SERV Propreitary and Confidential S upportive E ducation for the R eturning V eteran Helping the...

SERV Propreitary and Confidential

Supportive Education for the Returning VeteranHelping the Country’s Best, Brightest and Bravest get their degree

By John SchuppSERV Director, Cleveland State University


What to expect this morning

What is In academic speak AND english language

Why it works Data and testimonials

How it got started at CSU Without help from the top

How to get it started at your campus 3 things that YOU really need


The reality

1,736,116 Deployed veterans since 9/11 Less than 1% of the population have protected the

other 99%

288,952 veterans on America’s Campuses today Not all are OEF/OIF 16% of total available- Less than 1 in 5 attend college!


What is ? A learning Community/Cohort for veterans

Encompasses every aspect of the learning community concept First Day on Campus

There is no guidance counselor after the military Registration

Admission requirements Counseling

How ready they are to learn Financial

Have Guaranteed federal money Learning Community Camaraderie

They have it by the truck-load


Learning Community for veterans

Basic Needs for a Learning Community Success From The Cohort/Group…

Share common origin- All military based experiences

Share common goal- All want to finish the education mission

Be an Under-served demographic Must find reasons for this-Critical Step

Have the potential to build group camaraderie The Military has created this Camaraderie for the learning comm.


Learning Community for veterans Basic Needs for Learning Community Success From the University

Have Departments to serve the need Have at least a few dedicated employees at the campus Have some kind of initial funding source Be able to Recruit members to fill the group

From the Community…. Have local military support groups Have local Media support Have local Political support


Under-Served Demographic


1985-1994 GI Bill eligible Vets 52,000 of 641,000 eligible veterans (8%) used all of GI Bill*

2008 GI Bill data Less than 6%** use it completely

Avg less than 17 months used of 36 months eligible

Department of Education, 1995-2001*** 3% of freshmen veterans get 4-year college degree 30% of all College Freshmen get 4-yr degree

*http://chronicle.com ; Section: Students Volume 51, Issue 36, Page A31

**Keith Wilson, VA Education Secretary, ACE Summit Georgetown University Jun 6 2008***The Soldier and the Student By Aaron Glantz in ‘The Nation’ November 27, 2007

Under-Served Demographic


History of Education and the US veteran Education and Veteran Status, Men Age 26-35

0

5

10

15

20

25

30

35

1950 1970 1990 2000

Vet: College Grad Non-Vet: College Grad


Whites

Blacks

Percent with 4 Years of College

Education and Veteran Status, Men Age 26-35

0

5

10

15

20

25

30

35

1950 1970 1990 2000



Whites

Blacks

Percent with 4 Years of College

The Demography of U.S. Veterans: Changing Military Staffing Policy, Risk of Service, and Human Capital for Black and White Men, 1950 – 2000Amy Kate Bailey, Department of Sociology, University of Washington West Coast Poverty Center Dissertation Fellow


Veteran Economic

Tuition Covered by GI Bill Transition

Military to civilian War Zone to Campus Freshmen Age Difference

24yr old vet vs 18yr old

Career Goals Vets more Mature

Less likely to change majors

Civilian Economic

Tuition Costs Part-time job Scholarships Student Loans Parents

Transition High School to Univ.

Little Difference

Career Goals Change 18yr olds change majors

Bernadette Gray-Little, Dean College of A & S, UNC, May 2006 http://www.unc.edu/depts/trustees/Time%20to%20Degree.pdf

Degree Obstacles, Civilian/veteran


Post-Combat Readjustment

What the Soldier Brings Home

• Heightened sensory awareness of sights, sounds & smells.

• Identification and closeness with their military unit

• Regimentation into highly structured and efficient routines.

• Action oriented ways of coping with new experiences.

• Different views about their future life.

• Memories of events that can be difficult to integrate.

Edgardo Padin-Rivera, Ph.D. Chair, PTSD Experts Workgroup Ohio VA Health Care NetworkChief, Psychology Service Louis Stokes Cleveland VA Medical Center


Difficulties arise in trying to generate a “new normal”

Life at home/campus may not have the edge and adrenaline associated with wartime duty

Attempts to reestablish old ways of interacting, old roles fail.

Difficulties adjusting to work & community life arise.

Problems of internal chaos impinge on relations with others.

Post-Combat Readjustment-Personal



Post-Combat Readjustment-Friends and Community

• Reconnecting with friends more difficult than expected.

• Friends have changed during deployment and so has service member.

• May find self unable to share experiences with non-combat friends • Relate to other students who have gone through

it



Post-Combat Readjustment-Public Interactions

• Widespread support of service members, • Public has mixed views of the war• We only saw what the media gave us, they saw everything

• Other Students/Faculty may not know what to do/say.

