 SAIFI Excluding Significant Events .................................................................... 46 Graph 6-15 Region 1 SAIFI Including All Events .................................................................................. 47 7.0 TABULATION OF SERVICE INTERRUPTION FOR REGION 2 (URBAN/RURAL UTILITIES) ................................................................................................................... 48 7.0 List of Region 2 Utilities .................................................................................................... 49 Table 7-1 Region 2 Summary of Interruption Data for 2008-2013 ..................................................... 50 Table 7-2 Region 2 System Causes of Service Interruption for 2013 ................................................ 51 Graph 7-1 Region 2 SAIDI Excluding MPEs ....................................................................................... 52 Graph 7-2 Region 2 SAIDI Excluding Significant Events .................................................................... 52 Graph 7-3 Region 2 SAIDI Including All Events .................................................................................. 53 Graph 7-4 Region 2 CAIDI Excluding MPEs ....................................................................................... 53 Graph 7-5 Region 2 CAIDI Excluding Significant Events .................................................................... 54 Graph 7-6 Region 2 CAIDI Including All Events .................................................................................. 54 Graph 7-7 Region 2 Customer Hours per KM Excluding MPEs ......................................................... 55 Graph 7-8 Region 2 Customer Hours per KM Excluding Significant Events ...................................... 55 Graph 7-9 Region 2 Customer Hours per KM Including All Events .................................................... 56 Graph 7-10 Region 2 Customer Interruptions per KM Excluding MPEs ............................................... 56 Graph 7-11 Region 2 Customer Interruptions per KM Excluding Significant

Events .......................................................................................................................... 57 Graph 7-12 Region 2 Customer Interruptions per KM Including All Evens ........................................... 57 Graph 7-13 Region 2 SAIFI Excluding MPEs ....................................................................................... 58 Graph 7-14 Region 2 SAIFI Excluding Significant Events .................................................................... 58 Graph 7-15 Region 2 SAIFI Including All Events .................................................................................. 59 8.0 SYSTEM INDICES BY REGIONS ............................................................................................................ 60 Graph 8-1 System Indices for Region 1, Region 2 and Total Regions for 2013 Data ........................ 61

1.0 DEFINITIONS

Composite Non-Confidential Report 1

1.0 DEFINITIONS 1.1 DEFINITION OF TERMS DISTRIBUTION SYSTEM A Distribution System is that portion of an electric power system which links the Bulk Electricity System (BES) or sources with the customer's facilities. Subtransmission lines, distribution substations, primary feeders, distribution transformers, secondaries and customers’ services all form different parts of what can generally be called Distribution Systems. The Delivery Point (DP) is the delineation point between the BES and the Distribution System. It is the low voltage busbar of the step down transformer station, whereby the transformer busbar is considered part of the BES System. At the transformer station the voltage is stepped down from a transmission voltage, which may cover a range of 60-750kV to a distribution voltage of under 60kV. Where the reporting company does not own the equipment up to the Delivery Point as defined above, the delineation point shall be at the point of ownership. CUSTOMERS The average number of customers served in the region during the reporting period. This means the number of customer services fed at secondary, primary and subtransmission voltages. A customer is defined as a metered service. Municipal utilities buying power from Provincial utilities should not be reported as customers by the Provincial utility. INTERRUPTION An interruption is the loss of service to one or more customers and is the result of one or more component outages. A momentary interruption is defined as an interruption with a duration of less than one (1) minute. These are interruptions generally restored by automatic reclosure facilities, which are of a very short duration (on the order of a few seconds). INTERRUPTION-DURATION This is the period from the initiation of an interruption to a customer until service has been restored to that customer. INTERRUPTION START TIME

An interruption is deemed to have occurred when the utility supplying power is made aware that a customer is without power. This is either the time the customer calls in or the time remote monitoring devices indicate a power interruption. It may be for either a full or part power interruption.

INTERRUPTION END TIME

An interruption is deemed to have ended when the utility supplying power is made aware that a customer's power has been restored. This is either the time the restoring crew reports the restoration is complete or the time remote monitoring devices indicate a power has been restored. CUSTOMER-HOURS OF INTERRUPTION This is the product of the customer services interrupted by the period of interruption. CUSTOMER-INTERRUPTIONS This is the sum of products of the customer services interrupted by the number of interruptions that affect those customer services.


SYSTEM AVERAGE INTERRUPTION FREQUENCY INDEX (SAIFI)

This index is defined as the average number of interruptions per customer served per year.

SAIFI = Total Customer-Interruptions Total Customers Served

SYSTEM AVERAGE INTERRUPTION FREQUENCY INDEX (MOMENTARY) SAIFI (MI) This index is defined as the average number of interruptions per customer served per year for momentary

interruptions (interruptions of a duration less than 1 minute). SAIFI (MI) = Total Momentary Customer-Interruptions Total Customers Served (in area where momentary interruptions are monitored)

SYSTEM AVERAGE INTERRUPTION DURATION INDEX (SAIDI) This index is defined as the system average interruption duration for customers served per year. SAIDI = Total Customer-Hours of Interruptions Total Customers Served

CUSTOMER AVERAGE INTERRUPTION DURATION INDEX (CAIDI) This index is defined as the customer average interruption duration for customers interrupted during a

year. CAIDI = Total Customer-Hours of Interruptions Total Customer Interruptions

CUSTOMER INTERRUPTIONS PER KM Customer Interruptions per KM = Customer Interruptions Circuit Km

CUSTOMER HOURS PER KM Customer Hours per KM = Customer Hours Circuit Km

INDEX OF RELIABILITY The per unit of annual customer-hours that service is available. Index of Reliability = 8,760 hours/year - SAIDI 8,760 hours/year


1.2 CLASSIFICATION OF INTERRUPTIONS BY CAUSE

A customer interruption has been defined in terms of primary cause of the interruption. These causes have been assigned the following codes:

0 - Unknown

Customer interruptions with no apparent cause or reason which could have contributed to the outage.

1 - Scheduled Outage

Customer interruptions due to the disconnection at a selected time for the purpose of construction or preventive maintenance.

2 - Loss of Supply Customer interruptions due to problems in the bulk electricity supply system such as underfrequency load shedding, transmission system transients, or system frequency excursions. During a rotating load shedding cycle, the duration is the total outage time until normal operating conditions resume, while the number of customers affected is the average number of customers interrupted per rotating cycle.

3 - Tree Contacts

Customer interruptions caused by faults due to trees or tree limbs contacting energized circuits.

4 - Lightning

Customer interruptions due to lightning striking the Distribution System, resulting in an insulation breakdown and/or flashovers.

5 - Equipment Failure Customer interruptions resulting from equipment failures due to deterioration from age, incorrect maintenance, or imminent failures detected by maintenance.

