ITO Service Provider

Founded in 2002 in Beijing, SENSO is a globally oriented IT outsourcing service provider which actively promotes CMMI, ISO9001 and ISO27001 (BS7799) information security certification. SENSO provides end-to-end comprehensive IT outsourcing services for clients from Europe, the United States, Japan, South Korea and China, and has strong home and overseas business development and service implementation capabilities.

SENSO has both software delivery capabilities and 3D animation production capabilities:

Core competitive advantages：

With SENSOIT Outsourcing to SENSO is smart, transparent, and extraordinary

effective.International clients

International business standardsRigorous standards of

Quality & SecurityEffective communication

in English always

History: Founded in 2002, SENSO has built itself a reputation while working with a number of large clients such as European Union, Australian local government, 2008 Beijing Olympic Games, Samsung, LG Electronics, National Grand Theatre, Ministry of Foreign Affairs, etc.

Technical Advantage:JAVA, J2EE, AJAX, .NET, C#, SharePoint MOSS, ASP.NET, WSP, etc;Adobe Photoshop, Illustrator, Flash, Dreamweaver, After Effects, Audition as well as 3DsMax, Maya and XSI.

E-Government Content Management System

Web Content Management System for e-Government is the ideal solution to enable your organization to easily create powerful, accessible, and highly usable websites that allow effective and efficient communications with citizens and businesses.

Key benefits Easy, powerful content management; Effortless classification ; Flexible and Secure ; Accessible and Usable ; Designed for Local Authorities; e-Gif and Integration

Success Stories:

Australian Local Government

Web Portal Solution

Today the Internet has become a business tool with added value for your organization. By making information and services easily available, companies and organizations can ensure that all the aspects of their business are working together. Portals are the way to communicate with partners, customers and employees.

Client: EU-China Information Security System SENSO dispatching several foreign employees to serve as EU experts in E-government Portal

Development in several cities in China, Collaborating with American and European experts to solve difficult problems.

The portal sites have achieved the following goals: Stimulate cooperation with foreign countries;Support decision making functions;Ensure access to company applications.

The key benefits of such portals are Increase in productivity by having only relevant information and programs to your teamIncreased sales and help in decision making as quality and timely information is available to your teamLower IT maintenance cost and higher ROI across the enterprisePaperless processes

Online Application Solution

Defects of standard application process:Lots of paper workLengthy – transfer time from one person to anotherRisk prone – document lost, misspelling needing to rewrite a whole page, etc.Not transparentTedious for applicants – one application must be done for each project or membershipNo instant help provided

Online Application System is an application system that allows enterprises to apply for some projects or memberships. The sections below are included:

Registration Personal detailsCompany detailsChoices EducationPersonal StatementDeclarationPay and send

Success story – SharePoint solution

The client is a statutory authority in Australia established under the Queensland Building Services Authority Act 1991. Its role is to regulate the building industry through the licensing of contractors, educate customers about their rights and obligations, make contractors aware of their legal rights and responsibilities, handle disputes fairly and equitably, protect consumers against loss through statutory insurance, implement and enforce legislative reforms and where necessary prosecute persons not complying with the law.

Up to this day, the client was providing to its web users online searches of the Insurance Register allowing users to check whether an existing property was insured and in order to claim its history.

In alignment with its business processes and with objective to provide better and more comprehensive services while being more cost effective, the client turn to SENSO to help develop the ecommerce portal which would provide electronic services delivery via the internet including financial transactions.

 

The ecommerce project was to implement a modern and user friendly web site with leading edge and secure technologies to enable online business transactions and access to the client’s knowledge base for clients.

The objectives of this project were to:

Implement Enhanced User Experience capabilities for the Authority’s Website to satisfy customer, partner and internal business needs.

Enable online license and financial renewals.

This includes:

Confirming the business requirements for the Enhanced User Experience component of the Website.

Defining an appropriate solution framework to address these business requirements.

Purchase / development and implementation of application software to satisfy these business requirements.

Selection, purchase, commissioning, and internal management of the software and hardware infrastructure required to deliver the Enhanced User Experience functionality.

Benefit Category

Benefit Description

FinancialReduction in costs:

10% of the Contact Centre calls relate to licence renewals.

Reduce workload on the counter and regions that currently process the financial renewals.

The implementation of self service status checking and the knowledge base should further reduce the workload of the Contact Centre.

Improved navigation and online forms should also reduce the workload on the Contact Centre.

 

OperationalEnhanced quality of product / service

Customer

Improved customer satisfaction

Greater customer loyalty

The Supplier – Customer cooperation was greatly improved using SENSO’s ODC model

Functionalities were developed with a high level of customization following ODC adaptive process welcoming changes at any time.

The interfaces were clear, simple and intuitive. The system was easy to use with minimal training.

Intellectual Property

The intellectual property protection system of SENSO is a pyramid structure Professional dedication spirit of employees: Strengthening the

team spirit and overall awareness, and enhancing the professional dedication spirit of employees through the adoption of corresponding management system and ongoing training.

Sound management system for the regulation of employee behavior The enterprises sign confidential contracts with the clients, The enterprises sign confidential contracts with the employees.

Patent application: The enterprises apply for various software patents with the patent office to protect themselves with legal weapons.

Establishment of computer security system: Through a relatively complete computer security system, forming eventually a relatively sound software intellectual property security system for external malicious damagesEnterprise information security protection system + the establishment of document off-line control

system,

Establishment of shared facilities, special facilities, and safety facilities.

