Selling the Digital CommunitiesLand Management SolutionA Selling Guide

A Growing Market Means New OpportunityCommunities around the world are beginning todeploy wireless infrastructures, solutions and servicesto provide their employees, businesses, and citizenswith access to information and services from any-where. As mobile infrastructures are deployed, stateand local government agencies and departmentsare finding exciting new ways to improve processefficiency, respond to citizen needs, enhance publicsafety and security, and reduce costs.

For application, computing, and infrastructure vendors,system integrators, and reseller partners, the DigitalCommunities initiative offers tremendous new sellingopportunities. Backed by the world’s leading solutionsproviders, resellers and other solution partners canconfidently propose and deliver world-class mobilitysolutions for the public sector.

Why are Leading Technology ProvidersWorking Together?

Many are working together informally in community-focused engagements around the world as they pro-vide complementary solutions to the same customers.Public-sector customers are demanding proven, end-to-end solutions and looking for trusted solutionpartners to deliver and support them. By teaming todeliver end-to-end solutions, vendors and solutionresellers benefit from mutual customer relationships,increase their sales teams’ capabilities, and gain moresatisfied customers. Every successful engagement canpotentially translate into many new referrals andopportunities as these solutions create a foundationfor new applications and partnerships with municipalservices organizations, citizen services departments,local businesses, education, and cultural institutions.

What are Digital Communities?

Digital communities are towns, cities, and regional

areas that are working with technology leaders

to plan and deploy digital services that improve

citizens’ lives and transform the way government

conducts business. Digital community services are

delivered from powerful technology solutions that

include wireless broadband connectivity, core com-

puting technologies, and interoperable applications.

New capabilities can be extended anywhere they

are needed, through affordable mobile computing

and communications platforms. By connecting

government with businesses and citizens using

digital technology, communities gain efficient service

delivery, improved safety and security, greater

economic opportunity, and simplified access to

information for everyone.

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State and Local Government:Market OpportunityFor these reasons, communities are seeking newsolutions for improving employee efficiency andproductivity, reducing their cost structures, enablingcitizen access to information and processes, andaccelerating permit and license revenue. The marketfor Land Management solutions is growing rapidly,especially as overall IT spending by public-sectoragencies is growing:

• U.S. cities, towns and counties will spend nearly$700 million over the next three years to buildmunicipal-owned wireless broadband networks.Moreover, the U.S. market will enjoy a compoundannual growth rate of 134 percent between 2004and 2007 and will exceed $400 million by 2007,according to the 2005 Municipal Wireless Stateof the Market Report by Muniwireless.

• According to the U.S. Bureau of Labor Statistics2004 data, state and local government comprises91 percent of all government employment

• Since 1994, the number of local governmentemployees has increased 18.1 percent—to 14 million employees*

• According to the National Association of StateBudget Officers, state and local governmentIT spending has increased steadily since 2000

• Projected state and local government spendingfor 2005 is $83.3 billion (see Figure 1)

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Figure 1. IT spending for state and local agencies is rising.

State and Local IT Spending in US

$83.3 billionprojected forstate and localIT spending in 2005.

$80B

$70B

$60B

$50B

$40B

$30B

$20B

$10B

2000 2001 2002 2003 2004 2005

0

Sources: Center for Digital Government and National Association of State Budget Officers (NASBO)

$55.8State and Local $68 $78.1 $81.12 $81.12 $83.3

Federal $34.5 $38.5 $42 $52 $59.3 $60

* US Bureau of Labor Statistics 2004 Data

Building the Foundation of aDigital CommunityDigital Communities solutions are built on a three-tier architecture—a communication infrastructure,a computing infrastructure, and an application layer.These solutions can be deployed on a range of clientdevices, simplifying their adoption by public-sectorcustomers. A Digital Communities infrastructureprovides a consistent service delivery environmentthat enables customers to easily expand their servicesportfolio, scale to meet growing needs, and add newcapabilities over time without having to re-design theinfrastructure. (See Figure 2.)

