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October 2010

Contents

Proprietor and Publisher:

PROMECH PUBLISHING

Tel: (011) 781-1401

Fax: (011) 781-1403

E-mail: [email protected]@promech.co.za

Website: www.promech.co.za

Managing Editor:

Susan Custers

Advertising Sales:

Lelanie Lane

DTP: Zinobia Docrat and

Sean Bacher

Printed by:

Typo Colour Printing

Tel: (011) 402-3468

The monthly circulation is 4 025CopyrightAll rights reserved. No editorial matter published in Supply

Chain Today may be reproduced in any form or language without

written permission of the publishers. While every effort is made

to ensure accurate reproduction, the editor, authors, publish-

ers and their employees or agents shall not be responsible or

in any way liable for any errors, omissions or inaccuracies inthe publication, whether arising from negligence or otherwise

or for any consequences arising therefrom. The inclusion or

exclusion of any product does not mean that the publisher or

editorial board advocates or rejects its use either generally or

in any particular field or fields.

Cover Story5 Environmental Drive

7 Forklift Survey

Cold Storage13 New Cold Storage Facility

15 Mastering Hot and Cold

Barcoding, Labelling & RFID17 Highest Standards

Market Forum Unit19 Market Forum

Harbours & Ports23 Gautengs Own Port

25 Winning Trailer Design

Security

27 Not for the Faint-Hearted

Modern Workplaces28 YDesign?

Focus on Retail31 Premiun Quality

SAPICS34 Research a Priority

Market Forum Supply35 Market Forum

Endorsing BodiesAfritag (div of Smart Card Society)

CGCSA (Consumer Goods Council of SA)

CILTSA (Chartered Institute of

Logistics & Transport: SA)

SAEPA (SA Express Parcel Association)

SAPICS (The Association for Operations

Management of Southern Africa)

also mailed to:

CSCMP (Council of Supply Chain

Management Professionals)

Featured on the cover:

Scania

Tel. 011 661 9600www.scania.co.za

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4/40 Supply Chain Today October 2010

FOR THE FULL REPORT& WHAT SAPICSCAN DO FOR YOU LOGON TO:www.whysapics.co.za

LIMITLESSPOSSIBILITIESImagine discovering a supply chain resource with unending capabilities or growth. At

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our educational programmes, events and our annual conerence. SAPICS wide range

o courses also include the world renowned certifcations rom APICS, The Association or

Operations Management in the USA.

SAPICS variety o courses cater or store-man level to top level decision makers in the

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Visit www.whysapics.co.za or more inormation about what SAPICS can do or you.

SAPICS training has

armed me with the vision

& knowledge to achieveorganisational excellence- Nomthi Ngobese, Materials Planner, Kimberly Clark -

8/7/2019 SCT: Oct 2010


COVER STORY

Environmental DrivePublic transport in Gauteng is set for an upgrade with the planned introduction of a fleet of new buses on the

cards. And with the move comes a series of sociological advantages that include job creation, environmental

improvements and long term health benefits.

Scanias Ethanol buses are already running in Stockholm

For every bus that runs on Ethanol, three local jobs will

be created

Winston Muir, Bus

Sales Exco ofScania explainsthe changes

when he meets up with SupplyChain Today. We currentlyhave a number of Euro IV

class diesel vehicles operat-ing in the Rea Vaya fleet, hetells us. In addition to this,

Metrobus is running one of ourethanol-powered Euro V buses

for evaluation purposes.

European standardsFitted with a vehicle man-agement system, this bus isshowing a 90% reduction in

CO emissions. The bus emits 125 grams of CO

per kilometer while Euro II diesel buses typicallyemit 1285g/km, Winston explains.

European emissions standards define the accept-able limits for exhaust emissions of new vehiclessold in EU member states. These requirements

are not mandatory for South African vehicles and

with a fleet of 440 Euro II diesel buses the car-

bon output of Johannesburgs existing transportsystem is substantial.

The city is currently in the process of review-

ing its transport system. We anticipate thattheyll put out a tender for 50 new vehicles, 20

of which are to be alternative fuel options, he

continues. Having recently won a Green SupplyChain Management award for its Ethanol bus,

Scania looks to be a likely contender. Five hun-dred of these buses are presently operational inStockholm, so the equipment has already proven

itself in the field.

Fuel sourceWinston adds that while the technology and equip-ment is available to convert to alternative fuels,

one of the obstacles has been fuel availability.Sasol is the only fuel supplier currently providing50ppm diesel in South Africa, while the ethanol

were using in our test bus is imported.

This will change in the next month, however,

when we team up with Silversands, a localcompany which will be manufacturing Ethanolon home soil. The fuel will be made from sugar

beet, which is not presently a typical South Af-rican crop, so the manufacturing process wontimpact food availability.

Furthermore, the company will be outsourcingsome of its crop production to local farmers,

resulting in job creation. In fact, for every bus

Winston Muir

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that runs on Ethanol, three local jobs will becreated.

Changing lanesWinston is clearly a man who is passionate abouthis product and the benefits it can bring, but his

Table indicating variations in fuel emissions

The bus emits 125 grams of CO

per kilometer while Euro II diesel

buses typically emit 1 285g/km

COVER STORY

attitude merely reflects the revolution that

has already taken place on European soil.Air quality is a major issue in Johannes-burg. As you drive into Gauteng you can

literally see the air. While heavy industryplays a major role, in the city centre, vehicle

emissions are the primary culprit.

There is a big focus on South Africaspublic transport system at the moment

and Joburg is leading the pack. Thereis great support for an environmentallyfriendly system, he assures us.

Stockholm managed to radically reverseits air pollution problem by implementing

emission controls and I believe we can too.The benefits are too great to overlook; en-vironmental, health and social advantages

all tie in together. The pressure is on to changethe system and the legislation needs to change

to make things happen, Winston ends off.

Winston Muir, Scania, Tel. 011 661 9600, Email. winstonm@

scania.co.za Website. www.scania.co.za

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Name of Company A Square

Forklift

APC Storage

Solutions

Avis Forklift

Centre

Clarklift

South Africa

Criterion

Equipment

Number of Employees 39 19 34 35 300

Branches in: Alberton Johannesburg,

Durban, Cape

Town

Johannesburg, Cape

Town, Durban

All major

cities

Cape Town, Durban,

Isando, Port Elizabeth,

East London, Nelspruit,

Pretoria

Forklift Brand Name/s Represented Nichiyu Flexi Nissan, Nichiyu, E.P,

Toyota, Mitshubishi,

Hyster, TCM, Clark,

JCB

Clark, JCB TCM range of equipment,

Japan

Type of Business Operations:

l New machine sales

l Used machine sales

l Rentals

l Leasing

l Refurbishing

l Repairs

l Attachments

Pallet Trucks:

l Walk behind

l Ride-on

Lifting capacity range (tons):

l 1.5 to 5.0

l 5.0 to 10.0

l 10.0 to 20.0

l 20.0 to 50.0

l Over 50

Power options:

l Battery: AC Drive / DC Drive

l Diesel

l LPG

l Petroleum

Services/extras offered:

l In-house training after sales

l Ongoing training

l Battery service contracts

l Engine repair contracts

l Tyre replacement or conversion

l Onboard weighing systems

l Barcode facilities

l Status monitoring

Total number of units sold in 2009 48 52 - 150 700

Number of units sold in largest

contract in 2009

17 11 12 10 15

Forklift SurveyFORKLIFT

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INDUSTRIAL EQUIPMENT

GAUTENG

3 Fabriek Street

Isando, Johannesburg

Tel: +27 (0)11 922 0000

Fax: +27 (0)11 922 0130

KWAZULU-NATAL

80 Otto Volek Road, New Ge rmany

P O Box 719, Pinetown 3600

Tel: +27 (0)31 716 6300

Fax: +27 (0)31 702 4208

WESTERN CAPE

54A Junction Stree t, Tygerbe rg

Business Park, Parow Industria

Tel: +27 (0)21 959 7580

Fax: +27 (0)21 959 7594

EASTERN CAPE

134 Paterson Road

North End, Port Elizab eth

Tel: +27 (0)41 484 7722

Fax: +27 (0)41 484 7889

CLARKLIFT SOUTH AFRICA (PTY) LTD

Clarklift is a division of Equstra Industrial Equipment, a subsidiary of the EqstraGroup Limited, a major company listed on the Johannesburg Stock Exchange.Clarklift is the sole distribors of Clark Forklifts and JCB Teletrucks inSouth Africa.

Sales, Distribution and Services is carried out through 4 branches -

Isando, Durban, Port Elizabeth and Cape Town, as well as 7dealerships. Head Office facility is situated in Isando near Johannesburg.

