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    SBA Fact Sheet 2012 Serbia1

    ENEnterprise and Industry

    SERBIA

    SBA Fact Sheet 2012

    1. SMEs in Serbia basic figures

    EU27 EU27 EU27

    Num be r Shar e S h a r e Num be r Share S h a r e Million Share S h a r e

    Micro 72.062 86,2% 92,1% 207.164 20,2% 29,8% 1.730 13,3% 21,6%

    Small 8.939 10,7% 6,6% 180.875 17,7% 20,4% 2.436 18,8% 18,9%

    Medium-sized 2.121 2,5% 1,1% 222.425 21,7% 16,8% 2.341 18,0% 17,9%

    SMEs 83.122 99,4% 99,8% 610.464 59,7% 66,9% 6.507 50,1% 58,4%

    Large 509 0,6% 0,2% 412.884 40,3% 33,1% 6.469 49,9% 41,6%

    Total 83.631 100,0% 100,0% 1.023.348 100,0% 100,0% 12.976 100,0% 100,0%

    The 2010 figures have been provided by Serbia's National Statistical Office.The data cover the 'business economy' which includes

    industry, construction, trade, and services (NACE Rev. 2 Sections B to J, L, M, N). The data does not cover the enterprises in

    agriculture, forestry, fishing or the largely non-market services such as education and health.

    Number of Enterprises Employment Value added

    Serbia Serbia Serbia

    According to the data provided by the Serbian

    National Statistical Office, Serbias SME sector has

    a higher share of small, medium, and large

    companies than the EU average. Micro firms are

    thus comparatively less prevalent.

    The SME sector contributes less to employment and

    value-added than in the EU, but it still accounts for

    more than half of all workers in the business

    economy, and half of the contribution to gross

    domestic product.

    On average, SMEs in Serbia employ 7.3 workers,

    which is significantly higher than the 4.5 EU

    average, suggesting a need to do more to develop

    Serbias framework conditions for entrepreneurship.

    SMEs in Serbia are concentrated in the business

    service sector, followed by trade, transport, tourism,

    construction and manufacturing.

    In a nuts hell:

    - Areas where Serbia performs on a par with the EU average include Entrepreneurship and Access to

    finance.

    - In 2011 policy action was taken in eight out of ten SBA areas, with the focus falling on Responsive

    administration and Entrepreneurship.

    About the SBA Fact Sheets1:

    The Small Business Actfor Europe (SBA) is the EUs flagship policy initiative to support small and medium-

    sized enterprises (SMEs). The aim of the annually updated Fact Sheets is to improve understanding of

    recent trends and national policies affecting SMEs.

    http://ec.europa.eu/enterprise/policies/sme/small-business-act/http://ec.europa.eu/enterprise/policies/sme/small-business-act/
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    SBA Fact Sheet 2012 Serbia2

    2. Serbias SBA profile

    0,0

    0,2

    0,4

    0,6

    0,8

    1,0

    1.Entrepreneurshi

    p

    2. Secondchance

    3. Think smallfirst

    4. Responsiveadministration

    5. State aid &public

    procurement

    6. Access tofinance

    7. Single market

    8. Skillsand

    innovation

    9. Environment

    10.Internationalizati

    on

    Serbia EU average +/- 0,5 standard deviations

    The overall performance of Serbia for the different

    SBA indicators has been trailing behind the average,

    and there is some room for improvement even in

    major areas.

    Areas where Serbia performs on a par with the EU

    average include Entrepreneurship and Access to

    finance. And even though these areas are

    considered essential indicators of the status of

    businesses in the country, Serbia still needs to

    improve its performance in such areas as

    Responsive administration, Internationalisation,

    Environment, Skills and innovation, and Second

    chance.

    Action2 has been taken in seven out of ten SBA

    areas. Some measures were introduced in the first

    quarter of 2012 so results in the respective

    categories are expected to improve accordingly in

    the future.

    Serbias SBA performance: Status quo and development over 2007-20123

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    SBA Fact Sheet 2012 Serbia3

    I. Entrepreneurship

    -2,0 -1,5 -1,0 -0,5 0,0 0,5 1,0 1,5 2,0

    Media attention for entrepreneurship (%); 2009; Serbia: 56; EU-avg: 50

    Share of adults who think that successful entrepreneurs receive a high status in

    the society (%); 2009; Serbia: 56; EU-avg: 69

    Entrepreneurial intention (% of adults who intend to start a business within 3

    yrs); 2009; Serbia: 22; EU-avg: 13

    Note: Data bars pointing right show stronger than EU-average performance and data bars pointing left show weaker performance.

