Sayre Area School District...2012/02/09 · prices for technology and continue to utilize BLaST /...
Transcript of Sayre Area School District...2012/02/09 · prices for technology and continue to utilize BLaST /...
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Author: Rick Rava Thursday, February 09, 2012 Page 1 of 42
IT PLAN
Fiscal Year July 1 2012 to June 30 2013
“Standardize, Simplify, & Save Money”
Reviewed & Created by Rick Rava
Thursday, February 09, 2012
Reviewed by IT Committee on
February 1, 2012 (Note: Some Items will change due to technology
evaluations of the vendor’s products)
Disclaimer: The IT Plan is a draft and is dependent on the final approval of the Sayre Area
School District budget.
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Table of Contents
Table of Contents ........................................................................................................................................ 2 Purpose ........................................................................................................................................................ 5
COLLEGE HELP: Student / Internship Program (Priority - High) ............................................................ 6 Work Projects.......................................................................................................................................... 6
CONSULTING: BLaST IU17 (Priority - High) ........................................................................................ 8 BLaST IU17 ............................................................................................................................................ 8
Background ......................................................................................................................................... 8
Proposed Solution ............................................................................................................................... 8 DESKTOP MANAGEMENT: UPGRADE Desktop Authority Ver 9 (Priority - Medium) ...................... 9
Proposed Enhancements ......................................................................................................................... 9 DISASTER RECOVERY: APC Power Management (Priority - Medium) ............................................. 10
Rationale ............................................................................................................................................... 10 Proposed Solution ................................................................................................................................. 10
DISASTER RECOVERY: UPGRADE VEEAM Off-Site VMWare Server Backup (Priority - High).. 11 Rationale ............................................................................................................................................... 11
Proposed Solution ................................................................................................................................. 11 EDUCATION: Technology Webinars (Priority - Medium) .................................................................... 12
Rationale ............................................................................................................................................... 12
Action .................................................................................................................................................... 12 EDUCATION: Webwise & iSafe (Priority - Medium) ............................................................................ 13
Action .................................................................................................................................................... 13 SASD Staff............................................................................................................................................ 14
Background ....................................................................................................................................... 14 Proposed Solution ............................................................................................................................. 14
FINANCIALS: Budget Breakdown Financials (Priority - High) - COMPLETED .................................. 15
Budget ................................................................................................................................................... 15 Background ....................................................................................................................................... 15
Reduction ($25,000?) ........................................................................................................................ 15 INVENTORY: Conduct 100% Inventory (Priority - High) ..................................................................... 16
Rationale ............................................................................................................................................... 16
Action .................................................................................................................................................... 16 LIBRARY SYSTEM: Upgrade to Destiny (Priority - High).................................................................... 17
Rationale ............................................................................................................................................... 17 Action .................................................................................................................................................... 17
NEEDS ASSESSMENT: Educational Technology (Priority - High)*.................................................... 18 Method Used ......................................................................................................................................... 18 2006-2007 Needs .................................................................................................................................. 18 2007-2008 Needs .................................................................................................................................. 18 2008-2009 Needs .................................................................................................................................. 18
2009-2010 Needs .................................................................................................................................. 18 2010-2011 Needs .................................................................................................................................. 18
2011-2012 Needs .................................................................................................................................. 18 2012-2013 Needs .................................................................................................................................. 18
NETWORK: Closet Work (Priority - Medium) ....................................................................................... 19
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Rationale ............................................................................................................................................... 19 Standards ............................................................................................................................................... 19
NETWORK: Wireless Switches (Priority - High) ................................................................................... 20 Rationale ............................................................................................................................................... 20 Proposed Solution ................................................................................................................................. 20
PC: Windows 7 (Priority - High) .............................................................................................................. 21 Rationale ............................................................................................................................................... 21
Proposal................................................................................................................................................. 21 PC: Lab 237 – Replace PCs with Optiplex 160’s (Priority - High) ......................................................... 22
Rationale ............................................................................................................................................... 22 Proposal................................................................................................................................................. 22
PC: HS Laptops - DELL replace Lenovo (Priority - Medium) ................................................................ 23
Rationale ............................................................................................................................................... 23 Action .................................................................................................................................................... 23
PC: SE & HS Teacher Desktops - Replacement (Priority - High) ........................................................... 24
