SELECT Part Store User Manual

28
DPM Field Manual JULY 2016

description

SELECT Part Store User Manual.

Transcript of SELECT Part Store User Manual

Page 1: SELECT Part Store User Manual

DPM Field Manual

JULY 2016

TABLE OF CONTENTS

DPM and General User 3-8

Enrollment Process 3

DPM Checklist 4 Dealership Visit Checklist 4 How to assess dealership performance 4

Demo IDs 4-5

Reports 6-8

Fleet 9-17

User How Torsquos 9-18 Login and Placing Orders 9-10 Road Choice Catalog 11 Import Parts List and Saved Orders 12-13 Using Promotions 14 Integrated Cross-Reference 15 Stand Alone Cross-Reference 16 Account and User Management 17

General Administrative 18-26

Administration How Torsquos 18-26 Tutorial Videos Overview 18 Promotion Set Up-Brand Line Code Mapping 19-20 Road Choice Catalog 21-22 Cross-Reference 23 Bypass Account Registration Setup 24 UserProfileandAccountSetup 25 Report Training 26

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom2

ENROLLMENT PROCESSEnroll a new dealer in SELECT Part StoreThe DPM takes the primary lead enrolling dealers on the SELECT Part Store Thisincludesreviewingtheplatformrsquosfeaturesadvantagesandbenefitstogaintheir commitment to participate and working with them after the installation to train and gain adoption of dealership and customer personal The contract and paperwork associated with the SELECT Part Store enrollment process and the technical elements are handled by WHI Solutions

Enrollment Steps1 DPMsharesthefeaturesadvantagesandbenefitsofjoiningtheSE-

LECTPartStoreandgainsacommitmentfromthedealershiptojoinThere are several tools available to aid in the discussions Presenta-tion Website Tutorial Videos

2 DPM contacts WHI Solutions representative to begin the enrollment process see representative list below

3 WHI will contact dealership and get the required paperwork signed4 Once all the paperwork has been signed by the dealership they will be

scheduled for an installation The installation date will be weeks and likely months from the date the contracts are signed

5 Installation typically takes a week and WHI will send an individual to the dealership to complete the integrations setups and dealership training DPMs are encouraged to participate in the installation

6 DPMs are responsible for ongoing follow up and change management at the dealership

Keys to a successful SELECT Part Storebull Dealership Management must be committed to integrating the SE-

LECT Part Store into their parts sales modelbull Dealership Management must set clear goals measure performance

and hold individuals accountable to achieve established goalsbull Each dealer location should have at least one expert on SELECT who

can navigate the Administration and set up new accountsbull OPSs should be equipped with tablets so they can demo the tool

during each visit Hint ndash OPSrsquos must have a solid understanding of how orders are placed

bull SELECTPromotionsshouldbereviewedwithfleetsduringeachvisitandemailtofleetaccountsmonthly

bull Parts Department pay plans should be aligned with goal to grow SELECT It is recommended that OPSrsquos be compensated for their accounts who participate on SELECT

WHI Solutions TeamRon Larson801-859-4069rlarsonwhisolutionscomTerritory Alaska Arizona Arkansas Colorado Hawaii Idaho Kansas Nevada New Mexico Oklahoma Oregon Utah amp Washington

Lauren Thigpen732-690-3604lthigpenwhisolutionscomTerritory Delaware Maryland and New Jersey

Dave Young801-520-0452dyoungwhisolutionscomTerritory All of Canada Illinois Iowa Minnesota Montana Nebraska North Dakota South Dakota Wisconsin amp Wyoming

Andy Schuurs949-463-1514aschuurswhisolutionscomTerritory California Texas

Tom Hagger 203-655-3370thagerwhisolutionscomTerritory Connecticut Maine Massachusetts New HampshireNew York Rhode Island amp Vermont Dan Thomas4408826877dthomaswhisolutionscomTerritory Alabama Florida Georgia Indiana Kentucky Louisiana Michigan Mississippi Missouri North Carolina Ohio Pennsylvania South Carolina Tennessee Virginia amp West Virginia

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 3

DPM AND GENERAL USER

DPM CHECKLIST

Dealership Visit ChecklistHow to Assess Dealership Performance

Introduction to SELECTBeforeyoutalktoadealershiporfleetabouttheSELECTPartStoreyoumustbecome familiar with its purpose functions capabilities and limitation SELECT isawebbasedinterfacethatgivesfleetstheabilitytoorderpartsfromtheirMack and Volvo Trucks dealership 247 all with real-time inventory and custom pricingEachfleetlogincredentialisspecifictoanindividualrelationshipbe-tweenafleetanddealershipgroupIfafleetwantstoaccessmultipledealership

Tutorial Videos SELECT Part Store Dealer Presentation

SELECT Part Store Fleet Presentation

Fleet AccessVisit wwwSELECTPartStorecomtodemothefleetsideofSELECTPartStoreThis site has full functionality but orders cannot be placed

Login Passwordvmselect-1 vmselect-1vmselect-2 vmselect-2vmselect-3 vmselect-3vmselect-4 vmselect-4

DEMO IDrsquoS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom4

Admin AccessTo visit the administration demo site go to wwwnexpartcomadmin Login cre-dentials are case sensitive

Login PasswordDPMTest DPMTest1

Note ndash Do not change the password as it issharedwiththeentirefield

The SELECT Administration menu will allow you access to the various functions

Dealership Visit Preparationbull Review Monthly SELECT Dashboard to identify performance trends im-

provement or detrition performancebull Drill down as neededbull Identify 2 or 3 areas of focus and improvement to discuss with the

dealer teambull Compare performance vs dealership goals

bull Review Monthly SELECT Promotionsbull Prepare discussing new SELECT features or enhancementsbull Review SELECT DOS scoringbull Encourage dealership to develop their own SELECT promotionbull Set dealership commitments for upcoming monthbull Ask as many OPSs as possible who they signed up on SELECT last month

what their SELECT sales goal is and how they are performing against that Follow up as needed

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 5

REPORTSCorporate Reporting

Each month you are sent a report that helps you evaluate how your Region Dis-trict and Dealers are performing with SELECT There are 4 tabs to the report and each provides more detail about SELECT sales This report should not be send toadealerforanyreasonasthefilecontainsinformationfrommanydifferentdealer groups If a dealership wants the information to use for their internal use it is recommended that the requested information be printed to a PDF

Each tab of the report has Top 10 lists and trending information at the top The main body of the reports consists of sales dollars ticket averages number of or-ders and stock check information This should provide a picture of how SELECT sales are trending

Dashboard ReportThehighestlevelreportandquicklyidentifiesoverallsalestrendfortheNationRegions and Districts In this report there are Month over Month CYTD and PYTD sales comparisons PYTD and CYTD ticket average monthly and YTD orders along with the number of Stock Checks and Stock Check Ration (average number of Stock Checks before an order is placed)

Regions and Districts can be expanded by clicking on + or ndash next to Region or District

Management Group ReportLook at a single Rooftoprsquos SELECT performance and provides more trending information about the selected Rooftop Use the Dealer Location selector on the left side of the report to change the report data to the desired rooftop Hold down the ldquoCtrlrdquo key to select multiple dealers By clicking the all selected roof-tops will be released

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom6

Management Group-Rooftop ReportBest report for individual dealership discussions Displays SELECT performance for a single Management Group and all of their rooftops Use Dealer Locator to select desired Management Group

Managment Group-CustomerHighest level of detail and can be drilled down to an individual customer Sim-ilar metrics and navigation as the previous reports

Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them manage their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 7

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom8

USER HOW TOrsquoSLogin and Basic Use

Visit wwwSELECTPartStorecom and enter the User Name and Password pro-vided by your dealership administrator Click ldquoLoginrdquo

Select ldquoStock Checkrdquo tab (if not default page) and enter the part number(s) andquantityneededintheopenfieldsClickldquoStockCheckrdquotocheckpriceand availability

The results of the stock check are displayed Note ndash SELECT requires an exact part number match of the DMS inventory to recall a positive response Anything short of an exact match will result in an ldquoinvalid part numberrdquo message being displayed Contact dealer parts personnel for information about the inclusionexclusion of spacesspecial characters in their part number sequence Click ldquoAdd to Orderrdquo to place desired parts into the shopping cart1 Part Description2 MSRP or List Price3 Fleet sale price4 Dropdown for additional inventory locations and Lost Sale description

Inventory locations with a ldquo-ldquo next to the name indicate view only

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 9

FLEET

Click on the shopping card icon in the upper right corner to view your order1 Enter Purchase Order2 Change Ship to Addresses3 Save this order so it can be re-ordered quickly4 Place Order

PlacedorderswillgenerateanldquoOrderConfirmationrdquothatwillbesenttothedesignated dealership personnel and ordering company

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom10

Road Choicetrade Catalog

The Road Choice Truck Parts Catalog is now available to your SELECT Parts Store B2B site and is pre-loaded with parts and images

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 11

Import Parts List and Saved Orders

Import Parts ListThe Import Part List function is a helpful tool for large order or creating stock orders through the saved order process

BeforeyoubeginyouneedanExcelfilethatcontainspartnumbersandorderquantity Important - If you have a computer generated order or export file make sure any information below the last part number and quantity is deleted If this precaution is not taken there is a risk that unneeded information will be imported into SELECT

Then click on the ldquoImport Parts Listrdquo button

Follow the steps below

Once the ldquoStock Checkrdquo has completed place orders as normal

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom12

Saved OrdersSaved Orders is a tool that allows frequent orders to be saved for quick recall and ordering

To create a saved order perform a stock check of the parts needed and place them in the shopping cart From the shopping cart locate the ldquoSave Order Asrdquo box and enter a title for the saved order and click ldquoSave Orderrdquo

To recall a ldquoSaved Orderrdquo click on the ldquoSaved Orderrdquo tab and select the desired orderbyclickingonthehyperlinkedDescriptionfield

AnyrecalledldquoSavedOrderrdquocanbeeditedmodifiedbeforeitissubmitted

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 13

Using Promotions

Apply13 Promotional13 Code13

Utilizing SELECT Promotional Codes Every promotion has associated codes established to facilitate the discount being taken at time of order submission The promotional discount is only valid if eligible items are purchased via Select and promotional code is submitted at time of order Finding Active Promotions All active promotions are contained within the ldquoPromotionsrdquo tab Additionally a rotating banner at the top of each Select screen will identify active promotions ldquoPromotionsrdquo tab disappears if no promotions are active

Promotional codes must be entered after eligible product is placed in ldquoOrder Reviewrdquo Note Only one promotional code can be used per order To take advantage of multiple offers a separate order must be placed Once the code is successfully applied a message will be displayed and the discount will be shown

Example of a successful application of a promotional code in the Order Review screen 13

Note13 ndash13 Quantity13 limits13 for13 each13 promotion13 are13 by13 user13 13 Once13 a13 user13 reaches13 the13 max13 quantity13 they13 are13 done13 for13 the13 specific13 promotion13

Order Qty

Ship Qty

PL Part Number Description Sell

Price Extended Sell Price

Your Price

Core Price

Pack Qty

Extended Price

72 72 960 RMC9046731 BRAKE CLEANER 390 28080 227 000 13

16344

Save $1 on Volvo Branded Brake Cleaner RMC9046731

-100 9144

Total Sell Price 28080 Total Order Value 9144 Total Promo Savings 7200

Order Comments 13 Promotional Code RMC9046731 Your promo code RMC9046731 has been successfully applied A $100 discount has been applied to each RMC9046731 part number purchased within this order

13

SAVE $1 ON BRANDED BRAKE CLEANER

Utilizing SELECT Promotional Codes

14

Integrated Cross-Reference

1 | P a g e

15

1 | P a g e

Stand Alone Cross-Reference

16

Account and User Managment

17

ADMINISTRATIVE HOW TOrsquoSSELECT Part Store Tutorial Video OverviewSELECT Part Store tutorial videos that are available in the SELECT Part Store section of the Trucks Dealer Portal Each title is hyperlinked to the video and by clicking on the title will initiate playing the video

General SELECT Part Store TutorialsDealer Testimonial High level overview of the SELECT Part Store Dealer and Fleet testimonialsHow To Use SELECT Administration Site Dealership access to SELECTrsquos admin site Overview of key administration functionsDisplay PREFERRED Pricing How to display PREFERRED Pricing Cause and corrections for common pricing errorsUsing MAPP Data to Boost Sales Identify parts sales opportunities in MAPP CustomizeSELECTtotargetfleetsIMPACT Parts Catalog Howadealershipmakestheinitialrequestforafleetrsquosaccessto Fleet IMPACT Setup for Fleet IMPACT in SELECT Troubleshooting Fleet IMPACT access issues UpdatingfleetVINsforFleetIMPACTRunning Report Wheretofindreports Overview of each key reportCreating Dealer Promotions Overview of what is needed to create a dealer funded SELECT promotionsPublicizing Promotions HighlightdifferentwaysofcommunicatingSELECTpromotionsUsername amp Password Reset user names and passwords

Republic Services TutorialsThese tutorials are to be used to train personnel who sell parts to Republic Services The process outlined in these videos is the only way to ensure pur-chase orders from Republic Services ePro system are generated

Republic Services ndash Account Setup Initial setup of a Republic Services account in the SELECT Part StoreRepublic Services ndash Power User Setup Explanation of why a Power User is needed How to properly setup a Power User in the SELECT Admin How to use the Power User functionRepublic Services ndash Placing Orders How to login as a Power User Switch between users as a Power User in the SELECT Part Store Create a ldquoSaved Orderrdquo How to combat parts that are re-sourced to other vendorsRepublic Services ndash Processing Approved Orders Explains how Republic process orders after you create the saved order General overview of next stepsRepublic Services ndash Tips and Troubleshooting Orders Highlights common errors and correctionsRepublic Services ndash ePro SELECT Part StoreTM Orders Highlights the Republic side of the parts order

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom18

GENERAL ADMINISTRATIVE

PROMOTION SET UP | BRAND LINE CODE MAPPING

Overview FollowtheseinstructionstoensureyourSELECTPartStoreisproperlyconfig-uredtoacceptSELECTPartStorepromotionsThefullconfigurationmustbeperformed prior to any SELECT Part Store promotion be accepted

Promotion Set-Up | BrandLine Code Mapping1 Login to Administration (wwwnexpartcomadmin)2 From the Administration menu select ldquoMVSelect Brand Line Code Maprdquo

3 Select BrandLine Code Assignments

4FromtheBrandConfigurationscreenyouwillhavetheabilitytoactivateordeactivate the Brands that you stock All active Brands will display with a (radic) and all inactive Brands will display with a ( X)

bull To assign a Brand as inactive click on ( radic) next to the Brand and it will change from an active brand ( radic) to an inactive brand ( X)

bull To assign a Brand as active click on the ( X) next to the Brand and it will change from an ( X) inactive brand to an ( radic) active brand

bull When all changes have been completed click on ldquoSaverdquo

5 To assign an activeinactive status for each Brand and Location click on the BranchConfigurationlinknexttotheBrand

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 19

6FromtheBranchConfigurationscreendisabletheBrandforanylocations where it is not carried

bull To assign a Branch as inactive click on ( radic) next to the location and it will change from an active location ( radic) to an inactive location ( X)

bull When all changes have been completed click on ldquoSaverdquo

7FromtheBrandConfigurationscreenselectldquoBrandLineCodeConfigrdquo

8WithintheBrandLineCodeConfigurationscreenassignallsourceline codes available within your DMS to each Brand

bull To assign a sourceline code to a Brand enter the line code amp click the ldquoAddrdquo button You can add as many line codes to each brand as needed

bull Example = Karmak is called Vendor Code and ADP is called Source Code

bull ClickldquoSaverdquowhenyouhavefinishedenteringallsourcelinecodesfor all brands

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom20

Road Choice CatalogTo manage the Road Choice Catalog follow the instructions below

1 Login to wwwnexpartcomadmin and from the main menu select ldquoDistribu-tor Configurationrdquo

2 GotofieldldquoCatalogs Available to Usersrdquo click on the ldquoManagerdquo link

3 Within the Available Catalogs screen yoursquoll see the ldquoRoad Choice Catalogrdquo when you can re-sequence etc4 Click ldquoAdd To All Usersrdquo and check the box to the right

5AdditionalconfigurationisavailablebutshouldbepresetbyWHIwithin

link in the main menu

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 21

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 2: SELECT Part Store User Manual

TABLE OF CONTENTS

DPM and General User 3-8

Enrollment Process 3

DPM Checklist 4 Dealership Visit Checklist 4 How to assess dealership performance 4

Demo IDs 4-5

Reports 6-8

Fleet 9-17

User How Torsquos 9-18 Login and Placing Orders 9-10 Road Choice Catalog 11 Import Parts List and Saved Orders 12-13 Using Promotions 14 Integrated Cross-Reference 15 Stand Alone Cross-Reference 16 Account and User Management 17

General Administrative 18-26

Administration How Torsquos 18-26 Tutorial Videos Overview 18 Promotion Set Up-Brand Line Code Mapping 19-20 Road Choice Catalog 21-22 Cross-Reference 23 Bypass Account Registration Setup 24 UserProfileandAccountSetup 25 Report Training 26

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom2

ENROLLMENT PROCESSEnroll a new dealer in SELECT Part StoreThe DPM takes the primary lead enrolling dealers on the SELECT Part Store Thisincludesreviewingtheplatformrsquosfeaturesadvantagesandbenefitstogaintheir commitment to participate and working with them after the installation to train and gain adoption of dealership and customer personal The contract and paperwork associated with the SELECT Part Store enrollment process and the technical elements are handled by WHI Solutions

Enrollment Steps1 DPMsharesthefeaturesadvantagesandbenefitsofjoiningtheSE-

LECTPartStoreandgainsacommitmentfromthedealershiptojoinThere are several tools available to aid in the discussions Presenta-tion Website Tutorial Videos

2 DPM contacts WHI Solutions representative to begin the enrollment process see representative list below

3 WHI will contact dealership and get the required paperwork signed4 Once all the paperwork has been signed by the dealership they will be

scheduled for an installation The installation date will be weeks and likely months from the date the contracts are signed

5 Installation typically takes a week and WHI will send an individual to the dealership to complete the integrations setups and dealership training DPMs are encouraged to participate in the installation

6 DPMs are responsible for ongoing follow up and change management at the dealership

Keys to a successful SELECT Part Storebull Dealership Management must be committed to integrating the SE-

LECT Part Store into their parts sales modelbull Dealership Management must set clear goals measure performance

and hold individuals accountable to achieve established goalsbull Each dealer location should have at least one expert on SELECT who

can navigate the Administration and set up new accountsbull OPSs should be equipped with tablets so they can demo the tool

during each visit Hint ndash OPSrsquos must have a solid understanding of how orders are placed

bull SELECTPromotionsshouldbereviewedwithfleetsduringeachvisitandemailtofleetaccountsmonthly

bull Parts Department pay plans should be aligned with goal to grow SELECT It is recommended that OPSrsquos be compensated for their accounts who participate on SELECT

WHI Solutions TeamRon Larson801-859-4069rlarsonwhisolutionscomTerritory Alaska Arizona Arkansas Colorado Hawaii Idaho Kansas Nevada New Mexico Oklahoma Oregon Utah amp Washington

Lauren Thigpen732-690-3604lthigpenwhisolutionscomTerritory Delaware Maryland and New Jersey

Dave Young801-520-0452dyoungwhisolutionscomTerritory All of Canada Illinois Iowa Minnesota Montana Nebraska North Dakota South Dakota Wisconsin amp Wyoming

Andy Schuurs949-463-1514aschuurswhisolutionscomTerritory California Texas

Tom Hagger 203-655-3370thagerwhisolutionscomTerritory Connecticut Maine Massachusetts New HampshireNew York Rhode Island amp Vermont Dan Thomas4408826877dthomaswhisolutionscomTerritory Alabama Florida Georgia Indiana Kentucky Louisiana Michigan Mississippi Missouri North Carolina Ohio Pennsylvania South Carolina Tennessee Virginia amp West Virginia

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 3

DPM AND GENERAL USER

DPM CHECKLIST

Dealership Visit ChecklistHow to Assess Dealership Performance

Introduction to SELECTBeforeyoutalktoadealershiporfleetabouttheSELECTPartStoreyoumustbecome familiar with its purpose functions capabilities and limitation SELECT isawebbasedinterfacethatgivesfleetstheabilitytoorderpartsfromtheirMack and Volvo Trucks dealership 247 all with real-time inventory and custom pricingEachfleetlogincredentialisspecifictoanindividualrelationshipbe-tweenafleetanddealershipgroupIfafleetwantstoaccessmultipledealership

Tutorial Videos SELECT Part Store Dealer Presentation

SELECT Part Store Fleet Presentation

Fleet AccessVisit wwwSELECTPartStorecomtodemothefleetsideofSELECTPartStoreThis site has full functionality but orders cannot be placed

Login Passwordvmselect-1 vmselect-1vmselect-2 vmselect-2vmselect-3 vmselect-3vmselect-4 vmselect-4

DEMO IDrsquoS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom4

Admin AccessTo visit the administration demo site go to wwwnexpartcomadmin Login cre-dentials are case sensitive

Login PasswordDPMTest DPMTest1

Note ndash Do not change the password as it issharedwiththeentirefield

The SELECT Administration menu will allow you access to the various functions

Dealership Visit Preparationbull Review Monthly SELECT Dashboard to identify performance trends im-

provement or detrition performancebull Drill down as neededbull Identify 2 or 3 areas of focus and improvement to discuss with the

dealer teambull Compare performance vs dealership goals

bull Review Monthly SELECT Promotionsbull Prepare discussing new SELECT features or enhancementsbull Review SELECT DOS scoringbull Encourage dealership to develop their own SELECT promotionbull Set dealership commitments for upcoming monthbull Ask as many OPSs as possible who they signed up on SELECT last month

what their SELECT sales goal is and how they are performing against that Follow up as needed