• Veteran to often becomes a community media event.

• Veteran unsure who he/she can talk to. Questions Arise

What will they want me to talk about? What can I talk about?How will they react to a story or event?



Military High level of order

Commanding Officer (CO) has all the answers,

Day is planned out by someone else

Great Responsibilities Millions of dollars of

equipment Lives dependent upon them

Daily Critical Choices Life and death decisions-

literally

Civilian- Much less order in life/campus

Have to plan out their own day Have to be their own ‘CO’

Less Responsibilities on campus English homework is not ‘life

or death’

No Daily critical choices Do I go to class or not

Who is impacted?

Post-Combat Readjustment-Campus


Answers from Vietnam to Persian Gulf 1 vets First day on campus

Vets don’t know what building/office to go to first Paperwork

Registrars, Admissions, Bursar, If paperwork not filled out correctly- vet dis-enrolled

Financial Tuition (all or part) paid up front

Payment plans optional, FASFA loans may be needed First VA check arrives 3-5 weeks AFTER classes start

Classes-Transition to Civilian/Campus Life Vets feel different in civilian life

Even more so surrounded by campus life

University Transition Solutions


Veterans first semester on campus Senses on high alert

Extended Distractions from the surrounding environment are not allowed

Guardian mode always ‘on’ to protect civilians

Fellow classmates (civilians) are the surrounding environment Note taking, exams are distractions from it

Concentration on exam is a distraction Lives are at stake-not the exam questions


From Vietnam-Persian Gulf vets Ability to concentrate when taking exams

Environment distractions very high Concentration on questions very low

Exam scores are low-Grades drop-Vet drops out

How to improve concentration on exams Minimize environmental distractions

Remove civilians from the environment Guardian mode drops-Vets feel more comfortable Memory/recall improves-Scores/Confidence Improves

#1 reason for Low Veteran Success


the Experiment

Create Vets only ‘Gen Ed’ Sections as an option English 101, Math 101, Science 101

Support for vets, not isolation 12 credit hrs (full time benefits) ‘vets only’ 1st semester 9 credit hrs, ‘vets only’ classes 2nd semester

Forced to take 3 more credit hrs in civilian classes

Track progress of Vets in the classes Can watch/teach them as a group-

Confidence improves-Transition to civilian life improves

Civilian transition occurs slowly While they are taking college credit classes


Results of experiment Three complete Semesters

Spring, Summer and Fall 2008 14 students in initial Semester, Spring 2008 18 total students during Summer 2008 25 total students for Fall 2008 >40 signed up for Spring 2009

Summer semester most difficult Condensed classes-stress higher Vets needed the income to get thru the summer

Only one female veteran, summer 2008 Women veterans have a unique situation


-1st Semester, Spring 2008 4 classes-

History 201, Chemistry 101 , Biology 106, Math 087 History topic had to be changed Chemistry difficult without the math background

The Students Chemistry-14 started out

10 finished with C’s or better 2 had medical withdraws 1 had family withdraw 1 joined a fraternity……

Retention Rate All ten went on to Summer 2008

71% freshmen retention rate-vs 72-77% avg for Ohio No test anxiety reported on First exam in Chemistry


Summer Session 2008 2 Classes for each ‘mini semester’ (6 weeks)

Enough credit hrs to get full time benefits Intro to Psychology (4 credit hrs) Career Services (1 credit hr)

18 students signed up Only 6 students completed both courses 12 did not finish-stress level too high Won’t recommend summer sessions again to new vets


Fall Semester 2008 Four Classes, started with 25 different students total-

Had 85% attendance rates Intro to Biology (BIO 106) English 085 (Remedial) Math 087 (Remedial) Intro to College Life (ASC 101)

Intro to Bio- 16 students initially-1 dropped, 1 failed, 14 have ‘C’ or better- 87.5%

English 085 12 students intially-2 failed,10 have Satisfactory grade- 83.3%

Math 087 10 students initially-9 have satisfactory grade – 90.0%

Intro to College Life 12 students initially- 11 have passed with ‘C’ or better- 91.7%

23 different students going on to Spring Semester- 92.0%


Spring Semester 2009

23 from Fall ‘08 taking Spring classes 18 new students for Spring 2009 Four Classes 41 different students total-

