US Department of Veterans AffairsVocational Rehabilitation and Employment Service (VR&E)

&US Department of Labor Veterans’ Employment and

Training Service

Intensive Services Coordinators

• Serves as the State Agency (SA’s) central point of contact for service to VR&E participants.

• The ISC will facilitate the dissemination of information to, and compile information from, DVOP specialists and other SA staff who serve Chapter 31 participants.

• The ISC serves as the coordination point to communicate information between VR&E staff and the Director of Veterans Employment and Training (DVET). The ISC may also report to the State Veterans Coordinator and may have case management responsibilities.

Intensive Services Coordinator (ISC)

Whitney Gray

Intensive Services CoordinatorSunrise

Leo DavisIntensive Services Coordinator

Jacksonville

Toni WashingtonIntensive Services Coordinator

St Petersburg

Alexia LunninghamIntensive Services Coordinator

OrlandoRoland WilliamsIntensive Services Coordinator

Ft Walton Beach

Rachel CainIntensive Services Coordinator

Pensacola

Intensive Service Coordinators(ISC)

Florida DEO

• Tuesdays & Thursdays Every Week• (except holidays)

• Scheduled 4-6 weeks in advance

Orientation

Employflorida.com

Veterans Employment Center

State of Florida Vocational Rehab

WIA/WIOA

CareerSource Centers and location

DVOPs

“Priority of Service” , Veterans and

Eligible Spouses

Apprenticeship Programs

Employment Referrals

Employment Workshops: Resume writing, interview techniques, Job Applications& Computer skills

Employment Services Available through CareerSource Centers

Intensive Services Coordinator (ISC)

DVOPs or SA staff members who work with Chapter 31 Veterans will:

• Assist Chapter 31 Veterans; If no DVOP assigned, other SA staff will Assist

• Provide detailed LMI information to use in developing the Individual Written Rehabilitation Plan (IWRP)

• Use the Individual Employment Assistance Plan (IEAP) to help find suitable employment

• Ensure all Chapter 31 Veterans are registered in the SA electronic system and enter all services provided

Chapter 31

• Every Chapter 31 Veteran, actively seeking work and registered within EFM, will have a service and case note entered once every two weeks

• Job development and placement assistance services are mandatory • Contacts with individual employers will be made to secure job or OJT

opportunities suitable with the participant’s rehabilitation goal(s) all contacts will be recorded in his/her respective case file

• When a Chapter 31 Veteran obtains employment, the ISC will ensure the appropriate information is entered on the VETS 201, including employment date, employer name, job title and entry hourly wage

Chapter 31 (Continued)

The ISC will provide the VETS 201 report to the appropriate VR&E staff for review and validation on a quarterly basis

Upon confirmation that the employment is suitable, the Veteran will be monitored for at least 60 days to determine whether a Veteran can be considered “rehabilitated.” The Veteran record on the VETS 201 report will be monitored until closed as determined by VR&E, VETS and the ISC

When a Chapter 31 Veteran fails to cooperate or participate in his/her employment activities, that information will be reported to the ISC in order to notify VR&E staff and a decision can be made regarding case closure. This information will be recorded on the VETS 201 report and EFM

Chapter 31 (Continued)

DEPARTMENT OF ECONOMIC OPPORTUNITY APPLICANT FLOW DATA For statistical purposes only

(Confidential information for ONE-STOP CAREER SOURCE CENTERs Registration ONLY and will not be shared outside of Agency) PLEASE PRINT CLEARLY

LAST NAME:

FIRST NAME

MIDDLE INITIAL

SSN:

DOB (MMDDYYYY)

SEX (Circle)

FEMALE MALE

ADDRESS: (NUMBER AND STREET)

CITY, STATE, ZIP, COUNTY

HOME PHONE

CELL PHONE

EMAIL:

EDUCATION: ( ) LESS THAN HIGH SCHOOL ( ) GED ( ) HIGH SCHOOL DIPLOMA ( ) ASSOCIATES DEGREE

( ) BACHELORS DEGREE ( ) MASTERS DEGREE ( ) DOCTORATE

MAJOR OR COURSE OF STUDY ________________________________________________________________________

ETHNIC GROUP: ( ) White N/H ( ) Black N/H ( ) Hispanic

( ) American Indian ( ) Alaskan Native Asian/Pacific Islander ( ) Other

BRANCH OF MILITARY SERVED (USA, USAF, USMC, USN, USCG)

MILITARY JOB TITLE(S)

