Scaling Your Mobile Enterprise for Next-Generation Operating Platforms

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Scaling Your Mobile Enterprise for Next-Generation

Operating Platforms

Adam Stein, Senior Director, Mobile Product Marketing, SAP

David Krebs, Vice President, Mobile & Wireless Practice, VDC Research


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Today’s Presenters

Adam Stein

Senior Director, Mobile Product Marketing, SAP

David Krebs

Vice President, Mobile & Wireless Practice, VDC

Research


Scaling Opportunity for Multiple OS Market Value Projections are BIG

1 Trillion Connected Devices

by 2013*

37.2% of world total workforce will

be mobile by 2015 **

* Source = Cisco | ** Source = IDC

A $100 Billion Opportunity by 2015


Scalable Mobile Enterprise in Action

End Consumer

Distributor

Suppliers

Retailer

Plant operations

manages work orders,

inventory, and assets

Marketing executes campaigns and

promotions to reach mobile consumers

Managers approve travel,

time, vacation, expenses

Field Sales manage

customers, revenue, and

territories

Web Channel

Field Service fix

equipment, manage parts,

and customer relationships

Retailers place orders, scan

inventory, and request service

Business leaders monitor

performance and changes

Consumers receive mobile

offers and communications

Consumers conduct mobile

commerce and payments

Warehouse staff receive

raw goods and transfer

materials to manufacturing

IT staff manages

mobile devices

Knowledge Workers

communicate and collaborate


What’s New in Mobile OS?

iOS 6 (MAM)

– “Authorized Mode” to pre-load Apps via MDM

payload, remote device instruction including

enable/disable a particular app via policy

compliance or permission

– “Guided Access” for apps critical for retail,

field service and education users to lock and

load in kiosk, restrict touch input on certain

areas of the screen

– Growing ecosystem @ 400 million iOS

devices sold through June 2012, 250,000

iPad apps



Android 4.1 Jelly Bean (MAM, BI, SCM)

– UI including predictive typing and autocorrect,

HTML vs flash, better notifications and

Android Beam NFC Bluetooth-sharing of

images, videos and other data

– Consistent OS across multiple form factors,

customizable app widgets and GooglePlay,

Googlenow search and Voice app

– Security malware exploit protection confirmed

by leading security analyst experts, leverage

of Google Cloud Messaging

– 39 OEMs making millions of Android devices,

growing ecosystem @ 500 million Android

devices activated, 1.3 million activations per

day



Windows 8 Platform - Windows 8, Windows

8 Pro, Windows 8 Enterprise, Windows RT

edition (MAM, SCM, UI, MDM)

– UI multitouch-enabled “Metro” interface

consistent across mobile devices, attractive to

OEM marketspace, Windows 8 leverages x86

– RT arrives for ARM systems with Microsoft

Office 2013 productivity suite, hooks into

Sharepoint for SCM

– Windows RT delivers prepackaged applications,

policy to control access to the Store, at an

individual, role or group level, Applocker

application whitelisting tool

– Windows 8 Pro version delivers mobile security

features including Microsoft's Encrypting File

System (EFS) as well as BitLocker and

BitLocker To Go drive encryption

– Windows 8 Pro delivers Remote Desktop for

training, software installations, sharing

applications, and other collaborative tasks


Scalability Requires Business Intelligence


Scalable Mobile Apps Key to Enterprise Adoption


Scaling Mobile Application Management Across All OS


Scaling Mobile Application Development Effort

Business application integration

Offline access & synchronization

Authentication

Security – devices, data, content

Administration and configuration

Application versioning & lifecycle

management

Push notifications

Proxy

Reporting & analytics

Multi-platform support

Device and Application registration

SAP mobile platform value-add


Internet

of

Things

Secure

Content

Mgmt

Vision for Scaling Mobile Cloud Millions devices – billions apps / docs – trillions “things”

Mobile

Apps

Mgmt

Reach

Ric

hn

ess

Mobile

Device

Mgmt


Cloud Ecosystem

Mobile OS &

Devices

System Integrators

& ISVs

Mobile

Development

Tools

Managed Mobility


Cloud and Mobility Highlighted


Increasing MEM purchases

IDC, September 2012

Worldwide Mobile Enterprise Management Software Revenue

By region, 2011, and 2016 ($M)

0 200 400 600 800 1000 1200

Americas

EMEA

Asia/Pacific

2011 2016


Thank You!