6 - Adverse Weather

Customer interruptions resulting from rain, ice storms, snow, winds, extreme ambient temperatures, freezing fog, or frost and other extreme conditions.

7 - Adverse Environment

Customer interruptions due to equipment being subjected to abnormal environment such as salt spray, industrial contamination, humidity, corrosion, vibration, fire or flooding.

8 - Human Element

Customer interruptions due to the interface of the utility staff with the system such as incorrect records, incorrect use of equipment, incorrect construction or installation, incorrect protection settings, switching errors, commissioning errors, deliberate damage, or sabotage.

9 - Foreign Interference

Customer interruptions beyond the control of the utility such as birds, animals, vehicles, dig-ins, vandalism, sabotage and foreign objects.


2.0 PERFORMANCE OF UTILITIES


2.1

SAIFI The average number of interruptions per customer per year was 2.72, which represents an increase of 7.2% over the 2012 figure of 2.54.

SAIDI The system average interruption duration for customers served was 9.49 hours per year, which represents an increase of 103.8% over the 2012 figure of 4.66 hours.

CAIDI The average customer interruption duration per interruption was 3.49 hours, which represents an increase of 90.2% over the 2012 figure of 1.83 hours.

Index of Reliability

or the per unit annual customer hours that service is available was 0.998916, as compared to 0.999468 in 2012.

CHIKM The average customer hour interruptions per KM was 127.03, which represents an increase of 107.6% over the 2012 figure of 61.19.

CIKM The average customer interruptions per KM was 36.42, which represents an increase of 9.2% over the 2012 figure of 33.37.

2.0 PERFORMANCE OF UTILITIES

COMPARISON OF 2013 CANADIAN SYSTEM INDICES TO 2012


2.2 General Statistics Summary: Canadian Utilities:

2013 2012 Total Customers:

13,737,830 13,404,198

Total Distribution System Peak (KW):

79,138,607 76,642,968

Average Distribution System Peak (KW): 2,198,295 2,189,799

Total Area Served (SQ.KM): 3,862,779.0 3,859,911 Total Distribution Circuit (KM) Overhead: 878,930 876,922

Total Distribution Circuit (KM) Underground: 147,652 143,537 Total Distribution Circuit (KM) Both: 1,026,582 1,020,459

International Utilities:

2013 2012 Total Customers:

585,553 106,299

Total Distribution System Peak (KW):

62,295 61,465

Average Distribution System Peak (KW): 15,574 30,733 Total Area Served (SQ.KM): 4,225 1,108

Total Distribution Circuit (KM) Overhead: 7,288 1,545 Total Distribution Circuit (KM) Underground: 4,415 2,216

Total Distribution Circuit (KM) Both: 11,703 3,716

Combined:

2013 2012 Total Customers: 14,323,383 13,510,497

Total Distribution System Peak (KW): 79,200,902 76,704,433 Average Distribution System Peak (KW): 1,980,023 2,073,093

Total Area Served (SQ.KM): 3,867,004 3,861,019 Total Distribution Circuit (KM) Overhead: 886,218 878,467

Total Distribution Circuit (KM) Underground: 152,067 145,753 Total Distribution Circuit (KM) Both: 1,038,285 1,024,220


The annual variations in the service indices of SAIFI, SAIDI, CAIDI and the INDEX OF RELIABILITY for Canadian data for the period 2008 to 2013 are shown below in Graph 2.1.

SAIFI SAIDISYSTEM AVERAGE INTERRUPTION

FREQUENCY INDEX (Interruptions/year)SYSTEM AVERAGE INTERRUPTION DURATION

INDEX (Hours/year)

CAIDI INDEX OF RELIABILITYCUSTOMER AVERAGE INTERRUPTION DURATION INDEX (Hours/Interruptions)

CHIKM CIKMCUSTOMER HOUR INTERRUPTIONS PER KM CUSTOMER INTERRUPTIONS PER KM

Note: denotes the exclusion of Significant Event data (see Appendix D).

Graph 2-1 System Indices of SAIFI, SAIDI, CAIDI & IOR for 2008-2013 Canadian Data


Graph 2-2 Causes of Interruptions for 2009-2013 Canadian Data - normalized to 100,000 customers

Interruptions/100,000 Customers Interruptions/100,000 Customers


Interruptions/100,000 Customers Interruptions/100,000 Customers Interruptions/100,000 Customers



Equipment Failure



Graph 2-3 Contribution to SAIFI by Cause for 2009-2013 Canadian Data

Equipment Failure



Graph 2-4 Contribution to SAIDI by Cause for 2009-2013 Canadian Data

Equipment Failure



Graph 2-5 Contribution to CAIDI by Cause for 2009-2013 Canadian Data

Equipment Failure



Graph 2-6 Contribution to CHIKM by Cause for 2009-2013 Canadian Data

Equipment Failure



Graph 2-7 Contribution to CIKM by Cause for 2009-2013 Canadian Data

Equipment Failure


3.0 TABULATION AND ANALYSIS OFSERVICE INTERRUPTION DATA


(A) (B)NUMBER OF CUSTOMERS

SERVEDNUMBER OF

INTERRUPTIONSTOTAL CUSTOMER

INTERRUPTIONS

TOTAL INTERRUPTED CUST. HOURS

TOTAL AVAILABLE CUST. HOURS

8,586,360 170,556 20,100,130 53,976,755 75,216,513,600

8,586,360 161,494 18,719,220 39,607,053 75,216,513,600

8,769,616 155,774 17,608,191 36,824,901 76,821,836,160

9,031,410 183,226 19,380,491 46,677,928 79,115,151,600

9,031,410 177,040 18,613,978 39,211,666 79,115,151,600

13,166,791 247,330 34,640,048 81,099,286 115,341,089,160

13,166,791 238,144 33,292,588 67,434,099 115,341,089,160

13,404,198 240,053 34,048,735 62,443,872 117,420,774,480

13,404,198 237,178 33,295,600 59,383,340 117,420,774,480

13,737,830 262,160 37,393,115 130,409,957 120,343,390,800

13,737,830 246,172 34,018,304 84,469,078 120,343,390,800

2,785,977 49,431 5,102,526 7,787,345 24,405,158,520

3,829,690 40,882 8,099,147 11,025,614 33,548,084,400

202,847 7,825 4,183,216 5,344,672 1,776,939,720

160,859 6,898 919,580 737,138 1,409,124,840

106,299 2,924 718,946 751,786 931,179,240

585,553 16,734 3,083,530 3,743,124 5,129,444,280

(A) =

(C) = INDEX OF RELIABILITY: 1 - (A)/(B)

2013 0.999270

SUMMATION OF THE NUMBER OF CUSTOMERS x RESTORATION TIME IN HOURS OF EACH INTERRUPTION

(B) = TWELVE MONTH AVERAGE NUMBER OF CUSTOMERS x 8,760 HOURS (ONE YEAR)

2010 0.996992

2011 0.999477

2012 0.999193

INTERNATIONAL UTILITIES IN 2013

2008 0.999681

2009 0.999671

2013 0.998916

2013** 0.999298

** Excludes Significant Events (see Appendix D)

2011** 0.999415

2012 0.999468

2012** 0.999494

2010 0.999410

2010** 0.999504

2011 0.999297

2008 0.999282

2008** 0.999474

2009 0.999521

IT EQUALS THE PER UNIT ANNUAL CUSTOMER-HOURS THAT SERVICE IS AVAILABLE.

