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SENIOR PROJECT MANAGERJOB DESCRIPTION

2WHY RAPIERGROUPOUR CORE VALUES

PROFESSIONAL We are respectful and professional with each other. We treat each other with the same courtesy that we offer our clients.

Working at Rapiergroup, everyone in the team is trusted and empowered to be brilliant – because when people are free to give their best and treated as individuals, we all benefit. That’s where our 7 CORE VALUES come in, together they make Rapiergroup a great place to work and develop your future career.

DRIVEN We are driven by results, success and recognition within our industry, so that future clients and employees are seeking us.

COMMERCIAL FOCUS We are bold enough to say no sometimes, ensuring we make the right decisions for us and our clients.

CREATIVE We have the confidence to ask difficult questions. We know what we are talking about and are skilled enough to challenge our clients if we believe that what they think they want/need is not right.

COLLABORATIVE It is really important that we are able to trust and understand each other. We are willing to help each other out, irrespective of individual roles and responsibilities.

CHALLENGING We should all strive to perfect the art of listening. When we challenge and propose new ideas, it should always be on the basis of a solid understanding.

FUN Trench humour is a key factor in our culture. It helps us to think clearly and remain positive and open-minded. It allows us to think laterally when faced with problems. It keeps us cheerful when under pressure to deliver. It reminds us of why we do what we do. It is seen by others and that is why people like working with us.

3WHY RAPIERGROUPINVESTORS IN PEOPLE

We couldn’t have been more proud that we hold Investors in People Gold. The Investors in People standard defines what it takes to lead, support and manage people for sustained success. Based on 25 years of leading practice, collaboration with over 1,000 organisations and management thinkers, the Standard reflects the very latest workplace trends, to help every organisation be the best they can be.

We’ve taken time to learn from our team what they think makes Rapiergroup a great place to work. Personal development and growth are key reasons people join and stay with us. Rapiergroup puts employee welfare at the heart of its strategy, and has put in place a variety of schemes to ensure that employees can achieve a work-life balance for example Flexi-time is offered to everyone as standard, and regular working from home is actively encouraged for those whose roles allow them to do so.

Our in house Rewards and Recognition team run by employees, for employees, provides the softer touches that can make working in an intense industry easier. This team are empowered to find out what is important to our people, along with implementing various incentives and have the responsibility for deciding how the Reward and Recognition fund is spent. Examples of spend in the last year have been a Nespresso coffee machine, monthly neck and shoulder massages, monthly company lunches, fruit and treats in the office and Perkbox subscriptions.

4WHAT YOU'LL BE DOINGSENIOR PROJECT MANAGER

PROJECT MANAGEMENT:• In conjunction with the Account Director, programme

management and planning (budgets, execution plans and resources). Maintaining an oversight of all aspects of project delivery on individual accounts in line with best practice.

• Reporting into Account Director/Team Leader to manage a selection of cross channel projects.

• Overseeing client communications, management and content for all client projects on each Account.

• When appropriate, supplementing AD in Senior Stakeholder relationship liaison (attending planning and briefing meetings, presentations, wash-up meetings etc.).

• Proving support and guidance to Project Managers and Project Executives in any aspect of their work.

• Managing client projects to agreed specifications including the co-ordination of internal and external resources in order to present a single point of contact to the client.

• Ensuring client projects are delivered on time and within budget.

• Maintaining regular client contact and ensuring the client is kept fully abreast of project progress at all times. Including preparation for/attendance at client meetings and teleconferences.

• Maintaining best practice in project management at all times by adhering to the principles of ‘initiate, plan, execute, control and close’.

• Maintaining a project paper trail by ensuring all relevant project documentation is maintained and completed in line with Group process protocols: scope and briefing documents, financial reporting, planning and milestone documents, supplier briefing and performance measurement, debrief and closure documentation.

• Ensuring all supplier contracts are in the best client and Group interest and proactively challenging and negotiating with contractors to produce savings.

• Liaising with clients, internal resources and suppliers, professionally, efficiently and on time, building solid and respectful relationships.

• Keeping a proactive and solutions-driven eye on all deliverables, seeking the most cost-effective solutions and suitable contractors.

• Acquiring and growing technical knowledge in order to enhance the ability to liaise with contractors.