Rationale ............................................................................................................................................... 24 Action .................................................................................................................................................... 24
PC: SE Netbook Cart– 4th
Grade POD (Priority - Medium) ..................................................................... 25
Rationale ............................................................................................................................................... 25 Action .................................................................................................................................................... 25
Printers: HS Learning Support (Priority - Medium) ................................................................................. 26 Rationale ............................................................................................................................................... 26 Proposed Action .................................................................................................................................... 26
RECYCLING: Old Technology (Priority - High) .................................................................................... 27 Annual Recycling.................................................................................................................................. 27
SECURITY: Security Camera (Priority - High) Additional Cameras ...................................................... 28 Rationale ............................................................................................................................................... 28 Proposal................................................................................................................................................. 28
SECURITY: Audit, Policies, Additional Measures (Priority - High) ...................................................... 29
SECURITY: Antivirus Upgrade to Latest Version(Priority - Medium) ................................................... 30 Rationale ............................................................................................................................................... 30 Proposed Solution ................................................................................................................................. 30
Security: Picture ID – Procedures (Priority - Medium) ............................................................................ 31 Rationale ............................................................................................................................................... 31
Proposed Action .................................................................................................................................... 31 Standard ID Usage ................................................................................................................................ 31
SECURITY: TrueCrypt (Priority - High) ................................................................................................. 32 Rationale ............................................................................................................................................... 32 Action .................................................................................................................................................... 32
SECURITY: ProtectOn Pro (Priority - Low)............................................................................................ 33
Rationale ............................................................................................................................................... 33 Proposed Plan........................................................................................................................................ 34
SECURITY: VLANS (Priority - Medium) ............................................................................................... 35
Rationale ............................................................................................................................................... 35 Proposed Action .................................................................................................................................... 35
SERVER: Share Point (Priority - Low) .................................................................................................... 36 Rationale ............................................................................................................................................... 36 Action Plan............................................................................................................................................ 36
SERVER: UPGRADE STORAGE Exchange Server 2010 (Priority - Medium) .................................... 37 Rationale ............................................................................................................................................... 37
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SKYWARD: Student Information System (Priority - High) .................................................................... 38 Desired Outcomes ................................................................................................................................. 38
SOFTWARE: Help Desk - MS System Center 2010 Services Manager - (Priority – Low) .................... 39 Rationale ............................................................................................................................................... 39 Proposal................................................................................................................................................. 39
SOFTWARE: Open Source (Priority - Low)............................................................................................ 40 Background ....................................................................................................................................... 40
Proposed Solution ............................................................................................................................. 40 SUPPORT: Technology Replacement Parts / Equipment (Priority - Medium) ....................................... 41
Rationale ............................................................................................................................................... 41 Proposed Action .................................................................................................................................... 41
VMWare: UPGRADE VMWare Servers to vSphere ver 4(Priority - High) ........................................... 42
Rationale ............................................................................................................................................... 42 Proposed Action .................................................................................................................................... 42
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Purpose
This document will detail the IT Plans for the Sayre Area School District for the Fiscal Year 2011 –
2012. This document contains the recommended actions that are to take place with respect to
technology for this fiscal year. As our superintendent, Dean Hosterman commonly states, “proper
planning produces good results.”
The overall focus of this year’s IT Plan is to continue to Standardize, Simplify, and Save money. The
following is the list of tentative technology initiatives for the SASD.
For 2011-2012 the top priority project is the implementation and standardization to Windows 7 on all
SASD Desktops.
“Standardize, Simplify, & Save Money”
One of the biggest challenges with technology is maintaining the technology (and keeping the cost
manageable). In order to achieve this, the following procedures are used:
1. Standards: Standards (like Dell for desktop PCs) – enables us to standardize the images
(software) so that the installation is much faster and cost effective. Additionally, by buying a
standard desktop brand, ensure that the troubleshooting and maintenance is much less time
consuming than utilizing a variety of brands. This is not just done with desktops, but with all
technology within Sayre Area School District.
2. College Internships / Work: Leveraging the help of college internships / work allows us to cost
effectively implement and maintain the technology within the school district. This not only
helps the district, but gives the college students a valuable hands-on experience that aids them in
acquiring jobs in Information Technology. Colleges that have participated in this program are
Broome Community College, Bloomsburg University, Corning Community College, Edinboro
University of Pennsylvania, Elmira College, Penn College of Technology, Lock Haven
University, Mansfield University, Penn State University, University of Phoenix (Axia), University
of Pittsburgh, and York Technology Institute.
3. Grants: Sayre Area School District has applied and has been awarded over $400,000 in
technology grants in the past 5 years. Sayre plans to continue to pursue grant opportunities that
will enable us to provide additional technology without incurring additional costs to the district.
With any grant, we can not depend on the funding, but we will continue to pursue such funding.
