Servant Leadership Lead Like Jesus Office of Formation & Discipleship Archdiocese of Atlanta Office...
-
Upload
serena-dyes -
Category
Documents
-
view
215 -
download
1
Transcript of Servant Leadership Lead Like Jesus Office of Formation & Discipleship Archdiocese of Atlanta Office...
Servant LeadershipLead Like Jesus
Office of Formation & DiscipleshipArchdiocese of Atlanta O
ffice
of F
orm
ation
& D
isci
ples
hip
Ar
chdi
oces
e of
Atla
nta
1
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p
Arch
dioc
ese
of A
tlant
a
2
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Leadership PrayerLeadership is hard to define.Lord, let us be the ones to define it with justice.
Leadership is like a handful of water.Lord, let us be the people to share with those who thirst.
Leadership is not about watching and correcting.Lord, let us remember it is about listening and connecting.
Leadership is not about telling people what to do.Lord, let us first find out what people want.
3
Leadership Prayer
Leadership is less about the love of powerand more about the power of love.
Lord, as we continue to undertake the role of leader let us be affirmed by the servant leadership we witness in your son Jesus. Let us walk in the path He has set and let those who will, follow.
Let our greatest passion be…compassion.Our greatest strength…love.Our greatest victory…the reward of peace.In leading, let us never fail to follow.In loving, let us never fail. Amen.
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p
Arch
dioc
ese
of A
tlant
a
4
Qualify the TopicServant Leadership…Lead Like Jesus• Session will cover two aspects of Servant
Leadership1. Review of Servant Leadership Principles
• Not unique to religion• Style of leadership used universally in
business, education, government, sports
2. Discuss how Jesus applied Servant Leadership
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p
Arch
dioc
ese
of A
tlant
a
5
Why Servant Leadership Now?
• We have a new Pope, meaningful change is on the way • Parish life today is more “DYNAMIC” than ever before• Must prepare for new challenges and opportunities
• Secular influences eroding faith formation• Multi-cultural parishes are now the norm• Impact of change on the traditional family
structure• Technology revolutionizing communication,
teaching and learning• Priest shortage puts new strain on parishes• 1st Amendment assault by the Federal
government• Continuing loss of Catholics, especially our
youth• 10% of global population are now “former”
Catholics• Economic difference between rich & poor
• Bishops of the world will convene this year to address these and other challenges
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p
Arch
dioc
ese
of A
tlant
a
6
Bottom Line
• We Catholics must learn how to be more EFFECTIVE LEADERS
• By emulating SERVANT LEADER concepts
• Developed by the Greatest Leader of All Time…Jesus Christ
• The model for Servant Leadership Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p
Arch
dioc
ese
of A
tlant
a
7
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Overview of Servant Leadership
• Servant Leadership is a BIG topic.• We can’t do it justice in one session.• We will focus on the principles.• Provide a foundation for additional
personal exploration.
8
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
What is Servant Leadership?
• Servant leadership is a philosophy or style of leadership• 3 Traditional Styles of Leadership: Autocratic (do
as I say), Democratic (do as I do), Laissez-Faire (do as you choose)
• Servant Leadership is a DIFFERENT STYLE of Leadership, not new, but not used much• Key Difference: the leader SERVES the needs of
the followers, rather than BEING SERVED • It turns the traditional Leadership Pyramid
upside down.9
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Leadership Pyramid
10
Followers
Leader
Leader
Followers
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Types of LeadershipTraditional vs. Servant
• Traditional Leader–manages from ”top to bottom” • Exercises power and control• Most large company CEOs are traditional leaders
• Servant Leader—leads from “bottom to top”• Serves rather than controls• Servant Leader focuses on the people
• Shares power• Puts the needs of others first • Helps people develop and perform to their
highest potential• Jesus was the consummate servant leader 11
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Derivation of the Term
The phrase “servant leadership” was first coined by Robert K. Greenleaf in The Servant as Leader, an essay published in 1970.
• Greenleaf researched what made some leaders great, including Jesus Christ
• Compiled 10 Principles or Characteristics of Servant Leadership 12
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Ten Principles of Servant Leadershipby Robert Greenleaf
1. Listening - listen receptively to what is being said (and not said)
2. Empathy - put yourself in the shoes of the other person
3. Healing – desire to be compassionate4. Awareness – tune in to what is happening
around you5. Persuasive – build consensus. Convince vs.
coerce compliance 13
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Ten Principles of Servant Leadershipby Robert Greenleaf
6. Conceptualize – conceive a desirable vision, then lead in that direction
7. Foresight – look into the future and anticipate the likely impact of current decisions
8. Stewardship – acknowledge and care for God’s gifts9. Cultivate Followers– help followers grow beyond their
current skill levels 10. Build Community – create a deeper desire for
belonging, a bond that goes beyond a traditional organization
14
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Examples of Servant Leaders in the Corporate World
Servant Leadership is NOT theory, it works in corporate practice.
