SERVICE CARE CARD€¦ · · 2017-12-01We congratulate you for choosing Sony’s BRAVIA model ......

SERVICE CARE CARDSony Electronics Asia Pacific Pte. Ltd.

Contents General Information Of BRAVIA Page 1. Picture Quality 1

2. Remote Control Sensitivity 4

3. LCD TV Gets Hot 5

4. Precautions On Handling LCD TV 6

5. Connectivity (DVD) 7

6. Connectivity (PC) 8

7. Connectivity (HDMI™) 9

8. HDMI™ - CEC connectivity 10

Specific Features And Functions Of BRAVIA 1. Auto Tuning 12

2. Manual Tuning 13

3. Program Sorting 14

4. Viewing Settings 15

5. Brightness Adjustment 16

6. Power Saving Mode 18

7. Display Information 19

8. MPEG Noise Reduction 20

Dear Valued Customer,

We congratulate you for choosing Sony’s BRAVIA model and we welcome you to enjoy the Sony experience.

• This booklet will provide you some basic understanding of Sony’s BRAVIA model’s key features and its connectivity to external equipments.

• For more details, please refer to the supplied Instruction Manual or you may also visit your local Sony Support website.

If you still need any technical assistance, please contact your local Sony Service Centre.

We hope you will enjoy the wonderful performance of Sony BRAVIA.

Possible reasons are: i. Playback pictures are recorded in High Definition

(HD) format. ii. These pictures are played back by HD players such

as Blu-ray Disc player, HD camera or HD Game console.

Play back from VCR, DVD players are mainly Standard Definition (SD) format.

HD pictures are 3 times clearer than SD pictures.Refer to the pictures showing picture quality differences between SD & HD.

My picture is not clear and having lot of dots, lines and

hazy. How can I improve the picture quality?

Why is the picture quality of LCD TV crystal clear when

played back by some equipments?

Standard Definition (SD) - 4.3 Ratio

High Definition (HD) - 16.9 Ratio

Picture Quality

The basic difference is the picture clarity in the LCD TV. The picture clarity (resolution) is measured in number of Pixels. • Full HD offers 2 Mega Pixels (1920 x 1080) resolution. The higher the pixels, the better the resolution and capability of displaying finer details. • HD Ready offers 1 Mega Pixel (1366 x 768) resolution.

Does your TV has this label?• You can enjoy Full HD games (e.g. PLAYSTATION®3).• You can view Full HD pictures from HD camcorders (e.g. HD Handycam®).• You can playback Full HD movies from HD players (e.g. Blu-ray player).• You can receive Full HD digital reception from a digital tuner/set top box.

High Definition Multimedia Interface (HDMI™) is the standard interface to connect other HD devices to BRAVIA. HDMI™ offers: • High bandwidth for all signal transmission

between HD devices. • Transfer of uncompressed audio/video signal between HD devices.

Picture Quality

What is the recommendedinterface to connect

Full HD to HD Devices ?

What is the differencebetween ‘Full HD’ and

‘HD Ready’?

HD Programs

HD Game Consoles

HD Camcorders

Full HD LCD TV

HD Player

Possible causes are: i. Antenna installation. ii. Antenna location. iii. Signal distribution.Consult a qualified antenna-installer before approaching Sony Service Centre.

1 2

Picture Quality Remote Control Sensitivity

How can I prevent theremote control from

operating intermittently?

Refer below table for commonly available connectivity to LCD TV and other equipment.

Picture Quality Name

HDMI™(High Definition

Multi MediaInterface)

Picture+

SoundNo

RF/CoaxialPicture

+Sound

No

DVI(Digital Video

Interface)Picture Yes

Component Video Picture Yes

S-Video Picture Yes

Composite Video Picture Yes

SignalTransmitted

Separate audioconnection

required or not?

Pict

ure

Qua

lity

Perf

orma

nce

Normal Quality

Best Quality

What are the common connectivity available

to LCD TV? Which is thebest connectivity?

Please refer to the instruction manual to check the location of the remote commander sensor on the TV.

Follow below actions: i. Aim remote control towards remote commander sensor location on the TV. ii. Remove the items blocking the sensor . iii. Replace batteries if needed.

BrightnessSensor

Remote CommanderSensor

CORRECT ( )

R

Sockets/Ports

3 4

Precautions On Handling LCD TV

How can I preventpanel damage?

How can I safelytransport LCD TV?

Why LCD TV isgetting too warm?

Note: Built-in protection circuit will automatically switch off the unit if it is hotter than normal.

Installed on the wall Installed with stand

Air Circulation is blocked

Leave at least this space clearance around the set Leave at least this space clearance around the set

30 cm

10 cm

6 cm10 cm 10 cm

30 cm

10 cm 10 cm

• LCD TV installed in Built-in cabinet must have sufficient ventilation.