4. Technology Management Software: Sayre Area School District will research and leverage
technology solutions that make us more efficient with the support and management of
technology within the district. As part of this year’s IT Plan, we are continuing to implement an
update to our VMWare, an update to our Desktop Authority, and research and implement
Windows 7management features, and much more.
5. Good Stewardship / Purchasing: Sayre Area School District will continue to negotiate lower
prices for technology and continue to utilize BLaST / State purchases (buying in bulk for lower
costs).
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COLLEGE HELP: Student / Internship Program (Priority
- High)
Purpose: The College Student / Internship Program provide the following for SASD:
1. Needed help to complete the work of the annual IT Plan at a very reasonable cost. These
students have studied specific technologies that can be applied to the needs of the IT Plan
(expertise at a reasonable cost).
2. Provides on the job experience for college students.
3. Results: Last year (2011) 4 college students participated in the college student / internship
program. 1 student has graduated with their Associates degree in IT and is now employed full
time in IT (BLaST IU 17). The other 3 college students are continuing to pursue their degrees
and are still working during the summer and breaks at SASD.
Work Projects
College students will work on the following IT Plan Items (please note that college students will work
on any items from the SASD IT Plan that we need help on. For more information, please see the SASD
IT Plan).
1. PC IMAGES: Build PC images (for this year the focus is on new Windows 7 images – that
include the standard suite of SASD programs).
2. SERVERS: Build Physical / VMWare servers (upgrading from vSphere version 4 to vSphere
version 5).
3. NETWORK CLOSETS: Add new network wire and rewire and organize network closets
4. APC: Add additional and replace APC units
5. INVENOTRY: For all SASD technology – continue to document our inventory and implement
our standard naming convention for each PC (including Labeling each PC appropriately).
6. PC SETUP/ROLLOUT: Help setup new PC’s (unbox, setup, and configure).
7. TESTING PLANS: Develop testing plans & test the PC’s.
8. TECH TIPS: Create and modify Technology Tips on common activities for staff and teachers.
9. SOP (Standard Operating Procedure): Document how the technology is setup, configured, and
managed.
10. RECYCLE: Recycle / properly dispose of old / broken technology equipment.
11. TROUBLESHOOTING: Research and troubleshoot problems.
12. PHYSICAL SETUP: Set up computer desks / work areas (including new classroom desks and
new labs).
13. RESEARCH: Test new technologies / new versions of software
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14. SECURITY CAMERA: Work on computerized security camera systems (configuration and
optimization)
15. HELP: Provide help for the staff during the summer with the new technologies being rolled out.
16. SECURITY AUDIT: Conduct a security audit with various test student / staff / teacher accounts
to ensure that the security is set up properly.
17. MISC: Other duties as assigned (from the IT Plan).
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CONSULTING: BLaST IU17 (Priority - High)
BLaST IU17
Background
The SASD has major projects (including such areas the WAN, Media Streaming, Archiving data that
require additional consulting / engineering work. Part of any successful plan, is to include not only the
correct technology, but the necessary people skills and resources to make the plan successful. We have
had the opportunity during the past year to work with BLaST on our Network work and their expertise
has been invaluable.
Proposed Solution
Contract BLaST IU17 on a year long contract where most of the hours will be used during the spring &
summer to complete the majority of migration / server / network / desktop projects. By contracting for a
annual contract (48 days) the district will save on per day costs and will have available the necessary
resources to help make this IT Plan successful.
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DESKTOP MANAGEMENT: UPGRADE Desktop
Authority Ver 9 (Priority - Medium)
ScriptLogic Desktop Authority has been in use at SASD for many year. The following features have
been implemented:
1. Power Saving – using Desktop Authorities (DA) inactivity features the district has saved @
$10,000 in electric during this fiscal year.
2. Security – locking computers – all student and staff PCs now lock when they have inactivity
(each group has different settings)
3. Shortcuts – all computer shortcuts are managed by DA
4. Printers – all computers have the appropriate printers downloaded to the appropriate PC and the
appropriate default printer set
5. Drive Mappings – all computers have the appropriate drive mappings set and managed by DA
6. Patch Management – deliver software updates via DA Patch Management technology
7. Secured Remote Control – use secured DA remote control
8. Reporting –automating usage and security reports to quickly monitor SASD network activity
9. Reporting – auditing computer hardware (ex memory configurations)
More information can be found at their website at:
http://www.scriptlogic.com/products/desktopauthority/
Proposed Enhancements
Continue to enable and implement more DA features including but not limited to:
1. Upgrade DA from version 8 to version 9.
2. Implement new features from version 9.
3. Research and test with Windows 7 desktops.
4. Training – attend various DA training sessions to learn the Best Practices of managing with DA
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DISASTER RECOVERY: APC Power Management
(Priority - Medium)
APC work for Data Center and Network Closets.