EU-China Information Security System

The portals have been launched and become the Barcode Management: each

commodity is given only one barcode label to realize standardized management and

the guarantee of enterprise interests, High-end data acquisition devices - the accurate positioning and intelligent mobile

device applications can increase work efficiency by a hundredfold times, Fully automatic system notification function can be used to ensure that no enterprise

resources will be unduly wasted and ensure the safe documentation thereof, The management functions of low-value consumables and information products, Book lending management function.

Asset Management Solution

Physical barcode identity management, automated data collection and entry, Personalized design of barcode labels, personalized maximize meet customer demand, Barcode Management: each commodity is given only one barcode label to realize

standardized management and the guarantee of enterprise interests, High-end data acquisition devices - the accurate positioning and intelligent mobile

device applications can increase work efficiency by a hundredfold times, Fully automatic system notification function can be used to ensure that no enterprise

resources will be unduly wasted and ensure the safe documentation thereof, The management functions of low-value consumables and information products, Book lending management function.

Successful Stories:

Asset Management System for Samsung Electronics,

Asset Management System for National Grand Theatre.

Warehouse Management Solution

Using barcode logos for object management and the automatic data acquisition and entry,

Personalized design of barcode labels to meet the personalized demand of customers to the maximum,

Barcode Management: each commodity is given only one barcode label to realize standardized management and the guarantee of enterprise interests,

High-end data acquisition devices - the accurate positioning and intelligent mobile device applications can increase work efficiency by a hundredfold times.

Successful Stories:

Warehouse Management for Publishing Industry,

Jing Niu Float Glass Group.

Ticket Management Solution: Ticket making, Ticket printing, Ticket selling, Ticket checking.

Successful Stories: Ticket Management System for Great Wall Hot Spring Resort, Ticket Management System for Fengshan Hot Spring Resort.

Property Management Solution

The system can be divided into the server and the client and can function through single-machine networking or multi-machine networking. Both the browse and inquiry can be fulfilled within the local area network. Network display, network/stand-alone consolidated edition, multi-user multi-operations, multi-accesses, team-based display and time-out abnormal alarm can also be achieved,

Many processes are adopted. The system contains many kinds of data, ranging from the personnel, the materials, the user and the services, which realizes real-time statistics and laying foundation for future management,

The system can play an important role, save labor, and enhance 123, supervision and maintenance efficiency,

The software is the crystallization of multi-faceted wisdom, i.e. 123, maintenance staff and the managers.

The software is characterized by tailored customization and high practicability, The software has high extensibility, and newly-added functions can be adjusted

according to the actual situation of embassies and communities, Scanning and bar-coding can also be realized.

Successful Stories The Property Management System for Chinese Foreign Ministry

Communication Effective business communication is the basis of project communication.

We are deeply impressed by the importance of effective business communication; in particular the effective meetings and the visualization of processes will make the communications much more rapid and accurate:

Effective meeting processes are observed, Project collaborative and process management software.

As for project communications management, we comply with the following processes: Communications planning, Information release, Performance report, Management of stakeholders.

Communication

Quality Management

Quality assurance, Project Quality Management refers to all the activities organized and implemented to guarantee that the project quality meets the original requirements, namely, all the activities for the determination of quality policies, objectives, and responsibilities, and the implementation of quality system through quality planning, quality assurance, quality control, continuous quality improvement (if applicable), and other guidelines, procedures and processes.

Quality Planning, Implementation of Quality Assurance, Implementation of Quality Control.

Quality Management

SENSO has provided outstanding ITO services and has built up a win-win partnership with the following clients:

2008 Beijing Olympic Games, Australian local government, Samsung, LG Electronics, The Ministry of Finance, The Ministry of Public Security, The Ministry of Foreign Affairs, National Grand Theatre, Philips (China) Investment Co. Ltd., China Film Museum, The North Biopharmaceutical Co. Ltd.

Mission Developing simple and delightful technologies.

VisionProviding a better survival and development environment for human beings.

Core Value Deriving from the passion for enterprise and the love for life Trust Honesty Professionalism Passion Breakthrough

ii. Talent Strategies

Personnel Recruitment

SENSO firmly believes that only by employing people more powerful than us can SENSO become a giant. SENSO attaches great importance to the recruitment of new staff. The people SENSO are looking for are those with the traditional virtues, such as hard work, those who never think themselves above business, having their own views and do not drift with the tide, abiding by the basic work ethic---young friends who are not tired of repeated nine-to-nine routines.

Therefore SENSO favors candidates with the following characters:

Curiosity, Flexibility, Responsibility, Passion, Courage, Cooperation.

Staff Training

The training in SENSO can be broadly classified into:

New staff training (quarterly training for the new staff), regular office training (various training courses series);

Intensive training (training camp); Irregular training (various thematic presentations); Management training, etc.

Staff Development and Planning

SENSO attaches considerable importance to the molding of a challenging, innovative and free working atmosphere, ensuring that the SENSO staff can not only possess the present, but also can foresee the future.

Communication Channels

Transparent communication channels – FAQ Transparent communication channels – “senior staff oriented learning system”  Transparent communication channels – staff forum Transparent communication channels – affinity with the staff

SENSO

Address: Rm 702, Tower B, Jiahua International Plaza, No. 9 ,Shangdi Third Rd, Shangdi Information Technology Industry Base, Haidian District, Beijing, China.

Tel: +86(10)-5126 6889

Fax: +86(10)-62976499

E-mail ： info@senso-sourcing.com

http://www.senso-sourcing.com

THANKS！

www.senso-sourcing.com