Communication Infrastructure

This foundation layer is comprised of wireline andwireless broadband connectivity technologies. Itenables standards-based interoperability to supportmultiple kinds of networks and their associatedcommunication protocols.

Computing Infrastructure

Built on a service-oriented architecture (SOA), thislayer includes standards based technologies requiredfor ensuring data and access security; enablinggeospatial information and location-based services;and supporting intelligent documents, web servicesmanagement, and document routing. The combinedcommunication and computing infrastructures formthe Digital Communities Fabric.

Application Layer

Digital Communities bring together governmentagencies, businesses, and citizens through the fabric,which integrates applications, services and drivesinformation access.

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Figure 2. Digital Communities solutions are built on a three-tier architecture to take advantage of powerful network andcomputing technologies for delivering applications and services to a wide range of client devices.

Digital Communities Three-Tier Architecture

Application Layer

Computing Infrastructure

Communication Infrastructure

AssetManagement

SecurityData/Users

SpatialGIS/LBS

SOA, SOE,SOI

eForms RFID, Sensors,Smart Objects

Wireline PrivateNetworks

3G WAN WiFi WiMAX

LandManagement

VideoSurveillance

PublicSafety

DistanceLearning Healthcare

TrafficManagement,

eTicketing, etc.

Digital Communities Land ManagementSolution PartnersThe Digital Communities initiative includes manyof the world’s leading solutions providers who haveteamed to offer end-to-end mobile solutions forthe public sector. The Digital Communities LandManagement solution is sponsored by:

• Accela,® Inc.—A leading provider of governmententerprise software solutions for asset management,emergency response, licensing, permitting, planning,public health, and other processes for governmentagencies. Accela software solutions manage thou-sands of critical public-sector applications and areoptimized for Intel® mobile platforms.

• Panasonic—The leading provider of ruggedizednotebook PCs based on Intel® Centrino™ mobiletechnology, Panasonic is entirely dedicated to theneeds of professionals in the federal government,state and local government, public safety, andFortune 1000 organizations.

• Intermec® Technologies—The trusted name inwireless mobile solutions and RFID technologiesin the public sector, where data collection at thepoint of impact is crucial and timing is everything.Intermec continues to be the proven leader inwireless solutions for such public sector segmentsas criminal justice, public services, public safety,education, and health services.

• Intel—The world’s largest chip maker, Intel isa leading manufacturer of computer, networking,communication, and mobility products.

• Cisco Systems,® Inc.— Cisco® is the worldwideleader in networking for the Internet and a providerof Wireless Mesh Network solutions. Cisco solutionsare used by customers in local government andother public-sector agencies worldwide.

The Digital Communities SolutionStarter Kit ProgramThe Digital Communities Solution Starter KitProgram includes everything you need to beginselling the Land Management solution to localgovernment agencies successfully. It includes:

• An enterprise land management solution thatincludes mobile inspections, licensing, andpermitting management capabilities

• Software, hardware, and infrastructure choicescompiled from selected GSA-approved solutions

• A single point of contact for pre-sales engagement,ordering, and post-sales support

• Collateral marketing materials, such as businesscase tools, solution blueprints, and white papers

• A comprehensive demand generation programto create qualified new leads for selling to localgovernment agencies, through webinars, partnerand customer events, and other means

• A Digital Communities portal—www.govtech.net/digitalcommunities—created in association withGovernment Technology Magazine, this siteis a source of vital information about DigitalCommunities around the world and includessolutions, best practices, case studies, bi-weeklynewsletter, and information about solutions thatare transforming local governments. Here you cansubmit your customer successes, share your bestpractices, as well as define future customer needsand solutions.

