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Satish Injectoplast Pvt. Ltd. Customer Satisfaction at the Pinnacle
1ST Business Sustainability Report
GRI-G4- In accordance (Core)
2014-15
1
Contents
Our Vision and Values .................................................................................................................................. 2
“Customer Satisfaction at the Pinnacle” .................................................................................................... 3
Managing Director’s Statement .................................................................................................................. 4
About the Report .......................................................................................................................................... 5
Organization Profile ...................................................................................................................................... 6
Awards and Accolades .............................................................................................................................. 13
Corporate Governance .............................................................................................................................. 14
Materiality Analysis ................................................................................................................................... 16
Stakeholder Engagement ......................................................................................................................... 17
Steps towards Sustainability…. ................................................................................................................ 19
Environmental Performance .................................................................................................................... 20
Social Performance ................................................................................................................................... 23
GRI G4 Content Index ............................................................................................................................... 27
2
Our Vision and Values
Vision
To be top 3 preferred suppliers in Indian plastic industry
Achieve organic and inorganic growth in Automotive, Luggage, and
Material Handling Industries.
Mission
Achieving turnover of Rs 200 Cr by FY 2016-17
20% Export Share of total business
Business expansion with 5 multi-location plant and technical collaboration with an MNC.
Diversification in Blow/RotoMoulding and also acquiring at least one organization worth 20 to 40 Cr.
Improving Employee Satisfaction @ 5% Y-O-Y by building skills and
competency, people engagement, training programs, rewards-
recognitions and CSR involvement
Our prime focus is to make internal and external customer delightful
and satisfied
3
“Customer Satisfaction at the
Pinnacle” Creating success for our organization by providing the highest degree of quality in every business
operation that we are engaged forms the base for the way we work. In addition to creating business
value in financial terms, we at Satish Injectoplast Pvt. Ltd. have always focused on providing the best
possible solutions to the requirements of our customers while managing the dynamic market trends
through constant innovation and also engaging with our stakeholders at various levels in order to
create a smooth flowing supply chain for the organization.
‘Customer satisfaction’ in every possible way has always been the driving force behind each of Satish
Injecto Plastics business activities and shall always remain the center of focus in order to create an
all-inclusive sustainable growth for the company.
Also, we believe that customer satisfaction can be achieved only if the products and services
provided by us are of the highest quality and meet industry standards alongside meeting the ever-
changing client specifications as well, which is why we have an expert team of professionals who are
highly skilled and can adapt to the latest technological up gradations in the market that leads to
manufacturing of precision engineered components and parts.
Alongside our efforts in ensuring sound value creation both for our company as well as our clients,
we have also focused in creating success through quality in various aspects of our triple-bottom line
also, whether it is improving the efficiency of our operations, responsibility to the communities or
improving and finding newer ways to get a better feedback on what the customers require.
Our first sustainability report “Customer Satisfaction at the Pinnacle” is an account of our activities,
efforts and plans to imbibe sustainability into our business such that it helps create growth and
success for us and for others around us also.
4
Managing Director’s Statement Dear Stakeholders,
It is a pleasure to present Satish Injectoplast Pvt. Ltd.’s first sustainability Report. In spite of this
being our maiden Sustainability Report, our commitment to the concept of sustainability has always
been embedded in our systems, processes and activities. Efficient and innovative use of resources,
recycling and re-use have always been an integral part of our ethos.
We have always maintained the fact that we are a client-centric organization; wherein all efforts are
directed towards attaining the highest level of customer satisfaction by providing them with a
qualitative range of Injection molded Plastics parts for Automotive, Farming, Construction, Plastics
Fasteners, Luggage and Electrical sectors. Our ethical business practices, client centric approaches,
transparent business dealings and market leading prices have enabled us to muster a huge
customer base across the market and form a positive image in the minds of all our stakeholders.
While pursuing our business goals, we always strive not only to ensure compliance to applicable
regulations but also aim to achieve newer operational standards and innovative approaches to meet
the customer requirements even better. We at Satish Injectoplast Pvt Ltd have always focused on
uncompromising ethical standards in all we do and say. We are committed to doing what is right—in
good times and in bad.