Rationale
Need to increase and improve the run time for the SASD Data Center and Network Closets. Currently
the Data Center has enough APC battery to run for @ 20 minutes – working to increase run time to 35
minutes.
Proposed Solution
Maintenance will need to add additional circuits to the Data Center.
Add additional APC units in the SASD Data Center to run for 35 minutes (this includes adding
additional circuits if needed).
Please note: Temperature monitoring has been completed in the data center along with proper air
conditioning – thus greatly reducing any potential power issues.
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DISASTER RECOVERY: UPGRADE VEEAM Off-Site
VMWare Server Backup (Priority - High)
Upgrade VEEAM software to the latest version and continue to implement offsite (Snyder) for backup
and disaster recovery – backup entire VMWare server’s offsite.
Rationale
Due to no smoke detectors, or sprinkler systems, our district data center is at high risk. Essentially
without our of site protection we are at extreme risk even because the systems can be effected by fire,
water damage, or other issues that occur in different locals of the building.
Proposed Solution
Continue to implement using the existing 2 VMWare servers – plus add 2 new physical servers for
additional disk space:
Copies the critical VMWare servers to this physical VMWare server.
Critical servers will be backed up using VEEAM software.
Critical servers will include such virtual VMWare servers such as the financial server, the
student information server, and much more.
Additional VEEAM software licenses will need to be purchased
Figure 1- Sample backup of Data Center servers to SE Disaster Recovery Servers
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EDUCATION: Technology Webinars (Priority - Medium)
Complete various webinars on the latest technology utilized at SASD.
Rationale
Training allows SASD IT staff to follow best practices with supported technologies.
Action
Attend various webinars on new technologies such as VEEAM, ESXi, Windows 7, Server 2008, and
much more.
Figure 2 – Sample Webinar
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EDUCATION: Webwise & iSafe (Priority - Medium)
Implement WebWise and/or iSafe program at SASD.
Action
1. Have CFF Coach, IT Staff, and other SASD staff attend WebWise and/or iSafe program
training.
2. Enroll in program and pay fees.
3. Implement with the district.
Figure 3 - some of the sample training program options
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SASD Staff
Background
The IT Plan includes a vast amount of new technologies. In order to effectively leverage these
technologies in the classroom, proper training is needed. Briefly, the following are areas that the SASD
staff / teachers need training in (please note that not each staff / teacher has the same needs):
1. How to log on to our new network and MS Networking Basics (including individual network
storage, student storage, and group / shared storage areas).
2. How Our New Internet Filtering Works (including procedure on how to get web sites blocked).
3. How Our New Email Filtering Works (including procedure on how each user can delete or
deliver blocked emails).
4. How to use new WAN BLaST technologies
5. Skyward tips and tricks
6. CSIU including custom queries and reports
7. How to use our new email – MS Outlook
8. How to publish to our new IIS web server
9. Distance Ed technology (including video conferencing & how to use)
10. Computer policies (including proper usage, security, viruses)
11. Removable storage (including pen drives)
12. Video projectors
13. MS PowerPoint (how to leverage this in your classroom teaching)
14. Scanning
15. Saving files in the right format
16. Gadwin print screen
17. CutePDF
18. Searching the internet effectively
19. MS Office
20. Smart Board training
21. Utilizing cameras, recorders, with PC’s
22. How to publish materials to school web site
Proposed Solution
To provide for the Teacher training, a variety of mechanisms will be used not limited to:
1. Continue to deliver weekly Technology Tips that detail how to complete common tasks with
respect to SASD technology
2. Technology books
3. In house training (led by CFF Coach)
4. External training (including external companies and colleges)
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FINANCIALS: Budget Breakdown Financials (Priority -
High) - COMPLETED
Budget
Background
The IT Plan is focused on excellent stewardship of tax payer’s dollars. By utilizing the Technology
Needs assessment, the money is focused on the district’s needs. As part of the accountability of the
financials, a detailed report is presented to the school board IT Committee to review. Each purchase in
the IT Budget is documented in this financial report. Additionally, the IT department is committed to
constantly review financial purchases and negotiating with each vendor to get the most technology for
each dollar spent. Good stewardship consists not only of getting a good price but buying technology
that is reliable, meets the needs of the SASD, and is financially cost effective to support in the long run.
Reduction ($25,000?)
The IT Plan will have a reduction of $25,000 due to budget cuts as a result of PDE state funding
reductions for school districts for FY 2011-2012.
