2011 Hong Kong Awards for Industries:

Innovation and CreativityInnovation and Creativity

17 November 201017 November 2010

Selection Criteria &Selection Criteria &

Marking SchemeMarking Scheme

2011 Hong Kong Awards for Industries:

Innovation and Creativity

� About the Awards

� Selection Criteria

� Assessment & Judging Process

Hong Kong Awards for Industries

� The premier award scheme of Hong Kong

� A business award scheme championed by the HKSAR Government

Hong Kong Awards for Industries

Hong Kong Industry AwardsHong Kong Industry Awards

(Launched in 1989)(Launched in 1989)

Hong Kong Awards for ServicesHong Kong Awards for Services

(Launched in 1997)(Launched in 1997)

Hong Kong Awards for Industries(Launched in 2005)

� Consumer Product Design (FHKI)� Machinery and Machine Tools Design (CMA)� Customer Service (RMA)

� Innovation and Creativity (HKGCC)� Productivity and Quality (HKPC)

� Technological Achievement (HKSTP)

Hong Kong Awards for Industries:

Innovation and Creativity

To promote a culture of innovation and creativity amongst To promote a culture of innovation and creativity amongst

Hong Kong industries. The winning entries should be able to Hong Kong industries. The winning entries should be able to

present the unique features of their creative concepts, present the unique features of their creative concepts,

implement innovative business practices, and demonstrate implement innovative business practices, and demonstrate

their commercial accomplishments, as well as their their commercial accomplishments, as well as their

contribution to industries and the community in general.contribution to industries and the community in general.

Simply:

SMART Companies

20112011

Who are the SMART Companies?

Examples of Past Winners

Retail, Hotel & Catering� 3D-GOLD� Best Western Rosedale on the Park� California Red Limited� Energy Source � G.O.D. Limited� Ocean Empire Food Shop� Small Animal Kingdom LtdCustomer Services� Hong Thai Travel Services Limited� Everbright Groups Ltd� Hong Kong Property Services� Hong Kong School of Motoring Ltd� Metro City Management Limited� Wilson Parking (Holdings) LtdFinancial Sector� Bank of East Asia� Blue Cross (Asia-Pacific) Insurance� Cash Financial Services� Citibank N.A.� CITIC Ka Wah Bank� SMEloan Hong Kong Limited� Standard Chartered Bank� Xpress Finance Limited Design, Professional & Business Services� Binnie Black & Veatch (HK) Ltd� Celki Medical Company � Hong Kong Business Intermediary� Sports Physicians Limited� Toy2R

Manufacturing, Machinery & Technology � BannerSHOP Company Limited� Comford Resource Limited� Demiurge Unit Limited� HKC Technology Limited� Light Engine� Luen Thai International Group Ltd� Mingle Instrument � Octopus Cards Limited� Schmidt & Co � SPECTRA Technologies Holdings CoTelecommunications & IT� ABC Data and Telecom Ltd� I Consulting Group� Hong Kong Broadband Network Ltd� New Digital Noise (N.D.N.) Limited� New World Telephone Ltd� One2Free Personal Com LtdTransport & Logistics� Crown Worldwide (HK) Ltd� Hong Kong Air Cargo Terminals Ltd� Hong Kong International Terminals Ltd� Jardine Logistics Services (HKG) LtdPublic Services & Media� CLP Power Hong Kong Limited� Hong Kong and China Gas Co Ltd� Sheng Kung Hui TC Integrated Services � RoadShow Holdings Ltd

Some winners are quite SpecialRetail, Hotel & Catering� 3D-GOLD� Best Western Rosedale on the Park� California Red Limited� Energy Source� G.O.D. Limited� Ocean Empire Food Shop� Small Animal Kingdom LtdCustomer Services� Hong Thai Travel Services Limited� Everbright Groups Ltd� Hong Kong Property Services� Hong Kong School of Motoring Ltd� Metro City Management Limited� Wilson Parking (Holdings) LtdFinancial Sector� Bank of East Asia� Blue Cross (Asia-Pacific) Insurance� Cash Financial Services� Citibank N.A.� CITIC Ka Wah Bank� SMEloan Hong Kong Limited� Standard Chartered Bank� Xpress Finance Limited Design, Professional & Business Services� Binnie Black & Veatch (HK) Ltd� Celki Medical Company � Hong Kong Business Intermediary� Sports Physicians Limited� Toy2R

