Resolved complain Status of Complain Recieved on Email id - response.sbpdcl@gmail.comSL NO.DATECONSUMER'S NAMEMOBILE NO.COMPLAINE DETAILSRELATED DIVISIONNATURE OF COMPLAINFORWARDED TO CONCERNED OFFICERSCOMPLIANCE11-Sep-14MANFORCE9709638980BIHAR SHARIF DIV KE MANFORCE KO 4 MONTH KA PAYMENT NAHI MILA HAI,PLZ HELP KAREBIHARSHARIFOtherIntimated to Senior Manager(finanace&accounts)and mail is also forwarded to Senior Manager(finance&accounts) Resolved-payment has been given21-Sep-14MANISH KUMAR SHARMA9386378942sir,i am extremely very fadeup by ur maner sdo electric.When he talk to me after complaint he assure me plz. came maner office i personally resolve ur meter wrong reading entry in bill issue.But three times i went maner but today he meet me and he say no any accountant here so u pay approximately amt.2000/- but my problem not resolve. i pay 2000/- Rs/- but i am very fadeup with Maner sdo attitude.i lossed my office attendence but no body help me.so sir immediate action about it.thanksMANERBillingIntimated to EEE Bihta and mail is also forwarded to EEE BihtaResolved:-Energy bill of said consumer has been corrected.31-Sep-14PANKAJ KISHORE9308409865

in the golghar park road under the dakbunglow division there is electric pole surroundigs by tree .the leaf of tree always disturb the main line number of times touch the wire &its spark and there is so many connection through this electric pole which is always disturb the normal life, so kindly pay attention on this issue to avoid the accidentDAKBUNGLOWSupplyIntimated to EEE Dakbunglow and mail is forwarded to EEE DakbunglowResolved:-Tree has been cut but wire has not been replaced.43-Sep-14SANJAY KUMAR SINGH9430061525Dear Sir, Despite online payment of bill for July 2014 for Rs.2194/- on 26/07/2014 vide receipt no 126071401936 arrear has been added in my bill of Aug 2014. I pray your good office to help in getting this bill corrected to enable me to pay the cuurent bill at the earliest. Regards sanjay kumar Singh A/c No 010204237443 Danapur DivisionDANAPURBillingIntimated to EEE Danapur and mail is forwarded to EEE DanapurResolved-Payment has been adjested and bill rectified.53-Sep-14NAND KISHORE PRASAD9334022506Reference complain no.02408140012.Demand for August14 raised 330 units, though entire family is temporarily away since june 14. At any yard stick 330 units could not be consumed. Requested for metere change but no response.con no.010101348963.BANKIPURSupplyIntimated to EEE BANKIPUR and mail is forwarded to EEE BANKIPURResolved-As per EEE Bankipur meter has been changed.64-Sep-14PRASHANT KUMAR9931010000

Dear Sir Myself has submitted a written complaint to AE Revenue at Kankerbagh Patna for Rectification of my Name and My Father name on Monthly Electricity Bill.But today i reecived last month Bill same same error is refelecting again.When enquired JE IT at kankerbagh she siad i have no time,even there is forwarding from AE Revenue for rectification as soon as possible.Please help me to sort out this minor issue. C Code-010102548946,Name-Prashant Kumar,S/O-Shiv Kumar GuptaKANKARBAGHBillingIntimated to EEE KANKARBAGH and mail is forwarded to EEE KANKARBAGHResolved:-As per AEE/REV Kankarbagh name and father's name has been corrected.75-Sep-14JN LAL9431025941I am residing in a rented flat.Elec consumer no 010201245478 Got physical Bill for Aug 2014 I pay bill online But the bill not showing on online payment portal Make arrangement that it appear online before sending physical bill to consume YOU WILL START GETTING PAYMENT FROM A CUSTOMER LIKE ME.NEW CAPITALOnline Paymentproper information regarding online bill is intimated to cosumer and mail is also forwarded to consumer.Resolved-Proper information has been intimated to consumer.86-Sep-14PANKAJ SINGH9431662177Lt wire 4f par jhul raha hai. Written complain ke baad bhi thik nahi kiya ja raha hai. Nalanda vihar colony dhanki near raj milk factory Kumhrar patna.KANKARBAGHSupplyIntimated to EEE KANKARBAGH and mail is also forwarded to EEE KANKARBAGH Resolved:-As per EEE/Kankarbagh problem has been resolved.97-Sep-14DR.BAIDHYANATH JHA9234757081dear sir,my account no is 010201344877,new capital region patna.I am regularly paying the bill until month7,2014 Ipaid Rs497 Receipt no123071401292.Now in month8,2014 I have been given a bill for 2169 units electricity consumption with previous meter reading as zero, bill id201408201344877.My house is vacant and locked and paying the basic electric charges every month by net banking.BUTsurprisingly they have given wrong meter reading and incorrect billing.therefore I request you to correct itNEW CAPITALBillingIntimated to EEE NEW CAPITAL and mail is also forwarded to EEE NEW CAPITALResolved:- wrong reading corrected and revised bill issued.1010-Sep-14RAJAN KUMAR RAY9431870000Res.Sir, Please arrange corrected energy bill for my connection ID 010204513817 DANAPUR I already pay Rs.4503 by online dt.31.07.2014 and by cash on collection counter Rs.2600 date 28.08.2014. My both above payment not adjust in account. Please inform can the work be done without paying bribe . Thanks. Regards RajanDANAPURPAYMENT ONLINE(BILLING)Intimated to EEE Danapur and mail is forwarded to EEE DanapurResolved:Both payment adjested in consumer's bill.1118-Sep-14MADAN KUMAR9798006001

i am from gardanibagh division. my account id is 010205205631. i do not get my electricity bill on time. This time, the meter reader has come after two months. because of this i have to pay a huge amount of bill.and because of late reading, my electricity charged are also more than the usual rate. please do the needful. thankingGARDANIBAGHBILL NOT GERERATED MONTHLYIntimated to AEE(REV.) GARDANIBAGH and mail is also forwardedResolved-consumer's bill issue every month up to july-14 and next bill issue in sep-14.now consumr has been covenced byAEE(REV) GARDANIBAGH for regular bill issue.1218-Sep-14NIRMAL KISHORE SHARMA9473088828dear sir, this mail is regarding correction of elect. bill dated 26-7-2014, Cons. code-010104255179, Bill ID-201406104255179. The above domestic elect. bill has been given for Rs. 47,654/- which is not correct. We have been paying the electric bill regularly. In this regard we have written an appl. to EEE, Gulzarbagh Div. dtd. 20/8/14. I also personally mate many times to Ms.DeepShikha(AEE) Ashok(Com. Sec.) Md.RizwanAhmad(EEE). But there is no response given by the them. Plz. do necessary actionGULZARBAGHBILL CORRECTIONIntimated to EEE AND AEE(REV.) GULZARBAGH and mail is also forwardedResolved:-After meter changing wrong reading charged .now wrong that reading corrected and revise bill issued.137-Sep-14MANOJ RANJAN9771452192Dear sir, filed a written application regarding wrong billing of my energy meter and again lodged an online complaint whose complaint ID is O3108140008. but till now no rectification has been done. I m a consumer of New Capital area