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Land Management: A Primer“Land management” covers a range of services andresponsibilities managed by state and local govern-ment departments and agencies. Municipal assets,such as land, natural resources, buildings, and publicfacilities are tracked and monitored to managegrowth and enhance the livability of communities.Municipalities generate a significant portion of theirrevenues from issuing licenses and permits to managethese assets. Departments that have a need for landmanagement solutions include, but are not limited to:

• Building• Code Enforcement• Community Development• Environmental Health• Emergency Response• Fire and Rescue• Licensing• Parks and Recreation• Planning• Public Works

Historically, these departments have maintained astaff of field personnel who spend most of their timein the field, where they must gather data using paperforms, monitor operations, or conduct inspections.Typically each inspector must travel to the mainoffice to receive the day’s schedule of calls, appoint-ments, and inspections. It’s not unusual for them tospend one to two hours in the office each morningbefore traveling to the first site. Throughout the day,they call in or are paged with schedule changes, newinformation, or other data. At the end of the day,they travel back to the office to submit data for entryor enter data themselves into main department appli-cations; file reports; pick up results; and handle anyother required paperwork.

High Travel Time

Field workers often spend two or more hours eachday simply traveling back and forth to the office topick up schedules, enter data, or manage paperwork.That time could be more effectively used in the field.

Paperwork Backlogs

Paperwork quickly piles up, creating a backlog oflicense and permit applications. The backlog delaysissuing licenses and approvals, which in turn, can costpermit applicants time and money as they must stopconstruction or other progress until they receive thenecessary approvals. In addition, paperwork backlogsalso delay valuable revenue that is generated by thesale of permits and licenses.

Increasing Costs

As personnel costs, fuel costs, and other costs con-tinue to increase, state and local government depart-ments must often make do with fixed budgets oreven budget cuts. Agencies’ budgets are often deter-mined at least a year in advance, and once set, cannotbe changed.

Low Citizen Satisfaction

Delays in granting permits or approvals and a lack ofaccess to status information are frustrating to individ-ual citizens and businesses alike. Each time a personhas to travel to a municipal office simply to requestan appointment, access information, or complete anapplication represents an inconvenience and valuabletime taken away from work or other activities.

Revenue Loss

With high inefficiency and large paperwork backlogs,agencies often require long lead times for fulfillingpermit and license requests, which delays the collec-tion of licensing and permitting revenue.

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Land Management Solution: Proven,Mobile Field Solution for Inspections,Permitting, and LicensingThe Digital Communities Land Management solu-tion automates hundreds of steps that are requiredfor issuing licenses and permits. By extending accessto information, department applications, and statusreports to the field over a wireless broadband net-work, the Digital Communities Land Managementsolution enables mobile employees to easily inputdata, verify activities, check application status, andobtain comprehensive information anywhere theyare working. It also enables agencies to provide easy,online access to application forms, status reports, andother important information that citizens and localbusinesses need. (See Figure 3.)

The Digital Communities Land Managementsolution is available as a 20-user or 50-user packageand it includes:

• Accela Automation® (Land Management module)software

• Accela Wireless™ software• Panasonic ruggedized laptop and/or tablet

computers, and/or• Intermec ruggedized wireless hand-held personal

digital assistants (PDAs)• Intermec ruggedized printers (optional)• Cisco Outdoor Wireless Solution with 1/2-sq. mile

or 1-sq. mile coverage

See Table 1 on the following page.

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Figure 3. The Digital Communities Land Management solution extends the reach of employees in the field to departmentinformation, applications, and processes. Using integrated mobile computing and communication platforms, employeescan conduct business on-site—even issue permits and licenses.

Field Inspector Devices Accela Hosting Center

CiscoOutdoor Wireless

Accela WirelessServer

GovXML

LAN LAN

Accela AutomationApplication Server

Accela AutomationDatabase Server

Accela WirelessServer

Repository

Accela AutomationRepository

PanasonicToughbookTablet PC*

PanasonicToughbookNotebook*

IntermecPortable Printer

IntermecWireless

Handheld*

Panasonic® Toughbook® devices are based on Intel® Centrino™ mobile technology; Intermec wireless handheld devices are based on Intel® XScale™ technology.

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Table 1. Two packages for meeting a wide range of customer deployment needs. Computers, PDAs, and printers can bemixed and matched.

