Select Bus Service

New York City Context

2

New York City Context

3

1994 1996 1998 2000 2002 2004 2006 2008 2010 2012 2014

Annual subway ridership

Annual bus ridership

8.5 million

4

1,750 million

665 million

NY

C P

opul

atio

n Transit Context

Aver

age

Spe

ed (M

PH

) Bus Speeds

7.00

7.20

7.40

7.60

7.80

8.00

8.20

8.40

8.60

Transit Accsesibility Mobility: Over 2.5 million trips are made on New York City’s buses every day. Slow bus service means long commutes, and encourages private vehicle use. Equity: Bus trips are disproportionately made by lower income populations, and provide the only access to areas with more limited availability of jobs and services.

Before

After

Sources of Bus Delay

In Motion 54%

Bus Stops 22%

Traffic Lights 21%

Other Delays 3%

Off-Board Fare Payment

Off-Board Fare Payment

Bus Lanes

Stations

Passenger Information

Transit Signal Priority

21

Pedestrian Safety Upgrades

Community Outreach

22

SBS Implementation: In-House

SBS Implementation: Capital

25

Faster Service – Speeds have increased by 15-30%

Increased Ridership – Trips increased by 10%

Popular – Customer satisfaction of 95%+

Safer – Crashes reduced by over 20%

Proven Success – 12 SBS routes in operation, carrying

over 300,000 passengers daily