and my consumer ID is 010201518243.Pl. arrange to rectify the problem so that I could pay my energy bill as early as possible and make me free from the huge burden of bill. Thanking youNEW CAPITALBillingIntimated to EEE NC and mail is also forwarded to EEE NCResolved:- wrong reading corrected and revised bill issued.1411-Sep-14TARIQUE BIN AKHTER9304858372URGENT Location : Hira lal lane lodipore Patna. Recently I have found that electric power cable have been hung on my walls private steel bracket along with cable tv and its instrument . It is a matter of high human life risk. More serious now I observed that they are digging pit for erecting electric poles on my private land . My map has been recognized by the Honorable High Court as genuinDAKBUNGLOWLT CABLE HUNG ONWALL(SUPPLY)Intimated to EEE DAKBUNGLOW and mail is forwarded to EEE DAKBUNGLOWResolved--As per telephonic coversation with EEE Dakbunglow on dated 26.9.2014, LT Line have to be constructed in the near by area but there is objection in pitching of the pole. However the said cable is insulated and covered and run from insulater which is safe.1515-Sep-14LUCAS INDIAN SERVICE LTD.9771348949Respected Sir, We have applied for new service connection on 3rd Sep 2014. Site investigation has been done by Jr. Engineer on 05th Sep2014. After several request and followups we are still to get connection for our office Near Samrat petrol Pump, Transport Nagar, bari Pahari, patna-800007. I have tried to contact and make complain to public grivance cellno0612-2504535 but no one has pickup the phone. Requesting for your attaention in this regards. Thanking you Trully Yours, Ranjit KumarKANKARBAGHNEW SERVICE CONNECTION (BILLING)Intimated to EEE KANKARBAGH and mail is forwarded to EEE KANKARBAGHResolved--As per telephonic coversation with EEE KANKARBAGH on dated026.9.2014 Connection has been made.1615-Sep-14SUMIT SUKANT9308716058Dear Sir,I would like to bring into you notice that after repeated correction of name and address of my account, i am not getting the electricity bill copy. i had made several complaints regarding this but no action has been taken yet. Kindly take some strong action regarding this.Account No. - 532079Consumer No. - 010102532079KANKARBAGHNAME CORRECTION AND ADDRESS(SUPPLY)Intimated to EEE Kankarbagh and mail is forwarded to EEE KankarbaghResolved:-Cosumer name and address are corrected and revised bill issued.1717-Sep-14MUKESH KUMAR SINGH9334196432Sir,i am Mukesh Kumar from navinagar Aurangabad.ihave get ellectric connection in 7feb 2014 but i have not got my bijli bill.so i request you sir please help me . thank you.AURANGABADBILL NOT GENERATED FROM DATE OF CONNECTION.Intimated to EEE AURANGABAD and mail is also forwardedResolved:- As per telephonic coversation with cosumer meter installed his parisar..1813-Sep-14RANJEET PRASAD

Sir Ref- A/c No 010102439246D My burnt electric meter has been replaced with electronic meter on 8.8.2014. But electric bills including arrear bill is not being delivered to me inspite of several request so that it can be deposited. The route no has been wrongly entered in your system as K4-5472600 instead of K4-54752600. I therefore request you to kindly correct the route no and send the electricity bill timely so that it can be deposited. Thanks & RegardsKANKARBAGHCORRECT ROUTE NUMBERIntimated to EEE KANKARBAGH and mail is forwarded to EEE KANKARBAGHResolved:-Cosumer Acount number route changed.191-Sep-14RAJESH KUMAR NIRALA9430055655Respected Sir/Madam, I want to draw your kind attention towards village Salempur, Block-karaiparsurai - 801304, Nalanda (Bihar), which come under, sub division office Hilsa-801302, Nalanda, Bihar. In the village Salempur, power is being given from1 year. But 16 Kv burnt old transformer is not being upgraded to 120 Kv till date because of which villagers including students facing a lot of problems from more than 1 year.kindly upgrade 16 Kv burnt transformer to 120 Kv at the earliest.NALANDAUpgradation of burnt transformerIntimated to EEE Biharsharif and CE (RE) and mail is also forwarded to EEE Biharsharif and CE (RE).Resolved-As per EEE Nalanda meter has been changed.2021-Sep-14BALIRAM PANDEY9126445146A transformer of 100KVA brunt at Vill. Dihupur,Section Nawanagar Subdiv. Dumraon, Div. Buxar for last seven daysBUXURBURNT TRANSFORMERIntimated and mail is forwarded to EEE BUXURResolved-As per JEE Nawanagar Transformer has been changed.2126-Sep-14DEVA NAND SAGAR9661348984The online bill system is not uploaded with new bills, it is upto 04/2014 as I check for GAYA(R).GAYA(R)ONLINE PAYMENT NOT POSTINGIntimated and mail is forwarded to EEE GAYA(R)Resolved:- As per telephonic coversation with cosumer online bill updateded.2226-Sep-14DILIP KUMAR8809717676I have fully paid our bill of July Rs.453.00 on 13-7-14 receipt no-513071400295 &Rs.460.00 for Aug2014-receipt no-517081400301 on 17-8-14 by mobile no 08809717676 but your system have not updated the same & I got arrear bill.Your employee has told us that you have to come to office for correction. Pleas instruct your employee to see the discrepancy & correct the same & dont waste the time of consumer to call him personally.Although I have paid total bill, pls adjust the same in next bill.Account no. 010102486803KANKARBAGHMANUAL RECEIPT NOT POSTINGIntimated and mail is forwarded to EEE KANKARBAGHResolved- Payement has been adjusted.235-Sep-14DR.K.B.SINHA9431444880Dear Sir, consumer no 3907866 and3903691 are in my premises. Your bills are paid online. Website displays only May2014 bills. bill for June and July 2014 have not been posted on SBPDCL website. No bill received. I have bells been paying bill well before last day. This time now defaulter with penalties. Early solution expectedARAONLINE PAYMENT NOT POSTINGIntimated to EEE ARA and mail is also forwarded to EEE ARA Resolved :- Bills are uploaded.246-Sep-14DASHARATH SHARMA9974182725Respected sir, my consumer account no is 1217494.I made an online payment of Rs 10611. on 25 Aug 2113 from my son SBI Ac No 30601634181. The deposited amount does not reflects in my current bill.In this regard, I talked to department head accounts SMT SANGEETA MADAM many times and as per her instruction I provided details of transaction through SMS many times but the problem is not Resolved regards Dasharath SharmaBARHONLINE PAYMENT NOT POSTINGIntimated to EEE Barh and mail is also forwarded to EEE Barh As per telephonic coversation with EEE BARH on dared 25.9.2014 problem not resolved.258-Sep-14BALLABHA SHARMA9934571795Sir, I have paid Rs. bill of 177 and Rs. 179 for the month of June and July 2014 through internet vide Money Receipt No. SBBD1000000000235 and SBBD10000000004284. But a sms of due amount has been received and wrong billing for the month of august has been made. I request you to kindly take necessary actionJEHANABADONLINE PAYMENT NOT POSTINGIntimated to