Wall Wall

Follow below precautions. i. Disconnect all the cables. ii. Minimum 2 persons to carry the TV. iii. DO NOT stress/press on the LCD panel. iv. Hold firmly on the bottom (as shown). v. No jolts or vibration.

Follow below precautions. i. DO NOT push or scratch the screen. ii. DO NOT throw any objects on the screen . iii. Move slowly to adjust the angle of TV. iv. Wipe gently with a soft cloth moistened with mild detergent. v. Do not use cleaning agents such as Alcohol, Thinner , Acid cleaner etc..

LCD TV generates small amount of heat which is dissipated via the ventilation holes.

It is recommended: • Never cover the ventilation holes. • Leave some space clearance around the LCD TV as shown in the pictures.

5 6

Connectivity (DVD)

How can I connectLCD TV to DVD player?

Connectivity (PC)

How can I connect LCD TV to PC?

Please refer to the instruction manual to check the location of the remote commander sensor on the TV.

Follow below steps to connect DVD player to LCD TV.

Step 1: Method 1: Connect to Component Video input. Method 2: Connect to Composite Video / S-Video inputs.

Step 2: i. Press “MENU”. ii. Press

_

_ to select “External Inputs” option and press U. iii. Press

_

_ to select “HD/DVD 1” option (Method 1) and press U. Or Select “Video 1” option (Method 2) and press U. iv. DVD logo appears and then play DVD.

Follow below steps to connect PC to LCD TV.

Step 1: Connect the PC to the TV through PC input.


_


_

_ to select “PC” option and press U.

External Inputs

Select: Set: Exit: MENU

Edit Video Labels

HDMI Device Selection

Video 1

Return

Video 2

Video 3

HD/DVD 1

HD/DVD 2

HDMI 1

HDMI2

HDMI 3

PC

Rear View

Method 1

Method 2

Press Menu

_

_

U

External Inputs


Edit Video Labels


Video 1

Return

Video 2

Video 3

HD/DVD 1

HD/DVD 2

HDMI 1

HDMI2

HDMI 3

PC

Rear View

Audio

RGB Jack

MENU

Program List

External inputs

Settings

Show available TV programs


MENU

Program List

External inputs

Settings



Note: Connection through Component Video gives better picture quality. Choose HD/DVD1, HD/DVD 2 or whichever input is available for method 1 connection. Choose Video 1, Video 2 or whichever input is available for method 2 connection.7 8

Press Menu

_

_U

Connectivity (HDMI)

How can I connectLCD TV to other

HDMI™ equipments?

Note: HDMI™ control must be set on both the TV and external equipment . Choose HDMI 1, HDMI 2 or whichever input is available for connection.

Continue to step 3

HDMI-CEC Connectivity

How can I set upHDMI™ - CEC?

Follow below steps to connect HDMI™ equipments to LCD TV.

Step 1: Use HDMI™ connector to connect to HDMI™ equipments to LCD TV as shown.

Follow below steps to connect multiple HDMI™ equipments to LCD TV.

Step 1: Use HDMI™ connector to connect to HDMI™ equipments to LCD TV as shown.


_

_ to select “Settings” Option and press U.


_


_

_ to Select “HDMI 1” option and press U.

Rear View

Audio

HDMI

HDMI™ Equipment (Blu-Ray)

5 4 3 2 1

5 4 3 2 1

HDM

I 1HD

MI 2

Up to 5 devices can berecognized end to end for

cascade connection

Rear View

External Inputs


Edit Video Labels


Video 1

Return

Video 2

Video 3

HD/DVD 1

HD/DVD 2

HDMI 1

HDMI2

HDMI 3

PC

MENU

Program List

External inputs

Settings



MENU

Program List

External inputs

Settings



9 10

Press Menu

_

_

U Press Menu

_

_

U

HDMI-CEC Connectivity

How can I set upHDMI™ - CEC?

Auto Tuning

How can Iperform Auto Tuning

Step 1: i. Press “MENU” ii. Press

_

_ to select “Settings” option and press U. iii. Press

_

_ to select “Channel Set Up” option and press U.

Follow below steps to perform Auto Tuning.

Step 2: i. Press

_

_ to select “Auto Tuning” option and press U. ii. Press

_

_ to select “OK” button and press U. iii. Press “MENU” to exit the menu screen, once tuning is completed.

Step 3: i. Press

_

_ to select “HDMI setup” option and press U. ii. Press

_

_ to turn “ON” option and press U. iii. Power on all the connected devices. iv. Press

_

_ to select “OK” option and press U. iii. Wait for the scanning to complete.


