Selling skills to engage customers why your sales team are not getting results
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Transcript of Selling skills to engage customers why your sales team are not getting results
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Excel Enterprise
Selling Skills To Engage Customers: Why Your Sales Teams Are Not
Getting ResultsNic Hallett
www.excelenterprise.co.uk
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What’s A Sales Managers Dream?
For their sales team to have selling skills that engage customers!
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What’s the Reality?
Most managers realise that their sales team are sadly lacking in this department.
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All Is Not Lost...
A Customer Wants a Sales Person Who Knows and Understands ;
• Their Issues and Problems• Believes They Can Help Solve Them
• Providing They are Being Sold a Reliable Product
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So Why Do Sales People Fall Down On This ?
The answer is simple;They fail to discover the common agenda
both parties are working towards...leading to trust.
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An Out Dated Approach...
• Often sales people are using an out datedselling process
• Customers need a new and different approach
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Outcome Selling Is A Way To Sell At Speed
Based On Outcomes………all about Results
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Outcome Selling
• Have an Outcome for Each Step of The Sales Process
• Rapport Building Techniques• Advanced Communication• Shared Agenda• Makes Selling Easier
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World Class Training & Development
• Delivering success for over 25 years• Over 120 Clients• Across 24 countries – in 8 languages• Average satisfaction rating of 93% in last 3 months
Training solutions for sales professionals
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Get In Touch
To find out more about our Outcome Selling Programme and our case studies contact us at: www.excelenterprise.co.uk
Excel Communications (HRD) Ltd, 45 West Street, Marlow, Buckinghamshire, SL7 2LS
tel: +44 (0) 1628 488854