CANADIAN UTILITIES IN 2013

(C)

YEARINDEX OF

RELIABILITY

TABLE 3-1SUMMARY OF INTERRUPTION DATA

(Including Derivation of Index of Reliability)

FOR YEARS 2008 - 2013

THE "INDEX OF RELIABILITY" IS A MEASURE OF SERVICE RELIABILITY.


SAIFI SAIDI CAIDI CIKM

NUMBER % NUMBER % NUMBER % (HRS) (HRS)

31,072 11.9 4,888,392 13.1 10,872,622 8.3 0.36 0.79 2.22 4.7628,251 11.8 4,408,374 12.9 6,065,373 9.7 0.33 0.45 1.38 4.3224,146 11.1 3,607,657 12.6 6,035,321 8.4 0.31 0.52 1.67 4.35

48,548 18.5 2,223,121 5.9 7,711,186 5.9 0.16 0.56 3.47 2.1752,377 21.8 2,751,342 8.1 6,192,502 9.9 0.21 0.46 2.25 2.7042,461 19.5 2,442,010 8.5 5,853,518 8.2 0.21 0.50 2.40 2.94

7,722 2.9 9,187,434 24.6 12,367,560 9.5 0.67 0.90 1.35 8.956,922 2.9 9,173,827 26.9 7,112,876 11.4 0.68 0.53 0.78 8.995,225 2.4 6,642,178 23.2 7,321,933 10.2 0.57 0.63 1.10 8.00

56,199 21.4 7,135,112 19.1 48,216,278 37.0 0.52 3.51 6.76 6.9538,091 15.9 5,206,516 15.3 18,461,917 29.6 0.39 1.38 3.55 5.1038,508 17.7 4,859,987 17.0 24,882,043 34.8 0.42 2.14 5.12 5.85

13,834 5.3 958,836 2.6 2,053,338 1.6 0.07 0.15 2.14 0.9314,078 5.9 1,137,289 3.3 1,736,866 2.8 0.08 0.13 1.53 1.1114,485 6.7 881,065 3.1 1,641,331 2.3 0.08 0.14 1.86 1.06

51,435 19.6 5,903,624 15.8 16,647,129 12.8 0.43 1.21 2.82 5.7545,099 18.8 5,406,333 15.9 10,309,960 16.5 0.40 0.77 1.91 5.3042,018 19.3 4,907,133 17.1 10,798,408 15.1 0.42 0.93 2.20 5.91

11,025 4.2 3,204,709 8.6 23,055,918 17.7 0.23 1.68 7.19 3.1212,681 5.3 2,016,108 5.9 6,573,715 10.5 0.15 0.49 3.26 1.9812,002 5.5 1,990,610 7.0 8,937,363 12.5 0.17 0.77 4.49 2.40

5,285 2.0 763,011 2.0 4,244,959 3.3 0.06 0.31 5.56 0.745,162 2.2 838,406 2.5 1,322,176 2.1 0.06 0.10 1.58 0.824,883 2.2 593,784 2.1 1,840,027 2.6 0.05 0.16 3.10 0.72

3,368 1.3 715,248 1.9 815,022 0.6 0.05 0.06 1.14 0.702,689 1.1 612,164 1.8 491,757 0.8 0.05 0.04 0.80 0.602,654 1.2 573,495 2.0 559,976 0.8 0.05 0.05 0.98 0.69

33,672 12.8 2,413,628 6.5 4,425,946 3.4 0.18 0.32 1.83 2.3534,703 14.5 2,498,376 7.3 4,176,730 6.7 0.19 0.31 1.67 2.4531,326 14.4 2,116,196 7.4 3,621,270 5.1 0.18 0.31 1.71 2.55

262,160 100.0 37,393,115 100.0 130,409,957 100.0 2.72 9.49 3.49 36.42240,053 100.0 34,048,735 100.0 62,443,872 100.0 2.54 4.66 1.83 33.37217,709 100.0 28,614,116 100.0 71,491,189 100.0 2.46 6.15 2.50 34.47

2013 127.032012 61.195 YEAR AVERAGE 86.13

2012 4.095 YEAR AVERAGE 4.36

Total

5 YEAR AVERAGE 0.67

Foreign Interference2013 4.31

Human Element2013 0.792012 0.48

2013 4.142012 1.305 YEAR AVERAGE 2.22

2012 6.445 YEAR AVERAGE 10.77

Adverse Environment

5 YEAR AVERAGE 13.01

Adverse Weather2013 22.46

Equipment Failure2013 16.222012 10.10

2013 2.002012 1.705 YEAR AVERAGE 1.98

2012 18.095 YEAR AVERAGE 29.98

Lightning

5 YEAR AVERAGE 8.82

Tree Contacts2013 46.97

Loss of Supply2013 12.052012 6.97

2013 7.512012 6.075 YEAR AVERAGE 7.05

2012 5.945 YEAR AVERAGE 7.27

Scheduled Outage

Unknown2013 10.59

13,404,198 CUSTOMERS IN 2012

PRIMARY CAUSENUMBER OF

INTERRUPTIONSCUSTOMER

INTERRUPTIONSCUSTOMER HOUR INTERRUPTIONS CHIKM

TABLE 3-2SYSTEM CAUSES OF SERVICE INTERRUPTION

FOR YEAR 2013

Canadian 13,737,830 CUSTOMERS IN 2013




2,577 15.4 655,977 21.3 668,435 17.9 1.12 1.14 1.02 56.05301 10.3 172,787 24.0 129,308 17.2 1.63 1.22 0.75 45.93

1,956 13.0 674,263 19.8 676,777 15.7 0.69 0.69 1.00 28.18

509 3.0 79,272 2.6 163,739 4.4 0.14 0.28 2.07 6.77572 19.6 28,741 4.0 85,774 11.4 0.27 0.81 2.98 7.64