Land Management: Customer Benefits

Centralized Land Use ManagementImproves Accuracy and Efficiency

The Digital Communities Land Management solutionincludes Accela software, which enables agencies totrack and manage all land use and community devel-opment activities. With a single database for all landmanagement and asset information, all employeeshave one point of access for all of their managementactivities. A single point of access increases produc-tivity because employees can avoid having to wastetime searching through multiple applications and

information sources. It also improves data accuracybecause all users are working from a unified view ofcommunity assets.

Mobile Inspection ManagementAccelerates Approvals

Users of the Land Management solution can workfrom a choice of Intel-based mobile platforms,including laptop computers, tablet PCs, and ruggedpocket PC devices. Now inspection management isavailable on-site—reducing driving time, facilitatingreal-time schedule changes, improving schedulingefficiency, and enabling spontaneous inspections.

Land Management Solution for 20 Users

Land Management Solution for 50 Users

Accela Land Management andAccela Wireless Software

• Accela Wireless and basic implementation• Accela Automation Land Management module

annual license and basic implementation

• Accela Wireless and basic implementation• Accela Automation Land Management module

annual license and basic implementation

Panasonic® Toughbook®

Computers• Panasonic® Toughbook® 18 wireless notebook• Panasonic® Toughbook® 29 wireless notebook

• Panasonic® Toughbook® 18 wireless notebook• Panasonic® Toughbook® 29 wireless notebook

Intermec Wireless HandheldComputers and PortablePrinters

• 761 Mobile Computer• CN30 Mobile Computer• PK80 Fixed Printer• PW40 Workboard Printer

• 761 Mobile Computer• CN30 Mobile Computer• PK80 Fixed Printer• PW40 Workboard Printer

Cisco Wireless MeshNetwork

• 3–10 hotspot locations (1/2-sq. mile)• Cisco 4400 Series WLAN Controller with GBIC• Ten Cisco 1500 Series Lightweight

Mesh Access points• Two PoE injectors for root node• Two 150-ft. Ethernet cables

• One hotzone location (1-sq. mile)• Cisco 4400 Series WLAN Controller with GBIC• Twenty Cisco 1500 Series Lightweight

Mesh Access points• Four PoE injectors for root node• Four 150-ft. Ethernet cables

Intel Mobile Technology • Panasonic® Toughbook® devices are based onIntel® Centrino™ mobile technology

• Intermec wireless handhelds are based onIntel® XScale™ mobile technology

• Panasonic® Toughbook® devices are based onIntel® Centrino™ mobile technology

• Intermec wireless handhelds are based onIntel® XScale™ mobile technology

Mobile access to management applications saves timeand reduces the risk of data error by eliminatingduplicate data entry from paper forms and enablingagencies to standardize inspection forms and reports.

Improved Response

Portable mobile printers allow inspectors and super-intendents to print approvals, licenses, permits, andreports on-site—eliminating processing delays.Agency customers, including citizens, buildingcontractors, and personnel from other agenciesquickly obtain the approvals or directions theyneed. By accelerating response, agencies can alsoaccelerate revenue collection, improving forecastingand budgeting cycles.

Easy-to-Use Solution Enables Anytime Access

As a mobile Web-based solution, the DigitalCommunities Land Management solution providesusers with 24-hour access from home, the office, orthe road over a Cisco wireless broadband network.Users require minimal training to quickly becomeproductive with the solution.

Easy Access Improves Citizen Convenience

The Digital Communities Land Management solu-tion enables agencies to provide citizens with a singlepoint of access for permit applications, inspectionrequests, status updates, and fee payments. Onlineaccess dramatically improves convenience for citizens,while automating routine administrative tasks.

Land Management: IdentifyingOpportunitiesEach municipality or state government is different,and the titles of appropriate contacts may vary.

Budgeting Cycles

State and local government agencies typically developbudgets for IT expenditures a year in advance. Expecta sales cycle that can range from 6–18 months.