English 101- 15 students total, 8 new students

Intro to Psychology 12 students, 4 new

Intro to Chemistry and the lab All have completed the math 088 course or math placement 26 students in both lab and lecture


vets enrolled in Classes

0

5

10

15

20

25

30

35

40

45

Spring 2008 Summer 2008 Fall 2008 Spring 2009*

Series1

*Projected, based on admitted SERV students as of Nov 20 2008


Overall CSU vet population with

0

50

100

150

200

250

300

350

400

450

Fall2003

Fall2004

Fall2005

Fall2006

Fall2007

Spring2008

Fall2008

Spring2009

Series1

Slight increase from Fall ‘07 to Spring ‘08, Significant increase Fall ‘08-Spring ‘09

(Most campuses see a civilian drop in these numbers from Fall to Spring)

vet enrollment increase from Fall 2008 to Spring 2009 despite incentive to wait until Fall 2009 for new GI Bill

*

*


From the students themselves To whom it may concern my name is Josh Milan and I am currently in

the SERV program at CSU. I would like to take this time out to first acknowledge Dr. Schupp and Ms. Beth for the tremendous amount of time and genuine care they have showed me because I am completely certain that I would not be here at CSU today if it was not for this dynamic duo. Their efforts will not be forgotten. I came back to Cleveland with the intent to pursue a college education but to do this I needed some help with my transition I called CSU and they gave me the usual run around….. i was finally referred to Schupp and at that point it all changed. We arranged for a meeting down on campus and at first this made me nervous because I did not know if he would ask me a million questions about my time as a Marine. He did not and then I noticed we didn't talk about school or the Marine Corps for the first hour or so. This made me very comfortable... A three day process was completed in less than 30 minutes. I tell you this because it was all apart of the process of making me feel accepted and at ease. This was a good day for me. Some time passed and class would soon begin in the fall and because it was Vets only classes it was extremely helpful. I can not tell you how but us Vets operate differently especially Marine Corps Vets we have a different way of thinking……


To whom it may concern, The SERV program has been one of the most helpful academic success

aids that I have encountered while studying at Cleveland State University. I had not even heard of the program until I was referred to John Schupp during my first semester at the university by a fellow student. The moment that I came in contact with John he took a genuine interest in my success as a student. This interest was provided without even knowing that I was a veteran. When that point was eventually brought up in conversation, John was excited to tell me all about a promising new project that he was working on. This project was designed to create a stable environment to aid in the transition of military life to becoming a successful student. Upon learning of my difficulty adjusting to the new university world, John was not hesitant even once to assist me in achieving my goals. I am now a senior and within reach of graduating with a Bachelor Degree in Health Science. The next step is to apply to the Doctorate of Physical Therapy program and continue to build my road of success. Although I never did doubt my ability to eventually push and shove my way through school, the SERV program has proven to be a wonderful service that has helped to transform my obstacles into new opportunities. These opportunities have been constructed through a network of students with similar past experiences, and a caring and flexible staff. My hope is that this service will be available to the many veterans seeking self improvement in the years to come.

Sincerely, Robert Stuhler


To whom it may concern:My name is Michael R. Stratton. I am an active member in the SERV program here at Cleveland State University. In regards to my feelings towards this program I would have to say that if it were not for Project SERV I would be completely lost. I am currently going to school full-time and I know that I would not have been as successful with school if I had not received any guidance. i have attempted school once before at Kent State University and I just couldn't properly assimilate. So will all of that I still cannot begin to express my gratitude and great respect that I have for Dr Schupp, Dr Kalafatis, and Beth Woyshville, as well as all other members in the SERV program.


Unit mentality takes over No ‘weak links’ allowed Self-tutoring occurs automatically

Not found in most civilian classes

Syllabus is the mission Exam Dates and assignments are evaluated

Schedule is followed closely for success

Confidence increases very quickly Most don’t need 2 full semesters of classes

Test taking skills improve dramatically after 1st semester

Education observations with Classes


Impact of their military experience is exposed High School may have been challenging for many

Lack of Attendance, interest, discipline Anxiety is created from memory of High School

After first few weeks in , success is realized Habits of High School no longer part of veterans routine

Military has improved their approach to challenges Discipline, punctuality, goal setting

These new habits must be taken advantage of Before old habits set in and school is a challenge again

Education observations with Classes


Other Results with Classes Mini VA counseling sessions Vets arrive early to classes, always

Before class Starts, open discussions take place Past military events, Future plans, Family Issues, Then Class Starts

Classroom offers chance for mini counseling session Easier to Discuss past when you immediately focus on future Vets want to come to campus, they want to come to class

has disguised VA counseling sessions English 101, Math 101, Science 101


Today’s campus very multi-cultural students are from region where the vet has served

Veteran comes into contact with many cultures More so than any job could do

Veteran begins to adjust to the cultures The different culture student is just a student, not a threat

Veteran gets used to this slowly over a period of months May not adjust if their environment does not create this opportunity

