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SBA Fact Sheet 2012 Serbia1
ENEnterprise and Industry
SERBIA
SBA Fact Sheet 2012
1. SMEs in Serbia basic figures
EU27 EU27 EU27
Num be r Shar e S h a r e Num be r Share S h a r e Million Share S h a r e
Micro 72.062 86,2% 92,1% 207.164 20,2% 29,8% 1.730 13,3% 21,6%
Small 8.939 10,7% 6,6% 180.875 17,7% 20,4% 2.436 18,8% 18,9%
Medium-sized 2.121 2,5% 1,1% 222.425 21,7% 16,8% 2.341 18,0% 17,9%
SMEs 83.122 99,4% 99,8% 610.464 59,7% 66,9% 6.507 50,1% 58,4%
Large 509 0,6% 0,2% 412.884 40,3% 33,1% 6.469 49,9% 41,6%
Total 83.631 100,0% 100,0% 1.023.348 100,0% 100,0% 12.976 100,0% 100,0%
The 2010 figures have been provided by Serbia's National Statistical Office.The data cover the 'business economy' which includes
industry, construction, trade, and services (NACE Rev. 2 Sections B to J, L, M, N). The data does not cover the enterprises in
agriculture, forestry, fishing or the largely non-market services such as education and health.
Number of Enterprises Employment Value added
Serbia Serbia Serbia
According to the data provided by the Serbian
National Statistical Office, Serbias SME sector has
a higher share of small, medium, and large
companies than the EU average. Micro firms are
thus comparatively less prevalent.
The SME sector contributes less to employment and
value-added than in the EU, but it still accounts for
more than half of all workers in the business
economy, and half of the contribution to gross
domestic product.
On average, SMEs in Serbia employ 7.3 workers,
which is significantly higher than the 4.5 EU
average, suggesting a need to do more to develop
Serbias framework conditions for entrepreneurship.
SMEs in Serbia are concentrated in the business
service sector, followed by trade, transport, tourism,
construction and manufacturing.
In a nuts hell:
- Areas where Serbia performs on a par with the EU average include Entrepreneurship and Access to
finance.
- In 2011 policy action was taken in eight out of ten SBA areas, with the focus falling on Responsive
administration and Entrepreneurship.
About the SBA Fact Sheets1:
The Small Business Actfor Europe (SBA) is the EUs flagship policy initiative to support small and medium-
sized enterprises (SMEs). The aim of the annually updated Fact Sheets is to improve understanding of
recent trends and national policies affecting SMEs.
http://ec.europa.eu/enterprise/policies/sme/small-business-act/http://ec.europa.eu/enterprise/policies/sme/small-business-act/ -
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SBA Fact Sheet 2012 Serbia2
2. Serbias SBA profile
0,0
0,2
0,4
0,6
0,8
1,0
1.Entrepreneurshi
p
2. Secondchance
3. Think smallfirst
4. Responsiveadministration
5. State aid &public
procurement
6. Access tofinance
7. Single market
8. Skillsand
innovation
9. Environment
10.Internationalizati
on
Serbia EU average +/- 0,5 standard deviations
The overall performance of Serbia for the different
SBA indicators has been trailing behind the average,
and there is some room for improvement even in
major areas.
Areas where Serbia performs on a par with the EU
average include Entrepreneurship and Access to
finance. And even though these areas are
considered essential indicators of the status of
businesses in the country, Serbia still needs to
improve its performance in such areas as
Responsive administration, Internationalisation,
Environment, Skills and innovation, and Second
chance.
Action2 has been taken in seven out of ten SBA
areas. Some measures were introduced in the first
quarter of 2012 so results in the respective
categories are expected to improve accordingly in
the future.
Serbias SBA performance: Status quo and development over 2007-20123
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SBA Fact Sheet 2012 Serbia3
I. Entrepreneurship
-2,0 -1,5 -1,0 -0,5 0,0 0,5 1,0 1,5 2,0
Media attention for entrepreneurship (%); 2009; Serbia: 56; EU-avg: 50
Share of adults who think that successful entrepreneurs receive a high status in
the society (%); 2009; Serbia: 56; EU-avg: 69
Entrepreneurial intention (% of adults who intend to start a business within 3
yrs); 2009; Serbia: 22; EU-avg: 13
Note: Data bars pointing right show stronger than EU-average performance and data bars pointing left show weaker performance.