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 5

REPORTSCorporate Reporting

Each month you are sent a report that helps you evaluate how your Region Dis-trict and Dealers are performing with SELECT There are 4 tabs to the report and each provides more detail about SELECT sales This report should not be send toadealerforanyreasonasthefilecontainsinformationfrommanydifferentdealer groups If a dealership wants the information to use for their internal use it is recommended that the requested information be printed to a PDF

Each tab of the report has Top 10 lists and trending information at the top The main body of the reports consists of sales dollars ticket averages number of or-ders and stock check information This should provide a picture of how SELECT sales are trending

Dashboard ReportThehighestlevelreportandquicklyidentifiesoverallsalestrendfortheNationRegions and Districts In this report there are Month over Month CYTD and PYTD sales comparisons PYTD and CYTD ticket average monthly and YTD orders along with the number of Stock Checks and Stock Check Ration (average number of Stock Checks before an order is placed)

Regions and Districts can be expanded by clicking on + or ndash next to Region or District

Management Group ReportLook at a single Rooftoprsquos SELECT performance and provides more trending information about the selected Rooftop Use the Dealer Location selector on the left side of the report to change the report data to the desired rooftop Hold down the ldquoCtrlrdquo key to select multiple dealers By clicking the all selected roof-tops will be released

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom6

Management Group-Rooftop ReportBest report for individual dealership discussions Displays SELECT performance for a single Management Group and all of their rooftops Use Dealer Locator to select desired Management Group

Managment Group-CustomerHighest level of detail and can be drilled down to an individual customer Sim-ilar metrics and navigation as the previous reports

Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them manage their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 7

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom8

USER HOW TOrsquoSLogin and Basic Use

Visit wwwSELECTPartStorecom and enter the User Name and Password pro-vided by your dealership administrator Click ldquoLoginrdquo

Select ldquoStock Checkrdquo tab (if not default page) and enter the part number(s) andquantityneededintheopenfieldsClickldquoStockCheckrdquotocheckpriceand availability

The results of the stock check are displayed Note ndash SELECT requires an exact part number match of the DMS inventory to recall a positive response Anything short of an exact match will result in an ldquoinvalid part numberrdquo message being displayed Contact dealer parts personnel for information about the inclusionexclusion of spacesspecial characters in their part number sequence Click ldquoAdd to Orderrdquo to place desired parts into the shopping cart1 Part Description2 MSRP or List Price3 Fleet sale price4 Dropdown for additional inventory locations and Lost Sale description

Inventory locations with a ldquo-ldquo next to the name indicate view only

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 9

FLEET

Click on the shopping card icon in the upper right corner to view your order1 Enter Purchase Order2 Change Ship to Addresses3 Save this order so it can be re-ordered quickly4 Place Order

PlacedorderswillgenerateanldquoOrderConfirmationrdquothatwillbesenttothedesignated dealership personnel and ordering company

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom10

Road Choicetrade Catalog

The Road Choice Truck Parts Catalog is now available to your SELECT Parts Store B2B site and is pre-loaded with parts and images

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 11

Import Parts List and Saved Orders

Import Parts ListThe Import Part List function is a helpful tool for large order or creating stock orders through the saved order process

BeforeyoubeginyouneedanExcelfilethatcontainspartnumbersandorderquantity Important - If you have a computer generated order or export file make sure any information below the last part number and quantity is deleted If this precaution is not taken there is a risk that unneeded information will be imported into SELECT

Then click on the ldquoImport Parts Listrdquo button

Follow the steps below

Once the ldquoStock Checkrdquo has completed place orders as normal

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom12

Saved OrdersSaved Orders is a tool that allows frequent orders to be saved for quick recall and ordering

To create a saved order perform a stock check of the parts needed and place them in the shopping cart From the shopping cart locate the ldquoSave Order Asrdquo box and enter a title for the saved order and click ldquoSave Orderrdquo

To recall a ldquoSaved Orderrdquo click on the ldquoSaved Orderrdquo tab and select the desired orderbyclickingonthehyperlinkedDescriptionfield

AnyrecalledldquoSavedOrderrdquocanbeeditedmodifiedbeforeitissubmitted

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 13

Using Promotions

Apply13 Promotional13 Code13

Utilizing SELECT Promotional Codes Every promotion has associated codes established to facilitate the discount being taken at time of order submission The promotional discount is only valid if eligible items are purchased via Select and promotional code is submitted at time of order Finding Active Promotions All active promotions are contained within the ldquoPromotionsrdquo tab Additionally a rotating banner at the top of each Select screen will identify active promotions ldquoPromotionsrdquo tab disappears if no promotions are active

Promotional codes must be entered after eligible product is placed in ldquoOrder Reviewrdquo Note Only one promotional code can be used per order To take advantage of multiple offers a separate order must be placed Once the code is successfully applied a message will be displayed and the discount will be shown

Example of a successful application of a promotional code in the Order Review screen 13

Note13 ndash13 Quantity13 limits13 for13 each13 promotion13 are13 by13 user13 13 Once13 a13 user13 reaches13 the13 max13 quantity13 they13 are13 done13 for13 the13 specific13 promotion13

Order Qty

Ship Qty

PL Part Number Description Sell

Price Extended Sell Price

Your Price

Core Price

Pack Qty

Extended Price

72 72 960 RMC9046731 BRAKE CLEANER 390 28080 227 000 13

16344

Save $1 on Volvo Branded Brake Cleaner RMC9046731

-100 9144

Total Sell Price 28080 Total Order Value 9144 Total Promo Savings 7200

Order Comments 13 Promotional Code RMC9046731 Your promo code RMC9046731 has been successfully applied A $100 discount has been applied to each RMC9046731 part number purchased within this order

13

SAVE $1 ON BRANDED BRAKE CLEANER

Utilizing SELECT Promotional Codes

14

Integrated Cross-Reference

1 | P a g e

15

1 | P a g e

Stand Alone Cross-Reference

16

Account and User Managment

17

ADMINISTRATIVE HOW TOrsquoSSELECT Part Store Tutorial Video OverviewSELECT Part Store tutorial videos that are available in the SELECT Part Store section of the Trucks Dealer Portal Each title is hyperlinked to the video and by clicking on the title will initiate playing the video

General SELECT Part Store TutorialsDealer Testimonial High level overview of the SELECT Part Store Dealer and Fleet testimonialsHow To Use SELECT Administration Site Dealership access to SELECTrsquos admin site Overview of key administration functionsDisplay PREFERRED Pricing How to display PREFERRED Pricing Cause and corrections for common pricing errorsUsing MAPP Data to Boost Sales Identify parts sales opportunities in MAPP CustomizeSELECTtotargetfleetsIMPACT Parts Catalog Howadealershipmakestheinitialrequestforafleetrsquosaccessto Fleet IMPACT Setup for Fleet IMPACT in SELECT Troubleshooting Fleet IMPACT access issues UpdatingfleetVINsforFleetIMPACTRunning Report Wheretofindreports Overview of each key reportCreating Dealer Promotions Overview of what is needed to create a dealer funded SELECT promotionsPublicizing Promotions HighlightdifferentwaysofcommunicatingSELECTpromotionsUsername amp Password Reset user names and passwords

Republic Services TutorialsThese tutorials are to be used to train personnel who sell parts to Republic Services The process outlined in these videos is the only way to ensure pur-chase orders from Republic Services ePro system are generated

Republic Services ndash Account Setup Initial setup of a Republic Services account in the SELECT Part StoreRepublic Services ndash Power User Setup Explanation of why a Power User is needed How to properly setup a Power User in the SELECT Admin How to use the Power User functionRepublic Services ndash Placing Orders How to login as a Power User Switch between users as a Power User in the SELECT Part Store Create a ldquoSaved Orderrdquo How to combat parts that are re-sourced to other vendorsRepublic Services ndash Processing Approved Orders Explains how Republic process orders after you create the saved order General overview of next stepsRepublic Services ndash Tips and Troubleshooting Orders Highlights common errors and correctionsRepublic Services ndash ePro SELECT Part StoreTM Orders Highlights the Republic side of the parts order

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom18

GENERAL ADMINISTRATIVE

PROMOTION SET UP | BRAND LINE CODE MAPPING

Overview FollowtheseinstructionstoensureyourSELECTPartStoreisproperlyconfig-uredtoacceptSELECTPartStorepromotionsThefullconfigurationmustbeperformed prior to any SELECT Part Store promotion be accepted

Promotion Set-Up | BrandLine Code Mapping1 Login to Administration (wwwnexpartcomadmin)2 From the Administration menu select ldquoMVSelect Brand Line Code Maprdquo

3 Select BrandLine Code Assignments

4FromtheBrandConfigurationscreenyouwillhavetheabilitytoactivateordeactivate the Brands that you stock All active Brands will display with a (radic) and all inactive Brands will display with a ( X)

bull To assign a Brand as inactive click on ( radic) next to the Brand and it will change from an active brand ( radic) to an inactive brand ( X)

bull To assign a Brand as active click on the ( X) next to the Brand and it will change from an ( X) inactive brand to an ( radic) active brand

bull When all changes have been completed click on ldquoSaverdquo

5 To assign an activeinactive status for each Brand and Location click on the BranchConfigurationlinknexttotheBrand

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 19

6FromtheBranchConfigurationscreendisabletheBrandforanylocations where it is not carried

bull To assign a Branch as inactive click on ( radic) next to the location and it will change from an active location ( radic) to an inactive location ( X)

bull When all changes have been completed click on ldquoSaverdquo

7FromtheBrandConfigurationscreenselectldquoBrandLineCodeConfigrdquo

8WithintheBrandLineCodeConfigurationscreenassignallsourceline codes available within your DMS to each Brand

bull To assign a sourceline code to a Brand enter the line code amp click the ldquoAddrdquo button You can add as many line codes to each brand as needed

bull Example = Karmak is called Vendor Code and ADP is called Source Code

bull ClickldquoSaverdquowhenyouhavefinishedenteringallsourcelinecodesfor all brands

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom20

Road Choice CatalogTo manage the Road Choice Catalog follow the instructions below

1 Login to wwwnexpartcomadmin and from the main menu select ldquoDistribu-tor Configurationrdquo

2 GotofieldldquoCatalogs Available to Usersrdquo click on the ldquoManagerdquo link

3 Within the Available Catalogs screen yoursquoll see the ldquoRoad Choice Catalogrdquo when you can re-sequence etc4 Click ldquoAdd To All Usersrdquo and check the box to the right

5AdditionalconfigurationisavailablebutshouldbepresetbyWHIwithin

link in the main menu

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 21

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 3: SELECT Part Store User Manual

ENROLLMENT PROCESSEnroll a new dealer in SELECT Part StoreThe DPM takes the primary lead enrolling dealers on the SELECT Part Store Thisincludesreviewingtheplatformrsquosfeaturesadvantagesandbenefitstogaintheir commitment to participate and working with them after the installation to train and gain adoption of dealership and customer personal The contract and paperwork associated with the SELECT Part Store enrollment process and the technical elements are handled by WHI Solutions

Enrollment Steps1 DPMsharesthefeaturesadvantagesandbenefitsofjoiningtheSE-

LECTPartStoreandgainsacommitmentfromthedealershiptojoinThere are several tools available to aid in the discussions Presenta-tion Website Tutorial Videos

2 DPM contacts WHI Solutions representative to begin the enrollment process see representative list below

3 WHI will contact dealership and get the required paperwork signed4 Once all the paperwork has been signed by the dealership they will be

scheduled for an installation The installation date will be weeks and likely months from the date the contracts are signed

5 Installation typically takes a week and WHI will send an individual to the dealership to complete the integrations setups and dealership training DPMs are encouraged to participate in the installation

6 DPMs are responsible for ongoing follow up and change management at the dealership

Keys to a successful SELECT Part Storebull Dealership Management must be committed to integrating the SE-

LECT Part Store into their parts sales modelbull Dealership Management must set clear goals measure performance

and hold individuals accountable to achieve established goalsbull Each dealer location should have at least one expert on SELECT who

can navigate the Administration and set up new accountsbull OPSs should be equipped with tablets so they can demo the tool

during each visit Hint ndash OPSrsquos must have a solid understanding of how orders are placed

bull SELECTPromotionsshouldbereviewedwithfleetsduringeachvisitandemailtofleetaccountsmonthly

bull Parts Department pay plans should be aligned with goal to grow SELECT It is recommended that OPSrsquos be compensated for their accounts who participate on SELECT

WHI Solutions TeamRon Larson801-859-4069rlarsonwhisolutionscomTerritory Alaska Arizona Arkansas Colorado Hawaii Idaho Kansas Nevada New Mexico Oklahoma Oregon Utah amp Washington

Lauren Thigpen732-690-3604lthigpenwhisolutionscomTerritory Delaware Maryland and New Jersey

Dave Young801-520-0452dyoungwhisolutionscomTerritory All of Canada Illinois Iowa Minnesota Montana Nebraska North Dakota South Dakota Wisconsin amp Wyoming

Andy Schuurs949-463-1514aschuurswhisolutionscomTerritory California Texas

Tom Hagger 203-655-3370thagerwhisolutionscomTerritory Connecticut Maine Massachusetts New HampshireNew York Rhode Island amp Vermont Dan Thomas4408826877dthomaswhisolutionscomTerritory Alabama Florida Georgia Indiana Kentucky Louisiana Michigan Mississippi Missouri North Carolina Ohio Pennsylvania South Carolina Tennessee Virginia amp West Virginia

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 3

DPM AND GENERAL USER

DPM CHECKLIST

Dealership Visit ChecklistHow to Assess Dealership Performance

Introduction to SELECTBeforeyoutalktoadealershiporfleetabouttheSELECTPartStoreyoumustbecome familiar with its purpose functions capabilities and limitation SELECT isawebbasedinterfacethatgivesfleetstheabilitytoorderpartsfromtheirMack and Volvo Trucks dealership 247 all with real-time inventory and custom pricingEachfleetlogincredentialisspecifictoanindividualrelationshipbe-tweenafleetanddealershipgroupIfafleetwantstoaccessmultipledealership

Tutorial Videos SELECT Part Store Dealer Presentation

SELECT Part Store Fleet Presentation

Fleet AccessVisit wwwSELECTPartStorecomtodemothefleetsideofSELECTPartStoreThis site has full functionality but orders cannot be placed

Login Passwordvmselect-1 vmselect-1vmselect-2 vmselect-2vmselect-3 vmselect-3vmselect-4 vmselect-4

DEMO IDrsquoS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom4

Admin AccessTo visit the administration demo site go to wwwnexpartcomadmin Login cre-dentials are case sensitive

Login PasswordDPMTest DPMTest1

Note ndash Do not change the password as it issharedwiththeentirefield

The SELECT Administration menu will allow you access to the various functions

Dealership Visit Preparationbull Review Monthly SELECT Dashboard to identify performance trends im-

provement or detrition performancebull Drill down as neededbull Identify 2 or 3 areas of focus and improvement to discuss with the

dealer teambull Compare performance vs dealership goals

bull Review Monthly SELECT Promotionsbull Prepare discussing new SELECT features or enhancementsbull Review SELECT DOS scoringbull Encourage dealership to develop their own SELECT promotionbull Set dealership commitments for upcoming monthbull Ask as many OPSs as possible who they signed up on SELECT last month

what their SELECT sales goal is and how they are performing against that Follow up as needed

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 5

REPORTSCorporate Reporting

Each month you are sent a report that helps you evaluate how your Region Dis-trict and Dealers are performing with SELECT There are 4 tabs to the report and each provides more detail about SELECT sales This report should not be send toadealerforanyreasonasthefilecontainsinformationfrommanydifferentdealer groups If a dealership wants the information to use for their internal use it is recommended that the requested information be printed to a PDF

Each tab of the report has Top 10 lists and trending information at the top The main body of the reports consists of sales dollars ticket averages number of or-ders and stock check information This should provide a picture of how SELECT sales are trending

Dashboard ReportThehighestlevelreportandquicklyidentifiesoverallsalestrendfortheNationRegions and Districts In this report there are Month over Month CYTD and PYTD sales comparisons PYTD and CYTD ticket average monthly and YTD orders along with the number of Stock Checks and Stock Check Ration (average number of Stock Checks before an order is placed)

Regions and Districts can be expanded by clicking on + or ndash next to Region or District

Management Group ReportLook at a single Rooftoprsquos SELECT performance and provides more trending information about the selected Rooftop Use the Dealer Location selector on the left side of the report to change the report data to the desired rooftop Hold down the ldquoCtrlrdquo key to select multiple dealers By clicking the all selected roof-tops will be released

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom6

Management Group-Rooftop ReportBest report for individual dealership discussions Displays SELECT performance for a single Management Group and all of their rooftops Use Dealer Locator to select desired Management Group

Managment Group-CustomerHighest level of detail and can be drilled down to an individual customer Sim-ilar metrics and navigation as the previous reports

Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them manage their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 7

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom8

USER HOW TOrsquoSLogin and Basic Use

Visit wwwSELECTPartStorecom and enter the User Name and Password pro-vided by your dealership administrator Click ldquoLoginrdquo

Select ldquoStock Checkrdquo tab (if not default page) and enter the part number(s) andquantityneededintheopenfieldsClickldquoStockCheckrdquotocheckpriceand availability

The results of the stock check are displayed Note ndash SELECT requires an exact part number match of the DMS inventory to recall a positive response Anything short of an exact match will result in an ldquoinvalid part numberrdquo message being displayed Contact dealer parts personnel for information about the inclusionexclusion of spacesspecial characters in their part number sequence Click ldquoAdd to Orderrdquo to place desired parts into the shopping cart1 Part Description2 MSRP or List Price3 Fleet sale price4 Dropdown for additional inventory locations and Lost Sale description

Inventory locations with a ldquo-ldquo next to the name indicate view only

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 9

FLEET

Click on the shopping card icon in the upper right corner to view your order1 Enter Purchase Order2 Change Ship to Addresses3 Save this order so it can be re-ordered quickly4 Place Order

PlacedorderswillgenerateanldquoOrderConfirmationrdquothatwillbesenttothedesignated dealership personnel and ordering company

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom10

Road Choicetrade Catalog

The Road Choice Truck Parts Catalog is now available to your SELECT Parts Store B2B site and is pre-loaded with parts and images

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 11

Import Parts List and Saved Orders

Import Parts ListThe Import Part List function is a helpful tool for large order or creating stock orders through the saved order process

BeforeyoubeginyouneedanExcelfilethatcontainspartnumbersandorderquantity Important - If you have a computer generated order or export file make sure any information below the last part number and quantity is deleted If this precaution is not taken there is a risk that unneeded information will be imported into SELECT

Then click on the ldquoImport Parts Listrdquo button

Follow the steps below

Once the ldquoStock Checkrdquo has completed place orders as normal

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom12

Saved OrdersSaved Orders is a tool that allows frequent orders to be saved for quick recall and ordering

To create a saved order perform a stock check of the parts needed and place them in the shopping cart From the shopping cart locate the ldquoSave Order Asrdquo box and enter a title for the saved order and click ldquoSave Orderrdquo

To recall a ldquoSaved Orderrdquo click on the ldquoSaved Orderrdquo tab and select the desired orderbyclickingonthehyperlinkedDescriptionfield

AnyrecalledldquoSavedOrderrdquocanbeeditedmodifiedbeforeitissubmitted

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 13

Using Promotions

Apply13 Promotional13 Code13

Utilizing SELECT Promotional Codes Every promotion has associated codes established to facilitate the discount being taken at time of order submission The promotional discount is only valid if eligible items are purchased via Select and promotional code is submitted at time of order Finding Active Promotions All active promotions are contained within the ldquoPromotionsrdquo tab Additionally a rotating banner at the top of each Select screen will identify active promotions ldquoPromotionsrdquo tab disappears if no promotions are active

Promotional codes must be entered after eligible product is placed in ldquoOrder Reviewrdquo Note Only one promotional code can be used per order To take advantage of multiple offers a separate order must be placed Once the code is successfully applied a message will be displayed and the discount will be shown

Example of a successful application of a promotional code in the Order Review screen 13

Note13 ndash13 Quantity13 limits13 for13 each13 promotion13 are13 by13 user13 13 Once13 a13 user13 reaches13 the13 max13 quantity13 they13 are13 done13 for13 the13 specific13 promotion13

Order Qty

Ship Qty

PL Part Number Description Sell

Price Extended Sell Price

Your Price

Core Price

Pack Qty

Extended Price

72 72 960 RMC9046731 BRAKE CLEANER 390 28080 227 000 13

16344

Save $1 on Volvo Branded Brake Cleaner RMC9046731

-100 9144

Total Sell Price 28080 Total Order Value 9144 Total Promo Savings 7200

Order Comments 13 Promotional Code RMC9046731 Your promo code RMC9046731 has been successfully applied A $100 discount has been applied to each RMC9046731 part number purchased within this order

13

SAVE $1 ON BRANDED BRAKE CLEANER

Utilizing SELECT Promotional Codes

14

Integrated Cross-Reference

1 | P a g e

15

1 | P a g e

Stand Alone Cross-Reference

16

Account and User Managment

17

ADMINISTRATIVE HOW TOrsquoSSELECT Part Store Tutorial Video OverviewSELECT Part Store tutorial videos that are available in the SELECT Part Store section of the Trucks Dealer Portal Each title is hyperlinked to the video and by clicking on the title will initiate playing the video

