Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ......

65
Dora Lee 18 November 2017 Secondary School Group (Level 1 and 2)

Transcript of Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ......

Page 1: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

Dora Lee 18 November 2017

Secondary School Group

(Level 1 and 2)

Page 2: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

HKICPA Accounting and Business Management Case Competition

2017-18

2

Page 3: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

• Level 1: Financial Analyst (page 2: Question paper and guideline)

• Level 2: Management Consultant (page 3: Question paper and guideline)

• Target company: Hung Fook Tong (HFT)

3

Page 4: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

• To study HFT 2015 and 2016 annual reports

• To conduct HFT financial analysis (70 marks) and business analysis (30 marks)

• To prepare a business analysis to identify at least FOUR examples of HFT achievements + ONE suggestion for improvement:

o Environmental Protection 環境保護

o Corporate Social Responsibility 企業社會責任

o Corporate Governance 公司管治

4

Page 5: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

Prepare a business proposal (商業企劃書) to:

• Part A: HFT overall group financial performance for the past TWO years, for the years ended 31 Dec 2015 and 2016 (30 marks); and

• Part B: Formulate a business [*promotion] plan of HK$10 million for the coming TWO years (i.e. for the years ending 31 Dec 2018 and 2019) to improve operations of HFT in Hong Kong. (45 marks, excluding D. II a: Revenue/profit review – 10 marks)

5

Page 6: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

• Review business environment

• Enhance HFT performance

6

Page 7: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

A. Introduction

1. HFT mission and value

2. Current state of business

B. Non financial analysis

1. External environment

2. Product portfolio

3. Competitive positioning in the industry

C. Business analysis

1. Environmental Protection 環境保護

2. Corporate Social Responsibility 企業社會責任

3. Corporate Governance 公司管治

D. Implementation Plan

1. Implementation plan (Part 1) [* Part 2: to be discussed on 27 December, 2017]

2. SWOT Analysis (Part 1) [* Part 2: to be discussed on 27 December, 2017]

3. Evaluating Strategy (Part 1) [* Part 2: to be discussed on 27 December, 2017]

4. Measurement and Control (Part 1) [* Part 2: to be discussed on 27 December, 2017]

7

Page 8: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

Question: Why it is important to understand HFT mission and value?

8

Page 9: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

9

Page 10: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

• The Group … adhered firmly to its belief …, as reflected in its motto of “Naturally Made, Wholeheartedly Good”, … has adopted its “No additive” as approach and stringent quality control measures for its production.

• 集團…堅守「真心製造,自然流露」宗旨,採取「無添加」生產過程,並配合以嚴格的品質監控措施。

Source: http://www.hungfooktongholdings.com/html/about.php

10

Page 11: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

11

Source: http://www.hungfooktongholdings.com/html/about.php

Page 12: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

Source: http://www.hungfooktongholdings.com/html/about.php

12

Page 13: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

Source: http://www.hungfooktongholdings.com/html/about.php

13

Page 14: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

• Level 2: Management Consultant (page 5: Question paper and guideline)

• In preparing the business proposal, you should ensure that all your suggestions and recommendations are in line with Hung Fook Tong Group's mission and values.

14

Page 15: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

1. Problem identification

2. Current management priority issues

3. Current state of retail business in Hong Kong

4. etc.

15

Page 16: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

• The first step in the problem solving & decision making process is to identify & define the problem.

• A problem can be regarded as a difference between the actual state

(Now; 2017) & the desired state (Future, 2018- 2019).

16

Page 17: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

Example 1 (level 1):

“… make one suggestion for improvement.”

(Page 2: Question paper and guideline)

17

Page 18: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

Example 2 (level 2):

“… to further enhance the performance of HFT's retail operations in HK.”

(Page 3: Question paper and guideline)

18

Page 19: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

Question: What is the current state?

positioning

revenue from the retail operations

customer attitudes towards ECC

19

Page 20: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

20

Page 21: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

21

China, HK,

other

countries

New herbal

& non-herbal

products

Decrease in revenue

from wholesale

operation

Page 22: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

• Economic and Trade Information on Hong Kong : The value of retail sales, increased by 0.3% year-on-year in January-August 2017 compared with the same period in last year, after the decline of 8.1% for 2016.