Distance from the EU-average(measured in standard deviations, EU-average=0)
Entrepreneurship is one area where Serbia performs
on a par with the EU in general. The picture
emerging at individual category level, though, is
quite mixed, as entrepreneurial intent is quite high,
at 22%, and this is reflected in the attention themedia give to successful entrepreneurs, which is 6 %higher than the average. However, it is not reflected
in the percentage of people who regard
entrepreneurs as enjoying high status in society.
On the policy front, action was taken in 2011 and at
the beginning of 2012 in a couple of main areas.
Attention was given to education and strategic
piloting, with the aim of promoting innovation in
entrepreneurship. Also, the Council of Partnership
for Entrepreneurial Learning was established. Its
main responsibilities are to coordinate policy action
in order to develop a lifelong entrepreneurial
learning system (LLEL). The other main area where
action has been taken is womens entrepreneurship.
A network for supporting women entrepreneurs has
been developed, with the support of the National
Agency for Regional Development along with the
Association of Business Women of Serbia. The
Ministry of Economy, in collaboration with the UN,
initiated a project called Advancing WomensEconomic and Social Rights, aimed at improving
womens entrepreneurship activities in Serbia.
II. Second chance
-2,0 -1,5 -1,0 -0,5 0,0 0,5 1,0 1,5 2,0
2.3 Recovery rate (cents on the dollar); 2012; Serbia: 24,4; EU-avg:
60,38
Cost to close a business (cost to recover debt as % of the debtor's
es tate); 2012; Serbia : 23; EU-avg: 10,64
Time to clo se a bu si nes s (i n years); 2012; Serbia: 2,7; EU-avg: 1,94
Note: Data bars pointing right show stronger than EU-average performance and data bars pointing left show weaker performance.
Distance from the EU-average
(measured in standard deviations, EU-average=0)
The performance of Serbia in terms of Second
chance has been significantly low: this is due to the
collective negative score on all three measured
indicators. It takes longer to close a business, and it
is also almost twice as expensive to do so, than inthe EU in general. The recovery rate is almost 2.5
times lower, which might mean that businesses that
do not perform well and have to declare bankruptcy
face tougher conditions than their peers in the EU.
On the policy side, a law on Financial Restructuring
was established to deal with the liquidity issues of
medium-sized enterprises with foreign banks ascreditors.
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SBA Fact Sheet 2012 Serbia4
III. Think small first
-2,0 -1,5 -1,0 -0,5 0,0 0,5 1,0 1,5 2,0
Burden of government regulations (1=burdensome, 7=not burdensome);
2011; Serbia: 2,3; EU-avg: 3,09
Note: Data bars pointing right show stronger than EU-average performance and data bars pointing left show weaker performance.
Distance from the EU-average(measured in standard deviations, EU-average=0)
Think small first is an area where we can draw no
conclusions about Serbias performance, as the onlyindicator available just hints at the administrative
burden placed on businesses which in this case
is higher than in the EU. The SME test will be
introduced into the existing Regulatory Reform and
Impact Assessment Scheme in the next couple of
years. The draft strategy, already in place, featuresthree steps that should result in a rigorous
assessment of the impact of forthcoming initiatives
on SMEs.
IV. Responsive administration
-2,0 -1,5 -1,0 -0,5 0,0 0,5 1,0 1,5 2,0
Cost to enforce contracts (% of claim); 2012; Serbia: 31,3; EU-avg: 20,6
Time requi red to comply with major taxes (hou rs per year); 2012;Serbi a: 279; EU-avg: 206
Number of tax payments per year; 2012; Serbia: 66; EU-avg: 15
Cost required to transfer prope rty (% of property val ue); 2012; Serbia :
2,8; EU-avg: 4,69
Time requi red to transfer property (in ca le ndar da ys); 2012; Serbia: 11;
EU-avg: 36
Paid i n mini mum capital (% of income pe r capi ta); 2012; Serbia : 6; EU-
avg: 16
Cost to start a bus ine ss (% of in come per capi ta); 2012; Serbia: 7,8; EU-
avg: 4,98
Time to sta rt a busi nes s (i n cale ndar days); 2012; Serbia : 13; EU-avg:
14
Note: Data bars pointing right show stronger than EU-average performance and data bars pointing left show weaker performance.