General SELECT Part Store TutorialsDealer Testimonial High level overview of the SELECT Part Store Dealer and Fleet testimonialsHow To Use SELECT Administration Site Dealership access to SELECTrsquos admin site Overview of key administration functionsDisplay PREFERRED Pricing How to display PREFERRED Pricing Cause and corrections for common pricing errorsUsing MAPP Data to Boost Sales Identify parts sales opportunities in MAPP CustomizeSELECTtotargetfleetsIMPACT Parts Catalog Howadealershipmakestheinitialrequestforafleetrsquosaccessto Fleet IMPACT Setup for Fleet IMPACT in SELECT Troubleshooting Fleet IMPACT access issues UpdatingfleetVINsforFleetIMPACTRunning Report Wheretofindreports Overview of each key reportCreating Dealer Promotions Overview of what is needed to create a dealer funded SELECT promotionsPublicizing Promotions HighlightdifferentwaysofcommunicatingSELECTpromotionsUsername amp Password Reset user names and passwords

Republic Services TutorialsThese tutorials are to be used to train personnel who sell parts to Republic Services The process outlined in these videos is the only way to ensure pur-chase orders from Republic Services ePro system are generated

Republic Services ndash Account Setup Initial setup of a Republic Services account in the SELECT Part StoreRepublic Services ndash Power User Setup Explanation of why a Power User is needed How to properly setup a Power User in the SELECT Admin How to use the Power User functionRepublic Services ndash Placing Orders How to login as a Power User Switch between users as a Power User in the SELECT Part Store Create a ldquoSaved Orderrdquo How to combat parts that are re-sourced to other vendorsRepublic Services ndash Processing Approved Orders Explains how Republic process orders after you create the saved order General overview of next stepsRepublic Services ndash Tips and Troubleshooting Orders Highlights common errors and correctionsRepublic Services ndash ePro SELECT Part StoreTM Orders Highlights the Republic side of the parts order

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom18

GENERAL ADMINISTRATIVE

PROMOTION SET UP | BRAND LINE CODE MAPPING

Overview FollowtheseinstructionstoensureyourSELECTPartStoreisproperlyconfig-uredtoacceptSELECTPartStorepromotionsThefullconfigurationmustbeperformed prior to any SELECT Part Store promotion be accepted

Promotion Set-Up | BrandLine Code Mapping1 Login to Administration (wwwnexpartcomadmin)2 From the Administration menu select ldquoMVSelect Brand Line Code Maprdquo

3 Select BrandLine Code Assignments

4FromtheBrandConfigurationscreenyouwillhavetheabilitytoactivateordeactivate the Brands that you stock All active Brands will display with a (radic) and all inactive Brands will display with a ( X)

bull To assign a Brand as inactive click on ( radic) next to the Brand and it will change from an active brand ( radic) to an inactive brand ( X)

bull To assign a Brand as active click on the ( X) next to the Brand and it will change from an ( X) inactive brand to an ( radic) active brand

bull When all changes have been completed click on ldquoSaverdquo

5 To assign an activeinactive status for each Brand and Location click on the BranchConfigurationlinknexttotheBrand

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 19

6FromtheBranchConfigurationscreendisabletheBrandforanylocations where it is not carried

bull To assign a Branch as inactive click on ( radic) next to the location and it will change from an active location ( radic) to an inactive location ( X)

bull When all changes have been completed click on ldquoSaverdquo

7FromtheBrandConfigurationscreenselectldquoBrandLineCodeConfigrdquo

8WithintheBrandLineCodeConfigurationscreenassignallsourceline codes available within your DMS to each Brand

bull To assign a sourceline code to a Brand enter the line code amp click the ldquoAddrdquo button You can add as many line codes to each brand as needed

bull Example = Karmak is called Vendor Code and ADP is called Source Code

bull ClickldquoSaverdquowhenyouhavefinishedenteringallsourcelinecodesfor all brands

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom20

Road Choice CatalogTo manage the Road Choice Catalog follow the instructions below

1 Login to wwwnexpartcomadmin and from the main menu select ldquoDistribu-tor Configurationrdquo

2 GotofieldldquoCatalogs Available to Usersrdquo click on the ldquoManagerdquo link

3 Within the Available Catalogs screen yoursquoll see the ldquoRoad Choice Catalogrdquo when you can re-sequence etc4 Click ldquoAdd To All Usersrdquo and check the box to the right

5AdditionalconfigurationisavailablebutshouldbepresetbyWHIwithin

link in the main menu

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 21

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 4: SELECT Part Store User Manual

DPM CHECKLIST

Dealership Visit ChecklistHow to Assess Dealership Performance

Introduction to SELECTBeforeyoutalktoadealershiporfleetabouttheSELECTPartStoreyoumustbecome familiar with its purpose functions capabilities and limitation SELECT isawebbasedinterfacethatgivesfleetstheabilitytoorderpartsfromtheirMack and Volvo Trucks dealership 247 all with real-time inventory and custom pricingEachfleetlogincredentialisspecifictoanindividualrelationshipbe-tweenafleetanddealershipgroupIfafleetwantstoaccessmultipledealership

Tutorial Videos SELECT Part Store Dealer Presentation

SELECT Part Store Fleet Presentation

Fleet AccessVisit wwwSELECTPartStorecomtodemothefleetsideofSELECTPartStoreThis site has full functionality but orders cannot be placed

Login Passwordvmselect-1 vmselect-1vmselect-2 vmselect-2vmselect-3 vmselect-3vmselect-4 vmselect-4

DEMO IDrsquoS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom4

Admin AccessTo visit the administration demo site go to wwwnexpartcomadmin Login cre-dentials are case sensitive

Login PasswordDPMTest DPMTest1

Note ndash Do not change the password as it issharedwiththeentirefield

The SELECT Administration menu will allow you access to the various functions

Dealership Visit Preparationbull Review Monthly SELECT Dashboard to identify performance trends im-

provement or detrition performancebull Drill down as neededbull Identify 2 or 3 areas of focus and improvement to discuss with the

dealer teambull Compare performance vs dealership goals

bull Review Monthly SELECT Promotionsbull Prepare discussing new SELECT features or enhancementsbull Review SELECT DOS scoringbull Encourage dealership to develop their own SELECT promotionbull Set dealership commitments for upcoming monthbull Ask as many OPSs as possible who they signed up on SELECT last month

what their SELECT sales goal is and how they are performing against that Follow up as needed

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 5

REPORTSCorporate Reporting

Each month you are sent a report that helps you evaluate how your Region Dis-trict and Dealers are performing with SELECT There are 4 tabs to the report and each provides more detail about SELECT sales This report should not be send toadealerforanyreasonasthefilecontainsinformationfrommanydifferentdealer groups If a dealership wants the information to use for their internal use it is recommended that the requested information be printed to a PDF

Each tab of the report has Top 10 lists and trending information at the top The main body of the reports consists of sales dollars ticket averages number of or-ders and stock check information This should provide a picture of how SELECT sales are trending

Dashboard ReportThehighestlevelreportandquicklyidentifiesoverallsalestrendfortheNationRegions and Districts In this report there are Month over Month CYTD and PYTD sales comparisons PYTD and CYTD ticket average monthly and YTD orders along with the number of Stock Checks and Stock Check Ration (average number of Stock Checks before an order is placed)

Regions and Districts can be expanded by clicking on + or ndash next to Region or District

Management Group ReportLook at a single Rooftoprsquos SELECT performance and provides more trending information about the selected Rooftop Use the Dealer Location selector on the left side of the report to change the report data to the desired rooftop Hold down the ldquoCtrlrdquo key to select multiple dealers By clicking the all selected roof-tops will be released

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom6

Management Group-Rooftop ReportBest report for individual dealership discussions Displays SELECT performance for a single Management Group and all of their rooftops Use Dealer Locator to select desired Management Group

Managment Group-CustomerHighest level of detail and can be drilled down to an individual customer Sim-ilar metrics and navigation as the previous reports

Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them manage their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 7

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom8

USER HOW TOrsquoSLogin and Basic Use

Visit wwwSELECTPartStorecom and enter the User Name and Password pro-vided by your dealership administrator Click ldquoLoginrdquo

Select ldquoStock Checkrdquo tab (if not default page) and enter the part number(s) andquantityneededintheopenfieldsClickldquoStockCheckrdquotocheckpriceand availability

The results of the stock check are displayed Note ndash SELECT requires an exact part number match of the DMS inventory to recall a positive response Anything short of an exact match will result in an ldquoinvalid part numberrdquo message being displayed Contact dealer parts personnel for information about the inclusionexclusion of spacesspecial characters in their part number sequence Click ldquoAdd to Orderrdquo to place desired parts into the shopping cart1 Part Description2 MSRP or List Price3 Fleet sale price4 Dropdown for additional inventory locations and Lost Sale description

Inventory locations with a ldquo-ldquo next to the name indicate view only

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 9

FLEET

Click on the shopping card icon in the upper right corner to view your order1 Enter Purchase Order2 Change Ship to Addresses3 Save this order so it can be re-ordered quickly4 Place Order

PlacedorderswillgenerateanldquoOrderConfirmationrdquothatwillbesenttothedesignated dealership personnel and ordering company

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom10

Road Choicetrade Catalog

The Road Choice Truck Parts Catalog is now available to your SELECT Parts Store B2B site and is pre-loaded with parts and images

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 11

Import Parts List and Saved Orders

Import Parts ListThe Import Part List function is a helpful tool for large order or creating stock orders through the saved order process

BeforeyoubeginyouneedanExcelfilethatcontainspartnumbersandorderquantity Important - If you have a computer generated order or export file make sure any information below the last part number and quantity is deleted If this precaution is not taken there is a risk that unneeded information will be imported into SELECT

Then click on the ldquoImport Parts Listrdquo button

Follow the steps below

Once the ldquoStock Checkrdquo has completed place orders as normal

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom12

Saved OrdersSaved Orders is a tool that allows frequent orders to be saved for quick recall and ordering

To create a saved order perform a stock check of the parts needed and place them in the shopping cart From the shopping cart locate the ldquoSave Order Asrdquo box and enter a title for the saved order and click ldquoSave Orderrdquo

To recall a ldquoSaved Orderrdquo click on the ldquoSaved Orderrdquo tab and select the desired orderbyclickingonthehyperlinkedDescriptionfield

AnyrecalledldquoSavedOrderrdquocanbeeditedmodifiedbeforeitissubmitted

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 13

Using Promotions

Apply13 Promotional13 Code13

Utilizing SELECT Promotional Codes Every promotion has associated codes established to facilitate the discount being taken at time of order submission The promotional discount is only valid if eligible items are purchased via Select and promotional code is submitted at time of order Finding Active Promotions All active promotions are contained within the ldquoPromotionsrdquo tab Additionally a rotating banner at the top of each Select screen will identify active promotions ldquoPromotionsrdquo tab disappears if no promotions are active

Promotional codes must be entered after eligible product is placed in ldquoOrder Reviewrdquo Note Only one promotional code can be used per order To take advantage of multiple offers a separate order must be placed Once the code is successfully applied a message will be displayed and the discount will be shown

Example of a successful application of a promotional code in the Order Review screen 13

Note13 ndash13 Quantity13 limits13 for13 each13 promotion13 are13 by13 user13 13 Once13 a13 user13 reaches13 the13 max13 quantity13 they13 are13 done13 for13 the13 specific13 promotion13

Order Qty

Ship Qty

PL Part Number Description Sell

Price Extended Sell Price

Your Price

Core Price

Pack Qty

Extended Price

72 72 960 RMC9046731 BRAKE CLEANER 390 28080 227 000 13

16344

Save $1 on Volvo Branded Brake Cleaner RMC9046731

-100 9144

Total Sell Price 28080 Total Order Value 9144 Total Promo Savings 7200

Order Comments 13 Promotional Code RMC9046731 Your promo code RMC9046731 has been successfully applied A $100 discount has been applied to each RMC9046731 part number purchased within this order

13

SAVE $1 ON BRANDED BRAKE CLEANER

Utilizing SELECT Promotional Codes

14

Integrated Cross-Reference

1 | P a g e

15

1 | P a g e

Stand Alone Cross-Reference

16

Account and User Managment

17

ADMINISTRATIVE HOW TOrsquoSSELECT Part Store Tutorial Video OverviewSELECT Part Store tutorial videos that are available in the SELECT Part Store section of the Trucks Dealer Portal Each title is hyperlinked to the video and by clicking on the title will initiate playing the video

General SELECT Part Store TutorialsDealer Testimonial High level overview of the SELECT Part Store Dealer and Fleet testimonialsHow To Use SELECT Administration Site Dealership access to SELECTrsquos admin site Overview of key administration functionsDisplay PREFERRED Pricing How to display PREFERRED Pricing Cause and corrections for common pricing errorsUsing MAPP Data to Boost Sales Identify parts sales opportunities in MAPP CustomizeSELECTtotargetfleetsIMPACT Parts Catalog Howadealershipmakestheinitialrequestforafleetrsquosaccessto Fleet IMPACT Setup for Fleet IMPACT in SELECT Troubleshooting Fleet IMPACT access issues UpdatingfleetVINsforFleetIMPACTRunning Report Wheretofindreports Overview of each key reportCreating Dealer Promotions Overview of what is needed to create a dealer funded SELECT promotionsPublicizing Promotions HighlightdifferentwaysofcommunicatingSELECTpromotionsUsername amp Password Reset user names and passwords

Republic Services TutorialsThese tutorials are to be used to train personnel who sell parts to Republic Services The process outlined in these videos is the only way to ensure pur-chase orders from Republic Services ePro system are generated

Republic Services ndash Account Setup Initial setup of a Republic Services account in the SELECT Part StoreRepublic Services ndash Power User Setup Explanation of why a Power User is needed How to properly setup a Power User in the SELECT Admin How to use the Power User functionRepublic Services ndash Placing Orders How to login as a Power User Switch between users as a Power User in the SELECT Part Store Create a ldquoSaved Orderrdquo How to combat parts that are re-sourced to other vendorsRepublic Services ndash Processing Approved Orders Explains how Republic process orders after you create the saved order General overview of next stepsRepublic Services ndash Tips and Troubleshooting Orders Highlights common errors and correctionsRepublic Services ndash ePro SELECT Part StoreTM Orders Highlights the Republic side of the parts order

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom18

GENERAL ADMINISTRATIVE

PROMOTION SET UP | BRAND LINE CODE MAPPING

Overview FollowtheseinstructionstoensureyourSELECTPartStoreisproperlyconfig-uredtoacceptSELECTPartStorepromotionsThefullconfigurationmustbeperformed prior to any SELECT Part Store promotion be accepted

Promotion Set-Up | BrandLine Code Mapping1 Login to Administration (wwwnexpartcomadmin)2 From the Administration menu select ldquoMVSelect Brand Line Code Maprdquo

3 Select BrandLine Code Assignments

4FromtheBrandConfigurationscreenyouwillhavetheabilitytoactivateordeactivate the Brands that you stock All active Brands will display with a (radic) and all inactive Brands will display with a ( X)

bull To assign a Brand as inactive click on ( radic) next to the Brand and it will change from an active brand ( radic) to an inactive brand ( X)

bull To assign a Brand as active click on the ( X) next to the Brand and it will change from an ( X) inactive brand to an ( radic) active brand

bull When all changes have been completed click on ldquoSaverdquo

5 To assign an activeinactive status for each Brand and Location click on the BranchConfigurationlinknexttotheBrand

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 19

6FromtheBranchConfigurationscreendisabletheBrandforanylocations where it is not carried

bull To assign a Branch as inactive click on ( radic) next to the location and it will change from an active location ( radic) to an inactive location ( X)

bull When all changes have been completed click on ldquoSaverdquo

7FromtheBrandConfigurationscreenselectldquoBrandLineCodeConfigrdquo

8WithintheBrandLineCodeConfigurationscreenassignallsourceline codes available within your DMS to each Brand

bull To assign a sourceline code to a Brand enter the line code amp click the ldquoAddrdquo button You can add as many line codes to each brand as needed

bull Example = Karmak is called Vendor Code and ADP is called Source Code

bull ClickldquoSaverdquowhenyouhavefinishedenteringallsourcelinecodesfor all brands

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom20

Road Choice CatalogTo manage the Road Choice Catalog follow the instructions below

1 Login to wwwnexpartcomadmin and from the main menu select ldquoDistribu-tor Configurationrdquo

2 GotofieldldquoCatalogs Available to Usersrdquo click on the ldquoManagerdquo link

3 Within the Available Catalogs screen yoursquoll see the ldquoRoad Choice Catalogrdquo when you can re-sequence etc4 Click ldquoAdd To All Usersrdquo and check the box to the right

5AdditionalconfigurationisavailablebutshouldbepresetbyWHIwithin

link in the main menu

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 21

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 5: SELECT Part Store User Manual

Admin AccessTo visit the administration demo site go to wwwnexpartcomadmin Login cre-dentials are case sensitive

Login PasswordDPMTest DPMTest1

Note ndash Do not change the password as it issharedwiththeentirefield

The SELECT Administration menu will allow you access to the various functions

Dealership Visit Preparationbull Review Monthly SELECT Dashboard to identify performance trends im-

provement or detrition performancebull Drill down as neededbull Identify 2 or 3 areas of focus and improvement to discuss with the

dealer teambull Compare performance vs dealership goals

bull Review Monthly SELECT Promotionsbull Prepare discussing new SELECT features or enhancementsbull Review SELECT DOS scoringbull Encourage dealership to develop their own SELECT promotionbull Set dealership commitments for upcoming monthbull Ask as many OPSs as possible who they signed up on SELECT last month

what their SELECT sales goal is and how they are performing against that Follow up as needed

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 5

REPORTSCorporate Reporting

Each month you are sent a report that helps you evaluate how your Region Dis-trict and Dealers are performing with SELECT There are 4 tabs to the report and each provides more detail about SELECT sales This report should not be send toadealerforanyreasonasthefilecontainsinformationfrommanydifferentdealer groups If a dealership wants the information to use for their internal use it is recommended that the requested information be printed to a PDF

Each tab of the report has Top 10 lists and trending information at the top The main body of the reports consists of sales dollars ticket averages number of or-ders and stock check information This should provide a picture of how SELECT sales are trending

Dashboard ReportThehighestlevelreportandquicklyidentifiesoverallsalestrendfortheNationRegions and Districts In this report there are Month over Month CYTD and PYTD sales comparisons PYTD and CYTD ticket average monthly and YTD orders along with the number of Stock Checks and Stock Check Ration (average number of Stock Checks before an order is placed)

Regions and Districts can be expanded by clicking on + or ndash next to Region or District

Management Group ReportLook at a single Rooftoprsquos SELECT performance and provides more trending information about the selected Rooftop Use the Dealer Location selector on the left side of the report to change the report data to the desired rooftop Hold down the ldquoCtrlrdquo key to select multiple dealers By clicking the all selected roof-tops will be released

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom6

Management Group-Rooftop ReportBest report for individual dealership discussions Displays SELECT performance for a single Management Group and all of their rooftops Use Dealer Locator to select desired Management Group

Managment Group-CustomerHighest level of detail and can be drilled down to an individual customer Sim-ilar metrics and navigation as the previous reports

Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them manage their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 7

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom8

USER HOW TOrsquoSLogin and Basic Use

Visit wwwSELECTPartStorecom and enter the User Name and Password pro-vided by your dealership administrator Click ldquoLoginrdquo

Select ldquoStock Checkrdquo tab (if not default page) and enter the part number(s) andquantityneededintheopenfieldsClickldquoStockCheckrdquotocheckpriceand availability

The results of the stock check are displayed Note ndash SELECT requires an exact part number match of the DMS inventory to recall a positive response Anything short of an exact match will result in an ldquoinvalid part numberrdquo message being displayed Contact dealer parts personnel for information about the inclusionexclusion of spacesspecial characters in their part number sequence Click ldquoAdd to Orderrdquo to place desired parts into the shopping cart1 Part Description2 MSRP or List Price3 Fleet sale price4 Dropdown for additional inventory locations and Lost Sale description

Inventory locations with a ldquo-ldquo next to the name indicate view only

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 9

FLEET

Click on the shopping card icon in the upper right corner to view your order1 Enter Purchase Order2 Change Ship to Addresses3 Save this order so it can be re-ordered quickly4 Place Order

PlacedorderswillgenerateanldquoOrderConfirmationrdquothatwillbesenttothedesignated dealership personnel and ordering company

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom10

Road Choicetrade Catalog

The Road Choice Truck Parts Catalog is now available to your SELECT Parts Store B2B site and is pre-loaded with parts and images

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 11

Import Parts List and Saved Orders

Import Parts ListThe Import Part List function is a helpful tool for large order or creating stock orders through the saved order process

BeforeyoubeginyouneedanExcelfilethatcontainspartnumbersandorderquantity Important - If you have a computer generated order or export file make sure any information below the last part number and quantity is deleted If this precaution is not taken there is a risk that unneeded information will be imported into SELECT

Then click on the ldquoImport Parts Listrdquo button

Follow the steps below

Once the ldquoStock Checkrdquo has completed place orders as normal

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom12

Saved OrdersSaved Orders is a tool that allows frequent orders to be saved for quick recall and ordering

To create a saved order perform a stock check of the parts needed and place them in the shopping cart From the shopping cart locate the ldquoSave Order Asrdquo box and enter a title for the saved order and click ldquoSave Orderrdquo

To recall a ldquoSaved Orderrdquo click on the ldquoSaved Orderrdquo tab and select the desired orderbyclickingonthehyperlinkedDescriptionfield