Ensuring the ergonomics of the workplace i.e. ensuring the health and safety of our workforce has
always been a high priority and this also involves undertaking various local community development
programs as well.
We realize that this first sustainability disclosure of Satish Injectoplast Pvt Ltd will provide us with
new insights into growing responsibly as well as better presenting our processes and working
methodologies to our stakeholders outside the company as well.
To conclude, I would like to thank our stakeholders for their continued trust and support. We remain
committed to further improve the practice of sustainability to better meet your expectations.
Mr. Shrikant Navandar
Managing Director
5
About the Report We have begun on our Sustainability Reporting journey with the theme “Customer Satisfaction at the
Pinnacle” which has been the key focus always for all our business processes. Ethical business
practices with client-centric approaches has continued to be the guiding principle for Satish
Injectoplast Private Limited since its establishment in 1993. This report depicts our sustainability
performance for the year 2014-15.
Our sustainability report is a way for us to share with our stakeholders; both internal as well as
external; our commitment to sustaining our commitment to improve our performance economic,
environmental and social performance. We have always believed in keeping customer satisfaction a
priority and carrying our operations in such a way that we try and find opportunity in every challenge
that comes our way and seek the right solutions to meet customer requirements.
We have started to develop our internal systems and management processes to monitor our
sustainability performance. This performance is based on the data and information collected and
collated from primary sources across our operations. Further wherever required, we have used
assumptions and standard equations and calculation methodologies for quantification purpose.
Certain information included in this report refers to our future plans and intentions, in order to
account for our sustainability approach. This information relates to our strategy, future plans and
targets, operations and business plans.
Report Scope and Boundary This report covers the operations covered only at Nashik (Ambad) plant of Satish Injectoplast Pvt Ltd.
The aspect boundaries and content of this Sustainability Report have been defined using reporting
Principles prescribed in the GRI G4 Guidelines. A detailed table showing the reference to reported
GRI indicators has been presented in the GRI Index at the end of this report.
The information on sustainability crucial for company’s processes and activities was evaluated and
materiality issues were shortlisted considering our major focus on Customer Satisfaction,
Competitiveness, Research and Innovation, Marketing and Branding, Governance.
The company ownership did not notice any prominent changes during the reporting year.
6
Organization Profile We take pleasure in introducing our group, engaged in the manufacture of plastic injection moulded
components. We are an ISO-TS 16949- 2009 and EMS OHSAS certified company engaged in
manufacturing of Injection molded plastic parts for Automotive, Farming, Construction, Luggage and
Electrical sectors.
We were established in 1993 in 1000 square feet space with small 2 Vertical Injection Machine with
a cornerstone of 100% customer satisfaction goal. We have been satisfying customers having big
brand names of Indian Industry and Multi-national groups. With a rich History, now we have 3 plants
viz. Satish Injecto-Plast Pvt. Ltd., Satish Industrial Plastic and SIP Moulds Pvt. Ltd. located in Nasik,
Maharashtra, India, about 180Kms of Mumbai (Bombay), Our group is a tier 1 supplier to OEMs and
we are also tier 2 supplier to a number of tier 1 automotive sub assembly manufacturers.
The cornerstone of our group philosophy is customer satisfaction. All our activities are directed
towards giving the best to our customers. We are well aware of the international norms and
requirements for supplying to automotive companies and regularly follow the procedure for
development and supply of over 450 components to the automotive sector
Under the able and efficient guidance of our mentor Mr. Shrikant Navandar, we have achieved
tremendous growth steadily during our existence of 15 years. We also rely on our efficient team
effort, modest investment and full dedication for our recognition and repute earned among our
esteemed client base.
We do not have any trade unions. We are a privately held company. We do not have externally
developed economic, environmental, and social charters, principles, or other initiatives to which
the organization subscribes or endorses.
We have a memberships association with Confederation of Indian Industry (CII).
7
Scale of the Organization Our Company has three plants located in Nashik and Chakan. The headquarters of our organization
is situated in Nashik.
Net Sales of our organization The net sales for the reporting year is Rs 62 crore. Our organization has been growing over the years.