The reductions will take place in the annual PC replacement component – we will not replace as many
PCs that are no longer under warrantee and save decommissioned older PCs for replacement parts /
replacement units.
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INVENTORY: Conduct 100% Inventory (Priority - High) Complete and enter into Technology Database a 100% Inventory.
Rationale
To ensure all district technology is properly accounted for.
Action
Modify and enhance Tech Inventory Database (ex. Include serial numbers in tech inventory).
Conduct district wide inventory of technology.
Figure 4- Tech Inventory Database
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LIBRARY SYSTEM: Upgrade to Destiny (Priority - High) Replace the current Follett Spectrum Library system with the Follett Destiny Library system.
Rationale
The current library system is being phased out by Follett.
Follett bought out the company the provide the Spectrum Library system.
Action
Replace the current SASD Library system with the Follett Destiny solution.
Figure 5 - Follett Destiny Library System
More information may be found at: http://www.follettsoftware.com/library-automation-software
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NEEDS ASSESSMENT: Educational Technology (Priority
- High)*
Method Used
For this fiscal year, we are focusing on key infrastructure upgrades (ex. Windows 7) versus
individual teacher needs (the prior 5 years we focused on the teacher needs and this year we need
to focus our resources on infrastructure upgrades).
2006-2007 Needs
The top need identified was the replacement of old teacher PCs including both elementary and high
school building.
2007-2008 Needs
The top need identified was roll out of computer projectors, screens, and smart tablets.
2008-2009 Needs
The top needs identified was the roll out of additional classroom PCs, upgrade of labs, more computer
projectors, and smart tablets.
2009-2010 Needs
The top needs identified was the roll out of additional classroom PCs, upgrade of labs, upgrade of web
filtering solution.
2010-2011 Needs
The top needs identified was the roll out of new network wiring, upgrade of labs, upgrade of backup
system software, more on disaster recovery, more server virtualization, new HS music lab.
2011-2012 Needs
The top need identified was the roll out of a new Student Information System which is one integrated
solution including family access, PIMS, gradebooks, alert system, food system, learning support system
(all from Skyward).
2012-2013 Needs
The top need identified is key infrastructure upgrades including desktop PC Operating System
(Windows 7), Wireless (migrate from 3COM to Juniper), Desktop Management (upgrade to Desktop
Authority 9), Virtualization (upgrade to vSphere version 5), and Disaster Recovery (upgrade VEEAM).
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NETWORK: Closet Work (Priority - Medium) Continue to work on the SASD network closets with respect to wiring, labeling, documenting /
inventory and APC needs.
Rationale
Much of the work has been completed in the past few summers but any new equipment needs to be
completed like prior work – see standard below:
Standards
1. Reorganize all network closets (15) that now contain network ports for wireless access points,
security cameras, printers, PCs, and thin clients. 2. Color code each type of device (ex. Orange is for PCs, Red for Printers, Grey for Access Points, etc) 3. Replace any defective APC units / batteries. 4. Ensure that sufficient APC power is available. 5. Install appropriate APC & Server rails. 6. Install appropriate Switch ears / connections. 7. Inventory all devices in Technology Inventory database. 8. Label each wire according to standards.
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NETWORK: Wireless Switches (Priority - High)
Implement new wireless switch infrastructure to replace discontinued current wireless infrastructure.
Rationale
Our current 3COM wireless solution has reached end of life and is no longer supported.
SASD has seen a big increase in the number of wireless devices and needs to provide higher bandwidth
and better management of the wireless environment.
Proposed Solution
Contact Juniper and plan out what is needed to replace our current wireless with Juniper wireless.
Research trade in options with Juniper / sell options.
Figure 6- Juniper Wireless
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PC: Windows 7 (Priority - High)
Upgrade all current SASD PC’s to Windows 7.
Rationale
Windows XP support from MS is being discontinued.
Windows 7 has many more security features to help with viruses.
Windows 7 runs on the same hardware that SASD has and utilized memory and resources much better.
Windows 7 is more stable than XP.
Proposal
During the current 2011-2012 school year, replace 2 PCs in each lab with Windows 7 PCs to test for any
issues.
During the summer of 2012 reimage all SASD PCs so that the new standard is Windows 7.
Figure 7 - top 10 reasons from MS to upgrade to Windows 7
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PC: Lab 237 – Replace PCs with Optiplex 160’s (Priority -
High)
Upgrade old PCs to Optiplex 160’s.
Rationale
Need to replace PCs that are no longer under warrantee with new PCs.
Existing PCs use for spare PCs for those that are no longer on warrantee.
Save on electric – the new PCs use half as much energy.
Proposal
Reallocate Optiplex 740’s to rest of district for replacements and parts.