DATE ENTERED ACTIVE DUTY

DATE RELEASED FROM ACTIVE DUTY

SERVICE CONNECTED DISABILITY RATING %

ARE YOU EMPLOYED: (Circle)

YES NO

ARE YOU SEEKING EMPLOYMENT

TYPE OF WORK YOU ARE SEEKING OR QUALIFIED TO DO

ARE YOU CURRENTLY IN THE RESERVES

YES NO

OEF/OIF

YES NO

TODAY’S DATE

Orientation Applicants Flow Data

To: CareerSource Pinellas May 8, 2015 Attention: Local POC 2312 Gulf to Bay Blvd

Clearwater, Florida 33765

Subject: VR&E Employment Assistance Referral Please provide employment assistance to the Chapter 31 veteran listed below. The assistance should, at a minimum, consist of EFM registration/activation, contact once every two weeks, job search assistance, job development contacts, resume development, guidance with other job seeking skills as appropriate.

__XX__ Veteran is not currently employed and requires placement services in order to secure suitable employment that is consistent with the veteran’s functional capacity and employment goals.

_ XX PERMANENT JOB PLACEMENT ASSISTANCE TRANSITIONAL EMPLOYMENT ASSISTANCE DURING TRAINING

_____Veteran is currently employed but placement services are required in order to secure

suitable employment that is consistent with the veteran’s functional capacity and employment goals.

Veteran’s Name: I. M. Veteran (username BRY2812)

Present Service Connected Disability Rating: Employment Barriers Narrative Statement (including identification of workplace/job accommodations needed): Attention! Adjustment to the rehabilitation plan is the responsibility of the referring VR&E Officer. Suggestions regarding change may be discussed with the appropriate VR&E staff. Monthly reports are due NLT: FIFTH WORKDAY OF THE MONTH.

Rick Scott Governor

Jesse Panuccio DEO Executive Director

CAREERSOURCE CENTER

NAME

DATE REFERRED

ASSIGN CM VR&E

CM

DATE LAST RPT REC’D

COMMENTS

1. Jane Veteran 1/24/14 CM Davis 8/29/14 INTERRUPT RPT NOT REQ

2. Joe Veteran 3/11/14 CM Davis 8/29/14 INTERRUPT

4/7/15 RPT NOT REQ

CASE MANAGER RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO

Notify ISC of assigned case manager, contact veteran, ensure veteran is registered or reactivated, provide IEP, and resume assistance within 15 days of assignment

All Chapter 31 veterans will have a service recorded every two weeks Job search assistance, job development contacts are mandatory services Contacts with employers will be made to secure job or OJT opportunities suitable for participant’s rehabilitation goal(s) Document case files Notify ISC of veteran’s failure to respond Remember if you didn’t document it … it didn’t happen Contact is an actual interaction, not a message left, email or letter sent. Reports are due to me by 5th workday of month NOTE: Instructions taken from VPL 01-09

Monthly Status Reports fromCareerSource Center (Example)

Request for Authorization to Release Medical Records/Health Information

Chapter 31Tracking Report Data Specifications (Appendix H)

Column A: VARO: Three-digit code for VA Regional Office Column B: Last Name: Column C: First Name: Column D: ID Number: Last four digits of SSN Column E: Carry-in: Carried in from Last Year: enter "Y" Column F: OEF/OIF: Operation Enduring Freedom/Iraqi Freedom

Column G: Other Program Column H: VRC/EC

Column I: Employment Goal Column J: Date Referred to SA

Column K: DVOP/SA Assigned

Column L: Date 1st Service Provided by SA After the Referral

Chapter 31Tracking Report Data Specifications (Appendix H)

Column M: # Days Referral to Registration

Column N: Date Entered Suitable Employment

Column O: Employer Column P: Job Title

Column Q: Hourly Wage Column R: Number of Days Registration to Employment

Column S: Monitored for 60 Column T: Date Case Closeddays after Employment (Y/N)

Chapter 31Tracking Report Data Specifications (Appendix H)

Column U: Closure Reason

D = Discontinued E = Satisfied with unsuitable employment

I = Interrupt L = Initial Labor Market Information (LMI)

R = Rehabilitated S = School / Continuing Education

O = Other

Chapter 31Tracking Report Data Specifications (Appendix H)

Column V: Notes and Comments Enter information applicable to the Veteran’s employment assistance process. Should give clear statements on what has happened, good or bad, success story, even why no longer on SA case load.

Chapter 31Tracking Report Data Specifications (Appendix H)

Questions