1,528 10.2 562,770 16.5 761,887 17.6 0.58 0.78 1.35 23.52

1,339 8.0 249,801 8.1 90,455 2.4 0.43 0.15 0.36 21.341,748 59.8 123,164 17.1 36,939 4.9 1.16 0.35 0.30 32.742,114 14.0 574,039 16.9 395,159 9.1 0.59 0.40 0.69 23.99

2,848 17.0 316,167 10.3 544,955 14.6 0.54 0.93 1.72 27.0111 0.4 22,641 3.1 36,840 4.9 0.21 0.35 1.63 6.02

2,173 14.4 256,530 7.5 467,633 10.8 0.26 0.48 1.82 10.72

254 1.5 157,320 5.1 141,866 3.8 0.27 0.24 0.90 13.4439 1.3 95,186 13.2 76,817 10.2 0.90 0.72 0.81 25.30

685 4.6 186,811 5.5 196,812 4.6 0.19 0.20 1.05 7.81

4,652 27.8 926,593 30.0 1,229,530 32.8 1.58 2.10 1.33 79.17147 5.0 119,180 16.6 235,692 31.4 1.12 2.22 1.98 31.68

3,227 21.4 653,872 19.2 844,146 19.5 0.67 0.86 1.29 27.33

123 0.7 82,906 2.7 172,360 4.6 0.14 0.29 2.08 7.0825 0.9 66,965 9.3 70,415 9.4 0.63 0.66 1.05 17.80

499 3.3 97,195 2.9 496,803 11.5 0.10 0.51 5.11 4.06

1,320 7.9 122,003 4.0 150,080 4.0 0.21 0.26 1.23 10.423 0.1 2,077 0.3 1,486 0.2 0.02 0.01 0.72 0.55

544 3.6 71,368 2.1 85,436 2.0 0.07 0.09 1.20 2.98

303 1.8 101,487 3.3 65,937 1.8 0.17 0.11 0.65 8.676 0.2 9,412 1.3 4,891 0.7 0.09 0.05 0.52 2.50

232 1.5 64,190 1.9 63,572 1.5 0.07 0.07 0.99 2.68

2,809 16.8 392,004 12.7 515,767 13.8 0.67 0.88 1.32 33.4972 2.5 78,793 11.0 73,625 9.8 0.74 0.69 0.93 20.94

2,094 13.9 259,847 7.6 332,242 7.7 0.27 0.34 1.28 10.86

16,734 100.0 3,083,530 100.0 3,743,124 100.0 5.27 6.39 1.21 263.462,924 100.0 718,946 100.0 751,786 100.0 6.76 7.07 1.05 191.11

15,053 100.0 3,400,884 100.0 4,320,467 100.0 3.48 4.42 1.27 142.14

2013 319.822012 199.845 YEAR AVERAGE 180.57

2012 19.575 YEAR AVERAGE 13.89

Total

5 YEAR AVERAGE 2.66


Human Element2013 5.632012 1.30

2013 12.822012 0.405 YEAR AVERAGE 3.57

2012 18.725 YEAR AVERAGE 20.76

Adverse Environment




2013 12.122012 20.425 YEAR AVERAGE 8.23

2012 9.795 YEAR AVERAGE 19.54

Lightning



Loss of Supply2013 7.732012 9.82

2013 13.992012 22.805 YEAR AVERAGE 31.84

2012 34.375 YEAR AVERAGE 28.29

Scheduled Outage

Unknown2013 57.11

106,299 CUSTOMERS IN 2012




HOUR CHIKM

TABLE 3-2ASYSTEM CAUSES OF SERVICE INTERRUPTION

FOR YEAR 2013International 585,553 CUSTOMERS IN 2013


4.0 SUMMARY


InternationalSAIFISAIDICAIDIIORCHIKMCIKM

● ● 27.8%● ● 17.02%● ● 16.79%● ● 15.4%● ● 8.0%

12.84%

Tree Contacts Equipment Failure Scheduled Outage Foreign Interference Unknown 11.85%

Equipment Failure Tree Contacts Foreign Interference UnknownLoss of Supply

19.62%18.52%

● The five major causes of service interruption of utilities are: (Derived from table 3-4)

Canadian: International:

21.44%

● The number of interruptions increased by 8.4 %. (Table 3-3).

● The total customer interruptions increased by 8.9 %. (Table 3-3).

● The customer average interruption duration index or the average restoration time for affected customerswas 3.49 hours, compared to 1.83 hours for 2012. (Table 3-4).

*SE - Significant Events (see Appendix D)

Canadian Statistics

● The number of customers as compared to last year has remained relatively stable with a slight increase of2.4%.

● Compared to the previous year, the total interrupted customer-hours increased by 52.1 %. (Derived fromTable 3-3).

CHIKM 127.03 82.28 319.82CIKM 36.42 33.14 263.46

CAIDI 3.49 2.48 1.21IOR 0.998916 0.999298 0.999270

SAIFI 2.72 2.48 5.27SAIDI 9.49 6.15 6.39

4.0 SUMMARY

● For the 2013 reporting year, based on data for 13.7 million customers in Canada and 0.6 million internationalcustomers, the system indices are the following:

Canadian Excluding SE*


5.0 SYSTEM CAUSES OF SERVICE OUTAGE


0.05

0.06

0.07

0.16

0.18

0.23

0.36

0.43

0.52

0.67

TOTAL SAIFI =

5.0 SYSTEM CAUSES OF SERVICE OUTAGE

SAIFI

Graphs 5-1 and 5-1a indicate the contributions to SAIFI for each of the ten cause groups for the Canadian and International participants. The causes are listed, along with a third column which contains the percentage of interruptions attributed to each cause.

Canadian

SAIFI % InterruptionsHuman Element 1.3

Adverse Environment 2.0

Lightning 5.3

Scheduled Outage 18.5

Foreign Interference 12.8

Adverse Weather 4.2

Unknown 11.9

Equipment Failure 19.6

Tree Contacts 21.4

Loss of Supply 2.9

2.72

Graph 5-1 Contributions to SAIFI for 2013

Equipment Failure

Unknown


International

SAIFI % InterruptionsScheduled Outage 0.14 3.0Adverse Weather 0.14 0.7Human Element 0.17 1.8Adverse Environment 0.21 7.9Lightning 0.27 1.5Loss of Supply 0.43 8.0Tree Contacts 0.54 17.0Foreign Interference 0.67 16.8Unknown 1.12 15.4

Graph 5-1a Contributions to SAIFI for 2013

Equipment Failure 1.58 27.8

TOTAL SAIFI = 5.27

Equipment Failure --

Unknown


SAIDI

Graphs 5-2 and 5-2a indicate the contributions to SAIDI for each of the ten cause groups for the Canadian and International participants. The causes are listed, along with a third column which contains the percentage of customer interruptions attributed to each cause.