₹ 27.00
₹ 39.00
₹ 53.00 ₹ 49.00
₹ 62.00
0
0.2
0.4
0.6
0.8
1
1.2
2011 2012 2013 2014 2015
Financial Snapshot (Crore)
8
The segment wise revenue of our organization is given below:
75%
10%5%
10%
Segment Wise Revenue
Automotive Luggage Material Handeling Mould
9
Our Products and Services We have developed a state-of-the-art infrastructure, which is equipped with latest technology and
machinery and tools that are required for carrying out production process smoothly and accurately.
We provide services of tool designing, mould manufacturing and injection molding of most prominent
quality. We have complete Independent Set up of Tool Room viz. SIP Moulds Pvt. Ltd with best
tooling facilities and dedicated tool designers and manufactures committed for continues
innovations. We provide design and manufacturing feasibility solutions as well and are also capable
of Independent product design and development as per customer’s requirement. We have
production facility with 32 injection molding machines, ranging from 30 to 660 Tons to facilitate
molding of all types of engineering plastics like, PC, PC-GF, PA, PA-6GF(15% TO 60%), PA-66, PA-
66GF, ABS, PC-ABS, PBT, PBT-GF, PTFE, PU, DeLRIN, SAN, CELCON, PVC, HIPS, HDPE, LDPE,PP,
PPTALC, EPDM, etc. We have the capability to mould any new variety of plastic as well.
We have a separate cell of engineers exclusively dedicated to upholding highest standards and
control of quality of all products manufactured by us. Since the inception of our company we firmly
believe in delivering quality to our customer and hence, we have an independent Quality control
department. As we are ISO-TS 16949- 2009 certified company the group has well qualified technical
staff at all level to check the quality at all point till dispatch. For that we have required quality
checking instruments, gauges, fixtures and other testing facilities.
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De-risking the Businesses - Our Approach
Vertical De-Risking We started out as a purely plastic auto component supplier company. With time we have diversified
into 4 different verticals, namely,
Product De-risking: We are constantly researching and developing new products in Material Handling to meet customer
expectations and demands.
Dependency De-risking: We are adopting newer and alternate materials for Material Handling. Further we do not depend on
single supplier or single material grade for manufacturing our products.
Mould building programme for building newer moulds. No dependence on outside mould makers.
Auto Components
Luggage Component
Material Handling
Mould Manufacturing
11
Supply Chain Management As the Company sources hundreds of components for its automotive clients from suppliers, a large
part of the value generation occurs in the supply chain. We encourage our suppliers to follow
sustainable path and evaluate the suppliers on similar basis.
Our delivery rating against quantity was always accounted to be above a score of 99 out of 100.
12
Markets Served We serve a variety of products as per the market need to Automotive, Luggage, Electrical, Farming
and Construction Industries.
Employee Details
Sr No. Plant Staff Workers Trainees Casual
Contract Total
1 SIP Male 3 15 11 30
Female 0 0 0 1
2 SIPPL
Nashik
Male 39 34 0 25 109
Female 5 0 1 5
3 SIP Mould Male 4 14 0 0 18
4 SIPPL Pune Male 18 3 20 44
Female 1 0 1 1
Total 70 66 2 63 201
13
Awards and Accolades We at Satish Injectoplast Pvt Ltd have received a number of certifications and accolades over the
years for the products and services provided by us. We have always strived to meet customer
requirements by manufacturing products of the highest quality that meet the national and
international standards. Our team constantly strives to stay abreast of the latest technologies in the
market in order to meet the client requirements in a better way and also have the best quality
output.
And for this passion for excellence and the responsibility towards all the spheres has helped us carve
a niche for us in the market and build a positive image in the minds of the public. Some of the
achievements at Satish Injectoplast Pvt Ltd since years of our functioning are highlighted below.
HALDEX Best Supplier Quality award winner 2012 and 201
1ST runner up for internal cluster competition at M&M Nashik
CII - EXIM Bank Award for Award business excellence 2011 and 2012
Mahindra Yellow Belt 2012 for Systematic Problem Solving Techniques
Awarded the ‘B’ level certificate under the Mahindra Supplier Evaluation Standard (MSES). A total of 75 suppliers were audited for the award, out of which only 16 qualified.
