Security Awareness 9 10 09 V4 Got Mail
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Transcript of Security Awareness 9 10 09 V4 Got Mail
its.unc.edu 1
You’ve Got Mail!You’ve Got Mail!
When in doubt, throw it out.
its.unc.edu 2
Suspicious email opened…Now What?
Suspicious email opened…Now What?
If you…
1. responded to a
phishing email…
2. entered your
password on a
suspect Web site…
3. provided your
password in an
email…
then you should…
Call (919.962.HELP)
immediately!
Change your Onyen
password at
https://onyen.unc.edu/
Save the phishing email to
which you responded as it
may help with
troubleshooting.
Section: You’ve Got Mail!
its.unc.edu 3
Safe E-mail 101Safe E-mail 101
1. Never send your password over
email.
• UNC-Chapel Hill will NEVER send you an
email asking for your password in
response.
• Such attempts to get you to disclose
your password are known as “phishing”.
2. Do NOT click on links or
attachments from unsolicited or in
unusual email.
• Use common sense: Do not click on the
link or open the attachment.
• When in doubt, throw it out.
Section: You’ve Got Mail!
its.unc.edu 4
Safe E-mail 101Safe E-mail 101
3. Do not respond to “spam.” • Discard or delete it.
• Do not use any “unsubscribe” feature in the spam.
• Do not purchase anything offered for sale in spam.
4. Do not use E-mail to send Sensitive
Information.
• Contact your IT department or the
Information Security Office for more
information on how to email securely.
Section: You’ve Got Mail!
its.unc.edu 5
What Is Computer Spam?
What Is Computer Spam?
“Spam” is the term
used to describe
unsolicited or “junk”
electronic mail.
Section: You’ve Got Mail!
its.unc.edu 6
SpamWhat’s the Big Deal?
SpamWhat’s the Big Deal?
may contain viruses, spyware,
inappropriate material, or
“scams”
clogs email systems
includes phishing, a form of
spam that tries to elicit
Sensitive Information such as
passwords.UNC-Chapel Hill will NEVER ask you to disclose passwords, social security numbers or other Sensitive Information via email.
Section: You’ve Got Mail!
its.unc.edu 7
Learning Point # 11Learning Point # 11
You receive an email from the University’s Information Technology Services (ITS) asking for a
verification of your login information. You should respond to the email and provide the requested information. Right?
Wrong!ITS will never ask for login information
to be disclosed in an email. Login information, such as your Onyen and password, is
considered Sensitive Information and should never be sent in an email. E-mail addresses can be spoofed, making them appear to be
from a legitimate sender. If in doubt, contact 962-HELP to determine
whether an email is authentic.
Section: You’ve Got Mail!
its.unc.edu 8
Learning Point # 12Learning Point # 12
Spam is annoying, but it poses no threat. Some of the spam messages are actually links to interesting Web
sites for purchasing computer products. Right?
Wrong! Spam may contain malware or
involve scams that solicit personal information, such as credit card information. Spam that contains
links to scam Web sites harvesting Sensitive Information is called
phishing.
Section: You’ve Got Mail!