RFP Processes

Local agencies may purchase solutions from theGSA contract or conduct an RFP process. Situationswill vary. For help with specific product configura-tions for bidding, contact the appropriate DigitalCommunities partner.

Uncovering Needs

You can initiate conversations and begin to uncoverneeds with the following questions:

• How is your agency currently processing inspectionactivities? Is it a paper-based process? How is dataentered into main applications?

• How many steps are required to process a licenseor permit request?

• How much time does the process take? How longdoes it take to complete inspections?

• How many inspections can you process per day?How many would you have to process per day toeliminate a backlog or improve customer satisfaction?

• How do you currently integrate permit and landinformation with inspection data?

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Objection Handling

Customers may have resistance to considering newprocesses. Here are some helpful responses to initialobjections.

It costs too much.

The ROI delivered by a Land Management solutionwill cover the cost of the new system within threeyears. For example, for 20 users, productivity gainsfrom using the Accela Wireless system can save anagency up to 30 hours per day. Over the course ofa year, this time savings is the same as having anadditional 3.4 inspectors on your staff.

There is little/no wireless connectivity in our jurisdiction.

With a Digital Communities Land Managementsolution, you can deploy a small, cost-effective wire-less mesh network to connect your field workers tomain applications and information. As usage grows,the solution can be easily expanded by simply addingmore access points. A wireless mesh network canform the foundation for other applications and alsoconnect with the department’s main network to pro-vide citizens with easy access to permit and licensedata at the same time. Even without field connectivity,Accela Wireless software has a store-and-forwardmode. Inspectors can download inspection schedulesin the morning and upload their results at the end ofthe day when they return to the office. If connectivityis limited, the application stores data locally in theportable device and syncs the information onceconnectivity is restored.

Inspectors like paper-based processes and are resistantto new technology.

It’s understandable that people find change difficult.That’s why the application can be configured to fitright in with your existing inspection procedures.It can tailor fields, comments, and forms to matchexisting ones so inspectors will not be learning anentirely new procedure. Inspectors can be engagedduring the implementation phase to provide theirexpertise and input on system configuration. Thisapproach encourages them to become power usersand provides them with adequate time to understandthe value of the new system.

We don’t want an untested solution.

We understand your desire to avoid unnecessary risk.Today there are over 50 agencies, and more than2000 users, actively using Accela Wireless. We canprovide you with many case study examples andeven refer you to a similar agency to learn how theyimplemented the solution. The progress happeningtoday within Digital Communities is truly excitingand delivering great benefit and recognition to thoseagencies that have implemented them.

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Land Management Solution Partners:Offering End-to-End Mobile Solutionsfor the Public Sector

Accela

Accela Automation (Land Management Module)

Accela Land Management automates the hundredsof steps involved with completing a permit or license,such as application check-in, plan reviews, fee calcu-lation and collection, inspections, sign-offs, task lists,and more. Once a permit is in the inspection phase,Accela Land Management allows the agency to assign,schedule, and route inspections to the appropriateperson. Flexible configuration allows the agency todefine and manage tasks and task sequences to fit itsexisting workflow. Accela software solutions managethousands of critical public-sector applications andare optimized for Intel mobile platforms.

Accela Wireless

Accela Wireless is a .NET mobile governmentapplication that extends inspection managementcapabilities to the field for all types of governmentinspections, including disaster preparedness andresponse, code enforcement, work orders, servicerequests, and more. Inspectors using the applicationare able to shift daily tasks from the office to thefield using portable devices that allow them toremotely access permit-related data. Accela Wirelessis compatible with PDAs, laptop computers, andTablet PCs running on the Microsoft Pocket PC,Windows 2000, or Windows XP operating systems.

Panasonic

Panasonic® Toughbook® computers are real-timecomputing solutions designed to withstand the rigorsof mobility and field use. Rugged and lightweight,Toughbooks can withstand the demanding conditionsthat local government employees, such as buildinginspectors, property assessors, public works employees,and environmental inspectors face every day. Rugged.Reliable. Wireless. Agencies may choose a Toughbook18 or Toughbook 29 wireless-ready notebookcomputers or a combination of both.