David Krebs

[email protected]

Adam Stein

[email protected]

Read the SAP Mobility blog:

http://scn.sap.com/community/mobile

Follow us on Twitter:

https://twitter.com/SAPMobile

Join the SAP community on LinkedIn:

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mailto:[email protected]

mailto:[email protected]







vdcresearch.com

© 2012 VDC Research QuickCast

Mobile & Wireless

Mobile & Wireless Practice

Mobile Solution Scalability: Designing Solutions for Tomorrow’s Needs October 2012

By: David Krebs – Vice President

http://www.vdcresearch.com/



vdcresearch.com


Mobile & Wireless

Today’s Agenda

vdcresearch.com

The Connected Enterprise

Research Overview and Objectives

Enterprise Mobility Management

Solution Scalability Requirements

Recommendations





vdcresearch.com


Mobile & Wireless

The Connected Enterprise

B2B

B2C

B2E

20+ Billion Networked

Endpoints

3+ Billion Mobile

Devices

secure

scalable

integration

multi-

platform

robust

data

1 BILLION MOBILE WORKERS

ONE THIRD OF WORKFORCE IS MOBILE

………………………………….

60%

OF ORGANIZATIONS TO PROVIDE MOBILE ACCESS TO CONTENT AND DATABASES

………….……………………….

68%

OF ORGANIZATIONS TO INTRODUCE BYOD POLICY



vdcresearch.com


Mobile & Wireless

EMM has become the de facto descriptor for integrated and holistic enterprise-grade end-to-end mobility

solutions

Enterprise Mobility Management (EMM) Discipline Evolving

Enterprise mobility management is so much more than „device management‟.

Need a broader suite of mobile solutions that integrate device management, application management, application development and advanced data synchronization.

Analytics to Identify

Usage Patterns

“Social” Elements to Rate

& Recommend Apps

Sandboxing Apps via a

Secure Container

Application Level DLP

via “App Wrapping”

Version Control

& Management

App Decommission

End-of-Life / Data Wipe

App Catalogs to Curate

Custom/Trusted Apps

Whitelist / Blacklist

Capabilities

Establish / Enforce

Mobile Policies



vdcresearch.com


Mobile & Wireless

Leveraging primary research methodology to measure mobile solution scalability requirements

Research Methodology:

Conduct primary research among 100 enterprise decision makers at organizations

currently using MDM solution.

Mixed group of respondents using MDM solutions from all leading vendors.

Balanced pool of respondents across mid sized and large enterprise organizations.

Research fielded in June/July 2012

Research Objectives:

Evaluating leading enterprise mobility investment drivers and adoption concerns.

Determine MDM solution requirements

Evaluate MDM solution capabilities and end user satisfaction.

Evaluate impact of scalability on MDM investment decisions.

Analyze the relative scalability capabilities of leading MDM solutions.

Research Overview & Objectives



vdcresearch.com


Mobile & Wireless

35%

33%

25%

7%

Does your organization currently support or plan to support a BYOD (Bring Your Own Device) mobile policy?

(% Respondents, N= 238)

Yes, currently have a BYOD policy in place Yes, plan to implement a BYOD policy No Don't know / not sure

Over 60% of organizations currently have, or plan to implement, policies to support BYOD devices in the

workplace

Strong Support for Bring-Your-Own-Device (BYOD)

The need for “naked” device management – especially in response to trends like BYOD – is increasingly

accepted within enterprises.

Has lead to a flurry of panic installations that are frequently highly insecure and support only a very specific

short term use case or user group.



vdcresearch.com


Mobile & Wireless

92%

60%

39% 39% 35%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Mobile access to email,calendar and contact

information

Mobile access tocorporate documents /

databases

Mobile access tocorporate applications

Mobile productivityapplications

Specialized mobile line ofbusiness applications

What types of mobile applications are supported by your enterprise for your personal mobile device deployments?

(% respondents, select all that apply)

Today‟s mobile support policies and management capabilities constrain access to business applications,

thereby limiting the potential impact of BYOD as a driver of employee productivity

Mobile Application Usage in the Enterprise

Leveraging personal mobile devices for more sophisticated mobile applications driving needs for robust and scalable management solutions.



vdcresearch.com


Mobile & Wireless

MDM Selection Criteria



vdcresearch.com


Mobile & Wireless

SAP Afaria Scalability Capabilities Score Well Relative to Competition



vdcresearch.com


Mobile & Wireless

Key Considerations When Evaluating Mobile Management Platforms

OS Management & Support

Application Management

Secure Content Management

High Volume On-Boarding

Infrastructure Support



Thank You!

Adam Stein

Senior Director, Mobile Product Marketing, SAP

David Krebs

Vice President, Mobile & Wireless Practice, VDC Research

Closing and Q&A

Participate in today’s TweetChat about wholesale distribution

#MobileInsights

SAP Mobile Insights Webcast Series


October 24th – Time Travel: Mobilizing Your HR Process

November 7th - Taking Mobile Technology Beyond Bar Code in Retail

November 28th – Keep the Pumps Flowing and Your Ecosystem Thriving with Mobile

Technology

December 12th – Create User-Centric, Custom Mobile Apps with the SAP Mobility

Design Center

Mobile Sense Thought Leadership Series (webcasts & white papers):







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Scaling Your Mobile Enterprise for Next-Generation Operating Platforms

Technology

Transcript of Scaling Your Mobile Enterprise for Next-Generation Operating Platforms