Secure Your Success With SAP Rapid Deployment Solutions by Manfred Essl

SAP Field Services Offering new solutions for our customers Manfred Essl

October 11, 2011

© 2011 SAP AG. All rights reserved. 2

Agenda

SAP Secure Success Program

Details

SLO – System Landscape Optimization

Details

CDP – Customs Development Project

Details

RDS – Rapid Deployment Solutions

Details

SAP Solutions SAP Secure Success Program


1. Identify the Business Value

2. Implement a value-driven Transformation

SECURE SUCCESS

SAP SECURE SUCCESS Program

Include those elements IN your project

Assess and prioritize opportunities with business benchmarking

Build the decision case and set success KPI’s

Define the target architecture and the high-level roadmap

Commit to the realization of the program’s strategic goals:

Technical and Business Risk management

Support on strategic and operational project level

Enforcing adoption to best-practice processes & solutions

Support in innovation – market maker

Customer enablement

Deliver expected Benefits

Optimize TCO

Optimize business value (continuous process improvements)

Value Partnership Excellence

Single point

of contact

3. Realize the Business Benefits


SAP Secure Success focuses on :

Project

Prep Blueprint Realisation

Business Risk mitigation

Technical Risk mitigation

Final Preparation Go live

PLAN BUILD RUN

SAP Secure Success offers a combination of 2 programs each of them focusing on the mitigation of a particular risk dimension :

Business Risk and Technical Risk.


Secure Success to mitigate Business Risk

1. Business Architect : SPOC : Business Transformation Specialist reporting in program management and steerco

2. Pro-active resources on the critical tracks : participating in daily project work

3. Solution reviews at end of blueprint and during implementation phase

4. Project-management Reviews at the end of each ASAP-phase

5. Training strategy

6. Project Team Training

7. Other ad-hoc experts on demand in case extra

8. …..

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PLAN BUILD


SAP MaxAttention

SAP Safeguarding

SAP Premium Support Engagement Portfolio

Deg

ree

of

stan

dar

diz

atio

n

Partial

SAP Solution Landscape Coverage

Complete

Ind

ivid

ual

St

and

ard

SAP Enterprise Support

SAP Standard Support

Comprehensive services for all aspects of the solution

Secure Success to mitigate technical risk

Op

tio

nal

Se

cure

Su

cce

ss

Incl

. wit

h L

ice

nce

sa

les

SAP Solutions SLO – System Landscape Optimization


Business Transformation is driving major SAP landscape

transformation initiatives

Introduction of SAP

applications

Operation of an

increasingly

fragmented SAP

landscape

Ongoing adaptation to

changing business

requirements (M&As,

reorganizations, carve-outs)

The ability to seamlessly transform a corporate SAP landscape

has become a key value driver

Transform

Simplify Introduce Operate Remodel

Initial simplification by

standardization of processes

harmonization of data

consolidation of systems


Typical transformation triggers…

As-is situation Vision

Mergers & Acquisitions

Acquisition, joint venture

Divestitures

Business area will be organized as

independent company, subsidiary is spun off,

part of company will be sold

Company Carve- out Company Carve-

out

Corporate restructuring

Change organizational units in

SAP landscape accordingly

Business process optimization

Adapt processes in SAP system,

unified accounting,

master data cleansing

Consolidate IT landscapes

Merge systems, harmonize system landscape,

provide cross-system functions, reduce TCO

Scenario


SAP System Landscape Optimization Portfolio

SAP Landscape Transformation services

SAP Landscape Transformation software

SAP Solutions CDP – SAP Custom Development Project


SAP Custom Development

How to enhance the standard SAP platform with

your unique business aspects and beat your competitors

in a low risk, high quality and sustainable way?

SAP Standard Solution SAP Custom Development

Unparalleled experience across SAP solutions and all industries, backed by 800 SAP

Custom Development resources and 12.000 SAP standard developers Expertise

Support offerings comparable to SAP standard solutions are available to help protect

your investment throughout the life of your custom solution. Support

Our customers decide how much assistance they want. You can retain overall control

or turn over the entire project to SAP Custom Development. Flexibility

We follow SAP development methodologies and standards to ensure high quality and

protect future upgradeability. Upgradability

We ensure that your custom-developed solution is synchronized with the SAP product

roadmap and release strategy, mitigating the risk of business interruption.