Distance from the EU-average
(measured in standard deviations, EU-average=0)
The performance in this category is slightly below
average, with no significant changes since the year
before. What is worth noting is that one indicator
improved significantly, namely the time required to
transfer a property, which was reduced to 11 days
from 91 the year before. This is probably due to
legislation introduced in association with the new
Company Law, that states that in the event of the
death or loss of working capacity of an entrepreneur,
his/her heir could continue running the business
activity in agreement with the other heirs. Although it
takes almost the same time to start a business in
Serbia as in the EU in general, the cost of doing so
is almost 15% higher. On the other hand,businesses have to pay in much less start capital.
Tax payments are relatively higher, as is the time it
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SBA Fact Sheet 2012 Serbia5
takes to deal with them, and this could be
considered as an administrative burden on SMEs in
Serbia.
On the policy front, various measures were taken. A
new Law on Registration enabled all documents
related to business registration to be submitted
electronically, thus reducing registration time and
getting closer to the SBA Action Plan
recommendation. This innovation will also achieve
savings of some EUR 1 million annually. Further
electronic innovations concern the electronic
submission of VAT forms, which came into force in
June 2011. Another important change in the Serbian
legislation concerns minimum capital which fell
for LLCs by almost 500 times, to around one euro.
Further organisational costs have been reduced by
removing the necessity of having a company seal.
From a more organisational perspective, the Office
for Regulatory Reform and Impact Assessment has
formed the Business Council, comprising all relevant
business associations. The aim is to obtain timely
feedback from all stakeholders basis on
burdensome and inefficient procedures. In 2011, a
Serbian Enterprises Parliament was established togive company representatives the chance to discuss
all burning business issues.
V. State aid and public procurement
No policy measures were taken in this area in 2011
or Q1/2012.
VI. Access to finance
-2,0 -1,5 -1,0 -0,5 0,0 0,5 1,0 1,5 2,0
Depth of credit information index; 2012; Serbia: 5; EU-avg: 4
Strength of legal rights; 2012; Serbia: 8; EU-avg: 7
Willingness of banks to provide a loan (% of respondentd that indicated a
deterioration); 2011; Serbia: 20; EU-avg: 27
Access to public financial support including guarantees (% of respondents that
indicated a deterioration); 2011; Serbia: 29; EU-avg: 22
Note: Data bars pointing right show stronger than EU-average performance and data bars pointing left show weaker performance.
Distance from the EU-average(measured in standard deviations, EU-average=0)
Serbias score in this area is virtually average. The
separate indicators paint quite a positive picture,
however, exceeding the average in the main areas,
such as willingness of banks to provide finance,
strength of legal rights and depth of credit
information. The first of these might result from the
fairly stable collateral and bankruptcy laws, which
would in theory facilitate lending. The only area
where Serbia has clear room for improvement iswhen it comes to access to public financial support,
including guarantees.
On the policy side, Access to finance in general is
one of the areas where SMEs are actively
supported, in a variety of ways. The Ministry of
Economy, in alliance with the National Agency for
Regional Development (NARD), provides funding for
SMEs that want to improve their information
systems. NARD is also directly involved in providing
support for businesses to run projects that aim to
improve operations and organisation under theEntrepreneurs Association Support Programme. In
2011 another project was started with the aim of
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SBA Fact Sheet 2012 Serbia6
improving access to finance, namely the Western
Balkan SMEs Platform Project. The aim here is to
establish aid facilities for the Western Balkans. The
component parts are: 1) the Enterprise Innovation
Fund, focusing on early development and
expansion-stage equity financing in innovative
SMEs; 2) the Enterprise Expansion Fund, focusing
on development and expansion capital in
established SMEs with high growth potential; 3) a
Guarantee Facility, aimed at lowering borrowing
costs at the expansion stage. Lastly, the fourth step
will focus on improving the regulatory framework for
innovative and high-potential SMEs and in general
stimulate the build-up of a venture capital
ecosystem.
VII. Single market
No relevant data are available for analysis in this
sector.
In terms of policy, the Institute for Standardisation
translated the CEN/CENELEC Guide 17, setting out
guidelines for the requisite standards regarding
SMEs needs and representation. A web portal
called TECHNIS was launched to boost awareness
of the technical requirements which have to be met
in order to place products on the market.