    Distance from the EU-average(measured in standard deviations, EU-average=0)

    Entrepreneurship is one area where Serbia performs

    on a par with the EU in general. The picture

    emerging at individual category level, though, is

    quite mixed, as entrepreneurial intent is quite high,

    at 22%, and this is reflected in the attention themedia give to successful entrepreneurs, which is 6 %higher than the average. However, it is not reflected

    in the percentage of people who regard

    entrepreneurs as enjoying high status in society.

    On the policy front, action was taken in 2011 and at

    the beginning of 2012 in a couple of main areas.

    Attention was given to education and strategic

    piloting, with the aim of promoting innovation in

    entrepreneurship. Also, the Council of Partnership

    for Entrepreneurial Learning was established. Its

    main responsibilities are to coordinate policy action

    in order to develop a lifelong entrepreneurial

    learning system (LLEL). The other main area where

    action has been taken is womens entrepreneurship.

    A network for supporting women entrepreneurs has

    been developed, with the support of the National

    Agency for Regional Development along with the

    Association of Business Women of Serbia. The

    Ministry of Economy, in collaboration with the UN,

    initiated a project called Advancing WomensEconomic and Social Rights, aimed at improving

    womens entrepreneurship activities in Serbia.

    II. Second chance

    -2,0 -1,5 -1,0 -0,5 0,0 0,5 1,0 1,5 2,0

    2.3 Recovery rate (cents on the dollar); 2012; Serbia: 24,4; EU-avg:

    60,38

    Cost to close a business (cost to recover debt as % of the debtor's

    es tate); 2012; Serbia : 23; EU-avg: 10,64

    Time to clo se a bu si nes s (i n years); 2012; Serbia: 2,7; EU-avg: 1,94

    Note: Data bars pointing right show stronger than EU-average performance and data bars pointing left show weaker performance.

    Distance from the EU-average

    (measured in standard deviations, EU-average=0)

    The performance of Serbia in terms of Second

    chance has been significantly low: this is due to the

    collective negative score on all three measured

    indicators. It takes longer to close a business, and it

    is also almost twice as expensive to do so, than inthe EU in general. The recovery rate is almost 2.5

    times lower, which might mean that businesses that

    do not perform well and have to declare bankruptcy

    face tougher conditions than their peers in the EU.

    On the policy side, a law on Financial Restructuring

    was established to deal with the liquidity issues of

    medium-sized enterprises with foreign banks ascreditors.

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    SBA Fact Sheet 2012 Serbia4

    III. Think small first

    -2,0 -1,5 -1,0 -0,5 0,0 0,5 1,0 1,5 2,0

    Burden of government regulations (1=burdensome, 7=not burdensome);

    2011; Serbia: 2,3; EU-avg: 3,09

    Note: Data bars pointing right show stronger than EU-average performance and data bars pointing left show weaker performance.

    Distance from the EU-average(measured in standard deviations, EU-average=0)

    Think small first is an area where we can draw no

    conclusions about Serbias performance, as the onlyindicator available just hints at the administrative

    burden placed on businesses which in this case

    is higher than in the EU. The SME test will be

    introduced into the existing Regulatory Reform and

    Impact Assessment Scheme in the next couple of

    years. The draft strategy, already in place, featuresthree steps that should result in a rigorous

    assessment of the impact of forthcoming initiatives

    on SMEs.

    IV. Responsive administration

    -2,0 -1,5 -1,0 -0,5 0,0 0,5 1,0 1,5 2,0

    Cost to enforce contracts (% of claim); 2012; Serbia: 31,3; EU-avg: 20,6

    Time requi red to comply with major taxes (hou rs per year); 2012;Serbi a: 279; EU-avg: 206

    Number of tax payments per year; 2012; Serbia: 66; EU-avg: 15

    Cost required to transfer prope rty (% of property val ue); 2012; Serbia :

    2,8; EU-avg: 4,69

    Time requi red to transfer property (in ca le ndar da ys); 2012; Serbia: 11;

    EU-avg: 36

    Paid i n mini mum capital (% of income pe r capi ta); 2012; Serbia : 6; EU-

    avg: 16

    Cost to start a bus ine ss (% of in come per capi ta); 2012; Serbia: 7,8; EU-

    avg: 4,98

    Time to sta rt a busi nes s (i n cale ndar days); 2012; Serbia : 13; EU-avg:

    14

    Note: Data bars pointing right show stronger than EU-average performance and data bars pointing left show weaker performance.