Risk

Mitigation


Why SAP Offers Custom Development Services

YOUR COMPLETE BUSINESS SOLUTION

SAP STANDARD SOLUTION

Benefits from the best business

practices of:

12 Million Users.

100,600 Installations.

1,500 Partners.

CUSTOM SOLUTIONS

Beat the competition with unique

business and IT solutions:

Unique Business.

Unique Users.

Unique Success.

LEVERAGE THE GLOBAL STRENGTH AND UNPARALLELED KNOWLEDGE

OF SAP CUSTOM DEVELOPMENT TO BRING THE UNIQUE ASPECTS OF

YOUR BUSINESS ALIVE.


SAP Custom Development:

Addressing Your Unique Business Needs

Support

Custom

Development

Projects

Repeatable Custom

Solutions

Focused Business

Solutions

1 customer 2 – 10 customers 11 – 100 customers

FAST. SAFE. FLEXIBLE. SUPERIOR QUALITY.

Customer-specific

solutions that

address your

unique and

competitive

business needs.

Previously

developed and

proven solutions

that can be used

as a starting point

in addressing

unique business

requirements.

State-of-the-art

standard solutions

that address the

business priorities

of very specific,

small customer

segments.


Value of SAP Custom Development


Our Proven Development Methodology

Solution

Definition

SUPPORT THROUGHOUT YOUR

CUSTOM SOLUTION

LIFE CYCLE

Support

Project, Quality and Risk Management

Go Live

Specification

Design

Iteration(s)

Test

Component

Validation &

Assembly

Customer

Acceptance

Development

and Test

Customer

Acceptance

and Delivery

Follows SAP development methodology and standards to

ensure high quality and protect upgradeability

Mitigates business and technical risk by synchronizing custom

solutions with the SAP solution strategy

Ensures service flexibility and reduced delivery costs with

world-class distributed and agile development methodology

Close and Continuous Customer Collaboration

Implemen-

tation

Customize &

Integration

Test

Train

End

Users



Objective Establish clear understanding of customers business priorities and

requirements and strategic objectives

Our

Commitment Determine a validated solution approach in alignment with core development

product standards

Your

Commitment Provide clear, documented and prioritized description of business process to

be developed, provide access to business and technology experts

SAP

Deliverables Solution definition; including scope, work estimates, timelines, milestones,

risks and resource

Solution

Definition


CUSTOM SOLUTION

LIFE CYCLE

Support


Go Live

Specification

Design

Iteration(s)

Test

Component

Validation &

Assembly

Customer

Acceptance

Development

and Test

Customer

Acceptance

and Delivery


Implemen-

tation

Customize &

Integration

Test

Train

End

Users



Objective Finalize priorities and requirements and develop a high-quality solution that

meets <enter customer's name> business requirements

Our

Commitment Develop a high-quality solution based on the SAP development methodology

to meet your business requirements

Your

Commitment

Finalize your business requirements, provide test cases and test data,

provide feedback for each iteration, provide collaborative access to business

and technology experts

Deliverables Depending on project, can include functional specifications, code, validation

strategy, test strategy and cases, technical and solution documentation


CUSTOM SOLUTION

LIFE CYCLE



Go Live

Specification

Design

Iteration(s)

Test

Component

Validation &

Assembly Customer

Acceptance

Customize &

Integration

Test

Train

End

Users

Solution

Definition Support

Development

and Test

Customer

Acceptance

and Delivery

Implemen-

tation



Objective Deliver a final custom solution that meets customers business requirements

Our

Commitment Deliver a well-tested, high-quality solution – on-time and on-budget

Your

Commitment Timely final testing and acceptance of the delivered solution, participation in

a lesson learned process and project feedback survey

SAP

Deliverables The final packaged custom solution and accompanying installation

documentation



Solution

Definition


CUSTOM SOLUTION

LIFE CYCLE

Support

Go Live

Specification

Design

Iteration(s)

Test

Component

Validation &

Assembly

Customer

Acceptance

Development

and Test

Customer

Acceptance

and Delivery

Implemen-

tation

Customize &

Integration

Test

Train

End

Users



Objective Integrate the custom-developed solution into the overall business process

