SENSE MAKING & SYSTEMS THINKING
86
SCIENCE FOR IMAGINEERS KAOS PILOTS FEB 2012 NICK JANKEL, WECREATE @NICKWECREATE @NICKJANKEL
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Science for Change Agents, Innovators & Entrepreneurs. Day 2Systems: Holism vs ReductionismLinear vs. non-linear thinkingEvents, symptoms and root causesMapping SystemsSystem ArchetypesSystemic Interventions and Trim TabsDisruptive & Systemic Innovation: Making Change HappenPeople in Systems: Game Theory, Behaviorism, Social Psychology, Behavioural Economics / Biases & HeuristicsMotivations for Change Agents: Membership, Mastery, MeaningMASTERCLASS FOR KAOS PILOTS, DENMARK
Transcript of SENSE MAKING & SYSTEMS THINKING
SCIENCE FOR IMAGINEERS
KAOS PILOTS FEB 2012
NICK JANKEL, WECREATE
@NICKWECREATE@NICKJANKEL
DAY 2SENSE MAKING & SYSTEMS THINKING
INTENTION KNOWLEDGE TERMS LENSES
KNOW ‘TRUTH’ EXPLANATION OF WHAT IS
NATURALISM / REALISMPROOF
REDUCTIONISMEMPIRICAL ANALYSIS
INDUCTION / DEDUCTION
PREDICT / CONTROL NATURE
CORROBORATION OF WHAT WORKS INSTRUMENTALISM EVIDENCE BASE
RCTS
APPRECIATE / EMPATHISE
UNDERSTANDING OF HOW THINGS ARE HERMENEUTICS
SEMIOTICSCONTEXT
QUAL / QUANTPO
DISCOURSE ANALYSIS
DISEMPOWER CRITICISM OF WHY THINGS ARE
STRUCTURALISMPOST MODERNISM
DECONSTRUCTION‘ARCHEOLOGY’
CRITICAL THEORY
IMPROVE INSIGHT INTO HOW TO CHANGE THINGS EMANCIPATION
SYSTEMS / CYNEFINACTION RESEARCH
CRITICAL CONSCIOUSNESS
WORK THROUGH YOUR PROBLEM WITH EACH INTENTIONWHAT KIND OF RESEARCH METHODS?WHY?WHAT IS OPPORTUNITY / THREAT WITH EACH?
INTRO TO SYSTEMS THINKING. CONTENT & CONTEXT. CAUSES AND EFFECTS VS. TRIGGERS AND DRIVERS. FEEDBACK MECHANISMS. PREFERRED STATES. SYSTEM VS. INDIVIDUAL. SYSTEMS & INNOVATION. WHOLE SYSTEMS CHANGE. TRIM TABS/ SWEETSPOTS. WORK WITH SYSTEMS THINKING
THE BEER GAME OR OTHER GAMES FROM GAME-THEORY LIKE PRISONERS DILEMMA, ULTIMATUM GAME, ETC. TO SHOW THE SOCIAL MECHANISMS IN HUMAN BEHAVIOUR.
BUILD A SYSTEMS MAP TOGETHER AND LOOK FOR OPPORTUNITIES AND SWEET SPOTS TO TRANSFORM IT WITH INNOVATION
TODAY
HEARTCENTRED, GROUNDED
HOW DO YOU SOLVE MY BACK ACHE?
COLLAPSE
“We still have not seen much movement on... the deep systemic issues that cause the current cluster of crisis symptoms to be reproduced time and again. I believe that the most important root issue of the current crisis is our thinking: how we collectively think.”
C OTTO SCHARMER
HOW WE THINKLINEAR, REDUCTIONIST, MECHANISTIC
LINEARITYCAUSE / EFFECTBLAME AGENTS / INTENTIONSREALISM / SCIENTISM
EVIDENCEBASED INTERVENTIONS
SYMPTOMSROOT ‘CAUSES’
WHOLENESSBIOLOGY: VON BERTANALFY
“There can be no scientific study of society, either in its conditions or its movements, if it is separated into portions, and its divisions are studied apart.”
COMTE
ACHILLES: I WILL BE GLAD TO INDULGE BOTH OF YOU, IF YOU WILL FIRST OBLIGE ME, BY TELLING ME THE MEANING OF THESE STRANGE EXPRESSIONS, “HOLISM” AND “REDUCTIONISM”.
CRAB: HOLISM IS THE MOST NATURAL THING IN THE WORLD TO GRASP. IT’S SIMPLY THE BELIEF THAT “THE WHOLE IS GREATER THAN THE SUM OF ITS PARTS”. NO ONE IN HIS RIGHT MIND COULD REJECT HOLISM.
ANTEATER: REDUCTIONISM IS THE MOST NATURAL THING IN THE WORLD TO GRASP. IT’S SIMPLY THE BELIEF THAT “A WHOLE CAN BE UNDERSTOOD COMPLETELY IF YOU UNDERSTAND ITS PARTS, AND THE NATURE OF THEIR ‘SUM’”. NO ONE IN HER LEFT BRAIN COULD REJECT REDUCTIONISM
SYSTEMINDIVIDUAL PARTSPARTS AFFECT EACH OTHERWHOLE MORE THAN SUMPERSIST IN DIFFERENT SETTING
KP?INDIVIDUAL PARTS?PARTS AFFECT EACH OTHER?WHOLE MORE THAN SUM?PERSISTS?