    Distance from the EU-average

    (measured in standard deviations, EU-average=0)

    The performance in this category is slightly below

    average, with no significant changes since the year

    before. What is worth noting is that one indicator

    improved significantly, namely the time required to

    transfer a property, which was reduced to 11 days

    from 91 the year before. This is probably due to

    legislation introduced in association with the new

    Company Law, that states that in the event of the

    death or loss of working capacity of an entrepreneur,

    his/her heir could continue running the business

    activity in agreement with the other heirs. Although it

    takes almost the same time to start a business in

    Serbia as in the EU in general, the cost of doing so

    is almost 15% higher. On the other hand,businesses have to pay in much less start capital.

    Tax payments are relatively higher, as is the time it

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    SBA Fact Sheet 2012 Serbia5

    takes to deal with them, and this could be

    considered as an administrative burden on SMEs in

    Serbia.

    On the policy front, various measures were taken. A

    new Law on Registration enabled all documents

    related to business registration to be submitted

    electronically, thus reducing registration time and

    getting closer to the SBA Action Plan

    recommendation. This innovation will also achieve

    savings of some EUR 1 million annually. Further

    electronic innovations concern the electronic

    submission of VAT forms, which came into force in

    June 2011. Another important change in the Serbian

    legislation concerns minimum capital which fell

    for LLCs by almost 500 times, to around one euro.

    Further organisational costs have been reduced by

    removing the necessity of having a company seal.

    From a more organisational perspective, the Office

    for Regulatory Reform and Impact Assessment has

    formed the Business Council, comprising all relevant

    business associations. The aim is to obtain timely

    feedback from all stakeholders basis on

    burdensome and inefficient procedures. In 2011, a

    Serbian Enterprises Parliament was established togive company representatives the chance to discuss

    all burning business issues.

    V. State aid and public procurement

    No policy measures were taken in this area in 2011

    or Q1/2012.

    VI. Access to finance

    -2,0 -1,5 -1,0 -0,5 0,0 0,5 1,0 1,5 2,0

    Depth of credit information index; 2012; Serbia: 5; EU-avg: 4

    Strength of legal rights; 2012; Serbia: 8; EU-avg: 7

    Willingness of banks to provide a loan (% of respondentd that indicated a

    deterioration); 2011; Serbia: 20; EU-avg: 27

    Access to public financial support including guarantees (% of respondents that

    indicated a deterioration); 2011; Serbia: 29; EU-avg: 22

    Note: Data bars pointing right show stronger than EU-average performance and data bars pointing left show weaker performance.

    Distance from the EU-average(measured in standard deviations, EU-average=0)

    Serbias score in this area is virtually average. The

    separate indicators paint quite a positive picture,

    however, exceeding the average in the main areas,

    such as willingness of banks to provide finance,

    strength of legal rights and depth of credit

    information. The first of these might result from the

    fairly stable collateral and bankruptcy laws, which

    would in theory facilitate lending. The only area

    where Serbia has clear room for improvement iswhen it comes to access to public financial support,

    including guarantees.

    On the policy side, Access to finance in general is

    one of the areas where SMEs are actively

    supported, in a variety of ways. The Ministry of

    Economy, in alliance with the National Agency for

    Regional Development (NARD), provides funding for

    SMEs that want to improve their information

    systems. NARD is also directly involved in providing

    support for businesses to run projects that aim to

    improve operations and organisation under theEntrepreneurs Association Support Programme. In

    2011 another project was started with the aim of

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    SBA Fact Sheet 2012 Serbia6

    improving access to finance, namely the Western

    Balkan SMEs Platform Project. The aim here is to

    establish aid facilities for the Western Balkans. The

    component parts are: 1) the Enterprise Innovation

    Fund, focusing on early development and

    expansion-stage equity financing in innovative

    SMEs; 2) the Enterprise Expansion Fund, focusing

    on development and expansion capital in

    established SMEs with high growth potential; 3) a

    Guarantee Facility, aimed at lowering borrowing

    costs at the expansion stage. Lastly, the fourth step

    will focus on improving the regulatory framework for

    innovative and high-potential SMEs and in general

    stimulate the build-up of a venture capital

    ecosystem.

    VII. Single market

    No relevant data are available for analysis in this

    sector.

    In terms of policy, the Institute for Standardisation

    translated the CEN/CENELEC Guide 17, setting out

    guidelines for the requisite standards regarding

    SMEs needs and representation. A web portal

    called TECHNIS was launched to boost awareness

    of the technical requirements which have to be met

    in order to place products on the market.