CLARK - THE FORKLIFT

In the year 1917 Clark invented the Forklift truck. For this reason - CLARK isthe most experienced manufacturer of forklifts in the world.

Today Clark operates one of the most up-to-date production plants for forkliftsworldwide,consisting of 20 000 square meters of covered production area. Theyproduce electric counter balance trucks ranging from 1.5 ton uo to 3.0 ton capacity.Gas (LPG) counter balance trucks ranging from 1.8 ton up tp 8.0 ton capacity.All the trucks are two-wheel-drive models.

JCB - TELETRUK

The worlds most versatile small counter balance lift truck. First take the smallfootprint of an industrial counter balance lift truck. Then add the telescopic boom of

a telescopic handler. Design-in a fully enclosed hydrostatic drive-system.Then finish off with a hydraulic quick-disconnect carriage for forks and shovel.Thats what JCB has done to bring you the JCB Teletruk Range.

This unquie concept of a telescopic boom on an industrial counterbalance lifttruckwas first introduced in 1977. Four-wheel-drive was another first from JCB, introducedin 2001. Since then thousands of these versatile machines have been sold around theworld. The range covers the most popular 2,5 ton to 3,5 ton capacity brands, Diesel-powered two-wheel of four-wheel-drive, and two-wheel-drive Gas (LPG) models.The JCB Teletruk-its not just another lift truck!

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Forklift SurveyName of Company Goscor Lift Truck

Company

JHR Equipment

SA

Linde

Materials

Handling

Manhand

Forklifts

Number of Employees 215 30 235 15

Branches in: Johannesburg,

Nelspruit, Durban,

Cape, Port Elizabeth

Johannesburg,

Durban,

Bloemfontein,

East London,

Cape Town

Gauteng, Durban,

Port Elizabeth,

Cape Town

Polokwane, Tzaneen,

Klerksdorp, Middelburg,

Nelspruit, Durban,

Rustenburg, Johannesburg,

Cape Town

Forklift Brand Name/s Represented Crown, Doosan and

Bendi

Jungheinrich Linde HC, EP and Manhand


l New machine sales


l Rentals

l Leasing

l Refurbishing

l Repairs

l Attachments

Pallet Trucks:

l Walk behind

l Ride-on


l 1.5 to 5.0

l 5.0 to 10.0

l 10.0 to 20.0

l 20.0 to 50.0

l Over 50

Power options:


l Diesel

l LPGl Petroleum



l Ongoing training






l Status monitoring

Total number of units sold in 2009 702 40 700 1 347


contract in 2009

79 6 200 144

FORKLIFT

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LIFT TRUCK

COMPANY

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Forklift SurveyName of Company Manitou South Africa Masslift Africa The Forkman

Number of Employees 52 73 50

Branches in: JHB, Durban, Cape Town,

PE, Zimbabwe, Namibia,

Bloemfontein,

Rustenburg, Zambia,

Angola, Mozambique,

Botswana

Johannesburg,

Durban and Cape

Town

Pretoria, Gauteng,

KwaZulu-Natal,

Eastern Cape

Forklift Brand Name/s

Represented

Manitou Mitsubishi,

Kone Cranes

Tailift, Flexi


l New machine sales


l Rentals

l Leasing

l Refurbishing

l Repairs

l Attachments

Pallet Trucks:

l Walk behind

l Ride-on


l 1.5 to 5.0

l 5.0 to 10.0

l 10.0 to 20.0

l 20.0 to 50.0

l Over 50

Power options:


l Diesel

l

LPGl Petroleum



l Ongoing training






l Status monitoring

Total number of units sold in2009

160 122 300


contract in 2009

16 13 -

FORKLIFT

FEATURES LIST 2011

JANUARY

Barcoding, labelling, scanning andRFID (Radio Frequency Identication)

Racking and shelving

Focus on the FMCG industry

(fast moving consumer goods)

FEBRUARYForklifts

Warehousing

Focus on agricultural & livestock

MARCHRacking and shelving

Cleaning equipment for warehouses

Focus on government

APRILBarcoding, Labelling, Scanning & RFID

Forklifts

Focus on food and beverage

MAYMaterials handling in the motor industry

Racking and shelving

Focus on the mining industry

JUNEBarcoding, labelling, scanning & RFID

Warehousing

Focus on cleaning equipment forwarehouses

JULYSAPICS 2010

Forklifts

Focus on automotive

AUGUSTBarcoding, labelling, scanning & RFID

Racking and Shelving

Focus on the manufacturing Industry

SEPTEMBERComparative survey on the trucking

Unit Conveying

Focus on ooring, lighting, cleaning etc

in the warehouse industry

OCTOBERComparative survey on forklifts

Barcoding, labelling, scanning & RFID

Focus on the retail industry

NOV/DECComparative survey on racking and

shelving

Materials handling in the FMCG

industry

Focus on pharmaceutical

Contact Lelanie Lane on

Tel: (011) 781-1401 or

E-mail: [email protected]

to book your advertising space

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New Cold Storage

Facility

COLD STORAGE

A new Orion cold storage facility at the Capricorn Business Park in

Cape Town has been completed and was designed to relieve

critical pressure on perishable storage in the region. The 3 000-tonne

cold storage facility opened its doors on the 9th of July 2010.

Our cold store will be running at -20c to minus -25c

When the company purchased theexisting Parmalat facility in Cap-ricorn Park in 2009, the intention

was to convert the existing facilityinto a cold store.

However, after careful consideration the decisionwas made to completely renovate the buildingand offices, keeping the existing facility as a dry-

goods store and warehouse for other businessoperations within the group, and to purchasethe adjoining two properties for the purposes of

erecting a new cold storage facility.

LimitationsManaging director Patrick Gaertner explains, Ourcold store will be running at minus 20c to minus

25c. We would have had to install underfloorheating (to prevent the ground from icing up be-neath the surface and cracking) and tracks for a

mobile racking system, meaning we would have

been forced to lift the existing floor.

Furthermore, the existing facility had height andlayout restrictions which would have limitedthe space available for storage. It was therefore

decided to build a completely new store adjoin-

ing the existing warehouse, thereby increasingaccess into the cold store by the existing 15

loading bays.

Mobile racking systemThe decision to go with a fully mobile rackingsystem was a simple one. Although the initial

cost is significant, the system requires only oneaisle in each section of the cold store, almostdoubling the storage capacity, and reducing the

cooling costs per pallet.

The company decided on the UK Storax System

installed by Barpro in South Africa. I havevisited cold stores all over the world, and havebeen planning this store for the past 20 years. I

have yet to find a mobile solution that can comeclose, admits Patrick.

Forklifts for cold storageWhen the temperature in which you have to

work averages about -22c you better have thebest available equipment says Goscor Lift TruckCompanys (GLTC) Cape MD John Petrie. It is

for this reason that Orion Cold Storage (OCS)chose two Crown forklifts for its Muizenberg,Cape Town facility, he says.

OCS MD Patrick Gaertner, says that the low tem-perature environment is demanding on equipment

Orions new cold storage facility

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Inside the Orion Cold Storage facility (from left to right)

Orion director Rory Klemp, warehouse manager LeonieNiehaus and, on one of the recently acquired Crown

forklifts, Garrick Cox operations manager

COLD STORAGE

and that the secret is

good quali ty.

Machines

suppliedThe two Crown ma-chines supplied toOrion are the Crown FC4520 3.0, a standard

electric counterbalanceforklift with a capacityof 3 000 kg, sporting a

lift height of 4 570 mmand which can operate

in an aisle of less than3 700 mm. It is fittedwith non-marking tyres

and can operate in coldstore conditions as lowas -30c.

The second machine is the Crown RR 5795 S 2.0high-lif t reach truck, which is designed to allow the

operator the choice to sit or stand while working andcan also operate in temperatures as low as -30c.

This machine has a basic capacity of 2 000 kg andcan lift in excess of 1 000 kg to a height of 9 500mm. It can operate in a 3 000 mm aisle and uses

a pantograph reach carriage to

place pallets into mobile rackingto maximise the available spacein the warehouse.

The manoeuvrability of thesemachines is an advantage in

the warehouse as our space isdesigned extremely efficiently,says Patrick.

He adds that support and backupwere also very important factors

in the overall equation.

Project managersGEA Project Solutions, a divisionof GEA Refrigeration Africa who

are global leaders in refrigera-

tion solutions, were selected tomanage the project. GEA Project

Solutions are primarily focused onproviding complete design and project managementsolutions for projects which have refrigerat ion as

part of their primary process.

