Self-organized Teams in 5 minutes
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Self-organizing is one of the most important principles to motivate people and also one of the agile values. This presentation describe how you combine exercises from the field guide "overcoming the five dysfunctions of a team" by Patrick Lencioni, with agile ceremonies and practices.
Transcript of Self-organized Teams in 5 minutes
2
Håkan Kleijn
• Lean/Agile Coach and Trainer• Scrum Master
• Lean Leader• Six Sigma Black Belt
• IT Architect
• Additional Skills– Quality Management– Project Management– Business Analysis– Configuration Management– Test Management
How do we help teams to get going?
”Team maturity manual”
Copyright © 2012 Patrick Lencioni. All Rights Reserved. Published by Pfeiffer, an Imprint of Wiley. www.pfeiffer.com.
WHICH ARE THE 5 DYSFUNCTIONS?
Low comfort level among team members
No conflicts or personal attacks
Unsupported (and/or wrong) commitments
Interpersonal discomfort prevents team from holding one another accountable for their performance
Personal needs (ego, career development, recognition, etc.) ahead of team goal(s)
Copyright © 2012 Patrick Lencioni. All Rights Reserved. Published by Pfeiffer, an Imprint of Wiley. www.pfeiffer.com.
MANAGING THE 5 DYSFUNCTIONS
Building vulnerable trust
Demo / Retrospect
Visual Board
Definition of Done
Daily Standup
Sprint Planning
Sprint GoalAchieving commitment
Embracing accountability
Focusing on results
Buildning vulnerable trust
• Personal story - 3 min per individual– Where did you grow up?– How many siblings do you have and where do you fall in the
sibling order?– An important, unique, or difficult challenge of your childhood
(or life)?
Johnny
Joey C.J.
Richie
Marky Tommy
Dee Dee
Håkan
- Amazing, I had no idea!
- Let´s do this exercise whenever we change team
members
Based upon an exercise described by Patrick Lencioni in the field guide ”Overcoming the five dysfunctions of a team”
Building vulnerable trust
Room
A
D
S
I
• Chose your strongest preference within this team
• Personality type – to understand the individual behavior within a team
- Great, our team have all personality types
Based upon an exercise described by Konsultbolag 1 in ”Workshopledning”
8
Trust must be maintainedCafeteriaTwice a day09.30 – 09.4515.00 – 15.15
Copyright © 2012 Patrick Lencioni. All Rights Reserved. Published by Pfeiffer, an Imprint of Wiley. www.pfeiffer.com.
MANAGING THE 5 DYSFUNCTIONS
Building vulnerable trust
Mastering conflict
Team sharing their weaknesses, skill deficiencies, shortcomings, mistakes, requests for help, etc.
Demo / Retrospect
Visual Board
Definition of Done
Daily Standup
Sprint Planning
Sprint GoalAchieving commitment
Embracing accountability
Focusing on results
Mastering conflict
• Personal conflict profile - 3 min per individual– What do you mean with conflict?– Conflict environment in your home - conflict accepted
or avoided?– Professional experiences that influenced your ability to engage in
unfiltered debate?
Johnny
Joey C.J.
Richie
Marky Tommy
Dee Dee
Håkan
I don´t remember any conflicts
I once broke my brother’s arm
I felt so insecure and avoided to bring up
my idea based on 10 year of experience
Based upon an exercise described by Patrick Lencioni in the field guide ”Overcoming the five dysfunctions of a team”
Mastering conflict
No Conflicts Personal AttacksCONFLICT CONTINUUM
ConstructiveConflict
DestructiveConflict
Sweet Spot
Based upon an exercise described by Patrick Lencioni in the field guide ”Overcoming the five dysfunctions of a team”
• Where are you usually in a conflict?
Mastering conflict
No Conflicts Personal AttacksCONFLICT CONTINUUM
ConstructiveConflict
DestructiveConflict
Sweet Spot
Put your names on the axis.
Where is your break point? Same for all in the team?
JoeyDee Dee
Tommy
Johnny
Marky C.J.
Richie
Based upon an exercise described by Patrick Lencioni in the field guide ”Overcoming the five dysfunctions of a team”
• Where are you usually in a conflict?
Mastering conflict
1. Do not hold back your opinions
2. Admit, there is a conflict
3. Discuss and define the “real issue” within the team
4. Listen to each others arguments
5. Make a decision (everyone can live with)
This is just an example. Teams
should make their own conflict norms
Based upon an exercise described by Patrick Lencioni in the field guide ”Overcoming the five dysfunctions of a team”
• Agree on team conflict norms
Copyright © 2012 Patrick Lencioni. All Rights Reserved. Published by Pfeiffer, an Imprint of Wiley. www.pfeiffer.com.
MANAGING THE 5 DYSFUNCTIONS
Building vulnerable trust
Mastering conflict
Demo / Retrospect
Visual Board
Definition of Done
Daily Standup
Sprint Planning
Sprint GoalAchieving commitment
Embracing accountability
Focusing on results
Agreed team conflict norms
Team sharing their weaknesses, skill deficiencies, shortcomings, mistakes, requests for help, etc.
Learnings – after about 20 teamsSharing childhood challenges – makes people talk which improve their ability to collaborate – in seconds
Discussions about conflict and creation of ”team conflict norms” opens up for debating which improve the outcome of sprint planning, daily standup etc
Team maturity exercises are an essential part of any change management effort, such as, an agile transformation
Now, I am excited to listen to your experience and hopefully getting to learn additional useful exercises
Thank You
2013-12-10
http://softhouseeducation.com/