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Panasonic Toughbook 18

Only 4.4 pounds in weight, the Panasonic®

Toughbook® 18 can quickly convert from a notebookcomputer to a tablet PC. Designed to resist theimpact of a three-foot drop, it is shock-mounted andfeatures a moisture- and dust-resistant keyboard andtouchpad. Equipped with a 500nit screen brightness,rugged Panasonic® Toughbook® LCDs are up to250 percent brighter then commercial-grade laptopsfor optimum readability in the field—even in directsunlight. Built-in wireless connectivity enablessimultaneous access to wireless WAN, wirelessLAN, Bluetooth™ wireless technology, based onIntel® Centrino™ mobile technology.

Panasonic Toughbook 29

Like the Toughbook 18, the Panasonic® Toughbook®

29 provides a rugged, impact-resistant notebookcomputing platform. With brilliant 500nit screenbrightness, the Toughbook® 29 is wireless-ready,with built-in Intel® Centrino™ mobile technology.

Intermec Technologies Corp.

Intermec 761 Mobile Computer

Bringing updated technologies to the front-lineworker, the Intermec 761 mobile computer, basedon Intel® XScale™ technology, is designed for use inharsh environments. The 761 device can withstandmultiple five-foot drops to concrete and is sealedagainst rain and dust. The ergonomic case designis sculpted and balanced, maximizing user comfortduring long-term use. Radio and scanner options areintegrated—tested to the same ruggedness standards.

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CN30 Mobile Computer

The CN30, based on Intel® XScale™ technology,establishes a new standard for flexible mobile com-puting while reducing costs. The computer allowsagencies to change configurations according to theirpreferences or application requirements. The durableCN30 features a 480 x 640 (full VGA) display, mak-ing web-based and full-screen applications far moreportable. One-touch backlight access and user-selected light control make the CN30 adaptable toany lighting environment. The CN30’s Intel proces-sor and Microsoft® Windows Mobile™ 5.0 for PocketPC operating system power an unmatched range ofapplications from legacy terminal emulation andweb browsers, to full client-server and .NET devel-oped applications.

PK80 Fixed Printer

The PK80 80-column rugged dot matrix printerdelivers field-proven printing and Bluetooth wirelesstechnology compatibility in a fast, sleek, ruggedprinter. The PK80 was designed with the 700 SeriesMobile Computer in mind, offering agencies thechance to move their entire workforce to a wirelesssolution for their application needs.

PW40 Workboard Printer

The Intermec PW40 thermal workboard printeris designed to hold the Intermec 761 Series MobileComputer. Durable and weather resistant, the PW40can take the punishment of daily work environmentsand is easily incorporated into the field.

Intel

Intel Centrino Mobile Technology

Intel® Centrino™ mobile technology represents Intel’sbest technology for laptops and has made mobilecomputing a significant business consideration. Morethan just a processor, Centrino mobile technologyfeatures fully integrated wireless LAN+ capabilitiesand delivers excellent mobile performance whileenabling superior battery life in light, easier-to-carrylaptop PCs. Outstanding mobile performance andsuperior battery life mean that users will not losecrucial data when far from the office or an electricaloutlet. The wide variety of computers based on IntelCentrino mobile technology makes it easy for cus-tomers to wirelessly enable many functions withinthe enterprise—simplifying the transition to wirelessmobility and delivering high productivity and returnon investment.

Intel XScale Technology

Intel® XScale™ processors deliver superior integra-tion, multimedia performance, and power savings forcell phones and handheld devices. Intel® XScale™ tech-nology-based platforms enable high productivity andenable the agency to standardize on client devicesthat deliver high performance, manageability, securityand application compatibility.