Install Optiplex 160’s in labs 235, 237, 252.
Figure 8 - New Replacement PCs - Energy Efficient
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PC: HS Laptops - DELL replace Lenovo (Priority -
Medium)
Replace 1 old Lenovo laptop cart with Dell netbook cart.
Rationale
Many of the CFF Grant Lenovo laptops will be coming off of their maintenance contract. This is to
ensure that a laptop life-cycle takes place.
Action
Order 1 netbook cart to replace Lenovo cart.
Set aside 1 Lenovo laptop cart for replacement of failed units for this school year.
Use new Dell laptop cart to replace Lenovo laptop cart set aside for parts.
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PC: SE & HS Teacher Desktops - Replacement (Priority -
High)
Replace all SE & HS teacher desktops.
Rationale
SE & HS teacher desktops are over 6 years old and need to be replaced.
Action
Order new Dell desktops for teachers with the following configuration:
1. Windows 7 compatible
2. 8 GB of RAM
3. Dual Monitor capabilities
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PC: SE Netbook Cart– 4th
Grade POD (Priority - Medium)
Purchase 1 new Netbook Cart for the 4th
Grade POD.
Rationale
To improve the access of student computers in the SE building. Currently SE has computers in 2 labs, 1
library, 5th
and 6th
Grade POD with netbook cart.
Action
1. Purchase 1 network cart that is manageable (network, power, etc all built in – just slide unit in)
2. Allows for remote management and upgrading of software
3. No individual power units – all charging in cart
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Printers: HS Learning Support (Priority - Medium)
Purchase and install one color laser MFP printer for HS Learning Support staff.
Rationale
Requested by entire HS Learning support teachers for the learning support students (color printing will
help with their learning).
Proposed Action
Purchase 1 color laser MFP and install it in Christine Arena’s room for sharing.
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RECYCLING: Old Technology (Priority - High)
Annual Recycling
Continue to recycle old equipment that is no longer utilized.
This will continue on an annual basis to keep the work manageable.
This year we will recycle via Eco International – give old, no longer usable equipment
for school fundraiser.
Serial / product identification will be maintained for recycled SASD IT recycled
technology
Figure 9 - Recycle Fundraiser for SASD
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SECURITY: Security Camera (Priority - High) Additional
Cameras
Rationale
We need the following additional cameras to more securely monitor our facilities:
1. Additional cameras at the High School.
2. Additional cameras at the Snyder Elementary School.
Proposal
1. Contract with BLaST IU17 to add additional cameras.
2. Depending on number of additional security cameras – may need to purchase 1 additional
physical server.
3. Review and balance out the storage of the cameras.
4. Upgrade the Mobotix software to the latest release.
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SECURITY: Audit, Policies, Additional Measures (Priority
- High)
For fiscal year 2012-2013 complete an internal and external security audit.
From a prior security audit, the following recommended security changes were implemented:
1. All new Admin security for IT servers (user and domain accounts).
2. All new Admin security for IT switches.
3. Implemented new Firewall solution to keep malicious email threats outside of the district.
4. Implemented Journaling on our MS Exchange server (keep track of all emails).
5. Upgraded our antivirus solution – more efficient, yet better protection.
6. Implemented more SOPs and internal procedures to improve security.
7. Audited student data directories.
8. Restricted email group access (internal and external).
9. Desktop Authority secured remote administration.
10. Desktop Authority inactivity computer lock.
11. Exchange Journaling Archiving.
12. Began implementing VLANs with SASD (converted HS printers over to VLAN 100)
13. Setup VLAN specific VMWare Image Center servers for LE, SE, and HS.
14. Antivirus protection and how it helps us keep a better check on inappropriate programs on
SASD PCs
15. Review of networking resources allows for more secure access for SASD users.
Here is what we plan to implement in 2012-2013:
1. Radius authentication for all switches.
2. Completion of VLAN security for security cameras.
3. Completion of VLAN security for wireless access points.
4. Completion of VLAN security for wireless laptops.
5. Completion of VLAN security for desktop PCs.
6. Completion of VLAN security for servers.
7. Completion of VLAN security for U & S environmental controls.
8. Completion of VLAN security for SE printers.
9. Add additional disaster recovery storage in SE.
10. All new Admin security for IT servers (special and domain admin accounts).
11. Implement ScriptLogic Security Explorer (dependent on funding)
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SECURITY: Antivirus Upgrade to Latest Version(Priority
- Medium)
For fiscal year 2011-2012 research and implement ThirtySeven4 Antivirus Upgrade to new version.