14
Corporate Governance Our governance framework is founded on the principles of ethical business practices, transparency,
client-centric approaches and sound strategies.
Our team has efficient and talented professionals. We have engineers, machine operators, and
helpers, skilled and semi-skilled workers in our team who are dedicated to their respective
responsibilities and deliver their optimum efforts in production of quality products.
MD
Mr
Sh
rik
an
t N
ava
nd
ar
Plant Head
Development Head
Production Manager
Quality Manager
Supply Chain Manager
Fianance Manager
HR Manager
Internal Auditor
Marketing Crates
15
Environment Health and Safety Policy We, at Satish Group, are committed to meet the requirements of ISO 14001: 2004 and BS- OHSAS
18001: 2007 standards and to demonstrate excellence in Environmental, Health and Safety
Management system by minimizing Environmental impacts, health and safety hazards of our
activities, products and services. We also help in reduction and prevention of pollution, accidents
due to activities and ill health by implementation of good work practices through continual
improvement programmes. Complying with all applicable legal and other requirements in respect of
environment, health and safety aspects, Objectives and Targets. Conservation of natural resources
like Energy, Water by implementation of Management Programs. Involvement of company employees
and public in overall enhancement of Environment performance of the company. These policies are
communicated to all persons working under the control of the organization with the intent that they
are made aware of their individual HSE obligations.
Anti-sexual harassment Policy We have formed a policy on anti-sexual harassment consisting of board members from our
organization. This team consists of five members and is formed as per the Government policies.
16
Materiality Analysis We conducted a materiality assessment exercise to determine economic, environmental,
and social impacts of our activities as perceived by us and our stakeholders. For conducting
this exercise we evaluated a vast range of internal and external data, including analyst
reports, media articles and stakeholder feedback, and identified the most relevant issues.
This being our first step in reporting journey we included all our top management and
stakeholders to identify the sustainability issues which are of high relevance to the business.
The identified material aspects help us in mapping our business strategy for upcoming years
and integrating sustainable practices within our organization.
The following diagram represents the materiality matrix of the aspects that relate to our
business.
Material Issues Aspects Indicators
Customer Satisfaction Product and Service Labeling G4-PR5
Competitiveness Materials, Energy, Training and
Education G4-EN1,G4-EN3,G4-LA9
Research and Innovation Non GRI Non GRI
Marketing and Branding Marketing Communications G4-PR7
Governance Corporate Governance. G4-34
We have linked our material aspect of competitiveness to our environmental performance
particularly usage of raw material and consumption of energy and training and development of our
workforce. Material and energy reduction can lead to saving in cost while training of workforce
means improvement in quality and reduction in rejection. Improvement in our performance in these
aspects can help us remain competitive in comparison to our peers and competitors.
Similarly, the materiality aspect of Research and Innovation for us as a supplier to leading
companies, is also very critical. We customize all our products from the specifications that we
receive from our customers. Therefore, in our context, the definition of “research and innovation” is
different from the conventional way in which this is used. For us, the scope of research and
innovation in more in improving processes and operations to improve quality, increase health and
safety of the workforce during manufacturing. We believe that even small steps of continuous
improvement when aggregated can have a significant improvement in not just our financial health
but also our social wellbeing. We have initiated Kiazen for bringing in process improvements.
17
Stakeholder Engagement We at Satish Injectoplast Pvt Ltd firmly believe that Stakeholder engagement is the key to
sustainable growth. Addressing company, social or environmental impact cannot be achieved
without the collaboration, knowledge and expertise of the stakeholder. Their inputs play a vital role in
the way a company conducts its operations.
Also, stakeholder engagement is a facilitator of trust. Hence, identifying and engaging with relevant
stakeholders is a way to ensure smooth execution of operations at the location/site. It also helps in
creating a safe environment for the workforce, customers and the community as a whole.