AnyrecalledldquoSavedOrderrdquocanbeeditedmodifiedbeforeitissubmitted

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 13

Using Promotions

Apply13 Promotional13 Code13

Utilizing SELECT Promotional Codes Every promotion has associated codes established to facilitate the discount being taken at time of order submission The promotional discount is only valid if eligible items are purchased via Select and promotional code is submitted at time of order Finding Active Promotions All active promotions are contained within the ldquoPromotionsrdquo tab Additionally a rotating banner at the top of each Select screen will identify active promotions ldquoPromotionsrdquo tab disappears if no promotions are active

Promotional codes must be entered after eligible product is placed in ldquoOrder Reviewrdquo Note Only one promotional code can be used per order To take advantage of multiple offers a separate order must be placed Once the code is successfully applied a message will be displayed and the discount will be shown

Example of a successful application of a promotional code in the Order Review screen 13

Note13 ndash13 Quantity13 limits13 for13 each13 promotion13 are13 by13 user13 13 Once13 a13 user13 reaches13 the13 max13 quantity13 they13 are13 done13 for13 the13 specific13 promotion13

Order Qty

Ship Qty

PL Part Number Description Sell

Price Extended Sell Price

Your Price

Core Price

Pack Qty

Extended Price

72 72 960 RMC9046731 BRAKE CLEANER 390 28080 227 000 13

16344

Save $1 on Volvo Branded Brake Cleaner RMC9046731

-100 9144

Total Sell Price 28080 Total Order Value 9144 Total Promo Savings 7200

Order Comments 13 Promotional Code RMC9046731 Your promo code RMC9046731 has been successfully applied A $100 discount has been applied to each RMC9046731 part number purchased within this order

13

SAVE $1 ON BRANDED BRAKE CLEANER

Utilizing SELECT Promotional Codes

14

Integrated Cross-Reference

1 | P a g e

15

1 | P a g e

Stand Alone Cross-Reference

16

Account and User Managment

17

ADMINISTRATIVE HOW TOrsquoSSELECT Part Store Tutorial Video OverviewSELECT Part Store tutorial videos that are available in the SELECT Part Store section of the Trucks Dealer Portal Each title is hyperlinked to the video and by clicking on the title will initiate playing the video

General SELECT Part Store TutorialsDealer Testimonial High level overview of the SELECT Part Store Dealer and Fleet testimonialsHow To Use SELECT Administration Site Dealership access to SELECTrsquos admin site Overview of key administration functionsDisplay PREFERRED Pricing How to display PREFERRED Pricing Cause and corrections for common pricing errorsUsing MAPP Data to Boost Sales Identify parts sales opportunities in MAPP CustomizeSELECTtotargetfleetsIMPACT Parts Catalog Howadealershipmakestheinitialrequestforafleetrsquosaccessto Fleet IMPACT Setup for Fleet IMPACT in SELECT Troubleshooting Fleet IMPACT access issues UpdatingfleetVINsforFleetIMPACTRunning Report Wheretofindreports Overview of each key reportCreating Dealer Promotions Overview of what is needed to create a dealer funded SELECT promotionsPublicizing Promotions HighlightdifferentwaysofcommunicatingSELECTpromotionsUsername amp Password Reset user names and passwords

Republic Services TutorialsThese tutorials are to be used to train personnel who sell parts to Republic Services The process outlined in these videos is the only way to ensure pur-chase orders from Republic Services ePro system are generated

Republic Services ndash Account Setup Initial setup of a Republic Services account in the SELECT Part StoreRepublic Services ndash Power User Setup Explanation of why a Power User is needed How to properly setup a Power User in the SELECT Admin How to use the Power User functionRepublic Services ndash Placing Orders How to login as a Power User Switch between users as a Power User in the SELECT Part Store Create a ldquoSaved Orderrdquo How to combat parts that are re-sourced to other vendorsRepublic Services ndash Processing Approved Orders Explains how Republic process orders after you create the saved order General overview of next stepsRepublic Services ndash Tips and Troubleshooting Orders Highlights common errors and correctionsRepublic Services ndash ePro SELECT Part StoreTM Orders Highlights the Republic side of the parts order

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom18

GENERAL ADMINISTRATIVE

PROMOTION SET UP | BRAND LINE CODE MAPPING

Overview FollowtheseinstructionstoensureyourSELECTPartStoreisproperlyconfig-uredtoacceptSELECTPartStorepromotionsThefullconfigurationmustbeperformed prior to any SELECT Part Store promotion be accepted

Promotion Set-Up | BrandLine Code Mapping1 Login to Administration (wwwnexpartcomadmin)2 From the Administration menu select ldquoMVSelect Brand Line Code Maprdquo

3 Select BrandLine Code Assignments

4FromtheBrandConfigurationscreenyouwillhavetheabilitytoactivateordeactivate the Brands that you stock All active Brands will display with a (radic) and all inactive Brands will display with a ( X)

bull To assign a Brand as inactive click on ( radic) next to the Brand and it will change from an active brand ( radic) to an inactive brand ( X)

bull To assign a Brand as active click on the ( X) next to the Brand and it will change from an ( X) inactive brand to an ( radic) active brand

bull When all changes have been completed click on ldquoSaverdquo

5 To assign an activeinactive status for each Brand and Location click on the BranchConfigurationlinknexttotheBrand

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 19

6FromtheBranchConfigurationscreendisabletheBrandforanylocations where it is not carried

bull To assign a Branch as inactive click on ( radic) next to the location and it will change from an active location ( radic) to an inactive location ( X)

bull When all changes have been completed click on ldquoSaverdquo

7FromtheBrandConfigurationscreenselectldquoBrandLineCodeConfigrdquo

8WithintheBrandLineCodeConfigurationscreenassignallsourceline codes available within your DMS to each Brand

bull To assign a sourceline code to a Brand enter the line code amp click the ldquoAddrdquo button You can add as many line codes to each brand as needed

bull Example = Karmak is called Vendor Code and ADP is called Source Code

bull ClickldquoSaverdquowhenyouhavefinishedenteringallsourcelinecodesfor all brands

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom20

Road Choice CatalogTo manage the Road Choice Catalog follow the instructions below

1 Login to wwwnexpartcomadmin and from the main menu select ldquoDistribu-tor Configurationrdquo

2 GotofieldldquoCatalogs Available to Usersrdquo click on the ldquoManagerdquo link

3 Within the Available Catalogs screen yoursquoll see the ldquoRoad Choice Catalogrdquo when you can re-sequence etc4 Click ldquoAdd To All Usersrdquo and check the box to the right

5AdditionalconfigurationisavailablebutshouldbepresetbyWHIwithin

link in the main menu

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 21

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 6: SELECT Part Store User Manual

REPORTSCorporate Reporting

Each month you are sent a report that helps you evaluate how your Region Dis-trict and Dealers are performing with SELECT There are 4 tabs to the report and each provides more detail about SELECT sales This report should not be send toadealerforanyreasonasthefilecontainsinformationfrommanydifferentdealer groups If a dealership wants the information to use for their internal use it is recommended that the requested information be printed to a PDF

Each tab of the report has Top 10 lists and trending information at the top The main body of the reports consists of sales dollars ticket averages number of or-ders and stock check information This should provide a picture of how SELECT sales are trending

Dashboard ReportThehighestlevelreportandquicklyidentifiesoverallsalestrendfortheNationRegions and Districts In this report there are Month over Month CYTD and PYTD sales comparisons PYTD and CYTD ticket average monthly and YTD orders along with the number of Stock Checks and Stock Check Ration (average number of Stock Checks before an order is placed)

Regions and Districts can be expanded by clicking on + or ndash next to Region or District

Management Group ReportLook at a single Rooftoprsquos SELECT performance and provides more trending information about the selected Rooftop Use the Dealer Location selector on the left side of the report to change the report data to the desired rooftop Hold down the ldquoCtrlrdquo key to select multiple dealers By clicking the all selected roof-tops will be released

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom6

Management Group-Rooftop ReportBest report for individual dealership discussions Displays SELECT performance for a single Management Group and all of their rooftops Use Dealer Locator to select desired Management Group

Managment Group-CustomerHighest level of detail and can be drilled down to an individual customer Sim-ilar metrics and navigation as the previous reports

Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them manage their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 7

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom8

USER HOW TOrsquoSLogin and Basic Use

Visit wwwSELECTPartStorecom and enter the User Name and Password pro-vided by your dealership administrator Click ldquoLoginrdquo

Select ldquoStock Checkrdquo tab (if not default page) and enter the part number(s) andquantityneededintheopenfieldsClickldquoStockCheckrdquotocheckpriceand availability

The results of the stock check are displayed Note ndash SELECT requires an exact part number match of the DMS inventory to recall a positive response Anything short of an exact match will result in an ldquoinvalid part numberrdquo message being displayed Contact dealer parts personnel for information about the inclusionexclusion of spacesspecial characters in their part number sequence Click ldquoAdd to Orderrdquo to place desired parts into the shopping cart1 Part Description2 MSRP or List Price3 Fleet sale price4 Dropdown for additional inventory locations and Lost Sale description

Inventory locations with a ldquo-ldquo next to the name indicate view only

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 9

FLEET

Click on the shopping card icon in the upper right corner to view your order1 Enter Purchase Order2 Change Ship to Addresses3 Save this order so it can be re-ordered quickly4 Place Order

PlacedorderswillgenerateanldquoOrderConfirmationrdquothatwillbesenttothedesignated dealership personnel and ordering company

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom10

Road Choicetrade Catalog

The Road Choice Truck Parts Catalog is now available to your SELECT Parts Store B2B site and is pre-loaded with parts and images

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 11

Import Parts List and Saved Orders

Import Parts ListThe Import Part List function is a helpful tool for large order or creating stock orders through the saved order process

BeforeyoubeginyouneedanExcelfilethatcontainspartnumbersandorderquantity Important - If you have a computer generated order or export file make sure any information below the last part number and quantity is deleted If this precaution is not taken there is a risk that unneeded information will be imported into SELECT

Then click on the ldquoImport Parts Listrdquo button

Follow the steps below

Once the ldquoStock Checkrdquo has completed place orders as normal

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom12

Saved OrdersSaved Orders is a tool that allows frequent orders to be saved for quick recall and ordering

To create a saved order perform a stock check of the parts needed and place them in the shopping cart From the shopping cart locate the ldquoSave Order Asrdquo box and enter a title for the saved order and click ldquoSave Orderrdquo

To recall a ldquoSaved Orderrdquo click on the ldquoSaved Orderrdquo tab and select the desired orderbyclickingonthehyperlinkedDescriptionfield

AnyrecalledldquoSavedOrderrdquocanbeeditedmodifiedbeforeitissubmitted

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 13

Using Promotions

Apply13 Promotional13 Code13

Utilizing SELECT Promotional Codes Every promotion has associated codes established to facilitate the discount being taken at time of order submission The promotional discount is only valid if eligible items are purchased via Select and promotional code is submitted at time of order Finding Active Promotions All active promotions are contained within the ldquoPromotionsrdquo tab Additionally a rotating banner at the top of each Select screen will identify active promotions ldquoPromotionsrdquo tab disappears if no promotions are active

Promotional codes must be entered after eligible product is placed in ldquoOrder Reviewrdquo Note Only one promotional code can be used per order To take advantage of multiple offers a separate order must be placed Once the code is successfully applied a message will be displayed and the discount will be shown

Example of a successful application of a promotional code in the Order Review screen 13

Note13 ndash13 Quantity13 limits13 for13 each13 promotion13 are13 by13 user13 13 Once13 a13 user13 reaches13 the13 max13 quantity13 they13 are13 done13 for13 the13 specific13 promotion13

Order Qty

Ship Qty

PL Part Number Description Sell

Price Extended Sell Price

Your Price

Core Price

Pack Qty

Extended Price

72 72 960 RMC9046731 BRAKE CLEANER 390 28080 227 000 13

16344

Save $1 on Volvo Branded Brake Cleaner RMC9046731

-100 9144

Total Sell Price 28080 Total Order Value 9144 Total Promo Savings 7200

Order Comments 13 Promotional Code RMC9046731 Your promo code RMC9046731 has been successfully applied A $100 discount has been applied to each RMC9046731 part number purchased within this order

13

SAVE $1 ON BRANDED BRAKE CLEANER

Utilizing SELECT Promotional Codes

14

Integrated Cross-Reference

1 | P a g e

15

1 | P a g e

Stand Alone Cross-Reference

16

Account and User Managment

17

ADMINISTRATIVE HOW TOrsquoSSELECT Part Store Tutorial Video OverviewSELECT Part Store tutorial videos that are available in the SELECT Part Store section of the Trucks Dealer Portal Each title is hyperlinked to the video and by clicking on the title will initiate playing the video

General SELECT Part Store TutorialsDealer Testimonial High level overview of the SELECT Part Store Dealer and Fleet testimonialsHow To Use SELECT Administration Site Dealership access to SELECTrsquos admin site Overview of key administration functionsDisplay PREFERRED Pricing How to display PREFERRED Pricing Cause and corrections for common pricing errorsUsing MAPP Data to Boost Sales Identify parts sales opportunities in MAPP CustomizeSELECTtotargetfleetsIMPACT Parts Catalog Howadealershipmakestheinitialrequestforafleetrsquosaccessto Fleet IMPACT Setup for Fleet IMPACT in SELECT Troubleshooting Fleet IMPACT access issues UpdatingfleetVINsforFleetIMPACTRunning Report Wheretofindreports Overview of each key reportCreating Dealer Promotions Overview of what is needed to create a dealer funded SELECT promotionsPublicizing Promotions HighlightdifferentwaysofcommunicatingSELECTpromotionsUsername amp Password Reset user names and passwords

Republic Services TutorialsThese tutorials are to be used to train personnel who sell parts to Republic Services The process outlined in these videos is the only way to ensure pur-chase orders from Republic Services ePro system are generated

Republic Services ndash Account Setup Initial setup of a Republic Services account in the SELECT Part StoreRepublic Services ndash Power User Setup Explanation of why a Power User is needed How to properly setup a Power User in the SELECT Admin How to use the Power User functionRepublic Services ndash Placing Orders How to login as a Power User Switch between users as a Power User in the SELECT Part Store Create a ldquoSaved Orderrdquo How to combat parts that are re-sourced to other vendorsRepublic Services ndash Processing Approved Orders Explains how Republic process orders after you create the saved order General overview of next stepsRepublic Services ndash Tips and Troubleshooting Orders Highlights common errors and correctionsRepublic Services ndash ePro SELECT Part StoreTM Orders Highlights the Republic side of the parts order

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom18

GENERAL ADMINISTRATIVE

PROMOTION SET UP | BRAND LINE CODE MAPPING

Overview FollowtheseinstructionstoensureyourSELECTPartStoreisproperlyconfig-uredtoacceptSELECTPartStorepromotionsThefullconfigurationmustbeperformed prior to any SELECT Part Store promotion be accepted

Promotion Set-Up | BrandLine Code Mapping1 Login to Administration (wwwnexpartcomadmin)2 From the Administration menu select ldquoMVSelect Brand Line Code Maprdquo

3 Select BrandLine Code Assignments

4FromtheBrandConfigurationscreenyouwillhavetheabilitytoactivateordeactivate the Brands that you stock All active Brands will display with a (radic) and all inactive Brands will display with a ( X)

bull To assign a Brand as inactive click on ( radic) next to the Brand and it will change from an active brand ( radic) to an inactive brand ( X)

bull To assign a Brand as active click on the ( X) next to the Brand and it will change from an ( X) inactive brand to an ( radic) active brand

bull When all changes have been completed click on ldquoSaverdquo

5 To assign an activeinactive status for each Brand and Location click on the BranchConfigurationlinknexttotheBrand

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 19

6FromtheBranchConfigurationscreendisabletheBrandforanylocations where it is not carried

bull To assign a Branch as inactive click on ( radic) next to the location and it will change from an active location ( radic) to an inactive location ( X)

bull When all changes have been completed click on ldquoSaverdquo

7FromtheBrandConfigurationscreenselectldquoBrandLineCodeConfigrdquo

8WithintheBrandLineCodeConfigurationscreenassignallsourceline codes available within your DMS to each Brand

bull To assign a sourceline code to a Brand enter the line code amp click the ldquoAddrdquo button You can add as many line codes to each brand as needed

bull Example = Karmak is called Vendor Code and ADP is called Source Code

bull ClickldquoSaverdquowhenyouhavefinishedenteringallsourcelinecodesfor all brands

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom20

Road Choice CatalogTo manage the Road Choice Catalog follow the instructions below

1 Login to wwwnexpartcomadmin and from the main menu select ldquoDistribu-tor Configurationrdquo

2 GotofieldldquoCatalogs Available to Usersrdquo click on the ldquoManagerdquo link

3 Within the Available Catalogs screen yoursquoll see the ldquoRoad Choice Catalogrdquo when you can re-sequence etc4 Click ldquoAdd To All Usersrdquo and check the box to the right

5AdditionalconfigurationisavailablebutshouldbepresetbyWHIwithin

link in the main menu

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 21

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 7: SELECT Part Store User Manual

Management Group-Rooftop ReportBest report for individual dealership discussions Displays SELECT performance for a single Management Group and all of their rooftops Use Dealer Locator to select desired Management Group

Managment Group-CustomerHighest level of detail and can be drilled down to an individual customer Sim-ilar metrics and navigation as the previous reports

Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them manage their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 7

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom8

USER HOW TOrsquoSLogin and Basic Use

Visit wwwSELECTPartStorecom and enter the User Name and Password pro-vided by your dealership administrator Click ldquoLoginrdquo

Select ldquoStock Checkrdquo tab (if not default page) and enter the part number(s) andquantityneededintheopenfieldsClickldquoStockCheckrdquotocheckpriceand availability

The results of the stock check are displayed Note ndash SELECT requires an exact part number match of the DMS inventory to recall a positive response Anything short of an exact match will result in an ldquoinvalid part numberrdquo message being displayed Contact dealer parts personnel for information about the inclusionexclusion of spacesspecial characters in their part number sequence Click ldquoAdd to Orderrdquo to place desired parts into the shopping cart1 Part Description2 MSRP or List Price3 Fleet sale price4 Dropdown for additional inventory locations and Lost Sale description

Inventory locations with a ldquo-ldquo next to the name indicate view only

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 9

FLEET

Click on the shopping card icon in the upper right corner to view your order1 Enter Purchase Order2 Change Ship to Addresses3 Save this order so it can be re-ordered quickly4 Place Order

PlacedorderswillgenerateanldquoOrderConfirmationrdquothatwillbesenttothedesignated dealership personnel and ordering company

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom10

Road Choicetrade Catalog

The Road Choice Truck Parts Catalog is now available to your SELECT Parts Store B2B site and is pre-loaded with parts and images

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 11

Import Parts List and Saved Orders

Import Parts ListThe Import Part List function is a helpful tool for large order or creating stock orders through the saved order process

BeforeyoubeginyouneedanExcelfilethatcontainspartnumbersandorderquantity Important - If you have a computer generated order or export file make sure any information below the last part number and quantity is deleted If this precaution is not taken there is a risk that unneeded information will be imported into SELECT

Then click on the ldquoImport Parts Listrdquo button

Follow the steps below

Once the ldquoStock Checkrdquo has completed place orders as normal

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom12

Saved OrdersSaved Orders is a tool that allows frequent orders to be saved for quick recall and ordering

To create a saved order perform a stock check of the parts needed and place them in the shopping cart From the shopping cart locate the ldquoSave Order Asrdquo box and enter a title for the saved order and click ldquoSave Orderrdquo

To recall a ldquoSaved Orderrdquo click on the ldquoSaved Orderrdquo tab and select the desired orderbyclickingonthehyperlinkedDescriptionfield

AnyrecalledldquoSavedOrderrdquocanbeeditedmodifiedbeforeitissubmitted

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 13

Using Promotions

Apply13 Promotional13 Code13

Utilizing SELECT Promotional Codes Every promotion has associated codes established to facilitate the discount being taken at time of order submission The promotional discount is only valid if eligible items are purchased via Select and promotional code is submitted at time of order Finding Active Promotions All active promotions are contained within the ldquoPromotionsrdquo tab Additionally a rotating banner at the top of each Select screen will identify active promotions ldquoPromotionsrdquo tab disappears if no promotions are active

Promotional codes must be entered after eligible product is placed in ldquoOrder Reviewrdquo Note Only one promotional code can be used per order To take advantage of multiple offers a separate order must be placed Once the code is successfully applied a message will be displayed and the discount will be shown

Example of a successful application of a promotional code in the Order Review screen 13

Note13 ndash13 Quantity13 limits13 for13 each13 promotion13 are13 by13 user13 13 Once13 a13 user13 reaches13 the13 max13 quantity13 they13 are13 done13 for13 the13 specific13 promotion13

Order Qty

Ship Qty

PL Part Number Description Sell

Price Extended Sell Price

Your Price

Core Price

Pack Qty

Extended Price

72 72 960 RMC9046731 BRAKE CLEANER 390 28080 227 000 13

16344

Save $1 on Volvo Branded Brake Cleaner RMC9046731

-100 9144

Total Sell Price 28080 Total Order Value 9144 Total Promo Savings 7200

Order Comments 13 Promotional Code RMC9046731 Your promo code RMC9046731 has been successfully applied A $100 discount has been applied to each RMC9046731 part number purchased within this order

