INDUSTRY: Legal

PRODUCTS & SOLUTIONS:

• Managed IT Services

• 5 bizhub Color Office MFPs

• 1 bizhub PRO Production Print System

• 1 Fujitsu Digital Scanner

BACKGROUND: Located in New York, New Jersey, and Pennsylvania, Seeger Weiss is one of the nation’s top plaintiff’s law firms handling complex mass and class action litigation on behalf of consumers, investors and injured persons. Nationally renowned for the quality of their representations and industry-leading results, they do not have the scale or the support services of a large national defense firm, and therefore have to rely on the expertise and acumen of third-party service providers that large defense firms have in-house.

With over 70 attorneys and staff, the company’s technology demands were increasing faster than what the existing IT staff could fulfill. More importantly, the company’s technology requests were becoming more complex and specialized. It soon became apparent that Seeger Weiss needed to hire a specialized consulting firm to help manage the company’s growing technology requirements.

Seeger Weiss began researching managed IT service firms specializing in legal solutions that could help support their technology needs across all three of their offices and remote locations depending on where individual trials are located.

At the same time, Seeger Weiss had outgrown its existing printing capabilities and needed new equipment that could accommodate its increased printing and scanning needs. Employees requested that the scanning and multifunctional printers (MFPs) be simpler and easier to use than its current copiers. In addition the scanners and MFPs needed to include document back up as well as security features to protect our client confidentiality.

SOLUTION: Seeger Weiss reached out to colleagues at other firms and searched the Association of Legal Administrators (ALA) member forum for vendor recommendations. Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) and All Covered / LAN Associates, a division of Konica Minolta, were highly recommended for its award winning print technology, managed IT service expertise, industry knowledge, strong reputation, and excellent customer service and support. The firm’s partners were especially impressed to learn that the local Konica Minolta contact was one of the most respected business representatives for the New York City ALA chapter.

L E G A L P R I N T S E R V I C E S

• Guaranteed twenty-four hour IT support

• Reduced server and network downtime

• Digitized paper documents

• Reduced off-site storage expenses and freed up physical office space

• Increased printing capacity and scanning capabilities without increasing the budget requirements

• Reduced the firms overall IT operating expenses

RESULTS

SEEGER WEISS LLP

Seeger Weiss LLP77 Water St 26th floorNew York, NY 10005Phone: 212-584-0700http://www.seegerweiss.coms

Top Law Firm, Seeger Weiss, Simplifies IT Management with the Help of Konica Minolta’s IT Services and Legal Solutions

SEEGER WEISS LLP

Konica Minolta Business Solutions U.S.A., Inc. (www.kmbs.konicaminolta.us), a leader in advanced imaging and networking technologies for the desktop to the print shop, brings together unparalleled advances in security, print quality and network integration via its award-winning line of bizhub® multifunction products (MFPs); bizhub PRO production printing systems; magicolorTM desktop color laser printers and all-in-ones; and pageproTM monochrome desktop laser printers and all-in-ones. Konica Minolta also offers advanced software solutions, wide-format printers, microform digital imaging systems, and scanning systems for specialized applications. Headquartered in Ramsey, NJ, Konica Minolta delivers expert professional services and client support through an extensive network of direct sales offices, authorized dealers, resellers and distribution partners in the United States, Canada, Mexico, Central America and South America. Konica Minolta is a trademark of Konica Minolta Holdings, Inc. All other trademarks mentioned in this document are the property of their respective owners.

Working with All Covered’s managed services team, Seeger Weiss implemented a comprehensive IT strategy that included addressing immediate needs such as upgrading desktops and servers and long-term initiatives such as consolidating their infrastructure within a virtualized environment, disaster recovery planning and data security. All Covered helped assess the technology infrastructure at Seeger Weiss and make recommendations on how to streamline IT services while ensuring that the systems were reliable and included secure remote access to content from laptops and mobile devices.

To address the firms printing and scanning needs, Seeger Weiss went from four aging Canon copiers to five high speed Konica Minolta bizhub Color office MFPs, one Konica Minolta bizhub PRO production print system and one Fujitsu digital scanner. The new Konica Minolta solution increases the firm’s printing and scanning capacity without incurring additional budgetary and maintenance costs while also providing the highest level of service and security for their system.

For all law firms, data security is of critical importance. All Covered helps Seeger Weiss adhere to specific requirements related to client information and how it is accessed. Seeger Weiss also deals with a lot paper documents which must be security scanned and stored electronically. Leveraging the security features on the Konica Minolta MFPs, Seeger Weiss has enhanced security and password protection on all MFPs. The firm can easily erase the MFP’s hard drive to ensure documents that are copied, scanned, faxed or otherwise transmitted, do not remain stored on the MFP hard drive or anywhere in the system.

Both Konica Minolta and All Covered were instrumental helping Seeger Weiss move to new offices. All Covered provided the network support for the move working to minimize system downtime to a few hours during the evening. In addition to ensuring that the MFP and scanning equipment was properly moved to the new offices, Konica Minolta helped Seeger Weiss go green by digitizing years of paper files that were stored in multiple file cabinets. Using the new Konica Minolta scanning solution, the firm was able to easily digitize documents and send file attachments directly to email or a document repository in one third the time it took with their old copier. As a result, digitizing documents dramatically reduced moving and long-term physical storage requirements and expenses.

With the help of All Covered, Seeger Weiss now has disaster recovery and business continuity strategies in place. In preparation of Hurricane Irene, All Covered worked with Seeger Weiss to determine the best way to maintain network availability while weighing the risks associated with the natural disaster. The firm had minimal systems downtime during the hurricane and all offices had network availability by 6:30 am Monday morning. Partners and associates were able to access their information and respond to client requests without delay. With All Covered managing their network, the partners do not have to worry about lost productivity due to network outages.

DECISION FACTORS: For Seeger Weiss, the big difference in working with Konica Minolta and All Covered are the people. Seeger Weiss has complete confidence in its team from the sales representatives to the support and service technicians. With true partners helping them maintain their IT and print infrastructures, the Seeger Weiss’ head of operations has peace of mind knowing that all their technology needs are met and they have 24x7x365 IT support.

All Covered provides Seeger Weiss with the IT resources typically available at large global firms. As a small to medium size firm, Seeger Weiss has the technology resources they need to be successful both in and out of the court room. Equally important, All Covered has helped the firm create a more productive environment for their staff as well as decreasing operating expenses.