VIII. Skills and innovation
-2,0 -1,5 -1,0 -0,5 0,0 0,5 1,0 1,5 2,0
SMEs purchasi ng onl ine (% of SMEs); 2007; Serbia: 14; EU-avg: 28
SMEs se ll ing on li ne (% o f SMEs); 2007; Serbia: 12; EU-avg: 13
SMEs participa ting in EU funde d rese arch (number per 100.000 SMEs);
2010; Serbi a: 4; EU-a vg: 23
Sale s of new-to-market and new-to-firm innovations (% of turnover);
2008; Serbi a: 10; EU-a vg: 13
Innovati ve SMEs col la borating wi th others (% of SMEs); 2008; Serbia : 4;
EU-avg: 11
SMEs inn ovating i n-hous e (% of SMEs); 2008; Serbia: 28; EU-avg: 30
SMEs introducing marketing or organizationa l innovations (% of
SMEs); 2008; Serbi a: 18; EU-avg: 39
SMEs introducing product or proces s innovati ons (% of SMEs); 2008;
Serbia: 18; EU-avg: 34
Note: Data bars pointing right show stronger than EU-average performance and data bars pointing left show weaker performance.
Distance from the EU-average
(measured in standard deviations, EU-average=0)
In this section Serbia scores way below the average,
leaving room for improvement in the performance of
all component indicators. This paints a clear picturewhen it comes to introducing innovations, exercising
collaboration or introducing innovations in-house
Serbia is much less likely to do it than its EU peers.
The categories that need drastic improvement
include introducing product and process innovations,
marketing and organisational innovations, and
participating in EU-funded research.
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SBA Fact Sheet 2012 Serbia7
On the policy side, one very important measure
taken is the Innovation Serbia Project, which aims at
strengthening competitiveness by improving the link
between R&D and economic development. The
project does so by using financial instruments
combining features of debt and equity, while
complying with State Aid Rules. The project is
funded by the EU and is being run by the World
Bank. Its components will include Innovation Fund
capacity building, implementation of financial
instruments to support enterprise innovation, a mini-
grants programme, and provision of technical
assistance. There is also the IPA-funded project
Integrated Innovation Support Programme. Its aim
is to improve institutional capacity.
IX. Environment
-2,0 -1,5 -1,0 -0,5 0,0 0,5 1,0 1,5 2,0
SMEs that have bene fitted from publi c support measures for their
production of green products (%); 2012; Serbia: 1; EU-avg: 8
SMEs with a turnover share of more tha n 50% gene rated by green
products or services (%); 2012; Serbia: 25; EU-avg: 22
SMEs that o ffer green products or s ervices (%); 2012; Serbia : 19; EU-
avg: 26
SMEs that were sa tisfie d or fai rly sa tisfie d with the le vel of publi c
supp ort for the e nvironmental actions (%); 2012; Serbia : 59; EU-avg:
56
SMEs that have bene fitted from publi c support measures for their
resource-effi ciency actions (%); 2012; Serbia : 10; EU-avg: 9
SMEs that have taken resource-efficiency measures (%) ; 2012;
Serbia: 92; EU-avg: 93
Note: Data bars pointing right show stronger than EU-average performance and data b ars pointing left show weaker performance.
Distance from the EU-average
(measured in standard deviations, EU-average=0)
It was possible for the first time this year to analyse
the overall performance in this category as sufficient
data are now available for six different categories.
The overall performance is below the average, being
dragged down mainly by the comparative lack ofcompanies offering green products and services,
and hence the low percentage of SMEs benefiting
from public support measures for their production of
green products. The percentage of firms taking
resource-efficiency measures is almost exactly
average, and the country scores positively when it
comes to public support measures for these
resource-efficiency measures. No significant policy
initiatives were taken in 2011/2012
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SBA Fact Sheet 2012 Serbia8
X. Internationalisation
-2,0 -1,5 -1,0 -0,5 0,0 0,5 1,0 1,5 2,0
Number of documents required to
export; 2012; Serbi a: 6; EU-a vg: 5
Time required to export (in days);
2012; Serbi a: 12; EU-avg: 11
Cost required to export (in USD);
2012; Serbia: 1430; EU-avg: 1032
Number of documents required to
import; 2012; Serbia: 6; EU-avg: 5
Time required to import (in days);
2012; Serbi a: 14; EU-avg: 11
Cost required to imp ort (in USD);
2012; Serbia: 1610; EU-avg: 1101
Note: Data bars pointing right show stronger than EU-average performance and data bars pointing left show weaker performance.