We identify our key stakeholders through their impact on our business and the value we create for
them in return. The concerns identified by them through various channels and engagement
mechanisms are vital for our successful business growth, especially because quality in our products
and services is of utmost importance to us, all the while meeting customer requirements at the
required time.
Customers: Our ability to develop products and customize them according to changing market demands and
specific requirements is vital for our current and future business growth. Our team engages with our
clients and customers through various platforms as it is important to understand the dynamic
conditions and address the specific concerns and requirements in an effective and timely manner.
Constant innovation and collaboration has always helped us build a strong business and at the same
time create a trust about our company in the minds of the consumers.
Employees: Our employees are our most valuable resource and significant contributors to our success. We fulfill
our commitment towards employee development by providing adequate opportunities to them in the
form of various training and learning sessions and thereby help them hone their skills to the best. To
sustain our leadership, we relentlessly seek to improve our performance and also encourage our
team to make use of every business challenge and opportunity that comes our way and shape it to
our purpose. We have established initiatives to enhance our relationship with our employees through
various employee-based schemes and organizing various events for the same.
Shareholders and Investors: It is important for us to understand the priorities of our investors regarding various issues. This also
enables us to optimize our performance to create a maximum value for our investors/shareholders.
We interact with our shareholders on various platforms in order to boost their trust in our company
and also imbibe their suggestions and opinions in our business strategies. We have always
demanded uncompromising ethical standards in all we do and say when it comes to our
shareholders. We are committed to doing what is right in good times and in bad. We are accountable
for the commitments we make.
18
Vendors/Contractors: As quality is of utmost importance for our business, it is also extremely important that proper and
positive relations are maintained with our vendors and contractors as their services are vital to our
business.
We have always maintained our stance on our suppliers maintaining a comprehensive Quality
System to ensure compliance with the requirements of the contract.
We have a dedicated process that we follow to assess the capability and performance of each
Supplier in order to ensure that each of our suppliers and sub-suppliers are also meeting the
industry standards and the raw materials procured are of the highest quality. Maintaining positive
relations with our vendors/contractors thus indirectly helps us build confidence with our customers.
Community: Engaging with the communities around our facilities and addressing their concerns is an indeed
important task. We are committed to good corporate citizenship. We strive to supply goods and
services of superior value to our Customers; to create jobs that provide meaning for those who do
them; and to contribute generously of our talents and our wealth in the communities in which we do
business.
Our relationship with communities is vital with regard to the business operations that we carry out
which is why we interact with the communities at various levels and take various measures to
address their queries and concerns in the best possible method.
19
Steps towards Sustainability….
En
vir
on
me
tal •Reduced energy
consumption
•Reduced usage of D.G sets.
•Effective use ofNatural Light
•Reduce wastages
•Use of in processgrinding
•No wastage of Air, Water, Oil.
•No Noise / Air pollution
Eco
no
mic •Robust growth
•Strong Growth andcontrolledoperating costs
•Backwardintegration
•Expert team forMould building programme.
•Cost reductionUseof technology reduces man power cost.Use of alternatematerials for Material Handling.
•Investing inSustainability
•Certifications :
•ISO 9001:2008
•OHSAS 18001(Health and Safety)
•ISO 14001:2004
•ISO/TS 16949:2009
So
cia
l •CSR
••Eye check up/Blood donationcamps
•RobustManagement
••Highly motivatedteam ofprofessionals managing thecompany.
•Skill developmentand learning
•Diversity and equalopportunity
•Code of conduct
•InternalCommunication
•CustomerSatisfaction
20
Environmental Performance Disclosure on Management Approach While the global demand for plastic injection molded components and sub-products is constantly
increasing with the ever-growing automobile sector, it also indicates an increased use of natural
resources for the production of the same and the demand is expected to only increase in the future.
We realize that these resources are only limiting and therefore there is a need to utilize these as
efficiently as possible and reduce the wastage to the extent possible.
To reduce the environmental footprint in our operations, we are in the process of taking measures
for improving the efficiency of our processes. This also ensures optimal use of energy. We have zero
waste discharge as we reuse or recycle materials needed during the manufacturing processes. This
also leads to an overall saving in the cost.