EEE JEHANABAD and mail is also forwarded to EEE JEHANABADAs per telephonic coversation with EEE JAHANABAD on dated 24.9.2014 problem not resolved.268-Sep-14RAVI RANJAN VARMA9955159914Dear Sir, My consumer ID is 100377524,Dehri division.A/C NO- is-DN74155,i HAVE BEEN ASKED TO PAY RS 839.00 FOR AUG/2014.i HAVE PAID ONLINE ALL BILLS.LAST BILL OF RS.355 WAS PAID VIA-TRANSACTION REF. NO-SB6668818483.Pl see.DEHRIONLINE PAYMENT NOT POSTINGIntimated to EEE DEHRI and mail is also forwarded to EEE DEHRIAs per telephonic coversation with EEE DEHRI on dated 25.9.2014 problem not resolved.2711-Sep-14MD.IRFAN9934286822Respected Sir, I would like to inform that i have an electricity domestic conncetion and My consumer no is-32142/YD/DS/3763/A. I have paid timly all bill as aug-14 but i m surprise to see the bill of sep-14 which show dues amount of rs. 7698.92. while i have paid also a due amount of 7526/- rs. by the reciept no.104091400685. So kindly look into the matter seriously & correct my bill unless i will be force to go consumer court. ThanksBHAGALPUR RURALPAYMENT ONLINE(BILLING)Intimated to EEE BHAGALPUR RURAL and mail is forwarded to EEE BHAGALPUR RURALAs per telephonic coversation with EEE BHAGALPUR RURAL on dated025.9.2014 problem not resolved.2812-Sep-14UMA SHANKAR PATHAK9891611025Dear Sir / Madam, With reference to Consumer ID : 28080/JM/DS/10512, Bill for August 2014 is calculated as 150.74 (Including arrear). I have already paid Rs 75/- on 5th of September vide receipt No-105091400129 online for the month of July 2014. Again, it has been added to my bill in the month of August. Therefore, I request you to look into the matter and send me a copy of fresh bill. Thanking you Uma Shanker Pathak 09891611025MUNGERONLINE PAYMENT NOT POSTINGIntimated to EEE MUNGER and mail is forwarded to EEE MUNGERAs per telephonic coversation with EEE MUNGER on dated025.9.2014 problem not resolved.2913-Sep-14MANISH KUMAR 8750792407

Dear sir, There is an error in your online billpay system, If i pay late fine for late bill payment, then why again the same bill comes with addition of current bill. you should update your database as per efficient e-bill payment method. and please make control on these types of bill generation error . Regards Manish kumar Sr. System Admin Net Access Noida. Consumer account No. 30617/MP/DF1617. MakauspurMungerONLINE PAYMENT NOT POSTINGIntimated to Senior Manager (Smt.Sangita Prasad) and mail is forwarded to Senior Manager (Smt.Sangita Prasad) 302-Sep-14RAJESH KUMAR9019621376SIR , REGARDING A DEFECTIVE METER I HAVE GIVEN SO MANY COMPLAINT FROM JEE TO HIGHER AUTHORITY. BUT I DIDNT GET SOLUTION, SO FINALLY I M SENDING THIS MESSAGE TO YOU. HOPE U WILL DO SOMETHING REGARDING THIS. MY LAST COMPLAINT ID IS O2208140014. THANKING YOUBHAGALPURMeter changeIntimated to EEE Bhagalpur and mail is forwarded to EEE BhagalpurResolved:-Cosumer meter has been changed.3126-Sep-14Savitri Devi & Dr. R. Singh9774284866Kindly see the bill for Sept 2014 bearing bill ID - 201409204467791, Account No.- 010204467791. Unit consumed - 96 (570-474). During this period we have not used the electric because of not available in the house. I have never consumed 96 unit of electricity in a month. Please check it and I request you to kindly correct it so that I can pay the corrected bill in time. Thanking you.Yours sincerely Dr. Rajeshwar SinghB-204, Sumit Enclave91-9774284866 Email DANAPURREADING CORRECTIONIntimated and mail is forwarded to EEE DANAPURResolved:- Consumed unit is correct as shown in Bill. 324-Sep-14AMIT ROY9431014035

Due to heavy rain during 14th aug14 a tree fall on high tension wire on the crossing of road no 10 and road no 10A due to that the service line also damaged in that area the electrician on that moment of time manage to solve the issue by connecting temporary line as they said high tension wire would be repair properly now after 25 days nothing has happened & due to that huge voltage fluctuation is happening in this area, requesting you to kindly look in to the matter to solve the issueKANKARBAGHSupplyIntimated to EEE KANKARBAGH and mail is forwarded to EEE KANKARBAGHResolved:-Tree has been cut but wire has been removed.3315-Sep-14JUNAID AHAD9160999845Customer ID- 010204376516 On contacting helpline ,I have been advised to meet S.D.O, without even listening to the complain and understanding the query, they simply advise to meet the higher authority which is not acceptable.If you are carry forwarding the previous bill to the current one,it is your responsibility to make it right. Please look into this and advise your team, such mishap should not happen it it does please make correction from your end.DANAPURarrear in next billmail send to consumer Resolved:Payment has been adjusted3429-Sep-14Asif Masood9934099916Dear Madam / Sir, I , Asif Masood Cust Id 010201523783 have lodged a complaint for meter jump on Feb 2014. As per SBPDCL guideline i have purchased a new meter and that has already been installed. Old meter has gone to MRT lab and report has also been generated. I am continuously doing follow up with Mr. Nitish 7763814097 , Ms. Vijya 7763814093 & Mr. Amiya 7763813961 but all efforts of mine is in-vain. My request you to kindly rectify my bill as i want to be update in payment terms. Pls help me.New CapitalWrong Meter readingResolved:- Bill has been corrected,351-Sep-14BASANT KUMAR SHARMA9470053198Gaya Complaint No 31 dt 31/09/14. Jumper detached. Living without water and light. No action taken in 24 hours. Number of responsible local officials not available/not provided by complaint office. State of lawlessness prevailing in SBPDL Gaya. Please take immediate remedial action.GAYASupplyIntimated to ESE Gaya and mail is also forwarded to ESE GayaResolved :- Problem Solved365-Sep-14AMITABH9097612522sir aurangabad bihar my bill not delivad in homeAURANGABADBillingIntimated to EEE Aurangabad and mail is forwarded to EEE AURANGABADResolved:- Bill is delivered to the consumer,s home379-Sep-14RAVI SHANKAR SINGH9122445526Dear Sir/Mam i had apply for a new electricity connection to junior electrical engineer sbpdcl office pusauli and paid Rs. 75 for processing charge at kudra electricity office on 27/11/2013, receipt cum service connection no. 340975, but i did not get the connection till date. request you to please look into this and take strict action against concerned officerBHABHUA1ST BILL ISSUE(BILLING)Intimated to EEE BHABHUA and mail is also forwarded to EEE BHABHUAResolved:- New Service Connection has been given on 22-9-143810-Sep-14HRISHIKESH KUMAR9334455755Due to heavy rain during 14th aug14 a tree fall on high tension wire on the crossing of road no 10 and road no 10A due to that the service line also damaged in that area the electrician on that moment of time manage to solve the issue by connecting temporary line as they said high tension wire would be