Self Help Manual

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mmartu@hotmail.com

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When connecting to the CA site you should type your usernameand password. The system recognizes both capital andlowercase letters.

Then click “Loguearse”

After logging on, go to themain menu. There the authorizedAnimators can access their cases and begin theircoordination.

Above you can see the username andthe option to “Close the session”.

The option “Casos” in the main menu, will lead you to the pagethat contains the sub-menu Casos. This menu will allow youto navigate through the differentcases and see the table with casespending acceptance. (clic “Casos”

Here we can see the sub-menu “Casos” and find the pending cases.

Pending cases are those that werebrought up by Animators fromcountries, whose participation was requested.

In the link “Gestión” you can eitheraccept or refuse a case. If you accept it, the system will updatethe table and send the case to the link Casos “en proceso” (in process)

If the case is refused, a screen willappear to justify the reasons forthe refusal.

In this screen you write the reasonsfor refusing the case.The case then will go to the page “Casos Rechazados” (Refused cases)

Caso no corresponde al país.

To open a case click the option “Inicio de Caso”.

Select the Animators to whomyou wish to direct the case.

Write here the data of the case: (approx. 8 word description),with the data of the child, date of the event, etc.

At the end of enteringthe pertinent data, pleaseclick the option to save(“Guardar”). The systemwill generate a new casethat will be accessible tothe other Animators.

Once the form is saved, the case can be monitored from thelink cases “ Iniciados”.

This table will give you the synthesis and the present state of the cases that you initiated.

Only the Animator that opened the case can modify the data entered. This can be done by clicking on “Descripción” (Description).(Click “Descripción”)

In the field “Gestión” you can click the option “Editar” to make modifications.

Every time a case is edited, an electronic mail is sent to the Animators involved.

You can click the field “Descripción” to access all the data for each case.

This table shows the cases that otherAnimators and you have initiated, thathave already been accepted and are presently in the process of investigation.

This table shows the cases thatyou initiated and that, for somereason have been finished orcancelled. Only the Animatorthat originated the case canfinish or cancel it.

The cases “Rechazados” (refused) are those initiated by other Animators and that for some reason you havehad to refuse.

The option “Animadores” gives us access to the complete data for all the Animators, the Coordinator andthe technical support of the system.(Click the option” Animadores”)

The information on the Animatorswill allow you to maintain a fluidcommunication with the others by mail, phone, fax, etc.

It also gives access to informationon the support personnel to help solve any problem or send suggestionswith respect to the system.

The option Foros (Forums) will allow us to start an interactive forum on-line related to a topic orcase with the participation ofthe other Animators.(Click the option Foros)

Forum’s topic.

Comments entered.Option to add a newtopic to the forum.

Option to add a documentto share with the otherAnimators.

The option “ Información” will provide directaccess to complementary material that will help you to improve the functioningof your role.(Click the option “Información”)

Direct access to all the on-line newspapers of CentralAmerica and the Caribbean.

Links to websites of NGOs and Regional and International Organizations

Information on Eventsrelated to children.

Gallery of pictures ofchildren.

The option “Estadísticas” showsindicators of the activity being carried out within the Coordination system..(Click on Estadísticas)

This option will give you a globalview of the number and state ofthe cases entered in the system, classified by class and country.

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