Canadian

SAIDI % Customer InterruptionsHuman Element 0.06 1.9Lightning 0.15 2.6Adverse Environment 0.31 2.0Foreign Interference 0.32 6.5Scheduled Outage 0.56 5.9Unknown 0.79 13.1Loss of Supply 0.90 24.6Equipment Failure 1.21 15.8

TOTAL SAIDI = 9.49

Graph 5-2 Contributions to SAIDI for 2013

Adverse Weather 1.68 8.6Tree Contacts 3.51 19.1

Equipment Failure

Unknown


International

SAIDI % Customer InterruptionsHuman Element 0.11 3.3Loss of Supply 0.15 8.1Lightning 0.24 5.1Adverse Environment 0.26 4.0Scheduled Outage 0.28 2.6Adverse Weather 0.29 2.7Foreign Interference 0.88 12.7Tree Contacts 0.93 10.3Unknown 1.14 21.3

Graph 5-2a Contributions to SAIDI for 2013


TOTAL SAIDI = 6.39

Equipment Failure

Unknown


CAIDI

Graphs 5-3 and 5-3a indicate the contributions to CAIDI for each of the ten cause groups for the Canadian and International participants. The causes are listed, along with a third column which contains the percentage of customer hours of interruption attributed to each cause.

Canadian

CAIDI % Customer-hrs InterruptionsHuman Element 1.14 0.6Loss of Supply 1.35 9.5Foreign Interference 1.83 3.4Lightning 2.14 1.6Unknown 2.22 8.3Equipment Failure 2.82 12.8Scheduled Outage 3.47 5.9Adverse Environment 5.56 3.3

TOTAL CAIDI = 3.49

Graph 5-3 Contributions to CAIDI for 2013

Tree Contacts 6.76 37.0Adverse Weather 7.19 17.7

Equipment Failure

Unknown


International

CAIDI % Customer-hrs InterruptionsLoss of Supply 0.36 2.4Human Element 0.65 1.8Lightning 0.90 3.8Unknown/Other 1.02 17.9Adverse Environment 1.23 4.0Foreign Interference 1.32 13.8Equipment Failure 1.33 32.8Tree Contacts 1.72 14.6Scheduled Outage 2.07 4.4

Graph 5-3a Contributions to CAIDI for 2013

Adverse Weather 2.08 4.6

TOTAL CAIDI = 1.21

Equipment Failure

Unknown


CHIKM

Graphs 5-4 and 5-4a indicate the contributions to CHIKM for each of the ten cause groups for the Canadian and International participants. The causes are listed, along with a third column which contains the percentage of customer hours of interruption per circuit km attributed to each cause.

Canadian

CHIKM % Customer-hrs InterruptionsHuman Element 0.79 0.6Lightning 2.00 1.6Adverse Environment 4.14 3.3Foreign Interference 4.31 3.4Scheduled Outage 7.51 5.9Unknown 10.59 8.3Loss of Supply 12.05 9.5Equipment Failure 16.22 12.8

TOTAL CHIKM = 127.03

Graph 5-4 Contributions to CHIKM for 2013

Adverse Weather 22.46 17.7Tree Contacts 46.97 37.0

Equipment Failure

Unknown


International

CHIKM % Customer-hrs InterruptionsHuman Element 5.63 1.8Loss of Supply 7.73 2.4Lightning 12.12 3.8Adverse Environment 12.82 4.0Scheduled Outage 13.99 4.4Adverse Weather 14.73 4.6Foreign Interference 44.07 13.8Tree Contacts 46.56 14.6Unknown 57.11 17.9

Graph 5-4a Contributions to CHIKM for 2013


TOTAL CHIKM = 319.82

Equipment Failure

Unknown


CIKM

Graphs 5-5 and 5-5a indicate the contributions to CIKM for each of the ten cause groups for the Canadian and International participants. The causes are listed, along with a third column which contains the percentage of customer interruption per circuit km attributed to each cause.

Canadian

CIKM % Customer InterruptionsHuman Element 0.70 1.9Adverse Environment 0.74 2.0Lightning 0.93 2.6Scheduled Outage 2.17 5.9Foreign Interference 2.35 6.5Adverse Weather 3.12 8.6Unknown 4.76 13.1Equipment Failure 5.75 15.8

TOTAL CIKM = 36.42

Graph 5-5 Contributions to CIKM for 2013

Tree Contacts 6.95 19.1Loss of Supply 8.95 24.6

Equipment Failure

Unknown


International

CIKM % Customer InterruptionsScheduled Outage 6.77 2.6Adverse Weather 7.08 2.7Human Element 8.67 3.3Adverse Environment 10.42 4.0Lightning 13.44 5.1Loss of Supply 21.34 8.1Tree Contacts 27.01 10.3Foreign Interference 33.49 12.7Unknown 56.05 21.3

Graph 5-5a Contributions to CIKM for 2013


TOTAL CIKM = 263.46

Equipment Failure

Unknown


Number of Interruptions

Number of Customer Interruptions

Number of Customer Hours of Interruption

Graph 5-6 Causes of Interruptions, Customer Interruptions and Customer Hours of Interruption for 2013 Canadian Data.

Graph 5-6 is a comparison between the effect of each cause of interruption and the percentage of Interruptions, Customer Interruptions and Customer Hours of Interruptions for Canadian participants.Canadian

EQUIPMENT FAILURE


The following graphs show the comparison between the effect of each cause of interruption and the percentage of Interruptions, Customer Interruptions and Customer Hours of Interruption.

International

Number of Interruptions

Number of Customer Interruptions

Number of Customer Hours of Interruption

Graph 5-6a Causes of Interruptions, Customer Interruptions and Customer Hours of Interruption for 2013 International Data.

