Satisfaction in the Work Place
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Transcript of Satisfaction in the Work Place
SATISFACTION IN THE WORK PLACE
www.gpstrategies.comFor more information, email: [email protected]
SATISFACTION IN THE WORK PLACE
People dedicate a giant chunk of their lives to the work force. As an employer, are you sure they are happy about it? Find out what drives job satisfaction and the benefits of a content staff.
THE COST IS HIGH FOR AN UNHAPPY WORK FORCE
THE BENEFITSThere is a well-established connection between a happy
and engaged workforce and seven performance outcomes:
CUSTOMER RATINGS PROFITABILITY
PRODUCTIVITY TURNOVER
SAFETY INCIDENTS QUALITY/DEFECTS
SHRINKAGE (THEFT) ABSENTEEISM
ABSENTEEISMhabitual pattern of absence from work
PRESENTEEISMthe employee is
physically present, but lacks productivity
Stress and dissatisfaction often lead to reoccurring absenteeism
and presenteeism.
? ?
?
Over half of the
550 million lost working days in the
U.S. are stress related.
Each year, disengaged employees cost the economy up to $350 billion due to lost productivity.
WHAT EMPLOYERS CAN DOENRICHMENT CHECKLIST:
Direct feedback
Client relationships
Learning opportunities
Flexible work schedule
Direct Communication with Authority
Personal Accountability
UNITED STATESCompensation, Communication between employees and senior management,Relationship with immediate supervisor
CANADA Positive corporate culture, Opportunity to use their skills and abilities, The opportunity to learn
EUROPE Compensation, Career prospects,Education, Work-life balance
CHINA Organizational culture, Firm commitment, Rank
INDIA Compensation, Organizational Culture, Work load
SINGAPORE Overall job security, Work-life balance, Morale of coworkers
LATIN AMERICA Overall job security, Benefit packages, Relationship with management
SOUTH AFRICA Fun Factor, Working hours, Work load
DRIVERS AROUND THE WORLD
Sources:smallbusiness.chron.com/job-satisfaction-motivation-benefits-workplace-10205.htmldashburst.com/infographic/unhappy-employees-business-cost/#thumbnail-popupdeliveringhappinessatwork.com/350-billion-a-year-lost-due-to-unhappy-workers/2013_State_of_the_American_Workplace_Report[1].pdf
Sources:eurofound.europa.eu/ewco/reports/TN0608TR01/TN0608TR01_7.htm.canada.com/ottawacitizen/news/business/story.html?id=fda14a1f-18aa-4f03-aab6-1896b9f382c6eurofound.europa.eu/pubdocs/2007/10/en/1/ef0710en.pdfmkesrm.cityu.edu.hk/zhounan/Institutional%20Forces%20and%20Organizational%20Culture%20in%20psychologycampus.com/industrial-psychology/job-satisfaction.html]China...%20.pdfiadb.org/res/publications/pubfiles/pubs-899.pdf