Setup TV

Auto Start-up

Language

Cinema Drive

AV Setup

HDMI Setup

Timer Settings

Power Saving Settings

Light Sensor

Chiness

Auto

Off

Product Information

All Reset

Auto Start-up

Language

Cinema Drive

AV Setup

On

Off

On

HDMI Setup

Timer Settings

Select: Back: RETURN

Device List Update

Searching for devices,Please wait.

Devices found: 0

Select: Back: RETURN

Setup

Do you want to update the HDMI device list?Please power on the devices and activate eachHDMI control setting before updating.

OK Cancel

Back: RETURN

Auto Tuning

Do you want to start Auto Tuning?

OK Cancel


Picture TV

Target Inputs

Picture Mode

Reset

Backlight

Picture

Brightness

Color

Hue

All Inputs

Vivid

Max

High

Low

18

Cool

0

60

40

Max

Color Temperature

Noise Reduction

Advance Settings

MPEG Noise Reduction

Sharpness

MENU

Program List

External inputs

Settings



Auto Tuning

Program found: 1

VHF Low


Channel Setup TV

1 Digit Direct

Auto Tuning

Programme Sorting

Programme Labets

Programme Block

Manial Programme Preset

Back: RETURN

11 12

Continued from page 10

Press Menu

_

_

U

_ _Press Menu

_

_

U

_ _

Manual Tuning

How can I tunethe channels manually?

Program Sorting

How can Isort programs?


_


_


Follow below steps to perform Manual Tuning. Follow below steps to sort programs.


_


_


Step 2: i. Press

_

_ to select “Manual Program preset” option and press U. ii. Press

_

_ to select “VHF Low” button and press U. iii. Press _ to begin Manual Tuning. iv. Press U to stop Manual Tuning. v. Press

_

_ to highlight the program and press U.

Step 2: i. Press

_

_ to select “Program Sorting” option and press U. ii. Press

_

_ to select program numbers and press U. iii. Press “MENU” to exit.

Press Menu

_

_

U


Picture TV

Target Inputs

Picture Mode

Reset

Backlight

Picture

Brightness

Color

Hue

All Inputs

Vivid

Max

High

Low

18

Cool

0

60

40

Max

Color Temperature

Noise Reduction

Advance Settings


Sharpness

MENU

Program List

External inputs

Settings


Select: Set: Exit: MENU Select: Set: Exit: MENU

Picture TV

Target Inputs

Picture Mode

Reset

Backlight

Picture

Brightness

Color

Hue

All Inputs

Vivid

Max

High

Low

18

Cool

0

60

40

Max

Color Temperature

Noise Reduction

Advance Settings


Sharpness

MENU

Program List

External inputs

Settings




Channel Setup TV

1 Digit Direct

Auto Tuning

Programme Sorting

Programme Labets

Programme Block

Manial Programme Preset

Back: RETURN


Channel Setup TV

1 Digit Direct

Auto Tuning

Programme Sorting

Programme Labets

Programme Block

Manual Programme Preset

Back: RETURN Select: Set: Exit: MENU

Channel Setup TV

Programme


TV System

VHF Low

Label

AFT

Skip

Colour System

Signal Booster

Signal Level

Audio Filter

03

B/G

– – –

On

No

Auto

Auto

Low


Channel Setup TV

Programme


TV System

VHF Low

Label

AFT

Skip

Colour System

Signal Booster

Audio Filter

03

B/G

– – –

On

No

Auto

Auto

Low


Channel Setup TV

00

Programme Sorting

01

02

03

04

06

07

08

05

09


Channel Setup TV

00

Programme Sorting

01

02

03

04

06

07

08

05

09

13 14

Signal Level

Press Menu

_

_

U

_

Viewing Settings

What is the best viewing distance from

the LCD TV?

What are the preferred picture settings?

Brightness Adjustment

3xx

I notice a change in brightness between different LCD TVs.

Is this normal?

When judging the brightness certain factors are to be considered

RECOMMENDED BRIGHTNESS: • Check the LCD TV is capable of producing bright yet natural images. Look for an image

that shows a good level of detail in dark areas without washing-out the rest of the image by being too bright.

• Consider the brightness of the surrounding environment. This always affects the perceived picture brightness of the LCD TV. A LCD TV will appear less bright or too bright in different rooms because light differs in each scenario.

ABOUT BRAVIA: • The BRAVIA LCD TV is equipped with an Auto Light Sensor. This is an Automatic

backlight control system which will automatically adjust its brightness according to lighting conditions.

• This helps to provide the optimum picture quality in any environment. • This helps avoid eye-strain while watching TV as the picture brightness will follow the

lighting of the room accordingly. • With the Auto Light Sensor feature, there may be savings on your electrical costs

because this system reduces excessive brightness which then optimizes its power consumption.

