SATA’S ROLE IN STANDARDS ____________________________________________ ______________________ NICKY...
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Transcript of SATA’S ROLE IN STANDARDS ____________________________________________ ______________________ NICKY...
SATA’S ROLE IN SATA’S ROLE IN STANDARDSSTANDARDS
____________________________________________________________________________________________________________________________________
NICKY MWAZYANICKY MWAZYAEXECUTIVE SECRETARYEXECUTIVE SECRETARY
SOUTHERN AFRICA SOUTHERN AFRICA TELECOMMUNICATIONS TELECOMMUNICATIONS
ASSOCIATION ASSOCIATION
OVERVIEWOVERVIEW
• Historical Backgound• Initial Intent and Driving Factors• SADC Objectives/Protocol• Telecomms Policy• Establishment of SATA• SATA Objectives• SATA Working Committees• Conclusion
HISTORICAL BACKGROUNDHISTORICAL BACKGROUND
• SADC TREATY Articles 22 & 23 of the provides for Member
States to conclude a protocol to expand and deepen their corporation in the areas of INFRASTRUCTURE and SERVICES
• Gave way to the signing of the PROTOCOL On Transport, Communications and Meteorology and the establishment of SATCC-TU.
INITIAL INTENTINITIAL INTENT
To establish VIABLE and SUSTAINABLE transport, communications and meteorology within the SADC region
MAJOR DRIVING FACTORSMAJOR DRIVING FACTORS
Transport, Communications and meteorology functions have a regional and global character and are a PREREQUISITE for the promotion of economic growth and development, and consequently, the quality of life and social interaction of all their citizens within the region, continentally and internationally
MAJOR DRIVING FACTORSMAJOR DRIVING FACTORS
Members’ Rights and Obligations under the regional and international agreements must be built collectively to promote CONVERGENCE and COMPATIBILITY with regional and global trends, while a unified approach is adopted to common issues of common interest
MAJOR DRIVING FACTORSMAJOR DRIVING FACTORS
Transport, Communications and Meteorology INFRASTRUCTURE, EQUIPMENT, HUMAN RESOURCES,TECHNOLOGY, and SERVICES represent the collective patrimony of the region and comprise assets of significant strategic value
TELECOMMS OBJECTIVESTELECOMMS OBJECTIVES
Member States agree to take advantage of international technological developments and to develop national telecomms networks for the provisions of reliable, effective and affordable telecomms services in order to:
FIRST OBJECTIVEFIRST OBJECTIVE
Ensure adequate high quality and efficient services responsive to the diverse needs of commerce and industry in support of regional social and economic growth;
SECOND OBJECTIVESECOND OBJECTIVE
Achieve regional universal service with regard to telecomms services and regional universal access to advanced information services
TELECOMMS POLICYTELECOMMS POLICY
• In order to attain telecomms objectives, Member States agree to develop a HARMONIZED regional telecomms policy.
• HARMONIZATION: The dynamic process of establishing mutually complementary policies, legislation, rules, STANDARDS, PRACTICES or SYSTEMS.
ESTABLISHMENT OF SATAESTABLISHMENT OF SATA
Southern Africa Telecommunications Association Constitution was
amended on 8th December 1999 in pursuit of the SADC Treaty and SADC Protocol on Transport, Communications and Meteorology to serve as a regional platform to face new challenges and the opportunities in the ever- changing telecomms environment.
GENERAL OBJECTIVES GENERAL OBJECTIVES OF SATAOF SATA
• Promote the interests of its members in the changing global and regional regulatory and business environment ;
• Be fully representative of public telecomms operators and service providers in the SADC region;
• Encourage technological and business co-operation amongst Members;
GENERAL OBJECTIVES GENERAL OBJECTIVES CONT’DCONT’D
• Facilitate beneficial access to innovative technologies for members; and
• Encourage co-operation amongst members in training and human resource development and capacity building.
SPECIFIC OBJECTIVESSPECIFIC OBJECTIVES
• Inform and sensitize its members, international and regional organizations, governments and the public about on-going developments and areas of concern in telecomms in the region.
• Formulate common positions, views and responses on issues affecting members at national, regional and international level.
SPECIFIC OBJECTIVES SPECIFIC OBJECTIVES CONT’DCONT’D
• Harmonize and promote the adoption of region-wide standards for network characteristics, services, equipment and other technical issues of collective interest.
• Coordinate members’ views on the use of the radio frequency spectrum and submit the same to TRASA for action.
• SATA is a Consultative Member of the SATCC Telecomms Committee.
WORKING COMMITTEESWORKING COMMITTEES1. Policy and Strategy Committee
- for policy issues
2. Technology and Infrastructure Committee - for technical issues
SATA has various sub-committees under the
above two committees .
POLICY & STRATEGY COM’POLICY & STRATEGY COM’SUB-COMMITEESSUB-COMMITEES
• Human Resource Development
• Strategic Partnerships and Alliances
• Operational Performance
• Business Development
• Impact of Global Regulation
TECH & INFRASTRACTURETECH & INFRASTRACTURESUB-COMMITTEESSUB-COMMITTEES
• New Technology and services
• Connectivity and Inter-operability
• Implementation of regional networks
• Operating Standards
• Radio frequency management
BEST BUSINESS PRACTICEBEST BUSINESS PRACTICE
• Staff to DEL ratio
• Faults clearance rates: 24,48 & 72 Hours
• Answer Ceasure Ratio (ASR)
• Percentage of digitalization: Swg & Txn
• Faults per 100 connections
BEST BUSINESS PRACTICEBEST BUSINESS PRACTICE
• Disputed bills per 10,000 bills sent22
• Customer complaints per 1,000 connections
• Speed of provision of service
• Average length of waiting time for service
• Customer fidelity.
SATA - MEMBERSHIPSATA - MEMBERSHIP
Membership is open to all telecom service providers who own a public network.