Our

Commitment Resolve defects and provide additional support on a project-basis

Your

Commitment

Customizing and testing the custom solution in a fully configured

environment with real data and fully functioning processes and interfaces;

and training end users

SAP

Deliverables Defect resolution and additional support on a project-basis




CUSTOM SOLUTION

LIFE CYCLE

Solution

Definition Support

Go Live

Specification

Design

Iteration(s)

Test

Component

Validation &

Assembly Customer

Acceptance

Development

and Test

Customer

Acceptance

and Delivery

Implemen-

tation

Customize &

Integration

Test

Train

End

Users



Objective Ensure that customers custom developed solution continues to work

optimally over time

Our

Commitment Provide a flexible support model that addresses your business needs

Your

Commitment Involve SAP Custom Development in the long-term support of your custom-

developed solution

SAP

Deliverables Defect resolution, functioning solution after application of Support Packages


CUSTOM SOLUTION

LIFE CYCLE



Solution

Definition Support

Go Live

Specification

Design

Iteration(s)

Test

Component

Validation &

Assembly

Customer

Acceptance

Development

and Test

Customer

Acceptance

and Delivery

Implemen-

tation

Customize &

Integration

Test

Train

End

Users


Working with SAP Custom Development

We ensure that your custom-developed solution is synchronized with the

SAP product roadmap and release strategy, mitigating the risk of

business interruption.

Risk

Mitigation

We follow SAP development methodologies and standards to ensure

high quality and protect future upgradeability. Upgradability

Our customers decide how much assistance they want. You can retain

overall control or turn over the entire project to SAP Custom

Development.

Flexibility

Support offerings are available to help protect your investment

throughout the life of your custom solution. Support

Fast. Safe. Flexible. Superior Quality.


Benefits to Your Company

Trusted Partnership

Trust in custom solutions designed and

written by SAP developers – empowering

your organization for success on your SAP

platform – with SAP by your side

SAP Quality We craft high-quality custom solutions by

leveraging our experience and the SAP

development methodology & standards

Gain Flexibility While

Reducing Cost

We ensure service flexibility, optimal skill

mix and reduced delivery costs through

optimal access to global resources

Access to Knowledge

You gain access to a vast global SAP and

partner services network and leverage our

deep knowledge in developing business

solutions

Maintain Agility and Stay

Innovative

With our proven development processes, we

help facilitate your ability to quickly and

safely adapt to changing business needs

Protect Your Investment

We help assure your peace of mind with

custom support offerings that leverage your

existing SAP support infrastructure

SAP Solutions RDS – SAP Rapid Deployment Solutions

Predictable and Integrated with individual adoption paths

Overview


Today’s reality…

“Statistics state that up to 70% of IT projects run late, over-budget, or do

not meet planned goals…Consequently, implementation risk is a

critical factor…” From “Introducing Packaged Solutions” by Michael Krigsman

"Customers today want choices in how they scope, configure, and

deploy business software."

Peter M. Russo, Managing Director of Pierre Audoin Consultants

„Now when companies think about implementing an application, they

really want to implement an integrated solution“

Henry D. Morris, Senior Vice President of Worldwide Software and Services, IDC


You want to…

… ensure the most predictable and

fastest time to business value

… deliver the integration the

business demands to start and grow

without compromises

… choose from a modular ready to

use portfolio of solution, deployment

and pricing options


SAP and a Global Partner Ecosystem offer Rapid

Deployment solutions to meet specific business needs…

Software

Quickly address the most urgent business

processes

Content

SAP best practices, templates and tools

make solution adoption easier

Enablement

Guides and educational material speed

end user adoption

Service

Fixed scope and price provides maximum

predictability and lowers risk

Service

Software

Enablement

Content


… which allow predictability, out-of-the-box integration

and adoption choices as business demands

Predictability Fast value in days/weeks

Fixed cost and fixed best practice scope

Integration Integrated start and growth options

Immediate and future IT and business

processes landscape integrity

Choice Modular packages to meet specific business

needs and allow individual adoption paths

Flexible licensing and deployment options


Predictability: Solution adoption made simple

Predictability

Implementations in a matter of days/weeks

Clear pricing, scope, timelines and outcomes

Proven best-practices from an extensive customer and qualified partner ecosystem


Integration: Investment protection today and tomorrow

Holistic integration approach for a consistent business process evolution

Out-of-the-box Integration for individual start and growth options to extend exisiting IT landscape

Integrity of IT landscape for future adoption paths beyond Rapid Deployment Solutions


Choice: Modular approach to meet unique business needs

Modular packages to meet specific business needs and adoption paths.