Manufacturing, Machinery & Technology � BannerSHOP Company Limited� Comford Resource Limited� Demiurge Unit Limited� HKC Technology Limited� Light Engine� Luen Thai International Group Ltd� Mingle Instrument � Octopus Cards Limited� Schmidt & Co� SPECTRA Technologies Holdings CoTelecommunications & IT� ABC Data and Telecom Ltd� I Consulting Group� Hong Kong Broadband Network Ltd� New Digital Noise (N.D.N.) Limited� New World Telephone Ltd� One2Free Personal Com LtdTransport & Logistics� Crown Worldwide (HK) Ltd� Hong Kong Air Cargo Terminals Ltd� Hong Kong International Terminals Ltd� Jardine Logistics Services (HKG) LtdPublic Services & Media� CLP Power Hong Kong Limited� Hong Kong and China Gas Co Ltd� Sheng Kung Hui TC Integrated Services � RoadShow Holdings Ltd

Some winners are very SpecialRetail, Hotel & Catering� 3D-GOLD� Best Western� California Red� Energy Source � G.O.D. Limited� Ocean Empire Food Shop� Small Animal KingdomCustomer Services� Hong Thai Travel� Everbright Groups Ltd� HK Property Services� Hong Kong School of Motoring Ltd� Metro City Management Limited� Wilson Parking (Holdings) LtdFinancial Sector� Bank of East Asia� Blue Cross (Asia-Pacific) Insurance� Cash Financial Services� Citibank N.A.� CITIC Ka Wah Bank� SMEloan Hong Kong Limited� Standard Chartered Bank� Xpress Finance LimitedDesign, Professional & Business Services� Binnie Black & Veatch� Celki Medical Company � HK Business Intermediary� Sports Physicians � Toy2R

Manufacturing, Machinery & Technology � BannerSHOP Company Limited� Comford Resource� Demiurge Unit� HKC Technology� Light Engine� Luen Thai International � Mingle Instrument� Octopus Cards Limited� Schmidt & Co� SPECTRA TechnologiesTelecommunications & IT� ABC Data and Telecom Ltd� I Consulting Group� HK Broadband Network� New Digital Noise (N.D.N.)� New World Telephone Ltd� One2Free Personal Com LtdTransport & Logistics� Crown Worldwide (HK) Ltd� HK Air Cargo Terminals� HK International Terminals� Jardine LogisticsPublic Services & Media� CLP Power� HK and China Gas� Sheng Kung Hui TC Integrated Services � RoadShow Holdings Ltd

Many of them are SMEsRetail, Hotel & Catering� 3D-GOLD� Best Western Rosedale on the Park� California Red Limited� Energy Source � G.O.D. Limited� Ocean Empire Food Shop� Small Animal Kingdom LtdCustomer Services� Hong Thai Travel Services Limited� Everbright Groups Ltd� Hong Kong Property Services� Hong Kong School of Motoring Ltd� Metro City Management Limited� Wilson Parking (Holdings) LtdFinancial Sector� Bank of East Asia� Blue Cross (Asia-Pacific) Insurance� Cash Financial Services� Citibank N.A.� CITIC Ka Wah Bank� SMEloan Hong Kong Limited� Standard Chartered Bank� Xpress Finance Limited Design, Professional & Business Services� Binnie Black & Veatch (HK) Ltd� Celki Medical Company � Hong Kong Business Intermediary� Sports Physicians Limited � Toy2R