repair properly now after 25 days nothing has happened & due to that huge voltage fluctuation is happening in this area, requesting you to kindly look in to the matter to solve the issueRAJENDRA NAGARFALL OF LT WIRE ON ROAD(SUPPLY)Intimated to EEE RAJENDRA NAGAR and mail is forwarded to EEE RAJENDRA NAGARResolved :- Problem Solved3922-Sep-14Suman Saurabh9934049181Dear Sir, My consumer no is 010205182724 and I had lodged a complaint regarding wrong billing of Rs 3002 vide complaint no O0809140017 on 8th Sep and was communicated that it will be resolved by 11th Sep.However, it has not yet been attended. When I called the toll free number they are saying that I need to visit the division for the same and disconnected the call abruptly.Pls look into it as I am unable to pay the bill becoz online payment system is not having option of paying lower amount.GardanibaghPayment adjustmentResolved:- Payment has been adjusted.4029-Sep-14PARMANAND KUMAR9473196052kindly check browser to our site due difficulty of electricity bill payment through net banking & debit card payment from STATE BANK OF INDIA site. kindly see and n.a. pl.KankarbaghOn line PaymentResolved:- Payment has been made by consumer411-Oct-14Sanjeev kumar9835671972ONLINE BILL PAY NAHI HO RAHA HAIonline paymentResolved :- It is told to the consumer that how to pay bill online4229-Sep-14Ajit Sahai6122286482HeyYour Bill desk web site is not working and as such payment of power bills are getting rejected . It means that either the site is not being monitored timely or some thing has happened. Pl look into the matterOn line PaymentResolved:- Payment has been made by consumer4310-Sep-14RAMESH KUMAR HUF9430246026 0 1800 3456 198 . CSCIL IGNORE - 2012 0010102480143 010102480142 CSCL 1 KANKARBAGHMETER READING(BILLINGIntimated to EEE Kankarbagh and mail is forwarded to EEE KankarbaghResolved :- 4427-Sep-14DR.SANT LAL9431095758I HAVE MADE ONLINE PAYMENT OF MY BILL. AMOUNT HAS BEEN DEBITED FROM MY ACCOUNT BUT I COULD NOT GET MONEY RECEIPT. REF NO OF MY TRANSECTION IS IG000UYALO FOR RS. 3506.0 0N 27/06/2014 08:09:01. PL. GENERATE MY MONEY RECEIPT. THANX. my consumer no is 3074/CB/CS/5025.On line PaymentResolved :- Money receipt has been deleverd.455-Oct-14S K Mallick9934011125The current energy bill dt.29/09/2014 for Con Code 010204197279 has not yet been uploaded on your site for making online payment. Its due date is 14/10/2014. In fact, after receiving bill, I have to login every day to see whether bill has been uploaded on your website for making online payment. It is requested that the same be communicated on our regd mobile no.through SMS so that uncertainty is completely wiped out.Danapuronline paymentResolved :- Billshas been uploaded.4629-Sep-14Rajesh Ranjan9431881194My con ID-010202217839 of Patliputra Div.In Sept14 bill dated 13/09/14,the Meter Reading taken as 7798 which should be actually 1813. For necessary correction,AE Revenue has been requested much before.Mr Aakash,a staff has verified the reading,even after a long persuance,it has not been corrected.Hope the just claim of my will be heard soon.Thanking UPatliputraResolved:- Bill has been corrected.4727-Sep-14Manoj Kr Paras9430241910Dear Sir, I have registered complain(Complaint No:O2709140017) against for settelement of money paid on10 Aug.I have received call from some one from Electricity Office (Mobile No: 7763814177). He was totally unaware about online complain. He was inquiring about message received from SBPDCL. He is even not aware about meaning of SBPDCL. So how one expect problem resolution from him. So kindly interfere This is totally disaster in the part of your system.Even he was asking me to visit officeRajendra NagarPGC complaint no. Resolved:- Bill has been revised.4811-Sep-14AMRISHA8051523334Dear Sir, We have already given complaint three & four times from June with all documents to your Elect. dept. in Munger Subd. for correction of Meter reading & Bill, but till date no any response form your side. You are requested to give the order to correction of Meter reading & Bill. With warm Regards, Bimala Devi, Bindwara (B.T) 08051523334 jyotiamrisha90@gmail.com Consumer ID: 30690/MP/DS/9219MUNGERMETER READING(BILLING)Intimated to EEE MUNGER and mail is forwarded to EEE MUNGERResolved:- Meter reading & bill has been corrected in bill.4927-Sep-14SYED IMRAN ALI9031610782Dear Sir my consumer id is 36054/cb/cs/10729 this bill print my name and father name and address are wrong. i am enclude my pan number but that person are not sensitive in work your department so sir kindly correct my name and father name and address. my name is SYED IMRAN ALI FATHER NAME LATE SYED AZIM UDDIN. VILLAGE NEELAM COMPLEX, GULZAR POKHAR MUNGERMungerName correction & address connectionResolved:- Name and address have been corrected.5015-Sep-14ANIL MEHTA9835587875Respected Sir I have a manufacture unit in Industrial area Fatwa and i m the 11000 kva Consumer... Without any information, tripping and power supply cut problem my production had be effected .. i m going on a very loss & ur triping will destroy me. Therefore i requested you to take there a necessary action to solve these problem... Regards Shivam Polytubes Pvt Ltd Dir: Anil Mehta Indusrial Area Fatwah Patna Mob : 9835587875FATUATRIPPING AND POWE CUT (SUPPLY)Intimated to EEE FATUA and mail is forwarded to EEE FATUAResolved:- Due to maintenance in PSS power supply was intruptted and now Information of shut down is being given to the consumer.512-Sep-14MD.JASIMUDIN9702983217Dear sir request for new miter connection ragister.but not have consumer nember date 27/03/2014 division Rajouli village : thali khurd sughadi nawadaRAJOULINew Service Connection(Supply)Intimated to EEE Nawada and mail is provided to EEE NawadaResolved:- new Connection has been given.5218-Sep-14DHARMENDRA KUMAR9934769269Respected sir/maidam I lives in bharmpur south of patna central school patnaNh.Behind only 400 meter distance of patna Nh. But the are are not available transformer and electricity pole and conductor Pl help urgentKANKARBAGH ELECRICITY SERVICE NOT AVAILABLEIntimated to EEE KANKARBAGH and mail is also forwardedAs per telephonic coversation with EEE KANKARBAGH it is told that estimate has been prepared for elrectrification.5312-Sep-14DR.JK VERMA9430954439There is an electricity connection in thye name of my son Anupam Kishore at Anurag Opp. B.K.Dutt Lane, New Jakkanpur connection no. 010205524961. The premises is closed since after a week of taking connection. Bill for August showed energy consumption of 438 units. The current even as on today is only o1(one) unit. Please correct my bill and take disciplinary action against the meter reader.GARDANIBAGHMETER READING(BILLING)Intimated to EEE GARDANIBAGH and mail is forwarded to EEE GARDANIBAGH Resolved:- As per JEE (IT) GDB after verifying the image of meter bill has been corrected.