13

SAVE $1 ON BRANDED BRAKE CLEANER

Utilizing SELECT Promotional Codes

14

Integrated Cross-Reference

1 | P a g e

15

1 | P a g e

Stand Alone Cross-Reference

16

Account and User Managment

17

ADMINISTRATIVE HOW TOrsquoSSELECT Part Store Tutorial Video OverviewSELECT Part Store tutorial videos that are available in the SELECT Part Store section of the Trucks Dealer Portal Each title is hyperlinked to the video and by clicking on the title will initiate playing the video

General SELECT Part Store TutorialsDealer Testimonial High level overview of the SELECT Part Store Dealer and Fleet testimonialsHow To Use SELECT Administration Site Dealership access to SELECTrsquos admin site Overview of key administration functionsDisplay PREFERRED Pricing How to display PREFERRED Pricing Cause and corrections for common pricing errorsUsing MAPP Data to Boost Sales Identify parts sales opportunities in MAPP CustomizeSELECTtotargetfleetsIMPACT Parts Catalog Howadealershipmakestheinitialrequestforafleetrsquosaccessto Fleet IMPACT Setup for Fleet IMPACT in SELECT Troubleshooting Fleet IMPACT access issues UpdatingfleetVINsforFleetIMPACTRunning Report Wheretofindreports Overview of each key reportCreating Dealer Promotions Overview of what is needed to create a dealer funded SELECT promotionsPublicizing Promotions HighlightdifferentwaysofcommunicatingSELECTpromotionsUsername amp Password Reset user names and passwords

Republic Services TutorialsThese tutorials are to be used to train personnel who sell parts to Republic Services The process outlined in these videos is the only way to ensure pur-chase orders from Republic Services ePro system are generated

Republic Services ndash Account Setup Initial setup of a Republic Services account in the SELECT Part StoreRepublic Services ndash Power User Setup Explanation of why a Power User is needed How to properly setup a Power User in the SELECT Admin How to use the Power User functionRepublic Services ndash Placing Orders How to login as a Power User Switch between users as a Power User in the SELECT Part Store Create a ldquoSaved Orderrdquo How to combat parts that are re-sourced to other vendorsRepublic Services ndash Processing Approved Orders Explains how Republic process orders after you create the saved order General overview of next stepsRepublic Services ndash Tips and Troubleshooting Orders Highlights common errors and correctionsRepublic Services ndash ePro SELECT Part StoreTM Orders Highlights the Republic side of the parts order

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom18

GENERAL ADMINISTRATIVE

PROMOTION SET UP | BRAND LINE CODE MAPPING

Overview FollowtheseinstructionstoensureyourSELECTPartStoreisproperlyconfig-uredtoacceptSELECTPartStorepromotionsThefullconfigurationmustbeperformed prior to any SELECT Part Store promotion be accepted

Promotion Set-Up | BrandLine Code Mapping1 Login to Administration (wwwnexpartcomadmin)2 From the Administration menu select ldquoMVSelect Brand Line Code Maprdquo

3 Select BrandLine Code Assignments

4FromtheBrandConfigurationscreenyouwillhavetheabilitytoactivateordeactivate the Brands that you stock All active Brands will display with a (radic) and all inactive Brands will display with a ( X)

bull To assign a Brand as inactive click on ( radic) next to the Brand and it will change from an active brand ( radic) to an inactive brand ( X)

bull To assign a Brand as active click on the ( X) next to the Brand and it will change from an ( X) inactive brand to an ( radic) active brand

bull When all changes have been completed click on ldquoSaverdquo

5 To assign an activeinactive status for each Brand and Location click on the BranchConfigurationlinknexttotheBrand

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 19

6FromtheBranchConfigurationscreendisabletheBrandforanylocations where it is not carried

bull To assign a Branch as inactive click on ( radic) next to the location and it will change from an active location ( radic) to an inactive location ( X)

bull When all changes have been completed click on ldquoSaverdquo

7FromtheBrandConfigurationscreenselectldquoBrandLineCodeConfigrdquo

8WithintheBrandLineCodeConfigurationscreenassignallsourceline codes available within your DMS to each Brand

bull To assign a sourceline code to a Brand enter the line code amp click the ldquoAddrdquo button You can add as many line codes to each brand as needed

bull Example = Karmak is called Vendor Code and ADP is called Source Code

bull ClickldquoSaverdquowhenyouhavefinishedenteringallsourcelinecodesfor all brands

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom20

Road Choice CatalogTo manage the Road Choice Catalog follow the instructions below

1 Login to wwwnexpartcomadmin and from the main menu select ldquoDistribu-tor Configurationrdquo

2 GotofieldldquoCatalogs Available to Usersrdquo click on the ldquoManagerdquo link

3 Within the Available Catalogs screen yoursquoll see the ldquoRoad Choice Catalogrdquo when you can re-sequence etc4 Click ldquoAdd To All Usersrdquo and check the box to the right

5AdditionalconfigurationisavailablebutshouldbepresetbyWHIwithin

link in the main menu

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 21

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 8: SELECT Part Store User Manual

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom8

USER HOW TOrsquoSLogin and Basic Use

Visit wwwSELECTPartStorecom and enter the User Name and Password pro-vided by your dealership administrator Click ldquoLoginrdquo

Select ldquoStock Checkrdquo tab (if not default page) and enter the part number(s) andquantityneededintheopenfieldsClickldquoStockCheckrdquotocheckpriceand availability

The results of the stock check are displayed Note ndash SELECT requires an exact part number match of the DMS inventory to recall a positive response Anything short of an exact match will result in an ldquoinvalid part numberrdquo message being displayed Contact dealer parts personnel for information about the inclusionexclusion of spacesspecial characters in their part number sequence Click ldquoAdd to Orderrdquo to place desired parts into the shopping cart1 Part Description2 MSRP or List Price3 Fleet sale price4 Dropdown for additional inventory locations and Lost Sale description

Inventory locations with a ldquo-ldquo next to the name indicate view only

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 9

FLEET

Click on the shopping card icon in the upper right corner to view your order1 Enter Purchase Order2 Change Ship to Addresses3 Save this order so it can be re-ordered quickly4 Place Order

PlacedorderswillgenerateanldquoOrderConfirmationrdquothatwillbesenttothedesignated dealership personnel and ordering company

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom10

Road Choicetrade Catalog

The Road Choice Truck Parts Catalog is now available to your SELECT Parts Store B2B site and is pre-loaded with parts and images

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 11

Import Parts List and Saved Orders

Import Parts ListThe Import Part List function is a helpful tool for large order or creating stock orders through the saved order process

BeforeyoubeginyouneedanExcelfilethatcontainspartnumbersandorderquantity Important - If you have a computer generated order or export file make sure any information below the last part number and quantity is deleted If this precaution is not taken there is a risk that unneeded information will be imported into SELECT

Then click on the ldquoImport Parts Listrdquo button

Follow the steps below

Once the ldquoStock Checkrdquo has completed place orders as normal

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom12

Saved OrdersSaved Orders is a tool that allows frequent orders to be saved for quick recall and ordering

To create a saved order perform a stock check of the parts needed and place them in the shopping cart From the shopping cart locate the ldquoSave Order Asrdquo box and enter a title for the saved order and click ldquoSave Orderrdquo

To recall a ldquoSaved Orderrdquo click on the ldquoSaved Orderrdquo tab and select the desired orderbyclickingonthehyperlinkedDescriptionfield

AnyrecalledldquoSavedOrderrdquocanbeeditedmodifiedbeforeitissubmitted

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 13

Using Promotions

Apply13 Promotional13 Code13

Utilizing SELECT Promotional Codes Every promotion has associated codes established to facilitate the discount being taken at time of order submission The promotional discount is only valid if eligible items are purchased via Select and promotional code is submitted at time of order Finding Active Promotions All active promotions are contained within the ldquoPromotionsrdquo tab Additionally a rotating banner at the top of each Select screen will identify active promotions ldquoPromotionsrdquo tab disappears if no promotions are active

Promotional codes must be entered after eligible product is placed in ldquoOrder Reviewrdquo Note Only one promotional code can be used per order To take advantage of multiple offers a separate order must be placed Once the code is successfully applied a message will be displayed and the discount will be shown

Example of a successful application of a promotional code in the Order Review screen 13

Note13 ndash13 Quantity13 limits13 for13 each13 promotion13 are13 by13 user13 13 Once13 a13 user13 reaches13 the13 max13 quantity13 they13 are13 done13 for13 the13 specific13 promotion13

Order Qty

Ship Qty

PL Part Number Description Sell

Price Extended Sell Price

Your Price

Core Price

Pack Qty

Extended Price

72 72 960 RMC9046731 BRAKE CLEANER 390 28080 227 000 13

16344

Save $1 on Volvo Branded Brake Cleaner RMC9046731

-100 9144

Total Sell Price 28080 Total Order Value 9144 Total Promo Savings 7200

Order Comments 13 Promotional Code RMC9046731 Your promo code RMC9046731 has been successfully applied A $100 discount has been applied to each RMC9046731 part number purchased within this order

13

SAVE $1 ON BRANDED BRAKE CLEANER

Utilizing SELECT Promotional Codes

14

Integrated Cross-Reference

1 | P a g e

15

1 | P a g e

Stand Alone Cross-Reference

16

Account and User Managment

17

ADMINISTRATIVE HOW TOrsquoSSELECT Part Store Tutorial Video OverviewSELECT Part Store tutorial videos that are available in the SELECT Part Store section of the Trucks Dealer Portal Each title is hyperlinked to the video and by clicking on the title will initiate playing the video

General SELECT Part Store TutorialsDealer Testimonial High level overview of the SELECT Part Store Dealer and Fleet testimonialsHow To Use SELECT Administration Site Dealership access to SELECTrsquos admin site Overview of key administration functionsDisplay PREFERRED Pricing How to display PREFERRED Pricing Cause and corrections for common pricing errorsUsing MAPP Data to Boost Sales Identify parts sales opportunities in MAPP CustomizeSELECTtotargetfleetsIMPACT Parts Catalog Howadealershipmakestheinitialrequestforafleetrsquosaccessto Fleet IMPACT Setup for Fleet IMPACT in SELECT Troubleshooting Fleet IMPACT access issues UpdatingfleetVINsforFleetIMPACTRunning Report Wheretofindreports Overview of each key reportCreating Dealer Promotions Overview of what is needed to create a dealer funded SELECT promotionsPublicizing Promotions HighlightdifferentwaysofcommunicatingSELECTpromotionsUsername amp Password Reset user names and passwords

Republic Services TutorialsThese tutorials are to be used to train personnel who sell parts to Republic Services The process outlined in these videos is the only way to ensure pur-chase orders from Republic Services ePro system are generated

Republic Services ndash Account Setup Initial setup of a Republic Services account in the SELECT Part StoreRepublic Services ndash Power User Setup Explanation of why a Power User is needed How to properly setup a Power User in the SELECT Admin How to use the Power User functionRepublic Services ndash Placing Orders How to login as a Power User Switch between users as a Power User in the SELECT Part Store Create a ldquoSaved Orderrdquo How to combat parts that are re-sourced to other vendorsRepublic Services ndash Processing Approved Orders Explains how Republic process orders after you create the saved order General overview of next stepsRepublic Services ndash Tips and Troubleshooting Orders Highlights common errors and correctionsRepublic Services ndash ePro SELECT Part StoreTM Orders Highlights the Republic side of the parts order

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom18

GENERAL ADMINISTRATIVE

PROMOTION SET UP | BRAND LINE CODE MAPPING

Overview FollowtheseinstructionstoensureyourSELECTPartStoreisproperlyconfig-uredtoacceptSELECTPartStorepromotionsThefullconfigurationmustbeperformed prior to any SELECT Part Store promotion be accepted

Promotion Set-Up | BrandLine Code Mapping1 Login to Administration (wwwnexpartcomadmin)2 From the Administration menu select ldquoMVSelect Brand Line Code Maprdquo

3 Select BrandLine Code Assignments

4FromtheBrandConfigurationscreenyouwillhavetheabilitytoactivateordeactivate the Brands that you stock All active Brands will display with a (radic) and all inactive Brands will display with a ( X)

bull To assign a Brand as inactive click on ( radic) next to the Brand and it will change from an active brand ( radic) to an inactive brand ( X)

bull To assign a Brand as active click on the ( X) next to the Brand and it will change from an ( X) inactive brand to an ( radic) active brand

bull When all changes have been completed click on ldquoSaverdquo

5 To assign an activeinactive status for each Brand and Location click on the BranchConfigurationlinknexttotheBrand

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 19

6FromtheBranchConfigurationscreendisabletheBrandforanylocations where it is not carried

bull To assign a Branch as inactive click on ( radic) next to the location and it will change from an active location ( radic) to an inactive location ( X)

bull When all changes have been completed click on ldquoSaverdquo

7FromtheBrandConfigurationscreenselectldquoBrandLineCodeConfigrdquo

8WithintheBrandLineCodeConfigurationscreenassignallsourceline codes available within your DMS to each Brand

bull To assign a sourceline code to a Brand enter the line code amp click the ldquoAddrdquo button You can add as many line codes to each brand as needed

bull Example = Karmak is called Vendor Code and ADP is called Source Code

bull ClickldquoSaverdquowhenyouhavefinishedenteringallsourcelinecodesfor all brands

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom20

Road Choice CatalogTo manage the Road Choice Catalog follow the instructions below

1 Login to wwwnexpartcomadmin and from the main menu select ldquoDistribu-tor Configurationrdquo

2 GotofieldldquoCatalogs Available to Usersrdquo click on the ldquoManagerdquo link

3 Within the Available Catalogs screen yoursquoll see the ldquoRoad Choice Catalogrdquo when you can re-sequence etc4 Click ldquoAdd To All Usersrdquo and check the box to the right

5AdditionalconfigurationisavailablebutshouldbepresetbyWHIwithin

link in the main menu

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 21

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 9: SELECT Part Store User Manual

USER HOW TOrsquoSLogin and Basic Use

Visit wwwSELECTPartStorecom and enter the User Name and Password pro-vided by your dealership administrator Click ldquoLoginrdquo

Select ldquoStock Checkrdquo tab (if not default page) and enter the part number(s) andquantityneededintheopenfieldsClickldquoStockCheckrdquotocheckpriceand availability

The results of the stock check are displayed Note ndash SELECT requires an exact part number match of the DMS inventory to recall a positive response Anything short of an exact match will result in an ldquoinvalid part numberrdquo message being displayed Contact dealer parts personnel for information about the inclusionexclusion of spacesspecial characters in their part number sequence Click ldquoAdd to Orderrdquo to place desired parts into the shopping cart1 Part Description2 MSRP or List Price3 Fleet sale price4 Dropdown for additional inventory locations and Lost Sale description

Inventory locations with a ldquo-ldquo next to the name indicate view only

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 9

FLEET

Click on the shopping card icon in the upper right corner to view your order1 Enter Purchase Order2 Change Ship to Addresses3 Save this order so it can be re-ordered quickly4 Place Order

PlacedorderswillgenerateanldquoOrderConfirmationrdquothatwillbesenttothedesignated dealership personnel and ordering company

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom10

Road Choicetrade Catalog

The Road Choice Truck Parts Catalog is now available to your SELECT Parts Store B2B site and is pre-loaded with parts and images

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 11

Import Parts List and Saved Orders

Import Parts ListThe Import Part List function is a helpful tool for large order or creating stock orders through the saved order process

BeforeyoubeginyouneedanExcelfilethatcontainspartnumbersandorderquantity Important - If you have a computer generated order or export file make sure any information below the last part number and quantity is deleted If this precaution is not taken there is a risk that unneeded information will be imported into SELECT

Then click on the ldquoImport Parts Listrdquo button

Follow the steps below

Once the ldquoStock Checkrdquo has completed place orders as normal

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom12

Saved OrdersSaved Orders is a tool that allows frequent orders to be saved for quick recall and ordering

To create a saved order perform a stock check of the parts needed and place them in the shopping cart From the shopping cart locate the ldquoSave Order Asrdquo box and enter a title for the saved order and click ldquoSave Orderrdquo

To recall a ldquoSaved Orderrdquo click on the ldquoSaved Orderrdquo tab and select the desired orderbyclickingonthehyperlinkedDescriptionfield

AnyrecalledldquoSavedOrderrdquocanbeeditedmodifiedbeforeitissubmitted

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 13

Using Promotions

Apply13 Promotional13 Code13

Utilizing SELECT Promotional Codes Every promotion has associated codes established to facilitate the discount being taken at time of order submission The promotional discount is only valid if eligible items are purchased via Select and promotional code is submitted at time of order Finding Active Promotions All active promotions are contained within the ldquoPromotionsrdquo tab Additionally a rotating banner at the top of each Select screen will identify active promotions ldquoPromotionsrdquo tab disappears if no promotions are active

Promotional codes must be entered after eligible product is placed in ldquoOrder Reviewrdquo Note Only one promotional code can be used per order To take advantage of multiple offers a separate order must be placed Once the code is successfully applied a message will be displayed and the discount will be shown

Example of a successful application of a promotional code in the Order Review screen 13

Note13 ndash13 Quantity13 limits13 for13 each13 promotion13 are13 by13 user13 13 Once13 a13 user13 reaches13 the13 max13 quantity13 they13 are13 done13 for13 the13 specific13 promotion13

Order Qty

Ship Qty

PL Part Number Description Sell

Price Extended Sell Price

Your Price

Core Price

Pack Qty

Extended Price

72 72 960 RMC9046731 BRAKE CLEANER 390 28080 227 000 13

16344

Save $1 on Volvo Branded Brake Cleaner RMC9046731

-100 9144

Total Sell Price 28080 Total Order Value 9144 Total Promo Savings 7200

Order Comments 13 Promotional Code RMC9046731 Your promo code RMC9046731 has been successfully applied A $100 discount has been applied to each RMC9046731 part number purchased within this order

13

SAVE $1 ON BRANDED BRAKE CLEANER

Utilizing SELECT Promotional Codes

14

Integrated Cross-Reference

1 | P a g e

15

1 | P a g e

Stand Alone Cross-Reference

16

Account and User Managment

17

ADMINISTRATIVE HOW TOrsquoSSELECT Part Store Tutorial Video OverviewSELECT Part Store tutorial videos that are available in the SELECT Part Store section of the Trucks Dealer Portal Each title is hyperlinked to the video and by clicking on the title will initiate playing the video

General SELECT Part Store TutorialsDealer Testimonial High level overview of the SELECT Part Store Dealer and Fleet testimonialsHow To Use SELECT Administration Site Dealership access to SELECTrsquos admin site Overview of key administration functionsDisplay PREFERRED Pricing How to display PREFERRED Pricing Cause and corrections for common pricing errorsUsing MAPP Data to Boost Sales Identify parts sales opportunities in MAPP CustomizeSELECTtotargetfleetsIMPACT Parts Catalog Howadealershipmakestheinitialrequestforafleetrsquosaccessto Fleet IMPACT Setup for Fleet IMPACT in SELECT Troubleshooting Fleet IMPACT access issues UpdatingfleetVINsforFleetIMPACTRunning Report Wheretofindreports Overview of each key reportCreating Dealer Promotions Overview of what is needed to create a dealer funded SELECT promotionsPublicizing Promotions HighlightdifferentwaysofcommunicatingSELECTpromotionsUsername amp Password Reset user names and passwords

Republic Services TutorialsThese tutorials are to be used to train personnel who sell parts to Republic Services The process outlined in these videos is the only way to ensure pur-chase orders from Republic Services ePro system are generated

Republic Services ndash Account Setup Initial setup of a Republic Services account in the SELECT Part StoreRepublic Services ndash Power User Setup Explanation of why a Power User is needed How to properly setup a Power User in the SELECT Admin How to use the Power User functionRepublic Services ndash Placing Orders How to login as a Power User Switch between users as a Power User in the SELECT Part Store Create a ldquoSaved Orderrdquo How to combat parts that are re-sourced to other vendorsRepublic Services ndash Processing Approved Orders Explains how Republic process orders after you create the saved order General overview of next stepsRepublic Services ndash Tips and Troubleshooting Orders Highlights common errors and correctionsRepublic Services ndash ePro SELECT Part StoreTM Orders Highlights the Republic side of the parts order

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom18

GENERAL ADMINISTRATIVE

PROMOTION SET UP | BRAND LINE CODE MAPPING

Overview FollowtheseinstructionstoensureyourSELECTPartStoreisproperlyconfig-uredtoacceptSELECTPartStorepromotionsThefullconfigurationmustbeperformed prior to any SELECT Part Store promotion be accepted

Promotion Set-Up | BrandLine Code Mapping1 Login to Administration (wwwnexpartcomadmin)2 From the Administration menu select ldquoMVSelect Brand Line Code Maprdquo

3 Select BrandLine Code Assignments

4FromtheBrandConfigurationscreenyouwillhavetheabilitytoactivateordeactivate the Brands that you stock All active Brands will display with a (radic) and all inactive Brands will display with a ( X)

bull To assign a Brand as inactive click on ( radic) next to the Brand and it will change from an active brand ( radic) to an inactive brand ( X)

bull To assign a Brand as active click on the ( X) next to the Brand and it will change from an ( X) inactive brand to an ( radic) active brand

bull When all changes have been completed click on ldquoSaverdquo

5 To assign an activeinactive status for each Brand and Location click on the BranchConfigurationlinknexttotheBrand

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 19

6FromtheBranchConfigurationscreendisabletheBrandforanylocations where it is not carried

bull To assign a Branch as inactive click on ( radic) next to the location and it will change from an active location ( radic) to an inactive location ( X)

bull When all changes have been completed click on ldquoSaverdquo

7FromtheBrandConfigurationscreenselectldquoBrandLineCodeConfigrdquo

8WithintheBrandLineCodeConfigurationscreenassignallsourceline codes available within your DMS to each Brand

bull To assign a sourceline code to a Brand enter the line code amp click the ldquoAddrdquo button You can add as many line codes to each brand as needed

bull Example = Karmak is called Vendor Code and ADP is called Source Code

bull ClickldquoSaverdquowhenyouhavefinishedenteringallsourcelinecodesfor all brands