    VIII. Skills and innovation

    -2,0 -1,5 -1,0 -0,5 0,0 0,5 1,0 1,5 2,0

    SMEs purchasi ng onl ine (% of SMEs); 2007; Serbia: 14; EU-avg: 28

    SMEs se ll ing on li ne (% o f SMEs); 2007; Serbia: 12; EU-avg: 13

    SMEs participa ting in EU funde d rese arch (number per 100.000 SMEs);

    2010; Serbi a: 4; EU-a vg: 23

    Sale s of new-to-market and new-to-firm innovations (% of turnover);

    2008; Serbi a: 10; EU-a vg: 13

    Innovati ve SMEs col la borating wi th others (% of SMEs); 2008; Serbia : 4;

    EU-avg: 11

    SMEs inn ovating i n-hous e (% of SMEs); 2008; Serbia: 28; EU-avg: 30

    SMEs introducing marketing or organizationa l innovations (% of

    SMEs); 2008; Serbi a: 18; EU-avg: 39

    SMEs introducing product or proces s innovati ons (% of SMEs); 2008;

    Serbia: 18; EU-avg: 34

    Note: Data bars pointing right show stronger than EU-average performance and data bars pointing left show weaker performance.

    Distance from the EU-average

    (measured in standard deviations, EU-average=0)

    In this section Serbia scores way below the average,

    leaving room for improvement in the performance of

    all component indicators. This paints a clear picturewhen it comes to introducing innovations, exercising

    collaboration or introducing innovations in-house

    Serbia is much less likely to do it than its EU peers.

    The categories that need drastic improvement

    include introducing product and process innovations,

    marketing and organisational innovations, and

    participating in EU-funded research.

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    SBA Fact Sheet 2012 Serbia7

    On the policy side, one very important measure

    taken is the Innovation Serbia Project, which aims at

    strengthening competitiveness by improving the link

    between R&D and economic development. The

    project does so by using financial instruments

    combining features of debt and equity, while

    complying with State Aid Rules. The project is

    funded by the EU and is being run by the World

    Bank. Its components will include Innovation Fund

    capacity building, implementation of financial

    instruments to support enterprise innovation, a mini-

    grants programme, and provision of technical

    assistance. There is also the IPA-funded project

    Integrated Innovation Support Programme. Its aim

    is to improve institutional capacity.

    IX. Environment

    -2,0 -1,5 -1,0 -0,5 0,0 0,5 1,0 1,5 2,0

    SMEs that have bene fitted from publi c support measures for their

    production of green products (%); 2012; Serbia: 1; EU-avg: 8

    SMEs with a turnover share of more tha n 50% gene rated by green

    products or services (%); 2012; Serbia: 25; EU-avg: 22

    SMEs that o ffer green products or s ervices (%); 2012; Serbia : 19; EU-

    avg: 26

    SMEs that were sa tisfie d or fai rly sa tisfie d with the le vel of publi c

    supp ort for the e nvironmental actions (%); 2012; Serbia : 59; EU-avg:

    56

    SMEs that have bene fitted from publi c support measures for their

    resource-effi ciency actions (%); 2012; Serbia : 10; EU-avg: 9

    SMEs that have taken resource-efficiency measures (%) ; 2012;

    Serbia: 92; EU-avg: 93

    Note: Data bars pointing right show stronger than EU-average performance and data b ars pointing left show weaker performance.

    Distance from the EU-average

    (measured in standard deviations, EU-average=0)

    It was possible for the first time this year to analyse

    the overall performance in this category as sufficient

    data are now available for six different categories.

    The overall performance is below the average, being

    dragged down mainly by the comparative lack ofcompanies offering green products and services,

    and hence the low percentage of SMEs benefiting

    from public support measures for their production of

    green products. The percentage of firms taking

    resource-efficiency measures is almost exactly

    average, and the country scores positively when it

    comes to public support measures for these

    resource-efficiency measures. No significant policy

    initiatives were taken in 2011/2012

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    SBA Fact Sheet 2012 Serbia8

    X. Internationalisation

    -2,0 -1,5 -1,0 -0,5 0,0 0,5 1,0 1,5 2,0

    Number of documents required to

    export; 2012; Serbi a: 6; EU-a vg: 5

    Time required to export (in days);

    2012; Serbi a: 12; EU-avg: 11

    Cost required to export (in USD);

    2012; Serbia: 1430; EU-avg: 1032

    Number of documents required to

    import; 2012; Serbia: 6; EU-avg: 5

    Time required to import (in days);

    2012; Serbi a: 14; EU-avg: 11

    Cost required to imp ort (in USD);

    2012; Serbia: 1610; EU-avg: 1101

    Note: Data bars pointing right show stronger than EU-average performance and data bars pointing left show weaker performance.