Goscor Lift Truck Company, Darryl Shafto, Tel: (0861) 467

267, E.Mail: [email protected], www.goscor.co.za

Orion Cold Storage, Tel: (021) 709 8200, Fax: (021) 709

8201, www.gaertner.co.za

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Uretech operations director, Robert

Martin says that cold chain logisticscompanies often need to operate their

fleet transporting both perishable andnon-perishable goods at precise temperaturespecifications, in order for combined loads of

these goods not to spoil. In many cases, thesecompanies will not get the temperature specifica-

tions correct, and the goods being transportedhave to be returned, incurring an additional costto the cold chain logistics company.

Not that easyIt is difficult to maintain temperatures in a cold

chain fleet when a company is operating a truckat -25C, and the doors keep opening and closingduring loading and offloading. In these cases,

the perishable goods fall out of the designatedtemperature range and will no longer be accepted

by the client. The difference in quality betweena premium export and a standard export can berealised through the careful control of just a few

degrees in temperature, explains Robert.

The UreCool curtain acts as a physical insulat-ing barrier and is available in two versions, astatic version that would suit fleets running at aguaranteed and fixed rate of perishables vs non

perishables, and a removable version that can move

up and down the inside of a cold chain vehicle

creating temporary partitions. The flexibility ofthe removable curtain allows cold chain logistics

customers to run a load of 80% perishables today,and 20% perishables tomorrow.

Uretechs UreCool curtain has applications inalmost all cold chain fleets, including land-lo-gistics, air-logistics and seaborne-logistics, and

is able to partition sections of a truck, train,airplane or cargo hold.

Multi-zone loadsTypically, if a 22 metre articulated truck was

only transporting six palates of perishable goods,

instead of its usual 20 palates, the trucks entirecapacity would still have to be cooled to the re-

quired -25C. The UreCool curtain can be usedto partition the unused section of the truck fromthe section that needs to be maintained at -25C,

thus decreasing the volume that needs be cooled,resulting in energy savings in the form of petrolor diesel and allowing space for non-perishable

goods as well.

It makes the actual freezer more efficient and

almost guarantees a constant temperature, ensur-ing that goods arrive at the store at the required

temperature, says Robert. He adds by citing

the example that flowers can last an additionalweek in the customers hands if the client uses

the UreCool curtain.

Whats more, the UreCool curtain allows the

cold chain logistics industry to run multi-zone

Mastering Hot and ColdBorn out of a need from the cold

chain logistics industry in South

Africa, abrasion, corrosion and

insulation specialist company

Uretech has developed UreCool,

a unique nanoporous insulating

curtain that has been proven to

increase efficiencies in the formof time, cost and energy

savings.

Uretech Directors (from Left to Right) - Brent Loftus, Robert Martin, George Hoffmann

The difference in quality between a premium export and

a standard export can be realised through the careful

control of just a few degrees in temperature

COLD STORAGE

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loads. There are a number of companies that

try and run part loads, whereby they transportperishable goods at sub-zero temperatures withnon-perishable goods, often with varied success

COLD STORAGE

UreCool permanent installation in 2 ton truck

and guaranteed complications, explains Robert.

By making use of a UreCool curtain, multi-zoneloads are easy-to-run. Even frozen fish, freshflowers and bread rolls can be transported in

the same load.

In addition, he notes that a customers

operations can become more profit-able, as they can deliver perishableand non-perishable goods in the same

load, instead of sending two differentloads which would cost more money.

This allows for better business effi-ciencies, which results in significantcost savings.

All about cost savingsNanoporous technology is what allowsthe UreCool curtain to insulate at very

low temperatures, states Robert. Thehydrophobic nature of the nanoporousmaterial resists any form of water

vapour, thus preventing condensation, which in

turn keeps temperatures constant.There is a high-demand in the cold chain logisticsindustry to conserve temperature and improve ef-ficiencies, owing to the exorbitant costs involved

with the cooling and freezing of products while intransit. Robert explains that the concept behindthe UreCool curtain was to increase efficiencies

by maintaining sub-zero temperatures, being ableto offer flexibility in terms of partitioning and

multi-zone loads, and to provide a cost-savingon diesel and labour.

Locally made

From the initial idea, it took approximately 12months to have the concept proven and accepted

by the marketplace. Robert says that the productis made locally, which allows for increased flex-ibility in terms of being able to customise the

curtain according to the clients needs, and alsoallows for quicker turnaround times.

He cites a recent order from a customer in SouthAfrica, Within seven days from first contact with

the client, Uretech designed, manufactured andfitted an entire fleet of trucks with UreCool cur-tains. A similar order of insulated curtains from

overseas suppliers would have taken two months

longer, he concludes.Uretech, Tel: (011) 268 8860, Fax: (011) 447 2212, Email:

[email protected], www.uretech.co.za

Customers operations can

become more profitable, asthey can deliver perishable and

non-perishable goods in the

same load

Fully gasketed heavy duty swing door.

Lightweight yet robust.

Withstands heavy traffic such as carts and

motorised man ridden vehicles.

Impervious to moisture, acid, petroleum products,

salt solutions, animal fats and insects.

INSULATED IMPACT TRAFFIC DOOR

D es ig ne d b y A to mi c D es ig n S tu di o. Te l: ( 01 1) 4 22 -1 94 9Produced by Coralynne & Associates

APEXSTRIPCURTAINS

ANDDOORS

TM

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BARCODING, LABELLING, SCANNING & RFID

GS1 standards bring together companiesrepresenting all parts of the supply chain manufacturers, distributors, retail-

ers, hospitals, transporters, customsorganisations, software developers, local andinternational regulatory authorities and more.

In order to provide comprehensive standardsand thereby facilitate the supply chain, among

others, GS1 offers the following services on aninternational basis:

The barcodeA small, discrete tool that changed

the world. Every day at least 5billion barcodes are read all over

the planet. GS1 barcodes arecertainly the most well-known anduniversally recognisable part of theGS1 system of standards.

One of the next services on thehorizon will come from a new

barcode called GS1 DataBar.GS1 DataBar is smaller than itspredecessor so it can be placed

on very small items, and yet itcan contain more information like

best-before dates.

RFID (Radio Frequency Iden-tification)It is a technology using tags that

are already found in many placestoday; from passports to ID badgesto the fast lane at toll booths on

highways. These RFID tags contain silicon chips

and antennas, and they can hold a lot of data,

which can be read from a distance. BecauseRFID is so complex and multi-faceted, standardsare vitally important.

GS1 EPCglobal is devoted to leading the develop-ment of the RFID technology by defining and sup-

porting imple-mentation of the

standards thatmakes RFID op-erational acrossg e o g r a p h i e s ,

boundaries andsectors. It also

ensures that itsmembers adhereto strict privacy

guidel ines sothat consum-ers rights are

respected.

HealthcareThe med ica lsector is an ex-

tremely complexenvironment inwhich people,

drugs and medi-cal devices needto be perma-

nently tracedto ensure that

the right drug is

administrated tothe right patient

at the right timein the right dos-age.

The GS1 Health-care group brings

together hospi-tals, pharmaceu-tical companies, medical device manufacturers,

transporters and more. These companies worktogether under our leadership to develop standards

that will increase patient safety and improve

patient care through reduced medication errorsand improved product traceability.

CounterfeitingCounterfeiting has become so sophisticated that

in some cases, even the companies whose own

Highest StandardsWhat are standards? Standards are agreements, rules or guidelines that structure any activity or industry. Standards

are the foundation for clear, understandable exchanges between companies in an increasingly globalised economy.

In some cases, even the companies whose own products

have been duplicated cant differentiate easily between

real and fake

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eComBusiness is global now. That means you, and

your suppliers, and your logistics firm, and youraccounting department, and everyone else in-

volved in your business deals, need to be able tocommunicate efficiently with clients elsewherein the world.

GS1 eCom standards provide clear guidelinesfor creating electronic versions of all sorts of

business documents. Our standards enable trad-ing partners to efficiently exchange informationelectronically. No matter what their internal

hardware or software systems. No matter whatlanguage they speak.

Global data synchronisationErrors in invoices and inefficiencies in a globalised

supply chain reduce business profitability andeffectiveness. Accurate, detailed and up-to-dateproduct information helps both companies and

consumers. Retailers have less administrative workand fewer mistakes in orders and shipments.

GS1s Global Data Synchronisation Networkenables supply chain partners to continuously

synchronise information thereby improving effi-ciency in their supply chains, and provide betterservice to the consumer.

To succeed at projects like the ones described,hundreds of stakeholders around the world

need to come together. Thats why there is anorganisation like GS1. GS1 offers a full range ofservices and solutions, all built upon the foun-

dation of the GS1 System of standards and itsGS1 Identification Keys. So grow globally usingGS1 Standards.

GS1 South Africa, Tel: 0861 242 000, Email: services@

cgcsa.co.za

products have been duplicated cant differentiate

easily between real and fake.