Manufacturing, Machinery & Technology� BannerSHOP Company Limited� Comford Resource Limited� Demiurge Unit Limited� HKC Technology Limited� Luen Thai International Group Ltd� Light Engine� Octopus Cards Limited � SPECTRA Technologies Holdings CoTelecommunications & IT� ABC Data and Telecom Ltd� I Consulting Group� Hong Kong Broadband Network Ltd� New Digital Noise (N.D.N.) Limited� New World Telephone Ltd� One2Free Personal Com LtdTransport & Logistics� Crown Worldwide (HK) Ltd� Hong Kong Air Cargo Terminals Ltd� Hong Kong International Terminals Ltd� Jardine Logistics Services (HKG) LtdPublic Services & Media� CLP Power Hong Kong Limited� Hong Kong and China Gas Co Ltd� Sheng Kung Hui TC Integrated Services � RoadShow Holdings Ltd

So……………….

What are we looking for ?

2011 Hong Kong Awards for Industries:

Innovation and Creativity

� About the Awards

� Selection Criteria

� Assessment & Judging Process

Difference with other awards

Hong Kong Industry AwardsHong Kong Industry Awards

(Launched in 1989)(Launched in 1989)

Hong Kong Awards for ServicesHong Kong Awards for Services

(Launched in 1997)(Launched in 1997)

Hong Kong Awards for Industries(Launched in 2005)

� Consumer Product Design (FHKI)� Machinery and Machine Tools Design (CMA)� Customer Service (RMA)

� Innovation and Creativity (HKGCC)� Productivity and Quality (HKPC)

� Technological Achievement (HKSTP)

We are a company-based award, not a product/service-based awardWe are a business award, not a technology award

Who is the most

Innovative & Creative company

…same question as “which is most delicious?”

Main Elements of the Marking Scheme

� Creativity - design, development & performance

� Commitment to an innovative culture

� Commercial results and prospects

� Contribution to the industry and

to society

What these mean...

� The product/service

� The company culture

� Commercial success & prospects

� Social contribution

Can a company be...

�� Products/services are never excitingProducts/services are never exciting

�� A dull atmosphere within the companyA dull atmosphere within the company

�� Commercial performance is ordinaryCommercial performance is ordinary

�� Nobody cares about itNobody cares about it

The ideal winner

� Always providing new products/services

� An innovative culture within the company

� Demonstrable success and prospects

� Creating a social impact

Nobody is ideal…

� Few will be good in all four dimensions� But few are one-dimensional� The four dimensions are inter-related

What we are looking for

� Creativity - design, development & performance (30%)

� Corporate policy and planning (20%)

� Commercial results and prospects (20%)

� Contribution to the industry and to society (20%)

Bonus Score 10%Bonus Score 10%

Creativity

� Design of products / services– Unique features

– Idea generation

– R & D

– Advantage over competitors

Judging Panel’s Comments

Small innovation but a considerable technology

breakthrough

(2008) Mingle Instrument

Creativity

� Design of products / services

� Development– Strategies and action

– Technology

– Value creation

– Continual innovation

Judging Panel’s Comments

D.I.Y in highly dynamic design industry

(2008) Toy2R

Creativity

� Design of products / services

� Development

� Performance– Improvement

– Efficiency

– Idea delivery

– Customer requirements

– Process management

Judging Panel’s Comments

Not just a convenient service to customers but

also a community platform (2006) California Red

Judging Panel’s Comments

Innovative Leadership(e.g. Innovation Board)

(1998) ABC Data &Telecom

Corporate Policy & Planning

� Corporate leadership and strategy– Vision and values

– Seeking new market leadership

– Understanding competitiveenvironment

– Identify market requirements& customer expectations

– Senior executive involvement

Corporate Policy & Planning

� Corporate leadership and strategy

� Culture of innovation– Organisation design & operation management

– Communication & reinforcement of value

– Rank & file participation

– Reward for innovation

– Training & human resources development

(1999 & 2001)Crown Worldwide

Judging Panel’s Comments

Strong Culture ofInnovation

(e.g. Crown University)

Commercial Results & Prospects

� Commercial achievements– Sales, income, new market share

– Cost-effectiveness

Judging Panel’s Comments

Dominated Market Share

(2000)

