S.A.R. Resume Extnd
2
Stephen Albert Rice 194 University Ave, Apt #2 Lowell, MA 01854 Tel: 978-856-5930 Email: [email protected] Profile I am a friendly, loyal and clearly dedicated individual who has an ambition to succeed in any given environment. Although I have extensive experience in the sales, banking, finance, and retail industries, I love to learn, and am always up to a challenge whatever the situation. I get along well with others, with also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer. Education Middlesex Community College at Bedford – Engineering Science Transfer Major - G.P.A. 3.2 (2009-2014) University of Massachusetts at Lowell – Civil Engineering Major – G.P.A. 2.89 (2008 - 2009) Tyngsborough High School Tyngsborough, MA - Diploma (2004 - 2008) -Cumulative GPA: 3.4 Continuous Honor Roll Honor Graduate Achieved High Grades. -Acting Award Won for role in The Dining Room – Scituate Acting Guild. (2004) -Projects In Engineering Course Participated in Assistive Technology Design Fair; Directed By University of Massachusetts Lowell: Client - Lowell Health Care Center. -Concert Band. (2004) -Golf Team. (2007-2008) -Specialty Courses – Projects In Engineering, Forensic Science, Environmental Science. Work Experience PT United, LLC, Director of Partner Services & Marketing (September 2014 – Present) Plaistow, NH - Physical Therapy & Exercise Equipment Distribution - All customer service related matters. - Shipping/tracking on all orders. - Customer Satisfaction & Engagement Lahey Hospital & Medical Center, Reg. & Scheduling (June 2014 – July 2014) Burlington, MA - Patient Check-In’s - Appointment Scheduling Circles: A Sodexo Company, Service Professional (October 2013 – July 2014) Chelmsford, MA - Concierge Service provided to contracted clients. - Call Center. - 20-30 calls taken per shift. ***(Company Purchased by Aspire Lifestyles [A division of International SOS] as of August 1, 2014) Insulet Corportation, Reorder Specialist (August 2013 – October 2013) Bedford, MA - Makers of the OmniPod – Tubeless insulin pump system for diabetic patients. - Medical Device Company - Heavy use in patient documentation program Salesforce. - Call Center – Working the live queue and callbacks. - 40-50 calls taken per shift.
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Transcript of S.A.R. Resume Extnd
Stephen Albert Rice 194 University Ave, Apt #2 Lowell, MA 01854 Tel: 978-856-5930 Email: [email protected]
Profile
I am a friendly, loyal and clearly dedicated individual who has an ambition to succeed in any given environment. Although I have extensive experience in the sales, banking, finance, and retail industries, I love to learn, and am always up to a challenge whatever the situation. I get along well with others, with also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.
Education
Middlesex Community College at Bedford – Engineering Science Transfer Major - G.P.A. 3.2 (2009-2014)
University of Massachusetts at Lowell – Civil Engineering Major – G.P.A. 2.89 (2008 - 2009)
Tyngsborough High School Tyngsborough, MA - Diploma (2004 - 2008) -Cumulative GPA: 3.4 Continuous Honor Roll Honor Graduate Achieved High Grades. -Acting Award Won for role in The Dining Room – Scituate Acting Guild. (2004) -Projects In Engineering Course Participated in Assistive Technology Design Fair; Directed By University of Massachusetts Lowell: Client - Lowell Health Care Center.
-Concert Band. (2004) -Golf Team. (2007-2008) -Specialty Courses – Projects In Engineering, Forensic Science, Environmental Science.
Work Experience PT United, LLC, Director of Partner Services & Marketing (September 2014 – Present) Plaistow, NH
- Physical Therapy & Exercise Equipment Distribution - All customer service related matters. - Shipping/tracking on all orders. - Customer Satisfaction & Engagement Lahey Hospital & Medical Center, Reg. & Scheduling (June 2014 – July 2014) Burlington, MA - Patient Check-In’s - Appointment Scheduling
Circles: A Sodexo Company, Service Professional (October 2013 – July 2014) Chelmsford, MA - Concierge Service provided to contracted clients. - Call Center. - 20-30 calls taken per shift. ***(Company Purchased by Aspire Lifestyles [A division of International SOS] as of August 1, 2014)
Insulet Corportation, Reorder Specialist (August 2013 – October 2013) Bedford, MA - Makers of the OmniPod – Tubeless insulin pump system for diabetic patients. - Medical Device Company - Heavy use in patient documentation program Salesforce. - Call Center – Working the live queue and callbacks. - 40-50 calls taken per shift.
Digital Federal Credit Union, Teller – Full Time (January 2011 – August 2013) Hudson, NH - Cash checks, making deposits, and handling other banking needs via a live on-line computer system. (XP systems) - General Banking.
Walgreens Co., Service Clerk/Photo Technician (May 2006 – January 2008) Nashua, NH
- Cashier, Merchandiser, Stocker. - Printing, Developing, and Editing Digital Photos and Roll Film. - Customer Service Representative. Dunkin’ Donuts Inc. (June 2008 – April 2009) Westford, MA
- Make coffee, sandwiches, serve doughnuts, baking muffins and bagels, unloading stock. - Customer service Representative.
Dominos Pizza (January 2010 – July 2010) Westford, MA
- Delivery Driver. - Pizza Maker. - Customer Service Representative.
Pizza Pizzaz (May 2010 – January 2011) Tyngsborough, MA
- Cooking, Preparing, Serving, and Delivering Pizza, Pasta, and Seafood. CVS/Pharmacy, Photo Technician (October 2010 – October 2011) Nashua, NH Store #639 - Printing, Developing, and Editing Digital Photos and Roll Film. - Stocking, Customer Service, General Store assignments.
Maxamillian’s Billiards, Sports Bar & Brick Oven Eatery (June 2011 – August 2012) Tyngsborough, MA - Cooking, Cleaning, Busing, Delivering, and occasionally Serving. - Prep, Closing.
Additional Skills -Proficient skill level with Microsoft Word, Excel, PowerPoint, & AutoCAD. -Exceptional People skills and 5+ Customer Service Experience. -Cash Register Experience. -Moderate knowledge of Music Production Software. -Advanced general computer skills. -Qualified for photo processing and developing.
-Loading and Unloading Trucks, Wrapping, Packing and Shrink Wrapping. -Familiar with the Medical Patient documentation & filing online program Salesforce. -Very knowledgeable with live banking technology and programs. (Advanced in XP Systems) -I’m interested in learning as much as I can in whatever I do.
Achievements in High School -Honor Roll (3.2G.P.A.or Higher) – (2004, 2006, 2008) -240 Community service hours logged while participating in a nativity reenactment put on and created by my Tyngsborough Catechism class for the B.P.O. Elks of Lowell Massachusetts and Cleaning up trash around Tyngsborough parks and schools.
- 2 Semesters on the University of Massachusetts, Lowell’s Dean’s list – 2009 & 2010
Reference
References Available on Request