GS1 standards are already playing a key role in thefight against counterfeiting. The GS1 EPCglobalElectronic Pedigree Messaging Standard for the

pharmaceutical industry is just one example ofseveral projects underway.

TraceabilityGS1 standards make traceability systems pos-

sible on a global scale no matter how manycompanies are involved or how many borders arecrossed as food and food ingredients travel from

one end of the supply chain all the way to theconsumer. Traceability i s especially important ifsomething goes wrong and food products must

be recalled.

GS1 standards can play a vital role in product

recalls. Because they are global, reaching fromone end of the supply chain to the other, theyensure immediate access to accurate product

information, which enables swift, comprehensiverecalls.

Drugs and medical devices need to be permanently

traced in the medical eld

BARCODING, LABELLING, SCANNING & RFID

EPC/RFID Tags

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Confident

choiceCourier services TNT

Express have recently takendelivery of 12 Mercedes-Benz

Sprinter 309 CDI panel vans to

add to their extensive fleet. TNT hasbeen in operation since 1975 and form

part of a global network spanning over

200 countries and delivering over 3,6 millionconsignments a week.

It is pleasing that a reputable company with as muchexperience in the express courier service has partnered

with Mercedes-Benz Vans, says Nicolai Berger, Divisional

Manager, Mercedes-Benz Vans.

The Sprinter model range is renowned for superior handling, safety,

load-securing and fuel efficiency. With the Adaptive ESP 8.1 system andits outstanding braking systems, such as ABS, EBV, BAS and ASR are all

standard features, setting the benchmark in terms of safety. The maneuver-

ability and low interior noise levels of the Sprinter is also a determining factorfor many of our customers, adds Nicolia.

The Sprinter product range covers virtually all applications the panel vans alone offerload space from 9.0 to 14 m. TNT have selected the Sprinter 309 CDI version which also

achieves a best-in-class loading width, and with the large sliding door of 1300 mm, makingaccess easily attainable, which is vital for the delivery service.

Daimler, Shirle Greig, Tel: (012) 677 1904, Fax: (012) 677 1682, E-mail: [email protected], Website: www.daimler.

com

Market Forum

360 degrees of serviceGoscor Rental, part of the Goscor Group of companies, hasdelivered Daewoo forklifts to various centres throughout

the country for promotional company, 360 Degrees.

2x2.5t Doosan diesel forklifts were

delivered to the Durban ExhibitionCentre, the Brackenrite Centre in CapeTown, Nasrec in Johannesburg and to

the old General Motors building in PortElizabeth.

Greg Venter, Goscor Rental operationsmanager, says that his team had to reactquickly and efficiently in order to be

able to successfully fulfil this request.Sales manager Barbara McCarthy, who

has been in the industry for more thaneight years, says that it is often difficultfor customers to be able to deal with

just one person and get the job done incentres across the length and breadthof the country. We are particularly

proud that we were able to do this for360 Degrees.

Robert Kennedy 360 Degrees productionhead was equally enthusiastic. He saidit was an absolute pleasure dealing

with all the staff at Goscor. Everyone was Goscor Rental operations manager Greg Venter and sales manager Barbara McCarthy withtwo of the Daewoo forklifts used by 360 Degrees.

helpful, friendly, professional and always on time.

Goscor Rental Company, Greg Venter, Tel: 0861 467 267, Fax: (011)

976 2176, Email: [email protected], Website: www.goscor.co.za

8/7/2019 SCT: Oct 2010


Market Forum

New rollover doorThe advantages of the new insulated rollover door fromSerco has impressed Freshmark to the extent that an orderof 41 new trailers for Shoprite Checkers will have the new

insulated roll-over door fitted.

Spar has also ordered three of the new doors to test and

there are more orders for the same from other companiesin the pipeline. Serco technical director, Denri Gottemaker,said it had been difficult to source a quality rollover door

locally so we cast the net wider and sourced a tried andtested solution from overseas which Serco are importing

Abdul Sher Ally from Serco operating one of the new roll over doors

Pricelessbenefit

Psion Teklogix and Vocol-lect recently announced that

Signature Brands has deployed

Psions Mobile Integration Suite(MIS), including Vocollect Voice, to

improve accuracy and efficiency within

its distribution centre. By implementingPsion and Vocollect technology, this leading

US manufacturer in the dessert decorating andEaster egg business, was able to improve pick

and ship rates by 20 percent and achieve a returnon investment within seven months.

The Psion MIS is an enterprise-wide middleware so-

lution that integrates SAPs Warehouse Managemententerprise resource planning system with Vocollect Voiceenabling pick and ship information to be automatically

converted into speech commands that instruct distributioncentre workers on how to build orders. It also includesPsions Speech Process Analyzer Dashboard and Reporting

Tool which provides Signature Brands warehouse manag-ers with a dashboard view of productivity and operational

metrics in real time, including the capability to generatehistorical reports.

Because our business is seasonal, our shipping require-ments vary tremendously month to month, and nearly 99percent of our orders must be shipped the same day they

are received, so responsiveness and accuracy are critical,said Gary Stenzel, senior vice president of operationsat Signature Brands. Even before we had finished

quantifying the cost savings obtained from deployingthe Psion and Vocollect products, we found thatcustomer complaints had been greatly reduced. In

my mind, that benefit alone is priceless.

Psion Teklogix Africa, Michelle Hollis, Tel: (011) 805

7440, Fax: (011) 805 7444, Email: michelle.

[email protected]

in kit form to be assembled locally.

Denri says customers like Freshmark decided on the rolloverdoors for their new vehicles after studying the productand assessing its quality and durability. The previous

rollover doors used were not very durable making themhigh maintenance items. The new rollover doors are more

durable and have a higher quality standard.

The rollover door can be easily closed and sealed forimproved security without having to move the vehicle

away from the loading dock once loaded. This reducesthe shunting required. During the loading process the

double rear doors sometimes stay open overnight whichopens the way for pilfering, says Denri.

Serco (Pty) Ltd, Clinton Holcroft, Tel: (031) 508 1000, Fax: (031) 507

8800, Email: [email protected], Website: www.serco.co.za

International van of the Year 2011The new Fiat Dobl Cargo was awarded the International

Van of the Year award 2011.

Chairman of the International Van of the Year jury, Pieter

Wieman, says, the winning van design had impressed thejury on a number of fronts and above all by the fact thatFiat has succeeded in widening the number of platform

and body varieties to a higher number than any other vanin this category. The Dobl range includes not only a long

wheelbase version with high roof but also a chassis-cab

version with flatbed and an OEM truck version.

The jury was particularly impressed with the wide range of

engines which also includes a turbocharged CNG (naturalgas) engine and an electric version. Furthermore they

was impressed with the driving qualities and the high

8/7/2019 SCT: Oct 2010


Market Forumlevel of comfort that the

different versions of theDobl of fer.

Lorenzo Sistino, Fiat Pro-fessional CEO, adds: NewDobl Cargo has been an

innovative vehicle rightfrom its concept. WithDobl we offer our custom-

ers the widest choice, thelowest emissions and the

most advanced technol-ogy in this category. Theaward is a testimony to

our product innovationcapacity.

Fiat Group Automobiles SouthAfrica (Pty) Ltd, Clynton Yon,

Tel: (011) 205 3744, Fax: (011)

205 3824, Email: clynton.

[email protected], Website: www.

at.co.za

The new Fiat Dobl Cargo was awarded the International Van of the Year award 2011

8/7/2019 SCT: Oct 2010


Whats red, blue, yellow,andwhite...

...yet surprisingly green ?

In this increasingly environmentally sensitive time, the advantages of using a forklift truck, powered by Easigas,

become ever more obvious.

For example, diesel forklifts used in fresh produce warehouses actually cause fruit to ripen more rapidly due

to exhaust gases.

Easigas is cleaner burning with lower toxin emission.

Both petrol and diesel engines require more frequent maintenance due to carbon build-up.

And, both petrol and diesel driven units require dedicated filling points which are subject to spillage and soil

contamination whilst Easigas is a closed system and a non-pollutant.

LPG driven forklifts run with less vibration as the fuel is easier to atomise than both petrol and diesel allowing

for better combustion.

For any further information or a free energy audit: Tel: (011) 389 7700 Fax: (011) 864 3800

Toll Free: 0 800 001 504 [email protected] www.easigas.co.za

So, in addition to the considerable cost savings resulting

from longer service intervals, buying or converting yourexisting forklifts to Easigas helps to make our world a good

deal cleaner.

Supply Chain Today 6539/2009

8/7/2019 SCT: Oct 2010


Inframax MD, Willie Els, says thatthe project has the potential to put

Gautengs entire logistics capabilityinto a new and far more efficient era

and to create thousands of jobs whilst

stimulating the areas GDP.