(HKTDC, 26 Oct 2017)

22

Page 23: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

• Monthly retail sales statistics: Trend of retail sales growth in Hong Kong

• (a) Total sales value growth vs last year

• (b) Total volume growth vs last year

(HKRMA, 2017)

23

Page 24: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

B.1 External environment – Macro/ micro

(

1. Macro (宏觀):

Political (政治)

Economic (經濟)

Socio-cultural (社會)

Technological (科技)

24

2. Micro (微觀):

• Structure of market/ competitors (市場結構/競爭者)

• Consumer needs (消費者需要)

• Trends of the market (市場趨勢)

• Stakeholders (持份者)

• etc.

( Vrontics, Kogetsidis and Stavrou, 2008.)

Page 25: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

• Political (政治)

• Economic (經濟)

• Socio-cultural (社會)

• Technological (科技)

25

Page 26: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

• The need to follow the laws and regulations in the countries from where HFT buys the raw materials.

• Individual Visit Scheme

• Any existing ordinance to supervise manufacturing and marketing of the (private label) products?

• Trade Descriptions Ordinance (商品說明條例):

26

Page 27: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

• Some other factors to consider are:

oTax policy

oEmployment Laws

oMinimum Wages Ordinance

oPlastic Shopping Bag Charging

Scheme

27

Page 28: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

• Weak global economy……

• Increases in rental expenses…… (“Currently, HFT has more than 130 self-operated retail shops primarily in Hong Kong and Mainland China.”)

• “The products are sold through two principal business segments: Retail and Wholesale.”

28

Page 29: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

• Consumer purchase behavior change

• Changing family patterns in HK and China

• Consumer preferences

• Changing work patterns

• Changes in lifestyles of local population

• The level of education of the population in local markets

• Changing values among population

29

Page 30: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

• Emergence of innovative technology/ mobile wave

• New e-commerce business (e-commerce platforms development)

• Social media (to increase HFT's exposure)

30

Page 31: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

• Structure of market/ competitors (市場結構/競爭者)

• Consumer needs (消費者需要)– “P-E-Social-T” refers

• Trends of the market (市場趨勢) ??

• Stakeholders (持份者)– Government (政府), customers (顧客), employees (員工), …… [*Community Involvement refers]

• etc.

.

31

Page 32: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

32

Page 33: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

33

• Business sector: Food & beverages

• Activities: HFT is engaged in the production and sales of Chinese herbal drinks & other drink products, Chinese-style soups and tortoise herbal jelly.

(HFT Company Data Report, the Wall Street Journal, 2017)

Page 34: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

34

Market analysis:

• Environmental scanning - Screening large amounts of information to detect emerging trends

• Competitive intelligence - Accurate information about competitors that allows YOU (*) to anticipate competitors’ actions rather than merely react to them

Page 35: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

Segmentation, Targeting and Positioning Strategies

35

Page 36: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

36 (Census and Statistics Department HKSAR, 2015)

Page 37: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

37

Page 38: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

• The Hong Kong Resident Population is projected to increase from 7.34 million in mid-2016 to a peak of 8.22 million in mid-2043, and then decline to 7.72 million in mid-2066.

• Population ageing is expected to continue. It will accelerate notably in the coming 20 years, and will be most rapid in the coming 10 years.

• The proportion of elderly persons aged 65 and over is projected to increase from 17% in 2016 to 31% in 2036, and further rise to 37% in 2066.

38

Page 39: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

• HFT is positioned in a more mature area of soft drinks and its products are priced affordably to target the mass market in the mid-range and low end of sales.

(Euromonitor International, 2017)

39

Page 40: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

40

Page 41: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

41

Page 42: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

A. Introduction

1. HFT mission and value

2. Current state of business

B. Non financial analysis

1. External environment

2. Product portfolio

3. Competitive positioning in the industry

C. Business analysis

1. Environmental Protection 環境保護

2. Corporate Social Responsibility 企業社會責任

3. Corporate Governance 公司管治

D. Implementation Plan

1. Implementation plan (Part 1) [* Part 2: to be discussed on 27 December, 2017]

2. SWOT Analysis (Part 1) [* Part 2: to be discussed on 27 December, 2017]

3. Evaluating Strategy (Part 1) [* Part 2: to be discussed on 27 December, 2017]

4. Measurement and Control (Part 1) [* Part 2: to be discussed on 27 December, 2017]

42

Page 43: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

43

Page 44: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

1.Environmental Protection 環境保護

2.Corporate Social Responsibility 企業社會責任

3.Corporate Governance 公司管治

44

Page 45: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

45

• To reduce energy

consumption, a “Heat

Recovery System” is

used in the Multifunction

Chiller plant to recycle

the heat energy to a pre-

heat water storage tank.