This did not happen after previous wars!

other Result’s cont’d


Easy First Step to help with transition Set aside space just for the returning veterans

Office A place for them to gather A place for them to call home

Inside the office they can still be military Conversations of past experiences can take place

VA can reside one day/week Vets can get info on their benefits between classes Encourages going to school

This can be done quickly and easily


CSU’s other successes State Of Ohio-2008

100,000 for SERV

ACE/ Wal-Mart Award- Nov 11 2008 News & Announcements CSU Receives $100,000 from Wal-Mart Foundation for its

Veterans Education Assistance Program On this Veterans Day 2008, CSU has special reason to celebrate

as the recipient of a $100,000 gift from the Wal-Mart Foundation to support programs that provide educational assistance to veterans.


and CSU Support


and VA Support


How to create a veteran program on your campus

Garner Support from people in 3 departments Registrars

They need to admit them, and review their applications Treasury

They need to know the economic impact They will listen to you and think ‘it’s a good, warm fuzzy idea’ They will act when you show them the financial impact

Faculty Find those that have served and are GI Bill grads They will teach for free in the early going


How to get Treasury to move Vets have guaranteed tuition dollars

Not mom/dad money, Student loan, pay back someday money

Present situation with financial institutions will change this availability

Private Universities can now compete New GI Bill opens doors to more institutions Community Colleges will be impacted

No longer the ‘monthly stipend for all expenditures’ Direct Bill to campus changes need for up front payment

Find the number of vets in your region Show the potential financial impact with % of vets attending


How to find the veterans in you Area?

How many are on campus already? Is our state Vet friendly?

has extensive database Number of veterans in ‘Top 500 Vet Friendly’ campuses Number of veterans deployed by county