EQUIPMENT FAILURE

UNKNOWN


2013 201211.85% 11.77%13.07% 12.95%8.34% 9.71%

2013 201218.52% 21.82%5.95% 8.08%5.91% 9.92%

2013 20122.95% 2.88%24.57% 26.94%9.48% 11.39%

2013 201221.44% 15.87%19.08% 15.29%36.97% 29.57%

2013 20125.28% 5.86%2.56% 3.34%1.57% 2.78%

2013 201219.62% 18.79%15.79% 15.88%12.77% 16.51%

2013 20124.21% 5.28%8.57% 5.92%17.68% 10.53%

2013 20122.02% 2.15%2.04% 2.46%3.26% 2.12%

2013 20121.28% 1.12%1.91% 1.8%0.62% 0.79%

2013 201212.84% 14.46%6.45% 7.34%3.39% 6.69%

Foreign InterferenceInterruptionsCustomer InterruptionsCustomer Hours of Interruption

Human ElementInterruptionsCustomer InterruptionsCustomer Hours of Interruption

Adverse EnvironmentInterruptionsCustomer InterruptionsCustomer Hours of Interruption

Adverse WeatherInterruptionsCustomer InterruptionsCustomer Hours of Interruption

Equipment FailureInterruptionsCustomer InterruptionsCustomer Hours of Interruption

LightningInterruptionsCustomer InterruptionsCustomer Hours of Interruption

Tree ContactsInterruptionsCustomer InterruptionsCustomer Hours of Interruption

Loss of SupplyInterruptionsCustomer InterruptionsCustomer Hours of Interruption

Scheduled OutageInterruptionsCustomer InterruptionsCustomer Hours of Interruption

The major causes of all interruptions, as compared to 2012 are:

Canadian

UnknownInterruptionsCustomer InterruptionsCustomer Hours of Interruption


2013 201215.4% 10.29%21.27% 24.03%17.86% 17.2%

2013 20123.04% 19.56%2.57% 4.0%4.37% 11.41%

2013 20128.0% 59.78%8.1% 17.13%2.42% 4.91%

2013 201217.02% 0.38%10.25% 3.15%14.56% 4.9%

2013 20121.52% 1.33%5.1% 13.24%3.79% 10.22%

2013 201227.8% 5.03%30.05% 16.58%32.85% 31.35%

2013 20120.74% 0.85%2.69% 9.31%4.6% 9.37%

2013 20127.89% 0.1%3.96% 0.29%4.01% 0.2%

2013 20121.81% 0.21%3.29% 1.31%1.76% 0.65%

2013 201216.79% 2.46%12.71% 10.96%13.78% 9.79%

Foreign InterferenceInterruptionsCustomer InterruptionsCustomer Hours of Interruption

Human ElementInterruptionsCustomer InterruptionsCustomer Hours of Interruption

Adverse EnvironmentInterruptionsCustomer InterruptionsCustomer Hours of Interruption

Adverse WeatherInterruptionsCustomer InterruptionsCustomer Hours of Interruption

Equipment FailureInterruptionsCustomer InterruptionsCustomer Hours of Interruption

LightningInterruptionsCustomer InterruptionsCustomer Hours of Interruption

Tree ContactsInterruptionsCustomer InterruptionsCustomer Hours of Interruption

Loss of SupplyInterruptionsCustomer InterruptionsCustomer Hours of Interruption

Scheduled OutageInterruptionsCustomer InterruptionsCustomer Hours of Interruption

The major causes of all interruptions, as compared to 2012 are:

International Participants

UnknownInterruptionsCustomer InterruptionsCustomer Hours of Interruption


6.0 TABULATION OFSERVICE INTERRUPTION DATA

FORREGION 1 (URBAN UTILITIES)


Region 1 (Urban Utilities)City of Medicine HatCity of Red DeerEnersource Hydro Mississauga ENMAX Power CorporationEPCORHorizon UtilitiesHydro Ottawa London HydroOakville Hydro Electricity DistributionOshawa Power and Utilities Corporation PowerStream Inc.Saint John EnergySaskatoon Light & PowerSt. Thomas EnergyTata Power Co. LtdToronto Hydro* B.C. Hydro - Vancouver/Burnaby District* B.C. Hydro - Victoria District* Hydro One - Combined Urban Areas* Hydro-Québec - Montréal Métropolitain* Hydro-Québec - Québec Métropolitain* Manitoba Hydro - Winnipeg* Maritime Electric – Charlottetown Region* NSPI - Halifax Urban* NSPI - Provincial Urban Areas (excl. Halifax)

6.0



SERVEDNUMBER OF


INTERRUPTIONS



3,754,982 16,821 5,409,457 6,492,473 32,893,642,320

3,820,317 15,938 5,090,911 6,864,459 33,465,976,920

3,970,475 19,033 5,618,851 7,414,610 34,781,361,000

4,098,135 18,993 5,586,221 6,692,238 35,899,658,220

4,098,135 18,613 5,455,638 6,111,107 35,899,658,220

5,570,394 32,019 10,133,340 10,742,967 48,796,651,440

5,570,394 31,785 9,883,968 10,276,493 48,796,651,440

5,294,438 30,971 10,861,180 34,543,885 46,379,276,880

5,294,438 29,764 9,203,858 13,723,065 46,379,276,880

2,275,769 7,294 424,305 998,342 19,935,736,440

32,380 4,112 69,592 30,402 283,648,800

38,810 4,072 80,502 31,024 339,975,600

45,107 2,353 78,232 28,074 395,137,320

52,628 2,916 170,511 145,780 461,021,280

(A) =

(C) =



INDEX OF RELIABILITY: 1 - (A)/(B)

2011 0.999909

2012 0.999929

2013 0.999684



2008 0.999950

2010 0.999893

2012** 0.999789

2013 0.999255

2013** 0.999704

2011 0.999814

2011** 0.999830

2012 0.999780

2008 0.999803

2009 0.999795

2010 0.999787



(C)

YEARINDEX OF

RELIABILITY

TABLE 6-1 (REGION 1)SUMMARY OF INTERRUPTION DATA


FOR YEARS 2008 - 2013





2,534 8.2 1,452,569 13.4 1,019,097 3.0 0.27 0.19 0.70 128.002,900 9.1 1,471,879 14.5 907,503 8.4 0.26 0.16 0.62 109.001,946 8.3 919,495 12.3 644,065 4.9 0.20 0.14 0.70 102.00

10,197 32.9 535,841 4.9 1,403,703 4.1 0.10 0.27 2.62 128.0010,649 33.3 610,714 6.0 1,586,033 14.8 0.11 0.28 2.60 109.007,457 31.9 409,691 5.5 926,968 7.0 0.09 0.20 2.26 102.00

1,236 4.0 2,308,514 21.3 4,934,400 14.3 0.44 0.93 2.14 128.001,040 3.2 2,098,133 20.7 737,731 6.9 0.38 0.13 0.35 109.00

714 3.1 1,516,842 20.3 1,600,471 12.1 0.33 0.35 1.06 102.00

2,682 8.7 865,397 8.0 3,028,636 8.8 0.16 0.57 3.50 128.002,788 8.7 982,988 9.7 1,895,976 17.6 0.18 0.34 1.93 109.002,128 9.1 649,691 8.7 1,813,627 13.7 0.14 0.40 2.79 102.00

439 1.4 330,569 3.0 317,493 0.9 0.06 0.06 0.96 128.00618 1.9 396,564 3.9 282,786 2.6 0.07 0.05 0.71 109.00439 1.9 256,808 3.4 228,181 1.7 0.06 0.05 0.89 102.00