• Southwest Airlines • Herb Kelleher, Founding CEO• People focused, management by walking around• Always put people first, genuinely concerned• Developed true teamwork
• Chick-fil-A• Spiritual foundation of Truett Cathy, Founder• Corporate Purpose: To glorify God by being a faithful steward of all
that is entrusted to us. To have a positive influence on all who come in contact with Chick-fil-A.
• Closed on Sundays• 5 P’s of Marketing: product, price, place, promotion…people
15
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Servant Leaders
• Religion• Jesus Christ• Pope Francis• Pope John Paul II• Pope John XXIII• Martin Luther King• Mother Teresa• Billy Graham
• Other Areas• Abraham Lincoln• Winston Churchill• FDR• Nelson Mandela• Vince Lombardi• John Wooten• George Washington
16
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Biblical Foundation for Servant Leadership
• Matthew 20:25-28…Jesus called them together and said, "You know that the rulers of the Gentiles lord it over them, and their high officials exercise authority over them. Not so with you. Instead, whoever wants to become great among you must be your servant”.
• …”and whoever wants to be first must be your slave- just as the Son of Man did not come to be served, but to serve, and to give his life as a ransom for many”.
17
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Consummate Act of Servitude
The consummate act of servant leadership was the washing of the feet of the apostles.• John 13:3-15…Jesus got up from the meal, took off his outer
clothing, and wrapped a towel around his waist. He poured water into a basin and began to wash his disciples' feet, drying them with the towel.
• …When he had finished washing their feet, he asked, "Do you understand what I have done for you? You call me 'Teacher' and 'Lord,' and rightly so, for that is what I am. Now that I, your Lord and Teacher, have washed your feet, you also should wash one another's feet. I have set you an example that you should do as I have done for you.” 18
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Symbolism of Washing Feet
• The washing of feet was a common practice upon entering a home• Background • It was the task of a servant or slave• When Jesus assumed this role, the disciples
were probably stunned by this act of humility
1. Jesus’ basic motivation was love 2. He voluntarily became their servant 3. He set an example for servant leadership
19
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
The Greatest Leader of All Time
• Jesus was the greatest leader of all time. • Think about what he accomplished in just
three years of public ministry. • His leadership created a church that has
existed for 2000 years.• What other institution has lasted this long?• What other leader has touched the lives of
billions of people for over 20 centuries?• Why would we not want to emulate His style?
20
What me, a Servant Leader?
• Everyone has a leadership role: a mother, father, guardian, executive, manager, supervisor, ministry head, neighborhood or community leader.
• We can all learn how to lead more effectively. • You already know the question, “WWJD—what
would Jesus do?”• Now ask, “HWJDI—how would Jesus do it?”• Place more emphasis on the “heart” when making
decisions, less on the “head”. Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p
Arch
dioc
ese
of A
tlant
a
21
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
How Can We Learn to Lead Like Jesus?
There are TEN practices or characteristics that Jesus used in applying Servant Leadership. These practices can be studied and emulated by leaders at all levels.
*Group Participation: Your task during this exercise is to think about events in the Bible that illustrate how Jesus used the ten practices of Servant Leadership.
When I say “first miracle”, you respond…
22
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Learning to Lead Like Jesus
1. Values diverse opinions• Seeks other points of view• Accepts new and contrary opinions• Example from the Bible?
• He surrounded himself with a diverse group of followers.
• He preached a message of salvation for everyone, Jew and Gentile.
23
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Learning to Lead Like Jesus
2. Creates a culture of trust• Takes a person’s word at face value• Believes that everyone will fulfill their roles • Example from the Bible?
• Jesus trusted the Apostles with the overwhelming task of establishing the Church and spreading Christianity.
24
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Learning to Lead Like Jesus
3. Develops other leaders• Teaches others to lead by example • Delegates responsibility and authority• Example from the Bible?
• He took a group of rag tag fishermen, farmers and tax collectors and turned them into consummate Evangelists.• Peter, the fisherman, became the Rock upon
which He built the Church.• Saul, the persecutor became Paul, the
Evangelist.25
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Learning to Lead Like Jesus
4. Helps people with life issues• Listens and shows compassion • Concern for the total well-being of an
individual• Example from the Bible?
• Samaritan woman at the well• Curing the blind man and other miracles
26
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Learning to Lead Like Jesus
5. Encourages followers• Creates a “can do” attitude• Plays the role of the “Cheer Leader”• Example from the Bible?
• Asks Peter to “walk on water”• Post-Resurrection appearances
27
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Learning to Lead Like Jesus
6. Sells instead of tells• Makes them want to do it • Persuades rather than commands• Example from the Bible?
• The Sermon on the Mount • Use of parables
28
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Learning to Lead Like Jesus
7. Thinks “you,” not “me.”• Selfless, focus on others • Emphasis on “we” versus “me”• Exhibits empathy• Example from the Bible?