Rationale
Need to upgrade our ThirtySeven4 antivirus product to the latest version to help ensure that our network
is safe from viruses.
Proposed Solution
1. Upgrade current VMWare server for ThirtySeven4 Admin Console to manage SASD Servers
and PCs
2. During the summer upgrade all PCs after they are reimaged.
Figure 10 - upgrade to the latest version of ThirtySeven4
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Security: Picture ID – Procedures (Priority - Medium)
Rationale
Continue to take student pictures for FY 2011-2012 and add them into the Student Information System
(Skyward). This will allow verification of students with their pictures.
Possibly research and expand utilization (elementary) and research using Student Picture ID cards with
the cafeteria system and the library system.
Proposed Action
Create standard procedure for when to take new pictures for HS Students.
Create standard procedure for how to handle (charge students) for missing picture IDs.
Create standard procedure for the handling of staff IDs.
Create new standard for student and staff ID cards (layout and design) via Skyward / Crystal Reports.
Figure 11 - Sample Picture ID
Standard ID Usage
Use Skyward ID (Other ID) for Skyward, Library, and Cafeteria.
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SECURITY: TrueCrypt (Priority - High)
For fiscal year 2011-2012 continue to implement True Crypt on SASD laptops with highly sensitive data
(ex. Superintendents).
Rationale
TrueCrypt is a product that SASD uses to protect the HDD of any laptop that might contain sensitive
data. With TrueCrypt, before you can start the laptop you must provide a password. This is a great
security tool that is used in case any laptop is lost or stolen, the individual should not be able to start the
Operating System without this password. Since TrueCrypt is loaded on the HDD, if anyone takes the
HDD out of the current laptop and installs it in another, the encryption travels with the HDD.
Action
Install on technology staff, superintendent, business manager, and school psychiatrist laptops.
Create backup recovery CDs and store them in a secured area in technology.
Figure 12 - Sample Laptop getting encrypted
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SECURITY: ProtectOn Pro (Priority - Low)
Research and implement pilot test of new version of ProtectOn Pro.
Rationale
ProtectOn Pro allows PCs to reboot and restore to their original state. This will help with student PCs
that might be compromised by a student.
Robust and reliable hard disk protection
Protecting your network computers from harmful alterations and restoring them to a known good state is easy
with Netop ProtectOn Pro's robust hard disk protection features. Use ProtectOn Pro to save and restore computers to their last saved configuration, removing any viruses, unwanted files, or unauthorized computer
programs automatically on reboot. Wipe out all changes, or set aside folders where user work can be saved without being overwritten. Exception policies let you decide whether to allow Windows updates, service patches or other application updates to be automatically saved without rollback and a new feature lets you schedule when hard disk protection is active.
Prevent virus damage and unwanted downloads
Netop ProtectOn Pro provides complete protection of each computer's configuration saving countless hours of
support and reconfiguration. Your original setup is preserved. When needed, simply rollback computers to their known good state -- free of viruses, unwanted downloads and unauthorized applications.
Works automatically - no maintenance required
Choose to enable restore on reboot and your computers will be automatically restored to their original setting
on each reboot. There's no maintenance required, protected computers automatically return to a known good state.
Allow users to store work locally
If desired, you can designate folders or subfolders which should be excluded from hard disk protection and restoration. Students or other users can save work in these local folders without having it wiped out when the original computer configuration is restored.
Enable exceptions for software updates
Netop ProtectOn Pro provides the capability to exclude certain processes from the hard disk protection restore,
such as the Windows update process, so that service packs, virus protection updates and other important operating system or application changes are not rolled back.
Schedule hard disk protection
A new feature in ProtectOn Pro makes it easy to set aside a time when hard disk protection is turned off, so
that virus updates or other schedule maintenance can be accomplished. It is now also possible to schedule hard disk protection so that your computers are rebooted and restored to their original state at the same time each evening or weekend.
Supports partitions, multiple disks and all types of hard disk drives
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Protect all the hard disk drives on networked computers or choose which drives to protect. Netop ProtectOn
Pro supports protection of hard drive partitions and multiple hard disks per computer. And unlike some hard disk protection programs, ProtectOn Pro supports all types of hard disk drives, including SCSI drives.
Proposed Plan
Research and implement this solution in the HS Library for a pilot test.
Figure 13 - Overview of ProtectOn Pro
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SECURITY: VLANS (Priority - Medium)
Continue to separate the SASD Network into VLANs.
Rationale
VLANs are being implemented with SASD’s Network to:
1. Increase performance
2. Increase manageability
3. Increase security
Proposed Action
Continue to optimize and implement VLANs.