Best practices for packaging of materials followed at our organization:
Before Corrugated Box were used After PP Box are used
Result: Recycle, Cost Saved
For water conservation we have installed water meters to monitor the usage of water to implement
various conservation measures. We use Boiling Water and Annealing water to maintain the green
belt after treatment.
21
Materials We have wide variety of products manufactured in Satish Injectoplast Pvt Ltd and hence consume
huge quantities of materials in manufacturing processes.
We are involved in process of manufacturing various automotive steel parts and assemblies, we
believe that it becomes important to know the amount of resources consumed and also the
materials that are recycled or reused in order to increase the environment as well as the economic
efficiency.
The below figure shows the material consumption throughout the reporting period:-
0
20000
40000
60000
80000
100000
120000
53,71152,90057,828
37,363
50,101
101,042
87,97492,105
37,021
67,983
90,533
66,233
Ma
teri
als
(K
G)
Months
Materials
22
Energy Energy costs are rising. It is necessary for implementing energy management as increase in energy
costs impacts the cost of manufacturing. Our constant demand for energy due to manufacturing
operations has been on card. For the reporting year of 2014-15 the direct energy consumption
through electricity has been recorded.
We have carried out various project studies for electricity conservation like conversion of electrical
choke to electronic choke thus lowering power consumption.
Various other initiatives like in Mould Shop 250 watt Mercury Bulb was replaced by Electronic tube of
80 watt. There is an ongoing project for Cooling Tower Automatic Motor Censor to be installed. Due
to cold weather the temperature of water drop down at 30 degree or within due to the same motor is
continuously in running condition which results unnecessary power consumption when not required.
After installing Motor Censor, at the time 40-45 water temp the motor will run for required set
temperature.
0
100
200
300
400
500
600
Apr May Jun Jul Augt Sep Oct Nov Dec Jan Feb Mar
324
246
355330
376
528
465505
343
522
395 387
Ele
ctr
cit
y C
on
su
mp
tio
n(G
J)
Months
Energy
23
Social Performance Disclosure on Management Approach We believe in creating a safe working environment for our employees to keep them motivated
towards individual development as well as growth of the firm. Inclusion and empowerment of
employees in the organization will make them more creative and productive. We give due emphasis
on understanding the employees’ concerns and their expectations to enhance their efficiency and
productivity.
We organize various social initiatives like organizing blood donation initiatives, employee
engagement activities.
We also have Occupation Health and Safety policy in place that helps in ensuring that the
environmental laws and regulations are followed and the health and safety of our workers is
maintained at the workplace by meeting all the criteria mentioned in the policy that has helped us
attain the BS OHSAS - 18001:2007 accreditation.
24
Safety Kiazen implemented in our organization
Before the gunny bags were loaded manually
After Manual Stalker is used to load the gunny bags
Before the activity was carried by hands, due to
nylon parts repeatedly collected the nail portion got
injured during packing
After the activity is carried by the collection jar to
pack
We are organising Marketing for Growth and hence believe in five major aspects which will help us
achieve our targets and mission in years to come.
Connect: We are clearly link marketing KPIs to business growth and translate marketing
terms into the language of the business.
Inspire: We give priority to internal employee engagement and external customer
engagement: full engagement enables delegation of decisions, ensures a seamless
customer experience and inspires employees.
Focus: We identify and track the relevant KPIs for marketing impact, business growth and
employees’ personal performance.
Organize: we are having a clear shared purpose which permits organizational flexibility and
helps collaboration within marketing, but also with other functions such as IT, HR and
finance.
Build: When it comes to building marketing excellence, we have a clear quantity and quality
trainings for them.
25
Customer Satisfaction Managing customer satisfaction and meeting customer requirements has always been the key area
of focus at our company, which is why all our operations and processes are always managed in a way
so as to meet the needs of the customer according to the changing market conditions.
We customize each of our product or service according to the specifications given by the client and
have always believed that managing customer satisfaction is essential to sustain our business
growth. Even for the products that are supplied directly without customization, we provide a wide
range of varied products in each of the category so as to suit the needs of every particular client.