• Constantly reviewing and challenging the supplier base in order to ensure that our partners are matched in terms of capability, value, creativity and quality.

• Conducting regular internal project meetings to ensure all stakeholders are fully aware of roles, responsibilities and deadlines within each project.

• Proactively maintaining control over projects to ensure that scope and finance creep are anticipated and managed in order to maintain profit margins.

5WHAT YOU'LL BE DOINGSENIOR PROJECT MANAGER

PROJECT MANAGEMENT ...cont:• Overseeing project support and on-site staff ensuring

they are fully briefed, their work is checked and work is completed on time and to the standards expected by Group.

• Continuingly updating the Team Leader and the Account Director through progress reports on the status of each project.

• Escalating any emerging client issues to the Account Director and escalating any project issues to the Team Leader.

• Ensuring resourcing within projects is appropriate at all times and all resourcing requests are raised/discussed with the Team Leader.

• Delivering and managing client projects onsite and undertaking any other travel where necessary.

PROPOSAL AND PITCH:• Actively participating in proposal planning,

researching and writing as required, demonstrating a questioning approach to ensure that the Group is delivering a point of difference at every opportunity.

• Supporting work on proposals and credentials that answer the client’s brief, objectives and expectations, resulting in successful conversions to projects that meet Rapiergroup’s needs in relation to revenue and profit margins with support from the Account Director and Team Leader.

• Presenting as part of the team at pitches, where required.

FINANCIAL:• Budget preparation, ongoing management,

reconciliation and closure.

• Maximising profitability of each project by:- leveraging supplier opportunities- selling and managing additional Group services- monitoring time charges and negotiating

additional fees as appropriate

• Utilising and updating budgets and time sheets in conformance with company procedures.

• Accepting full financial responsibility and accountability for allocated programs/projects.

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SELF-DEVELOPMENT: • Attending supplier presentations to enhance product

knowledge whether in UK or overseas and actively encouraging team members to do so also.

• Attending training courses, as appropriate, to either learn new or enhance existing skills.

• Making recommendations to the Operations Team on improving working practices for future development of the Group.

This list of responsibilities is not exhaustive and will be reviewed as and when required.

WHAT YOU'LL BE DOINGSENIOR PROJECT MANAGER

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KEY ASPECTS OF THE ROLE:CommunicationActively listening and using different methods of communication to inform, generate ideas, influence opinion and resolve differences within the scope of the role.

Planning & OrganisationEnsuring objectives are clarified, defined and that realistic action plans are developed and implemented in line with detailed critical path and regular team review.

People ManagementMotivating colleagues and teams through counseling and coaching with empathy and approachability, regularly participating or inputting into appraisal or review.

Team workingSetting direction, clarifying roles & delegating, encouraging participation and contribution through shared leadership, consensus decision-making, planning and co-ordination, follow up and ongoing evaluation.

Customer & Quality FocusedWorking to continuously improve products, services and work processes to exceed customer expectations, whilst building relationships with colleagues, clients and suppliers.

ProfitabilityForecasting and contributing to and enhancing Company profitability by thinking about actions in line with budgets and financial targets.

AccountabilityDelivering results within our environment and being judged by those results.

WHAT YOU'LL NEED TO BE GOOD ATSENIOR PROJECT MANAGER

Personal GrowthTaking full responsibility to develop own operational experience and be competent in area of expertise. Be flexible, committed and always show integrity.

LeadershipCommunicating and promoting the business vision and decisions through leading by example.

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WE’RE ALSO LOOKING FOR THE FOLLOWING SKILLS• Computer Literacy – word, excel, powerpoint,

outlook

• Commercial awareness

• Open mindedness and fairness

• Project management skills

• Budget management skills

• Negotiation skills

• Presentation skills

• Attention to detail

• Excellent communication skills

WHAT YOU'LL NEED TO BE GOOD ATSENIOR PROJECT MANAGER

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WE’LL MEASURE HOW YOU’RE DOING USING THE FOLLOWING METHODS• Annual client and employee surveys

• Contact and status reports

• Performance Appraisals

• Quality control spot checks

• KPI success

PERFORMANCE AND CAPABILITIESSENIOR PROJECT MANAGER

Rapiergroup Head Office Rapier House Crane Mead Business Park Ware, Hertfordshire SG12 9PW

rapiergroup.com