Currently we have VLAN’s for:
1. Wired PCs
2. Wireless Access Points
3. Wireless Laptops
4. Security Cameras
5. HVAC
6. HS Network
7. SE Network
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SERVER: Share Point (Priority - Low)
Rationale
Replace Wikis with secured, active directory managed web sites for teachers and staff.
Action Plan
Research and implement an Active Directory based solution so that web sites are secured to teachers and
students.
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SERVER: UPGRADE STORAGE Exchange Server 2010
(Priority - Medium)
Upgrade our storage and archiving for our current MS Exchange Server 2010 version.
Rationale
Our current version of Exchange no longer does a single message store and needs to have more disk
space.
Additionally, we need to archive data off of the server using our backup program (VEEAM).
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SKYWARD: Student Information System (Priority - High) We implemented our new SIS for 2011-2012. For 2012 – 2013 we need to continue to leverage more of the
Skyward system to help our district become more efficient with the management of our student information.
Desired Outcomes
1. Improve productivity (ex. Less time spent on PIMS mandated requirements)
2. Improve communication to student / parent (ex. Home access to information)
3. Improve the efficiency of managing student information.
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SOFTWARE: Help Desk - MS System Center 2010
Services Manager - (Priority – Low) Implement a Help Desk system to keep track of all IT Requests and work.
Rationale
A new Microsoft System Center product, System Center Service Manager is being designed to meet the
needs of the modern IT help desk. By providing powerful new capabilities for incident, problem, asset,
and change management, System Center Service Manager will support organizations as they seek to
improve the service they provide to their users.
Proposal
Implement Microsoft System Center Service Manager on a VMWare server to house all IT work.
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SOFTWARE: Open Source (Priority - Low)
Background
SASD continues to leverage Open Source software for improving the utilization of the technology
within the district. Open Source software is free to use with no licensing fees.
Proposed Solution
Install the following software on all SASD PC’s the following software (many of these programs are
already on the PCs but we will upgrade the software to the latest release – this will be available on new
PCs or PCs that need the new software – only these PCs will be re-imaged):
Software
Name
Purpose
Audacity Audacity is free, open source software for recording and editing sounds.
Open Office Office suite which is equivalent to MS Office with added tools such as a
program for mathematical type equations.
Cute PDF Program that allows a computer user to produce PDF’s from any application
(works by letting the user select the Cute PDF print driver and it creates a PDF
file).
Gadwin Print Screen Program that captures any part of a screen – great for creating educational
materials.
Google Earth Google Earth combines the power of Google Search with satellite imagery,
maps, terrain and 3D buildings to put the world's geographic information at your
fingertips.
Google Sketchup Developed for the conceptual stages of design, Google SketchUp is a powerful
yet easy-to-learn 3D software tool that combines a simple, yet robust tool-set
with an intelligent drawing system that streamlines and simplifies 3D design.
The GIMP Graphic editing program similar to Adobe Photoshop.
Nvu Web page editing program similar to the basic features of MS FrontPage.
InkScape Vector based graphic program.
Firefox Web browser equivalent to MS Internet Explorer
Stellarium Stellarium is a free open source planetarium for your computer. It shows a
realistic sky in 3D, just like what you see with the naked eye, binoculars or a
telescope.
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SUPPORT: Technology Replacement Parts / Equipment
(Priority - Medium)
Continue to stock technology replacement parts / equipment.
Rationale
Due to the large amount of technology being utilized in the SASD, we need to ensure that appropriate
technology replacement parts / equipment are readily available.
Proposed Action
1. Purchase spare parts including keys for the keyboard, spare batteries, and other components not
covered under warrantee.
2. Have at least 1 spare teacher PC for all 3 buildings already imaged and ready to go.
3. Have at least 1 spare student PC (for each type of machine for each lab)
4. Have at least 1 spare POE switch
5. Have at least 1 spare switch.
6. Review and build of inventory of other spare parts including mice, monitors, etc. for equipment
that is no longer under warrantee.
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VMWare: UPGRADE VMWare Servers to vSphere ver
4(Priority - High)
Migrate all SASD VMWare Servers to VSphere Essentials version 4 (we are currently using version 3).
Rationale
To upgrade to version 4 of vSphere Essentials so that we use the latest virtualization features of vSphere.
The VSphere Essentials / ESXi technology has many advantages including support, more management,
more efficient, better performance, and delivers a more reliable solution for SASD users.
Proposed Action
Migrate / convert VMWare vSphere version 3 servers to VMWare vSphere version 4 so that we can take
advantage of the new features:
More information is at: http://www.vmware.com/products/vsphere/mid-size-and-enterprise-
business/features.html