Page 46: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

46

• “A Steam Condensate Recovery System”

is also used to collect and recycle the heat

energy from steam pipelines.

Page 47: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

47

• As a move to help advancing the

development of local renewable energy in

Hong Kong, HFT is one of the first

companies to support WWF-Hong Kong’s

first ever Renewable Energy Certificate

(REC) scheme.

• These certificates allow companies to

purchase energy that is guaranteed to be

100% solar – generated from WWF’s

“Solarizing Communities Project” in Tai O.

• This initiative has enabled HFT to offset a

small part of its carbon footprint. In 2016,

400 kWh of HFT’s electricity consumption

is from renewable source.

Page 48: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

48

Page 49: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

49

Page 50: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

50

Page 51: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

51

Page 52: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

52

• HFT believed in having open communication with its

suppliers. Regular meetings are in place with major

suppliers to communicate on the supply of critical materials

and pricing trend that allows HFT to take a more proactive

approach in managing suppliers.

• HFT also shared with its suppliers its ongoing supplier

monitoring process, which measures their performance

through areas such as arrival time, quantity variance, and

quality problem. Their performance forms part of HFT’s

future decisions in retaining the use of specific suppliers.

Page 53: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

53

Page 54: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

54

Page 55: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

A. Introduction

1. HFT mission and value

2. Current state of business

B. Non financial analysis

1. External environment

2. Product portfolio

3. Competitive positioning in the industry

C. Business analysis

1. Environmental Protection 環境保護

2. Corporate Social Responsibility 企業社會責任

3. Corporate Governance 公司管治

D. Implementation Plan

1. Implementation plan (Part 1) [* Part 2: to be discussed on 27 December, 2017]

2. SWOT Analysis (Part 1) [* Part 2: to be discussed on 27 December, 2017]

3. Evaluating Strategy (Part 1) [* Part 2: to be discussed on 27 December, 2017]

4. Measurement and Control (Part 1) [* Part 2: to be discussed on 27 December, 2017]

55

Page 56: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

56

Page 57: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

57

To be elaborated on 27

December 2017

Page 58: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

58

SWOT analysis

Analysis of an organization’s

strengths, weaknesses,

opportunities & threats in order

to identify a strategic niche that

the organization can exploit

To be elaborated on 27 December

2017

Page 59: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

Strengths (優勢)

Weaknesses (劣勢)

59

Page 60: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

60

Page 61: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

61 Image from: https://www.slideteam.net/blog/create-swot-analysis-template-in-powerpoint/ [2 November 2017]

Page 62: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

62

Strategy Formulation

Evaluation

Implementation and Execution

To be elaborated on 27 December

2017

Page 63: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

6%

35%

32%

27%

New project 1

New project 2

New project 3

New project 4

63

Measurement and control against :

a. (Marketing and management) Objectives

b. Promotion budget allocation (e.g. HK$10 M)/ financial

situations

c. Impact on store locations, sales and average

spending per customer for the year ending 31

December 2018 & 2019.

Page 64: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

• Census and Statistics Department HKSAR (2015). Available at http://www.statistics.gov.hk/pub/B1120015062015XXXXB0100.pdf [6 November 2017]

• Hung Fook Tong Company Data Report (2017), the Wall Street Journal. Available at http://quotes.wsj.com/HK/1446/company-people [6 November 2017]

• Hong Kong Retail Management Association (2017). HKRMA Monthly Sales Statistics Press Information in September 2017. Available at http://www.hkrma.org/upload/press/Monthly%20Retail%20Sales%20Statistics%20Press%20Info_20171103.pdf [1 November 2017]

• Hung Fook Tong Annual Report (2015)

• Hung Fook Tong Annual Report (2016)

• Hung Fook Tong Environmental, Social and Governance Report (2016) Available at file:///E:/HKICPA%20Business%20Case%202017-2018/Powerpoint_2017%202018/HFT_Environmental%20Report%202016.pdf [1 November 2017]

• Euromonitor International (October 2017)

• Vrontics, D., Kogetsidis, H. and Stavrou, A. (2008) ‘Strategic marketing planning for a supplier of liquid food packaging products in Cyprus’, Journal of Business and Industrial Marketing, 21 (4), pp. 250-261.

64

Page 65: Secondary School Group (Level 1 and 2) · PDF fileCompetitive positioning in the industry ... SWOT Analysis (Part 1) [* Part 2: ... area of soft drinks and its products

Thank you & see you (Level 2)

on 27 December 2017:

“Business Management & Marketing

Strategies”

65