Deployed veterans most likely ones who need

has data for every county t/out country


How many are on campus already?Top Vet Friendly colleges in Kentucky

# of vets University or College Rank

283 BLUEGRASS COMMUNITY & TECHNICAL COLLEGE - COOPER CAMPUS 441

311 UNIVERSITY OF KENTUCKY 396

317 NORTHERN KENTUCKY UNIVERSITY 384

407 ELIZABETHTOWN COMMUNITY & TECHNICAL COLLEGE 266

426 WESTERN KENTUCKY UNIVERSITY (FIN AID OFC) 245

427 HOPKINSVILLE COMMUNITY COLLEGE 241

433 JEFFERSON COMMUNITY & TECHNICAL COLLEGE 232

457 EASTERN KENTUCKY UNIVERSITY 215

595 UNIVERSITY OF LOUISVILLE 126

617 AUSTIN PEAY STATE UNIV, FT CAMPBELL CENTER 117

4,273 total GI students

16,889 Total GI Deployed since 9/11

25.30% % enrolled


OHIO# of vets University/College Rank

266 DEVRY UNIVERSITY COLUMBUS 485

316 CINCINNATI STATE TECH & COMM COLL ATTN: VETERANS OFC 386

326 CLEVELAND STATE UNIVERSITY 365

328 YOUNGSTOWN STATE UNIVERSITY 362

346 BOWLING GREEN STATE UNIVERSITY 340

348 FRANKLIN UNIVERSITY 337

397 UNIVERSITY OF TOLEDO MILITARY SERVICE CT 278

432 KENT STATE UNIVERSITY VETERANS AFFAIRS OFFICE 236

705 CUYAHOGA COMMUNITY COLLEGE 79

448 OWENS COMMUNITY COLLEGE 221

464 OHIO UNIVERSITY 207

467 COLUMBUS TECHNICAL COLLEGE 204

574 UNIVERSITY OF AKRON 135

619 WRIGHT STATE UNIVERSITY 115

652 UNIVERSITY OF CINCINNATI VET CERTIFICATION 100

860 COLUMBUS STATE COMMUNITY COLLEGE 54

884 SINCLAIR COMMUNITY COLLEGE 51

1292 THE OHIO STATE UNIVERSITY 24

9,724 Total GI Students


18.19% % enrolled


Data from the IAVA ‘Top 500’ Spring 2008

# of vets Univeristy/College Rank

263 INDIANA STATE UNIVERSITY 491

287 INDIANA WESLEYAN UNIVERSITY 434

300 BALL STATE UNIVERSITY 416

301 ITT TECHNICAL INSTITUTE - INDIANAPOLIS 414

362 INDIANA UNIVERSITY PURDUE UNIVERSITY AT FORT WAYNE 316

400 IVY TECH COMMUNITY COLLEGE OF INDIANA - INDIANAPOLIS 273

418 INDIANA UNIVERSITY 251

446 PURDUE UNIVERSITY 224

459 INDIANA UNIVERSITY OF PENNSYLVANIA 212

839 INDIANA UNIVERSITY PURDUE UNIVERSITY INDIANAPOLIS 59



14.48% % enrolled

Top Vet Friendly colleges in Indiana


# of vets West Virginia Rank

270 WEST VIRGINIA STATE UNIVERSITY & WVCTC 471

286 FAIRMONT STATE UNIVERSITY & PIERPONT COMMUNITY & TECHNICAL COLLEGE 436

569 MARSHALL UNIVERSITY & MARSHALL COMMUNITY & TECHNICAL COLLEGE 137

581 WEST VIRGINIA UNIVERSITY 131

598 MOUNTAIN STATE UNIVERSITY 123



16.56% % enrolled

Data from the IAVA ‘Top 500’ Spring 2008

Top Vet Friendly colleges West Virginia


Pennsylvania

# of vets University or College Rank

270 MONTGOMERY COUNTY COMMUNITY COLLEGE 472

284 UNIVERSITY OF PITTSBURGH 440

286 NORTHAMPTON COMMUNITY COLLEGE 435

353 COMMUNITY COLLEGE OF PHILADELPHIA 330

439 COMMUNITY COLLEGE OF Mercer CO-Mercer 229

527 ART INSTITUTE OF PITTSBURGH 165

617 PENN STATE UNIVERSITY - UNIVERSITY PARK 118

775 HARRISBURG AREA COMMUNITY COLLEGE 68



6.02% % enrolled Data from the IAVA ‘Top 500’ Spring 2008

Some not-so Vet Friendly colleges


# of vets New York University or Community College rank280 ONONDAGA COMMUNITY COLLEGE 448

319 JEFFERSON COMMUNITY COLLEGE 377

321 JOHN JAY COLLEGE OF CRIMINAL JUSTICE 376

332 HUDSON VALLEY COMMUNITY COLLEGE 353

347 SUNY UNIVERSITY OF BUFFALO OFFICE OF VETERANS 339

360 SUNY EMPIRE STATE COLLEGE 319

468 MONROE COMMUNITY COLLEGE 203



3.55% % enrolled

# of vets New Jersey University or Community College rank

302 CAMDEN COUNTY COLLEGE 411

314 Burlington County College 391

674 THOMAS A. EDISON STATE COLLEGE 95



3.68% % enrolled


Campus vets New Jersey, PA and NY 162,384 Tri-State vets Deployed since 9/11

7,268 vets on NJ,NY and PA campuses 4.47% of Tri-State Vets on Tri-State Campuses

Less than 1 in 20 tri-state vets attend college

Nationwide-1,736,111 vets deployed since 9/11 288,952 vets on US campuses- 16.6% Less than 1 in 5 US veterans attend college

Tri-State campuses are 4x less than US average Vet Friendly campuses can recruit from less ‘vet friendly’

states!!