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Cisco Systems

Cisco Unified Wireless Networking Solution

The Cisco Unified Wireless Networking solutioncost-effectively provides superior wireless security,management, radio frequency (RF) technology,and mobility to help enable secure, real-time accessto mobile applications, including the DigitalCommunities Land Management solution. Thisframework integrates and extends wired and wirelessnetworks to deliver scalable, manageable and securewireless LANS (WLANs) with the lowest total costof ownership. The solution includes:

• Cisco Aironet® 1500 Series Lightweight MeshAccess Points—enable cost-effective, scalabledeployment of secure outdoor wireless LANs. Withdual-band, simultaneous support for IEEE 802.11aand 802.11b/g standards, the Cisco Aironet 1500Series employs a patent-pending Adaptive WirelessPath Protocol to form a dynamic wireless meshnetwork between remote access points. The CiscoAironet 1500 series delivers secure wireless accesswith the total lowest cost of ownership.

• Cisco 2000 Series Wireless LAN Controller—idealfor small and medium-sized agency deployments,this controller provides control and reliability,enabling IT managers to build secure, enterprisewireless networks.

• Cisco 4400 Series Wireless LAN Controller—idealfor agency wireless LAN deployments, the Cisco4400 Series provides system-wide wireless LANfunctions for better security and management oflarge wireless networks.

Digital Communities Land ManagementSolution Implementation and InstallationServices

Installation, maintenance, support, and trainingservices are available from each vendor. Pleaseconsult with the appropriate vendor representativefor more information about specific services, pricing,and engagements. More details can be found atwww.govtech.net/dcstarterkit.

Digital Communities Vendor SupportAccela, Panasonic, Intermec, Cisco Systems, andIntel are committed to your success in selling theDigital Communities Land Management solution.Soon you will see additional information aboutlocal government selling opportunities for solutionssuch as video surveillance, electronic citations andticketing, asset management, public safety, andothers. By regularly visiting www.govetech.net/digitalcommunities, you will be able to stay informedand current with new developments.

We will make best effort to respond to your questions,requests for information, and technical support bythe next business day.

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Good selling!

We’re here to help. Begin by visiting the partner section of www.govtech.net/

dcstarterkit, you’ll find detailed information about each vendor’s products,

support, training, and technical assistance programs. You’ll also find additional

information about the Digital Communities Land Management solution

starter kit, designed to get you off to a fast start.

The market is growing quickly and the Digital Communities partnership

is strongly positioned to help you succeed. Good luck and good selling.

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Accela and Accela Automation are trademarks of Accela, Inc., registered in the United States and certain other countries. Accela Wirelessis a trademark of Accela, Inc.

Panasonic is a registered trademark of Matsushita Electric Industrial Co., Ltd. Toughbook is a registered trademark of PanasonicCorporation of North America.

©2005 Intel Corporation. Intel, the Intel logo, Intel Inside, the Intel Inside logo, Intel Centrino, the Intel Centrino logo and Intel XScale aretrademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Other names andbrands may be claimed as the property of others.

INFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION WITH INTEL® PRODUCTS. EXCEPT AS PROVIDED IN INTEL’STERMS AND CONDITIONS OF SALE FOR SUCH PRODUCTS, INTEL ASSUMES NO LIABILITY WHATSOEVER, AND INTEL DISCLAIMSANY EXPRESS OR IMPLIED WARRANTY RELATING TO SALE AND/OR USE OF INTEL PRODUCTS, INCLUDING LIABILITY OR WAR-RANTIES RELATING TO FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR INFRINGEMENT OF ANY PATENT, COPY-RIGHT, OR OTHER INTELLECTUAL PROPERTY RIGHT.

Wireless connectivity and some features may require you to purchase additional software, services or external hardware. Availability ofpublic wireless LAN access points is limited, wireless functionality may vary by country and some hotspots may not support Linux-basedIntel Centrino mobile technology systems. System performance measured by MobileMark* 2002. System performance, battery life,wireless performance and functionality will vary depending on your specific operating system, hardware and software configurations.See www.intel.com/products/centrino/ for more information.