Not meeting countys needsIt is fairly widely thought that Johannes-burgs freight logistics needs have not been

fully understood or appreciated by most ofthe public sector authorities and agenciesserving this area over the years, says Wil-

lie. As a result, the current situation ischaracterised by excessive use, and wear,of roads by freight operators, dramatic

decline in rail usage (due to poor servicelevels), increased congestion and fragmented

freight planning. South Africas freight logisticssystem is not meeting the countrys needs and notkeeping up with the way the world is moving.

The proposed new inland port and logistics gate-

way, says Willie, will contribute significantly tomeeting Gautengs need to increase the currentfreight logistics capacity/throughput in and out

of Johannesburg, to 3 million TEUs by 2015 and4 million TEUs by 2020 - with further increases

thereafter.

World classThe 630ha site for the new project, which will becalled Tambo Springs (the original farm here wasknown as Tamboekiesfontein), is situated 25km

southeast of the Johannesburg CBD. Inframaxplans to add at least a further 600ha to this site

in time, which would enable it to be developed toa world class inland port and logistics facility.

This, says Willie, is appropriate as Gauteng is

not only the largest metropolitan area in Africa,but is also one of the largest in the world, with

a population of 10 million people generating the

largest annual GDP in Africa.Inframax has commissioned GAPP Architects andUrban Planners and the internationally recog-nised logistics consultants, Franco Eleuteri and

Associates, to help them structure the conceptand business plan forTambo Springs. GAPP,

says Willie, is a wellknown local firm whohave been acclaimed

for such work as theUmhlanga Ridge New

Town Centre North of

Durban and the CapeTown Waterfront.

One of the thingswhich has become clear

from our associationwith Franco, says Wil-lie, is that the logistics

challenges now faced inJohannesburg/Gautenghave cropped up world-

wide wherever citieshave expanded fast.

Typically, the originallogistics centres were

developed on what wasthen the periphery ofthe cities. Over the

Gautengs Own PortInframax Holdings, the Cape based property developers who operate nationally, are making use of a vast tract

of land which they acquired some years ago to develop a next generation inland port and logistics gateway

to service Johannesburg, Gauteng and Southern Africa.

HARBOURS & PORTS

Willie Els

The port will increase Gautengs current freight logistics

capacity/throughput to 3 million TEUs by 2015 and 4

million TEUs by 2020

8/7/2019 SCT: Oct 2010


years, however, these cities grow and absorb the

centres, making expansion and upgrading to ac-commodate new demands difficult, he says.

This, he says, is more or less what is happeningto Johannesburgs City Deep Terminal, which wasestablished in 1977 as a bonded inland container

depot where containers from Durban could clearcustoms in Johannesburg.

Selecting a siteIn choosing a site for a new next generation inland

port there is, says Willie, a checklist of factorswhich have to be in place before it can be con-sidered and Tambo Springs scores exceptionally

well on such a list.

The first essent ial for such a port is that it has to

have fast, easy access to the countrys major road

and rail networks, linking it to the big industrialcentres and the countrys major sea ports and

Tambo Springs is well positioned in this respectas it is located in the southern periphery of Johan-nesburg and within the Johannesburg/Durban road

freight and rail corridor. It has, therefore, accessto the N3 freeway to Durban, to the N1 to Cape

Town and via the R390, to Port Elizabeth andEast London as well as to other freeways to theindustrial centres just south of Johannesburg.

These excellent road linkages will allow the siteto accommodate both FTL (full truck load) long

distance road freight and LTL (less than truckload) regional distribution.

Increase freight handlingOn the freight rail side, the existing dual directionallinks already run through the site. Accordingly, the

Tambo Springs development can contribute signifi-cantly to optimising the countrys existing infra-structure. More

optimal usagehas the potential

to increase thisso called EasternCorridors share

of South Africasfreight handlingfrom 14% cur-

rently to 21% infuture. This is

important givencongestion issueswith Durban, he

says.

Willie continues

by saying, Afurther essentialelement of a next

generation inlandport such as Tam-bo Springs is to

have sufficientreasonably priced

land to be able to accommodate an intermodal

rail yard capable of handling point to point move-ment of freight using block trains up to 1,5kmto 2km in length and integrating the exchange

of goods to and from the trains with road andair transportation systems.

Telecommunications a mustFinally, as the whole aim of a development of

this kind is to increase freight handling efficiencyand improve service, it is important that themost advanced telecommunications backup is

available, including high speed broadband andsophisticated IT systems, continues Willie.

Twining arrangementsWith all these elements in place, it is possibleto establish twinning arrangements, with an

agreed set of operational procedures, betweenthe coastal ports and the new inland port/logistics

centre. Once these have been clearly defined andunderstood, they can make a tremendous differ-ence to the functionality of the new port and the

efficiency of the local logistics system as part ofthe Global Supply Chain, says Willie.

Tambo Springs, which will be developed in

phases, is expected to take about ten years toreach full fruition. The first phase is anticipated

to involve an initial investment of R1 billion,said Els.

Inframax, Dr Willie Els, Tel: (021) 530 5776, Email: wels@

inframax.co.za.

HARBOURS & PORTS

Thambo Spring - Operational master plan

An inland port needs to have fast, easy access to the

countrys major road and rail networks

8/7/2019 SCT: Oct 2010


HARBOURS & PORTS

With the support of Transnet Port Ter-minals (TPT), a local manufacturerhas designed a trailer that will make

it safer and easier to move contain-ers from ship to shore. The mammoth delivery

of a multimillion rand consignment of 66 newcornerless bathtub trailersdesigned and manufac-

tured by Pretoria-basedAfrit, has brought to aclose months of intensive

market research, supplier

scouting and short-listingin a collaborative effort

between representativesof TPTs procurement and

technical teams.

The trailers will not onlystreamline operations and

speed up container turn-around times, but also

provide a far safer methodof moving containers fromship to shore. Sixty trail-

ers have been delivered

to Cape Town container terminal as part of the

facilitys R4.2 billion capacity creation projectwhile six were delivered to Pier 1 container ter-minal in Durban.

Intensive ResearchErnest Bell, Commercial Specialist in TPTs

Procurement Department, says that TPT seniormanagement made a strategic decision to approach

local OEMs (original equipment manufacturers)of trailers directly and not accept proposals fromany third parties.

The size of this order meant that it was criti-cal for us to work with the actual manufacturer,

rather than a third party who outsourced to themanufacturer, added a mark-up but then wasunable to provide adequate after-sales service

and maintenance to meet our stringent require-ments, he says.

Track recordInstead of relying solely on tender submissions,

Ernest says the process required a nationwidesearch and visits by TPT to dozens of trailermanufacturers across the country. These were

whittled down to a selection of suppliers boast-ing a national footprint, in-house capacity to

cater for TPTs requirements and a proven trackrecord of excellent service, quality and back-upassistance.

Afrit was one of the short-listed companies. Ernest

Winning Trailer Design

Representatives of Transnet Port Terminals and Afrit pictured in front of one of the new corner-less

bathtub trailers

Seven of the 60 bathtub trailers delivered to Cape Town container terminal.

The sides are raised and curved

inwards to enable the crane operator to

lower the container onto the trailer

8/7/2019 SCT: Oct 2010


new rounded design is

already in use at majorEuropean ports.

The trailers are of heavyduty construction witha capacity of 65 tons

to carry two six-me-tre containers with acombined weight of 60

tons or one fully-laden12-metre container. The

axles are supplied byHenred and are of a40-ton walking beam

design with heavy dutyleaf springs.

Minimal defectionAdding to the highimpact capabilities of

the trailer, the axlesare fitted with solid

puncture tyres whichhave minimal deflection under impact loading.Also the fitting of these tyres has given Transnet

a large cost saving in providing a low instanceof tyre replacement and puncture repairs. Main-tenance on these trailers has been cut down to

a minimum by fitting the Groeneveld self lubri-cating system.

A departure from the norm in trailer manufac-turing was included in the design in the landinglegs. The truck tractors used to transport the

trailers are of special design and are fitted withhydraulically adjustable 5th wheels which lift the

trailers before locking them in place.

Says Harry Dickinson, Equipment like this would

usually have to be imported from the country thathad perfected this unique design. Working with alocal supplier throughout this process meant that

the end result was beyond all expectations.

TPT and Afrit were in constant communication

throughout the process. Afrit had initially providedus with a prototype which we tested in operations.This allowed us to make working changes and

tweak the design to finally fit the specific needsof our terminals, says Ernest.

In conclusion, he adds that the bathtub trailerswere an example of design and manufacture thatnot only meets the standards of its European

counterparts but also caters specifically for SouthAfrican needs.