IAVA top 500 Spring 2008


544130

35,043 Total deployed since 9/11 Active Duty-27,337 Guard/Reserve-7,706

2,800 members of the 50th Infantry Brigade set to deploy in Fall 2008

Largest Guard deployment in History of NJ

New Jersey’s Military Population

**Source: CTS Deployment File as of April 30, 2008

452

753

1,455

2,029

823

441

3,182

2,771

1,994 2,834

2,452

3,0261,368

2,2032,336

725

2,527

580

1,264

1,397

441

Database for deployed vets since 9/11


# of Deployed Vets by county in PA

2,063

23

283

102

295 1,020 918

113 261

306

272

340839 544

2,063 329533

2,301

2,143

1,633

1,905

5,498

2,5622,562

1,644 1,202805

249771

204 499 340

1,7911,315

998

91

351

261 113

181 635

1,304442 624

7822,573

828

757

272 658

1,032

2,233

238

601

499

1,054

453

896

374

1,270

5,578

1,304

658 170

896

737

1,168


84

67

176

130

59

364

277

46

167

71

218

175 84

12692

67

129

130

58

184147

218

159

104

5096 456

769678

163105

134

75

1125

226

360

1976911154

385281

535

71

276

214

125

3319

251

168

462

456

3216

1262 355

297

155

410

100 234

209

636

230

481

1378306

1115

574393

755

682

2602

908

718

867

255

77311090

4211

313

218

1075

205

Michigan Data base

Total deployed since 9/11

49,347 Currently Deployed

8,135


1,883

3,7422,829

141

398

1,974

139

331

143

111

223

59213

36

1,838105 172

160

157

307

71

112

690135

155

7,998

575

358

1231722,298 1,091

1,793752

2,0061,181

496

137

325 1,918

2,998

1,024

8,4565,512

3,3752,026

8,239

1,888

1,742117

88

3,120

176

5,177

841

1,476

537876 88

334

1,153

5,372

10,251

13,074368

2,683

476

Florida-

168,244 total deployed since 9/11

Deployed numbers by County


Deployed data for Jefferson & surrounding counties

16,889 From Kentucky Deployed since 9/11

Jefferson and surrounding counties 4,198 OEF/OIF vets

2% from Kentucky general vet population 337 OEF/OIF vets

43216

119

162

1,101

86

2,471

Find Financial Impact at the University/College


Potential Vet enrollment for U of L Total Possible Jefferson & nearby counties-4,198

15% = 629, with VA help-20%? 838 from Region? Total Possible rest of Kentucky-16,889

2% = 337 Total Possible Southern Indiana~5,142

5% = 257 Total Possible Northern West Virginia-1,881

5% = 94 Total Possible Southwestern Ohio-8,167

5% = 408 Total Potential GI Bill vets to attend U of L-1,725

19,725 total possible Vets in region-8.7%


effect on area vet Enrollment

Total area Military personnel ~19,725

If improves enrollment to 9% of available Approx 1,725 GI Bill students at University of Louisville

Vs 595 presently Approx 431 in freshmen class-


Financial Impact of on retention rates at University of Louisville If increases GI Bill Freshmen Class to 431

Improve GI Bill Retention Rate IF the average Nationwide Vet retention rate-40%

Actual Rate uncertain and not tracked

Financial Gain If at 40% = 173 going from freshmen to sophomores If at 70% = 302 going from freshmen to sophomores

Tuition =$3,782/semester full time(12 cr hrs) 40% retention = $1.3M/yr 70% retention = $2.2M/yr


Financial Impact of on grad rates at U of L

Grad Rates 8% national complete usage rate (grad rate) for GI’s presently

If 431 freshmen = 34 grads = $1.0M total tuition

35% Grad Rate (University National avg) With 431 freshmen = 151 grads = $4.5M total tuition

Impact on University of Louisville Income $3.5M/yr MORE from grads $0.9M/yr MORE from freshmen retention

Veterans have guaranteed tuition money Cash Paying Customers! There is a strong financial advantage to recruit veterans to U of L


Financial impact on Louisville

Tuition dollars saved

Cost of Living allowance


effect on Tuition saved

Louisville region Civilians If 151 U of L grads/yr

~$8,000 student loans/yr $3.5M in student loans/yr

Goes to out of town banks

Louisville region Veterans If 151 U of L GI Grads/yr

No Student Loans $3.5M/yr goes directly into

area Economy Vets first paycheck their own

Not paying back student loan


Cost of Living allowance on communities surrounding Univ. of Louisville 19,725 area GI Bill eligible vets since 9/11 Allow 75% to have 100% benefits = 14,793

Each will receive ~$950/month while in School Let 8.0% attend University of Louisville, 1,294 on campus 9 months of school/year

$11.0 Million/yr guaranteed federal dollars Into Jefferson and surrounding counties’ communities

For them to live while in school!


Effect on your Local VA Veteran seeks counseling only after it is needed

Referred to by spouse, family, law enforcement Many times after problems have arose

Instructor observes vet/student daily Rather than once/month with VA appts

Level of involvement can be determined early Respecting confidentiality

Intervention can occur before big problems arise


VA HealthCare UtilizationFY 2002 to August 2008

Total who served in Iraq (OIF) and Total who served in Iraq (OIF) and Afghanistan (OEF)Afghanistan (OEF)

1.75 million+1.75 million+

OIF and OEF war veterans separated from militaryand eligible for civilian care

869,000*

48% (438,000) Former Active Duty troops 52% (431,000) Reserve and National Guard

*As of August, 2008



VA HealthCare UtilizationFY 2002 to August 2008

Among all 869,000 separated OIF/OEF Veterans

• 40% (347,750) obtained VA care since FY 2002 96% (333,000) seen as outpatients only 4% (14,700) hospitalized at least once

• This constitutes: 41% former active duty troops 39% National Guard and Reserve troops

• Over 11,000 OIF/OEF veterans seen in Ohio.• 53,450 total deployed in Ohio since 9/11-

• Only ~1/5 oh Ohio’s OEF vets have visited the VA



Demographic Characteristics of OIF/OEF Veterans Utilizing VA Health Care n =347,750

Age Group <20 7 % 20-29 52 30-39 23 ≥40 18

Gender Male 88%

Female12%



Improve VA and OEF/OIF contact Have VA rep be on college campus 1 day/week

Designated hours Vets know the day(s) and time(s) ahead of time

Have office set aside for VA representative Vets can see the VA rep in-between classes

VA rep can see 4 different campuses/week 1 day to report to Main Veteran office

VA rep can be from 4 different VA areas Counseling, Medical, Benefits, education

One day/month vet students visit the VA dept of their choice


Louisville VA Medical Center Tertiary care facility

Five Outpatient Clinics Three in Louisville Metro area, 1 each in Ft. Knox and New

Albany IN. Part of Veterans Integrated Service Network (VISN) 9

Serves a vet population of approximately 155,000 Covering 35 counties in southern Indiana and Kentucky.