Our Team members have always maintained a point to interact with the customers through various
mediums in order to know their needs in a better manner and shall continue to strive towards
achieving a better customer-management relationship through various efforts.
We conduct Customer Satisfaction survey internally and measure the results in order to bring out
improvements as per the feedback.
Marketing and Branding Our cost competitiveness, faster development and technical Know-how helps us in our business
growth. We are in a process of expanding our businesses at other locations. This is where we started
our new manufacturing operations in Pune to cater Mahindra and other automotive companies and
working on business case for Sanand, Gujarat.
Our strategy of Diversification in Non-Automotive segment i.e., Material Handling where we would be
catering to Automotive, Beverage and Food Industry. In near future we would be having this as a
separate profit centre. We believe in establishing dealer and distributor network. For brand
establishment of Crates we are participating in exhibitions like “India Ware Housing, Material
Handling and Logistics Show”
We acquire other businesses and are working on acquisition of small size blow moulding company
which will help us to achieve our mission of becoming a INR 200 Crore revenue company by FY
2016-17.
We believe that Customer retention is a must and hence our management personally meets with all
our customers at least once in a month which gives confidence to customer. This inclines well with
our theme of the report Customer Satisfaction at Pinnacle.
We are connecting with other functions, inspiring all employees, focusing marketing efforts on key
strategies and KPIs, organizing efficient processes and building their marketing excellence.
There were no incidents of noncompliance with regulations and voluntary codes concerning
marketing communications including advertising promotion and sponsorship by type and outcomes.
26
Training and Development We reinforce the system for long term value creation through empowerment of our people. To
continuously cater the market needs it is extremely essential for employees to be updated with
current trends and practices.
Hence, we assessed the need of training and we took efforts for employees’ extensive training and
learning opportunities through well designed training programs rolled out this year.
0
2
4
6
8
10
12
14
Permanent Contract
8
12
Nu
mb
er
of
ho
urs
Type of workers
Number of Training Hours
27
GRI G4 Content Index
GENERAL STANDARD DISCLOSURES General
Standard
Disclosures
Description
Page
Number
External Assurance
STRATEGY AND ANALYSIS
G4-1 MD’s statement on sustainability. 4 No external assurance
ORGANIZATIONAL PROFILE
G4-3 Name of the organization 6 No external assurance
G4-4 Primary brands, products, and/or services 9 No external assurance
G4-5 Location of organization’s headquarters 7 No external assurance
G4-6
Number of countries where the organization
operates, and names of countries with either
major operations or that are specifically relevant
to the sustainability issues covered in the report
7 No external assurance
G4-7 Nature of ownership and legal form 6 No external assurance
G4-8
Markets served (including geographic
breakdown, sectors served, and types of
Customers/beneficiaries).
12 No external assurance
G4-9 Scale of the reporting organization. 12 No external assurance
G4-10
Total number of employees by employment
Contract and gender. Report permanent
employees by employment type and gender, total
workforce by employees, supervised workers and
by gender, report total workforce by region and
gender, report if substantial portion of work is by
self-employees or contractors, report significant
variations in employment numbers (seasonal
variation).
12 No external assurance
G4-11 Report the percentage of total employees
covered by collective bargaining agreements 12 No external assurance
G4-12 Describe the organization’s supply chain. 11 No external assurance
G4-13 Significant changes during the reporting period
Regarding size, structure, or ownership.
No
changes No external assurance
G4-14
Explanation of whether and how the
precautionary approach or principle is
addressed by the organization
16 No external assurance
G4-15
Externally developed economic, environmental,
and social charters, principles, or other initiatives
to which the organization subscribes or
endorses.
7 No external assurance
G4-16
Memberships in associations (such as industry
associations) and/or national/international
advocacy organizations in which the
organization:
7 No external assurance
28
Has positions in governance bodies;
Participates in projects or committees;
Provides substantive funding beyond
routine membership dues; or
Views membership as strategic IDENTIFIED MATERIAL ASPECTS AND BOUNDARIES
G4-17
All entities included in the organization’s
consolidated financial statements and if any of
these are not covered in the report.