Lunga Ngcobo, GM: Corporate Communications, Transnet

Port Terminals, Email: [email protected]

Brenda Magqwaka (left), Chief Operations Manager at the Cape Town Container Terminal,

and Andr van de Wetering, Managing Director of Afrit

Not only meets the standards of its European

counterparts but also caters specifically for SouthAfrican needs

says the company eventually scooped the contract

due to its competitive pricing and a significantlyshorter delivery time frame of just four months,backed by a sound track record.

Design changesWhile essentially serving the same purpose,

the new Afrit trailers offer a simple yet effectivechange: they do not have the closed corners oftraditional trailers. This used to make it difficult

to load containers directly onto trailer vehiclesand access the corner cone fasteners.

Harry Dickinson, Project Manager at TPT, explains,Containers stacked on a vessel have twist lock

cones at each corner to secure them while in

stack. In the past this meant we could not loadthe container directly from a vessel onto the old

trailers until the twist lock cones were physicallyremoved from the container. The container wouldhave to stay suspended at least two metres in the

air for a long period of time so the cones couldbe physically removed.

This process also posed safety risks: the sus-pended container or the loosened cones couldhave fallen and caused serious damage or injury

to those working around it.

Curved inward

With the Afrit-designed bathtub trailers, thesides are raised and curved inwards to enable

the crane operator to lower the container ontothe trailer, where it will locate itself without theoperator having to conduct a series of manoeuvres.

This saves time in the loading procedure. The

HARBOURS & PORTS

Contact Lelanie Lane on Tel: (011) 781-1401,

Fax: (011) 781-1403 or

Email: [email protected] to book

your advertising space

8/7/2019 SCT: Oct 2010


SECURITY

While a client can be adequately cov-ered in South Africa, the moment

a loaded truck crosses a border,different insurance risks come intoplay. Beyond our borders, political risk becomes

a major consideration.

In some African countries,civil war is a constant

threat while in others,invasion or the threat of

invasion makes headlinesevery day. Transportershave evolved to managing

risk actively in responseto the dynamic nature

and rapid changes thathappen in the emergingmarkets.

GSM and GPRS an

enablerThe improvement in cellphone network coverage inAfrica and the subsequent

roll out of GPRS and GSMhas created a demand for

higher-end fleet manage-ment.

Customers want to have accessto live-tracking facilities wherethey are able to monitor their

vehicles on a real-time basis.Where there is no cellular cov-erage, MiX Telematics makes

use of satellite communicationto track vehicles.

The satellite solution is more

expensive, so GPS position-ing communicated via GPRSis first prize. Our technology

makes use of least cost routingto optimise the cost of satellite

Not for the

Faint-hearted

Transporters have evolved to managing

risk actively

communication and GPRS, says Brendan Horanof MiX Telematics.

MiX Telematics offers fleet managers two productsto not only reduce fleet costs but to track and

trace a fleet anywhere in the world.

High-end

The FM Communicator has been designed forhigh-end fleet management. It is a solution

starting with a driver identification featureand including driver performance monitoring,advanced movement management and vehicle

utilisation features.

Fleet managers want to firstly know who is

driving the vehicle, then how to manage driv-ing performance based on specified criteria andhave the ability to track and monitor vehicle

movement. All these bases are covered. Ownerscan save significantly on the cost of maintain-ing a vehicle by simply monitoring speed, revs,

braking, acceleration and excessive idling, saysBrendan.

Scaled downThe FM Tracer is scaled down in terms of its

features and is ideal for entry level fleet manage-ment or smaller fleets. It offers limited featuresincluding tracking and utilisation with real time

or historical vehicle and driver information fromany Internet-enabled computer.

Brendan Horan, MiX Telematics, Tel: (011) 654-8000,

www.mixtelematics.co.za

Brendan Horan

As more South African companies explore and expand into

Africa, the need for a comprehensive fleet risk assessment has

almost become mandatory.

8/7/2019 SCT: Oct 2010


According to Dr Marie Puybaraud, Direc-tor of Global Workplace Innovations atJohnson Controls, smart companies

should be giving the matter morethought. Those interested in nabbing tomorrowsyoung talent will be particularly interested in

her research on Generation Y the age bracket18-25 the findings of which she presented at

this years Facilities Management Conference inJohannesburg.

Up in armsDescribing this age group as typically confidentand technologically savvy, Marie explains that

todays Generation Y employee is aware of his

or her value and expects an employer to act ac-cordingly.

In an age where a two-year old can accuratelydifferentiate between e-mail and Photoshop anda pre-schooler can programme a PVR, these kids

literally have IT hardwired into their thought

processes. These skills make this generation veryefficient in a world that is increasingly reliant ontechnology.

It may be a bitter pill to swallow for those who grewup believing that 8am to 5pm at a desk equated to

productivity; Generation Y can achieve in minuteswhat it takes many of us hours to complete. All

this productivity is achieved using devices suchas Google, Twitter and a variety of other toolsthat the Old Guard perceive as frivolous.

Focus on collaborationEven during Maries presentation there were anumber who showed their scepticism, but there are

those who recognise the value of Generation Y.

Theres a focus on collaboration, she says. Theseyoungsters like a team space area rather than

a formal meeting room. Not surprisingly, theydont want to have to clean the area either, but

this is true of most age groups. Oddly, she foundthat the most informal age group fell into the36-45 age bracket, who favoured casual break-

In a climate where job seekers are clamouring for any

available position, not many companies are investing in

creating an environment to draw potential candidates.

It may be a bitter pill to swallow for those who grew up

believing that 8am to 5pm at a desk equated to

productivity

YDesign?

Technology seems to be hardwired into the thought processes

of the younger generation

MODERN WORKPLACES

8/7/2019 SCT: Oct 2010


out spaces. However, this may simply indicatethat senior staff members have more freedom to

dictate their own activities.

It comes as no shock that Generation Y is also

partial to modern or contemporary design style.Male respondents claim to be comfortable with

a minimalist environment, possibly becausethey require less workspace than their female

Generation Y favours a teamspace meeting area rather than formal conference room

MODERN WORKPLACES

counterparts who lean towards personalisingtheir areas.

Low expectationsMost would prefer flexible working hours, buthave low expectations of this desire being met.Marie advises that companies with flexibility

should make a feature of this fact in order todraw like-minded candidates.

8/7/2019 SCT: Oct 2010


In spite of wanting to keep odd hours, few are

willing to share a desk, leaving facilities manag-ers with the dilemma of how to efficiently utiliseexpensive office space for staff who may not even

be at their desks. Furthermore, a desire to workin urban or moderately urban area means thatthese employees are unlikely to be drawn to of-

fices in outlying, low-rental areas. Hot desking

is a practice that begs more attention, but staffwould need to be educated as to its practicality,says Marie.

Privacy and personalisation of space seem to bethe main obstacles to this practice, but Marie

adds that technological advances are making itmore viable. Desktops and screensavers can beconfigured individually and were heading to the

stage where workers will be able to electronicallychange the colour of their work surfaces, she

explains, referring to the development of LEDdesks. Meanwhile, passwords are an easy meansof protecting sensitive information.

Varying requirementsManagers need to be aware of different require-ments or varying industry types as well as gen-

ders. In general 12 to 20m per person servesas a basic space requirement, with men happyto work in a smaller area. This might require

managers to look at male to female staff ratioswhen space is an issue.

It might also come as no surprise that parking is

a big factor. With public transport of a minimum,most South Africans are compelled to drive to

work and Generation Y expresses a desire forample parking to accommodate their vehicles.They are, however, partial to environmentally

friendly hybrid cars.

Generation Y is strongly environmentally aware,

says Marie. 97% of them expect employers togo beyond basic levels of compliance, with 57%

wanting companies to show hard evidence ofthis fact.

Effective planning

Effective office planning is about more thanergonomics. Its a matter of incorporating the

right mix of productivity and creativity triggers forbest effect. Both rely heavily on technology withfeatures such as people, workspace, company

culture and ambiance having varying levels ofimportance.

While Maries research addressed a young marketand is pertinent to those hoping to grab tomorrowsBill Gates, it highlights an important point: happy

staff are more productive. With retirement agesedging further and further back, our workforce

is not only growing, but becoming more diverse.

Catering for everyone is going to be a challengefor even the most creative planners.

More information on Johnson Controls Global Workplace

Innovation research and development programme can be

viewed at www.globalworkplaceinnovation.com

MODERN WORKPLACES

Few are willing to share a desk, leaving

facilities managers with the dilemma of

how to efficiently utilise expensive office

space

8/7/2019 SCT: Oct 2010


When one buys an apple from one itsstores, there is a sense that the fruithas come direct from the orchard to

you. And while the apple may costa bit more, the customer knows that in two days

time, it will still be good to eat.