SPECTRATechnologies

Commercial Results & Prospects

� Commercial achievements– Sales, income, new market share

– Cost-effectiveness

– Performance improvement

– Image and goodwill

– Others

Judging Panel’s Comments

Revolutionised the Bank’sconservation image

(2002) Bank of East Asia

Commercial Results & Prospects

� Commercial achievements

� Business prospects– Financial prospects

– Organisational dynamics

– Sustainable business growth

– Diversification

– Long-term competitiveness

Judging Panel’s Comments

Growing demand for sophisticated

elderly-care services

(2002) Everbright Group

Contribution to Hong Kong

� Benefits to consumers and industry– Practical benefits to customers

– Raising the standard and excellence

– Encouraging innovative culture & relative training

Judging Panel’s Comments

Good, cost-saving & efficient “one-stop-shop”

services

((2001) HK Sheng Kung Hui

Tung Chung Integrated Services

Contribution to Hong Kong

� Benefits to consumers and industry– Practical benefits to customers

– Raising the standard and excellence

– Encouraging innovative culture & relative training

– Facilitating new economic activities

– Heightening public awareness and recognition

Judging Panel’s Comments

Popularize traditional printing services

(2007) BannerSHOP

Contribution to Hong Kong

� Benefits to consumers and industry

� Social contribution & capacity building– High value employment opportunities

– Benchmarking

– Impact on other industries

– International attention

– Hong Kong’s overall competitiveness

Judging Panel’s Comments

A social enterprise standing on its own feet

(2008) Gingko House

The WOW Factor - some examples

(1999) Ocean Empire

Judging Panel’s Comments

Revolutionised the operation of

traditional Cantonese congee shops

(2003) Towngas Avenue

Judging Panel’s Comments

Not just a shroff,but a lifestyle outlet

(2002) RoadShow

Judging Panel’s Comments

Transport + Media = HK Style Innovation

2011 Hong Kong Awards for Industries:

Innovation and Creativity

� About the Awards

� Selection Criteria

� Assessment & Judging Process

Assessment & Judging Process

Application

Assessment & Judging Process

Application

Professional Assessment� HKGCC assessment team� Independent consultant� Shortlisting

Assessment & Judging Process

Application

Professional Assessment

Site Visits

Assessment & Judging Process

Application

Professional Assessment

Site Visits

Judging Interviews� HKGCC judging panel to interview all selected entries

� Interview: presentation plus Q&A

� Shortlisted as finalist

Assessment & Judging Process

Application

Professional Assessment

Site Visits

Judging Interviews

Final Judging� Final Judging Panel: decision on award

Assessment & Judging Process

Application

Professional Assessment

Site Visits

Judging Interviews

Final Judging

Awards Presentation� Exhibition

� Gala Dinner

Three Levels of Award

� Hong Kong Awards for Industries:Innovation and Creativity Grand Award

� Hong Kong Awards for Industries:Innovation and Creativity Award

� Hong Kong Awards for Industries:Innovation and Creativity Certificate of Merit

Ground Rules

� No more than 2 applications for company-based awards– Customer Service– Innovation and Creativity– Productivity and Quality– Technological Achievement

� Not open to HKSAR Government’s departments� Restrictions on project-based entries

– Only Certificate of Merit might be considered on a project basis, but the project should be implemented on a long-term basis (e.g. one year)

� Restrictions on repeated winners for the next 2 years– Grand award winners – not eligible for any award in same category– Other winners – only higher award will be granted in same category

Why apply…………..

�� Recognition of excellenceRecognition of excellence–– Winners ShowcaseWinners Showcase

�� SelfSelf--assessmentassessment

�� TerritoryTerritory--wide publicitywide publicity

Awards Presentation

June 2011

Final Judging

Late Mar 2011

Judging Interview

Late Feb / Early Mar 2011

AssessmentDec 10 – Jan 11

Deadline for Entry

3 Dec 2010

Call for Entry

11 Oct 2010

2011 Hong Kong Awards for Industries: Innovation and Creativity

Time Table