• Incarnation • The Passion & Death of Jesus
29
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Learning to Lead Like Jesus
8. Thinks long-term• Thinks about the future• Keeps a foot in the present • Example from the Bible?
• Creation of the Role of Peter, the First Pope• Gospels of Matthew, Mark, Luke & John
30
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Learning to Lead Like Jesus
9. Acts with humility• Doesn’t need a title or signs of power• Follows the Golden Rule • Willing to do whatever it takes • Instinctively assumes the role of the “servant”. • Example from the Bible?
• “Are you the King of the Jews? Thou sayeth it.”• The Birth of Jesus• Devil’s temptation on the mountain
31
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Learning to Lead Like Jesus
10. Never Loses Sight of the Mission • Maintains the perspective• Plans effectively• Establishes priorities • Example from the Bible?
• Crucifixion, the Ultimate Sacrifice to Open the Gates of Heaven for all mankind
32
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
New Dimensions of Servant Leadership
Servant Leadership has evolved over time.• First came “Servant Leadership”• Then came the application of “Lead Like Jesus “
• The latest evolution is a new model called “S3” *
• It creates a three dimensional model of the Servant Leader:
• Servant…provider of service • Steward…guardian of God’s gifts• Shepherd…protector of the served
*Based on the work of Dr. Owen Phelps, Yeshiva Institute, and his book, “The Catholic Vision for Leading Like Jesus.”
33
Role of Servant
• To serve, not to be served• To provide, not to be provided for• To help, not to be helped
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p
Arch
dioc
ese
of A
tlant
a
34
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Role of Steward
• Holds a position of service • Employee• Parent• Parishioner
• Assumes responsibility for another’s property• Caretaker or landlord• Pastor• Parish leader
35
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Role of Shepherd
• Protector of the “sheep” • Provider of nourishment • Source of love and comfort • Shepherd role requires that we love those
we serve as a prerequisite to serving• “I am the good shepherd. The good
shepherd lays down his life for the sheep.” ~John 10:11
36
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
The S3 Model of Leadership• Blends three inter-related roles of the
leader:• Servant…provider of service • Steward…guardian of God’s gifts• Shepherd…protector of those who are
served and loved
37
SummaryJesus was the most successful leader of all time. We can
emulate His actions by following the ten practices He used. .
1. Value diverse opinions2. Cultivate trust3. Develop other leaders4. Help people with life
issues5. Offer encouragement
.
6. Sell instead of tell7. Place ‘you’ ahead of
‘me’8. Think long term9. Act with humility10. Never lose sight of
mission & goal
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p
Arch
dioc
ese
of A
tlant
a
38
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
The Next Step
• You won’t comprehend Servant Leadership in an hour of discussion.
• If you want to learn more, we suggest three books:• The Servant Leader by Ken Blanchard & Phil
Hodges
• Lead Like Jesus also by Blanchard & Hodges
• The Catholic Vision for Leading Like Jesus by Owen Phelps, Ph.D.
39
Group Exercise #1
Share a story about
the BEST Servant
Leader that you have
encountered in your career.
Then identify the characteristi
cs that made them an Effective
Servant Leader.
Value diverse opinions
Cultivate trustDevelop other
leadersHelp people
with life issuesOffer
encouragement Sell instead of
tellPlace ‘you’
ahead of ‘me’Think long term
Act with humility
Never lose sight of mission
& goal
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p
Arch
dioc
ese
of A
tlant
a
40
Group Exercise #2
Negativity is the enemy of Servant LeadershipIdentify a person in your experience (NOT by name) who was the most negativeThen specify which type they were from the list below
Negativity Types
1. The Resisters--They rail against anything different
2. The Wobbly —They are constantly shifting moods and expect others to adjust to them
3. The Gossipers--They spread rumors and tell inappropriate personal tidbits
4. The Blamers—They are constantly blaming others.
5. The Victims—They believe people are out to get them
6. The Adhesives--They can’t let go, even things that happened years ago
7. The Pessimists--They always expect the worst case scenario
8. The Boilers—They will blow over the slightest provocation
9. The Complainers—They feel everything is wrong or will soon go wrong
10. The Choosers—They are constantly pitting one group against another
11. The Detached-- They feel most everything is dumb or beneath them
12. The Self-Absorbed--They are constantly grabbing credit or attention
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p
Arch
dioc
ese
of A
tlant
a
41
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Conclusion
• Questions or comments?• The best test of a servant leader is:
• Do those served grow as persons? • Do they, while being served, become
healthier, wiser, freer, more autonomous, more likely themselves to become servant leaders?
42
Offi
ce o
f For
mati
on &
Dis
cipl
eshi
p A
rchd
ioce
se o
f Atla
nta
Servant Leadership
You too can learn toLead Like Jesus
Thank You!43