Unresolved co Status of Complain Recieved on Email id - response.sbpdcl@gmail.comSL NO.DATECONSUMER'S NAMEMOBILE NO.COMPLAIN DETAILSRELATED DIVISIONNATURE OF COMPLAINFORWARDED TO CONCERNED OFFICERSCOMPLIANCE14-Sep-14RAM VALLABH TRIGUNAYAT9955647392bijli bil galat aane ke sambandh me. mai ramaballabh trigunayat at-baluganj daudnagar,aurangabad (bihar)mo.9955647392consumar id - AU27285 hai.mera bill bhi galat hai aur mitar reeding bhi galat haijiske sudhar ke liye mai SDO daudnagar ko mah feb me aavedan de kar bil chukta kar ke meetar sudhar ke liye kaha lekin abhi tak na bill sudhra aur na hi meetar reedig .Ab aap hi is ka nidan kren.AURANGABADBillingIntimated to EEE AURANGABAD and mail is forwarded to EEE AURANGABADAs per telephonic convrsation with EEE Aurangabad On dated 24.9.2014 problem has not been Resolved.24-Sep-14RAVI RANJAN7079523180Dear Madam, I am resident of village Barah, we need new power connection for irrigate our fields but here in biharsharif lots of difficulties to submit power connection form, even they are not accepting our form. Neither the "Apply for a new connection online" working in official website. Please help us, farmers will be very grateful to get your help regarding this.BIHARSHARIFNew ConnectionIntimated to EEE BIHARSHARIF and mail is forwarded to EEE BIHARSHARIFAgain intemated on dated 20/9/14 35-Sep-14BISHWAKARMA SINGH9327016333R/SIR, MY VILLAGE NAME IS KANT .POST BRAHAMPUR ,DIST BUXAR ,BIHAR ,PIN 802112,MANY POPULE HAVE ELECT CANNACTION.BUT NO ANY HAVE MITTER.BEACUSE ELECT WIRE AND POLL NOT PROPPR.SO I REQUEST TO YOU.DO THIS NEEDFULLAND NASSERY ACTION. THANKS .PLZ FRY.BUXAR SupplyIntimated to EEE Buxar and ESE ARA and mail is also forwarded to EEE Buxar and ESE ARA As per telephonic coversation with EEE Buxur on dt-24/09/2014 problem not resolved.46-Sep-14RAKESH KUMAR7542909533Madam I am from village Pokharaha Tola in Buxar district of Bihar. Electric connections have been provided to east and west tolas of my village two years back by the local officials of the company after taking considerations but around 70 house holds of my tola are being denied connection as the people from my tola have refused to give any consideration. I have written several letters to your office but my village is still in dark. Please Help .BUXURNew ConnectionIntimated to EEE Buxar and ESE ARA and mail is also forwarded to EEE Buxar and ESE ARA As per telephonic coversation with EEE BUXUR on dated 25.9.2014 problem not resolved.58-Sep-14NEERAJ KUMAR SINHA9852227918Resp, sir/madam I heambrly say to u, i hve not found of bijali bill on the laxt 04-05 month Connection no-dj 62702,Area- jehanabad circle town. so sir pls send my monthly bill. wth Regrd neeraj kr sinha loknagar jaehanabad. Connection no-dj 62702JEHANABADBillingIntimated to EEE JEHANABAD and mail is also forwarded to EEE JEHANABADAs per telephonic coversation with EEE JEHANABAD on dated 23.9.2014 problem not resolved.68-Sep-14SHIV KANT KUMAR9934962273Dear Sir Thanks for your valuable support.Here i would like to confirm my account details as ; name :- shivkant kumar s/o- lt arjun dwivedi kurtha Dist- arwal pin code-804421 Div : Arwal Account No- Aw35328, previous Div - Jehanabad and Account No:- DJ35328/ATH1120, when i pay the amount of Rs 3199/- on August 14,2013 and website: www.bsebbills.org. after that SBPDCL website come into effect. you are requested to kindly look into the matter because an amount of interest will be charged each month.