7,067 22.8 2,019,533 18.6 2,932,871 8.5 0.38 0.55 1.45 128.007,254 22.7 2,182,149 21.5 2,566,302 23.9 0.39 0.46 1.18 109.005,436 23.2 1,713,177 23.0 2,125,023 16.0 0.38 0.47 1.24 102.00

1,953 6.3 1,926,255 17.7 17,156,635 49.7 0.36 3.24 8.91 128.001,324 4.1 779,756 7.7 1,179,841 11.0 0.14 0.21 1.51 109.001,161 5.0 849,804 11.4 4,225,500 31.9 0.19 0.93 4.97 102.00

1,123 3.6 421,978 3.9 2,953,635 8.6 0.08 0.56 7.00 128.001,144 3.6 495,992 4.9 673,270 6.3 0.09 0.12 1.36 109.00

908 3.9 254,183 3.4 934,142 7.0 0.06 0.21 3.68 102.00

353 1.1 227,321 2.1 103,800 0.3 0.04 0.02 0.46 128.00423 1.3 265,005 2.6 119,707 1.1 0.05 0.02 0.45 109.00353 1.5 205,874 2.8 90,155 0.7 0.05 0.02 0.44 102.00

3,387 10.9 773,204 7.1 693,615 2.0 0.15 0.13 0.90 128.003,879 12.1 850,160 8.4 793,818 7.4 0.15 0.14 0.93 109.002,849 12.2 682,537 9.2 663,500 5.0 0.15 0.15 0.97 102.00

2.05 6.52 3.18 128.001.82 1.93 1.06 109.00

30,971 100.0 10,861,181 100.0 34,543,885 100.0 32,019 100.0 10,133,340 100.0 10,742,967 100.0 23,391 100.0 7,458,101 100.0 13,251,632 100.0 1.64 2.91 1.78 102.00

2013 409.002012 116.005 YEAR AVERAGE 175.00

2012 116.005 YEAR AVERAGE 175.00

Total



Human Element2013 409.002012 116.00

2013 409.002012 116.005 YEAR AVERAGE 175.00

2012 116.005 YEAR AVERAGE 175.00

Adverse Environment




2013 409.002012 116.005 YEAR AVERAGE 175.00

2012 116.005 YEAR AVERAGE 175.00

Lightning



Loss of Supply2013 409.002012 116.00

2013 409.002012 116.005 YEAR AVERAGE 175.00

2012 116.005 YEAR AVERAGE 175.00

Scheduled Outage

Unknown2013 409.00

5,570,394 CUSTOMERS IN 2012



INTERRUPTIONSCUSTOMER HOUR INTERRUPTIONS CHIKM

TABLE 6-2 (REGION 1)SYSTEM CAUSES OF SERVICE INTERRUPTIONS

FOR YEAR 2013Canadian 5,294,438 CUSTOMERS IN 2013


CEA-Service Continuity: Analysis by Quartile Graph (2009 to 2013)

Graph 6-1: Region 1, SAIDI, Excluding MPEs

Graph 6-2: Region 1, SAIDI, Excluding Ses



Cli k h t t t t l ti

Graph 6-3. Region 1, SAIDI, Including All Events.

Graph 6-4. Region 1, CAIDI, Excluding MPEs.


https://extranet.electricity.ca/sites/sccLive/Reporting/report.aspx


Graph 6-5: Region 1, CAIDI, Excluding Significant Events.

Graph 6-6: Region 1, CAIDI, Including All Events.



Graph 6-7: Region 1, CHIKM, Excluding MPEs.

Graph 6-8: Region 1, CHIKM, Excluding Significant Events.



Graph 6-9: Region 1, CHIKM, Including All Events.

Graph 6-10: Region 1, CIKM, Excluding MPEs.



Graph 6-11. Region 1, CIKM, Excluding Significant Events.

Graph 6-12. Region 1, CIKM, Including All Events.



Graph 6-13. Region 1, SAIFI, Excluding MPEs.

Graph 6-14. Region 1, SAIFI, Excluding Significant Events.



Graph 6-15. Region 1, SAIFI, Including All Events.


7.0 TABULATION OFSERVICE INTERRUPTION DATA

FORREGION 2 (URBAN/RURAL UTILITIES)


Region 2 (Urban / Rural Utilities)ATCO ElectricB.C. HydroCaribbean Utilities FortisAlbertaFortisBCHydro OneHydro-QuébecManitoba HydroMaritime Electric CompanyNew Brunswick PowerNewfoundland & Labrador HydroNewfoundland PowerNewmarket-Tay Power Distribution Ltd.Northland Utilities (NWT)Northland Utilities (Yellowknife)Northwest Territories Power CorporationNova Scotia Power Inc.SaskPowerSt. Lucia Electricity ServicesTrinidad & Tobago Electricity CommissionVeridian ConnectionsWaterloo North Hydro Inc.Yukon Electrical Co. Ltd.Yukon Energy

7.0



SERVEDNUMBER OF


INTERRUPTIONS



5,989,214 162,469 16,515,698 51,270,337 52,465,514,640

5,989,214 153,407 15,134,787 36,900,636 52,465,514,640

6,090,535 147,223 14,076,167 32,361,156 53,353,086,600

6,212,946 172,647 15,328,180 43,570,121 54,425,406,960

6,212,946 166,461 14,561,666 36,103,859 54,425,406,960

10,326,243 236,958 30,682,291 77,424,503 90,457,888,680

10,326,243 227,883 29,414,607 64,028,521 90,457,888,680

10,520,087 228,415 29,813,908 59,041,000 92,155,962,120

10,520,087 225,728 29,305,502 56,421,959 92,155,962,120

10,660,339 248,987 31,338,135 104,740,011 93,384,569,640

10,660,339 234,206 29,620,644 79,619,951 93,384,569,640

510,208 42,137 4,678,221 6,789,003 4,469,422,080

3,829,690 40,882 8,099,147 11,025,614 33,548,084,400

170,467 3,713 4,113,624 5,314,270 1,493,290,920

122,049 2,826 839,078 706,115 1,069,149,240

61,192 571 640,714 723,712 536,041,920

532,925 13,818 2,913,019 3,597,344 4,668,423,000

(A) =

(C) = INDEX OF RELIABILITY: 1 - (A)/(B)

2013 0.999229



2010 0.996441

2011 0.999340

2012 0.998650


2008 0.998481

2009 0.999671

2013 0.998878

2013** 0.999147


2011** 0.999292

2012 0.999359

2012** 0.999388

2010 0.999200

2010** 0.999337

2011 0.999144

2008 0.999023

2008** 0.999297

2009 0.999394



(C)