Screen Size Viewing Distance Range 26 Inch 1 metre 32 inch 1.2 metre 37 inch 1.4 metre 40 inch 1.5 metre 46 inch 1.7 metre 52 inch 2 metre

These are 3 recommended settings as below: i. Suitable for standard picture: Standard Mode. ii. Best for watching movie at home: Cinema Mode. iii. Best for shop front display: Vivid Mode.

Best viewing distance depends on the screen size.Refer to the table below for recommended viewing distance.

Recommended distance for viewing High Definition picture is 3 times of TV vertical screen size. Recommended distance for viewing Standard Definition picture is 5 times of TV vertical screen size.

15 16

Brightness Adjustment Power Saving Mode

Why is the picturedarker than usual?

How can I adjust TV brightness manually?

Follow below steps to adjust brightness.. The picture will be darker if the unit is in power saving mode. Follow below steps to switch off power saving mode.


_

_ to select “Settings” option and press U.

Step 2: i. Press

_

_ to select “Set Up” option and press U. ii. Press

_

_ to select “Power Saving Setting” option and press U. iii. Press

_

_ to select “Off”, “Low”, “High” or “Picture Off” and press U.

Step 2: i. Press

_

_ to select “Picture” option and press U. ii. Press

_

_ to select “Brightness” option and press U. iii. Press

_

_ to select required level and press U. iv. Press “MENU” to exit.

Press Menu

_

_

U

Press Menu

_

_

U


Picture TV

Target Inputs

Picture Mode

Reset

Backlight

Picture

Brightness

Color

Hue

All Inputs

Vivid

Max

High

Low

18

Cool

0

60

40

Max

Color Temperature

Noise Reduction

Advance Settings


Sharpness

MENU

Program List

External inputs

Settings




_

_ to select “Settings” option and press U.

MENU

Program List

External inputs

Settings




Setup TV

Power Saving


Power Consumption

Off

Off


Setup TV

Power Saving


Power Consumption


Picture TV

Target Inputs

Picture Mode

Reset

Backlight

Picture

Brightness

Color

Hue

All Inputs

Vivid

Max

High

Low

18

Cool

0

60

40

Max

Color Temperature

Noise Reduction

Advance Settings


Sharpness


Picture TV

Target Inputs

Picture Mode

Reset

Backlight

Picture

Brightness

Color

Hue

All Inputs

Vivid

Max

High

Low

18

Cool

0

60

40

Max

Color Temperature

Noise Reduction

Advance Settings


Sharpness

Brightness

Min Max

54


Setup TV

Auto Start-up

Language

Cinema Drive

AV Setup

HDMI Setup

Timer Settings


Light Sensor

Chiness

Auto

Off

Product Information

All Reset

Off

Low

High

Picture Off

17 18

Display Information

How can I remove the“gray rectangle” or “clock”

in the bottom leftcorner of the screen?

Follow the below steps to adjust display information.

In “AV input mode”, the display info (i+) buttonwill have the following function.

Press Menu

With Noise

After Noise Reduction

Step 2: i. Press

to select “Picture” option and press . ii. Press

to select “MPEG Noise Reduction” option and press . iii. Press

to select “Low” option and press .


to select “Settings” option and press .

MENU

Program List

External inputs

Settings




Picture TV

Target Inputs

Picture Mode

Reset

Backlight

Picture

Brightness

Color

Hue

All Inputs

Vivid

Max

High

Low

18

Cool

0

60

40

Max

Color Temperature

Noise Reduction

Advance Settings


Sharpness


Picture TV

Target Inputs

Picture Mode

Reset

Backlight

Picture

Brightness

Color

Hue

All Inputs

Vivid

Max

Low

18

Cool

0

60

40

Max

Color Temperature

Noise Reduction

Advance Settings


Sharpness

High


Select: Exit: MENU

Medium

Off

High

Low

2019


How can I reduce MPEG noise?

(mosquito type noise due to blocks in picture)

Follow below steps to adjust brightness.

Channel number

Press once:Displays information such as current channel number and screen mode such as Wide

Mode. (Channel number or AV input label will remain)

Press twice:Removes channel number or AV input label and displays “Clock” in the lower right corner of the

screen. If the Clock is not set will display “--/--“.

Press thrice:Removes clock information

from screen. (Returns to normal viewing mode without any

display information).

Screen mode

Wide Mode:Wide Zoom

Clockinformation

10:46 AM

15

Press the display info button

SERVICE CARE CARD€¦ · · 2017-12-01We congratulate you for choosing Sony’s BRAVIA model ......

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Transcript of SERVICE CARE CARD€¦ · · 2017-12-01We congratulate you for choosing Sony’s BRAVIA model ......