Securing monitoring dataquality by quality

management in TCCs

VIKING Workshop Best practices on monitoring deployment

5 - 6 October 2005Copenhagen, Denmark

Content

1. General Introduction2. What is QMS?3. Example for organisational aspect of QMS4. Example for technical aspect of QMS5. Conclusion

General Introduction

The success of any TCC and TIC relies on the quality and reliability of its

• data, • products and • services

which are based on the

• skills of its personnell,• the quality of its processes and • quality of raw data

What is a QMS?

A Quality Management System (QMS) defines procedures based on the knowledge of the organisation and best practise in order to deliver

improved product (traffic data, traffic information, traffic management) quality

at reduced costs

Hence the QMS tackles organisational and technical issues alike.

Example for organisational aspect of QMS

Status Quo in Switzerland

Political requirements:

• Commitment to sustainable mobility

• Optimal and best intermodal use of the entire transport (road + rail) infrastructure

• Satisfy the requirements of HGV, extra-heavy and dangerous goods traffic

Situation• Transit traffic from northern to southern Europe via Switzerland steadily

increasing• Major traffic problems and congestion on the North-South (N-S) transit

corridor plus high maintenance costs• Severe accidents and fire in long road tunnels

The intermodal truckinfo.ch system

Truckinfo: the inter-modal traffic info. system for heavy goods traffic crossing the Alps

Up-to-date traffic information (available on maps and lists)

information about “Red Phase” information about traffic conditions

at passes and tunnels current booking situation on the

transiting railways (vehicular) best inter-modal routing info info available in 4 languages

The truckinfo.ch system(II)Inter-modal crossborder HGV Inter-modal crossborder HGV routing informationrouting information example: Karlsruhe-CH-Milano Alternatives:green vehicular rail

- with various and best trains- is train already overbooked?

shortest route via Switzerland or (observing the night driving ban!)

detour to avoid Switzerland?

Some Organ. Topics in SwitzerlandMonitoring:

Traffic data collected under responsibility of various organisations such as 25 Kantons (regions), several cities and other institutions (multimodal) resulting in different data formats and quality levels

Cross-border traffic information on N-S alpine corridors is not well harmonised, often occurring on a decentralised basis by regional bodies and by cantons not applying the EU/CEN/ISO standards.

Traffic information:

Traffic information via radio is not synchronised with VMS displays

Harmonisation and centralisation within Traffic Information Management Concept (TIM-CH) by 2012 in two phases

TIM Goals regarding Monitoring

• One centralised traffic information centre at national level

• Harmonised traffic information network at national level

• Concept/rules for collecting traffic data at national level

• Concept/rules for harmonised traffic data management

TIM Goals in related Areas• Standards and directives for quality assurance of TIM

• Concept/rules for synchronised traffic data dissemination at national/cross border level (radio, TV, www, VMS, etc)

• Standardised contracts for traffic info services incl. PPP• Harmonised and completed legal and financing bases• Cross-border harmonised traffic management plans TMP• Harmonised directives and operating manuals for TIM incl. “to do list”

and inventory of responsibilities in TIM• Harmonised basis for education and training in TIM

Benefits of TIM

• More efficient standard. data collection and dissemination

• Lower costs due to only 1 TIM and use of EU standards

• More up-to-date harmonised intermodal traffic data

• Clear responsibilities and competencies on all levels

• One centralised TIM at national level instead of 25

• Standardised TIM at national level harmonised with EU

• Synchronisation (radio/VMS) of traffic data dissemination

Traffic Information Management (TIM) for Switzerland is expected to feature the following benefits:

Optimal traffic flow, less congestion and fewer accidents by optimal use of traffic information and all available transport networks

Example for technical aspect of QMS

Bavarian Situation - QMS Chain

TCC

VIB (TIC Bavaria)

TCCsTICs

Traffic mass data

TIC Police

Broad-casters

Traffic mass data

CustomersB2AB2BB2C

Situation data

ALERT C

Enriched Situation data

ALERT C

Products

MotoristsTelephone calls

TCCsTICs

DATEXsituation

data

Traffic Monitoring data

TIC Police Quality Management System

TCC Quality Management System

VIB Quality Management System

Broadcaster Quality Management System

Customer Quality Management System

TIC TCC QMS

TIC TCC QMS

Example (1) TCC Bavaria

TCC

Loops

Cameras (IP&surveill.)

Construction site info

Road weather info

…

Receive

Receive

Receive

Receive

Receive

Compute

Visualise and

compute

Store in DB

Store in DB

Store in DB

Visualise and

compute

Store in DB

TMC Message generation

Output Interface

Output Interface

Output Interface

?

Checkpoint bad quality

Checkpoint good quality

!

Examples for Technical Actions

(Please see presentation of Samuel Danaes in this session)

Automatic quality surveillance of detector data in areas with high detector density e.g. within LCS

Detector data of stand-alone loop are uncorrect when received by in the TCC

estimate traffic on site and immediately compare the values in the different chain links online

Example (2) TCC Bavaria

TCC

Loops

Cameras (IP&surveill.)

Construction site info

Road weather info

…

Receive

Receive

Receive

Receive

Receive

Compute

Visualise and

compute

Store in DB

Store in DB

Store in DB

Visualise and

compute

Store in DB

TMC Message generation

Output Interface

Output Interface

Output Interface

?

Checkpoint bad quality

Checkpoint good quality

!

Conclusion• Every organisation involved in data collection and information

provision has a quality management concept – even if it is not written down

• Different focussing points in different regions will provide high added value concerning the solving of quality problems

• International data exchange will increase in importance

CROSS FERTILISATION AND CO-OPERATION AMONG THE EUROREGIONAL PROJECTS IS HIGHLY PROMISING AND NECESSARY

Thank you for your attention

For further information please contact:

Peter PolleschOBB (Germany)e-mail: peter.pollesch@stmi.bayern.dePhone: +49 89 219 35 09

Axel BurkertHB-Verkehrsconsult (Germany)e-mail: axel.burkert@hbvc.dePhone: +49 89 54 91 84 88

Gerhard PetersenASTRA (Switzerland)e-mail: gerhard.petersen@astra.admin.chPhone: +41 31 322 94 11