YEARINDEX OF

RELIABILITY

TABLE 7-1 (REGION 2)SUMMARY OF INTERRUPTION DATA


FOR YEARS 2008 - 2013



SAIFI SAIDI CHIKM CIKM

NUMBER % NUMBER % NUMBER % (HRS)

30,498 12.2 4,500,802 14.4 10,794,564 10.3 0.42 1.01 11.00 5.0027,656 12.1 4,068,923 13.6 5,991,845 10.1 0.39 0.57 6.00 4.0023,613 11.4 3,232,914 13.3 5,941,898 9.4 0.37 0.68 7.00 4.00

43,762 17.6 2,071,138 6.6 7,356,877 7.0 0.19 0.69 8.00 2.0047,787 20.9 2,619,276 8.8 5,929,144 10.0 0.25 0.56 6.00 3.0038,202 18.5 2,313,210 9.5 5,583,073 8.8 0.26 0.64 7.00 3.00

7,319 2.9 8,036,960 25.6 8,560,478 8.2 0.75 0.80 9.00 8.006,603 2.9 8,499,736 28.5 6,810,899 11.5 0.81 0.65 7.00 9.004,960 2.4 5,856,513 24.2 6,190,857 9.8 0.67 0.71 8.00 7.00

55,490 22.3 6,740,757 21.5 47,475,586 45.3 0.63 4.45 49.00 7.0037,562 16.4 4,962,372 16.6 18,205,840 30.8 0.47 1.73 19.00 5.0038,013 18.4 4,593,758 18.9 24,500,311 38.6 0.52 2.80 30.00 6.00

13,554 5.4 694,028 2.2 1,884,231 1.8 0.07 0.18 2.00 1.0013,820 6.1 896,863 3.0 1,575,180 2.7 0.09 0.15 2.00 1.0014,230 6.9 675,805 2.8 1,484,204 2.3 0.08 0.17 2.00 1.00

48,542 19.5 4,613,368 14.7 15,370,614 14.7 0.43 1.44 16.00 5.0042,392 18.6 4,153,797 13.9 9,204,941 15.6 0.39 0.87 9.00 4.0039,405 19.1 3,711,080 15.3 9,677,556 15.3 0.42 1.10 12.00 5.00

9,572 3.8 1,655,024 5.3 6,638,364 6.3 0.16 0.62 7.00 2.0011,996 5.3 1,487,385 5.0 5,815,649 9.9 0.14 0.55 6.00 0.0011,247 5.4 1,312,781 5.4 5,083,534 8.0 0.15 0.58 7.00 2.00

5,091 2.0 627,520 2.0 1,834,762 1.8 0.06 0.17 2.00 1.005,063 2.2 769,214 2.6 1,263,533 2.1 0.07 0.12 1.00 1.004,769 2.3 506,502 2.1 1,183,290 1.9 0.06 0.14 1.00 1.00

3,182 1.3 557,204 1.8 759,547 0.7 0.05 0.07 1.00 1.002,526 1.1 430,615 1.4 448,784 0.8 0.04 0.04 0.00 0.002,513 1.2 425,779 1.8 518,836 0.8 0.05 0.06 1.00 0.00

31,977 12.8 1,841,334 5.9 4,064,988 3.9 0.17 0.38 4.00 2.0033,010 14.5 1,925,727 6.5 3,795,185 6.4 0.18 0.36 4.00 2.0029,894 14.5 1,619,392 6.7 3,263,801 5.1 0.18 0.37 4.00 2.00

248,987 100.0 31,338,135 100.0 104,740,011 100.0 2.94 9.83 109.0 32.00228,415 100.0 29,813,908 100.0 59,041,000 100.0 2.83 5.61 61.00 31.00206,846 100.0 24,247,736 100.0 63,427,358 100.0 2.77 7.24 80.00 31.00

2013 3.342012 1.985 YEAR AVERAGE 2.62

2012 1.975 YEAR AVERAGE 2.02Total

5 YEAR AVERAGE 1.22Foreign Interference2013 2.21

Human Element2013 1.362012 1.04

2013 2.922012 1.645 YEAR AVERAGE 2.34

2012 3.915 YEAR AVERAGE 3.87Adverse Environment

5 YEAR AVERAGE 2.61Adverse Weather2013 4.01


2013 2.712012 1.765 YEAR AVERAGE 2.20

2012 3.675 YEAR AVERAGE 5.33Lightning

5 YEAR AVERAGE 1.06Tree Contacts2013 7.04

Loss of Supply2013 1.072012 0.80

2013 3.552012 2.265 YEAR AVERAGE 2.41

2012 1.475 YEAR AVERAGE 1.84Scheduled Outage

(HRS)Unknown2013 2.40

10,520,087 CUSTOMERS IN 2012



INTERRUPTIONSCUSTOMER HOUR INTERRUPTIONS CAIDI

TABLE 7-2 (REGION 2)SYSTEM CAUSES OF SERVICE INTERRUPTIONS

FOR YEAR 2013Canadian 10,660,339 CUSTOMERS IN 2013



Graph 7-1. Region 2, SAIDI, Excluding MPEs.

Graph 7-2. Region 2, SAIDI, Excluding Significant Events.



Graph 7-3. Region 2, SAIDI, Including All Events.

Graph 7-4. Region 2, CAIDI, Excluding MPEs.



Graph 7-5. Region 2, CAIDI, Excluding Significant Events.

Graph 7-6. Region 2, CAIDI, Including All Events.



Graph 7-7. Region 2, CHIKM, Excluding MPEs.

Graph 7-8. Region 2, CHIKM, Excluding Significant Events.



Graph 7-9. Region 2, CHIKM, Including All Events.

Graph 7-10. Region 2, CIKM, Excluding MPEs.



Graph 7-11. Region 2, CIKM, Excluding Significant Events.

Graph 7-12. Region 2, CIKM, Including All Events.



Graph 7-13. Region 2, SAIFI, Excluding MPEs.

Graph 7-14. Region 2, SAIFI, Excluding Significant Events.



Graph 7-15. SAIFI, Including All Events.


8.0 SYSTEM INDICES FOR REGIONS


System Average Interruption Duration Index

8.0 SYSTEM INDICES FOR REGIONS

Graph 8.1 below shows the variations in the services indices of SAIFI, SAIDI, CAIDI, the Index of Reliability, CHIKM, CIKM for 2013 total Canadian and International data and by regions.

SAIFISystem Average Interruption Frequency Index

SAIDI


CAIDICustomer Average Interruption Duration Index

Index of Reliability


CHIKMCustomer Hour Interruptions per KM

CIKMCustomer Interruptions per KM


Service Continuity Data on Distribution System … 2013 Service Continuity Data on Distribution...

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