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom20

Road Choice CatalogTo manage the Road Choice Catalog follow the instructions below

1 Login to wwwnexpartcomadmin and from the main menu select ldquoDistribu-tor Configurationrdquo

2 GotofieldldquoCatalogs Available to Usersrdquo click on the ldquoManagerdquo link

3 Within the Available Catalogs screen yoursquoll see the ldquoRoad Choice Catalogrdquo when you can re-sequence etc4 Click ldquoAdd To All Usersrdquo and check the box to the right

5AdditionalconfigurationisavailablebutshouldbepresetbyWHIwithin

link in the main menu

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 21

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 10: SELECT Part Store User Manual

Click on the shopping card icon in the upper right corner to view your order1 Enter Purchase Order2 Change Ship to Addresses3 Save this order so it can be re-ordered quickly4 Place Order

PlacedorderswillgenerateanldquoOrderConfirmationrdquothatwillbesenttothedesignated dealership personnel and ordering company

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom10

Road Choicetrade Catalog

The Road Choice Truck Parts Catalog is now available to your SELECT Parts Store B2B site and is pre-loaded with parts and images

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 11

Import Parts List and Saved Orders

Import Parts ListThe Import Part List function is a helpful tool for large order or creating stock orders through the saved order process

BeforeyoubeginyouneedanExcelfilethatcontainspartnumbersandorderquantity Important - If you have a computer generated order or export file make sure any information below the last part number and quantity is deleted If this precaution is not taken there is a risk that unneeded information will be imported into SELECT

Then click on the ldquoImport Parts Listrdquo button

Follow the steps below

Once the ldquoStock Checkrdquo has completed place orders as normal

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom12

Saved OrdersSaved Orders is a tool that allows frequent orders to be saved for quick recall and ordering

To create a saved order perform a stock check of the parts needed and place them in the shopping cart From the shopping cart locate the ldquoSave Order Asrdquo box and enter a title for the saved order and click ldquoSave Orderrdquo

To recall a ldquoSaved Orderrdquo click on the ldquoSaved Orderrdquo tab and select the desired orderbyclickingonthehyperlinkedDescriptionfield

AnyrecalledldquoSavedOrderrdquocanbeeditedmodifiedbeforeitissubmitted

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 13

Using Promotions

Apply13 Promotional13 Code13

Utilizing SELECT Promotional Codes Every promotion has associated codes established to facilitate the discount being taken at time of order submission The promotional discount is only valid if eligible items are purchased via Select and promotional code is submitted at time of order Finding Active Promotions All active promotions are contained within the ldquoPromotionsrdquo tab Additionally a rotating banner at the top of each Select screen will identify active promotions ldquoPromotionsrdquo tab disappears if no promotions are active

Promotional codes must be entered after eligible product is placed in ldquoOrder Reviewrdquo Note Only one promotional code can be used per order To take advantage of multiple offers a separate order must be placed Once the code is successfully applied a message will be displayed and the discount will be shown

Example of a successful application of a promotional code in the Order Review screen 13

Note13 ndash13 Quantity13 limits13 for13 each13 promotion13 are13 by13 user13 13 Once13 a13 user13 reaches13 the13 max13 quantity13 they13 are13 done13 for13 the13 specific13 promotion13

Order Qty

Ship Qty

PL Part Number Description Sell

Price Extended Sell Price

Your Price

Core Price

Pack Qty

Extended Price

72 72 960 RMC9046731 BRAKE CLEANER 390 28080 227 000 13

16344

Save $1 on Volvo Branded Brake Cleaner RMC9046731

-100 9144

Total Sell Price 28080 Total Order Value 9144 Total Promo Savings 7200

Order Comments 13 Promotional Code RMC9046731 Your promo code RMC9046731 has been successfully applied A $100 discount has been applied to each RMC9046731 part number purchased within this order

13

SAVE $1 ON BRANDED BRAKE CLEANER

Utilizing SELECT Promotional Codes

14

Integrated Cross-Reference

1 | P a g e

15

1 | P a g e

Stand Alone Cross-Reference

16

Account and User Managment

17

ADMINISTRATIVE HOW TOrsquoSSELECT Part Store Tutorial Video OverviewSELECT Part Store tutorial videos that are available in the SELECT Part Store section of the Trucks Dealer Portal Each title is hyperlinked to the video and by clicking on the title will initiate playing the video

General SELECT Part Store TutorialsDealer Testimonial High level overview of the SELECT Part Store Dealer and Fleet testimonialsHow To Use SELECT Administration Site Dealership access to SELECTrsquos admin site Overview of key administration functionsDisplay PREFERRED Pricing How to display PREFERRED Pricing Cause and corrections for common pricing errorsUsing MAPP Data to Boost Sales Identify parts sales opportunities in MAPP CustomizeSELECTtotargetfleetsIMPACT Parts Catalog Howadealershipmakestheinitialrequestforafleetrsquosaccessto Fleet IMPACT Setup for Fleet IMPACT in SELECT Troubleshooting Fleet IMPACT access issues UpdatingfleetVINsforFleetIMPACTRunning Report Wheretofindreports Overview of each key reportCreating Dealer Promotions Overview of what is needed to create a dealer funded SELECT promotionsPublicizing Promotions HighlightdifferentwaysofcommunicatingSELECTpromotionsUsername amp Password Reset user names and passwords

Republic Services TutorialsThese tutorials are to be used to train personnel who sell parts to Republic Services The process outlined in these videos is the only way to ensure pur-chase orders from Republic Services ePro system are generated

Republic Services ndash Account Setup Initial setup of a Republic Services account in the SELECT Part StoreRepublic Services ndash Power User Setup Explanation of why a Power User is needed How to properly setup a Power User in the SELECT Admin How to use the Power User functionRepublic Services ndash Placing Orders How to login as a Power User Switch between users as a Power User in the SELECT Part Store Create a ldquoSaved Orderrdquo How to combat parts that are re-sourced to other vendorsRepublic Services ndash Processing Approved Orders Explains how Republic process orders after you create the saved order General overview of next stepsRepublic Services ndash Tips and Troubleshooting Orders Highlights common errors and correctionsRepublic Services ndash ePro SELECT Part StoreTM Orders Highlights the Republic side of the parts order

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom18

GENERAL ADMINISTRATIVE

PROMOTION SET UP | BRAND LINE CODE MAPPING

Overview FollowtheseinstructionstoensureyourSELECTPartStoreisproperlyconfig-uredtoacceptSELECTPartStorepromotionsThefullconfigurationmustbeperformed prior to any SELECT Part Store promotion be accepted

Promotion Set-Up | BrandLine Code Mapping1 Login to Administration (wwwnexpartcomadmin)2 From the Administration menu select ldquoMVSelect Brand Line Code Maprdquo

3 Select BrandLine Code Assignments

4FromtheBrandConfigurationscreenyouwillhavetheabilitytoactivateordeactivate the Brands that you stock All active Brands will display with a (radic) and all inactive Brands will display with a ( X)

bull To assign a Brand as inactive click on ( radic) next to the Brand and it will change from an active brand ( radic) to an inactive brand ( X)

bull To assign a Brand as active click on the ( X) next to the Brand and it will change from an ( X) inactive brand to an ( radic) active brand

bull When all changes have been completed click on ldquoSaverdquo

5 To assign an activeinactive status for each Brand and Location click on the BranchConfigurationlinknexttotheBrand

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 19

6FromtheBranchConfigurationscreendisabletheBrandforanylocations where it is not carried

bull To assign a Branch as inactive click on ( radic) next to the location and it will change from an active location ( radic) to an inactive location ( X)

bull When all changes have been completed click on ldquoSaverdquo

7FromtheBrandConfigurationscreenselectldquoBrandLineCodeConfigrdquo

8WithintheBrandLineCodeConfigurationscreenassignallsourceline codes available within your DMS to each Brand

bull To assign a sourceline code to a Brand enter the line code amp click the ldquoAddrdquo button You can add as many line codes to each brand as needed

bull Example = Karmak is called Vendor Code and ADP is called Source Code

bull ClickldquoSaverdquowhenyouhavefinishedenteringallsourcelinecodesfor all brands

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom20

Road Choice CatalogTo manage the Road Choice Catalog follow the instructions below

1 Login to wwwnexpartcomadmin and from the main menu select ldquoDistribu-tor Configurationrdquo

2 GotofieldldquoCatalogs Available to Usersrdquo click on the ldquoManagerdquo link

3 Within the Available Catalogs screen yoursquoll see the ldquoRoad Choice Catalogrdquo when you can re-sequence etc4 Click ldquoAdd To All Usersrdquo and check the box to the right

5AdditionalconfigurationisavailablebutshouldbepresetbyWHIwithin

link in the main menu

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 21

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 11: SELECT Part Store User Manual

Road Choicetrade Catalog

The Road Choice Truck Parts Catalog is now available to your SELECT Parts Store B2B site and is pre-loaded with parts and images

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 11

Import Parts List and Saved Orders

Import Parts ListThe Import Part List function is a helpful tool for large order or creating stock orders through the saved order process

BeforeyoubeginyouneedanExcelfilethatcontainspartnumbersandorderquantity Important - If you have a computer generated order or export file make sure any information below the last part number and quantity is deleted If this precaution is not taken there is a risk that unneeded information will be imported into SELECT

Then click on the ldquoImport Parts Listrdquo button

Follow the steps below

Once the ldquoStock Checkrdquo has completed place orders as normal

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom12

Saved OrdersSaved Orders is a tool that allows frequent orders to be saved for quick recall and ordering

To create a saved order perform a stock check of the parts needed and place them in the shopping cart From the shopping cart locate the ldquoSave Order Asrdquo box and enter a title for the saved order and click ldquoSave Orderrdquo

To recall a ldquoSaved Orderrdquo click on the ldquoSaved Orderrdquo tab and select the desired orderbyclickingonthehyperlinkedDescriptionfield

AnyrecalledldquoSavedOrderrdquocanbeeditedmodifiedbeforeitissubmitted

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 13

Using Promotions

Apply13 Promotional13 Code13

Utilizing SELECT Promotional Codes Every promotion has associated codes established to facilitate the discount being taken at time of order submission The promotional discount is only valid if eligible items are purchased via Select and promotional code is submitted at time of order Finding Active Promotions All active promotions are contained within the ldquoPromotionsrdquo tab Additionally a rotating banner at the top of each Select screen will identify active promotions ldquoPromotionsrdquo tab disappears if no promotions are active

Promotional codes must be entered after eligible product is placed in ldquoOrder Reviewrdquo Note Only one promotional code can be used per order To take advantage of multiple offers a separate order must be placed Once the code is successfully applied a message will be displayed and the discount will be shown

Example of a successful application of a promotional code in the Order Review screen 13

Note13 ndash13 Quantity13 limits13 for13 each13 promotion13 are13 by13 user13 13 Once13 a13 user13 reaches13 the13 max13 quantity13 they13 are13 done13 for13 the13 specific13 promotion13

Order Qty

Ship Qty

PL Part Number Description Sell

Price Extended Sell Price

Your Price

Core Price

Pack Qty

Extended Price

72 72 960 RMC9046731 BRAKE CLEANER 390 28080 227 000 13

16344

Save $1 on Volvo Branded Brake Cleaner RMC9046731

-100 9144

Total Sell Price 28080 Total Order Value 9144 Total Promo Savings 7200

Order Comments 13 Promotional Code RMC9046731 Your promo code RMC9046731 has been successfully applied A $100 discount has been applied to each RMC9046731 part number purchased within this order

13

SAVE $1 ON BRANDED BRAKE CLEANER

Utilizing SELECT Promotional Codes

14

Integrated Cross-Reference

1 | P a g e

15

1 | P a g e

Stand Alone Cross-Reference

16

Account and User Managment

17

ADMINISTRATIVE HOW TOrsquoSSELECT Part Store Tutorial Video OverviewSELECT Part Store tutorial videos that are available in the SELECT Part Store section of the Trucks Dealer Portal Each title is hyperlinked to the video and by clicking on the title will initiate playing the video

General SELECT Part Store TutorialsDealer Testimonial High level overview of the SELECT Part Store Dealer and Fleet testimonialsHow To Use SELECT Administration Site Dealership access to SELECTrsquos admin site Overview of key administration functionsDisplay PREFERRED Pricing How to display PREFERRED Pricing Cause and corrections for common pricing errorsUsing MAPP Data to Boost Sales Identify parts sales opportunities in MAPP CustomizeSELECTtotargetfleetsIMPACT Parts Catalog Howadealershipmakestheinitialrequestforafleetrsquosaccessto Fleet IMPACT Setup for Fleet IMPACT in SELECT Troubleshooting Fleet IMPACT access issues UpdatingfleetVINsforFleetIMPACTRunning Report Wheretofindreports Overview of each key reportCreating Dealer Promotions Overview of what is needed to create a dealer funded SELECT promotionsPublicizing Promotions HighlightdifferentwaysofcommunicatingSELECTpromotionsUsername amp Password Reset user names and passwords

Republic Services TutorialsThese tutorials are to be used to train personnel who sell parts to Republic Services The process outlined in these videos is the only way to ensure pur-chase orders from Republic Services ePro system are generated

Republic Services ndash Account Setup Initial setup of a Republic Services account in the SELECT Part StoreRepublic Services ndash Power User Setup Explanation of why a Power User is needed How to properly setup a Power User in the SELECT Admin How to use the Power User functionRepublic Services ndash Placing Orders How to login as a Power User Switch between users as a Power User in the SELECT Part Store Create a ldquoSaved Orderrdquo How to combat parts that are re-sourced to other vendorsRepublic Services ndash Processing Approved Orders Explains how Republic process orders after you create the saved order General overview of next stepsRepublic Services ndash Tips and Troubleshooting Orders Highlights common errors and correctionsRepublic Services ndash ePro SELECT Part StoreTM Orders Highlights the Republic side of the parts order

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom18

GENERAL ADMINISTRATIVE

PROMOTION SET UP | BRAND LINE CODE MAPPING

Overview FollowtheseinstructionstoensureyourSELECTPartStoreisproperlyconfig-uredtoacceptSELECTPartStorepromotionsThefullconfigurationmustbeperformed prior to any SELECT Part Store promotion be accepted

Promotion Set-Up | BrandLine Code Mapping1 Login to Administration (wwwnexpartcomadmin)2 From the Administration menu select ldquoMVSelect Brand Line Code Maprdquo

3 Select BrandLine Code Assignments

4FromtheBrandConfigurationscreenyouwillhavetheabilitytoactivateordeactivate the Brands that you stock All active Brands will display with a (radic) and all inactive Brands will display with a ( X)

bull To assign a Brand as inactive click on ( radic) next to the Brand and it will change from an active brand ( radic) to an inactive brand ( X)

bull To assign a Brand as active click on the ( X) next to the Brand and it will change from an ( X) inactive brand to an ( radic) active brand

bull When all changes have been completed click on ldquoSaverdquo

5 To assign an activeinactive status for each Brand and Location click on the BranchConfigurationlinknexttotheBrand

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 19

6FromtheBranchConfigurationscreendisabletheBrandforanylocations where it is not carried

bull To assign a Branch as inactive click on ( radic) next to the location and it will change from an active location ( radic) to an inactive location ( X)

bull When all changes have been completed click on ldquoSaverdquo

7FromtheBrandConfigurationscreenselectldquoBrandLineCodeConfigrdquo

8WithintheBrandLineCodeConfigurationscreenassignallsourceline codes available within your DMS to each Brand

bull To assign a sourceline code to a Brand enter the line code amp click the ldquoAddrdquo button You can add as many line codes to each brand as needed

bull Example = Karmak is called Vendor Code and ADP is called Source Code

bull ClickldquoSaverdquowhenyouhavefinishedenteringallsourcelinecodesfor all brands

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom20

Road Choice CatalogTo manage the Road Choice Catalog follow the instructions below

1 Login to wwwnexpartcomadmin and from the main menu select ldquoDistribu-tor Configurationrdquo

2 GotofieldldquoCatalogs Available to Usersrdquo click on the ldquoManagerdquo link

3 Within the Available Catalogs screen yoursquoll see the ldquoRoad Choice Catalogrdquo when you can re-sequence etc4 Click ldquoAdd To All Usersrdquo and check the box to the right

5AdditionalconfigurationisavailablebutshouldbepresetbyWHIwithin

link in the main menu

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 21

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 12: SELECT Part Store User Manual

Import Parts List and Saved Orders

Import Parts ListThe Import Part List function is a helpful tool for large order or creating stock orders through the saved order process

BeforeyoubeginyouneedanExcelfilethatcontainspartnumbersandorderquantity Important - If you have a computer generated order or export file make sure any information below the last part number and quantity is deleted If this precaution is not taken there is a risk that unneeded information will be imported into SELECT

Then click on the ldquoImport Parts Listrdquo button

Follow the steps below

Once the ldquoStock Checkrdquo has completed place orders as normal

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom12

Saved OrdersSaved Orders is a tool that allows frequent orders to be saved for quick recall and ordering

To create a saved order perform a stock check of the parts needed and place them in the shopping cart From the shopping cart locate the ldquoSave Order Asrdquo box and enter a title for the saved order and click ldquoSave Orderrdquo

To recall a ldquoSaved Orderrdquo click on the ldquoSaved Orderrdquo tab and select the desired orderbyclickingonthehyperlinkedDescriptionfield

AnyrecalledldquoSavedOrderrdquocanbeeditedmodifiedbeforeitissubmitted

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 13

Using Promotions

Apply13 Promotional13 Code13

Utilizing SELECT Promotional Codes Every promotion has associated codes established to facilitate the discount being taken at time of order submission The promotional discount is only valid if eligible items are purchased via Select and promotional code is submitted at time of order Finding Active Promotions All active promotions are contained within the ldquoPromotionsrdquo tab Additionally a rotating banner at the top of each Select screen will identify active promotions ldquoPromotionsrdquo tab disappears if no promotions are active

Promotional codes must be entered after eligible product is placed in ldquoOrder Reviewrdquo Note Only one promotional code can be used per order To take advantage of multiple offers a separate order must be placed Once the code is successfully applied a message will be displayed and the discount will be shown

Example of a successful application of a promotional code in the Order Review screen 13

Note13 ndash13 Quantity13 limits13 for13 each13 promotion13 are13 by13 user13 13 Once13 a13 user13 reaches13 the13 max13 quantity13 they13 are13 done13 for13 the13 specific13 promotion13

Order Qty

Ship Qty

PL Part Number Description Sell

Price Extended Sell Price

Your Price

Core Price

Pack Qty

Extended Price

72 72 960 RMC9046731 BRAKE CLEANER 390 28080 227 000 13

16344

Save $1 on Volvo Branded Brake Cleaner RMC9046731

-100 9144

Total Sell Price 28080 Total Order Value 9144 Total Promo Savings 7200

Order Comments 13 Promotional Code RMC9046731 Your promo code RMC9046731 has been successfully applied A $100 discount has been applied to each RMC9046731 part number purchased within this order

13

SAVE $1 ON BRANDED BRAKE CLEANER

Utilizing SELECT Promotional Codes

14

Integrated Cross-Reference

1 | P a g e

15

1 | P a g e

Stand Alone Cross-Reference

16

Account and User Managment

17

ADMINISTRATIVE HOW TOrsquoSSELECT Part Store Tutorial Video OverviewSELECT Part Store tutorial videos that are available in the SELECT Part Store section of the Trucks Dealer Portal Each title is hyperlinked to the video and by clicking on the title will initiate playing the video

General SELECT Part Store TutorialsDealer Testimonial High level overview of the SELECT Part Store Dealer and Fleet testimonialsHow To Use SELECT Administration Site Dealership access to SELECTrsquos admin site Overview of key administration functionsDisplay PREFERRED Pricing How to display PREFERRED Pricing Cause and corrections for common pricing errorsUsing MAPP Data to Boost Sales Identify parts sales opportunities in MAPP CustomizeSELECTtotargetfleetsIMPACT Parts Catalog Howadealershipmakestheinitialrequestforafleetrsquosaccessto Fleet IMPACT Setup for Fleet IMPACT in SELECT Troubleshooting Fleet IMPACT access issues UpdatingfleetVINsforFleetIMPACTRunning Report Wheretofindreports Overview of each key reportCreating Dealer Promotions Overview of what is needed to create a dealer funded SELECT promotionsPublicizing Promotions HighlightdifferentwaysofcommunicatingSELECTpromotionsUsername amp Password Reset user names and passwords

Republic Services TutorialsThese tutorials are to be used to train personnel who sell parts to Republic Services The process outlined in these videos is the only way to ensure pur-chase orders from Republic Services ePro system are generated

Republic Services ndash Account Setup Initial setup of a Republic Services account in the SELECT Part StoreRepublic Services ndash Power User Setup Explanation of why a Power User is needed How to properly setup a Power User in the SELECT Admin How to use the Power User functionRepublic Services ndash Placing Orders How to login as a Power User Switch between users as a Power User in the SELECT Part Store Create a ldquoSaved Orderrdquo How to combat parts that are re-sourced to other vendorsRepublic Services ndash Processing Approved Orders Explains how Republic process orders after you create the saved order General overview of next stepsRepublic Services ndash Tips and Troubleshooting Orders Highlights common errors and correctionsRepublic Services ndash ePro SELECT Part StoreTM Orders Highlights the Republic side of the parts order