Programs Medical, surgical, mental health and others Louisville VA has

112 hospital beds and operates several regional treatment programs.

2007 Combined Assessment Program Review of the Louisville VA Medical Center Louisville, KY


Louisville VA Budget/Workload for FY 2006 Medical expenditures > $211 million. FY 2007 staffing totaled 1,204 FTE’s

95 physician and 245 nursing FTE 864 other non-medical staff FTE’s

Let Louisville VA work with U of L campus This is where the ‘new veteran’ will reside

2007 Combined Assessment Program Review of the Louisville VA Medical Center Louisville KY


Louisville VA Workload for FY 2006 Medical center treated 39,834 unique patients.

The outpatient workload was 402,752 visits. Total unique patients and outpatient visits = 442,586 In Ohio, 0.7% of unique patients are OEF/OIF

Allow 1.2% of Louisville unique patients to be OEF/OIF

5,311 OEF/OIF unique patients 5,311 OEF/OIF patients/1,204 FTE’s

4.4 OEF/OIF patients/visits per FTE

2007 Combined Assessment Program Review of the Louisville VA Medical Center Louisville, KY


and Present campus vet population 4,273 total 9/11 deployed vets on KY campuses

Classified as ‘new’ vets

On 10 campuses in Kentucky Average 427 vets/campus 2 Vet Center advisor (2FTE’s)/campus

On each campus One day/week, Each FTE visits 4 campuses total per week

1,708 total OEF/OIF vets per week per FTE! Presently 4.4 OEF/OIF veterans per FTE!


a and potential campus vet population

16,889 total 9/11 deployed vets in KY Classified as ‘new’ vets

28 community colleges & Public univs in KY If 70% attended SERV univ’s =603 avg per campus 2 Vet Center advisor (2FTE’s)/campus

On each campus One day/week, Each FTE visits 4 campuses total per week

1,206 total OEF/OIF vets per week per FTE! Presently 4.4 OEF/OIF veterans per FTE!


Let the experts do their jobs

VA answers vet questions Benefits Claims Education questions Physical Therapy Counseling

Univ. solves univ. concerns Admissions Registration Treasury services Application Orientation Classes


Community Needs Funding-cont’d

Dec 2008- Section ‘T’ of Higher Ed. Act Sen. Brown to considered it a ‘Stand alone’ act in Feb.

Increases chances of funding, and completed sooner Getting Resistance from Cong. Hinojoso Need to show Univ’s level of interest in Section T

Washington VA Very much interested in SERV program

Keith Wilson VA Ed. Secy wants to implement pilot programs Working with ACE to find suitable campuses

VA will fund a FTE/campus, campus must supply office


Federal Funding for Higher Ed Bill 2008-Section T-Passed July 31st 2008 ‘‘PART T—CENTERS OF EXCELLENCE FOR VETERAN STUDENT SUCCESS ‘‘SEC. 873. MODEL PROGRAMS FOR CENTERS OF EXCELLENCE FOR

VETERAN STUDENT SUCCESS. ‘‘(a) PURPOSE.—It is the purpose of this section to encourage model programs to support veteran

student success in postsecondary education by coordinating services to address the academic, financial, physical, and social needs of veteran students.

‘‘(b) GRANTS AUTHORIZED.—H. R. 4137—352 ‘‘(1) IN GENERAL.—Subject to the availability of appropriations under subsection (f), the Secretary

shall award grants to institutions of higher education to develop model programs to support veteran student success in postsecondary education. ‘‘(2) GRANT PERIOD.—A grant awarded under this section shall be awarded for a period of three years. ‘‘(c) USE OF GRANTS.— ‘‘(1) REQUIRED ACTIVITIES.—An institution of higher education receiving a grant under this section shall use such grant to carry out a model program that includes— ‘‘(A) establishing a Center of Excellence for Veteran Student Success on the campus of the institution to provide a single point of contact to coordinate comprehensive support services for veteran students; ‘‘(B) establishing a veteran student support team, including representatives from the offices of the institution responsible for admissions, registration, financial aid, veterans benefits, academic advising, student health, personal or mental health counseling, career advising, disabilities services, and any other office of the institution that provides support to veteran students on campus; ‘‘(C) providing a coordinator whose primary responsibility is to coordinate the model program carried out under this section; ‘‘(D) monitoring the rates of veteran student enrollment, persistence, and completion; and ‘‘(E) developing a plan to sustain the Center of Excellence for Veteran Student Success after the grant period.

