Service

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Service of PSG

Transcript of Service

Page 1: Service

Our name is our mission:

PSG Plastic Service GmbH

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In case of any failure, we are also available for you out of normal working hours, to ensure you are totally covered!

24hr - HotlineIn case of failure you can contact PSG 24 hours, 7 days a week, to solve your issues directly.

Long Experienced Service TeamOur application engineers know the requirements and process regarding hot runners, controllers, tempering units and chillers of the different branches. Be-cause problems can have different reasons and various parameters can affect the result, we offer you a broad know how and we are able to shorten your standby time to a minimum.

Maintenance, Service & RepairMaintenance is completed fast and professionally in our manufacturing plants, like: fluidized bed process technology for cleaning, abrasive flow machining…

Quick spare part supplies by in-house storage system.

In- house direct TrainingWe are able to support & train your operating employees; we will also support start-up at your production facility. Working this way we avoid service issues caused by operating error and your employees are able and confident to carry out maintenance by themselves. So this reduces unnecessary down time.

WorkshopsWe offer a range of workshops that are specifically interesting and have wide range of topics, also you will be informed about new innovations on the sector of plastics technology and temperature control.

Technical CentreCustomer and custom designed tests, tests of new plastic generations, test of new PSG hot runner developments and new PSG temperature controllers.

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To support global acting companies on site, we are represented in 30 countries all over the world. If you need us, we are available for you with professional contact persons. From start-up to maintenance & repair.

Online remote maintenance at hot runner controllersWorldwide access to PSG hot runner controllers via internet 24hr around the clock. This reduces unnecessary down time and saves you on expensive service request.

All CAD Data online available at onceYou shorten your construction build time by PSG SpeedCAD. Direct access online, to all construction data of nozzles and manifolds. The WID-Text-File can directly be loaded into all suitable CAD programs and is very easy to work with.

Intelligent Online Product ConfigurationSimply by click of a button, take the chance to design your standard hot run-ner systems individually and at any time according your requirements, by this your construction time and our development time is reduce in many cases, saving you unnecessary workload!

Broad DocumentationAll technical details and drawings are available at any time.Online as well as Printed Version / DVD.

We are not everywhere but always there, where you need us

PSG Plastic Service GmbH I Pirnaer Straße 12 - 16 I D-68309 Mannheim I Tel: +49 621 7162-0 Fax: +49 621 7162-162 I E-Mail: [email protected]

www.psg-online.de