Janet DoeLansing, MI 48909, United States

Cellular (517) 555-1212JanetDoe@gmail.com

Expertise

h Exceptional in service-based positions requiring an emphasis on customer satisfaction.

h Committed to quality performance with an ability to learn new procedures quickly.

h Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations.

h Strong rapport with personnel, customers, and associates based on knowledge, professionalism, and integrity.

h Outstanding record of performance, reliability, confidentiality, and ethical business standards.

h Excellent communication and problem-solving skills.

Experience

McDonald's, Lansing, MI 2015 to 2016Crew MemberUnder general supervision performed customer service; sales; cash sales; stocking and inventory. Exhibited strong work ethic in array of different positions within organization.Main Accomplishments:

h Processed and received customer payments by credit and cash providing correct change as required.

h Achieved a high level of customer service and client relations based on outstanding communication and interpersonal skills.

h Delivered courteous and friendly customer service in the cooking and delivery of customer food orders. Sustained clean and organized work area while preparing customers food orders.

h Prepared breakfast and lunch meals during shift for approximately $2000 in food cost.

h Delegated daily grill duties to six team members to ensure timely and efficient distribution of customer orders.

mailto:JanetDoe@gmail.com

East Lansing High School, Lansing, MI 2014 to 2015Office Helper (Business Co-op Position)

h Utilized skills in MS Excel by creating spreadsheets to effectively track costs. Delivered messages and items, such as documents, packages, and food, between classrooms and other offices.

h Received messages and materials to be delivered, and information on recipients, such as name, address, and telephone number.

h Executed a variety of office support assignments such as data entry, sorting, filing, copying, and answering phones.

h Obtained signatures, receipts, and payments from recipients for articles delivered.

h Recorded information utilizing MS Word for items received and delivered, and recipient's replies to messages.

EducationLansing Community College, Lansing, MI

General StudiesCurrently enrolled since January 2016

High School DiplomaEast Lansing High School

2011-2015Co-Curricular Achievements

Business Co-op and Business Professionals of America - 2014 to 2015

Athletics & Cross-Country School Representative - 2013 to 2015

Community Activities

Volunteer, Greater Lansing Food Bank (Food Sorter) - 2015 to Present Sort, clean, sanitize, repack, and label all donated products.