Selling Your Ideas in the Absence of Authority

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Selling Your Ideas in the Absence of Authority Elaine Seat, PhD, PE elaine.seat@circlespring. com

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Selling Your Ideas in the Absence of Authority. Elaine Seat, PhD, PE [email protected]. Objectives. At the end of this session you will: Understand how people gain power What you can do to influence others Get a plan of strategies for starting to get power and influence. - PowerPoint PPT Presentation

Transcript of Selling Your Ideas in the Absence of Authority

Page 1: Selling Your Ideas in the Absence of Authority

Selling Your Ideas in the Absence of Authority

Elaine Seat, PhD, [email protected]

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Objectives

At the end of this session you will:

– Understand how people gain power

– What you can do to influence others

– Get a plan of strategies for starting to get power and influence

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Session Outline• Understanding where power comes from• Understanding what power and influence are

and are not• Understanding which influence tactics work• Characteristics/traits/behaviors that work and

don’t work• Getting a plan to improve your own personal

influence

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What Is Power?Power is the potential to

influence behavior

Power is all about relationships and the dependence between

people

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Why Power Matters

People who have POWER and use it effectively;

- attain desired jobs more quickly- make more money- are promoted more quickly

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Power and Influence Myths

• Power & Influence are inherently slimy• Rationality is the best form of influence• Power stems solely from one’s position• Involving others & sharing power weakens

your own position• First impressions & good manners are old

fashioned

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Types of Power

• Expert• Connection• Legitimate• Reward• Coercive• Information• Referent

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Influence Tactics

• Ingratiation• Consultation• Exchange• Inspiration• Personal Appeal

• Pressure• Logic (Rational

Persuasion)• Legitimizing• Coalition

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Understanding Your Power

Position Personal

Types of Power

Legitimate Reward Coercive Connection Information Expert Referent

InfluenceTactics

Legitimi-zation

Exchange Pressure Coalitions RationalPersuasion

RationalPersuasion

InspirationalAppeal

Consultation

PersonalAppeal

RationalPersuasion

Ingratiation

PowerSource

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Consequences of Influence TacticsTactic (in order of use) Resistance

Outcome %Compliance Outcome %

Commitment Outcome %

Rational Persuasion 47 30 23

Pressure 56 41 3

Personal Appeal 25 33 42

Exchange 24 41 35

Ingratiation 41 28 31

Coalition 53 44 3

Legitimizing 44 56 0

Consultation 18 27 55

Inspirational Appeal 0 10 90

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Six Characteristics that Derail

• Insensitive to others, abrasive, intimidating• Cold, aloof, arrogant• Betraying Other’s trust• Overly ambitious, playing politics & always

trying to move up• Unable to delegate or team build• Over-dependent on others (e.g. a mentor)

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Five Qualities for Promotion

• Attractiveness• Conscientiousness• Extraordinary Personal Effort• Personal legitimacy• Agreeable-ness

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Do Looks Really Matter?

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Five Skills for Gaining Power

• Introducing Others• First Impressions• Being an Expert• Social Networking• Build your interpersonal skills

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The Spiderweb

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The Spiderweb

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The Spiderweb

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The Spiderweb

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The Spiderweb

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Social Networking

• Have a positive outlook on asking for help and soliciting support

• Go beyond work and be active in other groups

• Manage the contacts you make• Be a Friend – support others

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The Bottom LineHaving Influence is about:

- valuing both emotion and the task- getting to know lots of people- getting your part done well & on time- seeing the world as a place of abundance instead of scarcity- making your engineering know-how be one of a many tools in your toolbox

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Getting your own Plan

1. List 3 personal characteristics you have that are a plus with your P&I

2. List 3 personal characteristics you have that hinder your P&I

3. Of the 3 that hinder, which one are you most willing to change?

4. What specifically are you going to do differently? When will you start?

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Summary of Key Points

• P&I are what enable to you make a difference

• Relationships and learning the skills to build relationships are important

• You can learn skills that will help you achieve P&I

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Selling Your Ideas in the Absence of Authority