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom18

GENERAL ADMINISTRATIVE

PROMOTION SET UP | BRAND LINE CODE MAPPING

Overview FollowtheseinstructionstoensureyourSELECTPartStoreisproperlyconfig-uredtoacceptSELECTPartStorepromotionsThefullconfigurationmustbeperformed prior to any SELECT Part Store promotion be accepted

Promotion Set-Up | BrandLine Code Mapping1 Login to Administration (wwwnexpartcomadmin)2 From the Administration menu select ldquoMVSelect Brand Line Code Maprdquo

3 Select BrandLine Code Assignments

4FromtheBrandConfigurationscreenyouwillhavetheabilitytoactivateordeactivate the Brands that you stock All active Brands will display with a (radic) and all inactive Brands will display with a ( X)

bull To assign a Brand as inactive click on ( radic) next to the Brand and it will change from an active brand ( radic) to an inactive brand ( X)

bull To assign a Brand as active click on the ( X) next to the Brand and it will change from an ( X) inactive brand to an ( radic) active brand

bull When all changes have been completed click on ldquoSaverdquo

5 To assign an activeinactive status for each Brand and Location click on the BranchConfigurationlinknexttotheBrand

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 19

6FromtheBranchConfigurationscreendisabletheBrandforanylocations where it is not carried

bull To assign a Branch as inactive click on ( radic) next to the location and it will change from an active location ( radic) to an inactive location ( X)

bull When all changes have been completed click on ldquoSaverdquo

7FromtheBrandConfigurationscreenselectldquoBrandLineCodeConfigrdquo

8WithintheBrandLineCodeConfigurationscreenassignallsourceline codes available within your DMS to each Brand

bull To assign a sourceline code to a Brand enter the line code amp click the ldquoAddrdquo button You can add as many line codes to each brand as needed

bull Example = Karmak is called Vendor Code and ADP is called Source Code

bull ClickldquoSaverdquowhenyouhavefinishedenteringallsourcelinecodesfor all brands

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom20

Road Choice CatalogTo manage the Road Choice Catalog follow the instructions below

1 Login to wwwnexpartcomadmin and from the main menu select ldquoDistribu-tor Configurationrdquo

2 GotofieldldquoCatalogs Available to Usersrdquo click on the ldquoManagerdquo link

3 Within the Available Catalogs screen yoursquoll see the ldquoRoad Choice Catalogrdquo when you can re-sequence etc4 Click ldquoAdd To All Usersrdquo and check the box to the right

5AdditionalconfigurationisavailablebutshouldbepresetbyWHIwithin

link in the main menu

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 21

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 13: SELECT Part Store User Manual

Saved OrdersSaved Orders is a tool that allows frequent orders to be saved for quick recall and ordering

To create a saved order perform a stock check of the parts needed and place them in the shopping cart From the shopping cart locate the ldquoSave Order Asrdquo box and enter a title for the saved order and click ldquoSave Orderrdquo

To recall a ldquoSaved Orderrdquo click on the ldquoSaved Orderrdquo tab and select the desired orderbyclickingonthehyperlinkedDescriptionfield

AnyrecalledldquoSavedOrderrdquocanbeeditedmodifiedbeforeitissubmitted

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 13

Using Promotions

Apply13 Promotional13 Code13

Utilizing SELECT Promotional Codes Every promotion has associated codes established to facilitate the discount being taken at time of order submission The promotional discount is only valid if eligible items are purchased via Select and promotional code is submitted at time of order Finding Active Promotions All active promotions are contained within the ldquoPromotionsrdquo tab Additionally a rotating banner at the top of each Select screen will identify active promotions ldquoPromotionsrdquo tab disappears if no promotions are active

Promotional codes must be entered after eligible product is placed in ldquoOrder Reviewrdquo Note Only one promotional code can be used per order To take advantage of multiple offers a separate order must be placed Once the code is successfully applied a message will be displayed and the discount will be shown

Example of a successful application of a promotional code in the Order Review screen 13

Note13 ndash13 Quantity13 limits13 for13 each13 promotion13 are13 by13 user13 13 Once13 a13 user13 reaches13 the13 max13 quantity13 they13 are13 done13 for13 the13 specific13 promotion13

Order Qty

Ship Qty

PL Part Number Description Sell

Price Extended Sell Price

Your Price

Core Price

Pack Qty

Extended Price

72 72 960 RMC9046731 BRAKE CLEANER 390 28080 227 000 13

16344

Save $1 on Volvo Branded Brake Cleaner RMC9046731

-100 9144

Total Sell Price 28080 Total Order Value 9144 Total Promo Savings 7200

Order Comments 13 Promotional Code RMC9046731 Your promo code RMC9046731 has been successfully applied A $100 discount has been applied to each RMC9046731 part number purchased within this order

13

SAVE $1 ON BRANDED BRAKE CLEANER

Utilizing SELECT Promotional Codes

14

Integrated Cross-Reference

1 | P a g e

15

1 | P a g e

Stand Alone Cross-Reference

16

Account and User Managment

17

ADMINISTRATIVE HOW TOrsquoSSELECT Part Store Tutorial Video OverviewSELECT Part Store tutorial videos that are available in the SELECT Part Store section of the Trucks Dealer Portal Each title is hyperlinked to the video and by clicking on the title will initiate playing the video

General SELECT Part Store TutorialsDealer Testimonial High level overview of the SELECT Part Store Dealer and Fleet testimonialsHow To Use SELECT Administration Site Dealership access to SELECTrsquos admin site Overview of key administration functionsDisplay PREFERRED Pricing How to display PREFERRED Pricing Cause and corrections for common pricing errorsUsing MAPP Data to Boost Sales Identify parts sales opportunities in MAPP CustomizeSELECTtotargetfleetsIMPACT Parts Catalog Howadealershipmakestheinitialrequestforafleetrsquosaccessto Fleet IMPACT Setup for Fleet IMPACT in SELECT Troubleshooting Fleet IMPACT access issues UpdatingfleetVINsforFleetIMPACTRunning Report Wheretofindreports Overview of each key reportCreating Dealer Promotions Overview of what is needed to create a dealer funded SELECT promotionsPublicizing Promotions HighlightdifferentwaysofcommunicatingSELECTpromotionsUsername amp Password Reset user names and passwords

Republic Services TutorialsThese tutorials are to be used to train personnel who sell parts to Republic Services The process outlined in these videos is the only way to ensure pur-chase orders from Republic Services ePro system are generated

Republic Services ndash Account Setup Initial setup of a Republic Services account in the SELECT Part StoreRepublic Services ndash Power User Setup Explanation of why a Power User is needed How to properly setup a Power User in the SELECT Admin How to use the Power User functionRepublic Services ndash Placing Orders How to login as a Power User Switch between users as a Power User in the SELECT Part Store Create a ldquoSaved Orderrdquo How to combat parts that are re-sourced to other vendorsRepublic Services ndash Processing Approved Orders Explains how Republic process orders after you create the saved order General overview of next stepsRepublic Services ndash Tips and Troubleshooting Orders Highlights common errors and correctionsRepublic Services ndash ePro SELECT Part StoreTM Orders Highlights the Republic side of the parts order

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom18

GENERAL ADMINISTRATIVE

PROMOTION SET UP | BRAND LINE CODE MAPPING

Overview FollowtheseinstructionstoensureyourSELECTPartStoreisproperlyconfig-uredtoacceptSELECTPartStorepromotionsThefullconfigurationmustbeperformed prior to any SELECT Part Store promotion be accepted

Promotion Set-Up | BrandLine Code Mapping1 Login to Administration (wwwnexpartcomadmin)2 From the Administration menu select ldquoMVSelect Brand Line Code Maprdquo

3 Select BrandLine Code Assignments

4FromtheBrandConfigurationscreenyouwillhavetheabilitytoactivateordeactivate the Brands that you stock All active Brands will display with a (radic) and all inactive Brands will display with a ( X)

bull To assign a Brand as inactive click on ( radic) next to the Brand and it will change from an active brand ( radic) to an inactive brand ( X)

bull To assign a Brand as active click on the ( X) next to the Brand and it will change from an ( X) inactive brand to an ( radic) active brand

bull When all changes have been completed click on ldquoSaverdquo

5 To assign an activeinactive status for each Brand and Location click on the BranchConfigurationlinknexttotheBrand

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 19

6FromtheBranchConfigurationscreendisabletheBrandforanylocations where it is not carried

bull To assign a Branch as inactive click on ( radic) next to the location and it will change from an active location ( radic) to an inactive location ( X)

bull When all changes have been completed click on ldquoSaverdquo

7FromtheBrandConfigurationscreenselectldquoBrandLineCodeConfigrdquo

8WithintheBrandLineCodeConfigurationscreenassignallsourceline codes available within your DMS to each Brand

bull To assign a sourceline code to a Brand enter the line code amp click the ldquoAddrdquo button You can add as many line codes to each brand as needed

bull Example = Karmak is called Vendor Code and ADP is called Source Code

bull ClickldquoSaverdquowhenyouhavefinishedenteringallsourcelinecodesfor all brands

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom20

Road Choice CatalogTo manage the Road Choice Catalog follow the instructions below

1 Login to wwwnexpartcomadmin and from the main menu select ldquoDistribu-tor Configurationrdquo

2 GotofieldldquoCatalogs Available to Usersrdquo click on the ldquoManagerdquo link

3 Within the Available Catalogs screen yoursquoll see the ldquoRoad Choice Catalogrdquo when you can re-sequence etc4 Click ldquoAdd To All Usersrdquo and check the box to the right

5AdditionalconfigurationisavailablebutshouldbepresetbyWHIwithin

link in the main menu

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 21

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 14: SELECT Part Store User Manual

Using Promotions

Apply13 Promotional13 Code13

Utilizing SELECT Promotional Codes Every promotion has associated codes established to facilitate the discount being taken at time of order submission The promotional discount is only valid if eligible items are purchased via Select and promotional code is submitted at time of order Finding Active Promotions All active promotions are contained within the ldquoPromotionsrdquo tab Additionally a rotating banner at the top of each Select screen will identify active promotions ldquoPromotionsrdquo tab disappears if no promotions are active

Promotional codes must be entered after eligible product is placed in ldquoOrder Reviewrdquo Note Only one promotional code can be used per order To take advantage of multiple offers a separate order must be placed Once the code is successfully applied a message will be displayed and the discount will be shown

Example of a successful application of a promotional code in the Order Review screen 13

Note13 ndash13 Quantity13 limits13 for13 each13 promotion13 are13 by13 user13 13 Once13 a13 user13 reaches13 the13 max13 quantity13 they13 are13 done13 for13 the13 specific13 promotion13

Order Qty

Ship Qty

PL Part Number Description Sell

Price Extended Sell Price

Your Price

Core Price

Pack Qty

Extended Price

72 72 960 RMC9046731 BRAKE CLEANER 390 28080 227 000 13

16344

Save $1 on Volvo Branded Brake Cleaner RMC9046731

-100 9144

Total Sell Price 28080 Total Order Value 9144 Total Promo Savings 7200

Order Comments 13 Promotional Code RMC9046731 Your promo code RMC9046731 has been successfully applied A $100 discount has been applied to each RMC9046731 part number purchased within this order

13

SAVE $1 ON BRANDED BRAKE CLEANER

Utilizing SELECT Promotional Codes

14

Integrated Cross-Reference

1 | P a g e

15

1 | P a g e

Stand Alone Cross-Reference

16

Account and User Managment

17

ADMINISTRATIVE HOW TOrsquoSSELECT Part Store Tutorial Video OverviewSELECT Part Store tutorial videos that are available in the SELECT Part Store section of the Trucks Dealer Portal Each title is hyperlinked to the video and by clicking on the title will initiate playing the video

General SELECT Part Store TutorialsDealer Testimonial High level overview of the SELECT Part Store Dealer and Fleet testimonialsHow To Use SELECT Administration Site Dealership access to SELECTrsquos admin site Overview of key administration functionsDisplay PREFERRED Pricing How to display PREFERRED Pricing Cause and corrections for common pricing errorsUsing MAPP Data to Boost Sales Identify parts sales opportunities in MAPP CustomizeSELECTtotargetfleetsIMPACT Parts Catalog Howadealershipmakestheinitialrequestforafleetrsquosaccessto Fleet IMPACT Setup for Fleet IMPACT in SELECT Troubleshooting Fleet IMPACT access issues UpdatingfleetVINsforFleetIMPACTRunning Report Wheretofindreports Overview of each key reportCreating Dealer Promotions Overview of what is needed to create a dealer funded SELECT promotionsPublicizing Promotions HighlightdifferentwaysofcommunicatingSELECTpromotionsUsername amp Password Reset user names and passwords

Republic Services TutorialsThese tutorials are to be used to train personnel who sell parts to Republic Services The process outlined in these videos is the only way to ensure pur-chase orders from Republic Services ePro system are generated

Republic Services ndash Account Setup Initial setup of a Republic Services account in the SELECT Part StoreRepublic Services ndash Power User Setup Explanation of why a Power User is needed How to properly setup a Power User in the SELECT Admin How to use the Power User functionRepublic Services ndash Placing Orders How to login as a Power User Switch between users as a Power User in the SELECT Part Store Create a ldquoSaved Orderrdquo How to combat parts that are re-sourced to other vendorsRepublic Services ndash Processing Approved Orders Explains how Republic process orders after you create the saved order General overview of next stepsRepublic Services ndash Tips and Troubleshooting Orders Highlights common errors and correctionsRepublic Services ndash ePro SELECT Part StoreTM Orders Highlights the Republic side of the parts order

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom18

GENERAL ADMINISTRATIVE

PROMOTION SET UP | BRAND LINE CODE MAPPING

Overview FollowtheseinstructionstoensureyourSELECTPartStoreisproperlyconfig-uredtoacceptSELECTPartStorepromotionsThefullconfigurationmustbeperformed prior to any SELECT Part Store promotion be accepted

Promotion Set-Up | BrandLine Code Mapping1 Login to Administration (wwwnexpartcomadmin)2 From the Administration menu select ldquoMVSelect Brand Line Code Maprdquo

3 Select BrandLine Code Assignments

4FromtheBrandConfigurationscreenyouwillhavetheabilitytoactivateordeactivate the Brands that you stock All active Brands will display with a (radic) and all inactive Brands will display with a ( X)

bull To assign a Brand as inactive click on ( radic) next to the Brand and it will change from an active brand ( radic) to an inactive brand ( X)

bull To assign a Brand as active click on the ( X) next to the Brand and it will change from an ( X) inactive brand to an ( radic) active brand

bull When all changes have been completed click on ldquoSaverdquo

5 To assign an activeinactive status for each Brand and Location click on the BranchConfigurationlinknexttotheBrand

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 19

6FromtheBranchConfigurationscreendisabletheBrandforanylocations where it is not carried

bull To assign a Branch as inactive click on ( radic) next to the location and it will change from an active location ( radic) to an inactive location ( X)

bull When all changes have been completed click on ldquoSaverdquo

7FromtheBrandConfigurationscreenselectldquoBrandLineCodeConfigrdquo

8WithintheBrandLineCodeConfigurationscreenassignallsourceline codes available within your DMS to each Brand

bull To assign a sourceline code to a Brand enter the line code amp click the ldquoAddrdquo button You can add as many line codes to each brand as needed

bull Example = Karmak is called Vendor Code and ADP is called Source Code

bull ClickldquoSaverdquowhenyouhavefinishedenteringallsourcelinecodesfor all brands

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom20

Road Choice CatalogTo manage the Road Choice Catalog follow the instructions below

1 Login to wwwnexpartcomadmin and from the main menu select ldquoDistribu-tor Configurationrdquo

2 GotofieldldquoCatalogs Available to Usersrdquo click on the ldquoManagerdquo link

3 Within the Available Catalogs screen yoursquoll see the ldquoRoad Choice Catalogrdquo when you can re-sequence etc4 Click ldquoAdd To All Usersrdquo and check the box to the right

5AdditionalconfigurationisavailablebutshouldbepresetbyWHIwithin

link in the main menu

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 21

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 15: SELECT Part Store User Manual

Integrated Cross-Reference

1 | P a g e

15

1 | P a g e

Stand Alone Cross-Reference

16

Account and User Managment

17

ADMINISTRATIVE HOW TOrsquoSSELECT Part Store Tutorial Video OverviewSELECT Part Store tutorial videos that are available in the SELECT Part Store section of the Trucks Dealer Portal Each title is hyperlinked to the video and by clicking on the title will initiate playing the video

General SELECT Part Store TutorialsDealer Testimonial High level overview of the SELECT Part Store Dealer and Fleet testimonialsHow To Use SELECT Administration Site Dealership access to SELECTrsquos admin site Overview of key administration functionsDisplay PREFERRED Pricing How to display PREFERRED Pricing Cause and corrections for common pricing errorsUsing MAPP Data to Boost Sales Identify parts sales opportunities in MAPP CustomizeSELECTtotargetfleetsIMPACT Parts Catalog Howadealershipmakestheinitialrequestforafleetrsquosaccessto Fleet IMPACT Setup for Fleet IMPACT in SELECT Troubleshooting Fleet IMPACT access issues UpdatingfleetVINsforFleetIMPACTRunning Report Wheretofindreports Overview of each key reportCreating Dealer Promotions Overview of what is needed to create a dealer funded SELECT promotionsPublicizing Promotions HighlightdifferentwaysofcommunicatingSELECTpromotionsUsername amp Password Reset user names and passwords

Republic Services TutorialsThese tutorials are to be used to train personnel who sell parts to Republic Services The process outlined in these videos is the only way to ensure pur-chase orders from Republic Services ePro system are generated

Republic Services ndash Account Setup Initial setup of a Republic Services account in the SELECT Part StoreRepublic Services ndash Power User Setup Explanation of why a Power User is needed How to properly setup a Power User in the SELECT Admin How to use the Power User functionRepublic Services ndash Placing Orders How to login as a Power User Switch between users as a Power User in the SELECT Part Store Create a ldquoSaved Orderrdquo How to combat parts that are re-sourced to other vendorsRepublic Services ndash Processing Approved Orders Explains how Republic process orders after you create the saved order General overview of next stepsRepublic Services ndash Tips and Troubleshooting Orders Highlights common errors and correctionsRepublic Services ndash ePro SELECT Part StoreTM Orders Highlights the Republic side of the parts order

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom18

GENERAL ADMINISTRATIVE

PROMOTION SET UP | BRAND LINE CODE MAPPING

Overview FollowtheseinstructionstoensureyourSELECTPartStoreisproperlyconfig-uredtoacceptSELECTPartStorepromotionsThefullconfigurationmustbeperformed prior to any SELECT Part Store promotion be accepted

Promotion Set-Up | BrandLine Code Mapping1 Login to Administration (wwwnexpartcomadmin)2 From the Administration menu select ldquoMVSelect Brand Line Code Maprdquo

3 Select BrandLine Code Assignments

4FromtheBrandConfigurationscreenyouwillhavetheabilitytoactivateordeactivate the Brands that you stock All active Brands will display with a (radic) and all inactive Brands will display with a ( X)

bull To assign a Brand as inactive click on ( radic) next to the Brand and it will change from an active brand ( radic) to an inactive brand ( X)

bull To assign a Brand as active click on the ( X) next to the Brand and it will change from an ( X) inactive brand to an ( radic) active brand

bull When all changes have been completed click on ldquoSaverdquo

5 To assign an activeinactive status for each Brand and Location click on the BranchConfigurationlinknexttotheBrand

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 19

6FromtheBranchConfigurationscreendisabletheBrandforanylocations where it is not carried

bull To assign a Branch as inactive click on ( radic) next to the location and it will change from an active location ( radic) to an inactive location ( X)

bull When all changes have been completed click on ldquoSaverdquo

7FromtheBrandConfigurationscreenselectldquoBrandLineCodeConfigrdquo

8WithintheBrandLineCodeConfigurationscreenassignallsourceline codes available within your DMS to each Brand

bull To assign a sourceline code to a Brand enter the line code amp click the ldquoAddrdquo button You can add as many line codes to each brand as needed

bull Example = Karmak is called Vendor Code and ADP is called Source Code

bull ClickldquoSaverdquowhenyouhavefinishedenteringallsourcelinecodesfor all brands

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom20

Road Choice CatalogTo manage the Road Choice Catalog follow the instructions below

1 Login to wwwnexpartcomadmin and from the main menu select ldquoDistribu-tor Configurationrdquo

2 GotofieldldquoCatalogs Available to Usersrdquo click on the ldquoManagerdquo link

3 Within the Available Catalogs screen yoursquoll see the ldquoRoad Choice Catalogrdquo when you can re-sequence etc4 Click ldquoAdd To All Usersrdquo and check the box to the right

5AdditionalconfigurationisavailablebutshouldbepresetbyWHIwithin

link in the main menu

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 21

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 16: SELECT Part Store User Manual

1 | P a g e

Stand Alone Cross-Reference

16

Account and User Managment

17

ADMINISTRATIVE HOW TOrsquoSSELECT Part Store Tutorial Video OverviewSELECT Part Store tutorial videos that are available in the SELECT Part Store section of the Trucks Dealer Portal Each title is hyperlinked to the video and by clicking on the title will initiate playing the video

