SELLER COINS USER GUIDE: LIVESTREAM
Transcript of SELLER COINS USER GUIDE: LIVESTREAM
SELLER COINS USER GUIDE: LIVESTREAMSELLER EDUCATION HUB
1
SELLER EDUCATION HUB
REWARD COINS FOR STREAMERS
Shoppers will see a Coins label on your stream cover
Why use Reward Coins?
More views for sellers and Brands who used
Reward Coins
2-6xShoppers may claim coins
when watching streams
Coins provide shoppers with extra incentives to watch your stream
2
SELLER EDUCATION HUB
REWARD COINS FOR STREAMERS
How can shoppers claim coins?
Shoppers will see a countdown timer to claim
coins
Once timer is up, shoppers may claim coins on your stream
3
STEP-BY-STEP GUIDEBUYING COINS
SELLER EDUCATION HUB
At a glance - Purchase coins in Seller Centre for use in Livestream
5
STEP-BY-STEP GUIDE
Login to Seller Centre
Visit Marketing Centre, click on
Coins
Click on Top Up
Select amount of coins to Top Up and Check Out
Coins will be credited within 24
hours
STEP-BY-STEP GUIDE 5
SELLER EDUCATION HUB 6
Login to Shopee Seller Centre.
STEP-BY-STEP GUIDE
1. Login to Shopee Seller Centre
STEP-BY-STEP GUIDE
SELLER EDUCATION HUB
2. Click on Marketing Centre
7
STEP-BY-STEP GUIDE
Click on Marketing Centre to access all the available Marketing tools.
STEP-BY-STEP GUIDE
SELLER EDUCATION HUB
3. Select Coins under Marketing Tools
8
STEP-BY-STEP GUIDE
Select Coins under Marketing Tools.
STEP-BY-STEP GUIDE
SELLER EDUCATION HUB
Use For Promotions
4. Top up Seller Coins
9
In the Coins homepage, you will find the following features:
1. Overview of your coins balance ● Coins available for use● Coins locked for promotions
2. Click here to Top up coins
3. Click here to set your coins as rewards for shop promotions
4. Click More to view the full list of your Recent Transactions
1 2
3
4
STEP-BY-STEP GUIDE
STEP-BY-STEP GUIDE
SELLER EDUCATION HUB
5. Select top up value and checkout
10
Select your preferred top-up value and proceed to checkout.
Coin values are for illustration purposes only, actual denominations may defer.
STEP-BY-STEP GUIDE
* Example only
SELLER EDUCATION HUB
6. Select payment method and pay
11
STEP-BY-STEP GUIDE
STEP-BY-STEP GUIDE
Select your preferred payment method
● Available payment methods will be displayed
SELLER EDUCATION HUB
7. View order results
12
You will receive the coins within 24 hours once payment is successful.
1. Order summary is displayed
2. Click on View Order Details to view your top-up status
STEP-BY-STEP GUIDE
1
2
3
1
2
STEP-BY-STEP GUIDE
₱20Coins 200
* Example only
SELLER EDUCATION HUB
8. Check your transaction history
13
You can find the following features under the Transaction History page:
1. Overview of your coins transaction history● Date of transaction● Type of transaction● Promotion Channel● Promotion Name● Coins Amount
2. Filter by date to view transaction history from a specific period
3. Filter by type of transaction
4. View top-up history
5. Click Export Data to download your transaction history
STEP-BY-STEP GUIDE
1
23
45
STEP-BY-STEP GUIDE
STEP-BY-STEP GUIDE - APPUSING COINS IN LIVESTREAM
SELLER EDUCATION HUB
At a Glance - Setting Up Reward Coins
1
Set up Reward Coins in-app before going Live
1
2
3
4
Coins in your accountTotal amount of coins available for use
Stream BudgetCoins from account to use within stream
Coins per claimNumber of coins viewers receive when they hit “claim”
Claims per streamClaims available throughout stream → Based on (2) Stream Budget (3) Coins per claim
2
3
4
STEP-BY-STEP GUIDE 15
₱299
SELLER EDUCATION HUB
1. Access Livestream via the “Me” page, create a stream
STEP-BY-STEP GUIDE
1. Access Livestream via the “Me” page
2. Create a stream
3. Add a cover image, title, description (optional), products
1
2
3 1
2
3
16
₱299
SELLER EDUCATION HUB
STEP-BY-STEP GUIDE
2. Configure Coins in streaming room before going Live
1. Access Coins from toolkit
2. Configure Stream Budget,
coins for each claim
3. Save
4. Coins settings displayed
here after saving
5. Start streaming!
1
2
3 5
4
17
₱299 ₱299 ₱299
STEP-BY-STEP GUIDE - PCUSING COINS IN LIVESTREAM
SELLER EDUCATION HUB
STEP-BY-STEP GUIDE
1. Access Live PC Streaming portal
1. Access PC Streaming portal - https://live.shopee.ph/pc/setup2. Follow instructions on screen to stream with PC
1
2
19
SELLER EDUCATION HUB 20STEP-BY-STEP GUIDE
1. Click Reward Coins to configure settings2. Set up stream budget, coins for each claim, Save 3. Ensure toggle is switched on before closing page
2. Configure settings through Reward Coins page, Save
1
3
2
FREQUENTLY ASKED QUESTIONS
SELLER EDUCATION HUB
FAQ
21
FREQUENTLY ASKED QUESTIONS
Q: Can I increase my coin budget during the Livestream?A: No, coin settings may only done before the livestream.
FREQUENTLY ASKED QUESTIONS