Distance from the EU-average
(measured in standard deviations, EU-average=0)
Serbias performance in the area of
Internationalisation has not improved particularly
over last year. The overall score is still well below
the average, and some of the main categories have
had deteriorated performance. In particular the costs
associated with exporting and importing have
increased, at an average of $32 and $50
respectively. It still takes longer to import goods into
the country and almost the same time to export
goods compared with the situation in the EU. One
reason why the situation appears negative is
because no targeted policy action was taken in 2011
to improve the trading conditions in the country.
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SBA Fact Sheet 2012 Serbia9
3. Good practice
To show what the government is doing to promote SMEs, we include an example of goodpractice.
Still to be identified
About the SBA Fact Sheets
The Small Business Act (SBA) Fact Sheets are produced by DG ENTR as part of the SME Performance
Review (SPR), which is its main vehicle providing an economic analysis of SME issues. They combine thelatest available statistical and policy information for the 27 EU Member States and another ten non-member
countries. They also feed in to the EUsCompetitiveness and Innovation Framework Programme (CIP). The
Fact Sheets produced annually help to marshal the available information to facilitate SME policy
assessments and monitor SBA implementation. They document the status quo and progress. They are not
an assessment of Member State policies but should be regarded as an additional source of information to
underpin evidence-based policy making. For example, the Fact Sheets cite only those policy measures
deemed relevant by local SME policy experts. They do not, and cannot, reflect all measures taken by the
government over the reference period. More policy information can be found on a database accessible from
the SPR website. Please also see the end notes overleaf.
For more information
SME Performance Review:
http://ec.europa.eu/enterprise/policies/sme/facts-figures-analysis/performance-review/index_en.htm
Small Business Act:
http://ec.europa.eu/enterprise/policies/sme/small-business-act/index_en.htm
The European Small Business Portal:
http://ec.europa.eu/small-business/index_en.htm
http://ec.europa.eu/cip/http://ec.europa.eu/cip/http://ec.europa.eu/cip/http://ec.europa.eu/enterprise/policies/sme/facts-figures-analysis/performance-review/index_en.htmhttp://ec.europa.eu/enterprise/policies/sme/facts-figures-analysis/performance-review/index_en.htmhttp://ec.europa.eu/enterprise/policies/sme/small-business-act/index_en.htmhttp://ec.europa.eu/enterprise/policies/sme/small-business-act/index_en.htmhttp://ec.europa.eu/small-business/index_en.htmhttp://ec.europa.eu/small-business/index_en.htmmailto:[email protected]:[email protected]:[email protected]://ec.europa.eu/small-business/index_en.htmhttp://ec.europa.eu/enterprise/policies/sme/small-business-act/index_en.htmhttp://ec.europa.eu/enterprise/policies/sme/facts-figures-analysis/performance-review/index_en.htmhttp://ec.europa.eu/cip/ -
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SBA Fact Sheet 2012 Serbia10
1 The SBA Fact Sheets 2012 benefited substantially from input by the European Commissions Joint
Research Centre (JRC) in Ispra, Italy. The JRC made major improvements to the methodological approach,
statistical work on the dataset and the visual presentation of the data.2The policy measures presented in this SBA Fact Sheet may be only a selection of the measures taken by
the Government in 2011 and the first three months of 2012. The selection was made by the national SME
policy expert contracted by Ecorys (DG ENTRs lead contractor for the 2012 Fact Sheets). The experts were
asked only to select those measures that, in their view, were the most important, i.e. were expected to have
the highest impact in the specific SBA area. The complete range of measures that the experts compiled inproducing this years Fact Sheets will be published alongside the Fact Sheets in the form of a policy
database on the DG ENTR website.3The quadrant chart combines two sets of information. Firstly it shows the status quo performance based on
data for the latest available years. This information is plotted along the X-axis measured in standard
deviations of the simple, non-weighted arithmetical average for EU-27. The vertical corridor marked by the
dotted lines defines the EU average. Secondly, it reveals progress over time, i.e. the average annual growth
rates for the period 2007-2012. The growth rates are those of the individual indicators which make up the
SBA area averages. Hence, the location of a particular SBA area average in any of the four quadrants
indicates not only where the country is located in this SBA area relative to the rest of the EU at a given point
in time, but also the extent of progress made in the period 2007-2012.