SYSTEMSHAVE IDENTITIES WHICH RESIST CHANGERESPOND TO INTERVENTIONSATTEMPT TO SHAPE PEOPLE / PLACESCOMPLEX BEHAVIOURLEARNSYMBOLIC EXCHANGES
SYSTEMICCOMPLEMENTARY INTERACTIONSTRIGGERS, DRIVERS, RESPONSESPATTERNS EMERGE OVER TIMESYSTEMS CAUSE BEHAVIOUR (VICE VERSA)MUTUAL RESPONSIBLITYINTENTIONS ARE NOT ALWAYS CLEAR
DIALOGICCONSTRUCTED & REALTANGIBLE & CONCEPTUALCREATE & CREATED
CONSTELLATIONSFAMILY DYNAMICSMUTUAL OWNERSHIP EMPATHIC DISCOVERY
“Reality is made up of circles, but we see straight lines. Herein lies the beginnings of our limitation as systems thinkers.”
PETER SENGE
systems images
TAUGHT TO ANALYSE, MECHANISELINEAR MODE OF THINKING (LANGUAGE)BIASES & ASSUMPTIONSSYSTEMS MASQUERADE AS EVENTS
CHALLENGING
“Unlike curiosity or empiricism, holism takes a while to acquire and appreciate.”
NICHOLAS CHRISTAKIS
CHALLENGINGTAUGHT TO ANALYSELINEAR MODE (LANGUAGE)BIASES & ASSUMPTIONSMASQUERADE AS EVENTS
MULTIVERSEMANY STAKEHOLDERS / PERSPECTIVEMULTIPLE INTENTIONSMANY FRAMES / INTERPRETATIONS
INTERVENTIONSHIGHLY CHARGEDSCOPING CHALLENGES MANY
MAPPINGSYSTEMS
FEEDBACKOSCILLATIONS BETWEEN POSITIVE & NEGATIVE LOOPS (& INTENTIONS)THE PAST FEEDS INTO THE FUTURE
DRAW KAOS PILOT SYSTEM
BOUNDARIESWHERE?
“A system is anything we happen to draw a boundary around. ”
RICHARD VERYARD
LAWUNINTENDED CONSEQUENCESSURPRISES!
STATEPREFERRED OR NOT
NOT NORMATIVE ‘RIGHT’ OR ‘WRONG’
IDENTIFY PREFERRED KP STATE
“Something hit me very hard once, thinking about what one little man could do. Think of the Queen Mary - the whole ship goes by and then comes the rudder. And there's a tiny thing at the edge of the rudder called a trim tab.”
BUCKMINSTER FULLER
SWEETSPOTS FOR MULTIPLE INTERVENTIONS
REAMP.ORG
STATUS QUOMAINTAINED BY OUTDATED ASSUMPTIONS
PLATOCONVENIENT LIES
DEFENDEDBY THE GROUP THINK OF THOSE IN POWER
52
The Problem
Breakthrough Idea
Conventions /Assumptions
ConventionalMindset
Breakthrough Insights
Breakthrough Concept
Breakthrough
The Problem
Breakthrough Idea
Conventions /Assumptions
ConventionalMindset
Breakthrough Insights
Breakthrough Concept
Computers are not designed for
creativity. They are there for productivity.
Non-techies are not buying or using computers as much as they should.
Productivity is the key benefit of
machinery which helps us be more
productive cogs in the machine.
Computers can be a force for amazing
creativity if designed for beauty, usability and
playfulness.
Think different with an Mac.
We are all artists; we are here to
express not possess.
Breakthrough
The Problem
Breakthrough Idea
Conventions /Assumptions
ConventionalMindset
Breakthrough Insights
Breakthrough Concept
Breakthrough
WORK THROUGH SOME ASSUMPTIONS IN THE KP SYSTEM...
DRAW BREAKTHROUGH SYSTEM OF YOUR ‘PROBLEM’SPOT ASSUMPTIONSIDENTIFY SWEETSPOTS
BEHAVIOURIN SYSTEMS
GAMETHEORY
PRISONER’SGAME
ULTIMATUMGAME
CUBAMISSILE CRISIS
WHY DO YOU DO (OR NOT) YOUR ASSIGNMENTS?
RATIONALCHOICE THEORY
HOMOECONOMICUS
“An arbitrary definition of man, as a being who inevitably does that by which he may obtain the greatest amount of necessaries, conveniences, and luxuries, with the smallest quantity of labour and physical self-denial with which they can be obtained.”
JOHN STUART MILL
UNCONSCIOUSMESMERCHARCOTFREUDJAMES
BEHAVIOURALSKINNEROPERANT CONDITIONING
RULESREWARDS
COGNITIVEPSYCHOLOGY
BOUNDEDRATIONALITY
BEHAVIOURALECONOMICS
BIASESHEURISTICS
PROSPECTTHEORY
NUDGEINTERVENTIONS
NUDGEINTERVENTIONS
PEERPOWER / PRESSURE
MEMBERSHIP, MASTERY, MEANING
AMOR
DRIVES
HEARTCENTRED, GROUNDED
CO-CREATE 1+ CONCEPTS THAT COULD MOVE YOUR SYSTEM TO A PREFERRED STATE
ACKNOWLEDGEMENTSFRANK BARRETT & DAVID COOPERRIDER (AI)PETER SENGE (SYSTEMS)STANFORD ENCYLOPEDIA OF PHILOSOPHYWIKIPEDIAMICHELLE HOLLIDAY (COMPLEXITY)BELTOWSKA & RAE (SYSTEMS IMAGES)AIDAN WARD & RICHARD VERYARD (SYSTEMS)RICHARD SEEL (COMPLEXITY)
WECREATE.CC (THIS WILL BE UP IN FEW DAYS)NICKJANKEL.COM