This leads Supply Chain Today to guess thatbehind the merchandise on the shelf there is

a highly-developed supply chain to ensure thedew is still on the apple when it is placed in a

shopping basket.

Minimum handlingA top priority for Woolworths is handling. Theyensure that the number of times an item of freshproduce is handled is kept to an absolute mini-

mum. By doing this, the chances of spoilage,breakage or theft are greatly reduced.

Maintaining the cold chain is also a high priorityin Woolworths distribution system. Refrigerated

transporter, Fast n Fresh, transports about 95%of the retailer s volume to its stores. The company

has put extensive processes in place to complywith Woolworths requirements, which includebuilding operations, maintenance and admin

facility in Centurion, near the new distributioncentre (DC).

Premium QualityWoolworths has always been a seller of high quality, yet rea-sonably priced merchandise. About three decades ago, the

retail group upped it game, with new, exciting high quality

food and clothing to tempt its customers.

Dew is still on the apple when it is placed in a

shopping basket

A top priority for Woolworths is handling

FOCUS ON RETAIL

8/7/2019 SCT: Oct 2010


Woolworths endeavours to run an environmen-

tally friendly DC, and to this end, Fast n Freshis also running its trucks on a 5% bio-dieselmix produced from used restaurant cooking

oil nationally.

Strategic centresTo ensure an effective supply chain, the retailgroup operates a centralised distribution model

through three large distribution centres in the

Western Cape, Gauteng and KwaZulu-Natal. Thismodel supports the requirement for scalability

and flexibility to deliver to the retail strategy.The distribution model and infrastructure sup-ports the movement of a wide range of products

from a number of sources around the world to anumber of different store formats.

Woolworths is committed to continuous improve-ment in logistics and supply chain operations.They have a programme that measures adherence

to all routine business processes allowing us tocontinually monitor and reduce the real cost of

distribution per unit over time.

Through the focus on operational excellence,Woolworths has delivered a substantial improve-

ment in service levels as a result of systems andinformation availability.

Planning, planning and more planningMeticulous planning is of paramount importance.

The three large business initiatives, impactingsignificantly on IT, Retek Demand Forecasting

(Foods Planning), Oracle (a new financial suite)

and a new data warehouse project were deliv-ered in the last few years. Greater focus andemphasis has been placed on IT governance and

controls, expanded on in the risk section of thegovernance report.

The companys distribution centres handle mil-lions of distribution units. What is interestingis that the real cost of distribution per unit has

reduced over the last five years. Woolworths alsoreduced its import costs by the consolidation and

reengineering of import processes and more costeffective and efficient shipping rates.

Making good betterEnd-to-end supply chain opportunities have been

identified in both the food and clothing and gen-eral merchandise businesses. The aim of thesevalue chain programmes is to drive improvedproductivity in stock management as well as

delivering improved in-store availability.

The focus in the food value chain programme is

on store specific catalogues, supplier managementas well as improvements in the distribution logicto improve fresh product availability.

Woolworths Midrand distribution centre illustratesthe companys commitment to sustainability.

The design and construction of the 78 000 mfacility was subjected to scrutiny from a social

and environmental perspective. The site waschosen as best fit ensuring that both Woolliestrucks and suppliers vehicles would travel the

shortest possible distances. Savings of morethan 15 000 km of delivery-related travel a

Fast n Fresh is running its trucks on a 5% bio-diesel mix

Reduce the real cost of distribution per unit over time

FOCUS ON RETAIL

8/7/2019 SCT: Oct 2010


week have been achieved.

Every store gets at least one delivery aday, some stores get more.

Handling of stock throughout the chain isat speed, and is constantly monitored. Any

product can be located at any stage of thesupply chain. Woolworths is continuingits search for greater efficiencies, even

better use of truck capacity, and a biggerreduction in the number of kilometres eachproduct travels to reach its customers.

Orders are automatically registered at thepoint of sale, causing orders to be gener-

ated at Woolworths head office in CapeTown. The order goes to the supplie r whodelivers to the DC.

Accurate specificationSuppliers are given product

specification in advance outliningquantity, quality and the time the

product is required. Producerssupply the product pre-pack-aged according to Woolworths

specifications. For all perishableitems, Woolworths has a policyof in-and-out. Suppliers transport

the perishable product to theDC in refrigerated trucks. All

product is dispatched to storeswithin 18 hours.

An advanced and sophisticated

cold chain enables Woolworthsto provide customers with the

highest possible food productand we have already put in placeconsiderable back ups (genera-

tors) to ensure the integrity ofthis cold chain.

From the minute the productis harvested strict measuresare in place to ensure that

the temperatures are withinspecification. The quality andsafety of Woolworths products

are extremely important tothe business. All Woolworths

products are stored at optimumtemperatures from the momentthey are harvested until they

reach the customer.

Woolworths carries out a carefully

thought out handling processwith all product that should be

kept chilled from the time theproduct is harvested to the timeit reaches our stores.

Woolworths, Tel: (021) 407-7700, Fax:

(021) 407-6667, Email: pressofce@

woolworths.co.za

Every store gets at least one delivery a day

FOCUS ON RETAIL

8/7/2019 SCT: Oct 2010


SAPICS

Following on from itsparticipation in the

ground-breaking globalsupply chain survey

which was launched this year

by MIT (the Massachusetts

Institute for Technology), and isbeing sponsored in South Africa

by Imperial Logistics, Sapicsadded impetus to its research

contribution by introducing aresearch panel discussion atthe recent Sapics Conference.

This generated some importantfindings, notes Sapics directorCobus Rossouw. He elaborates:

At this very successful paneldiscussion, three research

priorities were identified in

our profession. These arelogistics infrastructure, supply chain integration

and operational capabilities.

IntegrationCobus says the panel concluded that the keyobjective of research into logistics infrastruc-ture would be understanding the challenges

and development requirements associated withthis area, in order to increase the competitive

advantage of our local industry and economy.Projects like the State of Logistics (which issponsored by Imperial Logistics), CSIR initiatives

and university initiatives were cited by the panelas contributing to research in this area, but itremains a priority.

The second key research area defined by thepanel is supply chain integration, and Cobus

explains that the objective of this research wouldbe to share innovative management approachestowards leveraging supply chain integration as

a strategic enabler of the competitive advantageof companies. Initiatives like Barloworlds sup-plychainforesight are already committed to this

objective, the panel noted.

The issue of operational capabilities is the third

research priority that has been identified, andCobus says that the aim of research in this area

would be to define the requirements for skillsdevelopment to support the internal capabilities

required for organisations and industries to ad-dress operational management. Sapics educationis playing a crucial role, the panel concluded,

along with university initiatives and company

projects, but research into operational capabili-ties remains a priority in the African supply chainprofession.

Academia and industrySapicss participation in the MIT Centre for Lo-gistics and Transportations global Supply ChainRisk Management Survey represented a milestone

in the associations research function. Its justthe start, Cobus stresses, of an ongoing initia-

tive that will see Sapics facilitating interactionbetween academia and industry to align effortsin the profession, and providing a platform for

discussion.

Global research like the MIT survey is extremelysignificant for Sapics and for the local supply

chain community, he adds. It presents an in-valuable opportuni ty to learn from the rest of theworld, and for them to learn from South Africa. A

global survey like this, particularly one run by arenowned and credible institut ion like MIT, really

enables us to give something meaningful backto the profession. Its a chance for our opinionsto be expressed, for our voices to be heard on a

global level.

Feedback from the survey has identified the most

important local risks as those related to raw mate-rial and transport carrier failures, which is similarto international findings. Highly-rated internal

risks related to protracted labour disputes andelectricity supply disrupt ions are more unique tothe local environment.

The lack of alignment between companies andtheir suppliers on urgency to address risk related

issues has also been identified as an issue thatneeds attention. Further phases of the researchwill focus on understanding the differences be-

tween local and international risk perceptions

and management approaches, Cobus explains.The project will continue to be sponsored by

Imperial Logistics.

Sapics, Jenny Froome, Tel: (011) 805-5677, Email: jenny@

sapics.org.za, www.sapics.org.za

Research a PriorityResearch is recognised as an essential contributor to the body of knowledge in the sup-

ply chain field, and Sapics (The Association for Operations Management of Southern

Africa) is proud to be playing an active role in research that will develop and advance

the profession.

Sapics director Cobus Rossouw

The panel discussion revealed three research priorities

8/7/2019 SCT: Oct 2010


Market Forum

Unethical insurersThe poor state of roads and unreasonabledemands from some contractors means someoperators have to set unrealistic deadlines

and poor maintenance precedents. And of-

ten drivers are the least of some operatorspriorities. Drivers can be forced to work

through the night, are pushed to exceedthe speed limit and often turn to alcohol,

drugs and prostitutes to relieve the stress

Following the eggFairacres, one of the biggest suppliers of eggs in the country,saw a need to make their end of the supply chain more

efficient, enlisting the help of Synergy Group, a Softline

Accpac business partner.