ARWALBillingIntimated to EEE ARWAL and mail is also forwarded to EEE ARWALAs per telephonic coversation with EEE ARWAL on dated 25.9.2014 problem not Resolved.79-Sep-14SMT. KANAK9431058274Sir The consumer No.SS13392 is in the name of my mother Pyari Devi in my house at Sasaram. The said house is mutated in my name at Sasaram Nagarpalika and circle office. I am paying the holding tax. Satish Kumar S/o Ramkaval Singh Vill. Naraina P.S.Chenari Dist.Rohtas and Devendra Kumar S/o Late Basavan Ram Vill.Babhavanpurva P.O.Karup Dist.Rohtas are illegally consuming electricity for domestic and commercial purpose in house .I have given written complaint in March14 and Aug14.SASARAM MUTATION(SUPPLY)Intimated to EEE SASARAM and mail is also forwarded to EEE SASARAM As per telephonic coversation with EEE SASARAM on dated 24.9.2014 problem not Resolved.810-Sep-14PUSHPENDRA KUMAR SINGH8581910057sirI beg to register a report of irregularity in electricity pole allocation in gaghargram panchhayat. you are requested to please take action against this.your faithfullypushpendar kumar singhVILL-PAITHANPURPOST-BELGHAT BALLUANDIST-BHOJPURBHOJPUR(ARA)ALLOTMENT OF POLL(SUPPLY)Intimated to EEE BHOJPUR(ARA) and mail is forwarded to EEE BHOJPUR(ARA)As per telephonic coversation with EEE BHOJPUR(ARA) on dated 25.902014 problem not Resolved.910-Sep-14KHURSHID ANWAR MALLIK8083383463Sir,my cosumer id is DJ53242,jehanabad division.I got my bill for the month of May 14 was around Rs 17000/_ and meter reading shown in bill was 4848 units upto 31 May whereas meter reading in previous bill upto 01 May was 1725 units.but till today my meter reading is around 2000units.This blunder is comitted even though photograph of reading is also being taken.I complained this matter to SDE jehanabad and online vide comp no.o1908140013 dt.19 Aug.But nothing has been done.kindly do the needful.JEHANABADPGC complaint no. Intimated to EEE JEHANABAD and mail is forwarded to EEE JEHANABADAs per telephonic coversation with EEE JEHANABAD on dated 25.9.2014 problem not resolved.1011-Sep-14MD.TAJ ANSARI9304295570Sir,I am receiving wrong bill against my consumer number. Total amount for 3 months are rupees 5700. I hav only 1.00 KW load and not using Air condition or other high electricity consumption gadgets. The total amount is too high against my consumer number and I am not capable for payment. I am requesting you kindly check it and provide me correct bill so that I could be able to pay the correct amount.My Consumer ID is NA23878 & Account No. is NWT5063.Thank You.Md. Taj AnsariMod. 9304295570NAWADAWRONG BILL(BILLING)Intimated to EEE NAWADA and mail is forwarded to EEE NAWADAAs per telephonic coversation with EEE NAWADA ON DATED 25.9.2014 problem not resolved.1111-Sep-14SHASHIKANT SINGH9430929812Dear sir,Kindly i have to inform that my consumer id.is 1983.from time to time i pay my bill regularly.I did not know that there are two connection,s named domestic & commercial.I am a domestic user.Sujit kumar je electricty chausa buxar has logged a fir before me for commercial connection and fined amounting 68911.00rs.Kindly verify my domestic connection from any competent authority outside buxar supply division. For this i am grateful to you.Kindly solve my problem as soon as possibleBUXARVERIFY DOMESTIC CONNECTION(BILLING)Intimated to EEE BUXAR and mail is forwarded to EEE BUXARAs per telephonic coversation with EEE BUXUR on dated025.9.2014 problem not resolved.1212-Sep-14ALOK KUMAR SINGH9308584916Dear Sir, My Consumer Id is SS33186, Address:-- Banke Bihari Singh, Near Gita Ghat Ashram, Gopalganj, Sasaram. Earlier upto july month electricity bill was correst but in the month of August METER READER has noted wrong figure or there is technical fault ion the Meter so that a huge amount of Bill has been send to me , Please rectify it immediately please.With regardsAlok K Singh9308584916Sasaram METER READS ABNORMALLY(BILLING)Intimated to EEE Sasaram and mail is forwarded to EEE Sasaram As per telephonic coversation with EEE SASARAM on dated025.9.2014 problem not resolved.1312-Sep-14PAWAN KUMAR9654187345Dear sir, My customer id is SS-13714.Mode Of billing is average and not by meter reading.I had already complain to the concerning department but no action is taken.I request you to do the needful.Sasaram METER READING(BILLING)Intimated to EEE Sasaram and mail is forwarded to EEE Sasaram As per telephonic coversation with EEE SASARAM on dated025.9.2014 problem not resolved.1412-Sep-14RAJBANSH PANDEY9453381594

Sir My consumer no is ss92038 my problem not shotout in since march hence my electricity bill not paid regularly . The problem is wrong billing i complaint more time and in my bill shown diffrece redding 1688 , in month of march but this amount is not deducted in my regular bill and my billing comming excess . Sir i request to you kindly deduct amount of diffrence 1688 meter redding in present bill please.

Sasaram WRONG METER READING(BILLING)Intimated to EEE Sasaram and mail is forwarded to EEE Sasaram As per telephonic coversation with EEE SASARAM on dated025.9.2014 problem not resolved.1513-Sep-14WG CDR SK SINGH7042522823this is a case of wrong billing.The last bill paid was of jan 2014.I am a senior citizen residing alone in my house. The current amount of Rs 12677 is illogical.Due to some unseen circumstances I have been out for last three months and thus consumption has been minimal.Kindly enquire on the subject and issue amended bill for regularisation.Also, please investigate on the nexus running in Jamui on inflated bills and mode of extracting money from innocent citizensJAMUIPGC complaint no. Intimated to EEE JAMUI and mail is forwarded to EEE JAMUIAs per telephonic coversation with EEE JAMUI on dated025.9.2014 problem not resolved.1615-Sep-14RESHMA SINGH8051454875Dear Sir I have been submit application at sasaram to change my electric meter dated 2.9.2014 but still no any action taken now please give suggestion what i should do, i am paying every month more than my actual consumption Con. ID SS14630 Application submitted 02.09.14Sasaram CHANGE ELECTRIC METER(BILLING)Intimated to EEE Sasaram and mail is forwarded to EEE Sasaram As per telephonic coversation with EEE SASARAM on dated025.9.2014 problem not resolved.1717-Sep-14UPENDRA RAY8877292146Dear Sir,humare village simariya mai 63KB ka transferm hai 150 ghar jalta hai jisse upkaran mai lod nhi milta hai ese nidan kiya jaye.CIRCLE-MUNGER,DIVISON-JAMUI,SUB-DIVISON-JHAJHA,SECTION-SONO,P.S.S-CHAKAI-1 MAI SARAWAN FIDDER SIMARIYA VILLAGEJAMUIUPDATION OF LOAD OF TRANSFORMER 63KVAIntimated to EEE JAMUI and CE (RE) and mail is also forwardedAs per telephonic coversation with EEE JAMUI on dated025.9.2014 problem has not resolved.1817-Sep-14DEVENDRA PRASAD SINGH8986969509I HAVE APPLIED A ONLINE COMPLAIN