SBC Data/IP Capabilities

NetWorld + InteropMay 7, 2002

Mark FishlerVice President – Data/IP Services

Abha DivineVice President – National Data/IP

IP VPNs

Enterprise VPN (EVPN)

Software-based VPN

Cisco Powered VPN

Network-based VPN

customizedfor any business need

dedicated Internet access

• Focuses on high speed, bandwidth, reliability

• Provides ATM, frame relay, point-to-point access

• ‘Connects the Dots’ between

metro networks to accommodate transport needs

• Leverages national data/IP backbone for new enhancements

enhanced

Taking a New Approach

- Adds flexible, reliable, secure new services to existing hosting portfolio

- Builds on SBC’s capabilities as a world-class provider of managed data networking services

- Powered by SBC’s advanced network, broadband data, IP transport connections

- Offers peace of mind with a stable industry leader

hosting portfolio

enhanced

Managed Hosting Dedicated and advanced packages Colocation and shared hosting options Service level agreements Storage area network infrastructure Full monitoring and reporting

Internet Data Centers SAS 70 certified High scalability, bandwidth Full redundancy

hosting portfolio

meeting and exceedingcustomer needs

Single point of accountability

Service level agreements

Connectivity between multiple locations

1.2.

3.4.

5.

Customer care

Managed services

our strategy

standardized national product line

centralized customer interaction capability

single backbone infrastructure

regional relationships to pan-regional

National Data/IP Backbone

New York CityNew York City

HoustonHouston

Kansas CityKansas City

ClevelandClevelandDetroitDetroit

DallasDallasRichardsonRichardson

Washington, D.C.Washington, D.C.Santa ClaraSanta Clara

PleasantonPleasanton

AnaheimAnaheim

IrvineIrvine

Los AngelesLos Angeles

ChicagoChicagoSan FranciscoSan Francisco

MiamiMiami

BostonBoston

SeattleSeattle

Current IP & ATM/Frame Core Network

Pending IP & ATM/Frame Core Network

Current Long Distance

Pending Long Distance

Current IP & ATM/Frame Core Network

Pending IP & ATM/Frame Core Network

Current Long Distance

Pending Long Distance

In progressIn progress As LD freedoms are wonAs LD freedoms are won

As build-out completesAs build-out completes

•Standardize products, pricing

•Centralize customer care

•Create network management center

•Standardize products, pricing

•Centralize customer care

•Create network management center

•Extend IP backbone, connect metro networks

•Expand reach of data services

•Extend IP backbone, connect metro networks

•Expand reach of data services

•Add quality of service guarantees

•Add quality of service guarantees

planour

• First-mile network infrastructure creates cost and service advantages

• Positioned to reach more businesses

• Infrastructure and support systems in progress

• Natural extension of already strong customer relationships

competitive advantageour

in LD data/IP

These offerings help businesses identify the options that best suit their needs, and assure that all services work together to maximize benefit and performance

– Management consulting

– Process integration

– Network integration

– Network security, Business continuity

consultingintegration

management

building on robust assets

providing rock-solid reliability

growing with customer needs