    Distance from the EU-average

    (measured in standard deviations, EU-average=0)

    Serbias performance in the area of

    Internationalisation has not improved particularly

    over last year. The overall score is still well below

    the average, and some of the main categories have

    had deteriorated performance. In particular the costs

    associated with exporting and importing have

    increased, at an average of $32 and $50

    respectively. It still takes longer to import goods into

    the country and almost the same time to export

    goods compared with the situation in the EU. One

    reason why the situation appears negative is

    because no targeted policy action was taken in 2011

    to improve the trading conditions in the country.

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    SBA Fact Sheet 2012 Serbia9

    3. Good practice

    To show what the government is doing to promote SMEs, we include an example of goodpractice.

    Still to be identified

    About the SBA Fact Sheets

    The Small Business Act (SBA) Fact Sheets are produced by DG ENTR as part of the SME Performance

    Review (SPR), which is its main vehicle providing an economic analysis of SME issues. They combine thelatest available statistical and policy information for the 27 EU Member States and another ten non-member

    countries. They also feed in to the EUsCompetitiveness and Innovation Framework Programme (CIP). The

    Fact Sheets produced annually help to marshal the available information to facilitate SME policy

    assessments and monitor SBA implementation. They document the status quo and progress. They are not

    an assessment of Member State policies but should be regarded as an additional source of information to

    underpin evidence-based policy making. For example, the Fact Sheets cite only those policy measures

    deemed relevant by local SME policy experts. They do not, and cannot, reflect all measures taken by the

    government over the reference period. More policy information can be found on a database accessible from

    the SPR website. Please also see the end notes overleaf.

    For more information

    SME Performance Review:

    http://ec.europa.eu/enterprise/policies/sme/facts-figures-analysis/performance-review/index_en.htm

    Small Business Act:

    http://ec.europa.eu/enterprise/policies/sme/small-business-act/index_en.htm

    The European Small Business Portal:

    http://ec.europa.eu/small-business/index_en.htm

    [email protected]

    http://ec.europa.eu/cip/http://ec.europa.eu/cip/http://ec.europa.eu/cip/http://ec.europa.eu/enterprise/policies/sme/facts-figures-analysis/performance-review/index_en.htmhttp://ec.europa.eu/enterprise/policies/sme/facts-figures-analysis/performance-review/index_en.htmhttp://ec.europa.eu/enterprise/policies/sme/small-business-act/index_en.htmhttp://ec.europa.eu/enterprise/policies/sme/small-business-act/index_en.htmhttp://ec.europa.eu/small-business/index_en.htmhttp://ec.europa.eu/small-business/index_en.htmmailto:[email protected]:[email protected]:[email protected]://ec.europa.eu/small-business/index_en.htmhttp://ec.europa.eu/enterprise/policies/sme/small-business-act/index_en.htmhttp://ec.europa.eu/enterprise/policies/sme/facts-figures-analysis/performance-review/index_en.htmhttp://ec.europa.eu/cip/
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    SBA Fact Sheet 2012 Serbia10

    1 The SBA Fact Sheets 2012 benefited substantially from input by the European Commissions Joint

    Research Centre (JRC) in Ispra, Italy. The JRC made major improvements to the methodological approach,

    statistical work on the dataset and the visual presentation of the data.2The policy measures presented in this SBA Fact Sheet may be only a selection of the measures taken by

    the Government in 2011 and the first three months of 2012. The selection was made by the national SME

    policy expert contracted by Ecorys (DG ENTRs lead contractor for the 2012 Fact Sheets). The experts were

    asked only to select those measures that, in their view, were the most important, i.e. were expected to have

    the highest impact in the specific SBA area. The complete range of measures that the experts compiled inproducing this years Fact Sheets will be published alongside the Fact Sheets in the form of a policy

    database on the DG ENTR website.3The quadrant chart combines two sets of information. Firstly it shows the status quo performance based on

    data for the latest available years. This information is plotted along the X-axis measured in standard

    deviations of the simple, non-weighted arithmetical average for EU-27. The vertical corridor marked by the

    dotted lines defines the EU average. Secondly, it reveals progress over time, i.e. the average annual growth

    rates for the period 2007-2012. The growth rates are those of the individual indicators which make up the

    SBA area averages. Hence, the location of a particular SBA area average in any of the four quadrants

    indicates not only where the country is located in this SBA area relative to the rest of the EU at a given point

    in time, but also the extent of progress made in the period 2007-2012.