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SERVICE BULLETIN SB-TV-0003

Date:8/21/2006

Product:PlasmaMonitor

ApplicableModels:42EP24S(Productionthru2005)

Locatethe14th digitoftheserialnumberandverifythatitisthenumber5.

Example Serial # reads DE0N90E0100XX5XXXXXX

Symptom: Production changes in the 42EP24S have resulted in newelectronic boards on 2005 models.

Solution: Should any of the following boards below fail, replace with upgradeservice kit.

Failed Board Part # Replace with

Control Board TV-5210-39

Y-SUS TV-5210-35

Z-SUS TV-5210-37

TV-3940-01Upgrade

Service Kit

Y-SUS

TV-5210-35

Z-SUS

TV-5210-3

Control

Board

TV-5210-3

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TV-3940-01 is a kit that contains the following parts:

Control Board TV-5210-39Y-Sus TV-5210-35Z-Sus TV-5210-37EEprom (2006 version) - TV-2455-03Upgrade Label - TV-4050-08

Note: The upgrade label will signify that this unit has been modified with the servicekit TV-3940-01. Please see fig 2. below for proper placement of the label.

After replacing the boards, you must also replace the EEprom located on the digitalboard.

ReplaceIC#U10locatedonthe Digital Board (fig.1) PartNumber:TV-2455-03ThereplacementIChasbeenprogrammedwithasoftwareupgradetocorrectfor

unstable syncwhenwatchingDVDsconnectedthroughthecomponentvideoinputs

Fig 1. Digital Board

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Digital Board

Fig 2.Steps

1. Disconnect power to the unit.

2. Remove the rear access panel by taking out ten screws, 5 across the top and 5 acrossthe bottom. Use care when handling the cables connected to the power switch, so theyare not weakened during this handling.

3. Locate IC #U10 on the digital board, carefully remove it from the IC socket and replace it

with the new IC. Note: Be sure to take precautions to avoid electrostatic discharges, whichcould damagethe new IC.

4. Once the new IC is installed, re-attach the rear access panel and apply power to the unit.

5. Turn on the monitor with the remote.

6. Wait about 10seconds and look for a date to be displayed on the left side of the screen.(If no date is displayed then proceed with step #7. If the date appears skip to step #11)

7. Using the Volume button (Remote or Monitor) turn the volume all the way down.

8. Hold the Menu button on the Monitor.

9. Press the Menu button on the Remote.

10. Press and hold the Volume button on the remote for 5 seconds and then release theMenu button on the Monitor. After this step the date will appear on the left side of thescreen within 10 seconds.

11. Click the Menu button on the remote.

Place upgr

label her

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12. Click the Left Arrow button on the remote.

13. By using the Down Arrow button, scroll to Settings and then click the Left Arrow button

14. Highlight Eepreset and click the Left Arrow button. (The monitor will turn off at this time

15. Push the Power button on the remote; the unit will turn back on.

16. Click the Menu button on the remote.

17. Click the Left Arrow button on the remote.

18. By using the Down Arrow button, scroll to Settings and then click the Left Arrow button

19. Highlight Factory and click on the Left Arrow button to select Off

20. Click Menu on the remote.

21. Click Menu on the remote.

22. The repair is complete, you can re-install the unit.