Sculpting Lean IT - c.ymcdn.com fileSculpting Lean IT Eugene Rudy, LSSBB ... • Director of...
Transcript of Sculpting Lean IT - c.ymcdn.com fileSculpting Lean IT Eugene Rudy, LSSBB ... • Director of...
Session Overview
• What is Lean IT? o Definition
o Background
• Why Lean IT? o State of the Enterprise
o Motivators for change
• Tools for Transformation
• Resources for Inspiration
Eugene Rudy
• Bachelor of Business Administration/University of South Carolina
• IT Leadership Program Certificate/University of Georgia
• Lean Six Sigma Black Belt/Villanova University
• Director of Information Technology/City of St. Marys, Georgia
• 17 years in IT field
• 15 years in Business Process Management
• Georgia GMIS President
What is Lean?
Value Stream Time Line
Request Process Deliver
Going from Start - Finish with as few steps as possible.
What is Lean?
Going from A to Z with as few letters as possible
A B C D E F I J K L M N O P S T U V W Z
What are we missing?
State of the Enterprise
Hardware aging
Software Costs
Cloud Computing
Consumer Demands
Mobile Devices
New Economy
Motivators for Innovation
• Rising Costs
• Increased Service Demands
• Technology Evolution
• Political Environment
• Increasing Public Debt
“I vote for spending more money, higher taxes, and waste it on redundant and unnecessary items.” - Said No Politician. Ever.
Tool for Organization – 5S
1. Sort – Let’s Stay Together
2. Store/Set – Like Mom says, “Put your toys away.”
3. Shine – Clean up your act
4. Standardize – Same Job, Same Way, Same Outcome.
5. Sustain – Mark your Calendars
6. The Sixth “S” – Safety!
Sustain – Keep it Going!
Units Together
Organized?
Clean Work Environment
Done According to Standards
Golden Dust Pan Award!
Safety
• Mark Work Areas • Visually Identify Hazards • Work on Safety Plans • EDUCATE – MITIGATE - INVESTIGATE
Tool for Production – Value Stream Mapping
• Team Effort
• Process Maps o Current Map
o Future Map
• Times o Production Time
o Lead Time
• Show Rework & Rejections
DO NOT TRY TO FIX THE WORLD IN ONE DAY!
Tool for Problem Solving – Ishikawa “Fishbone” Diagram
• Used for Problem Solving • Helps identify Root Cause
Resources for Inspiration
Information & Services
• MetaOps o Michigan State Contract for Business Process Management
o Newsletter/Articles
• Eckes & Associates, Inc.
• Lean Enterprise Institute o Non-Profit; Leaders in Lean Instruction
Resources for Inspiration
Books • Driving Operational Excellence: Successful Lean Six Sigma Secrets to
Improve the Bottom Line o Ron Crabtree, Darcie S. Torres, and Chautona Havig
• Everything I Know about Lean, I Learned in First Grade o Robert Martichenko
• Learning to See o Mike Rother and John Shook
• Gemba Walks o Jim Wolmack
• Lean IT: Enabling and Sustaining Your Lean Transformation o Steven C. Bell and Michael A. Orzen