Synergy Groups role in the Fairacres solution was morethan technology specialist, explains Ashley Regenass,managing director at Synergy Group. We worked together

with Fairacres to develop a long-term scalable solutionthat considers each step of production from when the

egg is laid to its transportation to a retailer.

The core of this solution is Accpacs Sage ERP system.

While Sage Accpac 200 ERP offers powerful analysis andreporting tools and a robust accounting feature set, com-plete with operations management capabil ities, Fairacres

requirements also took into consideration the fact that the

software was easily customised.The farm had an existing system in place, but it wasunstable and based on old technology, explains Ashley.An understanding that the old system didnt have a long

technology life prompted Fairacres to look for a platformthat allowed scalability and could be customised to suitthe farms unique requirements.

Distribution is aided by a route planning system developedby Synergy Group, and included within the customised egg

system. Fairacres is able to track what product is placedon the truck and which route it will take. It includes adelivery sequence and time sheet per delivery.

Synergy group, Ashley Regenass, Tel: 0861 881 044, Fax: 0861 881069, Email: [email protected], Website: www.synergy-

group.co.za

Fairacres, one of the biggest suppliers of eggs in the country, saw a need to make their

end of the supply chain more efcient

8/7/2019 SCT: Oct 2010


Market Forum

No formulasJohannesburg-based Business Modelling Associates (BMA)

has been appointed the exclusive African Distributor forRiver Logic.

The agreement entitles Business Modelling Associates todistribute River Logics award-winning suite of advancedpredictive modelling and Corporate Performance Manage-

ment (CPM) solutions across the Europe, Middle East &Africa (EMEA) territory.

Based in Dallas, Texas, River Logic is a leading providerof Integrated Business Planning (IBP) and advanced busi-ness modelling solutions. The company is a Microsoft Gold

Certified Partner and was recently rated by Gartner as acool vendor of Business Intelligence, Performance Man-

Sophisticated aerodynamicsA drastic reduction of fuel consumpt ion and CO2 emission

by diesel trucks is possible and can be implemented ina short space of time. This is conclusively demonstratedby a design study from Man Nutzfahrzeuge.

of their underpaid over-stressed

jobs. This behaviour, coupledwith poorly maintained fleets,results in a higher incidence

of accidents.

Some insurance companies have

responded to the unethical be-haviour of operators with strictand complicated policies. The

inflated financial risk associatedwith the half a million plus

trucks on South African roadsis managed by wordy policiesthat make it easier for insur-

ance companies to repudiateclaims. And make it difficultfor operators to understand and

meet their policy obligations.Add to that the shocking state

of some commercial vehiclesand these companies do notneed to look far for grounds to

reject claims.

Heavy Commercial Vehicle

Underwriters (HCV) tries tobe different. With the uniqueindustry positioning of caring

for trucks+truckers, HCV sincerely aims to assist opera-tors who are dedicated to improving their operations and

behaviours. True to his brands positioning, MD ChrisBarry introduced free driver training initiatives for policy-holders drivers. In addition, the underwriter collaborates

with like-minded brands to educate police in identifyingunroadworthy vehicles. We dont want to repudiate. Wehope that by empowering drivers and operators we will

not only make South African roads safer, but also reducethe risk of accident or breakdown, allowing us to keepour premiums low, explains Chris.

Heavy Commercial Vehicle (Pty) Ltd HVC, Tel: (011) 628 3000, Fax:

086 538 0958, Website: www.hcv.co.za

agement and Integrated Business Planning software.

Business Modelling Associates is currently rolling out anumber of solutions on the back of the award-winningEnterprise Optimizer (EO) software. EO is a powerful

technology that simultaneously considers market activity,operational processes and financial performance in a singlemodel. EO uses advanced constraint-oriented reasoning

to holistically model an enterprise with every conceivableconstraint, opportunity, and interdependency.

BMA Marketing Director, Rod Stout, is excited about thepossibilities of EO in the local market. The advantageof EO is that users are able to quickly build integrated

models without writing code or managing formulas. EOis faster and more accurate than alternative solutions,

enabling businesses to break down silos, communicateeffectively, and execute the best decisions.

Business modelling Associates, Rod Stout, Tel: (011) 704 7821, Email:

[email protected], Website: www.businessmodelling.

com

8/7/2019 SCT: Oct 2010


The streamlined semitrailer tractor differs radically from

todays typically cube-shaped trucks. The design of theMan Concept S was rigorously adjusted in the wind tunnelin order to achieve extremely low wind resistance, cor-

responding to that of a modern passenger limousine.

Thanks solely to its aerodynamic form, the Man Concept

S, with an appropriately modified trailer, uses up to 25percent less fuel than a comparable, conventional 40-tonnesemitrailer tractor. This is the equivalent of a reduction

in CO2 emissions of 25 percent.

With its Concept S, MAN makes a contribution to the

current discussion on the statutory length restrictionsapplying to commercial vehicles in Europe. In order torealise the efficiency potential proven by the Concept S,

tractors and trailers will have to become longer if they aregoing to provide the accustomed amount of interior space

and loading volume. Changes to the road infrastructurefor this purpose will not be necessary.

Man Truck & Bus SA (pty) Ltd, Marja Brunninger, Tel: (011) 928 6841,

Fax: (011) 392 2018, Email: [email protected],

Website: www.man-mn.co.zaThe Man Concept S

Wind backlogCape Town Terminals battle against downtime caused by

strong winds could be made easier this year, signallingsome relief for an industry often hamstrung by adverseweather in the Cape.

From September to March the terminal handles increasedvolumes of reefer cargo (mainly fruit), but strong winds

cause operational delays, especially in the containersector.

In previous years wind delays at Cape Town Terminal

have been calculated at between 45 and 145 hours permonth, from September to March. Excessive delays of

vessels at anchor ultimately lead to congestion in theterminal. Terminal operation becomes limited because of

the wind tolerance of the equipment, for example rubber-tyred gantry (RTG) cranes are limited beyond 72km/hourand ship-to-shore (STS) cranes beyond 80km/hour. Atexcessive winds the equipment cuts off completely.

The approach this year includes a complex mix of flex-ible shift patterns and a review of container capacity in

the stacking yard. This includes ongoing assessmentof available equipment with the emphasis on retainingflexible machinery. Also critical to the success of the

plan is engagement with customers to plan vessels betterand encourage higher productivity.

TPT recently adopted a holistic approach in its regionalport operations with the merger of the Cape Town con-

tainer and combi / multipurpose facilities. The benefitsof this move include shared resources, berths and stackcapacity across the terminals. Containers are being trans-

ferred efficiently between the two terminals to align with

the vessel berthing strategy, while using the Agri Ro-Ro

terminal (formerly known as the multipurpose terminalor MPT) for recovery periods.

Transnet Port Terminals, Ayanda Mantshongo, Email: ayanda.

[email protected] Website: www.transnetportterminals.

net

Market Forum

8/7/2019 SCT: Oct 2010


Market Forum

On the MoveIndex to Advertisers

Apex 16

Afzelia 30

Bartrans 14

Clarklift 8Easigas 22

Goscor 10

JHR Equipment Inside Back Cover

Kemtek 21

Linde 6

Masslift Inside Front Cover

SAPICS 4

Scania Outside Front Cover,

Outside Back Cover

Toyota Forklift 12

Universal Storage Systems 33

Please fax us if you wish to subscribe to Supply Chain Today at

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David Spargo has been appointed as TNT RegionalGeneral Manager, Africa.

David has a long track record of success within thelogistics and freight industry. His role at TNT will be tolead and facilitate TNTs business and product develop-

ment in Africa and achieve market relevance.

David Spargo

Not so badThomas Spiller, Senior Director of International Pro-grammes at the SAS Institute, visited a number of localgovernment agencies and departments, sharing with

them global best practices from public sector clientsacross the world.

There are three common threads I have come across thatare not unique, but rather impact all governments, statesThomas. These are that firstly they all want to do more

with less, secondly they are all under budgetary pressureand thirdly they need to improve service delivery.

The one gap facing all governments is not necessarilya technological one, but rather a data and intelligenceone. He says that while all governments have massive

amounts of data about their citizens, it is often storedin disparate environments, is fairly inaccurate and many

lack the tools to effectively extract it.

While green issues top the headlines, the more acuteissue facing governments is transparency, as the impact

of this is more immediate. Governments need to aligntheir resources with the citizens nee

SCT: Oct 2010

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