SAVIN Customized SolutionsThe Technology

John Dixon David Koosis Jo Winston Louisiana New York Wisconsin

Types of SAVIN Systems Closed

Not available to the general public Only defined groups can register, i.e. crime victims, witnesses, certain

criminal justice professionals Information that may require a closed system: juvenile adjudication,

civil commitments

Open Anyone can register for notification

Combination General public can register for certain types of information Certain information or registration type is only available to defined

groups

Dave KoosisNew York

How NYC Provides Inmate Status Information to victims, law enforcement, service providers, and other customers

Department of Correction Sites

Basic Stats 103,813 annual admissions to NYC jails Average daily inmate population 13,497 Staff: 10,550 Uniformed; 1,650 Civilian 52 Sites

15 jails (10 on Rikers Island) 15 Court Facilities 1 million outgoing inmate phone calls each month 543 vehicles staffed by 438 employees transport more

than 2.5 million inmates, staff, visitors, a year

Jails are different from Prisons Average length of stay 46.7 days. 41% of those discharged are rearrested within one year 67% are rearrested within three years 80% detainees awaiting trial

Use Services from Multiple Agencies ~75% have some form of addiction

20% require detoxification upon admission 32% are illiterate 40% require some form of mental health services

~12% have severe mental illness 30% of those leaving jail end up in a homeless shelter

DOC is part of a complex process

http://www.ojp.usdoj.gov/bjs/flowchart.htm

Business Processes Span Organizations

NYC Correction

LocalNY Police DepartmentBoro DA’sNYC ProbationDept of InvestigationDept of EducationDept of HealthHIDTADept of Homeless ServicesHRA/DSS

FederalHomeland SecuritySocial Security Administration Etc…

StateDept Criminal Justice ServicesParoleCorrectionEtc.

Global

Criminal Justice AssociationBoard of CorrectionLegal Aid SocietyPrison Health ServicesVictim NotificationCBO’sEtc…

Horizontal Integration

Vert

ical In

teg

rati

on

Customers for Inmate Status Data Family & Friends

Lawyers & Service Providers

Law Enforcement

And, yes: Victims

Constant flow of inquiries DOC Handles about 11,000 phone inquiries a month

regarding inmate status APPRISS is contracted to handle overflow of phone and

IVR inquiries About 5,000 website inquiries a day About 100 USPS letters a week

Inmate Status available as you like it

Jail Management

System

Inmate status data every 15 minutes

InmateLookup Service

DECOpenVMS

DB2Linux

JavaWeb ServicesXML

Lookup

Subscribe

Notify

HTML

RSS

VoiceXML

SMTP

XML

Multiple modes of delivery

Inmate Lookup Service

CityStateFed

InmateLookup Service

Lookup

Subscribe

Notify

HTML

VoiceXML

SMS

XML NIEM GJXDM

Email

The HTML Interface

Basic Inmate Data (Internal, redacted)

Subscribe to notifications

Basic Inmate Data (Internal, redacted)

Confirmation Email

Basic Inmate Data (Internal, redacted)

SDK for Internal Partners

Agile “UDDI”

Agile “SLA”

The RSS Version (redacted)

The GJXDM Version

Nearly all of this is freely available

If you’re interested, contact us:david.koosis@doc.nyc.gov

John DixonLouisiana

Ideas and Offerings URL Jump Links

Links from existing customer website that direct them to SAVIN Public Portal

Carry over Offender information from Jail website and direct them directly to the registration page on SAVIN Public Portal.

Increases ways for victims to register. Helps with Data Verification Examples

link to the State Main pagehttp://www.lavns.org

link to the Registration pagehttp://www.arkansas.gov/doc/

Offender Photos Positive Identification Silhouette capability – so not to re-victimize victims

Court Notification Expand the services offered to Victims by completing the continuum through

the criminal justice system by doing case event notifications. Upcoming and cancellation of court events, type, location, time,

postponements, continuances, and final disposition

Meeting the Needs of Our CustomersTo Survey or Not to Survey A method to collect the voice of the customer. Victims,

Advocates, Criminal Justice Partners Stand alone or seamlessly integrated into existing SAVIN

System Web and Phone based tools Near real time dynamic web reporting tool Non-category specific