No external assurance
G4-18
Process for defining report content and aspect
boundaries and how the organization
implemented the Reporting Principles for
Defining Report Content
17 No external assurance
G4-19 List all the material aspects identified in the
process for Defining Report Content. 17 No external assurance
G4-20
For each material aspect report the boundary
within the organization: if aspect is material
within the organization, if the aspect is material
for all entities within the organization and any
limitations regarding the aspect boundary within
the organization.
17 No external assurance
G4-21
For each material aspect report aspect boundary
outside the organization: if the aspect is material
outside the organization, identify which entities
or groups for which it is material. Describe
geographical location where aspect is material
for entities identified. Report any specific
Limitations regarding aspect boundary outside
the organization.
17 No external assurance
G4-22
Report the effect of any restatements of
information provided in previous reports, and the
reasons for such restatements.
NA No external assurance
G4-23
Report significant changes from previous
reporting periods in the Scope and Aspect
Boundaries.
NA No external assurance
STAKEHOLDER ENGAGEMENT
G4-24 Provide a list of stakeholder groups engaged by
the organization 18 No external assurance
G4-25 Basis for identification and selection of
stakeholders with whom to engage 18 - 19 No external assurance
G4-26
Approaches to stakeholder engagement,
including frequency of engagement by type and
by stakeholder group.
18 – 19 No external assurance
G4-27
Key topics and concerns that have been raised
through stakeholder engagement, and how the
organization has responded to those key topics
and concerns, including through its reporting.
18 No external assurance
REPORT PROFILE
G4-28 Reporting period (e.g., fiscal/calendar year) for
information provided 5 No external assurance
G4-29 Date of most recent previous report (if any). NA No external assurance
G4-30 Reporting cycle (such as annual, biennial, etc.) 5 No external assurance
29
G4-31 Contact point for questions regarding the report
or its contents
Last
Page No external assurance
G4-32 Table identifying the location of the Standard
Disclosures in the report. 27 No external assurance
G4-33 Policy and current practice with regard to
seeking external assurance for the report
No
external
assurance
GOVERNANCE
G4-34
Governance structure of the organization,
including committees under the highest
governance body responsible for specific
tasks, such as setting strategy or
organizational oversight
14 No external assurance
ETHICS AND INTEGRITY
G4-56
The organization’s values, principles, standards
and norms of behavior such as codes of conduct
and codes of ethics.
NO
POLICY No external assurance
SPECIFIC STANDARD DISCLOSURES
DMA and
Indicators
Description
Identified
Omission(s)
Reason(s)
for
Omission(s)
Page
Number
Explanation
for
Omission(s)
External
Assurance.
Material Aspect : Materials
G4-DMA
Disclosure on
Management
Approach
20 No external
Assurance
G4-EN1
Materials used by
weight and
volume
21 No external
Assurance
Material Aspect: Energy
G4-DMA
Disclosure on
Management
Approach
20 No external
Assurance
G4-EN3
Total fuel
consumption from
non-renewable
and renewable
sources
22 No external
Assurance
Material Aspect: Training and Education
G4-DMA
Disclosure on
Management
Approach
23 No external
Assurance
G4-LA9
Average hours of
training
employees have
undertaken
during the
reporting period.
26 No external
Assurance
30
Material Aspect :Product and Service Labelling
G4-DMA
Disclosure on
Management
Approach
23 No external
Assurance
G4-PR5
Results of survey
measuring
customer
satisfaction.
Customer
Satisfaction
Results
Data could
not be made
available.
25
Data could
not be made
available.
No external
Assurance
Material Aspect :Marketing Communications
G4-DMA
Disclosure on
Management
Approach
23 No external
Assurance
G4-PR7
Total number of
incidents of non-
compliance with
regulations and
voluntary codes
concerning
marketing
communications,
including
advertising,
promotion, and
Sponsorship.
25 No external
Assurance
Contact Us
Yogita Pawar
Satish Injectoplast Pvt.Ltd.
Plot No. G-53,
M.I.D.C. Ambad,
Nashik-4220010.
Email: [email protected]
Ph.no: (0253) 6457604