Various deployment options to drive innovation adoption (on premise, on demand, on mobile)

Available via various channels at flexible pricing and financing options


Time-to-market of new

business capabilities

Rate of change of TCO

Reduction

What do SAP Rapid Deployment Solutions mean for you?

Ratio of service versus

license costs

Ratio of successful and

failed projects

Ratio of initially defined versus

delivered project scope

Assurance that accomplished results

will meet business need!

Ratio of IT budget versus

revenue

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Why have customers chosen SAP Rapid Deployment

Solutions?

8

Weeks

to go-live

15%

Reduction in

project costs

4

Week

implementation


Delivered by SAP or qualified partners

Large Global Partner Ecosystem maximizes availability of and choice within the Rapid Deployment Solutions portfolio

System integrators and value-added resellers provide industry and LoB specific capabilities and expertise

Cloud partners provide the deployment options to match your business needs


SAP Rapid Deployment Solutions define a new standard

for business solution adoption across the SAP Portfolio

On demand

On premise

On device

Business

Solutions

Analytics

Technology

HANA

Mobility

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SAP Rapid Deployment Solutions support all use cases

along your adoption path

From zero to ERP baseline in one go Industry & geography-ready

New business and user capabilities - that fit with your existing footprint.

LoB or industry-specific, mobile,

business analytics, collaboration


Get the most out of your business – NOW!

Quickly meeting your most pressing business

needs on unprecedented predictability to adopt and manage business solutions

Enabling strategic business adoption paths with out-of-the-box integration for start and grow options as your business demands

Giving choice by providing a modular and well defined portfolio of solution options together with a Global Partner Ecosystem

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Customer Story of Armani


CUSTOMER Introduction GIORGIO ARMANI Company

The Armani Group is one of the leading fashion and luxury goods groups in the world today, with over 5,000 direct employees and 13 factories. It designs, manufactures, distributes and retails fashion and lifestyle products, including apparel, accessories, eyewear, watches, jewelers, fragrances and cosmetics, and home furnishings.

Turnover including licensed products reached 6 billion Euros at retail value, of which 4 billion Euros from the core business and 2 billion Euros from licensed products.

Group’s exclusive distribution network includes 609 freestanding shops worldwide: 85 Giorgio Armani boutiques, 183 Emporio Armani stores, 31 Armani Collezioni stores, 180 A/X Armani Exchange stores, 22 AJ | Armani Jeans stores, 12 Armani Junior stores, 10 Giorgio Armani Accessori stores, 2 Emporio Armani Accessori stores, 14 Emporio Armani Caffès, and 28 Armani Casa stores, in 46 countries


IT Landscape

During Q4 2010 SAP Italy discussed the SAP Business Suite solutions in order to substitute ERP and other applications included in whole Armani’s Landscape.

ARMANI - APPLICATION PLATFORM (in summary)

AFM

MAIN

ATOM Retail / Retek / CS 2000 / DMS POS

GL Accounting

Data Warehouses

Industry System QC / Sales Audit

CRM

AP / AR

Fiscal Reporting

Controlling

Master Data Management

Analysis & Reporting Customer DB

Stock Management

Sales Management

Purchasing Delivery List

ASN

Inventory Stock Transfers

Sales Audit

POS Management

Production

Legacy systems Third party systems (non SAP)


RDS Approach (I) SAP CRM Rapid-Deployment Solution

SAP brings together software and services in a new offering that gives you compelling CRM functionality quickly and affordably

Preconfigured software to eliminate guesswork

Rapid delivery in as little as six to eight weeks

An affordable, flexibly priced solution

A clear path to your full CRM vision

Preconfigured CRM Software and Services

Enabling Rapid Deployment

December 2010 SAP Italy met the Customer in order to present Value Proposition (RDS Approach) and to define the delta in terms of Project Scope and Solutions, so to fit with the Customer Requirements.