FOR WRONG BILLING. BUT STILL THERE IS NO ANY SOLUTION FOR MY PROBLEM, ONLINE COMPLAIN NO.O1507140008, DATED 15/07/2014. KINDLY COMPLETE MY JOB AS SOON AS POSSIBLE. a/c no. -3327711JR1608 , 3327721JR 1610. DOUBLE BILL ISSUE IN MY NAME AND ADDRESS, CONSUMER NO.3327721 AND AC NO. JR1610, PLEASE SOLVE THIS PROBLEMARAPGC complaint no. Intimated to EEE ARA and mail is also forwardedAs per telephonic coversation with EEE ARA on dated025.9.2014 problem has not resolved.1921-Sep-14ANIL KUMAR9869039170My village name is Harsingara Block khizarsarai laocated at North East side, bordering Nalanda district fully electified villages. But my village does not have electricity till today. Is there no plan for my village for electricity I think after privatisation, electricity will be available, but till today we are in dark. Please do possible as in your capacity. God will bless you for this kind act. Thinking positive, Anil Kumar.GAYA (RURAL)NO ELECTRICITY FACILITY AVAILABLEIntimated to GAYA (R) and mail is forwarded to EEE GAYA (R)As per telephonic coversation with EEE GAYA(R) on dated025.9.2014 problem not resolved.2022-Sep-14RENU KUMARI9430428705CONSUMER NO.11285/GDPTSTD427A,PRESENT METER READING IS WRONG FOR THE MONTH-AUGUST-2014. IT IS REQUESTED PLEASE CORRECT THE PRESENT METER READING FROM 15452 TO 15452 PLUS 213 IS EQUAL TO 15665Bhagalpur (U)2124-Sep-14RAKESH KUMAR8826896846Consumer/Account No.2725428 Complaint Number / UTN : O2508140014 ONLINE COMPLAIN DATE :25 Aug 2014 Dear Sir,total amount paid by me are as follows1. 18.11.2013 amount paid 9400.002. 24.02.2014 amount paid 803.003. 29.03.201 amount paid 271.00But,maybe due to some typographical error bill generated on 13.0.2014 is 13391.after meeting so many time at your yadav chak office, problem not resolve up till now. please see the case ASAP.Thanks & Regard Rakesh KumarMasaurhiPGC complaint no. 2224-Sep-14DASHARATH SHARMA9974182725Respected sir, I would like to bring your kind attention that my consumer no 1217494, I paid online Rs 10611 on 25 Aug 2013 by my son SBI account no 30601634181. In this regard I talked, wrote and send SMS DETAILS many many times to Smt Sangeeta Prasadji. tHE MATTER IS STILL UNSOLVED. kINDLY SEE THE MATTERBarhonline payment2327-Sep-14Ravi Prakash Suraj9470258919respected sir I applied for new connection in nov 2013 but did not get the connection yet when I contacted the office I got a reply that my connection was cancelled without describing any reasons and a staff interacted with me in improper manner.the application was in the name of Om Prakash Suraj,Near D.M. Kothi,Club Road,Arrah dated 25th nov.,2013.AraNew Connection2427-Sep-14Shashi Bhushan Singh9471238807I want to increase my domestic connection in 5 Kva but after so many try I could not get enhance. I am a bonafied consumer and my meter has not been red by meter reader for three months. Kindly send meter reader and pass order to enhance my connection 5 Kva.DanapurLoad enhancement259/28/14Radhika Kunwar9891538913Hi Bhabua SDO,Please come at my residing place and check it that Street light is not working from few months. I have also come to your office and complaint for it but no one is taking it seriously SO why I am lodging a complaint online. This is again kind reminder message for you.My Consumer or Account No. BH65152Radhika KunwarWO Munni SinghHouse No.73, Bhabua Ward No.01Near Patel Degree Mahila CollegeMobile.BhabhuaSupply2628-Sep-14Binay Kumar9973597986, 4000 24 1989 transformar , 2003 73 & .....Pathra villBankaNon-availability of Electricity2729-Sep-14RAJ SHARMA7870704272Sir/madam With due respesct that our areas 04 poles is in dangerous position & raining time earthing is coming on road in water.I have submit application to ex.eng ,sdo, j.e .but never action taken till now.my first application submit on 07/06/2014, second application on 10/09/2014,third application on 26/09/2014. Please help to us. Chhoti kesavpur nala par, near satsang mandirMunger2829-Sep-14KRISHAN KUMAR SINGH9798215949in vill- basraj bigha panchyat- kohra,block-makhdumpur,dist-jehanabad,transferma is being commisioned at public way and sitting place of community of village i.enear by coomunity community hall byconcern contractor even if providing goodland for it, for sake of only demanding money. commissioning of transforma at public way &communit hall place is prejudicial to interest of villagers&public infuture.occurane of any accident may be lose to life of villagers and public.i would liketo pray changejehanabad2929-Sep-14Intekhab Alam9097589308Sir My Consumer No is 392/CB/DS/1313 against the Name of M.B.Zaman. I reside in Dilawerpur,Munger,My Complaint is that in last three months there is abnormal billing in my bill due to faulty 392/CB/DS/1313 . I have several times contacted to my meter reader but he had not done anything . Kindly do the needful .My meter reader without visiting my house Simply charged excess bill.Kindly take necessary action.Munger3029-Sep-14Deepak kumar7761897824on behalf of the resident of vill sorabi par that comes under the area of bari dargah2, bihar sharif, we got inconsistency and inaccuracy in reading of energy meter. we observed that, in billing present and past readings are kept unchanged and unit of consumption has been only changed randomly for approximately last two years. Actually the energy meter readings has not been taken by concerned person for last two years. Regarding this problem, I have also contacted to concerned person Mr. RajeevBiharsarif3129-Sep-14Arjun kumar9199189084TO THE HON PALKA SAHNI SBPDCL SUB:-REGARDING MY COMPASSIONATE APPOINTMENT&MY GRATUITY FUND as I have been employed in place of my father (Shri Sanjeev kumar ).please convey me the payment for my post ,madam I more point as I had submitted one application regarding my father gratuity fund to MR.kk jain (D.G.M-SBPDCL)ON 5-5-2014,but till today nothing have been done regarding gratuity fund my family is in great problem ,please madam do something.. with kind regard ARJUN KUMARSBPDCLGratuity fund and COMPASSIONATE APPOINTMENT3229-Sep-14Kundan Pd. Singh8603819239Dear Sir I am in receipt of energy bill. for month of June,July and august combined.The bill is for Rs.10993 with aarrear of Rs 7325 but I have already paid the bills for the previous months i.e.up to may the details are 2104 for April and 1165 for may. Despite this the amount is shown to be unpaid. Kindly direct the concerned authorities submit correct bill on my mail ID to enable me to pay the correct bill online. Consumer no. 3908638 Ara divisionAra

Summery Status of Complain Recieved on Email id - response.sbpdcl@gmail.com