As of Jan 2009, plan is to get it funded as a Stand Alone Bill in the Senate


How to Recruit GI Bill Veterans Cannot expect them to walk through the door

Many campus ‘Veteran fairs’ don’t work Have to go out into the community to find them

Parents/Loved Ones ‘THE’ Brochure Sponsor Big Events in Small Town USA


How to Recruit- Parents/Loved Ones Loved ones will help recruit for the university

Reach the parents/spouses in the region They worried for 3-5 years over their loved one Go through 4 phases of adjustment

Family Readiness groups Family Military Support programs

Every County/region has at least one Meet with the parents once/month Convince them and they will work for you


Recruiting- ‘THE’ Brochure

Only one Brochure in the country that is read from cover to cover and is never thrown out

The Church Bulletin Nothing else to do while waiting for service to start Feel to guilty to throw it away…. Immediately

Reaches three generations of loved ones Already has troop announcements in it

Just add the info of the university program to it


Recruiting- Big Events in small town USA

The County Fair Loan video cameras to parents of deployed Military

Local County Fair boards love the idea New angle to advertise for the fair

Small Town newspapers love the idea Ties in mom, apple pie and the American flag

Citizens of County love the idea A Large Univeristy showing support for the troops

Mom’s Dads love the idea They get to create some memories for their soldier


Results of Share the Fair- Pickaway County


Results of Share the Fair- Madison County


Results of Share the Fair- Mahoning County


Results of Share the Fair- Mahoning Cty From the Soldier who rec’d the DVD

Hey guys! That video was amazing and i loved it so much! i heard that

on the actual news i was like just plastered all over the place and they showed it like 4 different times and each time was a little different and they showed on 2 different stations. Did you get all of them on video? I thought that it was amazing and that i never even came close to expecting it. once i was watching the video i kinda thought maybe something was on the news but i wasn’t for sure... i totally missed the note on the front that said something about a news clip but i read it but i read it in a hurry. I watched that thing over and over and over on my buddies lap top and i kept rewinding it and listening to it. mom you looked really good too. Your hair is so fluffy like you stood under a hair dryer for hours haha. I love you though and i think you look really good. Dad you looked crazy on the news. Your hair was slicked back and you were movin all over the place hahaha it was awesome though that you guys had such a good time actually doing it. but thank you so much for it. it was the most amazing gift that i think i have ever gotten. It really means alot to me and and made me feel really good……. ...ive been sitting in front of the tv for like the past 11 hours. But take care and ill be writing again soon. I love you guys and ill talk to you later!

Nathan


Univ’s considering for Fall 2009 Ohio

Ohio University, Hocking College, University of Toledo, Youngstown State, Univ of Dayton, Akron Univ, Stark State College, Cuyahoga Community College

Pennsylvania Robert Morris, Thiel College, Pitt

Kentucky University of Louisville, Eastern Kentucky, Northern Kentucky

Michigan Delta University

Arizona University of Arizona, Arizona State, Northern Arizona, Maricopa CC

Univ of New Mexico University of South Florida Middle Tennessee State University of Montana 23 total Colleges/Universities


VA Medical Centers Supporting Ohio

Chillicothe, Cincinnati, Cleveland, Dayton Pennsylvania

Pittsburgh(2 ea), Butler County Arizona

Tucson, Phoenix Southwest Texas Louisville

11 total VA Medical Systems Veterans Affairs-Washington DC


Why it will work-Power thru Unity

The success of the ‘Greatest Generation’ 2.2M veterans enrolled in ~1,800 Colleges/Univ’s

Average of 1,222/campus 1.6M Nationwide University enrollment in 1939; 2.9M in 1949 Univeristy of Michigan-

1940- 10,000 students; 1948- 30,000 enrolled Syracuse University

1941- 6,000 students; 1947- 19,000 students

In 1949 45% of all College Students were Veterans They had that camaraderie right away

Their Success was a group success

Dr Jennifer Adams, Penn State Univ. ASHE meeting Sacramento Nov 18 2000


WE can make this generation The Next “Great Generation”

With Their Military Experience and Their 4yr Degree

SERV Propreitary and Confidential S upportive E ducation for the R eturning V eteran Helping the...

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