General SELECT Part Store TutorialsDealer Testimonial High level overview of the SELECT Part Store Dealer and Fleet testimonialsHow To Use SELECT Administration Site Dealership access to SELECTrsquos admin site Overview of key administration functionsDisplay PREFERRED Pricing How to display PREFERRED Pricing Cause and corrections for common pricing errorsUsing MAPP Data to Boost Sales Identify parts sales opportunities in MAPP CustomizeSELECTtotargetfleetsIMPACT Parts Catalog Howadealershipmakestheinitialrequestforafleetrsquosaccessto Fleet IMPACT Setup for Fleet IMPACT in SELECT Troubleshooting Fleet IMPACT access issues UpdatingfleetVINsforFleetIMPACTRunning Report Wheretofindreports Overview of each key reportCreating Dealer Promotions Overview of what is needed to create a dealer funded SELECT promotionsPublicizing Promotions HighlightdifferentwaysofcommunicatingSELECTpromotionsUsername amp Password Reset user names and passwords

Republic Services TutorialsThese tutorials are to be used to train personnel who sell parts to Republic Services The process outlined in these videos is the only way to ensure pur-chase orders from Republic Services ePro system are generated

Republic Services ndash Account Setup Initial setup of a Republic Services account in the SELECT Part StoreRepublic Services ndash Power User Setup Explanation of why a Power User is needed How to properly setup a Power User in the SELECT Admin How to use the Power User functionRepublic Services ndash Placing Orders How to login as a Power User Switch between users as a Power User in the SELECT Part Store Create a ldquoSaved Orderrdquo How to combat parts that are re-sourced to other vendorsRepublic Services ndash Processing Approved Orders Explains how Republic process orders after you create the saved order General overview of next stepsRepublic Services ndash Tips and Troubleshooting Orders Highlights common errors and correctionsRepublic Services ndash ePro SELECT Part StoreTM Orders Highlights the Republic side of the parts order

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom18

GENERAL ADMINISTRATIVE

PROMOTION SET UP | BRAND LINE CODE MAPPING

Overview FollowtheseinstructionstoensureyourSELECTPartStoreisproperlyconfig-uredtoacceptSELECTPartStorepromotionsThefullconfigurationmustbeperformed prior to any SELECT Part Store promotion be accepted

Promotion Set-Up | BrandLine Code Mapping1 Login to Administration (wwwnexpartcomadmin)2 From the Administration menu select ldquoMVSelect Brand Line Code Maprdquo

3 Select BrandLine Code Assignments

4FromtheBrandConfigurationscreenyouwillhavetheabilitytoactivateordeactivate the Brands that you stock All active Brands will display with a (radic) and all inactive Brands will display with a ( X)

bull To assign a Brand as inactive click on ( radic) next to the Brand and it will change from an active brand ( radic) to an inactive brand ( X)

bull To assign a Brand as active click on the ( X) next to the Brand and it will change from an ( X) inactive brand to an ( radic) active brand

bull When all changes have been completed click on ldquoSaverdquo

5 To assign an activeinactive status for each Brand and Location click on the BranchConfigurationlinknexttotheBrand

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 19

6FromtheBranchConfigurationscreendisabletheBrandforanylocations where it is not carried

bull To assign a Branch as inactive click on ( radic) next to the location and it will change from an active location ( radic) to an inactive location ( X)

bull When all changes have been completed click on ldquoSaverdquo

7FromtheBrandConfigurationscreenselectldquoBrandLineCodeConfigrdquo

8WithintheBrandLineCodeConfigurationscreenassignallsourceline codes available within your DMS to each Brand

bull To assign a sourceline code to a Brand enter the line code amp click the ldquoAddrdquo button You can add as many line codes to each brand as needed

bull Example = Karmak is called Vendor Code and ADP is called Source Code

bull ClickldquoSaverdquowhenyouhavefinishedenteringallsourcelinecodesfor all brands

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom20

Road Choice CatalogTo manage the Road Choice Catalog follow the instructions below

1 Login to wwwnexpartcomadmin and from the main menu select ldquoDistribu-tor Configurationrdquo

2 GotofieldldquoCatalogs Available to Usersrdquo click on the ldquoManagerdquo link

3 Within the Available Catalogs screen yoursquoll see the ldquoRoad Choice Catalogrdquo when you can re-sequence etc4 Click ldquoAdd To All Usersrdquo and check the box to the right

5AdditionalconfigurationisavailablebutshouldbepresetbyWHIwithin

link in the main menu

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 21

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 17: SELECT Part Store User Manual

Account and User Managment

17

ADMINISTRATIVE HOW TOrsquoSSELECT Part Store Tutorial Video OverviewSELECT Part Store tutorial videos that are available in the SELECT Part Store section of the Trucks Dealer Portal Each title is hyperlinked to the video and by clicking on the title will initiate playing the video

General SELECT Part Store TutorialsDealer Testimonial High level overview of the SELECT Part Store Dealer and Fleet testimonialsHow To Use SELECT Administration Site Dealership access to SELECTrsquos admin site Overview of key administration functionsDisplay PREFERRED Pricing How to display PREFERRED Pricing Cause and corrections for common pricing errorsUsing MAPP Data to Boost Sales Identify parts sales opportunities in MAPP CustomizeSELECTtotargetfleetsIMPACT Parts Catalog Howadealershipmakestheinitialrequestforafleetrsquosaccessto Fleet IMPACT Setup for Fleet IMPACT in SELECT Troubleshooting Fleet IMPACT access issues UpdatingfleetVINsforFleetIMPACTRunning Report Wheretofindreports Overview of each key reportCreating Dealer Promotions Overview of what is needed to create a dealer funded SELECT promotionsPublicizing Promotions HighlightdifferentwaysofcommunicatingSELECTpromotionsUsername amp Password Reset user names and passwords

Republic Services TutorialsThese tutorials are to be used to train personnel who sell parts to Republic Services The process outlined in these videos is the only way to ensure pur-chase orders from Republic Services ePro system are generated

Republic Services ndash Account Setup Initial setup of a Republic Services account in the SELECT Part StoreRepublic Services ndash Power User Setup Explanation of why a Power User is needed How to properly setup a Power User in the SELECT Admin How to use the Power User functionRepublic Services ndash Placing Orders How to login as a Power User Switch between users as a Power User in the SELECT Part Store Create a ldquoSaved Orderrdquo How to combat parts that are re-sourced to other vendorsRepublic Services ndash Processing Approved Orders Explains how Republic process orders after you create the saved order General overview of next stepsRepublic Services ndash Tips and Troubleshooting Orders Highlights common errors and correctionsRepublic Services ndash ePro SELECT Part StoreTM Orders Highlights the Republic side of the parts order

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom18

GENERAL ADMINISTRATIVE

PROMOTION SET UP | BRAND LINE CODE MAPPING

Overview FollowtheseinstructionstoensureyourSELECTPartStoreisproperlyconfig-uredtoacceptSELECTPartStorepromotionsThefullconfigurationmustbeperformed prior to any SELECT Part Store promotion be accepted

Promotion Set-Up | BrandLine Code Mapping1 Login to Administration (wwwnexpartcomadmin)2 From the Administration menu select ldquoMVSelect Brand Line Code Maprdquo

3 Select BrandLine Code Assignments

4FromtheBrandConfigurationscreenyouwillhavetheabilitytoactivateordeactivate the Brands that you stock All active Brands will display with a (radic) and all inactive Brands will display with a ( X)

bull To assign a Brand as inactive click on ( radic) next to the Brand and it will change from an active brand ( radic) to an inactive brand ( X)

bull To assign a Brand as active click on the ( X) next to the Brand and it will change from an ( X) inactive brand to an ( radic) active brand

bull When all changes have been completed click on ldquoSaverdquo

5 To assign an activeinactive status for each Brand and Location click on the BranchConfigurationlinknexttotheBrand

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 19

6FromtheBranchConfigurationscreendisabletheBrandforanylocations where it is not carried

bull To assign a Branch as inactive click on ( radic) next to the location and it will change from an active location ( radic) to an inactive location ( X)

bull When all changes have been completed click on ldquoSaverdquo

7FromtheBrandConfigurationscreenselectldquoBrandLineCodeConfigrdquo

8WithintheBrandLineCodeConfigurationscreenassignallsourceline codes available within your DMS to each Brand

bull To assign a sourceline code to a Brand enter the line code amp click the ldquoAddrdquo button You can add as many line codes to each brand as needed

bull Example = Karmak is called Vendor Code and ADP is called Source Code

bull ClickldquoSaverdquowhenyouhavefinishedenteringallsourcelinecodesfor all brands

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom20

Road Choice CatalogTo manage the Road Choice Catalog follow the instructions below

1 Login to wwwnexpartcomadmin and from the main menu select ldquoDistribu-tor Configurationrdquo

2 GotofieldldquoCatalogs Available to Usersrdquo click on the ldquoManagerdquo link

3 Within the Available Catalogs screen yoursquoll see the ldquoRoad Choice Catalogrdquo when you can re-sequence etc4 Click ldquoAdd To All Usersrdquo and check the box to the right

5AdditionalconfigurationisavailablebutshouldbepresetbyWHIwithin

link in the main menu

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 21

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 18: SELECT Part Store User Manual

ADMINISTRATIVE HOW TOrsquoSSELECT Part Store Tutorial Video OverviewSELECT Part Store tutorial videos that are available in the SELECT Part Store section of the Trucks Dealer Portal Each title is hyperlinked to the video and by clicking on the title will initiate playing the video

General SELECT Part Store TutorialsDealer Testimonial High level overview of the SELECT Part Store Dealer and Fleet testimonialsHow To Use SELECT Administration Site Dealership access to SELECTrsquos admin site Overview of key administration functionsDisplay PREFERRED Pricing How to display PREFERRED Pricing Cause and corrections for common pricing errorsUsing MAPP Data to Boost Sales Identify parts sales opportunities in MAPP CustomizeSELECTtotargetfleetsIMPACT Parts Catalog Howadealershipmakestheinitialrequestforafleetrsquosaccessto Fleet IMPACT Setup for Fleet IMPACT in SELECT Troubleshooting Fleet IMPACT access issues UpdatingfleetVINsforFleetIMPACTRunning Report Wheretofindreports Overview of each key reportCreating Dealer Promotions Overview of what is needed to create a dealer funded SELECT promotionsPublicizing Promotions HighlightdifferentwaysofcommunicatingSELECTpromotionsUsername amp Password Reset user names and passwords

Republic Services TutorialsThese tutorials are to be used to train personnel who sell parts to Republic Services The process outlined in these videos is the only way to ensure pur-chase orders from Republic Services ePro system are generated

Republic Services ndash Account Setup Initial setup of a Republic Services account in the SELECT Part StoreRepublic Services ndash Power User Setup Explanation of why a Power User is needed How to properly setup a Power User in the SELECT Admin How to use the Power User functionRepublic Services ndash Placing Orders How to login as a Power User Switch between users as a Power User in the SELECT Part Store Create a ldquoSaved Orderrdquo How to combat parts that are re-sourced to other vendorsRepublic Services ndash Processing Approved Orders Explains how Republic process orders after you create the saved order General overview of next stepsRepublic Services ndash Tips and Troubleshooting Orders Highlights common errors and correctionsRepublic Services ndash ePro SELECT Part StoreTM Orders Highlights the Republic side of the parts order

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom18

GENERAL ADMINISTRATIVE

PROMOTION SET UP | BRAND LINE CODE MAPPING

Overview FollowtheseinstructionstoensureyourSELECTPartStoreisproperlyconfig-uredtoacceptSELECTPartStorepromotionsThefullconfigurationmustbeperformed prior to any SELECT Part Store promotion be accepted

Promotion Set-Up | BrandLine Code Mapping1 Login to Administration (wwwnexpartcomadmin)2 From the Administration menu select ldquoMVSelect Brand Line Code Maprdquo

3 Select BrandLine Code Assignments

4FromtheBrandConfigurationscreenyouwillhavetheabilitytoactivateordeactivate the Brands that you stock All active Brands will display with a (radic) and all inactive Brands will display with a ( X)

bull To assign a Brand as inactive click on ( radic) next to the Brand and it will change from an active brand ( radic) to an inactive brand ( X)

bull To assign a Brand as active click on the ( X) next to the Brand and it will change from an ( X) inactive brand to an ( radic) active brand

bull When all changes have been completed click on ldquoSaverdquo

5 To assign an activeinactive status for each Brand and Location click on the BranchConfigurationlinknexttotheBrand

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 19

6FromtheBranchConfigurationscreendisabletheBrandforanylocations where it is not carried

bull To assign a Branch as inactive click on ( radic) next to the location and it will change from an active location ( radic) to an inactive location ( X)

bull When all changes have been completed click on ldquoSaverdquo

7FromtheBrandConfigurationscreenselectldquoBrandLineCodeConfigrdquo

8WithintheBrandLineCodeConfigurationscreenassignallsourceline codes available within your DMS to each Brand

bull To assign a sourceline code to a Brand enter the line code amp click the ldquoAddrdquo button You can add as many line codes to each brand as needed

bull Example = Karmak is called Vendor Code and ADP is called Source Code

bull ClickldquoSaverdquowhenyouhavefinishedenteringallsourcelinecodesfor all brands

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom20

Road Choice CatalogTo manage the Road Choice Catalog follow the instructions below

1 Login to wwwnexpartcomadmin and from the main menu select ldquoDistribu-tor Configurationrdquo

2 GotofieldldquoCatalogs Available to Usersrdquo click on the ldquoManagerdquo link

3 Within the Available Catalogs screen yoursquoll see the ldquoRoad Choice Catalogrdquo when you can re-sequence etc4 Click ldquoAdd To All Usersrdquo and check the box to the right

5AdditionalconfigurationisavailablebutshouldbepresetbyWHIwithin

link in the main menu

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 21

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 19: SELECT Part Store User Manual

PROMOTION SET UP | BRAND LINE CODE MAPPING

Overview FollowtheseinstructionstoensureyourSELECTPartStoreisproperlyconfig-uredtoacceptSELECTPartStorepromotionsThefullconfigurationmustbeperformed prior to any SELECT Part Store promotion be accepted

Promotion Set-Up | BrandLine Code Mapping1 Login to Administration (wwwnexpartcomadmin)2 From the Administration menu select ldquoMVSelect Brand Line Code Maprdquo

3 Select BrandLine Code Assignments

4FromtheBrandConfigurationscreenyouwillhavetheabilitytoactivateordeactivate the Brands that you stock All active Brands will display with a (radic) and all inactive Brands will display with a ( X)

bull To assign a Brand as inactive click on ( radic) next to the Brand and it will change from an active brand ( radic) to an inactive brand ( X)

bull To assign a Brand as active click on the ( X) next to the Brand and it will change from an ( X) inactive brand to an ( radic) active brand

bull When all changes have been completed click on ldquoSaverdquo

5 To assign an activeinactive status for each Brand and Location click on the BranchConfigurationlinknexttotheBrand

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 19

6FromtheBranchConfigurationscreendisabletheBrandforanylocations where it is not carried

bull To assign a Branch as inactive click on ( radic) next to the location and it will change from an active location ( radic) to an inactive location ( X)

bull When all changes have been completed click on ldquoSaverdquo

7FromtheBrandConfigurationscreenselectldquoBrandLineCodeConfigrdquo

8WithintheBrandLineCodeConfigurationscreenassignallsourceline codes available within your DMS to each Brand

bull To assign a sourceline code to a Brand enter the line code amp click the ldquoAddrdquo button You can add as many line codes to each brand as needed

bull Example = Karmak is called Vendor Code and ADP is called Source Code

bull ClickldquoSaverdquowhenyouhavefinishedenteringallsourcelinecodesfor all brands

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom20

Road Choice CatalogTo manage the Road Choice Catalog follow the instructions below

1 Login to wwwnexpartcomadmin and from the main menu select ldquoDistribu-tor Configurationrdquo

2 GotofieldldquoCatalogs Available to Usersrdquo click on the ldquoManagerdquo link

3 Within the Available Catalogs screen yoursquoll see the ldquoRoad Choice Catalogrdquo when you can re-sequence etc4 Click ldquoAdd To All Usersrdquo and check the box to the right

5AdditionalconfigurationisavailablebutshouldbepresetbyWHIwithin

link in the main menu

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 21

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 20: SELECT Part Store User Manual

6FromtheBranchConfigurationscreendisabletheBrandforanylocations where it is not carried

bull To assign a Branch as inactive click on ( radic) next to the location and it will change from an active location ( radic) to an inactive location ( X)

bull When all changes have been completed click on ldquoSaverdquo

7FromtheBrandConfigurationscreenselectldquoBrandLineCodeConfigrdquo

8WithintheBrandLineCodeConfigurationscreenassignallsourceline codes available within your DMS to each Brand

bull To assign a sourceline code to a Brand enter the line code amp click the ldquoAddrdquo button You can add as many line codes to each brand as needed

bull Example = Karmak is called Vendor Code and ADP is called Source Code

bull ClickldquoSaverdquowhenyouhavefinishedenteringallsourcelinecodesfor all brands

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom20

Road Choice CatalogTo manage the Road Choice Catalog follow the instructions below

1 Login to wwwnexpartcomadmin and from the main menu select ldquoDistribu-tor Configurationrdquo

2 GotofieldldquoCatalogs Available to Usersrdquo click on the ldquoManagerdquo link

3 Within the Available Catalogs screen yoursquoll see the ldquoRoad Choice Catalogrdquo when you can re-sequence etc4 Click ldquoAdd To All Usersrdquo and check the box to the right

5AdditionalconfigurationisavailablebutshouldbepresetbyWHIwithin

link in the main menu

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 21

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 21: SELECT Part Store User Manual

Road Choice CatalogTo manage the Road Choice Catalog follow the instructions below

1 Login to wwwnexpartcomadmin and from the main menu select ldquoDistribu-tor Configurationrdquo

2 GotofieldldquoCatalogs Available to Usersrdquo click on the ldquoManagerdquo link

3 Within the Available Catalogs screen yoursquoll see the ldquoRoad Choice Catalogrdquo when you can re-sequence etc4 Click ldquoAdd To All Usersrdquo and check the box to the right

5AdditionalconfigurationisavailablebutshouldbepresetbyWHIwithin

link in the main menu

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 21

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 22: SELECT Part Store User Manual

1 Hover over the Catalog Tab then click the Road Choice Catalog

2 Next select the Category or you can use the Smart Search and use the Add buttons to place in the cart

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom22

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 23: SELECT Part Store User Manual

Cross-Reference Overview The SELECT Part StoreTM is introducing an integrated part number cross-reference tool which provides end-users with the ability to search for alternative part numbers that may fit the same application The tool leverages Motor Systemrsquos industry leading FleetCross and combines Mack Truck Volvo Truck and Road Choice part information to create a custom cross-reference tool By combining the custom cross-reference database in an integrated eCommerce platform we are offering a superior eCommerce experience that significantly reduces the difficulty finding part numbers in the Heavy Truck part space

Upon initial activation all dealer locations and customers will be active in the cross-reference by default The steps below outline how to make changes to the cross-reference settings

1 Log into your Dealer Administration site wwwnexpartcomadmin

2 Go to the Administration menu and select ldquoDistributor Configurationrdquo

3 Within the Distributor Configuration locate the field ldquoEnable Cross Referencerdquo The selection made within the EnableDisable drop down will activatedeactivate the FleetCross part Cross-Referencing functionality on your site

4 To enabledisable FleetCross select the corresponding drop down box

5 If the Add to All Existing Accounts button is selected it will overwrite the existing Cross Reference setting for all existing accounts

Note You can override the EnableDisable setting for each account within Customer Maintenance

6 Click on the ldquoManage Locationsrdquo link to viewedit the FleetCross Cross-Reference availability at each of your locations

7 Within the ldquoManage Locationsrdquo screen a list of all of your locations will display and identify the locations

sponsored by SELECT The ldquoLocation Statusrdquo will display a green check mark next to all locations that are enabled and a red check mark next to all locations that are disabled This is where the Dealership SELECT Administrator can disable a dealership locationrooftop should they wish NOTE End Users will have access to Cross-Reference based on their default location and account Enabled status If an accounts default location is ldquoEnabledrdquo within the Manage FleetCross Locations screen they will have access to Cross-Referencing If it is set to ldquoDisabledrdquo they will not have access to Cross-Referencing 23

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 24: SELECT Part Store User Manual

Bypass Account Registration Setup

24

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 25: SELECT Part Store User Manual

User Profile and Account Setup

1 | P a g e

4 To edit the ldquoUser Levelrdquo assignment click on the blue arrow next to the user

25

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 26: SELECT Part Store User Manual

Report Training | Dealership Reporting within SELECTSELECT Administrators have access to a number of reports that help them man-age their eCommerce business All reports are accessed by logging into wwwNexpartcomadmin with their Administrator credentials

Distributor ReportingMost detailed report a dealer can access about their SELECT performance

Daily ActivityDetails daily sales information

Account and User ActivityDetails sales information by Accounts and Users

Lost Sales ReportTracks which parts are ldquoStock Checkedrdquo and not purchased The aggregated results can provide a lot of insight into what customers are attempting to buy Note - It is important to review the report periodically so there is visibility into lost sales opportunity the reason why and how many customers wanted a particular part This information can be used to phase in inventory to support your online sales This information is not captured by the DMS

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom26

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 27: SELECT Part Store User Manual

Clicking on the blue hyperlinks will display additional detail about a part catego-ry The image is of the SELECT accounts that attempted to order the same part

Inactive UsersTracks how long it has been since a user has logged into SELECT You can selectseveraldifferenttimeframestohelptargetusersThisisagreattooltoidentify and follow up with accounts that have stopped using SELECT

The Parts You Want

When You Want Them

Every Minute Of Every Day

SelectPartStorecom 27

SelectPartStorecom

Page 28: SELECT Part Store User Manual

SelectPartStorecom