SL.NO.Name of DivisionResolved Not-ResolvedTotal1ARANIL222ARWALNIL113AURANGABADNIL334BARHNIL115BANKIPUR1NIL16BHABUANIL227BHAGALPURNIL118BHAGALPUR RURALNIL119BIHAR SARIF13410BIHTA1NIL111BUXUR NIL3312DAKBUNGLOW2nil213DANAPUR 21314DEHRINIL1115FATUANIL1116GARDANIBAGH11217GAYA NIL1118GAYA RURALNIL1119GULZARBAGH1NIL120JAMUINIL2221JEHANABADNIL3322KANKARBAGH35823MUNGERNIL3324NAWADANIL2225NEW CAPITAL3NIL326RAJENDRANAGARNIL1127SASARAMNIL55TOTAL154459

online billing compOnline Complaints received on response.sbpdcl@gmail.com regarding online billingSL NO.DATECONSUMER'S NAMEMOBILE NO.COMPLAINE DETAILSRELATED DIVISIONNATURE OF COMPLAINFORWARDED TO CONCERNED OFFICERSCOMPLIANCE18-Sep-14BALLABHA SHARMA9934571795Sir, I have paid Rs. bill of 177 and Rs. 179 for the month of June and July 2014 through internet vide Money Receipt No. SBBD1000000000235 and SBBD10000000004284 Consumer No. DJ16046. But a sms of due amount has been received and wrong billing for the month of august has been made. I request you to kindly take necessary actionJEHANABADPayment adjustmentIntimated to EEE JEHANABAD and mail is also forwarded to EEE JEHANABADAs per telephonic coversation with EEE JAHANABAD on dated 24.9.2014 problem not resolved.28-Sep-14RAVI RANJAN VARMA9955159914Dear Sir, My consumer ID is 100377524,Dehri division.A/C NO- is-DN74155, i HAVE BEEN ASKED TO PAY RS 839.00 FOR AUG/2014.i HAVE PAID ONLINE ALL BILLS.LAST BILL OF RS.355 WAS PAID VIA-TRANSACTION REF. NO-SB6668818483.Pl see.DEHRIPayment adjustmentIntimated to EEE DEHRI and mail is also forwarded to EEE DEHRIAs per telephonic coversation with EEE DEHRI on dated 25.9.2014 problem not resolved.311-Sep-14MD.IRFAN9934286822Respected Sir, I would like to inform that i have an electricity domestic conncetion and My consumer no is-32142/YD/DS/3763/A. I have paid timly all bill as aug-14 but i m surprise to see the bill of sep-14 which show dues amount of rs. 7698.92. while i have paid also a due amount of 7526/- rs. by the reciept no.104091400685. So kindly look into the matter seriously & correct my bill unless i will be force to go consumer court. ThanksBHAGALPUR RURALPAYMENT ONLINE(BILLING)Intimated to EEE BHAGALPUR RURAL and mail is forwarded to EEE BHAGALPUR RURALAs per telephonic coversation with EEE BHAGALPUR RURAL on dated025.9.2014 problem not resolved.412-Sep-14UMA SHANKAR PATHAK9891611025Dear Sir / Madam, With reference to Consumer ID : 28080/JM/DS/10512, Bill for August 2014 is calculated as 150.74 (Including arrear). I have already paid Rs 75/- on 5th of September vide receipt No-105091400129 online for the month of July 2014. Again, it has been added to my bill in the month of August. Therefore, I request you to look into the matter and send me a copy of fresh bill. Thanking you Uma Shanker Pathak 09891611025MUNGERPAYMENT (BILLING)Intimated to EEE MUNGER and mail is forwarded to EEE MUNGERAs per telephonic coversation with EEE MUNGER on dated025.9.2014 problem not resolved.513-Sep-14MANISH KUMAR 8750792407

Dear sir, There is an error in your online billpay system, If i pay late fine for late bill payment, then why again the same bill comes with addition of current bill. you should update your database as per efficient e-bill payment method. and please make control on these types of bill generation error . Regards Manish kumar Sr. System Admin Net Access NoidaMANERAFTER LATE PAYMENT DPS CHARGED ON NEXT BILL(BILLING)Intimated to Senior Manager (Smt.Sangita Prasad) and mail is forwarded to Senior Manager (Smt.Sangita Prasad) 618-Sep-14DEVA NAND SAGAR9661348984The online bill system is not uploaded with new bills, it is upto 04/2014 as I check for GAYA(R).GAYA (RURAL)ONLINE BILL NOT UPLOADEDIntimated to EEE GAYA (RURAL) AND SENIOR MANAGER and mail is also forwardedAs per telephonic coversation with EEE GAYA (RURAL) on dated025.9.2014 problem not resolved.71-Oct-14NANDJI SINGH8540998010Sir M.D, I am requested to please check my online payment details. i have paid payment of july month payment but add the payment to july month in augest month payment. Customer Code : 3208409 Name : NANDJI SINGH S/O BISHWANATH S- Address : INGH,MAHADEVA,W-1,PO+PS-JAGDIS Bank / CSC Name : SMP Payment Amount : 100.00 Payment Date : 06 Sep 2014,11:47 AM Payment Reference No.: MSMP3475764154 Bank Reference No.: 114090673578957 Receipt No. : 106091400238 my Bank Account no - 21340110042885,Bhojpuronline payment824-Sep-14DASHARATH SHARMA9974182725Respected sir, I would like to bring your kind attention that my consumer no 1217494, I paid online Rs 10611 on 25 Aug 2013 by my son SBI account no 30601634181. In this regard I talked, wrote and send SMS DETAILS many many times to Smt Sangeeta Prasadji. tHE MATTER IS STILL UNSOLVED. kINDLY SEE THE MATTERonline payment92-Oct-14jagmohan singh9431465581Complaint no O1209140012 logged on dt. 12.08.2014 for wrong billing,I have gone more than 10 times to sasaram office but any officer is not ready to take any action on it . I shocked with this type of behaviour and also harass . So kindly interfere in matter and solve the problem. Thinking you in advance.PGC complaint no. 1024-Sep-14RAKESH KUMAR8826896846Consumer/Account No.2725428 Complaint Number / UTN : O2508140014 ONLINE COMPLAIN DATE :25 Aug 2014 Complaint Sub-Category Name :Wrong Billing Dear sir, please see the case ASAP. Thanks & Regard Rakesh KumarPGC complaint no. 1110-Sep-14KHURSHID ANWAR MALLIK8083383463Sir,my cosumer id is DJ53242,jehanabad division.I got my bill for the month of May 14 was around Rs 17000/_ and meter reading shown in bill was 4848 units upto 31 May whereas meter reading in previous bill upto 01 May was 1725 units.but till today my meter reading is around 2000units.This blunder is comitted even though photograph of reading is also being taken.I complained this matter to SDE jehanabad and online vide comp no.o1908140013 dt.19 Aug.But nothing has been done.kindly do the needful.JEHANABADPGC complaint no. 1213-Sep-14WG CDR SK SINGH7042522823Once again I m writing to u to address the issues of extremely inflated bill of jul 14 bill id 20140622209 complaint no,01008140010.The issue is still pending.My mother was away and the house was locked.It needs to be resolved at the earliest as the bills are compounding.I am in armed forces service and currently very busy because of service commitments.please refurbish a regularised reasonable bill so that dues can be cleared.JAMUIPGC complaint no. Intimated to EEE JAMUI and mail is forwarded to EEE JAMUIAs per telephonic coversation with EEE JAMUI on dated025.9.2014 problem not resolved.1317-Sep-14DEVENDRA PRASAD SINGH8986969509I HAVE APPLIED A ONLINE COMPLAIN FOR WRONG BILLING. BUT STILL THERE IS NO ANY SOLUTION FOR MY PROBLEM, ONLINE COMPLAIN NO.O1507140008, DATED 15/07/2014. KINDLY COMPLETE MY JOB AS SOON AS POSSIBLE. a/c no. -3327711JR1608 , 3327721JR 1610ARAPGC complaint no. Intimated to EEE ARA and mail is also forwardedAs per telephonic coversation with EEE ARA on dated025.9.2014 problem has not resolved.