RDS Approach (II) SAP CRM Rapid-Deployment Solution

Powerful solution for sales, service, and marketing delivered ‘out of the box’ based on leading SAP CRM 7.0

Start fast with what’s most important and expand later

Value Adding

Customer

Sales

Performance

Management

Sales

Analytics

Sales

Contracts

Management

Quotation

Management

Order Capture

Opportunity

Management

Activity

Management

Account &

Contact

Management

Sales

Plannin

g &

Foreca

sting

Clearly defined scope

Includes preconfiguration content and knowledge transfer to key users

Fast RDS implementation methodology

Enables you to go live in 8 weeks

Quick and Lean

Flexible pricing – ‘only pay for what you need’

Attractive fixed-price services

Reduced resource requirement from business and IT

Cost Effective


ECONOMIC PROPOSAL

December 2010 SAP Italy worked together with Armani and internally in order to complete the RDS Proposal based on the previous Customer Meeting.

- Predefined Technical attachments + delta

- Economics Estimation including delta

- Assembling Final Presentation


Project

December 2010 SAP Italy worked together with Armani and internally in order to complete the RDS Proposal based on the previous Customer Meeting.


SUCCESS FACTOR From SAP and Customer point of view

From Customer Point of view Clearly defined scope, includes

preconfigurated contents.

Powerful solution for marketing.

Professional Approach

Best Practice Approach

High competences demonstrated.

Fast reaction from engagement to proposal presentation

Reduced resource requirement from business and IT

In summary from SAP point of view Really ONE SAP Approach.

From the solution positioning until to deal closure, we have pushed on quality, experience and power of solutions and services (RDS approach)

MAIN WINNER REASON


CUSTOMER Internal Commitment KEY Messages during the Customer Kick Off meeting

Main Objectives Focus Keep project focus on the initial and agreed objectives for all the

project duration.

Project Scope Avoid as much as possible change request in project scope.

This will cause Go Live delay and unplanned effort.

Custom Development Avoid as much as possible custom implementation.

This will cause extra effort and a higher TCO in future

KEY MESSAGES

SUMMARY

Available Now 2011 Q2 and Q3

Disclaimer: SAP reserves the right to completely cancel or change this portfolio at any time without further notice

Sales, Service, Marketing

Rapid data migration to SAP Customer Relationship Mgt and Billing Utilities

SAP CRM Embedded Analytics for Sales & Marketing

SAP CRM Sales

SAP CRM Service

SAP CRM Marketing

Sybase Mobile Sales for SAP CRM

SAP Business Communications Management

SAP ERP for subsidiary rollout

SAP NetWeaver Master Data Management for customer data integration

Human Capital Management

SAP ERP for the employee and manager portal

Supply Chain, Procurement

SAP SRM

SAP BusinessObjects Spend Performance Management

SAP BusinessObjects Sales and Operational Planning


SAP Extended Warehouse Management

SAP Supply Network Collaboration for customer collaboration

SAP SRM for self-Service procurement

SAP Service Parts Planning

SAP SCM for global available-to-promise (Global ATP) check

SAP ERP for operational reporting with SAP In-Memory Appliance (SAP HANA™) software

Product Development, Manufacturing

SAP EHS for Health and Safety Analytics

SAP EHS for Environmental Compliance Analytics

SAP EHS for Product Safety and Stewardship Analytics

SAP Portfolio and Project Management for portfolio monitoring


SAP Manufacturing Integration and Intelligence (MII) for batch manufacturing

SAP Manufacturing Integration and Intelligence (MII) for energy analysis

SAP Manufacturing Execution for discrete manufacturing

SAP Product Structure Synchronization for bills of material

PLM Foundation

Operations and IT

SAP IT Service Desk Operation

SAP NetWeaver Master Data Management for customer data integration

Rapid data migration to SAP

Customer Relationship Mgt and Billing for Utilities

Last updated Apr 1, 2011

Financials & Controlling

SAP Treasury and Risk Management


SAP Shared Services Framework for financials

Lifecycle of an Installment Loan

SAP ERP for operational reporting with SAP In-Memory Appliance (SAP HANA™) software

ERP Core Financials

SAP Shared Services Framework for human capital management

SAP SCM for demand planning

SAP Transportation Management for domestic freight tendering

SAP Transportation Management for domestic transportation planning

SAP BusinessObjects Executive IT Reporting

ERP Core Human Capital Management

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https://portal.wdf.sap.corp/irj/go/km/docs/guid/301357d8-933e-2e10-b286-c85638303005


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Thank You!

Contact information:

Manfred Essl

Service Account Manager

SAP Luxembourg

+352 621 493 178

Secure Your Success With SAP Rapid Deployment Solutions by Manfred Essl

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